Manuale d’uso / di manutenzione del prodotto D50PL del fabbricante Sony
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2003 by Sony Corporation Operating Instructions Before operating the unit, please read this manual thoroughly and retain it for future reference. 3-776-794- 11 (1) Color Video Camera DXC-D50K/D50P.
2 W ARNING T o prevent fire or shoc k hazard, do not expose the unit to rain or moisture. T o av oid electrical shoc k, do not open the cabinet. Refer servicing to qualified personnel onl y . A VERTISSEMENT Afin d’éviter tout risque d’incendie ou d’électrocution, ne pas exposer cet appareil à la pluie ou à l’humidité.
3 For customers in the USA This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
4 Table of Contents T able of Contents T able of Contents Chapter 1 Overview Product Configurations .................................................... 7 Features ............................................................................. 9 Features on the DXC-D50/D50P/D50WS/D50WSP .
Table of Contents 5 T ab le of Contents Basic Pr ocedure for Shooting ........................................ 43 Shooting with the DSR-1/1P ........................................... 46 Using the Edit Search Function While Back Space Editing .......
6 Table of Contents T able of Contents Chapter 5 Adjustments and Settings White Balance Adjustment ............................................. 73 Saving an Appropriate White Balance V alue in Memory ..................................................
Chapter 1 Overview 7 Chapter 1 Overview Product Configurations The eight models, DXC-D50K, DXC-D50L/D50WSL, DXC-D50H, DXC-D50PK, DXC-D50PL/D50WSPL, and DXC-D50PH, comprise both NTSC and PAL versions and the components as shown in the figure on next page.
Chapter 1 Overview 8 Chapter 1 Overview VCT-U14 Tripod Adaptor Microphone DXF-801/801CE Viewfinder DXC-D50H/D50PH Test chart for flange focal length adjustment DXC-D50/D50P/D50WS a) / D50WSP a) Camera.
Chapter 1 Overview Chapter 1 Overview 9 Features Features on the DXC-D50/D50P/ D50WS/D50WSP The DXC-D50WS/S50WSP is a 16:9 wide-screen type (4:3-16:9 switchable) digital video camera while the DXC-D50/D50P is a 4:3 standard-screen type digital video camera.
Chapter 1 Overview 10 Chapter 1 Overview Dockable with various types of VTRs The DXC-D50/D50P/D50WS/D50WSP docks with the DSR-1/1P DVCAM VTR to configure a digital camcorder. It also docks with the PVV-3/3P Betacam SP VTR to configure a Betacam SP camcorder.
Chapter 1 Overview Chapter 1 Overview 11 High-performance viewfinder (DXF-801/ 801CE) • High resolution (600 TV lines of horizontal resolution) • Large-diameter eye cup for easier viewing and focusing • PEAKING potentiometer for vertical and horizontal detail control • Two indicators can be used as TALLY indicators.
Chapter 1 Overview 12 Chapter 1 Overview Right side view Location and Function of Parts Camera Head Before attaching/detaching peripheral equipment to/ from the camera head, be sure to turn off the camera. Otherwise, the camera may not function properly.
Chapter 1 Overview Chapter 1 Overview 13 1 5600K button When this button is pressed (lit,) the standard color temperature for shooting is switched to 5600K. Use this button for outdoor shooting in daytime or shooting under lighting with higher color temperature.
Chapter 1 Overview 14 Chapter 1 Overview qs OUTPUT/DCC (Color bar output/dynamic contrast control) switch Use this switch to select the DCC function or color bar output. Select the CAM/ON position in most cases. CAM/ON: This activates the DCC function.
Chapter 1 Overview Chapter 1 Overview 15 Front view 1 MIC (microphone) IN +48 V connector (XLR 3- pin, female) Connect the supplied microphone or an optional microphone (operable with a +48 V supply). 2 VF (viewfinder) connector (20-pin) This is the connector for the DXF-801/801CE viewfinder.
Chapter 1 Overview 16 Chapter 1 Overview Left and upper view 1 Fitting for optional microphone holder You can fit an optional CAC-12 Microphone Holder here. (See page 32.) 2 Accessory fitting shoe and screw hole Attach optional video lights or other accessories here.
Chapter 1 Overview Chapter 1 Overview 17 0 LENS connector (12-pin, for 2 / 3 -inch lens) Connect the lens connector. qa REMOTE connector (10-pin) Connect the optional RM-M7G Remote Control Unit, or the RCP-TX7 or RCP-D50/D51 Remote Control Panel to this connector.
Chapter 1 Overview 18 Chapter 1 Overview VCL-919BY Zoom Lens 1 2 3 4 5 6 7 8 9 0 1 Focus ring 2 Zoom ring 3 Aperture ring 4 M button 5 F.B adjustment ring and F.
Chapter 1 Overview Chapter 1 Overview 19 .......................................................................................................................................................................................................... 1 Focus ring Turn this ring to focus the lens on the subject.
Chapter 1 Overview 20 Chapter 1 Overview SHUTTER GAIN UP TAKE BATT REC TALLY HIGH LOW OFF LIGHT You can switch the scan size of the DXF-801/801CE in accordance with the aspect ratio selected on the camera or camcorder. 1 Eyepiece focusing knob Turn this to adjust the viewfinder focus to match your eyesight.
Chapter 1 Overview Chapter 1 Overview 21 6 REC/TALLY (recording/tally) indicators (red) • This flashes from the time when you press the VTR button ( 8 on page 15 and 9 on page 19) on the lens or camcorder until recording starts, then stays on continuously during recording.
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Chapter 2 Fitting and Connections 23 Chapter 2 Fitting and Connections Replacing the Lithium Battery Notes • Carefully read the instructions for replacing the lithium battery. Lithium batteries may explode if misused . • Use only CR2032-type lithium batteries.
Chapter 2 Fitting and Connections 24 Chapter 2 Fitting and Connections Press down and pull out toward you. Rear of the camera head Battery cover 1 Open the battery cover (on the rear of the camera head). Pull the catch of the cover toward you while pushing it downward.
Chapter 2 Fitting and Connections Chapter 2 Fitting and Connections 25 Screws Fitting a VTR 1 Set the PRO 76-pin DIGITAL connector on the DSR-1/1P. (The camera connector on the PVV-3/3P is PRO 50-pin.) For details, see the operating instructions for the DSR-1/1P.
Chapter 2 Fitting and Connections 26 Chapter 2 Fitting and Connections Camera head connection plate Shoulder strap fitting VTR connection plate Using the Camcorder Grip When using the camera head with a VTR as a camcorder, you can replace the camera head’s grip with a camcorder grip (not supplied).
Chapter 2 Fitting and Connections Chapter 2 Fitting and Connections 27 5 Perform the first three steps in “Fitting a VTR”. 6 Screw the connection plate (supplied with the grip for the DVCAM camcorder) which straddles the connection between the camera head and the DSR-1/1P.
Chapter 2 Fitting and Connections 28 Chapter 2 Fitting and Connections Shoulder strap fitting Grip for the Betacam camcorder 3 Remove the grip’s three screws, then pull up the grip to remove it.
Chapter 2 Fitting and Connections Chapter 2 Fitting and Connections 29 Fitting the Lens In the case of the DXC-D50K/D50PK model, the lens is already fitted.
Chapter 2 Fitting and Connections 30 Chapter 2 Fitting and Connections 4 Using the triangular mark as a guide, push the lens connector into the LENS connector on the camera head, until it clicks into place.
Chapter 2 Fitting and Connections Chapter 2 Fitting and Connections 31 Viewfinger front-to-back position locking lever and knob Viewfinder left-to-right position fixing ring Using the Vie wfinder Removing the Viewfinder Remove any microphone from the viewfinder before beginning.
Chapter 2 Fitting and Connections 32 Chapter 2 Fitting and Connections Using Accessories Left eye adaptor By fitting a left eye adaptor, you can use the camera with your left eye to the viewfinder. CAC-12 Fitting an optional microphone Use the following procedure to attach an optional ECM-670 Microphone.
Chapter 2 Fitting and Connections Chapter 2 Fitting and Connections 33 Fitting optional microphones (operable with a +48 V supply) other than the ECM-670 Use the same fitting procedure as for the ECM-670, but note the following differences with respect to the microphone adaptor.
Chapter 2 Fitting and Connections 34 Chapter 2 Fitting and Connections Using the LC-421 Carrying Case Stowing the camera Turn the eyepiece downwards. Then, align the camera with the base of the case, and slide the camera in forward. Checking that the pin at the rear engages correctly, push forward until it locks into place.
Chapter 2 Fitting and Connections Chapter 2 Fitting and Connections 35 Connections Connecting a Portable VTR Using the optional CA-D50/D50P Camera Adaptor and a camera cable, you can connect a portable VTR. Set the VTR selector switch on the camera adaptor according to the VTR connected.
Chapter 2 Fitting and Connections 36 Chapter 2 Fitting and Connections ConnectionsCCU-D50/D50P DXC-D50/D50P/ D50WS/D50WSP CA-D50/D50P Headset Headset CA-D50/D50P DXF-51 Headset Headset INTERCOM (on th.
Chapter 2 Fitting and Connections Chapter 2 Fitting and Connections 37 CCU/VTR/CMA VIDEO OUT VIDEO OUT GEN LOCK IN VIDEO OUT GEN LOCK IN VIDEO OUT GEN LOCK IN Connecting a Number of Cameras (Without U.
Chapter 2 Fitting and Connections 38 Chapter 2 Fitting and Connections Using Battery Packs Always fully charge a battery pack before using it. Notes • Be careful that other metal objects do not come in contact with the metal parts of the battery pack, as this could cause a short.
Chapter 2 Fitting and Connections Chapter 2 Fitting and Connections 39 Battery pack charging Before using a battery pack, charge it as shown in the following table. For details of battery charger operation, refer to the instructions provided with the battery charger to be used.
Chapter 2 Fitting and Connections 40 Chapter 2 Fitting and Connections Terminal Labeling position Write-protect tab Memory Stick Access lamp Labeled side Memory Stick Using a Memory Stick When an optional Memory Stick is inserted into the camera, file data can be stored in the Memory Stick , which enables you to share data among several cameras.
Chapter 2 Fitting and Connections Chapter 2 Fitting and Connections 41 • Do not bend, drop, or apply strong shock to a Memory Stick . • Do not disassemble or modify a Memory Stick .
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Chapter 3 Shooting 43 Chapter 3 Shooting Basic Procedure for Shooting FILTER control Focusing ring RET button VTR button ZEBRA switch POWER switch 1 Attach the VTR or camera adaptor to the camera head, then turn each device’s power on. 2 Set the FILTER control and the 5600K button appropriately for the lighting conditions.
44 Chapter 3 Shooting Chapter 3 Shooting ..............................................................................................................
Chapter 3 Shooting 45 Chapter 3 Shooting Reviewing the recording It is possible to review the last few seconds of the recording on the tape (recording review).
46 Chapter 3 Shooting Chapter 3 Shooting Shooting with the DSR-1/1P The DXC-D50/D50P/D50WS/D50WSP docks with the DSR-1/1P to configure a DVCAM digital camcorder.
Chapter 3 Shooting 47 Chapter 3 Shooting Shuttle shot function What is the shuttle shot function? The shuttle shot function allows you to zoom at maximum speed to a preset position (shuttle memory position) simply by pressing the lens Shtl button. When you release the Shtl button, the lens returns to the original position.
48 Chapter 3 Shooting Chapter 3 Shooting.
Chapter 4 Viewfinder Screen Indications and Menus 49 Changing the Vie wfinder Display Use the MENU switch and MENU dial shown in the following figure to switch the viewfinder display among the normal indications, USER menu pages and TOP MENU.
50 Chapter 4 Viewfinder Screen Indications and Menus Chapter 4 Viewfinder Screen Indications and Menus WHITE : 3200K A.IRIS : SPOT L. SCENE 01: ABCD1234 DCC : ON BATT : 13.1V PLAY TAPE NEAR END TCG 12:34:56:00 03 08 01 5600K 12:34:56PM 64ND SKIN W:A 36dB 1 00.
Chapter 4 Viewfinder Screen Indications and Menus 51 Chapter 4 Viewfinder Screen Indications and Menus Displaying the normal indications To display the normal indications, set the POWER switch to the ON position. PLAY TAPE NEAR END TCG 12:34:56:00 03 08 01 5600K 12:34:56PM 64ND SKIN W:A 36dB 1 00.
52 Chapter 4 Viewfinder Screen Indications and Menus Chapter 4 Viewfinder Screen Indications and Menus PLAY TAPE NEAR END TCG 12:34:56:00 ABCD1234 03 08 01 5600K 12:34:56PM 64ND SKIN W:A 36dB 1 00.4H Z :::::::: 30 - 25 F5.6 Vie wfinder Normal Indications During normal operation, the following items can be indicated in the viewfinder.
Chapter 4 Viewfinder Screen Indications and Menus 53 Chapter 4 Viewfinder Screen Indications and Menus Only when connecting the DSR-1/1P 2 VTR operation status indication This indicates the VTR’s current operation status (REC, PLAY, etc.
54 Chapter 4 Viewfinder Screen Indications and Menus Chapter 4 Viewfinder Screen Indications and Menus Vie wfinder Normal Indications qs Audio recording level indicators These show the recording levels of audio channels 1 and 2 on the VTR. qd Tape remaining indication This shows the tape remaining in the VTR as follows.
Chapter 4 Viewfinder Screen Indications and Menus 55 Chapter 4 Viewfinder Screen Indications and Menus MENU ON STATUS OFF CANCEL To perform menu operations, first display the menu on the viewfinder screen or the monitor connected via the MONITOR OUT connector.
56 Chapter 4 Viewfinder Screen Indications and Menus Chapter 4 Viewfinder Screen Indications and Menus is displayed, then press the MENU dial. The question mark changes to an arrow, and the selected menu page is displayed.
Chapter 4 Viewfinder Screen Indications and Menus 57 Chapter 4 Viewfinder Screen Indications and Menus If you select a menu page on which no user page has been registered, the PAGE SELECT screen shown in Step 5 is displayed. 5 Turn the MENU dial to select SELECT, then press the MENU dial.
58 Chapter 4 Viewfinder Screen Indications and Menus Chapter 4 Viewfinder Screen Indications and Menus Registering a desired item on a USER PAGE To register a desired item on a USER PAGE, follow the procedure below. 1 Display the TOP MENU. For details, see “Displaying the TOP MENU” on page 55.
Chapter 4 Viewfinder Screen Indications and Menus 59 Chapter 4 Viewfinder Screen Indications and Menus 8 When registration of all your desired items on the page is completed, turn the MENU dial to move the arrow to TOP at the top of the screen, then press the MENU dial.
60 Chapter 4 Viewfinder Screen Indications and Menus Chapter 4 Viewfinder Screen Indications and Menus Menu Operation OPERA TION Menu The OPERATION menu consists of 11 pages. To display the OPERATION menu, first display the TOP MENU, turn the MENU dial to select OPERATION, then press the MENU dial.
Chapter 4 Viewfinder Screen Indications and Menus 61 Chapter 4 Viewfinder Screen Indications and Menus Submenu title Page Setting item: Selectable Remarks Initial value values <VF/MARKER> 5 SAFE.
62 Chapter 4 Viewfinder Screen Indications and Menus Chapter 4 Viewfinder Screen Indications and Menus Menu Operation Submenu title Page Setting item: Selectable Remarks Initial value values <MONIT.
Chapter 4 Viewfinder Screen Indications and Menus 63 Chapter 4 Viewfinder Screen Indications and Menus Structure and setting values of the PAINT menu Submenu title Page Setting item: Selectable Remarks Initial value values <SHUTTER> P1 SHUTTER: 1/100 a) — To adjust the shutter speed CLS FREQUENCY: 60.
64 Chapter 4 Viewfinder Screen Indications and Menus Chapter 4 Viewfinder Screen Indications and Menus Menu Operation Submenu title Page Setting item: Selectable Remarks Initial value values <KNEE/.
Chapter 4 Viewfinder Screen Indications and Menus 65 Chapter 4 Viewfinder Screen Indications and Menus Submenu title Page Setting item: Selectable Remarks Initial value values <USER MATRIX> P8 S.
66 Chapter 4 Viewfinder Screen Indications and Menus Chapter 4 Viewfinder Screen Indications and Menus Menu Operation MAINTENANCE Menu <RESET> M1 TOP ALL MENU RESET The MAINTENANCE menu consists of 6 pages. To display the MAINTENANCE menu, first display the TOP MENU, turn the MENU dial to select MAINTENANCE, then press the MENU dial.
Chapter 4 Viewfinder Screen Indications and Menus 67 Chapter 4 Viewfinder Screen Indications and Menus Submenu title Page Setting item: Selectable Remarks Initial value values <OTHERS> M6 COLOR .
68 Chapter 4 Viewfinder Screen Indications and Menus Chapter 4 Viewfinder Screen Indications and Menus Menu Operation FILE Menu The FILE menu consists of 4 pages. To display the FILE menu, first display the TOP MENU, turn the MENU dial to select FILE, then press the MENU dial.
Chapter 4 Viewfinder Screen Indications and Menus 69 Chapter 4 Viewfinder Screen Indications and Menus Submenu title Page Setting item: Selectable Remarks Initial value values <OPERATOR FILE> F3 OPERATOR FILE — To write or read data for this camera (incl.
70 Chapter 4 Viewfinder Screen Indications and Menus Chapter 4 Viewfinder Screen Indications and Menus Menu Operation Storing and Retrieving a Scene File Storing a scene file <SCENE FILE1> F1 TO.
Chapter 4 Viewfinder Screen Indications and Menus 71 Chapter 4 Viewfinder Screen Indications and Menus Storing to and Retrieving from a Memory Stick A scene file or an operator file stored in the camera can be copied to and stored in the Memory Stick, and stored data can be read by another camera.
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Chapter 5 Adjustments and Settings 73 Chapter 5 Adjustments and Settings Saving an Appr opriate White Balance V alue in Memory You can save two white balance values in separate memories, A and B. Unless changed, the saved values are retained for approximately ten years, even when the camera is powered off.
74 Chapter 5 Adjustments and Settings Chapter 5 Adjustments and Settings 5 Push the WHT/BLK switch in the WHT direction and release. The white balance adjustment is carried out. During the adjustment the legend “AWB:EXECUTING” appears in the viewfinder.
Chapter 5 Adjustments and Settings 75 Chapter 5 Adjustments and Settings Message Meaning and corrections to be made AWB:BREAK This message is displayed when the AWB adjustment is canceled upon your pressing the WHT/BLK switch to either side while the adjustment is being performed.
76 Chapter 5 Adjustments and Settings Chapter 5 Adjustments and Settings Light Sources and Color T emperature Adjustment of the white balance to match the light source is essential to ensure correct color rendering. The color of a light source is indicated as a color temperature in kelvins (K).
Chapter 5 Adjustments and Settings 77 Chapter 5 Adjustments and Settings 21 is canceled, and the camera returns to the previous state. Notes • When using a camera control unit or remote control unit, if the W/B BALANCE switch of the control unit is set to MANUAL, it is not possible to carry out black balance adjustment on the camera.
78 Chapter 5 Adjustments and Settings Chapter 5 Adjustments and Settings 1 Set the SHUTTER switch to the ON position. The SHUTTER indicator in the viewfinder comes on, and it is now possible to change the shutter speed or clear scan frequency setting.
Chapter 5 Adjustments and Settings 79 Chapter 5 Adjustments and Settings When using the CLS function Watching the monitor screen, adjust the frequency to give minimum interference. If there is a black band in the monitor image, reduce the frequency, and if there is a white band, increase the frequency.
80 Chapter 5 Adjustments and Settings Chapter 5 Adjustments and Settings Setting the Clock and T imestamping Recordings Use the page M3 <CLOCK>of the MAINTENANCE menu to set the camera head’s internal clock and record the date and time.
Chapter 5 Adjustments and Settings 81 Chapter 5 Adjustments and Settings The following adjustments are provided to improve the visibility of the viewfinder screen. Although these adjustment may make the viewfinder image clearer, they have no effect on the output video signal from the camera.
82 Chapter 5 Adjustments and Settings Chapter 5 Adjustments and Settings RET IRIS W T M A ZOOM MANU. SERVO 9 4,11 2 1 3 86 5 7 Adjusting the Lens Flange Focal Length Adjustment It is necessary to adjust the flange focal length (the distance from the lens flange to the plane of the image along the optical axis) in the following cases.
Chapter 5 Adjustments and Settings 83 Chapter 5 Adjustments and Settings RET IRIS W T M A There are three ways of adjusting the aperture: automatically, manually, and with the instant automatic aperture adjustment function.
84 Chapter 5 Adjustments and Settings Chapter 5 Adjustments and Settings To designate the lens number Set the number on page M5 <LENS SELECT> of the MAINTENANCE meu (page 66) according to the following table. Lens number Typical product 1 2 A12 × 6.
Chapter 5 Adjustments and Settings 85 Chapter 5 Adjustments and Settings 23 1 4 ZOOM MANU. SERVO Macrophotography Use the macro function when the subject is at a distance of less than about 90 cm (3 feet) (for the VCL-919BY) from the front of the lens.
86 Chapter 5 Adjustments and Settings Chapter 5 Adjustments and Settings Settings for special cases Settings for Special Cases Skin Detail Correction You can adjust the skin tone by setting the items on page P7 <SKIN DTL/MATRIX> of the PAINT menu.
Appendix 87 Appendix Impor tant Notes on Operation Fitting the zoom lens It is important to fit the lens correctly, as otherwise damage may result. Be sure to refer to the section “Fitting the Lens” (See page 29) . Do not cover the unit while operating Putting a cloth, for example, over the unit can cause excessive internal heat build-up.
88 Appendix Appendix Vertical tail on the image Bright object (electric light, sun, etc.) Monitor screen Characteristics of CCD Sensors The following effects may appear in the image. They are characteristic of cameras using CCDs (Charge- Coupled Devices), and do not indicate a malfunction.
Appendix 89 Appendix Warning indications Continuous Flashing once per second Flashing four times per second Four beeps per second One beep per second Continuous For the warnings appearing in the viewfinder when a VTR is connected, see the section “Viewfinder Normal Indications” (page 52).
90 Appendix Appendix Specifications DXC-D50/D50P/D50WS/D50WSP Camera Head Imaging element Three-chip interline transfer CCD Pixel resolution 980 (horizontal) × 504 (vertical) Imaging area DXC-D50/D50P: 8.8 × 6.6 mm ( 2 / 3 -inch, 4:3 optical system) DXC-D50WS/D50WSP: 9.
Appendix 91 Appendix VCL-919BY Zoom Lens Focal length 9.0 to 171 mm Zoom Manual or power, selectable; zoom ratio: × 19 Maximum aperture 1:1.8 Aperture Manual or automatic, selectable; f/1.
92 Appendix Appendix Studio equipment CCU-D50/D50P Camera Control Unit DXF-51 5-inch Viewfinder (monochrome) DR-100 Intercom Headset Cables and miscellaneous The suffix number on a cable part number indicates the length in meters: e.g. a CCZ-A2 is 2 meters long.
Appendix 93 Appendix Char t of Optional Components and Accessories TLCS EC-0.5C2 Microphone Cable ECM-670/672 and C-74 Microphone RM-M7G Remote Control Unit CCA-7 cable VCT-U14 Tripod Adaptor Tripod L.
Sony Corporation.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Sony D50PL è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Sony D50PL - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Sony D50PL imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Sony D50PL ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Sony D50PL, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Sony D50PL.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Sony D50PL. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Sony D50PL insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
