Manuale d’uso / di manutenzione del prodotto VS3102 del fabbricante Vivotek
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VisualServer VS3102 User's Manual.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 1 Befor e Y ou Use Surveillance devices may be prohibited by law in your country . Though V isualServer is not only a high performance surveillance system but also a networked video server , ensure that the operation of such devices are legal before installing this unit for surveillance.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 2 T able of Contents Befor e Y ou Use........................................................................................ 1 Package Contents ....................................................
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 3 Hardware inst allation ......................................................................................... 24 Cable connection ..............................................................
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 4 FTP Uploading snapshots periodically to an external FTP server ..................................................... 76 Customizing homepage images ...............................................
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 5 Security configuration URL ..................................................................................................... .. 85 Network configuration URL...................................
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 6 Package Contents V isualServer VS3102 Power adapter Camera control cable Null modem cable.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 7 I/O terminal block connector W rench Installation and document CD Quick installation guide W arranty card.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 8 Physical Description Front Panel BNC video input 75Ohms resistance video port for conne cting an extern al camera. T o ensure video modulation type being correctly detected, cameras should be attached and pow ered on before the V isualServer is powered on.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 9 Rear Panel Ethernet 10/100 socket Connect to Ethernet network with a UTP category 5 cable that cannot exceed 100 meters. Once the Ethernet cable is connected without error , V isual Server will utilize Ethernet interface regardless of modem connection.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 10 General I/O terminal block 1 Å D I + I N P U T ( M a x . 5 0 m A , 1 2 V D C ) 2 Å D I - I N P U T 3 Å SW_COMMON OUTPUT (short with NC at initial state) 4 Å SW_NOPEN OUTPUT (Max. 1A, 24VDC or 0.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 11 S tatus LEDs Each time V isualServer st arts, it will perform a Power - On Self T est, abbreviated as POST hereafter , to examine every hardware module. As soon as the admi nistrator plugs in the power adapter , both LEDs under the network LED will flash one by one until the POST is done.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 12 Restor e button There is a button hidden in the box for restoring the sy stem factory default settings.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 13 How to Install T o easily fit into various environments, V isualServer automatically detects the attached interfaces and configures itself to the best condition.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 14 Ethernet Envir onment Hardware installation Before installing multiple V isualServers at the well- chosen locations, the administrator should memorize the serial numbers on the packages respectively for future use.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 15 Power on Make sure all cables are correctly and firmly connected before turning on V isualServer . T urn on cameras, sensors, alarm devices, and then attach the power adaptor of V isualServer to the electric power socket*.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 16 Software configuration Easy way w ith installer pr ogram In order to configure V isualServers remotely , admini strators should keep the serial numbers of the new V isualServers for identification and initial passwords .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 17 The IP address shown in "Current IP Address" fiel d is for the administrator's reference. If the administrator wants to use another IP address, modify the IP text field below the list window .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 18 When IP and options are O.K., click on . A messag e window will pop open to inform if the IP address is valid. If the IP is not taken by another network device in the network, the Installer p rogram will continue with the setup.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 19 After successful notification, administrators may keep the address inform ation for user ’ s request. After clicking on , the "Assigned" field will be labeled "Y es". Administrators may click directly on to access the newly installed server in the default browser .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 20 While checking “Use this IP whenever sy stem boot s”, a dialog window may pop out to ask for “Server FTP Port” and “Root Password” because they are alr eady changed to other than default settings.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 21 Manual way w ith existing programs In addition to the provided installer program, so me common network tools incl uding ARP and PING can be used to install V isualServer . Open a DOS command prompt window to perform the manual installation.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 22 First access to V isualServer When connecting to V isualServer for the first time, administrators should check security and network settings on the configuration page.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 23 the previous settings. If the install option stays checked, V isualServer will perform the installation procedure every time the system boots up. Details about configurations are descr ibed in the "How to Use" section.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 24 Modem Envir onment Hardware installation Before installing V isualServer, the administrator s hould m e morize the serial numbers on the packages respectively for the initial passwords.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 25 Cable connection Shut down the peripheral devices prio r to connection. Connect the supplied cables from V isualServer to the related devices according to following steps. Note that power adaptor m ust be kept unplugged until other cables are firmly connected.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 26 Software configuration For the first time, users should connect the in cluded null modem cable between the COM port of V isualServer and any COM port of the PC for initial setup. Install a new modem Open the control panel and double click the modems icon.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 27 Check "Don't detect my modem ......" item and click on to install a new modem. From (S tandard Modem T y pe) choose th e Standard 33600 bps Modem and click on .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 28 Choose the serial port that the included null modem cable is attached to and click on . The null modem is now ready for use. If no Dial-Up adapter exists in the system, W indows will automatically prompt to install.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 29 Setup a new connection After the 33600 bps m odem is installed, open the dialup network folder i n Win dows to build a new connection. Select the device as the newly installe d standard 33600 bps modem and click on .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 30 Just enter arbitrary digits as phone number and click on . The phone number used here is not important. After clicking on , this new connection will display in th e Dial-up Networking folder and will be used for null modem connections.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 31 Right-click on the newly setup connection icon for properties. In the first General page, clear "Us e area code and Dialing Prope rties" option and click on .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 32 Select 1 15200 as the speed and click on . On the second page, only check "Enable software c ompression" and "T CP/IP" while leaving others blank. Keep other settings as default values and click on .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 33 Double click the newly setup connec tion. A dialing information window will pop up. Enter “root” as user name and the serial number labeled on the bottom side of the box as the password and click on .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 34 First access to V isualServer Through direct connection by null modem cable admi nistrators can open the default web browser and type in 200.1.1.1 as the address and press enter . Note that 200.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 35 basic configurations. If people other than the administrator will be allowed to use V isualServer , the administrator should add these user profiles in the S ecurity option.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 36 How to Use V isualServer is a well-designed stand-alone video serve r . W ith the built-in web server , authorized users may use web browser Internet Explorer to watch the video and hear the audio captured by V isualServer .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 37 Authentication After opening the W eb browser and typing in the U RL of V isualServer , a dialogue window will pop up to request a username and password.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 38 If it is initial access to V isualServer in W indows, the we b browser will ask to install a new plug-in that is provided by V isualServer . This plug-in has been regi stered for certificate an d is used to display the motioned pictures in the browser .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 39 Primary user ’ s capability Main scr een with camera view There is a logo image shown in the upper left corner . It can link to ot her web sites or resources depending on the settings in configuration.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 40 PTZ camera contr ol A PTZ motorized camera is provided by customers and should be correctly installed in advance. The control button under the video allows users to control th e motorized camera attached to V isualServer with pan/tilt direction and zoom.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 41 Client Setting If it is the first access to “ Client Setting ” page in W indows, the web browser will ask to install a new plug-in that is provided by V isualServer . This plug-in has been registered for certificate and is used to setting the client parameters in the browser .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 42 real-time issue is worse than UDP protocol. If y our environment is behind the firewall and it opens HTTP port (80) only , you can select HTTP protocol only . In this mode, audio will not be sent and you just can see the video only .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 43 System configuration There are two methods provided for configuration. W e b interface is quite easy and clear to use and FTP with script file is rapid for mass installation. Syst em configuration can be acce ssed only by administrators.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 44 System parameters T o change the system name, type in the text box after " Host Name ".
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 45 When user sets the illegal range of Date or T ime , server will not accept this new setting and restore to the last setting.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 46 User group administration T o change the administrator ’ s password, type the ne w password in both text boxes identically . What is typed will be displayed as asterisks for security purposes.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 47 Network settings Any change made to this page will make the system r estart to validate. Make sure every field is correctly typed before clicking on .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 48 option is ignored in the PPP connection. Administrators may modify the network settings to fit into existing networks. Some broadband service subnet mask may differ from the default valu e 255.255.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 49 If the V isualServer works in variation or low bandw idth (comparing with video bandwidth) environment, the client side will receive the poor quality of medi a. For improving this situation, you can check the “ Improve audio quality i n low bandwidth environment ” item.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 50 modem for software installation..
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 51 V ideo codec parameters Options on this page will affect the im age on the main page seen by users.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 52 VS3102 uses MPEG4 codec compression for best streami ng solution. The compressed video data is far less than JPEG in normal cases but it still depends on the level of dif ference between every two sequential images.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 53 T o adjust image settings for best visual quality , press and a motion picture window will pop up for your reference. There are four fields including " Brightness ", " Contrast ", " Hue " and " Saturation " for video compensation.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 54 Motion detection Please note that the option " Enable Motion Detection " on the video page must be enabled to make detection effective. V isualServer allows ad ministrators to define at most three detection windows to cover different areas.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 55 The following figure sh ows the screen when is clicked. The monitoring windows will be marked by red squares.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 56 PTZ camera configuration Since V isualServer can b e used in either Ethernet network or PPP network, the single serial port can be used to control either external COM port devices like a PTZ camera or modem .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 57 V isualServer can support any other custom camera by selecting " Custom Camera " type. If the attached device is not a PTZ camera, a specific URL can be u tilized as an alternative method.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 58 V isualServer provides five more custom co mmands othe r than general pan, tilt, zoom and preset functions. Administrators can click on and refer to the instruction manual of the attached device to setup frequently used functions.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 59 If the attached motorized camera is not on the sup port driver list, choose the proper UAR T interface and pull down the driver list to select Custom Camera type and click on for further configuration.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 60 When everything is set, click on to save the commands and click on to clos e the co mmand setting window . Double-check the driver settings and then click on to save the configurations of the custom camera.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 61 Modem and dialup settings In PPP interface, a modem option will work instead of camera control.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 62 minutes " will force V isualServer to drop the connection when there is no activity on the connection for the specific period. The range of this period is from 1 to 240 minutes, with 0 indicating a continuous connection.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 63 Application Administrators can use combinations of options on the application page to perform many useful security applications. The sending method is selected at the bottom of the page. Both e-ma il and FTP use the network settings on the network page.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 64 The other " Event operation " can be used to combine m o tion detec tion with devices attached to digital input, to drive devices attached to digital output, or send out snapshots for evidence.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 65 Homepage layout settings Administrators may give V isualServer a different presence of homepage.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 66 One-shot fast configuration via FTP For quick setup of V isualServer , the administrator can utilize the default C ONFIG .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 67 0002D1000001 Read only string <software version> IP2001-1A-VVTK-0101 Read only strin g <current date> 2001/08/14 year/month/date. Read only strin g <current time> 07:00:00 hour/minute/second.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 68 <user password> (0) 0002D1000001 Initial value is as same as serial number ( 1 ) S tring shorter than 15 character s ( 2 ) The followings.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 69 <logo type> 1 0 for blank, 1 for default image or 2 for loading fr om URL <background type> 1 0 for blank, 1 for default image or 2.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 70 <primary name server> 192.168.0.1 S tandar d IP format <secondary name server> 168.95.1.1 S tandar d IP format <ntp enabled> Y E S or NO <network timing server> ntp-cup.external.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 71 <backup ftp password> S tring shorter than 15 characters <backup ftp init path> / S tring shorter than 40 characters <http serve.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 72 <saturation> 0 among 5 and -5 <rate control> YES for fix bit rate, NO for fix quality <bit rate> 384k 1200k , 1000k , 768k , .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 73 Canon VCC3, Dynacolor Dome and Pelco Camera <uart mode> RS232 or RS485 <speedlink commands> ( 0 ) S tring shorter than 80 character.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 74 <application mode> 0 for none, 1 for sequential mode, 8 for event mode, 9 for both <upload method> 0 0 for FTP , 1 for email <fi.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 75 Advanced functions We b V iewing system log Click the button on the configuration page to view th e system log file. The content of the file reveals useful information about configuration and connection after the system boots up.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 76 FTP V isualServer not only has web service for easy access but also has a built-in FTP service to make sy stem integrators easy to use.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 77 V iewing system log Download SYSTEM.LOG and open it with any text vi ewer . The content of the file reveals useful information about configuration and c onnections after the sy stem boots up.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 78 the “Reset network at next boot” option is enabled or not. After V isualServer boots up, reload the web page in the browser . If power fails during the software upgrade, the program in the memory of V isualServer may be destroyed permanently .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 79 Te l n e t V isualServer has a T elnet dae mon for administrato rs to access some seldom used functions. Using any general terminal program to connect to V isualServer will prompt the user for a password.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 80 Set digital outputs T o set digital output to connect NO with COMMON, type "DO=L". T o set digital output to connect NC with COMMON, type "DO=H". Erase snapshots stor ed in Flash memory T yping "erase image" will clear all snapshots saved in Flash.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 81 URL commands of V isualServer For some customers who already have their own web site or web control application, V isualServer can be easily integrated through convenient URLs. Th is section lists the commands in URL format corresponding to the basic functions o f V isualServer .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 82 Clear data mode serial port driver This URL applies to the attached serial port device including supported PTZ cameras or non-supported custom cameras. Note the serial port settings of custom cameras must be correctly defined in advance.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 83 Page URL The configuration page has a frame layout includ ing an optio n list frame and an optio n page frame. Referenced URLs, except for the configuration page, direct users to the option page frame only .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 84 System r esource URL There are some images used on the hom epage when the homepage layout is in i mage mode. Administrators may use the following links to show th e images saved in V isualServer on another page.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 85 Security configuration URL URL: /setup/security .cgi NAME V ALUE DESCRIPTION rootpass <text string shorter than 15 characters> change roo.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 86 ftp1 <domain name or IP address> primary FTP server ftpuser1 <text string shorter than 15 characters> user name for primary FTP ser.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 87 768000 set bit rate to 768K bps 1000000 set bit rate to 1000K bps 1200000 set bit rate to 1200K bps Auto let V isualServer detect video modulat.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 88 restore <not required> recall the original settings save <not required> save the parameters Camera configuration URL URL: /setup/camera.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 89 str5 <text string shorter than 8 characters> button name of custom com mand 5 of COM com1 <text string shorter than 80 characters> .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 90 T one (A TDT) ma ke modem dial in tone method Pulse (A TDP) make modem dial in pulse reatt <integer> redial attempts discon <integer&g.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 91 mdalarm < not required > trigger DO when motion detected ioupload < not required > upload snapshot when DI condition m atched mdupl.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 92 Appendix A. POST procedure After the power has been turned on, V isualServer will perform a self-diagnostic to locate any possible hardware defects. If the power indicator is dim at th e beginning, the power fails to proceed further .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 93 B. Frequently asked questions Q. What if I for get my password? A. Every access to V isualServer need s authentication. If you are one of the managed users, you have to ask the administrators for the password.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 94 from modem property in the control panel. While in Ethernet, it may be due to tim e taken in storing snapshots into memory upon events occurring. Q. How does V isualServer detect the supported PTZ cameras automa tically? A.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 95 Q. I have a PTZ camera that is not on the supported list. How can I control it? A. V isualServer provides a custom camera comma nd interface to control the cameras that are not supported. The details are described in the manual.
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 96 C. T echnical specifications Remote Management Configuration and system log can be accessed via Web browser and FTP application remotely .
www .vivotek.com T : 886-2-22404099 F: 886-2-22404097 97 Electr o magnetic Compatibility (EMC) USA - This equipment has been tested and found to co mply with th e li mits for a Class B digital d evice, pu rsu ant to Part 15 of the FCC Rules.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Vivotek VS3102 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Vivotek VS3102 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Vivotek VS3102 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Vivotek VS3102 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Vivotek VS3102, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Vivotek VS3102.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Vivotek VS3102. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Vivotek VS3102 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
