Manuale d’uso / di manutenzione del prodotto T8006e del fabbricante Tally Genicom
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User Guide Color Laser Printer T8006e.
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I Ta b l e o f C o n t e n t s Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Warnings, Cautions, and Notes .
Tally T8006e Color Laser Printer User Guide II Chapter 3 Installing Printer Driv ers and Utilities . . . . . . . . . . . . . 23 Tally Printer Autoplay CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Setting up a Local Printer in Windows .
Table of Contents III Setting Colors and Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Adjusting Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Adjusting Density . . . . . . . . .
Tally T8006e Color Laser Printer User Guide IV Chapter 9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 How to Solve Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Paper Jam Areas . . . . . .
Table of Contents V Utility Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Clear FC. Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Clear BeltCG . . . . . . . . . .
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1 Chapter 1 Introduction About This Manual This manual is intended to provide guidance for the proper installation, operation, and maintenance of your T ally T8006e printer . Please read this manual carefully to ensure proper use of the printer . Keep the CD-R OM in a safe place, where it can be retriev ed readily when needed.
Tally T8006e Color Laser Printers User Guide 2 Numbered steps Instr uctions are presented under main topic headings with easy-to-foll ow , sequential steps . Illustrations Illustrations are displayed alongside n umbered steps . Bold fonts Software commands and k ey commands are printed in bold type fonts .
Chapter 1 Introdu ction 3 Printer Components Control P anel keys and indicator lights allow you to control and monitor printer operations. To p C o v e r provides access to internal supplies such as the oil bottle, and functions as the paper exit tray .
Tally T8006e Color Laser Printers User Guide 4 Fusing Unit thermally bonds the toner to the media. Fuser Cleaning R oller removes any dust from the fusing unit and the fixing roller .
5 Chapter 2 Setting Up Y our P rinter System R equirements F or optim um printer perfor mance and productivity , install the T ally printer driv er softw are in a compu ter operating system that meets the following specifications .
Tally T8006e Color Laser Printers User Guide 6 Printer Location T ally color printers require the foll owing en vironment specifications for optimal operation. Space Put the printer on a stable surface with good vent ilation. Ensure printer is level for optim um perfor mance .
Chapter 2 Setting Up Your Printer 7 T emperature Make sure the temperature in the prin ter location stays constant. K eep the printer aw ay from direct sunlight.
Tally T8006e Color Laser Printers User Guide 8 Unpacking the Printer The printer is heavy . T w o or more persons must use the four grip locations on the underside of the printer to mov e it. The printer is packag ed with a lift-off bo x top and bottom tray carton.
Chapter 2 Setting Up Your Printer 9 R epacking the Printer for Shipment Before the printer can be repacked for shipment, the supplies in the printer must be remo v ed and the inside of the printer must be cleaned. After the fuser oil bottle is remov e d, the residual fuser oil that remains within the printer , m ust be remov ed.
Tally T8006e Color Laser Printers User Guide 10 Installing the Starter Kit Y our printer comes with a Star ter Kit that contains: • T oner car tridges (4) • Oil bottle • Oil dropper • Fuser cl.
Chapter 2 Setting Up Your Printer 11 Installing the P aper T ray Installing T o ner Cartridges Each toner cartridge is labeled with the capital letter of the toner color . Insert the toner car tridg es in the a ppropriate slots in the printer from the bottom to the top as follows: C (Cyan), M (Magenta), Y (Y ellow), and K (Black).
Tally T8006e Color Laser Printers User Guide 12 3. R ock the toner cartridge three or four times in the direction of the ar rows on the cartridg e to lev el out the toner inside. 4. P eel the tape off the cartridg e and remov e the protectiv e co v er from the cartridge.
Chapter 2 Setting Up Your Printer 13 Installing the Oil Bottle and Fuser Cleaning R oller The oil is used for fixing the toner on the paper . The fuser cleaning roller remov es any accum ulated dust from the fusing unit. Caution! Always k eep the printer horizo ntal to pre vent spillage of r esidual oil and toner .
Tally T8006e Color Laser Printers User Guide 14 Setting the Fuser Cleaning R oller Counter to Zero Printer software trac ks fuser clea ner roller usage. After the counter reaches a pre-set n umber , the printer displa ys a message to indicate that maintenance is necessar y .
Chapter 2 Setting Up Your Printer 15 Installing the Optical Photoconductor (OPC) Belt Cartridge Caution! Do not touch or wipe of f any powder that is on the OPC belt, or expose the OPC belt to light. 1. Open the top and front cov ers . 2. Lift the g reen OPC belt cartridg e lock lev ers up until they unloc k, with the channels upright.
Tally T8006e Color Laser Printers User Guide 16 Note: After re placi ng the OPC belt cartri dge , r eset the OPC belt counter to zer o . 6. Press the g reen OPC belt car- tridge lock levers to the closed position. 7. Close the top and front cov ers carefully until they lock shut.
Chapter 2 Setting Up Your Printer 17 Setting the OPC Belt Counter to Zero Printer software trac ks OPC belt usa ge. After the counter reac hes a pre- set number , the printer displays a messa ge to indicate that maintenance is necessar y . After the first installation, and after ev er y replacement of the OPC belt, set the counter to zero .
Tally T8006e Color Laser Printers User Guide 18 Installing the P ower C ord Wa r n i n g ! Use properl y grounded wall soc k ets . Do not use converter plugs . Starting the Printer After you install the Starter Kit and plug in the printer , load paper into the paper tray , turn on the printer, and print a test page.
Chapter 2 Setting Up Your Printer 19 Tu r n i n g O n t h e P r i n t e r 2. Place about 100 sheets of A4 or standard letter-size (8-1/2” x 11”) paper into the paper tray . 3. Slide the paper tray bac k into the printer carefully until it locks . 1.
Tally T8006e Color Laser Printers User Guide 20 Printing a T est P age T o print a test pag e , use A4 or stan dard letter -size (8 -1/2” x 11”) paper . T ray 1: A4 Ready 1. Check that the control panel displays “R eady .” T ray 1: A4 Not Ready 2.
Chapter 2 Setting Up Your Printer 21 Here is a typical printed test page for the T ally T8006e color printers: If the test page doesn’ t print properly , check for er ror indications on the control panel display. See “Cha pter 9 T roubleshooting” on page 89.
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23 Chapter 3 Installing P rinter Drivers and Utilities T ally Printer Autoplay CD The T ally T8006e CD included with your prin ter has an autoplay feature that will automatically start the installation process of the dri v ers and utilities for your printer .
Tally T8006e Color Laser Printers User Guide 24 Setting up a Network Printer in W indows Configuring W indows to Print Using TCP/IP The T ally auto-install CD-R OM automa tically installs the dri v ers and utilities your compu ter needs to print using TCP/IP .
Chapter 3 Installing Printer Drivers and Utilities 25 Assigning the Printer an IP Address, Subnet Mask and Gateway Address T o print using the TCP/IP protocol, you must assign the printer an IP address , subnet mask and a gateway . If yo u are uncer tain about what setting you should use , consult your netw ork administrator .
Tally T8006e Color Laser Printers User Guide 26 SubNet Mask The SubNet Mask submenu allows you to set the subnet mask v alue for the printer . When the v alue is set to 0.0.0.0, the printer subnet mask will be defined according to th e address class of the IP address for the printer .
Chapter 3 Installing Printer Drivers and Utilities 27 Once the IP address , subnet mask an d gatewa y address are set , y ou can complete the installation of the printer using TCP/IP by configuring the TCP/IP printer por t for y our operating system.
Tally T8006e Color Laser Printers User Guide 28 IP Setting The IP setting submenu sets how to set the IP address for the printer . When the value is set to A UTO , the printer obtains the IP address from DHCP ser ver or sets it self b y A uto IP function.
Chapter 3 Installing Printer Drivers and Utilities 29 Configuring the LPR TCP/IP Printer P ort in W indows 95/98/ME By default, your printe r is installed on LPT1 — the ph ysical printer port of your computer .
Tally T8006e Color Laser Printers User Guide 30 Configuring the RAW (TCP/IP) Printer Port in Windows 95/98/ME By default, your printer is installe d on LPT1 --- the physical printer port of your computer .
Chapter 3 Installing Printer Drivers and Utilities 31 Configuring the TC P/IP Printer P ort in W indows 2000/XP By default, your printe r is installed on LPT1 — the ph ysical printer port of your computer .
Tally T8006e Color Laser Printers User Guide 32 Configuring Windows to Pr int on a NetW are Network T o configure Windows to print on No v ell NetW are netw orks , in stall the printer driv ers on the netw ork clients . F or more infor mation about using the W eb P ages to configure network settings , see “ Appendix E Netw ork Manag ement”.
Chapter 3 Installing Printer Drivers and Utilities 33 Setting Up a Network Printer on Macintosh Operating System R equirements F or optim um printer perfor mance, use the Macintosh printer dri v er in the following system and netw ork environment: • Mac OS 8.
Tally T8006e Color Laser Printers User Guide 34 Uninstalling MacIntosh Printer Drivers 1. Insert the CD into your CD-R OM driv e . 2. Double click the T ally T8006e CD- R OM . 3. Double click the folder of the language you w ant to use . 4. In the driv er folder for y our printer model, double-click Installer .
35 Chapter 4 Operating Y our P rinter T urning the Printer On 1. Press the main powe r switch. The pr inter will perfor m a series of diag- nostic tests and then begin the war m-up cycle . This process may tak e up to 4 minutes . 2. Once the printer has completed the war m-up cycle , make sure the printer display reads “R eady .
Tally T8006e Color Laser Printers User Guide 36 Tr a y 1 Tr a y s 2 Note: Some types of paper may result in fr equent paper jams or poor printing quality . W hen deter mining the paper to use, cons ult the tab le above for capacities. Media T ype Media Specifications Capacity Media Size Plain P aper Laser Printer Stock P aper w eight: 16 - 24 lb .
Chapter 4 Operating Your Printer 37 Loading Media When loading paper or transparencies into your printer, do not load too muc h and make sure that the media is all the same size . Loading bey ond the specified capacity will cause pape r jams . When using transparencies ensure that this is the only media in the tray .
Tally T8006e Color Laser Printers User Guide 38 4. Put the paper tray into the printer . 5. Confir m that the display sho ws the cor rect paper size . If --- appears on the display as the paper size , reinstall the paper , making sure the paper fits securely in the tray .
Chapter 4 Operating Your Printer 39 Control P anel The control panel is made up of the display , four indicator lamps , and seven control k eys that allow y ou to control and monitor printer operations . Display The display provides messages indicating the state of the printer .
Tally T8006e Color Laser Printers User Guide 40 Control Keys The T8006e control panel has seven control k eys that allow y ou to control the printer functions .
Chapter 4 Operating Your Printer 41 CLEAR Use CLEAR to clear the printer memor y once a job has been star ted. 1. Press ONLINE to stop printing . 2. Cancel the print job on the sending computer .
Tally T8006e Color Laser Printers User Guide 42 . More infor mation about Control P anel menu functions and displa y messages is contained in the append ixes . See “ Appendix C Control P anel Menu Functions” on page 115, and “ Appendix D Control Panel Messages” on pag e 147.
43 Chapter 5 Changing P rint Defaults A printer driv er is softw are your computer uses to translate y our documents into a for mat the printer can understand. By configuring the printer driv er settings , you can change how your computer sends documents to the printer .
Tally T8006e Color Laser Printer User Guide 44 Changing Default Print Driver Properties Windows 95/98/ME 1. From the Windo ws taskbar , clic k the Star t button. 2. Go to Settings . 3. Click on Printers to open the Printers folder . 4. In the Printers folder , right click the T ally T8006e Printer icon.
Chapter 5 Changing Print Defaults 45 Wi n d o w s N T 4 . 0 1. From the Windo ws taskbar , clic k the Star t button. 2. Go to Settings . 3. Click on Printers to open the Printers folder . 4. In the Printers folder , right click the T ally T8006e Printer icon.
Tally T8006e Color Laser Printer User Guide 46 Windows 2000 1. From the Windo ws taskbar , clic k the Star t button. 2. Go to Settings . 3. Click on Printers to open the Printers folder . 4. In the Printers folder , right click the T ally T8006e Printer icon.
Chapter 5 Changing Print Defaults 47 Wi n d o w s X P 1. From the Windo ws taskbar , clic k the Star t button. 2. Click on Control P anel . 3. Click on Printers and Fa xes to open the Printers folder . 4. In the Printers folder , right click the T ally T8006e Printer icon.
Tally T8006e Color Laser Printer User Guide 48 Selecting P age Settings The T ally Print Driv er P age setup tab allo ws you to select optional paper sources and media types . Here y ou can begin to c hange settings to make the page look the way you w ant it to look.
Chapter 5 Changing Print Defaults 49 Duplex Printing Use Duplex Printing to print on both sides of the cur rently selected media. T o use the Duplex Printing mode, select the Duplex Printing chec k box. Duplex Printing is not av ailable for Commercial#10, International DL, or custom paper size s .
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Chapter 5 Changing Print Defaults 51 Setting Colors and Print Quality The Color/Print quality tab allows y ou to make customized color and mode choices for documents , photog raphs, and graphics . The default setting is document, which provides the best se ttings for printing text or mixed text and graphics .
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Chapter 5 Changing Print Defaults 53 Adjusting Colors Use the Color Adjustment button to adjust the hue, color , and density of the printer output. Color Adjustment will only w ork when Custom Setting is selected under Color Mode settings . F ollo wing is a summar y of the av ailable adjustments to customize the color output of your printer .
Tally T8006e Color Laser Printer User Guide 54 Adjusting Density From the Density Adjustment tab , select the Adjust Density check b ox to adjust the print density for each color . Use the scroll box for eac h color—Black, Cyan, Magenta, and Y e llo w—to decrease or increase 21 density levels from light, -10, to dark, +10.
Chapter 5 Changing Print Defaults 55 R egistering Custom Edits Use the Edit option to register custom color settings and sav e them for later use. The registration name can include up to ten characters , and you can register up to ten configurations .
Tally T8006e Color Laser Printer User Guide 56 Customizing W atermarks Custom color water marks can identify special types of documents , suc h as “Confidential. ” The W ater mark settings allow you to position your water marks on y our printed page, and to specify , register, or delete water marks .
Chapter 5 Changing Print Defaults 57 Setting Options The Options tab allows y ou to further customize your print job . F or example, y ou can choose to mak e the printer feed a sheet of paper between eac h print job , or display some infor mation while a job is printing .
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Chapter 5 Changing Print Defaults 59 Setting Device Settings The Device setting tab allows you to further set your printer information. Before yo u can use the optional de vices, you must tell the drivers that optional devi ces are installed. The in formation on a printer was acquired and it made it possibl e to be automatic and to set up.
Tally T8006e Color Laser Printer User Guide 60 Setting Printing Conditions The About tab provides information a bout the Tally Color Printer Driver, and also gives you an oppor tunity to replace all of your customized settings with the original Tally de fault print settings.
61 Chapter 6 Maintaining Y our P rinter When supplies such as toner cartridg es and fuser oil need replacement, and when printer par ts need replacem ent after high-volume printing, the control panel displays messages .
Tally T8006e Color Laser Printers User Guide 62 1. Unlock the lev er . 2. Open the front cov er . Caution! Do not install the toner cartridges upside-down or in r e verse order. T o avoid toner spillage, k eep the toner cart ridge horiz ontal with the labels facing upw ard.
Chapter 6 Maintaining Your Printer 63 R eplacing the Oil Bottle R eplace the oil bottle after 12,000 pag es hav e printed (at a 5% toner cov erage rate on letter-size paper).
Tally T8006e Color Laser Printers User Guide 64 4. Lift the used oil bottle out of the printer . 5. Discard the used oil bottle as indicated in “Disposing of Supplies” on page 71. Note: T o a void drips , hold a sheet of paper un der the used oil bottle w hile you lift it out of the printer.
Chapter 6 Maintaining Your Printer 65 R eplacing the W aste T o ner P ack R eplace the waste toner pac k in the T8006e after 12,000 pages (3000 color pages) of printing (at a 5% toner coverage rate on letter-size paper).
Tally T8006e Color Laser Printers User Guide 66 R eplacing the Fuser Cleaning R oller R eplace the fuser cleaning roller at least once ev er y 12 months , or when the control panel display indicates th at replacement is necessar y .
Chapter 6 Maintaining Your Printer 67 2. Pull and unlock the lev er . 3. Open the top co v er fully . 4. T ur n the tw o green lock levers to unlock the used fuser cleaning roller . 5. Lift the fuser cleaning roller out of the printer . 6. Discard the used fuser cleaning roller as indicated in “Disposing of Supplies” on page 71.
Tally T8006e Color Laser Printers User Guide 68 R eplacing the Ozone Filter R eplace the ozone filter whenever you replace the fuser cleaning roller, at least once every 12 months . 1. T ur n the pow er switch off . 2. At the rear of the printer , slide the ozone-filter case out.
Chapter 6 Maintaining Your Printer 69 R eplacing the Optical Photoconductor (OPC) Belt Cartridge R eplace the OPC belt cartridg e at least once ev ery 12 months, or when the control panel display indicates th at replacement is necessar y .
Tally T8006e Color Laser Printers User Guide 70 5. Pull the used OPC belt car tridge upward and out o f the printer carefully to av oid spilling toner .
Chapter 6 Maintaining Your Printer 71 Disposing of Supplies Discard supplies as general nonf lammab le articles (waste plastics and metal). F ollo w a method for disposing of and sorting such ar ticles if the method is specified by m unicipal byla ws .
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73 Chapter 7 Cleaning the P rinter Cleaning the R egistration R oller Use dr y soft cotton cloth to clean the reg istration roller foll owing the procedure below . Caution! Do not use alcohol or water to clean the registration r oller. 1. T urn off and unplug the printer .
Tally T8006e Color Laser Printers User Guide 74 Cleaning the T ransfer R oller Use dr y soft cotton cloth to clean the transfer roller following the procedure below .
Chapter 7 Cleaning the Printer 75 Cleaning the P aper Discharger Use dr y soft cotton cloth and a cotton sw ab to clean the transfer roller follo wing the procedure b elow . 1. T ur n off and unplug the printer . 2. Open the back co ver of the printer .
Tally T8006e Color Laser Printers User Guide 76 Cleaning the OPC Belt Cartridge Clean the OPC belt car tridge following the procedure belo w . Caution! Do not expose the OPC belt cartridg e to light, an d do not touch the surface of the OPC belt. 1. T ur n off and unplug the printer .
Chapter 7 Cleaning the Printer 77 5. Pull the OPC belt car tridge out of the printer . 6. Put the OPC belt car tridge on a sheet of clean paper with the photosensitiv e belt facing upward. 7. Put several sheets of clean paper o v er the OPC belt car tridge to protect the photosensitiv e belt from light.
Tally T8006e Color Laser Printers User Guide 78 11. Push the g reen OPC belt car tridge lock leve rs down until they lock. 12. Close the top and front cov ers and plug in the printer pow er cord.
Chapter 7 Cleaning the Printer 79 Cleaning the Optical Unit Glass Use dr y soft cotton cloth to clean th e optical unit glass following the procedure below . Caution! Do not expose the OPC belt cartrid g e to light, and do not touch the surface of the OPC belt.
Tally T8006e Color Laser Printers User Guide 80 Cleaning the Inside of the Printer Use a toner vacuum and a soft cotton cloth to clean the inside of the printer following the procedure belo w . Caution! Before cleaning the inside of t he printer, put a sheet of paper ar ound the transfer drum so the toner vacuum does not touch the drum.
Chapter 7 Cleaning the Printer 81 6. Use a toner vacuum to clean any dust or toner that is loose in the bottom of the printer . 7. Use a dr y cloth to gently wipe the inside of the printer . 8. R einstall the OPC belt cart ridge. 9. R emov e the dr um cleaner roller cov er .
Tally T8006e Color Laser Printers User Guide 82 18. R einstall the w aste toner pack. 19. Close the front co ve r and plug in the printer pow er cord..
83 Chapter 8 Options and Accessories Options and accessories for your pr inter incl ude memor y modules , a duplex printing unit, and a paper f eeder .
Tally T8006e Color Laser Printers User Guide 84 Installing Memory Modules Caution! The memor y module is sensiti ve to static dischar ge. Before r emoving the memor y module fr om its pr otecti ve bag , touch a grounded metal object to dischar ge any static electricit y that could be stor ed in your body .
Chapter 8 Options and Accessories 85 8. Slide the controller board back into the printer and reinstall the screws . 9. Connect the powe r cord and the interface cable to the printer . TEST00 DRAM R W $$M 10. T ur n on the printer and ensure that during the self-test cycle, the dis- play sho ws the new memor y in the DRAM tests .
Tally T8006e Color Laser Printers User Guide 86 Installing the Duple x Printing Unit F or details on ho w to install the opt ional Duplex Unit, see the operation manual supplied with the Duplex Unit. F or details on ho w to install the opt ional paper feeder , see the operation manual supplied with the paper feeder .
Chapter 8 Options and Accessories 87 Utility Menu T ray 2 Margin 10. Press the ENTER k ey again to confir m the settings . 11. R estart the printer. 12.
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89 Chapter 9 T roubleshooting How to Solve Printing Problems T o cor rect a printer problem, use th e troubleshooting tables in this chapter as follo ws: P ossible causes are listed from top to bottom from the most to least lik ely . Some cor rections are summarized.
Tally T8006e Color Laser Printers User Guide 90 Clearing Jam 1 The illustration below shows the J am 1 area within the printer. J ams usually occur in this area because pa per is jammed between the paper tra y and the transfer dr um.
Chapter 9 Troubleshooting 91 T roubleshooting Jam 1 If jams occur often in the J am 1 ar ea, proceed to the follo wing problem- and-cor rection procedures .
Tally T8006e Color Laser Printers User Guide 92 . Jam 1 P ossible Cause Correction P aper from the paper tray jams between the paper tray and the transfer drum. T oo many sheets of paper are in the paper tray . Put the proper number of sheets of paper in the tray .
Chapter 9 Troubleshooting 93 Clearing Jam 2 The illustration below shows the J am 2 area within the printer. J ams usually occur in this area because the paper jams near the transfer drum.
Tally T8006e Color Laser Printers User Guide 94 T roubleshooting Jam 2 If jams occur often in the J am 2 ar ea, proceed to the follo wing problem- and-cor rection procedures . Caution! Do not disassemble the printer for further troubleshooting and/ or r epair.
Chapter 9 Troubleshooting 95 Clearing Jams 3 and 4 The illustration below shows the J am 3 and 4 a reas within the printer . J ams usually occur in this area because the paper jams between the fuser unit and the paper exit.
Tally T8006e Color Laser Printers User Guide 96 4. Re mov e the fuser cleaning roller b y tur ning the small green handles between the fuser cleaning roller and the oil bottle and pulling the fuser cleaning roller out by the green handle at its center .
Chapter 9 Troubleshooting 97 T roubleshooting Jams 3 and 4 If jams occur often in the J am 3 an d 4 areas , proceed to the following problem-and-cor rection procedures . Caution! Do not disassemble the printer fo r further tr oub leshooting and/ or r epair.
Tally T8006e Color Laser Printers User Guide 98 P oor Print Quality P oor prin t quality may be due to v arious causes . Proceed to the follo wing problem-and-cor rection procedures . Caution! Do not disassemble the printer for further troubleshooting and/ or r epair.
Chapter 9 Troubleshooting 99 Characters , lines , and g raphics are too dark, and/ or hav e blac k striping . Images and backg rounds are dirty with toner. Characters and g raphics are dull. The Density Adjustment is set too dark. R eset the Density Adjustment to a lighter setting (page 54).
Tally T8006e Color Laser Printers User Guide 100 (continued) Characters , lines , or g raph- ics do not completely print out. Characters , lines , or g raph- ics are incor rectly oriented. The linefeed is incor rect or out of phase . The print data is printed without being spooled.
Chapter 9 Troubleshooting 101 Slow or No Printing Slow or no printing ma y be due to v arious causes . Proceed to the following problem-and-correction procedures . Caution! Do not disassemble the printer fo r further tr oub leshooting and/ or r epair.
Tally T8006e Color Laser Printers User Guide 102 The printer does not print. Print process has stopped and/or has stopped responding . Inter mittent printing . Symbols are printed. (Continued on next page.) The printer is offline (the ONLINE lamp is off).
Chapter 9 Troubleshooting 103 (continued) The printer does not print. Print process has stopped and/or has stopped responding . Inter mittent printing . Symbols are printed. The LAN Netw ork interface cable is disconnected or is damaged. Make sure the LAN Netw ork interface cable is not damag ed and properly connected.
Tally T8006e Color Laser Printers User Guide 104 Macintosh Chooser Problems If your T ally T8006e printer does not show in the Connected T o: window when you clic k the T ally T8006e prin ter icon in the Choose r, c hec k for the following items .
Chapter 9 Troubleshooting 105 Network Problems Netw ork problems may be caused b y v arious problems and situations . Proceed to the following probl em-and-correction procedures . Caution! Do not disassemble the printer fo r further tr oub leshooting and/ or r epair.
Tally T8006e Color Laser Printers User Guide 106 P erfor mance If you feel that monoc hrome printing speed is too slow , you can speed up the printing by sett ing the printer driv er to mono- chro me.
Chapter 9 Troubleshooting 107 Printer Driver R estrictions Printing may be unsuccessful in th e following applications using the indicated printer driv er . Application Printer Driver Possi ble Er rors or R estrictions W ord2000 Colored dashed lines may appear in blac k solid lines .
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109 Appendix A P rinter Specifications PERFORMANCE Print T echnolog y: Electr o-photographic semiconductor laser Print Speed (Letter): Monochrome 24 PPM Black + 1 Color 12 PPM Black + 2 Colors 8 PPM 4.
Tally T8006e Color Laser Printers User Guide 110 Interface: 10BaseT/100 Base TX Ether net; IEEE 1284 Bi-directional parallel Netw ork Management: Discov er W eb pag e - W eb Bro wser based management;.
Appendix A Printer Specifications 111 RELIABILITY J am Rate: 1/2,000 pages MTBF: 5,000 Hours MTTR: 30 Minutes or Less WA RR AN TY Standard W ar ranty One Y ear Extended W ar ranty 2 & 3 Y ears Ons.
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113 Appendix B P eriodic R eplacement Pa r t s Some of the component par ts of the printer naturally deteriorate o v er time. P eriodic re placement of these parts will ensure the highest quality output from your printer . The following table giv es sug gested inter vals for replacing these parts .
Tally T8006e Color Laser Printers User Guide 114 T ransfer Roller About 120,000 pages are printed Printer Drum Cleaner About 120,000 pag es are printed Printer Tr a n s f e r D r u m About 300,000 pag.
115 Appendix C Control P anel Menu Functions.
Tally T8006e Color Laser Printer User Guide 116 Menu T ree A key operation follo ws the following chart. Panel Menu Utility Menu Network Menu RESET MENU (under 2 seconds) (over 2 seconds) ONLINE ONLIN.
Appendix C Control Panel Menu Functions 117 P anel Menu T ree A key operation follo ws the following chart. Utility Menu Clear FC.Roll Not Execute Execute Not Execute Execute Not Execute Execute -35 ~.
Tally T8006e Color Laser Printer User Guide 118 Utility Menu and Network Menu T ree A key operation follo ws the following chart. Utility Menu Clear FC.Roll Not Execute Execute Not Execute Execute Not Execute Execute -35 ~ +35 -35 ~ +35 Clear BeltCG Clear Print Info T ray2 Margin Duplex Margin Network Menu IP Addr 0.
Appendix C Control Panel Menu Functions 119 Menu Navigation Keys The menus on the control panel allow y ou to test and c hange the configuration of the printer . Menu Display Format Menu options are sho wn in the bottom ro w of the displa y . F ollo wing is an example of navigation through the me nu to the Timeout settings .
Tally T8006e Color Laser Printer User Guide 120 Te s t M e n u The T est Menu allows y ou to print the test pattern, cur rent men u settings , and printer infor mation. Te s t P r i n t T estPrint is a built-in feature that al lows y ou to ch eck printer operations .
Appendix C Control Panel Menu Functions 121 ConfigPage ConfigP age is a built-in feature of the T8006e which prints out the current menu settings and printer infor mation. T o print a ConfigP age: Note: The menu disappears w hen the prin ter goes into th e online mode.
Tally T8006e Color Laser Printer User Guide 122 NetConfigPage NetConfigP age is a built-in feature of the T8006e which prints out the cur rent netw ork settings . T o print a NetConfigPage: Note: The menu disappears w hen the pr inter goes into the online mode.
Appendix C Control Panel Menu Functions 123 StatusPage StatusP age is a built-in feature of th e T8006e whic h prints o ut the current printer infor mation. T o print a StatusP age: Note: The menu disappears w hen the prin ter goes into th e online mode.
Tally T8006e Color Laser Printer User Guide 124 Te s t M o d e T estMode allows y ou to select the page size and media types for printing the T estPrint, ConfigP age, NetConfig and StatusP age. T e st mode settings include PLAIN (plain paper), TRANS (transparencies), THICK (thick or label paper) and DUPLEX (plain paper).
Appendix C Control Panel Menu Functions 125 Config Menu The Config Menu allows y ou to configure the Timeout, SleepTime, P or t Priority and Display functions . Timeout The Timeout function allows you to c hoose how long the pr inter will w ait after a break in data reception before it mo v es on to the next job .
Tally T8006e Color Laser Printer User Guide 126 SleepMode SleepMode allows y ou to select the printer uses less po we r . W hen SleepMode is ON , according to settings of a SleepTime, printer shifts to pow er sa ving . The following example shows ho w to change the SleepMode setting from ON to OFF .
Appendix C Control Panel Menu Functions 127 SleepTime SleepTime allows you to set the amount of time the printer will w ait before it enters sleep mo de (from 5 to 240 minute s). When in slee p mode, the printer uses less pow er (the default SleepTime setting is 30 minutes).
Tally T8006e Color Laser Printer User Guide 128 Po rt P ort allows you to c hoose whether the printer will use the parallel interface, the netw ork interface , or both.
Appendix C Control Panel Menu Functions 129 Priority Priority allows y ou to select which port has a g reater priority for processing print jobs . Pr iority settings include A UTO , which automaticall.
Tally T8006e Color Laser Printer User Guide 130 Display Display allows y ou to select the desi red language used on the display . Y ou can select English, Ger many , France , Spain or Italy . The following example shows ho w to ch ange the display from ENGLISH to FRANCE.
Appendix C Control Panel Menu Functions 131 T ray1: A4 ConfigMenu 4. Using the and k eys , select Con- figMenu. T ray1: A4 Timeout 5. Press the ENTER key to enter Con- figMenu. T ray1: A4 Display 6. Using the and k eys , select Dis- play .
Tally T8006e Color Laser Printer User Guide 132 Pa r a l le l M e n u The Parallel Men u allo ws you to c hoose settings for the printer parallel interface, using the ComMode and Timing submen us . ComMode ComMode allows y ou to select the operating mode for the parallel interface.
Appendix C Control Panel Menu Functions 133 Timing Timing allows y ou to select the timing sequence of the Ac k and Busy signals for the parallel interface . The Timing settings include A-B , A-B-A, and B-A. The following example shows ho w to c hange the timing of the parallel interface from A-B to A-B-A.
Tally T8006e Color Laser Printer User Guide 134 T ray1: A4 Tim in g = A- B- A 8. Using the and keys , select the desired setting . T ray1: A4 Tim in g = A- B- A* 9. Press the ENTER k ey to enter the setting into memor y . 10. Press the ONLINE key to return to the online mode.
Appendix C Control Panel Menu Functions 135 Utility Menu The Utility Menu allows you to Fuser Cl eaning R oll Counter to Zero , Belt Car tridge Counter to Zero , Clear Printer Infor mation, T ra y2 Margin setting and Duplex Margin setting . Clear FC. R oll The life counter of the clearing roller is cleared.
Tally T8006e Color Laser Printer User Guide 136 Clear BeltCG The life counter of the belt car tridge is clea red. Then both the warning and operator call are canceled. This functi on is used tog ether with the belt car tridge. T ray1: A4 Ready 1. Check that “R eady” appears on the display and the D A T A ligh t is off.
Appendix C Control Panel Menu Functions 137 Clear Print Info Printer log infor mation (printing number of sheets) is cleared. T ray1: A4 Ready 1. Check that “R eady” appears on the display and the D A T A ligh t is off. T ray1: A4 Not Ready 2. Press the ONLINE key to enter the off line mode .
Tally T8006e Color Laser Printer User Guide 138 Tr a y 2 M a r g i n A printing star t position in the horizont al direction to load paper from the cassette 2 is adjusted. There are 5 step of –35, -30, … , 0, … , +35 in the adjustment v alue .(The unit of the adjustment value is 1/10mm.
Appendix C Control Panel Menu Functions 139 Duple x Margin A printing star t position in the horizont al direction to load paper from the duplex print unit is adjusted. There are 5 ste p of –35, -30, …, 0, …, +35 in the adjustment value .(The unit of the adjustment v alue is 1/10mm.
Tally T8006e Color Laser Printer User Guide 140 Network Menu The Network Menu allo ws the netw ork administrator to configure netw ork settings for the pri nter . Before star ting the Netw ork Men u, disconnect the netw ork cable . IP Address The example below shows ho w to set th e IP address to 192.
Appendix C Control Panel Menu Functions 141 Subnet Address The example below shows how to set the subnet address to 255.255.255.0. T o return to the previous step , press the key . IP Addr 192. 168. (031) 9. Press the ENTER key . Th en u si ng the and keys , change the number in parentheses to 031.
Tally T8006e Color Laser Printer User Guide 142 SubNet Mask (000) 7. Press the ENTER key to enter the SubNet Mask submenu. SubNet Mask (255) 8. Using the and ke ys, ch an g e the number in parentheses to 255. SubNet Mask 255. (255) 9. Press the ENTER key .
Appendix C Control Panel Menu Functions 143 Gateway Address The example below shows how to set the gateway address to 192.168.31.1. T o retur n to the previous step , press the key : T ray1:A4 Ready 1. Check that “R eady” appears on the display and the D A T A light is off .
Tally T8006e Color Laser Printer User Guide 144 IP Setting The example below sho ws ho w to set the IP setting to A uto . T o retur n to the previous step , press the ke y: GateW ay Addr 192. 168. (031) 10. Press the ENTER key . The n, using the and key s , cha ng e the number in parentheses to 031.
Appendix C Control Panel Menu Functions 145 IP Setting MANUAL 6. Using the and k eys , select the desired setting . IP Setting MANUAL * 7. Press the ENTER k ey to enter the IP Setting submenu. IP Setting AUT O 8. Using the and key s , ch ang e the number in parentheses to AU T O .
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147 Appendix D Control P anel Messages Messages The following messages may appear on the control panel display . Cancel Job* Canceling job Change T ray # $$$$ (media): Info User has sent a job th at requires a certain # = T ray No .
Tally T8006e Color Laser Printer User Guide 148 Close Back Cover The back cov er is not fully closed. Close Duplex Unit Cov er of Duplex unit is opened. Close Front Cover The front cover is not fully closed. Close PFU Cover The paper feeder unit cove r is not fully closed.
Appendix D Contro l Panel Messages 149 Jam# Info1, info2 A paper jam has occur red in the indi- cated place. # : 1, 2, 3, 4, -A, -B , -C , -D , -E, -F Info1,Info2 : Upper , R ear , Duplex Not Ready The printer is not ready to receive print data. Open Front Cover It happens er ror to need opening and closing Front Co v er .
Tally T8006e Color Laser Printer User Guide 150 Replace WT . Pack The waste toner pack requires replace- ment or is not properly installed. Replace Fuser Contact a qualified T ally ser v ice repre- sentativ e . Replace Parts X 1 X 2 X 3 Contact a qualified T ally ser vice re pre- sentativ e .
Appendix D Contro l Panel Messages 151 Set T ray # P aper T ray 1, 2 is not securely attac hed to the printer (#: 1, 2). Sleep Mode The printer is operating in energ y-saving mode until a new print job is receiv ed. SVC ### ERROR A printer er ror has been detected.
Tally T8006e Color Laser Printer User Guide 152 P aper Sizes The following table lists and describes the types of paper that may displa y in messages on the control panel. P aper T ypes The following table lists and describe s the types of paper and media that may displa y in messages on the control panel.
153 Appendix E Network Management Overview The T ally T8006e printers utilize a standard netw ork interface and a number of standard protocols for printing across the netw ork. Network Interface The printer has a single por t that accepts a standard RJ45 Ether net connector .
Tally T8006e Color Laser Printer User Guide 154 Supported Other P rotocols Supported Operating Systems Y ou can use this printer under Ne tW are, Microsoft Windo ws , Apple Macintosh. If you are using NetW are on y our local netw ork, you should use the IPX/SPX NetW are protocol.
Appendix E Network Management 155 Managing Network Settings with the W eb Interface Y ou can use the on-board W eb ser v er to configure the network settings of the printer from your o wn computer . In order to use HTTP for printer management, use either Netscape 4.
Tally T8006e Color Laser Printer User Guide 156 2. Make the desired changes . In this case, we will change the IP Address, Subnet Mask and IP Setting .
Appendix E Network Management 157 Managing T CP/IP Settings Configuring the Printer for T CP/IP Environment Y ou can manag e TCP/IP settings fr om W eb page de pending on how y ou will be using the printer on your netw ork.
Tally T8006e Color Laser Printer User Guide 158 LPD Printing This printer suppor ts LPD , LPR.LPQ, and LPRM. Y ou can specify any string as the remote queue name. Note: This printer cannot print banner page. FTP Printing This printer suppor ts to print via FTP .
Appendix E Network Management 159 Managing AppleT alk Settings By default, the printer is ready to pr int using AppleT alk. If you require the default settings changed, use the AppleT alk menu from your W eb browser . Pa r a m e t e r D e s c r i p t i o n Enable Apple- Ta l k Enables or disables the AppleT alk function.
Tally T8006e Color Laser Printer User Guide 160 Configuring SNMP se ttings This printer suppor ts SNMP to manage its network interface . Y ou can use MIB II, a por tion of Printer MIB , and TRAP for SNMP manag ement. Pa r a m e t e r D e s c r i p t i o n SNMP Enable Enable or disable to use SNMP manag ement pro- tocol.
Appendix E Network Management 161 Pri nt er T ra p Enable or disable the Printer T rap . The default is Disable. Pri nt er Jo b T r ap Enable or disable the Printer J ob T rap .
Tally T8006e Color Laser Printer User Guide 162 Configuring the Printer for IPP By default, the printer is ready to print using IPP . If you require the default settings changed, use the IPP pag e from y our W eb browser . P arameter Description Enable IPP Enable or disable the IPP function.
Appendix E Network Management 163 IPP Pr inting If you w ant to print via IPP , sets the following URL for IPP printer port. IPP Printer P ot URL : http ://IP address :631/Print IP address : IP address of the printer Example : http://169.254.193.249:631/Print Pri nt er Ma ke and Model Sets an identification of the make and model.
Tally T8006e Color Laser Printer User Guide 164 Configuring the Printer for Email The E-mail function is to notify the er ror status of the printer . If y ou set your Email Address , when the printer is specified status , the printer sends its status to you with Email.
Appendix E Network Management 165 Notification Level Rec ip ie nt 3 Le ve l o f Notification Sets the kind of status that you w ant to notify . Recipient 4 Email Address Sets the Email address that you wa nt to send to Rec ip ie nt 4 Le ve l o f Notification Sets the kind of status that you w ant to notify .
Tally T8006e Color Laser Printer User Guide 166 Using “Discover ” tool If you are using TCP/IP to connect to the printer or the printer is default setting without DHCP/BOOTP ser ver , y ou can use the Discov er tool to list the IP address of the printer through your W eb browser .
Appendix E Network Management 167 R emote Printer Management In this page, Administrator of this printer can operate the maintenance setting . Maintenance Operations Item P arameter Descri ption Opera.
Tally T8006e Color Laser Printer User Guide 168 Set Administrator P assword Set Duplex Margin -25 to +35 Sets the left margin of duplex print- ing Item Description New P assword Set to change the password, if y ou w ant to change. The default is “sysadm”.
Appendix E Network Management 169 Displaying the General Printer Information Item1 Item2 Description Up Time The time for P o wer on. Identification Printer Serial Number The serial number of a printe.
Tally T8006e Color Laser Printer User Guide 170 Options Extended Memory The extended memor y size P ape r Feeder Unit The state of Paper F eeder unit Duplex Printing Unit The state of a Duplex printin.
Appendix E Network Management 171 Displaying the Printer R eport List All the infor mation of printer setting and printer status are displa yed. Y ou can confir m them in this P a ge through your bro wser .
Tally T8006e Color Laser Printer User Guide 172 P erforms Printing T est P age Y ou can print the printer infor m ation on this page. Pri nt T es t Pag e Media T ype Item Description Te s t P a g e It prints the test pag e pattern. T he default is T e st Pa g e .
Appendix E Network Management 173 Managing Configuration Setting for the Printer In this page, you can set the parame ter include the same as setting of printer panel menu. Pa r a m e t er D e s c r i p t i o n Timeouts Job Timeout (sec) Sets the transmitting timeout time of a printing job .
Tally T8006e Color Laser Printer User Guide 174 IEEE 1284 (P arallel Po r t ) Communication Mode Sets the communication mode . The default is A uto . Timing Sets the Ack-Busy timing .
Appendix E Network Management 175 Displaying the state of consumables Item1 Item2 Description Ref re sh T he state of consumables is updated by pushing this button. Pa r t s L i f e Informa- tion Black T oner T he state of Black T oner . Y ellow T oner The state of Y ellow T oner .
Tally T8006e Color Laser Printer User Guide 176 Item1 Item2 Description Pri nt in g Informa- tion Duplex (Color) T he number of printed pages with color and duplex. Duplex (Mono) T he number of printed pages with B&W and duplex. Simplex (Color) T he nu mber of printed page s with color and simplex.
Appendix E Network Management 177 Displaying the status of Job History Item Description Ref re sh T he state of a printing job is updated by pushing this button. Job- ID The ID of printing job . Name The printing job name. State T he state for printing job .
Tally T8006e Color Laser Printer User Guide 178 Displaying the setting of Network Item Description MA C Address The MAC Address . Network T opology The netw ork topolog y . Network Speed(Mbits/sec) T he state of netw ork speed setting . TC P / I P T he state of TCP/IP setting .
Appendix E Network Management 179 Managing NetW are Settings Y ou can manag e NetW are settings from NetW are page in the W eb Interface. Before y ou can use the W eb Interface to configure the printer , you m ust set the IP address of the printer .
Tally T8006e Color Laser Printer User Guide 180 P arameter Description Dir ectory Services Bindery Enable Net- Wa r e Enable or disable the NetW are printing . T he default is Enable . Setting required Setting required Pse r ver Name Sets a print ser ver name .
Appendix E Network Management 181 Configuring the Server If you are using NetW are 4.x or NetW are 5.x, configure the Print Ser ver settings using the NetW are Administrator .
Tally T8006e Color Laser Printer User Guide 182 Creating a Printer with NetW are Administrator 1. Reselect Object - Cr eate from the NetW are administrator screen, and then select Printer from Class of New Object. 2. In the Cr eate Printer window , specify the printer name, select Define additional proper ti es , and then click the Create but- ton.
Appendix E Network Management 183 Creating a Print Server wi th NetW are Administrator 1. Select Object - Create from the NetW are administrator screen, and then choose Printer Ser ver from the Class of New Object list.
Tally T8006e Color Laser Printer User Guide 184 Creating a Print Qu eue with PCONSOLE Creating a Print Se rver with PCONSOLE 1. Log in to the primary ser ver , and then open the PCON- SOLE screen. 2. Select Print Queue Infor ma- tion . 3. Press the Inser t key on the screen that displays a list of print queues .
Appendix E Network Management 185 Setting the Print Server Co nfiguration with PCONSOLE 1. Select print ser ver and then press Enter . 2. Select Printer Ser ver Config- uration from Print Ser ver Infor mation, and then press Enter . 3. Select Printer Configuration from the Print Ser ver Configu- ration men u, and then press Enter .
Tally T8006e Color Laser Printer User Guide 186 Selecting a Print Qu eue with PCONSOLE 1. Select Queues Ser viced by Printer from the Print Ser ver Configuration menu, and then press Enter . 2. Select a printer from the Defined Printers list, and then press Enter .
Index 187 Inde x A accessories 83 memory module 83 paper feeder 83 adjustments, paper feeder 86 appletalk settings 159 autoplay CD 23 C cartridges OPC belt cleaning 76 OPC belt installation 15 OPC bel.
Tally T8006e Color Laser Printer User Guide 188 paper tray 11 power cord 18 starter kit 10 toner cartridges 11 IP address, setting 154 IPP 162 J jam 2, clearing 93 jams 3 and 4, clearing 95 job histor.
Index 189 options 83 duplex printing unit 83 memory module 83 paper feeder 83 options and accessories 83 overview network management 153 printer 2 ozone filter 4, 10 maintenance 68 replacing 68 P page.
Tally T8006e Color Laser Printer User Guide 190 R registration roller, cleaning 73 remote printer management 167 repacking, printer for shipment 9 repair, replacement parts 113 replacement fuser clean.
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T ALL Y REPRESENT A TIVES GERMANY T ally Com puterdruck er GmbH P ostf ach 29 69 D-89019 Ulm Deutschland T el.: +49 731 2075 0 F ax: +49 731 2075 100 http://www .T ally .d e IT AL Y T ally S .R.L. Via Borsini 6 I-20094 Corsico (MI) Italia T el.: +39 02 48608 1 F a x: +3 9 02 4860 1 14 1 http://www .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Tally Genicom T8006e è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Tally Genicom T8006e - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Tally Genicom T8006e imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Tally Genicom T8006e ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Tally Genicom T8006e, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Tally Genicom T8006e.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Tally Genicom T8006e. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Tally Genicom T8006e insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
