Manuale d’uso / di manutenzione del prodotto Vision 50 del fabbricante Vidikron
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SERIES D LP™ PROJEC T ORS Vision 50 Vision 50/CineWide™ Vision 50/CineWide with AutoScope™ 50 OWNER’S OPERA TING MANU AL.
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Vidikron Vision 50 Series Owner’s Operating Manual iii PRE L IMINAR Y TWO YEAR LIMITED WARRANTY For Projectors, Video Pr ocessors and Controllers Congratulations on y our purchase of a Vidikro n vid.
iv Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y This warranty begins on the effective date of delivery to th e end user. For your conven ience, keep the origin al bill of sale as evidence of the purchase date. Pl e as e f il l ou t a nd m a il y ou r w ar r a nt y re g i st r a ti o n c a rd .
Vidikron Vision 50 Series Owner’s Operating Manual v PRE L IMINAR Y To locate the name and address of the ne arest Vidikron Authoriz ed Service Center, or for additi onal information about this Limi.
vi Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Thank you for your purchase of th is quality Vidikron video projecto r! It h as been designed to provide you with the quality of v ideo that is expected in a home theater.
Vidikron Vision 50 Series Owner’s Operating Manual vii 1 Table of Contents PRE L IMINAR Y TWO YEAR LIMIT ED WARRANTY ................ ................ ................ ................ ................ ............. iii Safety Precautions ... ......
Table of Contents viii Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Mounting the Vision 50 . .......... ........... .......... ........... .......... .......... ........... .......... .......... .......... ............ ........ .
Table of Contents Vidikron Vision 50 Series Owner’s Operating Manual ix PRE L IMINAR Y 6. Serial Communication s .. ................ ................ ................ ................ ................ ................ .. 67 RS-232 Co nnection an d Port Conf iguration .
Table of Contents x Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Notes:.
Vidikron Vision 50 Series Owner’s Operating Manual xi PRE L IMINAR Y 1 List of Figures 2-1. Vision 50 Fr ont/Side/Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2-2. Vision 50 R ear/Bottom/ Side View .
List of Figures xii Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Notes:.
Vidikron Vision 50 Series Owner’s Operating Manual 1 PRE L IMINAR Y 1.1 About This Manual This Owner’s Manual describes how to insta ll, set up and operate th e Vidikron Vision 50 Series Digital Light Processing (DLP™) Projec tors.
Introduction 2 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Graphic Conv entions: These symbols appear in numerous plac es throughout the manu al, to emphasize points tha t you must keep in mi nd to avoid problems with your equipment or injury: 1.
Introduction Vidikron Vision 50 Series Owner’s Operating Manual 3 PRE L IMINAR Y 1.3 Description, Features and Benefits The Vision 50 Serie s DLP Projectors offer th e astounding picture quality and versatility heretofore associated with more expensive projecto rs.
Introduction 4 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Key Features and Benefits The Vision 50 offers th ese key features and benefits: • Native Resolution: 12 80 x 720 (.
Vidikron Vision 50 Series Owner’s Operating Manual 5 PRE L IMINAR Y 2.1 Vision 50 at a Glance Figure 2-1 and Figur e 2-2 show the key Vision 50 compon ents. Figure 2-1. Vision 50 Front/Side/Top View 1. VIDIKRON L OGO The logo can be rotated to match the projector orientation: inverted (ceiling-mounted) o r upright.
Controls and Functions 6 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y • Green during normal operation • Flashes green for 110 seconds after the projecto r is turned off to indicate that the lamp is cooling down 5.
Controls and Functions Vidikron Vision 50 Series Owner’s Operating Manual 7 PRE L IMINAR Y 1. C ONNECT OR P ANEL Refer to Vision 50 Connector Panel , below. 2. POWER INPUT (100 to 240 V A C) Connect the Vision 50 to power he re. 3. MAIN POWER SWIT CH Disconnects or applie s power to the Vision 50.
Controls and Functions 8 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y 1. HDMI (Digital) HDCP-compliant digita l video input for co nnecting a DVD pl ayer or HD tune r with a DVI or HDMI output. 2. C OMP 1 (RCA connectors) Standard Definition (480 i/576i) Componen t (YPrPb) input.
Controls and Functions Vidikron Vision 50 Series Owner’s Operating Manual 9 PRE L IMINAR Y 2.4 Vision 50 Remote Control Figure 2-4 shows th e Vision 50 re mote control, and the paragraphs that follow describe its functionality .
Controls and Functions 10 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y 1. ON / OFF Use these buttons to turn the projector on or off. 2. Source Selection Buttons: C OMP 1 (SD Component) Press to select Component 1 (SD 480i /576i) video input as the source.
Controls and Functions Vidikron Vision 50 Series Owner’s Operating Manual 11 PRE L IMINAR Y 4. Memory Preset Buttons: MEM1 Press to recall settings for the current in put from the “Custom 1” memory preset. ISF NT Press to recall settings for the current in put from the “ISF Night” memory preset.
Controls and Functions 12 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y 9. Motorized Lens Controls: LENS SHIFT Press to access the lens shift controls. FOCUS Press to focus the image. Z OOM Press to reduce or enlarge the projected image size.
Vidikron Vision 50 Series Owner’s Operating Manual 13 PRE L IMINAR Y 3.1 Remote Control To install batteries in the remote control, push the battery cove r and slide it off. Install the two AAA batteries with the correct pola rity and then re place the cover.
Installation 14 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y 3.2 Quick Setup Table 3-1 gives a quick overview of the Vision 50 installation pr ocess. The sections following this one provide deta iled instructions. Installation should be performed by a qualified custom video installation specialist.
Installation Vidikron Vision 50 Series Owner’s Operating Manual 15 PRE L IMINAR Y 3.3 Installation Considerations Proper installation of your projector will ensur e the quality of your display.
Installation 16 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Throw Distance Throw distance is the distance measured from th e front of the projector to the screen.
Installation Vidikron Vision 50 Series Owner’s Operating Manual 17 PRE L IMINAR Y Vertical and Horizontal Position Proper placeme nt of the projector relative to the screen will yield a rectangul ar, perfectly-centered image that completel y fills the screen.
Installation 18 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y The V ision 50 provides up t o 50% of v ertical lens shif t in either direc tion. For example, with a 96 x 54 -inch (16:9) screen, you can shift the image up to 27.00 inches (0.
Installation Vidikron Vision 50 Series Owner’s Operating Manual 19 PRE L IMINAR Y 3.4 Installing the Optional CineWide Lens Mount If you are inst alling a standard (non -CineWide) Vision 50, skip this step and proceed with Mounting the Vision 50 ( page 24 ).
Installation 20 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Installing the AutoScope Lens Motor (Vision 50/CineWide with AutoScope) Figure 3-5 shows the Vision 50/Cin eW ide with AutoScope motor assembly.
Installation Vidikron Vision 50 Series Owner’s Operating Manual 21 PRE L IMINAR Y Install Ceiling Mount Adapters/Projector Stands: For ceiling installations, these brackets bring the mounting points.
Installation 22 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Install Lens Motor: Position the AutoSc ope Lens Motor (item #1) as shown in Figure 3-7. Line up the mounting holes on the lens motor housing with those on the underside of the projector.
Installation Vidikron Vision 50 Series Owner’s Operating Manual 23 PRE L IMINAR Y Installing the Fixed CineWide Base Plate (Vision 50/CineWide) To install the fixed CineWide base plate on a Vision 50/CineWide : 1. Place the projector upside down on a blanket or other soft surface.
Installation 24 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y 3.5 Mounting the Vision 50 There are several methods fo r mounting the proj ector. Depending on your chosen installation, one method may be more suitable than ano ther.
Installation Vidikron Vision 50 Series Owner’s Operating Manual 25 PRE L IMINAR Y 3.6 Connections to the Vision 50 Proceed as follows to conn ect the Vision 50 to your video sources, exte rnal c ontroller( s) – if present – and AC power. When connectin g your equipment: • Turn off a ll equipment before making any connecti ons.
Installation 26 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y RGB Connections: Connect your personal compute r or other RGB source (DVD player or HD set top box) to the CO M P 2/ R G B input; see Figure 3-10 . You can use the included DB15HD-to-5 x BNC cable if your RGB sour ce has a 15-pin, VGA-type connector.
Installation Vidikron Vision 50 Series Owner’s Operating Manual 27 PRE L IMINAR Y Progressive Component Video Connections: Connect your progressive component source (DVD player or HD set top box) to the CO M P 2 / R G B input as shown in Figure 3-11 .
Installation 28 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Composite/S-Video/Compon ent Video Connections: Use the included cables to connect your composite, S-Video and SD (480i) compone nt video sources to the Vision 50 as shown in Figure 3-12 .
Installation Vidikron Vision 50 Series Owner’s Operating Manual 29 PRE L IMINAR Y RS-232 Controller Connection Connect a PC or home theater co ntrol/automation system (if pres ent) to the RS-232 port on the Vision 50; see Figure 3-13 . Use a stan dard, 4-wire RJ-11 tele phone cable, wired straight-through.
Installation 30 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Connecting 12-volt Trigger Output to External Theater Equipment If your Vision 50 is equipped with a CineWide with AutoScope syste m, use the cable supplied with the AutoScope Lens Motor to connect the motor to the 12-volt tr igger output as shown in Figure 3-14 .
Installation Vidikron Vision 50 Series Owner’s Operating Manual 31 PRE L IMINAR Y Connecting to AC Power Projector: The Vision 50 ships with various types of AC power cords. Choose the on e that is appropriat e to your locale. Plug the female end of the po wer cord into the AC receptacle on the rear of the pr ojector (AC 100V ~ 240V).
Installation 32 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y 3.8 Changing the OSD Language The Vision 50 OSD language is initially set to English, but can also display the menus in French, Spanish, Italian or G erman. To change the OSD language: 1.
Installation Vidikron Vision 50 Series Owner’s Operating Manual 33 PRE L IMINAR Y 3.11 Installing and Adjusting the CineWide Anamorphic Lens If you are inst alling a CineWide -equipped projector, proceed as follo ws to install and adjust the CineWide anamorph ic lens.
Installation 34 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y 1. Use the Pitch/Y-Adjustment Screws and Washer s (item #6) to attach th e Vertical Mounting Brackets (item #5) to the Anamorphic Lens (item #1).
Installation Vidikron Vision 50 Series Owner’s Operating Manual 35 PRE L IMINAR Y The anamorphic lens will almost al ways be angled with respect to the proj ector; this is normal. Once the proper lens angle has been set, f i rmly tighten the Pitch Adjustment Screws to secure the lens in plac e.
Installation 36 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Once the proper le ns angle has been set, fi rmly tighten the Yaw/Z- Adjustment Levers to secure the lens in place.
Installation Vidikron Vision 50 Series Owner’s Operating Manual 37 PRE L IMINAR Y Attach Lens Mounting Assembly to Lens Motor Carriage Plate: 1. Remove the two Yaw/X Adjustment Levers (i tem #8) from the bottom of the Anamorphic Lens Holder (it em #5).
Installation 38 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Configure Lens Motor Trigger: CineWide with AutoScope main tains constant image height independent of the aspect ratio, while using the full displ ay resolution of the pr ojector.
Installation Vidikron Vision 50 Series Owner’s Operating Manual 39 PRE L IMINAR Y Adjusting the Height (Y): With the white field still on-screen, loosen th e Height/Y Adjustment T-Screws on either side of the l ens.
Installation 40 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Adjusting the Yaw: Loosen the Yaw/X-Adjustment Lever s to allow the lens to pivot fr eely from side to side.
Installation Vidikron Vision 50 Series Owner’s Operating Manual 41 PRE L IMINAR Y Adjusting the Geometry: 1. Input an anamorphic cross-hatc h test pattern to the projector. 2. Unscrew the Anamorphic Lens just e nough to al low it to rotate freely. 3.
Installation 42 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Notes:.
Vidikron Vision 50 Series Owner’s Operating Manual 43 PRE L IMINAR Y 4.1 Selecting Video Memory • Press the MEM1 button on the re mote control to recall settings for the cu rrent input fr om the “Custom 1” memory preset. • Press ISF NT (Night ) to recall settings for the current input from the “ISF Night” memory preset.
Operation 44 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y 4.5 Using the On-Screen Menus • Press the MENU button on the remote cont rol to display the Main Menu. To select a menu item, use the UP and DOWN buttons on the remote contro l to highlight it.
Operation Vidikron Vision 50 Series Owner’s Operating Manual 45 PRE L IMINAR Y Figure 4-1. Vision 50 OSD Menu Structure Service White Balance Gain Red / Green / Blue Offset Gamma Save Color Temp. 4 Save Color Temp. 5 Gamma Selection 2.8, 2.5, 2.2, 1.
Operation 46 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Main Menu The Main Menu is the starting point for accessing all pr ojector functions. (The Service and ISF Calibration menus are hidden and not accessible until you enter a passcode.
Operation Vidikron Vision 50 Series Owner’s Operating Manual 47 PRE L IMINAR Y Although it may be possible to obtain satisfactory picture quality usin g the naked eye and regular program mate rial, .
Operation 48 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Contrast: On your external test patte rn source, select a stepped, gray-bar patte rn like the one shown in Figure 4-3 . Figure 4-3. Typical Gray Bar Pattern for Adjusting Contrast Select Contrast from the Pi cture Adjust menu and press ENTER .
Operation Vidikron Vision 50 Series Owner’s Operating Manual 49 PRE L IMINAR Y Select Color from the Pic ture Adjust menu and press ENTER . While looking at the color bar pattern through a blue filt.
Operation 50 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Sharpness: “Sharpness” is the amount of high-frequency detail in the image. To adjust sharpness, select Sharpness from the Picture Adjust menu and press ENTER . On your external test pattern sou rce, select a pattern like the one shown in Figure 4- 5 .
Operation Vidikron Vision 50 Series Owner’s Operating Manual 51 PRE L IMINAR Y Color Select: Use the Color Select menu to sele ct the color space that is appropriate for the source signal, to achieve optimal color balance.
Operation 52 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Table 4-1. Aspect Ratio Settings Aspect Ratio Remote Control Key Description Anamorphic ANA Select Anamorphic to view 16:9 DVDs and HDTV programs in their native aspect ratio.
Operation Vidikron Vision 50 Series Owner’s Operating Manual 53 PRE L IMINAR Y SD Enhance: The SD Enhance me nu gives you options for impro ving the quality of standard-definition, 480i images . (For 480p and higher-definitio n images, the controls in this menu are disabled.
Operation 54 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Video Filter: The Video Filter setting control s the behavior of the Sharpne ss control.
Operation Vidikron Vision 50 Series Owner’s Operating Manual 55 PRE L IMINAR Y Lamp Hours: Lamp Hours indicates how long the curr ently-insta lled lamp has been in service. (This part of the menu is read-only.) Installation To access the Installation adjustments, press MENU , then pr ess the or button to highlight Installation an d press ENTER .
Operation 56 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Service To access advanced projector settings, use the up - or down-arrow keys to select Service from the Main Menu and press ENTER . Use the number buttons on the remote to enter the Service menu passcode when promp ted and press ENTER again.
Operation Vidikron Vision 50 Series Owner’s Operating Manual 57 PRE L IMINAR Y ICC Adjust: Use the ICC Adjust control s to custom ize the stored NTSC, HDTV and/or PAL color space characteristics. To do this, selec t the color spac e to modify. Then, select a component color (Re d, Green, Blue, Yellow, Cy an or Magenta).
Operation 58 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Amplitude: The Amplitude menu allows you to fin e-tune the currently-selected image aspect ratio by stretchi ng it horizontally or vertic ally, in small increments. This can be useful if your projector is equipped with an anamorphic lens.
Operation Vidikron Vision 50 Series Owner’s Operating Manual 59 PRE L IMINAR Y Remote Control: The Remote Con trol menu shows you th e primary and secondary infrared (IR) codes to which the Vision 50 will respon d. The Primary IR code is permanen tly set to +20.
Operation 60 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y ISF Calibration To access the ISF Calibration menu, select ISF Calibr ation from the Main Menu and pres s ENTER . Use the number buttons on the remote control to ente r the ISF Calibration menu passcode when prompted and press ENTER again.
Operation Vidikron Vision 50 Series Owner’s Operating Manual 61 PRE L IMINAR Y Splash Screen Timer: Use the or button to set the Splash Scre en Timer. This timer controls how l ong the startup (ISF a nd Vidikron logo) im age stays on-screen a fter you turn on the projecto r.
Operation 62 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Notes:.
Vidikron Vision 50 Series Owner’s Operating Manual 63 PRE L IMINAR Y 5.1 Lamp Replacement The lamp should be r eplaced when it re aches the end of its life (typically 2000 hours), or sooner if a noticeable de grad ation in brightness occurs. Cont act your Vidikr on dea ler to obtain a replacement lamp.
Maintenance and Troubleshooting 64 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y 5.2 Troubleshooting Tips Table 5-1 provides some ge neral guidelines for t roubleshooting problems you may encounter with the Vision 50.
Maintenance and Troubleshooting Vidikron Vision 50 Series Owner’s Operating Manual 65 PRE L IMINAR Y TEMP and LAMP LEDs are both flashing red. • The lamp cover is open. • Fans are not working proper ly. • Close the lamp cover. • Please contact yo ur Vidikron dealer for assistance.
Maintenance and Troubleshooting 66 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Notes:.
Vidikron Vision 50 Series Owner’s Operating Manual 67 PRE L IMINAR Y 6.1 RS-232 Connection and Port Configuration To interface the Vision 50 with a home theate r automation/contr ol system or a PC running terminal emulation so ftware: 1. Connect it to yo ur control system or PC as shown in Figure 3-13 .
Serial Communications 68 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y x023x Keypad 3 x024x Keypad 4 x025x Keypad 5 x026x Keypad 6 x027x Keypad 7 x028x Keypad 8 x029x Keypad 9 x0.
Serial Communications Vidikron Vision 50 Series Owner’s Operating Manual 69 PRE L IMINAR Y x081x Image orientat ion = floor front x082x Image orientation = ceiling front x083x Image orientation = fl.
Serial Communications 70 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y x282x Vertical Lens Shift = Max. Down x283x Zoom = Max. Out x284x Zoom = Max.
Vidikron Vision 50 Series Owner’s Operating Manual 71 PRE L IMINAR Y 7.1 Vision 50 Specifications Table 7-1 lists the Vision 50 specifications. 7 Specifications Table 7-1.
Specifications 72 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y Brightness and Contrast: Cinema Stan dards Measurement System (CSMS) Specifications - Brightness*: 14.
Specifications Vidikron Vision 50 Series Owner’s Operating Manual 73 PRE L IMINAR Y Regulatory Approvals: Complies with FCC, CE C-Tick Limited Warranty: Projector: Two (2) years parts and labor from the date of delivery to the end user. Lamp: 1000 hours or six (6) months, whichever comes first.
Specifications 74 Vidikron Vision 50 Series Owner’s Operating Manual PRE L IMINAR Y 7.2 Vision 50 Dimensions Figure 7-1 shows the Vision 50 dimension s. Figure 7-1. Vision 50 Dimensions (with Optional Fixed Anamorphic Lens) 14.9 in. (379.68 mm) 4.1 in.
Vidikron Vision 50 Series Owner’s Operating Manual A-1 This Appendix describes how to pe rsonalize the ISF splash screen on the Vidikron Vision 50 Series DLP Pr ojectors. 1. Connect a PC t o the Vision 50 R S-232 port and establish a serial connec tion; refer to RS-232 Connection and Port Configuration on page 67 if you need instructions.
Personalizing the ISF Splash Screen on the Vision 50 A-2 Vidikron Vision 50 Series Owner’s Op erating Manual 9. Power-cycle t he projector to se e the change: CALIBRA TED FOR: John Doe By: T inh Ho .
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Vidikron 2900 F aber Street Union City , CA 945 8 7 510-324-5900 F ax 510-324-5905 1- 888 -4-VIDIKRON www.vidikron.com SERIAL NUMBER RUMA-011145 rev. 03-20-07 v2.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Vidikron Vision 50 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Vidikron Vision 50 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Vidikron Vision 50 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Vidikron Vision 50 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Vidikron Vision 50, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Vidikron Vision 50.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Vidikron Vision 50. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Vidikron Vision 50 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.