Manuale d’uso / di manutenzione del prodotto Q8665-E del fabbricante Axis
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AXIS Q8665-E PTZ Network Camera User Manual.
About this Document This manual is intended for administrators and users of AXIS Q8665-E PT Mount Network Camera, and is applicable to rmware 5.55 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. The power supply used with these products shall fulll the requirements for Safety Extra Low V oltage (SEL V) and Limited P ower Source (LPS) according to IEC/EN/UL 60950-1.
AXIS Q8665-E PTZ Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Housing Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q8665-E PTZ Network Camera T able of Contents Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q8665-E PTZ Network Camera Hardware Overview Hardware Overview • For an overview of the housing unit see page 7 • For an overview of the buttons and connectors on the camera, see page 7 2 3 1.
AXIS Q8665-E PTZ Network Camera Hardware Overview Housing Unit 4 3 1 2 5 6 1 Sunshield 2 Top cover 3 Protective window 4 Wiper 5 Wiper motor 6 Camera unit Camera Unit 4 1 2 3 5 6 1 RS485/RS422 connect.
AXIS Q8665-E PTZ Network Camera Hardware Overview Connectors and Buttons For technical specications, see page 6 1 . Network Connector RJ45 Ethernet connector . NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP).
AXIS Q8665-E PTZ Network Camera Hardware Overview Network LED Indication Green Steady for connection to a 1 00 Mbit/s network. Flashes for network activity . Amber Steady for connection to a 1 0 Mbit/s network. Flashes for network activity . Unlit No network connection.
AXIS Q8665-E PTZ Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product.
AXIS Q8665-E PTZ Network Camera Access the Product Set the Root P assword To access the Axis product, you must set the password for the default administrator user root . This is done in the Congure Root P assword dialog, which opens when the product is accessed for the rst time.
AXIS Q8665-E PTZ Network Camera Access the Product The product is equipped with a wiper to enable wiping of the protective window . Click Start wiper to start the wiper . Click Stop wiper to stop the wiper . Click Start wiper sequence to activate the wiper for a set amount of time.
AXIS Q8665-E PTZ Network Camera Access the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specied in the AMC Control P anel.
AXIS Q8665-E PTZ Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q8665-E PTZ Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured.
AXIS Q8665-E PTZ Network Camera Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q8665-E PTZ Network Camera Set Up the Pr oduct Set Up the Pr oduct The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS Q8665-E PTZ Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 18 . • Stream proles. See page 19 . • Camera settings. See page 20 . • Overlay image. See page 2 1 .
AXIS Q8665-E PTZ Network Camera Video H.264 H.264, also known as MPEG-4 P art 1 0/A VC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames.
AXIS Q8665-E PTZ Network Camera Video Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance To change Image Appearance go to the menus under Setup > Video > Camera Settings .
AXIS Q8665-E PTZ Network Camera Video Shutter speed is related to the amount of time the shutter is opened and is measured in seconds (s). A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations.
AXIS Q8665-E PTZ Network Camera Video To enable overlays: 1. Go to Video > Video Stream and select the Image tab . 2. T o include an overlay image, select Include overlay image at the coordinates . The overlay image must rst be uploaded to the Axis product, see Overlay Image .
AXIS Q8665-E PTZ Network Camera Video - To scale the image automatically , select Scale with resolution . The image will be scaled down to t the resolution used by the Axis product. 5. Click Save . To select the image to use as overlay: 1. Go to Video > Overlay Image .
AXIS Q8665-E PTZ Network Camera Video Set the Focus near limit to prevent the camera from focusing on objects that are closer than the limit. This can improve the auto focus speed.
AXIS Q8665-E PTZ Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole.
AXIS Q8665-E PTZ Network Camera Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address.
AXIS Q8665-E PTZ Network Camera PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See Install PTZ Driver on page 30 . Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position.
AXIS Q8665-E PTZ Network Camera PTZ (Pan T ilt Zoom) The product can be congured to return to the Home position when the PTZ functionality has been inactive for a specied length of time. Enter the length of time in the Return to home when inactive eld and click Save .
AXIS Q8665-E PTZ Network Camera PTZ (Pan T ilt Zoom) Advanced Device Settings The Device Settings window displays driver specic settings. The appearance of this window can vary depending on the driver installed.
AXIS Q8665-E PTZ Network Camera PTZ (Pan T ilt Zoom) Congure the Wiper The product is equipped with a wiper to enable wiping of the protective window . The wiper can be congured to operate for a set amount of time. T o congure the wiper sequence: 1.
AXIS Q8665-E PTZ Network Camera PTZ (Pan T ilt Zoom) Control Queue Note • The administrator can enable and disable PTZ controls for selected users. • To identify different users in the viewer group, cookies must be enabled on the client. • The Control queue polltime is measured in seconds.
AXIS Q8665-E PTZ Network Camera Detectors Detectors Camera Tampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severely defocused. T o send an alarm, for example an email, an action rule must be set up.
AXIS Q8665-E PTZ Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window .
AXIS Q8665-E PTZ Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window , and select a low object size. • To avoid triggering on small objects, select a high object size.
AXIS Q8665-E PTZ Network Camera Applications Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. For information about available applications, downloads, trials and licenses, go to www .
AXIS Q8665-E PTZ Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings .
AXIS Q8665-E PTZ Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected.
AXIS Q8665-E PTZ Network Camera Events - Day/Night Mode – T rigger the rule when the product switches between day mode (IR cut lter on) and night mode (IR cut lter off). This can for example be used to control an external infrared (IR) light connected to an output port.
AXIS Q8665-E PTZ Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut lter on) or night mode (IR cut lter off). • Overlay T ext – Display an overlay text. See Use Overlay Text in an Action Rule on page 23 .
AXIS Q8665-E PTZ Network Camera Events HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer using HyperText T ransfer Protocol Secure (HTTPS). Specify login information for the HTTPS server and validate the server’s certicate.
AXIS Q8665-E PTZ Network Camera Events 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly , for example every 5 minutes or every hour .
AXIS Q8665-E PTZ Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 42 . • To set up action rules, see page 37 . • To access recordings, see Recording List on page 42 .
AXIS Q8665-E PTZ Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le.
AXIS Q8665-E PTZ Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS Q8665-E PTZ Network Camera System Options To enable HTTPS on the Axis product: 1. Go to System Options > Security > HTTPS 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL.
AXIS Q8665-E PTZ Network Camera System Options Note Installed certicates, except preinstalled CA certicates, will be deleted if the product is reset to factory default. Preinstalled CA certicates that have been deleted will be reinstalled. A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA).
AXIS Q8665-E PTZ Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled.
AXIS Q8665-E PTZ Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.
AXIS Q8665-E PTZ Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.
AXIS Q8665-E PTZ Network Camera System Options Note • For NA T traversal to work, this must be supported by the router . The router must also support UPnP TM .
AXIS Q8665-E PTZ Network Camera System Options AXIS Video MIB (Management Information Base) for video hardware can be used to monitor Axis-specic, hardware-related issues that may need administrative attention. For more information about AXIS Video MIB and to download MIB les, go to www .
AXIS Q8665-E PTZ Network Camera System Options Bonjour can be disabled under System Options > Network > Bonjour . Storage SD Card NO NO NO TICE TICE TICE To prevent data corruption, the SD card should be unmounted before removal. Note For SD card recommendations see www .
AXIS Q8665-E PTZ Network Camera System Options An SD card inserted into the product can be manually formatted to one of the supported le systems. T o manually format the SD card, follow these steps: 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage .
AXIS Q8665-E PTZ Network Camera System Options • the system time • the IEEE 802.1X settings • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution.
AXIS Q8665-E PTZ Network Camera System Options NO NO NO TICE TICE TICE Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences.
AXIS Q8665-E PTZ Network Camera Clean the Wiper Clean the Wiper NO NO NO TICE TICE TICE • Risk of damage to the equipment. Do not bend or change the position of the wiper blade when cleaning it. • Risk of damage to the equipment. Make sure the pan/tilt unit is not in operation when cleaning or chaning the wiper .
AXIS Q8665-E PTZ Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS Q8665-E PTZ Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .
AXIS Q8665-E PTZ Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer .
AXIS Q8665-E PTZ Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur .
AXIS Q8665-E PTZ Network Camera T echnical Specifications T echnical Specifications Models AXIS Q8665-E 24 V AC AXIS Q8665-E 120 V AC AXIS Q8665-E 230 V AC Camera Image sensor 1/2.9" progressive scan RGB CMOS Lens 4.7 - 84.6 mm, 59 - 4° view a , F1.
AXIS Q8665-E PTZ Network Camera T echnical Specifications Event actions File upload: FTP , HTTP , HTTPS, network share and email Notication: email, HTTP , HTTPS and T CP Video recording to edge st.
AXIS Q8665-E PTZ Network Camera T echnical Specifications Connectors SD Card Slot Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card with speed class 1 0.
User Manual V er . M2.2 AXIS Q8665-E PTZ Network Camera Date: June 20 15 © Axis Communications AB, 20 14 P art No. 60455.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Axis Q8665-E è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Axis Q8665-E - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Axis Q8665-E imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Axis Q8665-E ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Axis Q8665-E, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Axis Q8665-E.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Axis Q8665-E. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Axis Q8665-E insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
