Manuale d’uso / di manutenzione del prodotto Q8414-LVS del fabbricante Axis
Vai alla pagina of 64
AXIS Q84 14-L VS Network Camera User Manual.
About this Document This manual is intended for administrators and users of the AXIS Q84 14-LVS Network Camera, and is applicable to rmware 5.40 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of ve years. Low battery power affects the operation of the RT C, causing it to reset at every power-up.
AXIS Q8414-L VS Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q8414-L VS Network Camera T able of Contents Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 56 Technical Specications .
AXIS Q8414-L VS Network Camera Hardware Overview Hardware Overview 1 2 1 3 3 10 2 1 1 1 4 5 6 7 8 9 1 Cable gasket (network cable) 2 Cable gasket (I/O or audio cable) 3 P oE Class selector * 4 Network.
AXIS Q8414-L VS Network Camera Hardware Overview NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specic use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions.
AXIS Q8414-L VS Network Camera Hardware Overview Green Steady green for normal operation. Amber Steady during startup and when restoring settings. Status Red Slow ash for failed upgrade. Green Normal operation. P ower Amber Flashes green/amber during rmware upgrade.
AXIS Q8414-L VS Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems.
AXIS Q8414-L VS Network Camera Access the Product To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certicate. HTTPS (Hypertext T ransfer Protocol over SSL) is a protocol used to encrypt trafc between web browsers and servers.
AXIS Q8414-L VS Network Camera Access the Product Controls on the Live View P age Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG. Select a stream prole for the Live View page from the Stream Prole drop-down list.
AXIS Q8414-L VS Network Camera Access the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only . See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
AXIS Q8414-L VS Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-dened buttons can also appear in the Control panel. See Controls on page 3 1 . Select a PTZ preset position to steer the camera view to the saved position.
AXIS Q8414-L VS Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q8414-L VS Network Camera Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured.
AXIS Q8414-L VS Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q8414-L VS Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS Q8414-L VS Network Camera Set Up the Product 3. Click in the Focus position bar to focus on a desired location. The buttons < and > move the focus position one step in either direction. The buttons << and >> move the focus position in multiple steps in either direction.
AXIS Q8414-L VS Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 19 . • Stream proles. See page 20 .
AXIS Q8414-L VS Network Camera Video and Audio • Maximum frame rate . To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a xed amount. Alternatively , the frame rate can be set as Unlimited , which means the Axis product always delivers the highest frame rate possible under the current conditions.
AXIS Q8414-L VS Network Camera Video and Audio • In the Live View page – select the stream prole from the Stream prole drop-down list. For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its purpose.
AXIS Q8414-L VS Network Camera Video and Audio Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise.
AXIS Q8414-L VS Network Camera Video and Audio The Day/Night shift level bar helps determine when the camera will shift from day mode to night mode. Normally , the camera automatically changes mode from day to night when very dark (level 1 00 in the slider).
AXIS Q8414-L VS Network Camera Video and Audio 6. Click Save . To modify the date and time format, go to System Options > Date & Time . See Date & Time on page 44 . Overlay Image An overlay image is a static image superimposed over the video stream.
AXIS Q8414-L VS Network Camera Video and Audio For more information, see the online help Important Adding many privacy masks may affect the product’s performance. Focus & Zoom Focus and zoom should only be congured when installing or reinstalling the product.
AXIS Q8414-L VS Network Camera Video and Audio To set the audio mode, go to Video & Audio > Audio Settings and select the desired mode from the Audio mode drop-down list. Audio Input An external microphone or a line source can be connected to the Audio-in connector .
AXIS Q8414-L VS Network Camera Video and Audio Output gain - Control the volume (dB Full Scale) of the line audio output. If the sound is too low , choose a higher dB . If the sound is too high, choose a lower dB . Audio Clips An audio clip is a sound le that can be played when events occur or directly from the Live View page.
AXIS Q8414-L VS Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole.
AXIS Q8414-L VS Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page.
AXIS Q8414-L VS Network Camera PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area.
AXIS Q8414-L VS Network Camera PTZ (Pan T ilt Zoom) 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save . To modify or remove guard tours, go to PTZ > Guard T our , select the guard tour in the Guard T our List and click Modify/Remove .
AXIS Q8414-L VS Network Camera Detectors Detectors Camera T ampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. T o send an alarm, for example an email, an action rule must be set up.
AXIS Q8414-L VS Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window .
AXIS Q8414-L VS Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size.
AXIS Q8414-L VS Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS Q8414-L VS Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings .
AXIS Q8414-L VS Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected.
AXIS Q8414-L VS Network Camera Events - Day/Night Mode – T rigger the rule when the product switches between day mode (IR cut lter on) and night mode (IR cut lter off). This can for example be used to control an external infrared (IR) light connected to an output port.
AXIS Q8414-L VS Network Camera Events • Play Audio Clip – See Audio Clips on page 27 . • PTZ Control - Preset P osition – Go to a preset position. - Guard T our – Start a guard tour . See Guard T our on page 30 . • Record Video – Record video and audio to a selected storage.
AXIS Q8414-L VS Network Camera Events Set Up Email Recipients Email recipients can be congured by selecting one of the listed email providers, or by specifying the SMTP server , port and authentication used by , for example, a corporate email server .
AXIS Q8414-L VS Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 4 1 . • To set up action rules, see page 37 . • To access recordings, see Recording List on page 4 1 .
AXIS Q8414-L VS Network Camera Recordings 5. Click Save to save and start the recording. 42.
AXIS Q8414-L VS Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS Q8414-L VS Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 80 2.1X is based on EAP (Extensible Authentication Protocol).
AXIS Q8414-L VS Network Camera System Options To change the date and time settings, select the preferred Time mode under New Server Time : • Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically .
AXIS Q8414-L VS Network Camera System Options Assign IP Address Using ARP/Ping The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power . 1. Acquire a free static IP address on the same network segment as the computer .
AXIS Q8414-L VS Network Camera System Options AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www .axiscam.net To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > T CP/IP > Basic .
AXIS Q8414-L VS Network Camera System Options HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced . In addition to the default setting, which is 80, any port in the range 1 0 24–65535 can be used.
AXIS Q8414-L VS Network Camera System Options Note H.264 video streams will not be available if the RTSP server is disabled. SOCKS SOCKS is a networking proxy protocol. The Axis product can be congured to use a SOCKS server to reach networks on the other side of a rewall or proxy server .
AXIS Q8414-L VS Network Camera System Options UPnP TM The Axis product includes support for UPnP TM . UPnP TM is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. UPnP TM can be disabled under System Options > Network > UPnP TM .
AXIS Q8414-L VS Network Camera System Options The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
AXIS Q8414-L VS Network Camera System Options To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings . P orts & Devices I/O P orts The Axis product provides one input port and one output port for connection of external devices.
AXIS Q8414-L VS Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting on page 55 .
AXIS Q8414-L VS Network Camera System Options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings.
AXIS Q8414-L VS Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS Q8414-L VS Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .
AXIS Q8414-L VS Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer .
AXIS Q8414-L VS Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support .
AXIS Q8414-L VS Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q84 14-LVS Network Camera Image sensor Progressive Scan RGB CMOS 1/3” Lens Varifocal, remote focus and zoom, P-Iris control, megapixel resolution, 2.
AXIS Q8414-L VS Network Camera T echnical Specifications Function/group Item Specications Security P assword protection, IP address ltering, IEEE 80 2.
AXIS Q8414-L VS Network Camera T echnical Specifications Function/group Item Specications Casing P olycarbonate dome and IR window , IP66- and NEMA 4X-rated, IK10+ 50 Joules impact-resistant stainless steel casing.
AXIS Q8414-L VS Network Camera T echnical Specifications Connectors I/O Connector 4-pin terminal block for: • Auxiliary power (DC output) • Digital Input • Digital Output • 0 V DC (-) 4 3 2 1 Function Pin Notes Specications 0 V DC (-) 1 0 V DC DC output 2 Can be used to power auxiliary equipment.
AXIS Q8414-L VS Network Camera T echnical Specifications 1 Tip 2 Ring 3 Sleeve Audio Input Microphone/Line in Ground Audio Output Line out (mono) Ground SD Card Slot Supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10.
User Manual V er . M1.4 AXIS Q84 14-LVS Network Camera Date: October 20 14 © Axis Communications AB, 20 14 P art No. 6037 1.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Axis Q8414-LVS è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Axis Q8414-LVS - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Axis Q8414-LVS imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Axis Q8414-LVS ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Axis Q8414-LVS, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Axis Q8414-LVS.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Axis Q8414-LVS. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Axis Q8414-LVS insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
