Manuale d’uso / di manutenzione del prodotto 536(v6) del fabbricante Technicolor - Thomson
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SpeedT ouch™536 (v6) Residential ADSL Gateway User’s Guide Power USB Ethernet DSL Internet.
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SpeedTouch™ 536 (v6) User’s Guide.
Copyright Copyright ©1999-2005 THOMSON. All rights reserved. Distribution and co pying of this do cument, use and communication o f its contents is not permitted witho ut written authorizatio n from THOMSON.
Contents E-DOC-CTC-20051 017-0142 v1.0 i Contents About this User’s Guid e ........................... ................... 1 1 Getting to know your SpeedTouch™ ......................... 3 1.1 SpeedTouch™ LED Behaviour .. .................. .....
Contents E-DOC-CTC-2005 1017-0142 v1.0 ii 4.1 Navig ation .............. .......... ........... ........... .......... ........... .......... ....... 26 4.1.1 Menu .... .............. .............. ................. .............. .............. ....
Contents E-DOC-CTC-20051 017-0142 v1.0 iii 4.6 Home Ne twork . ............ ............. ............. .......... ............. ............. .. 70 4.6.1 Devices.......... ................ .............. .............. ................. .............
Contents E-DOC-CTC-2005 1017-0142 v1.0 iv.
About this User’s Guide 1 E-DOC-CTC-20051 017-0142 v1.0 About this User’s Guide Used symbols The following symbols are us ed in th is User’ s Guide: Terminology Generally , the Spe edT ouch™536 (v6) (i) will be referred to as SpeedT ouch™ in this User’ s Guide.
About this User’s Guide 2 E-DOC-CTC-2005 1017-0142 v1.0.
3 E-DOC-CTC-20051 017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1 Getting to know your SpeedTouch™ Introduction With the SpeedT ouch™536 (v6) (i) Residential ADSL Gateway you can build a secure home or small office network, connecting de vices via Ethernet and/o r USB and surf the Internet at high speed.
4 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.1 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedT ouch™ is equipped with a number of LEDs on its front panel , indicating the state of the device during no rmal operation.
5 E-DOC-CTC-20051 017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.2 Accessing your SpeedTouch™ Access methods Y our SpeedT ouch™ is accessible in one of the following ways: Access Method Can be used to W eb browser Configure your SpeedT ouch™ via HTTP or HTTPS.
6 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.2.1 Access via the Web Interface To access the SpeedTouch™ via the Web interface Proceed as fol lows: 1 Open a Web browser . 2 In the address bar , type your SpeedT ouch™’ s IP ad dress or DNS host name ( h ttp://speedtouch.
7 E-DOC-CTC-20051 017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.2.2 Access via CLI To access the SpeedTouch™ via the Command Line Interface (CLI) Y ou can access the Command Line Inte.
8 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ To start a Telnet session Proceed as fol lows: 1 Open a telnet application.
9 E-DOC-CTC-20051 017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.2.3 Access via FTP To access the SpeedTouch™ via the File Transfer Protocol (FTP) Y ou can access the file system of the Speed T ouch™ via the File T ransfer Protocol (F TP), in order to: Restore or back up configuration files, templates or language packs.
10 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ File system access rights In the different directories you have the following rights: Common FTP commands Depending on the.
11 E-DOC-CTC-20051 017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ FTP file transf er T o allow correct file transfers, set the transfer mode to “binary”: at the ftp prompt, type bin and press ENTER . Example. Quote site command All the CLI commands can be executed from within an F TP sessi on.
12 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.2.4 Remote Assistance To access the SpeedTouch™ remotely Y ou can make your SpeedT o uch accessible from the Internet with regard to remote support. In this w ay , you can allow your help des k to access your SpeedT ouch™ remotely .
13 E-DOC-CTC-20051 017-0142 v1.0 Chapter 2 Local Network Setup 2 Local Network Setup Introduction The SpeedT ouch™ offers you the following local networking soluti ons: Ethernet USB (v1.1) Device settings Once you have connected a device, you can personalise its settings.
14 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 2 Local Network Setup 2.1 Ethernet Local network The Ethernet port on the back pa nel allo w you to connect the SpeedT ouch™ to an existing 10 or 100Base-T Ethernet networ k or one (or more) computer(s) with an installed Ethernet ca rd.
15 E-DOC-CTC-20051 017-0142 v1.0 Chapter 2 Local Network Setup 2.2 USB Supported operating systems USB connectivity on the SpeedT ouch™ is supporte d for the following oper ating systems: Micros.
16 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 2 Local Network Setup To install Windows USB drivers The first time you connect the SpeedT ouch™ to your computer through the USB port, you will be prompted for a USB drive r as soon as you plug the USB cabl e into the computer .
17 E-DOC-CTC-20051 017-0142 v1.0 Chapter 2 Local Network Setup To verify USB connectivity in Windows The SpeedT ouch™ U SB connection is rep res ented as a local network interface. Y ou can easily check this interface by open ing the Network Connec tions wind ow from Windows’ Control P anel.
18 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 2 Local Network Setup.
19 E-DOC-CTC-20051 017-0142 v1.0 Chapter 3 Internet Connectivi ty Dial-In Clients 3 Internet Connectivity Dial-In Clients Introduction If you want to set u p initial Internet connectivi ty using the Ho me Install Wizard on the Setup CD or the embedded Easy Setup, refer to the provided Installation and Setup Guide.
20 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 3 Internet Connectivi ty Dial-In Clients Embedded PPP dial-in clients The SpeedT ouch™’ s embedded PPP dial-in clie nt allows you to establish an In ternet connection for co mputers residing on your local network, using o nly one computer of the network to control the client.
21 E-DOC-CTC-20051 017-0142 v1.0 Chapter 3 Internet Connectivi ty Dial-In Clients 3.1 SpeedTouch™ Web Pages Introduction As the SpeedT ouch™ W eb pages are contro llable from any Operatin g System with an installed W eb browser , the method to establish PPP sessions des cribed later , can be used on any computer system.
22 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 3 Internet Connectivi ty Dial-In Clients Terminating an Internet session Proceed as follow s to close an active PPP connection: 1 Go to the Spe edT ouch™ W eb pages. 2 Click Disconnect at the appropriate broadband connection.
23 E-DOC-CTC-20051 017-0142 v1.0 Chapter 3 Internet Connectivi ty Dial-In Clients 3.2 Internet Gateway Device Control Agent Introduction Windows XP users can easily establish PP P sess ions, thanks to.
24 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 3 Internet Connectivi ty Dial-In Clients Internet connection status As long as the SpeedT ouch™ embedded P PP dial-in client is co nnected, you can view the connection status and some counters by d ouble-clicking the Internet Connecti on icon in the Network Conn ections window .
25 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4 SpeedTouch™ Web Interface Embedded The SpeedT ouch™ comes with embedded Web pages, providing an interface to the software installed on the device. It allows easy setup and management of the SpeedT ouch™ via your Web browser from any PC connected to the SpeedT ouch™.
26 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.1 Navigation Navigation components The SpeedT ouch™ Web interface consists of the following com ponents: Menu Languag.
27 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.1.1 Menu Menu items The menu is located on the left si de of the page and consists of the follo wing menu items: SpeedT ouch : Provides basic information on the SpeedT ouch™.
28 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.1.2 Language Bar Language bar The language b ar is located under the SpeedT o uch™ logo and allows you to change the language o f th e SpeedT ouch™ W eb interface. ! The language ba r will only be show n if more than one lang uage is available.
29 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.1.3 Navigation Bar Navigation bar The navigation bar is located at the top of the page and allows you to: View the current user name. Click this name to change your password or switch to another user .
30 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.1.4 Notification Area Notification area The notification ar ea is located under the Navigation Bar and is used to displ ay: Error messages, in dicated by a red traffic light.
31 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.1.5 Tasks Tasks T o al low a quick configuration of yo ur SpeedT ouch™, some pa ges may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.
32 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.2 Home SpeedTouch™ home page The SpeedT ouch ™ home page gives yo u a sh ort overview of all the configurable aspects of th.
33 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.3 SpeedTouch The SpeedTouch men u The SpeedT ouch menu consists of the following items: Information Configuratio n .
34 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.3.1 Information Information The Informat ion page summarizes i mportant info rmation on your SpeedT ouch™.
35 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard The Easy Setup Wizard helps you to co nfigure your Sp eedT ouch™ Internet connection. Proceed as follow s to configure the SpeedT ouc h™ using the SpeedT ouch™ Easy Setup wizard: 1 In the left menu, cli ck SpeedT ouch .
36 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.3.3 Restart Restarting your SpeedTouch™ Proceed as fol lows: 1 In the left menu, cli ck SpeedT ouch . 2 In the Pick a task list, click Restart .The followi ng message appears: 3 Click Y es, rest art my SpeedT ouch .
37 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.3.4 Configuration Overview The Overview pa ge displays the current conf iguration of your SpeedT ouch™. Detai ls The Details page displays more de tailed information on the current co nfiguration of your SpeedT ouch™.
38 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.3.5 Back up & Restore Introduction The Back up & Restore page allows y ou to: Save your current configuration.
39 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.3.6 Reset to Factory Defaults Introduction The Reset to Factory Defaults page allows yo u to reset the SpeedT ouch™ to return to the initial co nfiguration of your Speed T ouch™.
40 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.3.7 Event Logs Event Logging The Ev ent Logs page summarize s the last event s recorded on yo ur SpeedT ouch™. Recorded Events The Recorded Events table gives yo u an overview of the last event logs that have been recorded since the SpeedT ouch™ was tu rned on.
41 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.4 Broadband Connection The Broadband Connection menu The Broadban d Connection menu consists of following menu items: DSL C.
42 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.4.1 Connectivity Check Introduction On this page, you can perform a connectivit y check on an Interne t service of your SpeedT ouch™. Th e following message appears: Checking your Internet connectivity Proceed as fol lows: 1 In the left menu, cli ck Broadband Connection.
43 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.4.2 DSL Connection Overview Click Overview to view basic informatio n on your DSL connection.
44 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.4.3 Internet Services Internet Services information The Internet Serv ices page displays inform ation on your Internet Connection(s). T o view more detailed information on a specific conn ection, click the Vie w m o re link of the corresponding connection .
45 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.4.4 Internet Service Settings Accessing the Internet Service Settings page Proceed as fol lows: 1 In the Broadband Connection menu, click Interne t Services. 2 Click the Vi ew mo r e link of the Internet se rvice you want to view .
46 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5 Toolbox The Toolbox menu The T oolbox menu consists of th e following menu item s: Remote Assistance Allows you to make your SpeedT ou ch™ accessible fo r remote support.
47 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.1 Remote Assistance Enabling Remote Assistance The Remote Assistance page al lows you to make yo ur SpeedT ouch™ accessible for remote support. Proceed as follows to use remote assistance: 1 If necessary , type a password in the Password box.
48 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.2 Game & Application Sharing Overview The Overview pa ge summarizes the app lications or games installe d on a particular local host on your n etwork, for which the Speed T ouch™ should accept inboun d initiated connections comi ng from the Internet.
49 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface Assign a game or appli cation to a specific network device..
50 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.3 Defined Games & Applications Accessing the Defined Games & Applications page Proceed as follow s to access the Defined Games & Applications page: 1 In the T oolbox menu, click Game & Applicatio n Sharing .
51 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.4 Game or Application Definition Accessing the Game or Application Definition page Proceed as follow s to access the Game or Application Definition page: 1 In the T oolbox menu, click Game & Applicatio n Sharing .
52 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.5 New Game or Application Creating a new game or application Proceed as fol lows: 1 In the T oolbox menu, click Game & Applicatio n Sharing . 2 In the Pick a task list, click Create a new game or appl ication .
53 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.6 Parental Control Parental Control The SpeedT ouch™ allows you to bl ock/allo w particular W eb sites: Based on the W eb site’ s URL. Based on the W eb site’ s content.
54 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface Deny access to a specific Web site Use this feature if: Allow is selected under Action for Un known Sites. Block is selected under Action for Unknown Sites and yo u want to make an exception on an allow rule .
55 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface Redirecting all Web sites Proceed as fol lows: 1 T ype “*” in the We b S it e box. 2 Click Redirect in the Acti on list . 3 T ype the URL of the W eb site you want to redirect to (for example “mycompany .
56 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.7 Web Filtering Activation Accessing this page Proceed as fo llows: 1 In the T oolbox menu, click Parental Control . 2 In the Pick a task list, click Activate Web Fi ltering License .
57 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.8 Content Level Accessing the Content Level page Proceed as fol lows: 1 In the T oolbox menu, click Parental Control . 2 Click Configure . 3 Click the Edit link of the content l evel you want to edit.
58 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.9 New Content Level Accessing the New Content Level page On this page you to create a new content leve l. Proceed as fo llows to access this page: 1 In the T oolbox menu, click Parental Control .
59 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface Content level de finition Only W eb sites that match th e sele cted content level wi ll be allowed. Proceed as follows: 1 If you want to: Allow a category: Select the check box next to the category name.
60 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.10 Firewall About the firewall The firewall allows you to secure traffic from and to the SpeedT ouch™. There are different security levels, depending on the degree of se curity you need.
61 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface Details of a security level T o view the details of the cu rrently active security level: 1 In the T oolbox menu, click Firewall .
62 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 6 Select an Action that should be done on t ra ffic for which the security rules applies: Accept : to allow the traffic to pass Deny : to drop the traffic (without notification) Count : to let the traffic pa ss, but count it (Hits) 7 Click Apply .
63 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.11 Intrusion Detection Intrusion Detection Y our SpeedT ouch™ protects your network agains t malicious intrusions. The Intrusion Detection page shows you the intrusions you are protected against.
64 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.12 Dynamic DNS Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DN S host name (for example john.d yndns.org) to a broadband connection even if it is using a dyn amic IP address.
65 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.13 User Management Overview The Overview page gives you an overview of the currently configured user s and their privileges. Click the name of a user to edit his user account. Configure On the Configure page, you can: Click Add to create a new user account.
66 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface W AN_A dmin This user can perform on ly W AN related configuration s via any access channel from any origin. User This user has access to the GUI (Overview pages, re mote assistance) via HTTP or HTTPS access channel from LAN origi n only .
67 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.14 Edit User Editing a user account Proceed as fol lows: 1 In the T oolbox menu, click User Management . 2 Under Local User Data , click the name of the user you want to edit. The Edit U ser page appears.
68 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.15 Change Default User The Default User page On thi s page you can ch ange the default user . If users browse to the Spe edT ouch™ W eb pages, they will be automatically logged on with this account.
69 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.16 Add User Adding users Proceed as follows: 1 In the T oolbox menu, click User Management . 2 In the Pick a task list, click Add new user . 3 The Add User page appears. 4 Under User definition you can configure: The name of the new user .
70 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.6 Home Network Home Network Menu The Home Network menu cons ists of the fol lowing items: Devices Allows you the view/co nfi gure the devices detected on your local network.
71 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface The Home Network page The Home Network page give s you an overview of your Speed T ouch™ network. Viewing client information If you click on a client you can: View the client’ s network settings.
72 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.6.1 Devices Overview The Overview pa ge gives you an overview of the devices that are currently connected to the SpeedT ouch™ network. Cl ick on a device na me to get more information on a specific device.
73 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.6.2 Device Settings Accessing the device settings page Proceed as fol lows: 1 In the Home Network menu, click Devices . 2 In the Detected Device(s) list, click the name of the device you want to view .
74 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface Configure The Configure page allows you to: Change the devi ce information. Allow a game or service running on th is device to be initiated from the Internet.
75 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.6.3 Assign Public IP Introduction On this page you can assign the pu blic IP address of you r Internet Connection (s) to a specific device on your l ocal network.
76 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.6.4 Interfaces Interfaces overview The Inter faces page gives you an overview of the interfaces used on your SpeedT ouch™. If you want to know more about the network settings of a specif ic interface, click the name of th e interface you want to view .
77 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.6.5 Interface Settings Overview The Overview page gives you an o verview of th e current inter face settings. Configure The Configure page allows you to: Change the IP address se ttings of the SpeedT ouch™.
78 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.6.6 DHCP Pool DHCP Pool page On th e DHCP Pool page, you can create/cha nge a DHCP pool. Accessing the DHCP Pool page Proceed as fol lows: 1 In the Home Network menu, click Interface s .
79 E-DOC-CTC-20051 017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface Components of the DHCP Pool page The following setting s are available for con figuration: Interfac e : The SpeedT ouch™ interface to which the DHCP pool appl ies. Start Address : The start IP address of the DHCP server’ s address pool.
80 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface.
81 E-DOC-CTC-20051 017-0142 v1.0 Chapter 5 Troubleshooting 5 Troubleshooting Introduction This chapter suggest solution s for problems you may enco unter while installing or configuring y ou r SpeedT ouch™. If the suggestions do not reso lve the problem, look at the support pages on http: // www .
82 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 5 Troublesho oting 5.1 General SpeedTouch™ Troubleshooting SpeedTouch™ does not work If none of the LEDs light up, make sure th at: The SpeedT ouch™ is plugged into a power socket outlet. Y ou are using th e correct power supply fo r your SpeedT ouch™ device.
83 E-DOC-CTC-20051 017-0142 v1.0 Chapter 5 Troubleshooting 5.1.1 Ethernet Troubleshooting LAN LED does not light up Make sure that: The LAN cable is securely conn ected to the 10/100Base-T port. Y ou are usi ng the correc t cable type fo r your Ethernet equipmen t, that is UTP CA T5 with RJ-45 connectors.
84 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 5 Troublesho oting 5.2 UPnP™ on Windows XP Systems SpeedTouch™ not detected by UPnP™ or IGD Control Client Check the following: Make sure the UPnP™ and Internet Gateway Device Control Client Networking components are added to your Windows XP system.
85 E-DOC-CTC-20051 017-0142 v1.0 Chapter 5 Troubleshooting Adding IGD Discovery and Control Y our Windows XP system is able to disco ver an d control Intern et Gateway Devices (IGD), like the Sp eedT ouch™ on your local network. Therefore it is recommended to add the IGD Discovery and Cont rol client to your system.
86 E-DOC-CTC-2005 1017-0142 v1.0 Chapter 5 Troublesho oting 5.3 Reset to Factory Defaults Resetting your SpeedTouch™ Y ou might consider a reset to factory defa ults as described below . Y ou can choose between: Software reset Hardware reset A reset to factory default settings dele tes the configuratio n profile settings.
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E-DOC-CTC-200 51017-0142 v1.0 Need more help? Additional help is available online at www .speedtouch.com © THOMSON 2005. All rights reserv ed..
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Technicolor - Thomson 536(v6) è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Technicolor - Thomson 536(v6) - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Technicolor - Thomson 536(v6) imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Technicolor - Thomson 536(v6) ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Technicolor - Thomson 536(v6), ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Technicolor - Thomson 536(v6).
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Technicolor - Thomson 536(v6). Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Technicolor - Thomson 536(v6) insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
