Manuale d’uso / di manutenzione del prodotto thermal network camera del fabbricante Axis Communications
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USER MANUAL AXIS Q1931–E Thermal Network Camera.
About this Document This manual is intended for administrators and users of AXIS Q1931–E Thermal Network Camera, and is applicable to rmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
Europe This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states.
AXIS Q1931–E Thermal Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q1931–E Thermal Network Camera Hardware Overview Hardware Overview 4 5 6 3 2 1 7 8 1 Power connector 2 I/O and audio terminal connector 3 Network connector 4 Status indicator LED 5 MicroSD memory card slot 6 Control button 7 Foot 8 Mounting bracket Connectors and Buttons For technical specications, see page 53 .
AXIS Q1931–E Thermal Network Camera Hardware Overview • Input/Output (I/O) devices When connecting external equipment, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating. For more information, see Multi-Connector Cable (sold separately), on page 47 .
AXIS Q1931–E Thermal Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product.
AXIS Q1931–E Thermal Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product.
AXIS Q1931–E Thermal Network Camera Accessing the Product Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information about how to enable and congure output buttons, see page 23 . The Manual Trigger button is used to trigger an action rule from the Live View page.
AXIS Q1931–E Thermal Network Camera Accessing the Product Click the View Full Screen button and the video image will ll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view. The Record button is used to record the current video stream.
AXIS Q1931–E Thermal Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q1931–E Thermal Network Camera Media Streams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured.
AXIS Q1931–E Thermal Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS Q1931–E Thermal Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS Q1931–E Thermal Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can congure the following: • Video stream settings. See page 15 . • Stream proles. See page 17 .
AXIS Q1931–E Thermal Network Camera Video and Audio • Video & Audio > Video Stream . Under Preview , click Open and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height elds and click Apply .
AXIS Q1931–E Thermal Network Camera Video and Audio Stream Proles A stream prole is a set of predened stream settings including resolution, compression, frame rate and overlay settings. Stream proles can be used: • When setting up recording using action rules.
AXIS Q1931–E Thermal Network Camera Video and Audio 3. To include date and time, select Include date and Include time . 4. To include a text string, select Include text and enter the text in the eld. Modiers can be used, see File Naming & Date/Time Formats in the online help .
AXIS Q1931–E Thermal Network Camera Video and Audio 4. From the Actions list, select Overlay Text 5. Enter the text to display in the Text eld. This is the text that #D will be replaced by. 6. Specify the Duration . The text can be displayed while the rule is active or for a xed number of seconds.
AXIS Q1931–E Thermal Network Camera Video and Audio Select Microphone to use an external microphone or Line to use a Line in device, e.g. an audio mixer for multiple microphones or a microphone with a built-in amplier, as audio source. The Microphone power option provides DC power for an external microphone.
AXIS Q1931–E Thermal Network Camera Video and Audio Note Audio clips cannot be used if the product’s audio functionality is enabled. The audio functionality is enabled on the Audio tab under Video & Audio > Video Stream .
AXIS Q1931–E Thermal Network Camera Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 17 .
AXIS Q1931–E Thermal Network Camera Live View Cong Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.
AXIS Q1931–E Thermal Network Camera Live View Cong - Active/Inactive displays two buttons, one or each action. To congure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state .
AXIS Q1931–E Thermal Network Camera Detectors Detectors Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.
AXIS Q1931–E Thermal Network Camera Detectors To delete an include or exclude window, select the window in the list of windows and click Del . Motion Detection Parameters The parameters controlling .
AXIS Q1931–E Thermal Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS Q1931–E Thermal Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed.
AXIS Q1931–E Thermal Network Camera Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule .
AXIS Q1931–E Thermal Network Camera Events Available actions include: • Output Port – Activate an I/O port to control an external device. • Overlay Text – Display an overlay text. See Using Overlay Text in an Action Rule, on page 18 . • Play Audio Clip – See Audio Clips, on page 20 .
AXIS Q1931–E Thermal Network Camera Events Recipients Recipients receive media les and notication messages. The following recipients are available: Recipient Use with action Email 1 Send Image.
AXIS Q1931–E Thermal Network Camera Events 2. Enter a Name and select Email from the Type list. 3. Enter the email addresses to send emails to in the To eld. Use commas to separate multiple addresses. 4. Select the email provider from the Provider list.
AXIS Q1931–E Thermal Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 33 . • To set up action rules, see page 30 . • To access recordings, see Recording List, on page 33 .
AXIS Q1931–E Thermal Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le.
AXIS Q1931–E Thermal Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS Q1931–E Thermal Network Camera System Options 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups.
AXIS Q1931–E Thermal Network Camera System Options 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1.
AXIS Q1931–E Thermal Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.
AXIS Q1931–E Thermal Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.
AXIS Q1931–E Thermal Network Camera System Options Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is optional and will be used if the primary is unavailable. NTP Conguration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network.
AXIS Q1931–E Thermal Network Camera System Options Enable/Disable - When enabled, the Axis product attempts to congure port mapping in a NAT router on your network, using UPnP TM . Note that UPnP TM must be enabled in the product (see System Options > Network > UPnP ).
AXIS Q1931–E Thermal Network Camera System Options Depending on the level of security required, select the version on SNMP to use. SNMP v1/v2 provides the lowest level of security. The community name can be specied as a password for read or read/write access to all supported SNMP devices.
AXIS Q1931–E Thermal Network Camera System Options Storage SD Card The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10. NOTICE NOTICE NOTICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.
AXIS Q1931–E Thermal Network Camera System Options 5. If required, select The share requires login and enter the user name and password. 6. Click Connect . To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools .
AXIS Q1931–E Thermal Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting, on page 49 .
AXIS Q1931–E Thermal Network Camera System Options File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings.
AXIS Q1931–E Thermal Network Camera Multi-Connector Cable (sold separately) Multi-Connector Cable (sold separately) When connecting external equipment to the Axis product, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating.
AXIS Q1931–E Thermal Network Camera Multi-Connector Cable (sold separately) 12 V max 50 mA 1 2 A B Connection diagram A I/O congured as input B I/O congured as output I/O connector 1 2 3 4 48.
AXIS Q1931–E Thermal Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS Q1931–E Thermal Network Camera Troubleshooting 1. In UNIX/Linux , type the following from the command line: arp -s <IP address> <serial number> temp ping -l 408 <IP address> I.
AXIS Q1931–E Thermal Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network.
AXIS Q1931–E Thermal Network Camera Troubleshooting The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product.
AXIS Q1931–E Thermal Network Camera Technical Specications Technical Specications Function/group Item Specications Models AXIS Q1931–E Image sensor Uncooled Micro bolometer 384x288 pixels, pixel size 17 µm Lens 7 mm: f 1.2 FoV horizontal 55°, Vertical 40° 13 mm: f 1.
AXIS Q1931–E Thermal Network Camera Technical Specications Function/group Item Specications Audio streaming Two-way, Full duplex Audio compression AAC LC 8/16 kHz, G.
AXIS Q1931–E Thermal Network Camera Technical Specications Function/group Item Specications Approvals EN 55022 Class B EN 50121-4 EN 55024 EN 61000-6-1 EN 61000-6-2 FCC Part 15 Subpart B Class.
AXIS Q1931–E Thermal Network Camera Technical Specications • Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth. • Accessing Motion JPEG and H.264 video streams simultaneously.
User Manual Ver. M3.4 AXIS Q1931–E Thermal Network Camera Date: November 2013 © Axis Communications AB, 2013 Part No. 54672.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Axis Communications thermal network camera è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Axis Communications thermal network camera - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Axis Communications thermal network camera imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Axis Communications thermal network camera ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Axis Communications thermal network camera, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Axis Communications thermal network camera.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Axis Communications thermal network camera. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Axis Communications thermal network camera insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
