Manuale d’uso / di manutenzione del prodotto 1000SE del fabbricante VeriFone
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VeriFone Part Number 22902, Revision C PINpad 1000 SE Installation Guide.
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PIN PAD 1000 SE I NSTALLATION G UI DE 1 C ONTENT S P REFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 PIN PAD 1000SE I NSTALLATION G UI DE Cleaning Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PIN PAD 1000 SE I NSTALLATION G UI DE 3 P REFACE This guide is the primary source o f information for setting up and inst alling PINpad 1000 SE units. Audience This guide provides simple descriptions of PINp ad 1000 SE feature s, as well as basic information for anyone inst alling and configuring PINpad 1000 SE devices.
P REFACE Guide Conventions 4 PIN PAD 1000SE I NSTALLATI ON G UIDE Guide Conventions V arious conventions are used to help quickly identify special formatting.
PIN PAD 1000 SE I NSTALLATION G UI DE 5 C HAPTER 1 Introduction This chapter provides a brief des cription of V eriFone’s PINpad 1000 SE device. Unit Overview The PINpad 1000 SE device is a peripheral dat a entry device that accept s and encrypts Personal Identification Numbers (PINs).
I NTRODUCTION Featur es and Benefits 6 PIN PAD 1000SE I NSTALLATI ON G UIDE The PED-compliant PINp ad 1000 SE incorporates a broad array of sophisticated security features to guard against fraud and a buse.
I NTRODUCTION Featur es and Benefits PIN PAD 1000 SE I NSTALLATION G UI DE 7 Strong Fl exibility • Rugged and reliable design absorbs the hard knocks found at POS. • Removable privacy shield of fers optio n of supplement al physical security . • Optional key overlays allow localizing by language.
I NTRODUCTION Featur es and Benefits 8 PIN PAD 1000SE I NSTALLATI ON G UIDE.
PIN PAD 1000 SE I NSTALLATION G UI DE 9 C HAPTER 2 Setup This chapter describes the setup procedur e for PINpad 1000 SE unit s, in th e following sections: • Select Location • Unpack Shipping Cart.
S ETUP Unpack Shipping Car ton 10 PIN PAD 1000SE I NSTALLATI ON G UIDE Electrical Considerations • Avoid using this product during electrical storms.
S ETUP Examine Unit Features PIN PAD 1000 SE I NSTALLATION G UI DE 11 Examine Unit Features Before continuing the installa tion process, observe features of the PINpad 1000 SE unit. Figure 2 illustrates the basic feature s: Figure 2 PINp ad 1000 SE Features The PINpad 1000 SE unit includes the following featu res: • A display .
S ETUP Connect Unit to a PC/A T (optional) 12 PIN PAD 1000SE I NSTALLATI ON G UIDE Figure 3 illustrates how to connect the PINp ad 1000 SE device to an Omni 37xx series terminal. For other terminal or controller connect ions, refer to the reference manual for that controller .
S ETUP Use S tand Adapter PIN PAD 1000 SE I NSTALLATION G UI DE 13 1 Disconnect power from the PC/A T . 2 Connect the end of the cord with the DB25 /DB9 connector to the PC/A T . 3 Connect the modular plug on the other end of the cord to th e PINpad 1000 SE device.
S ETUP Use S tand Adapter 14 PIN PAD 1000SE I NSTALLATI ON G UIDE Screw-Mounting the Adapter The st and adapter may also be screwed dir ectly to a wall or countertop. • Use screw anchors when fastening the a dapter to a cement or brick wall. • When fastening the pla te to drywall, the screws must go into the studs beh ind the wall.
S ETUP Use Privacy Shield PIN PAD 1000 SE I NSTALLATION G UI DE 15 Use Privacy Shield Figure 7 shows an example of an inst alled privacy shield. Figure 7 Inst alled Privacy Shield Use Unit Star tu p Upon startup, the PINp ad 1000 SE briefly displays the version and da te (example: 4E00001 1 W94) followed by the idle prompt.
S ETUP Use Unit 16 PIN PAD 1000SE I NSTALLATI ON G UIDE.
PIN PAD 1000 SE I NSTALLATION G UI DE 17 C HAPTER 3 S pecifications This chapter discusses power requirement s, dimensions, and other specifications of the PINpad 100 0 SE unit. Unit Power Requirement s PINpad 100 0 SE unit: 6-14 V DC maximum power 36.
S PECIFICATIONS We i g h t 18 PIN PAD 1000SE I NSTALLATI ON G UIDE.
PIN PAD 1000 SE I NSTALLATION G UI DE 19 C HAPTER 4 Service and Support Maintenance and Cleaning PINpad 100 0 SE units have no user-serviceable part s. Unless otherwise instructed, do not, under any circumst ances, attempt any service, adjustment s, or repairs on this unit.
S ERVICE AND S UPPORT Service Returns 20 PIN PAD 1000SE I NSTALLATI ON G UIDE 3 Select the MRA option from the automated message. The MRA de pa rtment is open Monday–Friday , 8 A.M.–7 P .M., EST . 4 Give the MRA represent ative the information gathered in S tep 1.
S ERVICE AND S UPPORT Accessories and Documentation PIN PAD 1000 SE I NSTALLATION G UI DE 21 Accessories and Document ation V eriFone produces accessories and documentation for the PINp ad 1000 SE unit. When ordering, please refer to the part number in the lef t column.
S ERVICE AND S UPPORT Accessories and Documentation 22 PIN PAD 1000SE I NSTALLATI ON G UIDE Cleaning Kit 02746-01 V eriFone Cle aning Kit Document ation 22900 PINp ad 1000 SE Certifications and Regula.
PIN PAD 1000 SE I NSTALLATION G UI DE 23 C HAPTER 5 T roubleshooting Guidelines This chapter lists typical malfu nctions that may occur while operating a PINp ad 1000 SE unit and the appro priate corrective ac tion.
PINpad 1000 SE Installation Guide VeriFone Part Number 22902, Revision C Ve r i F o n e , I n c . 2455 Augustine Drive Santa Clar a CA 95 054-3002 T el: (800) V eriFone (837-4366) www .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il VeriFone 1000SE è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del VeriFone 1000SE - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso VeriFone 1000SE imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul VeriFone 1000SE ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il VeriFone 1000SE, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del VeriFone 1000SE.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il VeriFone 1000SE. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo VeriFone 1000SE insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
