Manuale d’uso / di manutenzione del prodotto 480I del fabbricante Vertical Communications
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SOFTWARE LICENSE AGREEMENT Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a person al, worldwide, non-tran sferable, non-sublic enseable and non-excl usive , restricted use license to use Software in object form solely with the Equipm ent for which the Software was inten ded.
T able of Content s Overview ........................................................................................................................................ 1 General Requirements ..............................................................
Limited Warranty ......................................................................................................................... 62 Exclusions ..................................................................................................
Overview This SIP 480i IP Phone Administration Guide provides information on the basic network setup that is required for the SIP 480i IP phone. It also includes details on the functioning and configuration of the 480i phone.
Methods of Installation The firmware set up an d installation for the 480i can be done through the Options List available directly from the phone or through the Vertical 480i Web Client web interface. When the 480i is initialized for the firs t time, DHCP is enabled by default.
The 480i’s Options List 1. Press the button on the phone to enter the options list. 2. Use the and to scroll through the list of options. 3. Press the Show softkey, the button or press the number corresponding to the option to select an option. 4. Use the softkeys to change a selected option.
1. Primary TFTP : This is the IP address of the TFTP server that the phone will use by default. If the TFTP address is obtained through DHCP, it will override this setting. If DHCP is ON, the primary TFTP is read only. 2. Alternate TFTP : This allows you to configure an alternate TFTP to use instead of the primary server.
11. Nortel This is used to specify if a Nortel NAT is being used. Select “Yes” to enable this feature if using a Nortel call server. Phone Status: The following options display the phone’s status or allow you to power cycle the phone or reset the phone to its factory default settings.
The Vertical 4 80i Web Client To access the Vertical 480i Web Client , open your web browser (supports Internet Explorer and Gecko engine ba sed browsers like Firefox, Mozi lla or Netscape) and enter the phone’s IP address into th e address field, starting with the web prefix “http://”.
480i IP Phone Configuration The Network and SIP options within the 480i phone can be configured from the phone or from the Vertical 480i Web Client web interface. Some options can also be set through the configuration files. Administrato r level options are password protected in both the phone and the web interface.
When an IP address has been assigned to the phone, you have the option to either continue configur ing the 480i through the button on the phone or to start using the Vertical 480i Web Client . See the section “The Vertical 480i Web Client” within this guide for details.
4. Select options 1-5 to change the information about the registrar and the proxy server. 5. Select option 6. User Name to change the user name. 6. Select option 7. Display Name to change the display name. 7. Select option 8. Screen Name to change the screen name.
Setting Parameters through Configuration Files The following are the parameters that can be used to configure the 480i phone through the configuration files - aastra.
Parameter headset mic volume Configurable through the p hone’s options list or the configuration files Network Settings: The following section contains the parame ters to configure the network settings .
Parameter ip Configurable through the 480i's Option s List, the Vertical 480i web client or through the configurat ion files Parameter subnet mask Configurable through the 4 80i's Options List, the Vertical 480i web client or through the configurat ion files Description The subnet mask IP address.
Configurable through the 4 80i's Options List, the Vertical 480i web client or through the configurat ion files Parameter dns1 Primary domain name servers’ IP address. For any of the IP address settings on the 480i a domain name value can be entered instead of an IP address.
Configurable through the p hone’s option list, the web client or the configuration files Parameter alternate tftp server The ip address of the alternate tftp server Description ip Format 0.0.0.0 Default Value Not applicable Range alternate tftp server: 192.
Configurable through the web clie nt or the config uration files Parameter user pa sswo rd Password for the phone’s user Description Text – can be an alphanumeric combination.
Configurable through the configuration files only Parameter resync period Description Indicates how often in seco nds the phone will check for config parameter updates.
VLAN and TOS/QOS: Type and Quality of Service DCSP ( Differentiated Sevices Code Point ) is a protocol for cla ssifying and controlling network traffic, so that certain types of traffic get precedence, while the quality of transmission is m aintained.
Configurable through the configuration files only Parameter tos rtcp DSCP value for RTCP protocol Description Integer Format 32 Default Value 4 Default Priority 0-63 Range tos rtcp: 3 Example Paramete.
Configurable through the configuration files only Parameter tagging enabled Turns 802.1p tagging on or off Description Boolean. 0: 802.1p tagging is off.
Parameter time server1 Configurable through the 4 80i's Options List or the configuration files. Description The primary time server's IP address. If the time serv er is enabled, the value for time server1 will be used to req uest the time from.
Configurable through the 4 80i's Options List or the configuration files Parameter date format This parameter allows the use r to cha nge the date to various formats.
Configurable through the configuration files only Parameter time zone code This parameter takes a ch aracter code that will identify the time zone. Description text Format est Default Value not applic.
Configurable through the p hone’s options list or the configuration files Parameter dst minutes The minutes to which the daylight savings time should be adjusted by.
Configurable through the configuration files only Parameter dst start hour The hour of the day in which the daylight savings time should come into effect. Info rmation for this parameter will be automatically populated once the time server and time zone name are configure d and foun d.
Configurable through the configuration files only Parameter dst end day The day of the week on which the daylight savings time should end. Information for this parameter will be automatically populated once the time server and time zone name are configured and found.
Setting Parameters – SIP Settings The following parameters are the settings spe cific to SIP authentication. Configurable through the configuration files only Parameter service provider * If the ser.
Parameter sip registrar p ort Configurable through the 4 80i's Options List, the Vertical 480i web client or through the configurat ion files Description The registrar's port number Format I.
Configurable through the configuration files only Parameter sip digit timeout Represents the time in secon ds to configure the timeout between consecutive key presses. Description Integer Format 4 Default Value Not Applicable Range sip digit timeout: 6 Example Configurable only through the co nfiguration files.
Configurable through the configuration files only Parameter sip lineN mode Shared call appearance (0 :private/1:shared). (N=sip line number 1-9) Description integer Format 0 Default Value 0~2 (0: gene.
Configurable through the confi guration files. Co nfigurations done through the 480i's Options List or the Vertical 480i web client affect the first line only. Parameter sip lineN screen name This is used to display text on the screen of the phone.
Configurable through the configuration files only Parameter sip use ba sic c odecs This parameter is used to reduce the codec li st size specified in the SDP portion of the SIP INVITE packet. This increases compat ibility with other vendor products that have a limit to the length of the code c list they are able to parse.
Configurable through the configuration files only Parameter sip dial plan The regular expression used to config ure the local di al plan. Where ‘X ‘ is a digit; ‘*’ is the literal * present on the dialpad, and ‘#’ is the literal # present on the dialpad.
SIP Intercom Parameters The following 3 parameters are used to config ure the Intercom button functioning on the 480i. Intercom calls can be implemented either locall y from the phone, or through the SIP server. If your server has a supported intercom featur e, select the server -side implem entation.
Setting parameters – Softkey Settings: Softkey Settings: This section describes the softkey parameters that can be configured on the 480i phone. There are twenty softkeys that can be configured. Thes e parameters can be configured either from the aastra.
Value Character Meaning 1-9*# Same meaning as the keypad keys , 500ms pause E On-hook Softkey Positioning: Softkeys are positioned from the top left of the phone, down, and then from the top right, down, on each s creen. They are di splayed in the order that they are num bered, from softkey 1 to softkey 20.
Outgoing State In the outgoing state, the first key d isplayed on the screen will be a Dial softkey, used to dial your number after entering it (if Live Dialpad is off). To manipulate softkey positioning, ‘empty’ softkeys can be inserted in one or m ore states.
Configurable through the configuration files only Parameter softkeyN val ue Description If the softkey is of type, line then value should be the line number that this soft key represents, from 5 up to 9 (1-4 are already hardcoded as the L1, L2, L3 and L4 hard key line/call appearances).
Configurable through the configuration files only Parameter map conf key to maps the conference key to a custom d efined value Description string Format <empty> Default Value Any alphanumeric st.
Firmware Upgrade The 480i phone uses TFTP to download files and upgrade its firmware. A TFTP server should host the firmware and other related confi guration files. The TFTP server should be ready and be able to accept connections anonymously (without a requirement for a user name and password).
Figure 1 Figure 2 40 SIP 480i IP Phone Admin Guide.
Troubleshooting This section describes solutions to some most commonly occurring problems. Why does my phone display “Application missing”? If you have experienced networking issues while the phone was downloading the application from the TFTP server, it is possible that the phone can no longer retrieve the required firmware file.
6. Press the Cancel softkey to cancel the operation. Why does my phone display the “No Service” message? How to reset a user’s password? The phone willl display the “ No Service ” message if the SIP settings have not been set up correctly. Check that the SIP settings are correct in the phone.
Appendix A: Sample Configuration Files This section consists of the sample configur ation files nece ssary to configure the 480 i IP Phones. The general format is similar to c onfiguration files used by several Unix-based programs.
#---------------------------------------------------------------------- # DHCP Setting # ============ dhcp: 1 # DHCP enabled. # DHCP: # 0 = false, means DHCP is disabled.
#---------------------------------------------------------------------- # SIP Registrar and Proxy Server Settings # ======================================= sip proxy ip: # IP of proxy server. # This should match the IP Address or FQDN # of the TeleVantage SIP Span sip proxy port: 5060 # 5060 is set by default.
#---------------------------------------------------------------------- # Softkey Settings (Vertical 480i) # ================================ # Softkeys can be set either server wide through the “aastra.cfg” # file or unique to each phone through the “<mac>.
# Notes: If the softkey state information is not defined # for a softkey, the phone will assume the softkey is to be # positioned in the Idle State menu.
#---------------------------------------------------------------------- # Example Softkey Speed Dials # =========================== # VERTICAL NOTE: # Softkeys have been preconfigured with options # t.
# Connected State Softkeys: # ------------------------- softkey11 type: flash softkey11 label: "Flash" softkey11 value: flash #---------------------------------------------------------------.
#---------------------------------------------------------------------- # SIP Codec Settings # ================== sip use basic codecs:1 # sip customized codec: payload=0;ptime=20;silsupp=on, # payloa.
# The conference key is remapped as a speed dial that will # allow the user to set up a conference by doing the following: # - set up one or more calls # - press Conf (dials speed dial) # - server bridges calls into conference map conf key to: "!,5" # Allow the use of the intercom key; Three parameters needed # to be set.
<mac>.cfg # Vertical SIP Phone Sample Configuration File # ============================================ # Date: September 27, 2005 # File: Sample “<mac>.
#---------------------------------------------------------------------- # Network Settings # ================ # For Network settings please refer to the sample “aastra.cfg” # file. #---------------------------------------------------------------------- # Line Settings # ============= # Lines should be set in the <mac>.
# Example Softkey Speed Dials # --------------------------- # For the default softkey speed dials, please refer to the sample # “aastra.cfg” file. # Example User Specific Softkeys # ------------------------------ # Note: On Vertical 480i IP phones, softkeys 1 – 11 are predefined # with TeleVantage system functions.
# Example User Specific Program Keys # ---------------------------------- # Note: On Vertical 9133i and 9112i IP phones, program key 1 is # predefined as a Flash key.
Appendix B: TFTP Server Set-up There are a number of TFTP servers availabl e . P u m p K I N i s o n e o f s u c h T F T P s e r v e r s . Use the keywords “pumpkin TFTP server” on Google and you should get the web site where you can download the software from.
Appendix C: Time Zone Nam es and Corresponding Codes Time Zone Name Time Zone Code Location AD-Andorra CET Europe AG-Antigua AST America AI-Anguilla AST America AL-Tirane CET Europe AN-Curacao AST Ame.
Time Zone Name Time Zone Code Location BR-Porto Velho AMT America BR-Boa Vista AMT America BR-Manaus AMT America BR-Eirunepe ACT America BR-Rio Branco ACT America BS-Nassau EST America BY-Minsk EET Eu.
Time Zone Name Time Zone Code Location FO-Faeroe WET Atlantic FR-Paris CET Europe GB-London GMT Europe GB-Belfast GMT Europe GD-Grenada AST America GF-Cayenne GFT America GI-Gibraltar CET Europe GP-Gu.
Time Zone Name Time Zone Code Location MX-Cancun CST America MX-Merida CST America MX-Monterrey CST America MX-Mazatlan MST America MX-Chihuahua MST America MX-Hermosillo MST America MX-Tijuana PST Am.
Time Zone Name Time Zone Code Location RU-Anadyr ANA Asia SA-Saudi Arabia AST Asia SE-Stockholm CET Europe SG-Singapore SGT Asia SI-Ljubljana CET Europe SK-Bratislava CET Europe SM-San Marino CET Euro.
Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase.
Warranty Repair Services Should the set fail during the warranty period; In North America , please call: 1-800-574-1611 for further information. Outside North America , contact your sales representative for return instructions. You will be responsible for shipping charges, if any.
Configuration File Index admin password , 14 alternate tftp server , 13 audio mode , 10 date , 20 default gateway , 12 dhcp , 11 dns1 , 12 dns2 , 12 domain name , 14 dst end day , 24 dst end hour , 24.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Vertical Communications 480I è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Vertical Communications 480I - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Vertical Communications 480I imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Vertical Communications 480I ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Vertical Communications 480I, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Vertical Communications 480I.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Vertical Communications 480I. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Vertical Communications 480I insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
