Manuale d’uso / di manutenzione del prodotto Stratagy IVP8 del fabbricante Toshiba
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Installation Guide Stratagy IVP8.
Publication Information T oshib a Amer ica Inform ation System s, Inc., T el ecommunication Systems Divisio n, rese rv es the righ t, wi tho ut prior noti ce, to revi se this in f or ma tion publicati.
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T oshiba America Information Systems, Inc. T elecommunication Systems Division Limite d W arranty T oshiba America Information Systems, I n c., ( “ TA I S ” ) warrants that this v o ice processing.
Before Y ou Install Stratagy in Str ata CTX... please r ead and complete both sides of this checkl ist. This checklist only highlight s important installation information. Please reference the S tratagy IVP8 or S tratagy DK Inst allation Guide for details on programming individual features, etc.
4 'RRX ZDQWWRDFWLYDWHWKH'66%XV/DPSI HDWXUH" PDKU/BDKU car ds must be instal led and pr ogrammed for a DSS Consol e. ❐ Instal l and pro gram the PDKU/BDKU in the S trata CTX. ❐ Refer t o the S trata CTX Pr ogramming Manual for DSS programmi ng.
Before Y ou Install Stratagy in Strata DK... please r ead and complete both sides of this checkl ist. This checklist only highlight s important installation information. Please reference the S tratagy IVP8 or S tratagy DK Installation Guide for details on programming individual features, etc.
4 ,V6WU DWD'.· V'70)WRQHGHWHFWLRQHQDEOHG" S trata DK needs to r ecognize S tratagy ’ s DTMF signaling. ❐ Make sure an RRCS is installed on th e DK424i/DK424/DK280 RCTU, a K5RCU, K5RCU2 or K4RCU3 i n the DK40i/ DK40/DK16e/DK16, o r CRCU in the DK24/ DK56/DK96.
Stratagy IVP8 Installation Guide 01/02 i Contents Introduction Organizati on ............ .................................... .................. ........................... ...................... ..... .................. . iii Conventions.... .......
Contents Chapte r 3 – Maintenanc e ii Stratag y IVP8 Inst a llation Guide 01/02 Toshiba Plug and Play .......................... .................................... .................................... ........ .......... 21 Telephone Sys tem Configuration .
Stratagy IVP8 Installation Guide 01/02 iii Introduction This Inst allation Gui de introduces yo u to the Str atagy IVP8 V oice Processing Sys tem and serves as a supple m ent to the Strat agy I&M Manual . Al l informatio n concerning the Strata gy IVP8 is contain ed in this document .
Introduction Related Documents/Media iv Strata gy IV P8 Installation Guide 01/02 Related Documents/Media Note Some documen ts list ed here may appea r in differe nt ver si ons on the CD-ROM, FYI, or in print .
Stratagy IVP8 Installation Guide 01/02 1 The Grand T our 1 The S tratagy IVP8 voice process ing circuit ca rd (shown at right) suppor ts up to eigh t ports, and i nstalls in sele cted card slot s of a Strat a CTX or Strat a DK Base or Exp ansion Cabinet/Key Ser vice Unit (KSU).
The Grand T our Hardware 2 Stratag y IVP8 Inst a llation Guide 01/02 Figure 1 Stratagy IVP8 H ardware Compon ents Intern al Mode m The S tratagy IVP8 has a n intern al (soft) modem th at operates at up to 2400 baud and can be used for remot e maint ena nce.
The Grand T our Software Stratagy IVP8 Installation Guide 01/02 3 Status Light The s tatus ligh t i ndi cates the st ate o f the Stra tagy IVP 8: V oice Po rt Stat us Lights Each port has a status l ight labelled 1 ~8 on the front o f the St ratagy IVP8 unit that indicates the hookswitc h and ring stat es of the port.
The Grand T our Software 4 Stratag y IVP8 Inst a llation Guide 01/02 Main Menu The S tratagy Admin Mai n Menu (shown be low with sample data) dif fers from the st andard S tratagy M ain Me nu in only t hese ways: • The T ools ut ility r eplaces the Fil ecopy option.
The Grand T our Software Stratagy IVP8 Installation Guide 01/02 5 Users Me nu – Opti on s Sc reen Y ou should n ote the differ enc es b etwe en the Str at agy IVP8 ’ s User Menu – Opti ons scr e.
The Grand T our AMIS Networking 6 Stratag y IVP8 Inst a llation Guide 01/02 AMIS Networking As more advanced fe atures have been added to the DOS ® -bas ed Stratag y sys tems , memo ry mana gem en t ha s becom e a cr itic al issu e in s of tware deve lopm ent.
The Grand T our Exclusiv e Stratagy IVP8/Stratagy DK Feature s Stratagy IVP8 Installation Guide 01/02 7 Exclusive Stratagy IVP8/Stratagy DK Features Paramet ers Because of the unique na ture of t he i.
The Grand T our Exclus ive Stratag y IVP8/Stratagy DK Features 8 Stratag y IVP8 Inst a llation Guide 01/02.
Stratagy IVP8 Installation Guide 01/02 9 Installation 2 Before s tarting the in stallation, r ead through th ese instructi ons thoroughly . Important i nformat ion is inc luded in thi s guid e that is cr ucial to a su ccess ful insta llatio n. Step 1: Unpack and I nspect Stra tagy IVP8 1.
Installation Step 2: Prog ram S trat a 10 Stratag y IVP8 Inst a llation Guide 01/02 Step 2: Program Strata Strata CT X Syste ms T o the S trata CTX processor , the Stratagy IVP8 functions a s an analog card (RSTU). Although there a re some special p rogram settings required for the S tratagy IVP8 (e.
Installation Step 3: Shut Down Stra ta CTX/Strata DK Stratagy IVP8 Installation Guide 01/02 11 Strata DK Sys tems Note The foll owing instruc tions ar e based on the Stra tagy IVP8 being install ed in a pre-exi sting Strata DK.
Installation Step 4: Install Stra tagy IVP8 12 Stratag y IVP8 Inst a llation Guide 01/02 Step 4: Inst all Stratagy IVP8 Strata CT X Syste ms CAUTION! See cauti ons under Step 1 on page 9 before pr oceeding. 1. Lo cate th e pr o per slo t fo r t he Str atagy IVP8.
Installation Step 4: Install Stratagy IVP8 Stratagy IVP8 Installation Guide 01/02 13 T able 1 Stratagy IVP8 Slot Assign ments DK424i/DK424 Note For the D SS/BLF featu re, the Stratagy IVP8 must reside in a higher-numb ered slot than the PDKU card that th e Stratagy IVP8 monitors (see Figure 2 on page 14 ).
Installation Step 5: Restart Stra ta CTX/Strata DK and V erify Stratag y IVP8 is Func tioning Properly 14 Stratag y IVP8 Inst a llation Guide 01/02 Figure 2 Strata DK424i/DK424/DK280 PDKU DSS/Busy Lam.
Installation Step 7: Install Stratagy Ad m in Software (VSA.3x) Stratagy IVP8 Installation Guide 01/02 15 Step 7: Install Stratagy Admin Software (VSA.3x) Important! S tratag y Admin Release 3 sof twar e is only support ed by the S tratagy IVP8, S tratagy Flash and the S tratagy DK Release 3 and cannot be use d with other Release 2 syst ems.
Installation Step 8: Connect Stratagy Adm i n PC to Strat agy IVP8 16 Stratag y IVP8 Inst a llation Guide 01/02 Step 8: Connect Str atagy Admin PC to Stratagy IVP8 Communicati on betwee n the S tratagy Admin PC an d the St rata gy IVP8 is ac complis hed by one o f two methods : local or remot e.
Installation Step 8: Connect Stra tagy Admin PC to Stratag y IVP8 Stratagy IVP8 Installation Guide 01/02 17 Remote Conne ction Remote communi cation with the S tratagy IVP8 require s the install a tion of a modem on th e S tratagy Admin PC (if a modem does not already exis t).
Installation Step 9: Confi gure Stratagy Admin Software 18 Stratag y IVP8 Inst a llation Guide 01/02 Step 9: Configur e Stratagy Admin Software Settin gs for the communica tion port in S tratagy Admin mus t match the corre sponding paramete rs set in the Stra t agy S ystem Con f i gur at ion fi le o n t he Strata gy I VP8 .
Installation Step 9: Configu re Stratagy Admin Software Stratagy IVP8 Installation Guide 01/02 19 T able 2 Stratagy Admin PC Configuration Fields Field Description/Default Advertising Advertis ing string th at displays whe n the Main Menu screen blanks after a spec ified num ber of minutes of inac tivity (per tmo_b lank parameter i n the ins tall.
Installation Step 10: Access Stratagy IVP8 20 Stratag y IVP8 Inst a llation Guide 01/02 Step 10: Access Strat a gy IVP8 Prior to acce ssi ng Strata gy I VP8, verify that Strat agy IVP8 is ope rati onal by mak ing a t est c all into the syst em. Note Menu screens detaile d in this sec tion ar e availa ble only in S tr atagy Admin ver sion VSA.
Installation Step 1 1: Configure Stra tagy IVP8 Stratagy IVP8 Installation Guide 01/02 21 Manual Dialing M ode 1. Pres s Enter to go to th e Manual Dialin g Mode screen. 2. Go of f-hook on the st andard telephone and dial the telepho ne number . Once conne ction is made to the S tratagy IVP8 external modem, a carrie r tone is heard.
Installation Step 1 1: Configure Stratagy IVP8 22 Stratag y IVP8 Inst a llation Guide 01/02 Change T oshiba Plug and Play Option 1. From th e T ools menu , press 5 .
Installation Step 1 1: Configure Stra tagy IVP8 Stratagy IVP8 Installation Guide 01/02 23 Modify Codes and Integrat ion Patt erns 1. From th e T ools menu , press 4 . The T elephone Sys tem Configuration screen display s . 2. From th e T elepho ne System Configur ation screen, press 1 .
Installation Step 1 1: Configure Stratagy IVP8 24 Stratag y IVP8 Inst a llation Guide 01/02 CAUTION! T ake care whe n making changes and then r estarting Stratagy IVP8. In some cases, i f invalid informat ion has been entered, Str atagy IVP8 may not r eboot corr ectly .
Installation Step 1 1: Configure Stra tagy IVP8 Stratagy IVP8 Installation Guide 01/02 25 T able 3 Stratagy IVP8 System Conf iguration Parameters – Definitions a nd Settings Paramete r Des cription accept_0 _calling_id Specifies whether Stratagy should accep t 0 as valid m ailbox number .
Installation Step 1 1: Configure Stratagy IVP8 26 Stratag y IVP8 Inst a llation Guide 01/02 dss_activ e Stratagy IVP8 monitors the Busy Lamp Fiel d (BLF) indi cators on the Strat a CTX/ Strata DK ’ s DSS console port to determi ne if an e xtension is bu sy before att empting t o transfer .
Installation Step 12: Pro gram the Mailbo xes Stratagy IVP8 Installation Guide 01/02 27 Busy Station I dentifi cation T o use this fe ature you must configure the console _slot_id and dss_active para .
Installation Step 13: Pro gram t he Ap pli c a tio ns 28 Stratag y IVP8 Inst a llation Guide 01/02 Night T r ansfer Alter nate Routing The KT( ) token is used b y t he Ni ght T ransf er Alt er nat e Routing feature .
Installation Step 13: Pro gram t he Ap pli c a tio ns Stratagy IVP8 Installation Guide 01/02 29 SMDI Calling Pa rty Identification The S t rata CT X/ Strata DK telephon e system only provi des the St ratagy IVP8 with i ncoming Calling Party ID via SMDI int egration.
Installation Step 14: (Opt ion al ) Shu t Dow n St r atagy I VP8 S ystem 30 Stratag y IVP8 Inst a llation Guide 01/02 Step 14: (Optiona l) Shut Down St ratagy IVP 8 System The r estor e_ config parame.
Stratagy IVP8 Installation Guide 01/02 31 Maintenance 3 The S tratagy Admin so ftware provide s the utilit y and diagnostic programs to main tain and monit or the S tratagy IVP8 system.
Maintena nce To o l s 32 Stratag y IVP8 Inst a llation Guide 01/02 T ools This sec tion discusses the T ools menu (sh own below). For the T elephone Syste m Configuration, T oshiba Plu g and Play , and Strat agy System Con figuration opt ions, see St e p 11: “ Configur e S tratagy IVP8 ” on page 21 for detail s.
Maintenance To o l s Stratagy IVP8 Installation Guide 01/02 33 Backup Utility The S tratagy IVP8 Backup Uti lity is used t o back up in formation fr om the S tratagy IVP8 flash drive t o the hard drive of the St ratagy Admi n PC.
Maintena nce To o l s 34 Stratag y IVP8 Inst a llation Guide 01/02 Back up the Database(s)/Names/ Greetings 1. From th e T ools menu , press Enter . 2. From th e Backup screen (show n at r ight ) , ente r th e select ion number . A second scree n request ing a backup directo ry displays.
Maintenance To o l s Stratagy IVP8 Installation Guide 01/02 35 6. If yo ur Stratag y Admin PC ’ s hard dri ve has enough availa ble disk sp ace, pres s Y to bac kup t he files ...or if not , pre ss N to can cel the back up procedure. 7. Pres s Y to continue.
Maintena nce To o l s 36 Stratag y IVP8 Inst a llation Guide 01/02 Important! This selection r estor es t he entir e database and all names and gr eetings.
Maintenance To o l s Stratagy IVP8 Installation Guide 01/02 37 Retrieve T race File This funct i on copi es the trace da ta log file (TRACE.OUT) to the S t rat ag y Admi n PC ’ s hard driv e.
Maintena nce To o l s 38 Stratag y IVP8 Inst a llation Guide 01/02 T race Filter Setup Screen Figure 5 T race Filte r Setup Screen with System Default s The foll owing fields appe ar on the scr een: Categories Ca tegories/class es of the traced records.
Maintenance To o l s Stratagy IVP8 Installation Guide 01/02 39 Filecopy Use Stra ta gy A dmin ’ s Filec opy o pti on to co py fi le s to an d fr o m the flas h d riv e of th e S tratagy IVP8 and the S tratagy Ad m in PC ’ s hard drive. 1. From th e T ools menu , press 8 .
Maintena nce Shut Down Stra tagy IVP8 40 Stratag y IVP8 Inst a llation Guide 01/02 Shut Down Stratagy IVP8 Occasion ally you need to s hut down, or exit, S tratagy IVP8 call pro cessing.
Maintenance Shut Down Stra tagy IVP8 Stratagy IVP8 Installation Guide 01/02 41 3. En ter the new s ecuri ty cod e (the def a ult i s ) and pr ess . All inac t ive c h anne ls ar e taken of f-hook. All ac tive channels are given a 60 se cond time delay to compl ete processin g the current activity .
Maintena nce Automa t ic Syste m Recover y 42 Stratag y IVP8 Inst a llation Guide 01/02 Automatic System Recov ery The St ratagy IVP8 Releas e 3 sof t wa re has a new fea tu re c al led Automat i c Syst em Reco very .
Maintenance Diagno stics Stratagy IVP8 Installation Guide 01/02 43 STRA T AGY .LOG Stratag y IVP 8 con tains a file n amed STRA T AG Y .L OG th a t is wr itte n to ev er y tim e the S tratagy IVP8 system pr operl y shuts down an d succes sfull y boots up.
Maintena nce Upgrading Stratagy IVP8 V oice Ports 44 Stratag y IVP8 Inst a llation Guide 01/02 Upgrading Strat a gy IVP8 V oice Ports Upgrading the number of vo ice ports on the Stratagy IVP8 does not require any h ardware.
Stratagy IVP8 Installation Guide 01/02 45 Index A about th is guide conventi ons , iii organiz ation , iii relate d , iv accessi ng Stratagy IVP8 , 20 local , 20 remo te direct dialing mode , 20 manua.
Index N ~ V 46 Stratagy IVP8 Inst allation Guide 01/ 02 N night t ransfer alter nate routing , 7 , 28 P para meters admin_por t , 25 console _slot_id , 7 , 25 , 27 dss_act ive , 7 , 26 ~ 27 ksu_time ,.
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Toshiba America Information Systems, Inc. Telecommunication Systems Division 9740 Irvine Boulevard, Irvine, CA 92618-1697 http://telecom.toshiba.com.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Toshiba Stratagy IVP8 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Toshiba Stratagy IVP8 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Toshiba Stratagy IVP8 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Toshiba Stratagy IVP8 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Toshiba Stratagy IVP8, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Toshiba Stratagy IVP8.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Toshiba Stratagy IVP8. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Toshiba Stratagy IVP8 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
