Manuale d’uso / di manutenzione del prodotto P3364-LVE del fabbricante Axis
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USER MANUAL AXIS P3364–LVE User Manual.
About this Document This manual is intended for administrators and users of the AXIS P3364–LVE Fixed Dome Network Camera, and is applicable to rmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly. This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS).
AXIS P3364–LVE User Manual Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS P3364–LVE User Manual Table of Contents Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 55 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Performance Considerations .
AXIS P3364–LVE User Manual Hardware Overview Hardware Overview 1 2 1 6 1 0 1 2 3 4 5 6 7 8 1 3 1 4 1 5 1 1 9 1. Heater (only in outdoor model) 2. IR light 3. Network connector (PoE) 4. Audio out 5. LED indicators 6. Audio in 7. I/O connector 8. Control button 9.
AXIS P3364–LVE User Manual Hardware Overview Connectors For technical specications, see page 59 . Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE NOTICE NOTICE The product shall be connected using a shielded network cable (STP).
AXIS P3364–LVE User Manual Hardware Overview Green Normal operation. Power Amber Flashes green/amber during rmware upgrade. Note • The Status LED can be congured to be unlit during normal operation. To congure, go to Setup > System Options > Ports & Devices > LED .
AXIS P3364–LVE User Manual Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product.
AXIS P3364–LVE User Manual Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product.
AXIS P3364–LVE User Manual Accessing the Product Set Power Line Frequency Power line frequency is set the rst time the Axis product is accessed and can only be changed from Plain Cong (see page 52 ) or by resetting the product to factory default.
AXIS P3364–LVE User Manual Accessing the Product Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information about how to enable and congure output buttons, see page 27 . The Manual Trigger button is used to trigger an action rule from the Live View page.
AXIS P3364–LVE User Manual Accessing the Product Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio.
AXIS P3364–LVE User Manual Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS P3364–LVE User Manual Media Streams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured.
AXIS P3364–LVE User Manual Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS P3364–LVE User Manual Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS P3364–LVE User Manual Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 19 . • Camera settings.
AXIS P3364–LVE User Manual Video and Audio • Compression . The compression level affects the image quality, bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes.
AXIS P3364–LVE User Manual Video and Audio Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation.
AXIS P3364–LVE User Manual Video and Audio Set Shutter to • Auto to set the shutter speed automatically. If required, use Max shutter to limit the shutter speed to prevent the frame rate from being reduced. For example, to get 30 fps, set Max shutter to 1/30.
AXIS P3364–LVE User Manual Video and Audio De-select the Enable IR illumination option to disable IR illumination altogether. If you disable the Synchronize IR illumination with day/night option, IR illumination will not be synchronized with day/night changes.
AXIS P3364–LVE User Manual Video and Audio Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide extra information or to mask a part of the image.
AXIS P3364–LVE User Manual Video and Audio Note • Changing the zoom level moves the focus position. Focus should always be adjusted after changing the zoom. • Movements in front of the camera should be avoided during automatic focusing. On the Advanced tab, focus can be adjusted manually: 1.
AXIS P3364–LVE User Manual Video and Audio To use a professional microphone requiring 48 V phantom power, you need an external power supply and a balanced-unbalanced converter (audio transformer) in between. Use the Input gain to control the volume (dB Full Scale) of the audio input.
AXIS P3364–LVE User Manual Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 . • Default Viewer for Browser.
AXIS P3364–LVE User Manual Live View Cong Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.
AXIS P3364–LVE User Manual Live View Cong - Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds.
AXIS P3364–LVE User Manual PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area.
AXIS P3364–LVE User Manual PTZ (Pan Tilt Zoom) 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option.
AXIS P3364–LVE User Manual Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.
AXIS P3364–LVE User Manual Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection .
AXIS P3364–LVE User Manual Detectors Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark background trigger motion detection.
AXIS P3364–LVE User Manual Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS P3364–LVE User Manual Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings .
AXIS P3364–LVE User Manual Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule .
AXIS P3364–LVE User Manual Events • System - System Initializing — trigger the rule when the product is being started. This can for example be used to send a notication when the product restarts. • Time - Recurrence — trigger the rule periodically, see Recurrences, on page 39 .
AXIS P3364–LVE User Manual Events 7. Select a Stream prole and congure the Duration settings as described below. 8. Select Network Share from the Storage drop-down list. To add additional criteria, select the Additional conditions option and add additional triggers.
AXIS P3364–LVE User Manual Events 2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule. 3. Click OK . To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.
AXIS P3364–LVE User Manual Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 40 . • To set up action rules, see page 37 . • To access recordings, see Recording List, on page 40 .
AXIS P3364–LVE User Manual System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS P3364–LVE User Manual System Options HTTPS HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing. HTTPS can also be used by users and clients to verify that the correct device is being accessed.
AXIS P3364–LVE User Manual System Options Certicates CA Certicate The CA certicate is used to validate the identity of the authentication server. Enter the path to the certicate directly, or locate the le using the Browse button. Then click Upload .
AXIS P3364–LVE User Manual System Options CA certicates - to authenticate peer certicates, for example the certicate of an authentication server in case the Axis product is connected to an IEEE 802.
AXIS P3364–LVE User Manual System Options • Set manually allows you to manually set date and time. If using an NTP server, select your Time zone from the drop-down list.
AXIS P3364–LVE User Manual System Options AVHS is enabled by default. The settings are congured under System Options > Network > TCP IP > Basic . One-click enabled - Press the product’s control button (see Hardware Overview, on page 6 ) to connect to an AVHS service over the Internet.
AXIS P3364–LVE User Manual System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network.
AXIS P3364–LVE User Manual System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.
AXIS P3364–LVE User Manual System Options The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
AXIS P3364–LVE User Manual System Options 3. Click Format and select the desired le system. Note During formatting any previous data stored on the disk will be lost. Mounting is done automatically when the card is inserted or when the product is started.
AXIS P3364–LVE User Manual System Options Port Status The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports. Maintenance The Axis product provides several maintenance functions.
AXIS P3364–LVE User Manual System Options Access Log - Lists all failed attempts to access the product. The Access Log can also be congured to list all connections to the product (see below). Server Report - Provides information about the product status in a pop-up window.
AXIS P3364–LVE User Manual System Options To reset the product to the factory default settings: 1. Disconnect power from the product. 2. Press and hold the control button and reconnect power. See Hardware Overview, on page 6 . 3. Keep the control button pressed for about 15 seconds until the status LED indicator ashes amber.
AXIS P3364–LVE User Manual Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS P3364–LVE User Manual Troubleshooting arp -s <IP address> <serial number> temp ping -s 408 <IP address> In Windows , type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s <IP address> <serial number> ping -l 408 -t <IP address> 2.
AXIS P3364–LVE User Manual Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to located the product on the network.
AXIS P3364–LVE User Manual Troubleshooting Lower frame rate than expected See Performance Considerations, on page 61 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available.
AXIS P3364–LVE User Manual Troubleshooting Focus, zoom, and fan Remote focus and zoom do not work In subzero temperatures, function in these hardware parts is suspended until the camera is heated to.
AXIS P3364–LVE User Manual Technical Specications Technical Specications Function/group Item Specications Models AXIS P3364–LVE Image sensor Progressive scan RGB CMOS 1/3”, 1.3MP Lens Varifocal, remote focus and zoom, P-iris, IR corrected, mexapixel resolution 6 mm models: 2.
AXIS P3364–LVE User Manual Technical Specications Function/group Item Specications Security Password protection, IP address ltering, HTTPS encryption*, IEEE 802.
AXIS P3364–LVE User Manual Technical Specications Function/group Item Specications Operating conditions -40 to 55 °C (-40 to 131 °F), humidity 10 - 100% RH (condensing) Storage temperature -.
AXIS P3364–LVE User Manual Technical Specications • Heavy usage of event settings affect the product’s CPU load. Frame rate affected. • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance.
User Manual Ver. M1.15 AXIS P3364–LVE User Manual Date: 2013 © Axis Communications AB, 2012 - 2013 Part No. 45406.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Axis P3364-LVE è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Axis P3364-LVE - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Axis P3364-LVE imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Axis P3364-LVE ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Axis P3364-LVE, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Axis P3364-LVE.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Axis P3364-LVE. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Axis P3364-LVE insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
