Manuale d’uso / di manutenzione del prodotto DAV-S880 del fabbricante Sony
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DAV -S880 4-241-069- 11 (1) 4-241-069- 11 (1) © 2002 Sony Corporation DA V -S880 Compact A V System Operating Instructions.
2 GB DAV -S880 4-241-069- 11 (1) W ARNING To prevent fire or shoc k hazard, do not expose the unit to rain or moisture. Do not install the appliance in a confined space, such as a bookcase or built-in cabinet. To prev ent fire, do not co ver the v entilation of the apparatus with news papers, table-cloths, curtains, etc.
3 GB DAV -S880 4-241-069- 11 (1) W elcome! Thank you for purchasing this Sony Compact A V System. Before operating this system, please read this manual thoroughly and retain it for future reference.
4 GB DAV -S880 4-241-069- 11 (1) On adjusting v olume Do not turn up the volume while listening to a section with very lo w level inputs or no audio signals.
5 GB DAV -S880 4-241-069- 11 (1) continued T able of Contents W ARNING .......................................................................................................... 2 Welcome! ..............................................................
6 GB DAV -S880 4-241-069- 11 (1) Sound Adjustments ........................................................... 46 Changing the Sound ........................................................................................ 46 Automatically decoding the input audio signal (A uto Decoding) .
7 GB DAV -S880 4-241-069- 11 (1) About this Manual • The instructions in this manual describe the controls on the remote. Y ou can also use the controls on the system if they ha ve the same or similar names as those on the remote.
8 GB DAV -S880 4-241-069- 11 (1) Note on PBC (Playbac k Control) (VIDEO CDs) This system conforms to V er . 1.1 and V er . 2.0 of VIDEO CD standards. Y ou can enjoy two kinds of playback depending on the disc type. Disc type VIDEO CDs without PBC functions (V er .
9 GB DAV -S880 4-241-069- 11 (1) Note on playback operations of DVDs and VIDEO CDs Some playback operations of D VDs and VIDEO CDs may be intentionally set by software producers. Since this system plays D VDs and VIDEO CDs accor ding to the disc contents the software producers designed, some playback features may not be av ailable.
10 GB DAV -S880 4-241-069- 11 (1) Index to Parts and Controls F or more information, refer to the pages indicated in parentheses. Front Panel 1 PO WER switch (31) 2 ST ANDBY indicator (31) 3 Disc slot (31) 4 A (Eject) (31) 5 H (play) (31) 6 X (pause) (32) 7 x (stop) (30, 31) 8 .
11 GB DAV -S880 4-241-069- 11 (1) When playing bac k a Super Audio CD , CD , VIDEO CD, or MP3 When listening to the radio FM AM TUNED MONO ST MHz Current band Preset number Monaural/Stereo eff ect Cur.
12 GB DAV -S880 4-241-069- 11 (1) 1 SPEAKER jacks (18) 2 AM antenna (20) 3 COMPONENT VIDEO OUT/SCAN SELECT switch (67, 72) 4 VIDEO 1 jacks (22) 5 VIDEO 2 jacks (22) 6 DIGIT AL IN (OPTICAL) jack (23) 7.
13 GB DAV -S880 4-241-069- 11 (1) Remote 12 3 45 6 7 > 10 10/0 89 1 TV [ / 1 (on/standby) (59) 2 Z (EJECT) (31) 3 N AME (62) 4 STEREO/MONO (61) 5 MEMOR Y (29) 6 CLEAR (36, 38, 39, 41) 7 PLA Y MODE (36, 38, 39) 8 A UDIO (46) 9 ANGLE (52) q; SUBTITLE (53) qa V OL +/– (59, 61) qs .
14 GB DAV -S880 4-241-069- 11 (1) Guide to the Control Menu Display Use the Control Menu to select a function that you’ d like to use. The Control Menu display appears when the D VD DISPLA Y button is pressed. For details, refer to the page in parentheses.
15 GB DAV -S880 4-241-069- 11 (1) A UDIO (DVD/VIDEO CD/ Super Audio CD/CD onl y) (page 46) SUBTITLE (D VD only) (page 53) ANGLE (D VD only) (page 52) PLA YMODE (VIDEO CD/ Super Audio CD/CD/MP3 onl y) (page 38) REPEA T (page 39) CUST OM P ARENT AL CONTROL (pa g e 54) Changes the audio setting.
16 GB DAV -S880 4-241-069- 11 (1) Quick Overview This chapter presents a quick ov erview so you can be gin enjoying your new system right a way . F or selecting a language used in the on-screen display , refer to the page 65. F or selecting the aspect ratio of the TV to be connected, refer to the page 66.
Getting Started 17 GB DAV -S880 4-241-069- 11 (1) Notes • Do not leav e the remote in an extremely hot or humid place. • Do not use a new battery with an old one. • Do not drop any foreign object into the remote casing, particularly when replacing the batteries.
18 GB DAV -S880 4-241-069- 11 (1) INTERLACE SELECTABLE SCAN SELECT SPEAKER VIDEO 1 COMPO COMPONENT VIDEO OUT FRONT R FRONT L REAR R REAR L CENTER WOOFER COAXIAL AUDIO OUT L RR L R VIDEO OUT AUDI AUDIO.
Getting Started 19 GB DAV -S880 4-241-069- 11 (1) To avoid short-circuiting the speakers Short-circuiting of the speakers may damage the system. T o prev ent this, be sure to follow these precautions when connecting the speakers.
20 GB DAV -S880 4-241-069- 11 (1) Step 2: Antenna Hookups Connect the supplied AM/FM antennas for listening to the radio. T erminals for connecting the antennas Connect the T o the AM loop antenna AM .
Getting Started 21 GB DAV -S880 4-241-069- 11 (1) COAXIAL AM FM 75 Ω Outdoor FM antenna System z If you ha ve poor FM reception Use a 75-ohms coaxial cable (not supplied) to connect the system to an outdoor FM antenna as sho wn below . Note If you connect the system to an outdoor antenna, ground it to protect against lightning.
22 GB DAV -S880 4-241-069- 11 (1) Step 3: TV and Video Component Hookups Required cords Video cord f or connecting a TV monitor A udio/video cords (not supplied) When connecting a cord, be sure to match the color-coded pins to the appropriate jacks on the components.
Getting Started 23 GB DAV -S880 4-241-069- 11 (1) IN IN OUT OUT OUT VIDEO OUT R VIDEO IN AUDIO OUT AUDIO IN L VIDEO OUT R AUDIO OUT L OUTPUT VIDEO IN INPUT OPTICAL INTERLACE SELECTABLE SCAN SELECT SPE.
24 GB DAV -S880 4-241-069- 11 (1) Speaker Setup F or the best possible surround sound, all the speakers other than the subw oofer should be the same distance from the listening position ( A ). Ho wev er, this system allo ws you to place the center speaker up to 1.
Getting Started 25 GB DAV -S880 4-241-069- 11 (1) C / X / x / c /ENTER AMP MENU To specify the size, distance, position and height of the speakers 1 Press AMP MENU repeatedly to display 9 SP . SETUP on the front panel display . 2 Sit in your listening position and select the item to be set using X / x .
26 GB DAV -S880 4-241-069- 11 (1) x DIST ANCE Y ou can vary the distance of each speaker as follo ws. The default settings are underlined. •F . D. 5 m (17 ft) (front speakers distance) Front speaker distance can be set in 0.2 meters (1.0 foot) steps from 1.
Getting Started 27 GB DAV -S880 4-241-069- 11 (1) Height diagram • R. H. LO W Select this if the rear speakers are located in section D . • R. H. HIGH Select this if the rear speakers are located in section C . These parameters are not av ailable w hen “REAR” is set to “NO”.
28 GB DAV -S880 4-241-069- 11 (1) x LEVEL Y ou can vary the le vel of each speak er as follo ws. The def ault settings are underlined. • C. LEVEL ( 0 dB) (center speaker le vel) Adjust the lev el of the center speaker (Y ou can adjust from –6 dB to +6 dB in 1 dB steps.
Getting Started 29 GB DAV -S880 4-241-069- 11 (1) Presetting Radio Stations Y ou can preset 20 stations for FM and 10 stations for AM. Before tuning, make sure to turn do wn the v olume to minimum. 1 Press BAND repeatedly until the band you want appears on the front panel display .
30 GB DAV -S880 4-241-069- 11 (1) 5 Press ENTER. The station is stored. 6 Repeat 1 to 5 to store other stations. To tune in a station with a weak signal Press TUNING + or – repeatedly in 2 to tune in the station manually . To change the preset number Start ov er from 1 .
31 GB Playing Discs DAV -S880 4-241-069- 11 (1) Playing Discs Depending on the D VD or VIDEO CD, some operations may be different or restricted. Refer to the operating instructions supplied with your disc. 1 T urn on your TV . 2 Switch the input selector on the TV to this system.
32 GB DAV -S880 4-241-069- 11 (1) Resuming Playback from the Point Where Y ou Stopped the Disc (Resume Play) When you stop the disc, the system remembers the point where you pressed x and “RESUME” appears on the front panel display .
Playing Discs 33 GB DAV -S880 4-241-069- 11 (1) Using the DVD’ s Menu A D VD is divided into long sections of a picture or a music feature called “titles. ” When you play a D VD which contains se veral titles, you can select the title you w ant using D VD T OP MENU.
34 GB DAV -S880 4-241-069- 11 (1) Playing VIDEO CDs with PBC Functions (PBC Playback) W ith PBC (Playback Control) functions, you can enjoy simple interacti ve operations, search functions, and other such operations. PBC playback allows you to play VIDEO CDs interactiv ely by following the menu on the TV screen.
Playing Discs 35 GB DAV -S880 4-241-069- 11 (1) continued Playing an MP3 Audio T rack Y ou can play back data CDs (CD-ROMs/ CD-Rs/CD-R Ws) recorded in MP3 (MPEG1 Audio Layer 3) format. 1 Load a data disc recorded in MP3 into the system. 2 Press H . The system starts to play the first MP3 audio track in the first alb um on the disc.
36 GB DAV -S880 4-241-069- 11 (1) Notes • Only the letters in the alphabet and numbers can be used for album or track names. Anything else is displayed as “ ”. • If the MP3 file you play back has an ID3 tag, the ID3 tag information is displayed as a track name.
Playing Discs 37 GB DAV -S880 4-241-069- 11 (1) 3 Select the track you want to program. F or e xample, select track “7. ” 4 Press X / x or the number buttons to select “7” then press ENTER.
38 GB DAV -S880 4-241-069- 11 (1) Setting the shuffle mode on the Control Menu Y ou can select the normal shuffle and alb um shuf fle (MP3 only). 1 Press DVD DISPLA Y . The Control Menu appears. 2 Press X / x to select (PLA Y MODE), then press ENTER or c .
Playing Discs 39 GB DAV -S880 4-241-069- 11 (1) Playing repeatedly (Repeat Play) Y ou can play all the titles/tracks or a single title/chapter/track on a disc. In Shuffle or Program Play mode, the system repeats tracks in the shuf fled or programed order .
40 GB DAV -S880 4-241-069- 11 (1) t t Searching for a Particular Point on a Disc (Scan, Slow- motion Play) Y ou can locate a particular point on a disc quickly by monitoring the picture or playing back slowly . Notes •D epending on the D VD/VIDEO CD, you may not be able to do some of the operations described.
Searc hing for a Scene 41 GB DAV -S880 4-241-069- 11 (1) x When playing a D VD (TITLE) x When playing a VIDEO CD (TRA CK) x When playing a Super A udio CD (TRA CK) x When playing a CD (TRA CK) x When playing an MP3 (ALBUM) or (TRA CK) Example: when you select (TRA CK) The list of tracks contained in the disc appears.
42 GB DAV -S880 4-241-069- 11 (1) Searching for a chapter/index 1 Press DVD DISPLA Y . The Control Menu appears. 2 Press X / x to select the search method.
Viewing Inf ormation About the Disc 43 GB DAV -S880 4-241-069- 11 (1) TITLE TRA CK CHAPTER INDEX TUNED H MONO MS T S dB kHz PROGRAM MHz SHUFFLE REPEA T 1 TITLE TRACK CHAPTER INDEX TUNED H MONO M ST S .
44 GB DAV -S880 4-241-069- 11 (1) Checking the Playing T ime and Remaining T ime Y ou can check the playing time and remaining time of the current title, chapter , or track, and the total playing time or remaining time of the disc.
Viewing Inf ormation About the Disc 45 GB DAV -S880 4-241-069- 11 (1) x When playing a D VD •T ** : ** : ** Playing time of the current title •T – ** : ** : ** Remaining time of the current titl.
46 GB DAV -S880 4-241-069- 11 (1) Sound Adjustments Changing the Sound If a D VD is recorded with multilingual tracks, you can select the language you want while playing the D VD. If the D VD is recorded in multiple audio formats (PCM, Dolby Digital, MPEG audio, or DTS), you can select the audio format you want while playing the D VD.
Sound Adjustments 47 GB DAV -S880 4-241-069- 11 (1) Displaying the audio information of the disc When you select “ A UDIO, ” the channels being played are displayed on the screen. F or e xample, in Dolby Digital format, multiple signals ranging from monaural to 5.
48 GB DAV -S880 4-241-069- 11 (1) Automatically decoding the input audio signal (Auto Decoding) The auto decoding function automatically detects the type of audio signal being input (Dolby Digital, DTS, or standard 2 channel stereo) and performs the proper decoding if necessary .
Sound Adjustments 49 GB DAV -S880 4-241-069- 11 (1) Enjoying movies with Cinema Studio EX Cinema Studio EX is ideal for enjoying the movie software encoded with multi channel format, such as the Dolby Digital D VD. This mode reproduces the sound characteristics of Sony Pictures Entertainment’ s studios.
50 GB DAV -S880 4-241-069- 11 (1) N. SURROUND (Normal Surround) Software with multi channel surround audio signals is played back according to the way it was recorded. Software with 2 channel audio signals is decoded with Dolby Pro Logic or Dolby Pro Logic II to create surround effects (page 28).
Sound Adjustments 51 GB DAV -S880 4-241-069- 11 (1) Using only the front speakers and subwoofer (2 Channel Stereo) Press SOUND FIELD –/+ on the system or SOUND FIELD on the remote repeatedly until “2CH STEREO” appears on the front panel display .
52 GB DAV -S880 4-241-069- 11 (1) Enjoying Mo vies Changing the Angles If v arious angles (multi-angles) for a scene are recorded on the D VD, “ ANGLE” appears in the front panel display .
Enjoying Mo vies 53 GB DAV -S880 4-241-069- 11 (1) Displaying the Subtitles If subtitles are recorded on the discs, you can turn the subtitles on and off while playing. If multilingual subtitles are recorded on the disc, you can change the subtitle language while playing, or turn the subtitles on or of f whene ver you want.
54 GB DAV -S880 4-241-069- 11 (1) Locking Discs (CUSTOM P ARENT AL CONTROL, PARENT AL CONTROL) Y ou can set two kinds of playback restrictions for a disc. • Custom Parental Control Y ou can set the playback restrictions so that the system will not play inappropriate discs.
Using V arious Additional Functions 55 GB DAV -S880 4-241-069- 11 (1) CUSTOM PARENTAL CONTROL Custom parental control is already set. To play, enter your password and press . ENTER O RETURN ENTER X / x H Number b uttons 5 Enter or re-enter your 4-digit password by using the number buttons, then press ENTER.
56 GB DAV -S880 4-241-069- 11 (1) 1 In stop mode, press DVD SETUP . The Setup Display appears. 2 Press X / x to select “CUSTOM SETUP ,” then press ENTER. “CUSTOM SETUP” is displayed. 3 Press X / x to select “P ARENT AL CONTROL t ,” then press ENTER.
Using V arious Additional Functions 57 GB DAV -S880 4-241-069- 11 (1) 7 Press X / x to select “LEVEL,” then press ENTER. The selection items for “LEVEL” are displayed. 8 Select the level you want using X / x , then press ENTER. Pa rental Control setting is complete.
58 GB DAV -S880 4-241-069- 11 (1) Standard Code n umber Argentina 2044 Australia 2047 Austria 2046 Belgium 2057 Brazil 2070 Canada 2079 Chile 2090 China 2092 Denmark 2115 Finland 2165 France 2174 Germ.
Other Operations 59 GB DAV -S880 4-241-069- 11 (1) TV Manufacturer Code number SONY 001 D AEWOO 002, 004, 005, 006, 007, 015 FISHER 008 GOLDST AR 002, 003, 011, 012, 015, 034 GR UNDIG 017, 034 HIT ACH.
60 GB DAV -S880 4-241-069- 11 (1) Controlling the TV Y ou can control your TV using the buttons below . By pressing Y ou can TV [ / 1 Tu rn the TV on or of f.
Other Operations 61 GB DAV -S880 4-241-069- 11 (1) Listening to the Radio Preset radio stations in the system’ s memory fi rst (see “Presetting Radio Stations” on page 29). 1 Press FUNCTION repeatedly until TUNER appears on the front panel display .
62 GB DAV -S880 4-241-069- 11 (1) Naming Preset Stations Y ou can enter a name of up to 8 characters for preset stations. These names (for e xample, “XYZ”) appear in the system’ s front panel display when a station is selected. Note that no more than one name can be entered for each preset station.
Other Operations 63 GB DAV -S880 4-241-069- 11 (1) 3 Press NAME. 4 Create an index name by using the cursor buttons: Press x / X to select a character , then press c to mov e the cursor to the next position. If you make a mistake Press C or c repeatedly until the character to be changed flashes, then press x / X to select the right character .
64 GB DAV -S880 4-241-069- 11 (1) LANGUAGE SETUP OSD : DVD MENU : AUDIO : SUBTITLE : ENGLISH ENGLISH ENGLISH ENGLISH Using the Setup Display By using the Setup Display , you can make var ious adjustments to items such as picture and sound. Y ou can also set a language for the subtitles and the Setup Display , among other things.
Settings and Adjustments 65 GB DAV -S880 4-241-069- 11 (1) Setting the Display or Sound T rack Language (LANGUAGE SETUP) “LANGU AGE SETUP” allo ws you to set va rious languages for the on-screen display or sound track. Select “LANGU AGE SETUP” in the Setup Display .
66 GB DAV -S880 4-241-069- 11 (1) z If you select “O THERS t ” in “DVD MENU, ” “SUBTITLE, ” or “ A UDIO, ” select and enter the language code from the list using the number buttons (page 81). After you have made a selection, the language code (4 digits) is displayed the next time you select “O THERS t .
Settings and Adjustments 67 GB DAV -S880 4-241-069- 11 (1) x COMPONENT OUT This will change the type of signal output from the COMPONENT VIDEO OUT jacks on the system.
68 GB DAV -S880 4-241-069- 11 (1) Custom Settings (CUSTOM SETUP) Allo ws setting up Parental Control and other settings. Select “CUSTOM SETUP” in the Setup Display . For details on using the display , see “Using the Setup Display” (page 64). The default settings are underlined.
Settings and Adjustments 69 GB DAV -S880 4-241-069- 11 (1) Settings for the Speakers (SPEAKER SETUP) To obtain the best possible surround sound, set the size of the speakers you ha ve connected and their distance from your listening position. Then use the test tone to adjust the volume and the balance of the speakers to the same le vel.
70 GB DAV -S880 4-241-069- 11 (1) FRONT 5 m/17 ft CENTER 5 m/17 ft REAR 3.4 m/ 12 ft P osition diagram Height diagram x DIST ANCE The default distance setting for the speak ers in relation to the listening position is shown below . Be sure to change the value in the Setup Display when you mov e the speakers.
Settings and Adjustments 71 GB DAV -S880 4-241-069- 11 (1) x TEST T ONE The speakers will emit a test tone to adjust “B ALANCE” and “LEVEL. ” OFF ON The test tone is not emitted from the speakers. The test tone is emitted from each speaker in sequence while adjusting balance or lev el.
72 GB DAV -S880 4-241-069- 11 (1) Additional Inf ormation T roubleshooting If you experience an y of the follo wing dif ficulties while using the system, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer .
Additional Inf ormation 73 GB DAV -S880 4-241-069- 11 (1) The left and right sounds are unbalanced or rever sed. , Check that the speakers and components are connected correctly and securely . , Adjust the balance parameter in the B ALANCE menu (pages 27, 71).
74 GB DAV -S880 4-241-069- 11 (1) The remote does not function. , There are obstacles between the remote and the system. , The distance between the remote and the system is too far . , The remote is not pointed at the remote sensor on the system. , The batteries in the remote are weak.
Additional Inf ormation 75 GB DAV -S880 4-241-069- 11 (1) The subtitle language cannot be changed. , Multilingual subtitles are not recorded on the D VD being played. , The D VD prohibits changing the subtitles. The subtitle cannot be turned off. , The D VD prohibits turning off subtitles.
76 GB DAV -S880 4-241-069- 11 (1) Glossary Album Section of a music piece on a data CD containing MP3 audio tracks. Chapter Sections of a picture or a music piece on a D VD that are smaller than titles.
Additional Inf ormation 77 GB DAV -S880 4-241-069- 11 (1) Dolby Pr o Logic II Dolby Pro Logic II creates fi ve full- bandwidth output channels from two- channel sources.
78 GB DAV -S880 4-241-069- 11 (1) P arental Contr ol A function of the D VD to limit playback of the disc by the age of the users according to the limitation le vel in each country . The limitation varies from disc to disc; when it is acti vated, playback is completely prohibited, violent scenes are skipped or replaced with other scenes and so on.
Additional Inf ormation 79 GB DAV -S880 4-241-069- 11 (1) Specifications Amplifier section Stereo mode 100 W + 100 W (3 ohms at 1 kHz, THD 10 %) Surround mode Front: 100 W + 100 W Center*: 100 W Rear*.
80 GB DAV -S880 4-241-069- 11 (1) Video section Inputs V ideo: 1 Vp-p 75 ohms Outputs V ideo: 1 Vp-p 75 ohms S video: Y: 1 Vp-p 75 ohms C: 0.286 Vp-p 75 ohms COMPONENT : Y: 1 Vp-p 75 ohms P B /C B , P R /C R : 0.7 Vp-p 75 ohms Speakers Front/Rear Speaker system Bass reflex Speaker unit 50 mm (2 inches) dia.
Additional Inf ormation 81 GB DAV -S880 4-241-069- 11 (1) Language Code List F or details, see pages 46, 53, 66. The language spellings conform to the ISO 639: 1988 (E/F) standard.
82 GB DAV -S880 4-241-069- 11 (1) DVD Setup Menu List Y ou can set the following items with the D VD setup menu. The order of the displayed items may be different from the actual display . LANGU A GE SETUP OSD (Select the language y ou w ant to use from the displa yed language list.
Additional Inf ormation 83 GB DAV -S880 4-241-069- 11 (1) Index Numerics 16:9 66 4:3 LETTER BO X 66 4:3 P AN SCAN 66 A Album 7, 76 ALBUM 35, 41 AMP MENU 25 ANGLE 52 Antenna Hookups 20 A UDIO 46, 65 B .
DAV -S880 4-241-069- 11 (1) Sony Corporation Printed in Korea z Shaded parts buttons are af fected by the COMMAND MODE D VD/TV switch. Shaded descriptions refer to TV setting on the switch. Note The remote control of the unit employs command signals in common with other Sony D VD products.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Sony DAV-S880 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Sony DAV-S880 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Sony DAV-S880 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Sony DAV-S880 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Sony DAV-S880, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Sony DAV-S880.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Sony DAV-S880. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Sony DAV-S880 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.