Manuale d’uso / di manutenzione del prodotto 605S del fabbricante Technicolor - Thomson
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SpeedT ouch™605s Business SHDSL Router Setup and User’ s Guide Release R4.2 600 SERIES.
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SpeedT ouch™605s Setup and User’ s Guide Release R4.2.
Status v1.0 Change Note Pec ke l b e en S Shor t Title Setup and User's Guide ST605s R4.2 (en) Copyright © 2003 THOMSON. All r ights reserved. Passing on, and copyi ng of this document, use and communication of its contents is not perm itte d without written authorization from THOMSON.
1 Contents 1 SpeedTouch™ Installati on ........................ .................... 3 1.1 Getting Acquainted with the SpeedTouch™ ............................. ....................... 4 1.2 Setting up the SpeedTouch™ ...........................
2 4 SpeedTouch™ NAPT Ma nager ................ .................. 51 5 SpeedTouch™ System Soft ware Upgrade ................ 57 5.1 The SpeedTouch™ Upgrade Wizard ................................................ ....... ....... 58 5.2 Manual System Software Manage ment via BOOTP Server .
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 3 1 SpeedT ouch™ Installation Introduction Thank you f o r purchasing the SpeedT ouch™605s Busines s SHDSL Router! With the SpeedT ouch™605s Business S ymmetrical High speed Digita l Subscriber Line (SHDSL) Router , surfing the Internet will become a whole new experience .
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 4 1.1 Getting Acquainted with the SpeedT ouch™ Introducing the SpeedT ouch™ Prior to proceeding, please mak e sure to read the SpeedT ouch™Quick Installation Guide first. It pro vides impor tant package content and safety information.
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 5 Ethernet por t(s) LEDs The Ethernet p ort on the rear panel has one LED: DSL Port DSL ser vice The appr opriate SHDSL ser vice m ust be available at your local premises.
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 6 1.2 Setting up the SpeedT ouch™ Local network For Ethernet connectivity you need at least: • A computer with in stalled Ethernet Network.
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 7 1.3 SpeedT ouch™ Configuration Setup Internet connectivity Some configuration ma y be required to pr epare the SpeedT ouch™ for Internet connec- tivity . What you need from your ISP Y ou might need a user account with a n Inte rnet Ser vice Pro vider (ISP) for Internet access.
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 8 1.3.1 Configuration Setup for Microsoft Windows Operating Systems Microsoft Windows One of the following Wind ows operating sy stems must be installed on your PC(s): • Windows 98 • Windows 98SE • Windows ME • Windows NT4.
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 9 The detection procedure The detection pr ocedure pr oceeds as follows: 1 Insert the SpeedT ouch™ Setup CD-R OM in your PC's CD-R OM drive. The SpeedT ouch™ CD Browser will st art automatically .
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 10 5 The W elcome to the SpeedT ouch™ Setup Wizard window appears: Click Next to pr oceed. 6 The Software License Agr eement window a ppears: Y ou must accept before contin uing. Theref or click Ye s to accept.
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 11 8 The Setup wizard should find y our Spee dT ouch™ device on the local network. This is indicated by the f ollowing windo w: In case more than one SpeedT ouch™ device is found, a listing is pro vided from which you can select y our SpeedT ouch™.
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 12 The configuration procedure The Configuration procedure pr oceeds as follows: 1 Once the SpeedT ouch™ Setup wizard ha s detected your SpeedT ouch™ device, you can pr oceed with the configuration procedur e .
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 13 6 The SpeedT ouch™ Setup wizard will appear again to announce that the configura- tion has been successful: Click Finish to close the wizar d. Note In some cases, the SpeedT ouch™ Setup wizard ma y ask you to r estart y our computer .
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 14 1.3.2 Configuration Setup for other Operating Systems Suppor ted Systems As the SpeedT ouch™ is OS-independent, this configuration setup can be used by any computer system. Note The following procedur e ma y equally be used on MS Windows OSs.
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 15 5 The following window invites you to select the appr opriate connection profile for your internet connectivity: In the Ser vice list, click the co nnection profile of your choice. Note Y ou can add ser vices to the Ser vices list by uploading templates.
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 16 9 After the configuration is applied on th e SpeedT ouch™ some additional configura- tion of your computer system ma y be necessar y . Note The required settings for y our com puter should b e pro vided by y our Ser vice Pro vider , if applicable .
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 17 1.4 Dr SpeedT ouch™ Installation Introduction The Dr SpeedT ouch™ application allows you to diagnose and tr oub leshoot your Speed- T o.
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 18 Using Dr SpeedT ouch™ By default Dr SpeedT ouch™ is started automati cally at boot of your system and runs in the background, i.e. minimized in the status area. T o pop up Dr SpeedT ouch™: 1 Double-click in the status area.
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 19 • Monitor the downstr eam and upstream performance. of your DSL connection: • T e st and troubleshoot the connectivit y of your computer and the Speed- T o uch™605sdevice to your ISP and the Internet via the Diagn ostics wizard.
1 SpeedTouch™ Installation E-SIT-CTC-20030605-0003 v1.0 20.
2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 21 2 SpeedT ouch™ Internet Connectivity Introduction This chapter pr ovides information on ho w to access the Internet and how to configur e your SpeedT ouch™ according to your pref erences.
2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 22 2.1 Sur fing the Internet Introduction As soon as the SpeedT ouch™ and the computer s ha ve been configured as outlined in “1.3 SpeedT ouch™ Configuration Setup” on page 7 , you can connect to the Internet.
2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 23 2.2 Connect to the Internet via SpeedT ouch™’ s embedded PPP client. Introduction The SpeedT ouch™ suppor ts both two most popular connection methods: Routed PPP ov er A TM (PPP oA) and PPP ov er Ethernet (PPPoE).
2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 24 2.2.1 Internet Sessions via Windows XP’ s UPnP Star ting an Internet session via Windows XP’ s UPnP T o connect to the internet via Windows XP ’ s Internet Connection icon proceed as foll ows : 1 Click Control P anel on the Star t menu.
2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 25 2.2.2 Internet Sessions via the SpeedT ouch™ W eb Pages (all OSs) Star ting a PPP session T o open a Routed PPP conn ection to t.
2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 26 2.3 Connect to the Internet via a Broadband Dial-in Client Introduction This section explains how you can connect to the Internet u sing a broadband dial-in application on a computer running: • Microsoft Windo ws XP • Mac OS X.
2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 27 2.3.1 Using the Windows XP Dial-in Client Configuring a dial-in connection on a Windows XP platform T o create a new dial-in connection proceed as f o llows: 1 On the Start menu, click Contr ol Panel .
2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 28 7 In the next window , choose how y ou want to connect to the in ternet: Select Connect using a broadband connection that requires a user name and passwor d . Click Next to continue.
2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 29 should be pro vided by y our Ser vice Pro vider . 11 At the end of the configuration the following window a p pears: Click Finish to complete the con figuration. The Connect MyISP window (see below) appears.
2 SpeedTouch™ Internet Connectivity E-SIT-CTC-20030605-0003 v1.0 30 2.3.2 Using the Mac OS X Dial-in Client Configuring a dial-in connection on a Mac OS X platform T o create a dial-in connection pr oceed as follows: 1 On the Apple menu, click System Pref erences .
3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 31 3 SpeedT ouch™ W eb Inter face Introduction The SpeedT ouch™ comes with integrate d local configuration capabilities. The local configuration, via th e SpeedT ouch™ web interface, is based on the H TTP ser ver/w eb browser concept.
3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 32 Result As a result the System Information pag e appears: From no w on, the SpeedT ouch™ acts as a web server , sending HTML pages/forms at your r equ est. Y ou can fill out these p ages/ forms and submit them to the SpeedT ouch™.
3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 33 Advanced topic links The following table lists all advanced topic links: Help T he Help link in the topics menu header allows y ou to browse the SpeedT ouch™ online Help.
3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 34 3.1 Basic T opics Menu Links System Information C lick this li nk to displa y the System Info rmation page .
3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 35 • Click the System tab to view some impo rtant system information of the Speed- T ouch™: The System table lists: • The SpeedT ouch™ product name. • The unique Medium Access Control (M A C) address of y our SpeedT ouch™.
3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 36 System Log Click this li nk to view the System Log page. This page allows you to view the activity on t he SpeedT ouch™ since power on:.
3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 37 3.2 Advanced T opics Menu Links Diagnostics Click this link to displa y the Diagnostics page.
3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 38 Easy Setup T o configure the SpeedT ouch™ using the Easy S etup wizard: 1 Click Advanced > Easy Setup to start the Easy Set up wizard.
3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 39 5 In a final step all configurations ar e applied to the SpeedT ouch™: 6 The SpeedT ouch™ Setup Wizard appears again to announce that the configura- tion has been successful: Click Finish to close the wizar d.
3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 40 IP Addresses C lick this link to displa y the IP Addr esses page. This page allows y ou to view or add/delete specific I P addr ess entries for Speed- T ou ch™'s interfaces: T o add an IP addr ess for one of the SpeedT ouch™ interfaces: 1 Click New .
3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 41 IP Routing Click this link to displa y the IP Routing page. This page allows y ou to view or add/delete static IP routes f or SpeedT ouch™'s IP rou t e r : Routing can b e useful when subnetting y our local netw ork.
3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 42 NAPT C licking this button displa ys the Network Addr ess an d Port T ranslation (NAPT) page . This page allows you to: • View or ad d/delete specific static NAPT entries: T o add static NAPT entries pr oceed as follows: 1 Click New .
3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 43 • Define a default server : By specifying a default ser ver IP addr ess (e .g. 10.0.0.154 as shown above), all incoming connections that don’t match a specifically configur ed static NAPT entr y will be forwarded to the device with this IP address.
3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 44 DHCP C lick this link to displa y the Dynamic Host Configuration Protocol (DHCP) page. This page allows you to: • Click the DHCP Ser ver tab to access the DHCP ser ver page.
3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 45 Under Properties y ou can select: • DHCP ser ver: T o enable the SpeedT ouch™ DHCP server .
3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 46 • Click the DHCP Rela y tab to view the DHCP r elay page. This page has two tabs: • Click the Rela y Config tab to view the curr ent S.
3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 47 DNS C lick this link to displa y the Dynamic Name System (DNS) page. This page allows you to: • View the curr ent SpeedT ouch™ DNS ser ver hostname leases: Via this table you can also ad d static DNS hostname entries.
3 SpeedTouch™ Web Interface E-SIT-CTC-20030605-0003 v1.0 48 • View the cur rent system softwar e versio n, file name and the Sp eedT ouch™ board type: • Check for the latest SpeedT ouch™ software upgrades. System Password C lick this link to displa y the System Passwor d page .
3 SpeedTouch™ Web In terface E-SIT-CTC-20030605-0003 v1.0 49 Language Click this link to vie w the Language page . This page allows you to select the SpeedT ouch™ web page language.
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4 SpeedTouch™ NAPT Manager E-SIT-CTC-20030605-0003 v1.0 51 4 SpeedT ouch™ NAP T Manager Introduction The SpeedT ouch™ NAPT Manager allows you to add static NAPT entries for specific applicat ions.
4 SpeedTouch™ NAPT Manager E-SIT-CTC-20030605-0003 v1.0 52 3 The following window appears: Click Configur e N A T Settings . 4 The NAPT Manager windo w appe ars: Click Next . 5 The Software License Agr eement appears: Y ou must accept before contin uing.
4 SpeedTouch™ NAPT Manager E-SIT-CTC-20030605-0003 v1.0 53 6 NAPT Manager will continue to sear ch for the SpeedT ouch™ on the network. The following window shows the detection pr ogress: 7 The NAPT manager should find your Speed T ouch™ device on the local netw ork.
4 SpeedTouch™ NAPT Manager E-SIT-CTC-20030605-0003 v1.0 54 The configuration procedure Proceed as f ollows to add a static NAPT entry using SpeedT ouch™ NAPT Manager : 1 Once the SpeedT ouch™ Setup wizard ha s detected your SpeedT ouch™ device, you can pr oceed with the configuration procedur e .
4 SpeedTouch™ NAPT Manager E-SIT-CTC-20030605-0003 v1.0 55 4 NAPT Manager adds the NAPT entr y to the list: Click Next to sa ve the ne w entries. 5 NAPT Manager sa ves the new NAPT entries to persistent memory: 6 At the end of the procedur e the following window a ppears: Click Finish to quit NAPT Man ager .
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5 SpeedTouch™ System Software Upgrade E-SIT-CTC-20030605-0003 v1.0 57 5 SpeedT ouch™ System Software Upgrade Introduction The SpeedT ouch™ products continue to e vol ve as extra and new functionalities are made a vailable. This chapter describes how to upgrade the Sp eedT ouch™ system software.
5 SpeedTouch™ System Software Upgrade E-SIT-CTC-20030605-0003 v1.0 58 5.1 The SpeedT ouch™ Upgrade W izard Using the Upgrade Wiz ard The procedur e described in this section are valid only in case you run an MS Windows Operating System or Mac OS X 10.
5 SpeedTouch™ System Software Upgrade E-SIT-CTC-20030605-0003 v1.0 59 2 The W elcome to the SpeedT ouch™ Upgrade Wizard windo w appear s: Click Next to pr oceed. 3 The SpeedT o uch™ Software License Agr eement window appears: Y ou must accept before contin uing.
5 SpeedTouch™ System Software Upgrade E-SIT-CTC-20030605-0003 v1.0 60 5 The Setup wizard should find y our Spee dT ouch™ device on the local network. This is indicated by the f ollowing windo w: In case more than one SpeedT ouch™ device is found, a listing is pro vided from which you can select y our SpeedT ouch™ from.
5 SpeedTouch™ System Software Upgrade E-SIT-CTC-20030605-0003 v1.0 61 8 The following window allows you to ov er view your selection: Click Next to continue.
5 SpeedTouch™ System Software Upgrade E-SIT-CTC-20030605-0003 v1.0 62 5.2 Manual System Software Management via BOOTP Ser ver SpeedT ouch™ system software management The SpeedT ouch™ system software is base d on BOO TP , a standard mechanism used for booting diskless stations.
5 SpeedTouch™ System Software Upgrade E-SIT-CTC-20030605-0003 v1.0 63 5 While holding the Defaults button, power on the SpeedT ouch™ and k eep holding the Defaults button until the Pow er/System , Line Tx and Line Rx LEDs lit green (appr oximately six seconds).
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6 Troubleshooting E-SIT-CTC-20030605-0003 v1.0 65 6 T roubleshooting Introduction This chapter pr ovides information on how to i dentify and corr ect some common problems y ou m a y en counter when using and con figuring the SpeedT ouch™.
6 Troubleshooting E-SIT-CTC-20030605-0003 v1.0 66 6.1 General Configuration problems If you encounter DSL connectivity pr oble ms due to misconfiguration, you might consider a hardwar e reset to factory defau l ts (as described furt her in this chapter).
6 Troubleshooting E-SIT-CTC-20030605-0003 v1.0 67 6.2 SpeedT ouch™ Default Configuration Reset to default configuration Proceed as f ollows to perform a hardwar e reset to factor y defaults: 1 Mak e sure the SpeedT o uch™ is power ed on.
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© 2003 THOMSON. All rights reserved. E-SIT -CTC-20030605-0003 v1.0 TCM35726010 600 SERIES www.speedtouch.com Built for excellence.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Technicolor - Thomson 605S è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Technicolor - Thomson 605S - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Technicolor - Thomson 605S imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Technicolor - Thomson 605S ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Technicolor - Thomson 605S, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Technicolor - Thomson 605S.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Technicolor - Thomson 605S. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Technicolor - Thomson 605S insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.