Manuale d’uso / di manutenzione del prodotto I-SURF del fabbricante Siemens
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Contens I Contents Safety Instructions 1 Instructions regarding the location of the device 1 Approval 2 1. About This Documentation 3 1.1 Introduction 3 1.2 Where to find information in this documentation 3 1.3 Typographic Conventions 4 2. Introduction 5 2.
Contens II 8. I-Surf USB Utilities 35 8.1 ISDN Configuration Wizard 36 8.2 CAPI Monitor 37 8.3 Loopback Test Program 39 8.3.1 Prerequisites of the Test 39 8.3.2 Testing Criteria and Testing Procedure 39 8.3.3 Test Execution and Test Result 40 9. RVS COM Lite 43 9.
Safety Instructions 1 Safety Instructions Please read the installation instructions carefully, before you connect and initially start up the I-SURF USB box. The I-SURF USB box may be given to a third person only if accompanied by the in stallation instructions as well.
Approval 2 Approval Federal Communication Commission approval from the Federal Office for Telecommu nication Approvals has been granted for this ISDN product.
1. About This Documentation 3 1. About This Documentation 1.1 Introduction This documentation describes the installation and operation of the Siemens ISDN Adapter and contains a lot of other interesting information on ISDN and on using your ISDN Adapter in conjunction with application programs.
1. About This Documentation 4 1.3 Typographic Conventions The following tables explain symbols and typographic conventions used in this documentation. Symbol Type of notice Description Information Imp.
2. Introduction 5 2. Introduction 2.1 Preface Congratulations! Thank you for purchasing a Siemens ISDN Adapter. For many decades now, Siemens has been one of the leading manufacturers and developers in data communications in Europe. Siemens’ advanced technology as implemented in your new ISDN Adapter opens up new horizons in data communications.
2. Introduction 6 2.3 Deliverables The following components are supplied with your I-SURF USB: 1 I-SURF USB box 1 ISDN S 0 connection cable with RJ45/IAE plugs (not illustrated) 1 USB cable for connec.
2. Introduction 7 2.6 Warranty Siemens AG offers a warranty on this device for a period of 12 months from the date of purchase from the dealer. Your purchase receipt serves as proof of date of purchase, so keep it in a safe place. Siemens AG will repair any manufacturing or material defects that arise during the pe riod of guar antee.
2. Introduction 8 2.8 Internet-Support Up-to-date information, device drivers, and tips related to PC communications products are available on the Internet. Establish an Internet connection as described in Chapter 10, „ Internet Access. “ Start your browser and point it to the following URL: http://www.
3. Basics of ISDN 9 3. Basics of ISDN 3.1 What is ISDN ? ISDN is an abbreviation for Integrated Services Digital Network, a modern communications network.
3. Basics of ISDN 10 3.3 ISDN Access Converting a standard analog phone line to ISDN has become very simple these days. The existing phone line can simply be changed over to ISDN at a specified point in time. Since ISDN uses existing telephone cables, the telephone company does not need to run any new lines to your house or office.
4. Drivers and Applications 11 4. Drivers and Applications 4.1 Overview You can use your ISDN Adapter for a wide variety of applications. The most important applications are: Online services - Internet access via PPP (direct dial-up to an Internet provider), AOL, CompuServe, and others.
4. Drivers and Applications 12 The NDIS WAN Miniport driver is therefore optimally suited for the following applications: Internet access - The Dial-Up Network establishes an ISDN connection with your Internet provider.
4. Drivers and Applications 13 Some standard CAPI applications are: Online services Online services should be configured to use the CAPI wherever possible, as this offers you the fastest and safest service access.
4. Drivers and Applications 14.
5. USB Installation 15 5. USB Installation 5.1 Installation Requirements Your PC must meet the following requirements if you want to install the ISDN Adapter : IBM AT or -compatible Pentium II with 200 MHz or better Windows 98 min. Pentium 166 MHz, Windows 2000 min.
5. USB Installation 16 5.3 Connecting the ISDN Adapter Please note that the installation CD should be inserted before connecting the hardware for the first time. 1. Connect the ISDN cable (included) to the ISDN Adapter and a properly installed ISDN (S 0 bus) jack.
6. Installation and Configuration under Windows 98 17 6. Installation and Configuration under Windows 98 6.1 Automatic Installation Keep the Windows 98 installation CD handy, as it will be needed during installation.
6. Installation and Configuration under Windows 98 18 3. Accept the default setting to have the computer search for the device driver, and click 'Next' . 4. Enter the pathname of your CD-ROM drive as the location of the driver database. Make sure the ISDN Adapter installation CD is inserted.
6. Installation and Configuration under Windows 98 19 5. Confirm the location of the driver by clicking 'Next' again. The Hardware Wizard will now start updating the driver database, copying the ISDN Adapter driver to your hard disk. This process will take a bit of time; watch the progress indicator on your screen.
6. Installation and Configuration under Windows 98 20 7. Click 'Finish' to continue. 8. The Computer has to be restarted for the new installation to take effect.
6. Installation and Configuration under Windows 98 21 After the system has been restarted, your ISDN Adapter is ready to use. The installation program will have installed the following components on y.
6. Installation and Configuration under Windows 98 22 6.2 Uninstalling To remove the device driver software and the ISDN utilities from your computer, you need to start the Uninstall program: Program Files/I-Surf USB Utilities/Uninstall You need to reboot your computer after uninstalling.
7. Installation and Configuration under Windows 2000 23 7. Installation and Configuration under Windows 2000 7.1 Automatic Installation 1. If a device driver or application software are already instal.
7. Installation and Configuration under Windows 2000 24 3. Accept the default setting to have the computer search for a suitable driver for your device, and click 'Next' . 4. Check CD-ROM drives as an optional search location for suitable drivers.
7. Installation and Configuration under Windows 2000 25 5. Confirm the location found for the driver database by clicking 'Next' again. The Hardware Wizard will now start updating the driver database, copying the ISDN Adapter driver to your hard disk.
7. Installation and Configuration under Windows 2000 26 7. Select the language and click ‘OK‘ . 8. Once the software installation is completed, the installation of the I-Surf ISDN Utilities (ISDN Tools) is started automatically. Click 'Next' .
7. Installation and Configuration under Windows 2000 27 9. Enter or select a destination folder for the I-Surf ISDN Utilities (ISDN Tools). Click 'Next' . 10. Select an existing program folder where the I-Surf ISDN Utilities icons are to be installed.
7. Installation and Configuration under Windows 2000 28 11. This concludes the installation of the I-Surf ISDN Utilities . Click ‘Finish‘ . The installation program will have installed the followi.
7. Installation and Configuration under Windows 2000 29 Your PC’s Device Manager will show a new device : NDIS 3.0 WAN-Miniport Driver for Windows This is where you find the Device Manager: My Compu.
7. Installation and Configuration under Windows 2000 30 7.2 Deactivation (Hot Plug) and Configuration nder Windows 2000, you may deactivate your ISDN Adapter without uninstalling the device driver software. This allows you, for example, to use your ISDN Adapter on a different computer temporarily.
7. Installation and Configuration under Windows 2000 31 3. Click the Properties button to display the configuration parameters for your ISDN Adapter : Here you can select the D channel protocol required for your ISDN access.
7. Installation and Configuration under Windows 2000 32 4. You can change the MSNs for your ISDN Adapter using the Configure button: To add a MSN to the Multi-Subscriber Numbers list, enter it in the entry field in the middle and click Add. To delete a MSN from the Multi-Subscriber Numbers list, select it, and click Remove.
7. Installation and Configuration under Windows 2000 33 7.3 Uninstalling Windows 2000 offers two ways for removing the device driver software and ISDN utilities from your PC: 1. Uninstalling using the Uninstall program: Start the Uninstall program by double-clicking on the Uninstall icon in the I-Surf USB Utilities folder.
7. Installation and Configuration under Windows 2000 34.
8. I-Surf USB Utilities 35 8. I-Surf USB Utilities When you have installed your software and restarted your computer, you will find a new icon for the I-Surf ISDN Utilities program folder on your Windows desktop. (It is possible that this icon is covered by another window.
8. I-Surf USB Utilities 36 8.1 ISDN Configuration Wizard The ISDN Configuration Wizard lets you change the basic ISDN settings entered during software installation: ISDN D channel protocol The ISDN D channel protocol does not usually have to be changed.
8. I-Surf USB Utilities 37 8.2 CAPI Monitor This program shows you the operating status and the connection status of your ISDN Adapter . The display is effected via the system task bar using a set of different icons. Icon Status USB is ready. USB is not connected.
8. I-Surf USB Utilities 38 Single-clicking one of these icons opens a popup menu with the following selections: Command Description Log Opens the connection log, which contains logged data for all connections. Info Opens a dialog box containing information on the current connection.
8. I-Surf USB Utilities 39 8.3 Loopback Test Program The loopback test program is a simple program for checking your ISDN Adapter installation and your ISDN access. The program establishes a connection "with itself", sending data and receiving them.
8. I-Surf USB Utilities 40 The loopback test follows this pattern: 1. The ISDN Adapter is addressed (initialized). 2. An ISDN data connection is established to the multi-subscriber number (MSN) given. If the MSN is correct, a connection is established in order to be able to transmit data.
8. I-Surf USB Utilities 41 4. W atch the messages in the status window showing the current status of the test connection and the test result. Status messages are given in text form and as CAPI or ISDN error numbers.
8. I-Surf USB Utilities 42.
9. RVS COM Lite 43 9. RVS COM Lite 9.1 Welcome to RVS-COM Lite It's simple and easy to use RVS-COM Lite to manage all your important communications tasks without fuss or bother. RVS-COM is fully compatible with most popular communications devices and services and lets you start as soon as you have installed the program.
9. RVS COM Lite 44 9.3 Setup So richten Sie RVS-COM Lite mit Hilfe des Setup-Programms auf Ihrem PC ein: 1. Insert the I-Surf USB CD into your CD drive. 2. If the setup program doesn't start automatically, click on Start in the Taskbar and then Run .
10. Internet access 45 10. Internet access 10.1 Microsoft Dial-Up Network When the driver software has been successfully installed, you can use the Dial-Up Network to connect your computer to other computers or networks. To do so, you will first need to have your server or provider provide you with the access parameters for the dial-up connection.
10. Internet access 46 2. Enter the server’s area code and subscriber number (here: 01111) This concludes the definition of the connection. You will now have to select the correct network protocols. 3. To activate the required network protocols for this newly created connection, you will have to change the server type.
10. Internet access 47 4. Select the appropriate settings for the protocols supported by the server (here: TCP/IP): Limiting the number of protocol will speed up the connection process. Now you can connect to the server by double-clicking on the connection icon.
10. Internet access 48 5. Enter your user name and password. If your server access is valid and your user data were correctly entered, you should now be connected to the server via the network. 10.2 Regular ISP With Multilink PPP If you want to use a multilink connection (i.
10. Internet access 49 2. Click Settings under Set additional devices, then click Add to add a device..
10. Internet access 50 For example, if the connection uses ("Using:") ISDN Line 0 , you may add ISDN Line 1 to Set additional devices to activate the multilink function for this connection. This will make 128 kbps bandwidth available to you.
10. Internet access 51 10.3 Online Services You can use your ISDN Adapter to access a variety of online services. Online services offer a broad spectrum of information services that is continuously being updated. Online services offer up-to-date information, the way newspapers and magazines have done, but by an electronic route.
10. Internet access 52.
11. Troubleshooting 53 11. Troubleshooting 11.1 Hardware Installation The PC cannot be booted. Check to see if all cables were connected properly. 11.2 Device Driver Installation/Operating System “Fax operation not possible.” Fax operation is only possible with software using the CAPI interface.
11. Troubleshooting 54 11.3 Dial-Up Network If you wish to use the ISDN Adapter with the Windows Dial-Up Network, you will first have to configure a connection. Once a connection is configured, click the connection icon to establish the connection. The current connection status will be displayed in the status window.
11. Troubleshooting 55 11.5 Check Liste Effect Cause Check Action Connecting I-Surf USB Operating system does not recognize I-Surf USB when it is plugged in Incorrect operating system Are you using Windows 98 or Windows 2000? Install Windows 98 or Windows 2000.
11. Troubleshooting 56 Installation Installation does not start automatically No new hardware detected Is the ISDN Adapter connected to the PC? Properly connect the USB cable to the ISDN Adapter and reboot. Previous installation was interrupted Remove previous installation and reboot.
11. Troubleshooting 57 Loopback Test An error message appears after the test USB connection error Has the PC been correctly connected to I- Surf USB? Establish correct USB connection. ISDN S0 cable error Has I-Surf USB been correctly connected to the ISDN outlet? Establish correct ISDN connection.
11. Troubleshooting 58 ISDN Software No ISDN connection possible either incoming and outgoing D channel protocol incompatible Is the D channel protocol DSS1? Ask ISDN carrier for D channel protocol. ISDN connection to a specific target not possible Incompatible B channel protocols Are the B channel protocols (X.
11. Troubleshooting 59 Dial-up Network Dial-up Network shows “ verifying user name and password ” but then stops User account not valid Connection has been established. Are the , user ID and password valid? Consult dial-up server administrator for help.
11. Troubleshooting 60 Software Fax transmission does not succeed PC performance too low Are other PC programs active? Close other applications. Does the PC meet minimum hardware requirements? Update PC hardware. Incompatible Fax device Does fax transmission work with other fax machines? Check if an update for the ISDN Adapter is available.
Appendix 61 Appendix A1: Technical Specifications Hardware Energy consumption Energy supply from PC via USB interface Approved ambient environment for operation +5°C bis + 45°C Dimensions (L x W x H) 127 x 119 x 31 mm W eight of the USB-Box: 185 g Length of cable: ISDN connecting cord approx.
Appendix 62 A2: CAPI 2.0 Error Messages Number ( hex) Description 0x1001 Error in API_REGISTER 0x1002 Invalid application ID 0x1003 Invalid message 0x1004 Invalid command or subcommand 0x1005 Queue fu.
Appendix 63 A3: ISDN S 0 Interface Pin Assignment ISDN S 0 interface pin assignment (RJ45 plug/jack) (CCITT I.430/ISO 8877) Pin Signal 1 Not used 2 Not used 3 STA (Sending A) 4 SRA (Receiving A) 5 SRB.
Appendix 64 A5: USB Interface Pin Assignment USB interface pin assignment: Ordernumber: A30853-X501-B101-1-19.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Siemens I-SURF è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Siemens I-SURF - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Siemens I-SURF imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Siemens I-SURF ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Siemens I-SURF, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Siemens I-SURF.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Siemens I-SURF. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Siemens I-SURF insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
