Manuale d’uso / di manutenzione del prodotto FRITZ!WLAN USB Stick N 2.4 del fabbricante AVM
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Installation, Configuration a nd Operation FRITZ!W L AN U SB St ic k N 2.4.
2 Legal N oti ce FRITZ!WLAN USB Stick N 2.4 This doc umentat ion and the software it descr ibes are prot ected by copy right. A VM grants the non- exclusive ri ght to use th e sof tware, which is suppli ed exclus ively in what is k nown as objec t code format .
3 T radem arks: Un less otherw ise in dicate d, all tr adema rks mentione d are legal ly prot ected tr ade- marks owned by A VM GmbH, especially product names and logos. Microsoft, Windows and the Win dows lo go ar e tr ade mark s owned by Mic ro soft C orpo rat ion in t he US A and/ or other cou nt ries.
4 T able of C ontents 1 FRITZ!WL AN USB Stick N 2.4 . . . . . . . . . . . . . . . . . . . . . . . . 8 1.1 Pack age C ontents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 1.2 Opera tion Re quirem ents . . . . . .
5 9 Customer Service Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 51 9.1 Docume ntati on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 9.2 Inform ation in th e Int ernet . . . . . . . . . . . . .
6 Safety Ins truct ions When work ing w ith the FRITZ!WL AN USB Stic k N, fol low the instructions below to protect yourself and the FRITZ!WL AN USB Sti ck N fr om damag e. • Do not inst all FRITZ!WL AN USB Stic k N during an ele c- trical storm . • Unplug t he FRI TZ!WLAN USB Stick N from the comput- er during a n electrical storm.
7 Symb ol s a n d H i ghl ig h ti ng The fo llow ing highl ighting and ico ns are us ed to de sign ate impor tant info rmation: This symbol indic ates useful hints to as sist y ou in working wi th the FRI TZ!WLAN USB S tick N. Thi s symb ol indi cat es import ant inst ructio ns that m ust be obser ved to avoi d malfun ctions .
8 1 FRITZ!WLAN USB Stick N 2.4 An Overview FRITZ!WLA N USB Stick N 2.4 is a WLAN adapter for the Univ ersal Serial Bus (USB). With the FR ITZ!WL AN US B Sti ck N, you can conn ect your com puter d i- rectly with a WLAN access point, for exam ple, with a FRITZ!B ox WLA N by AVM.
9 – Windows X P (32- or 64- bit editi on) ) Install ation of the latest ser vic e packs and updates is rec- ommen ded. • pen tium -class comp uter or n oteb ook (500 M Hz CPU or better ) • at le.
10 1.4 T echnical Spec ific ations LEDs: 2 (c onne ction / ac tiv ity) USB port : USB version 2 .0, compa tible with USB 1.1 with re duc ed dat a throu gh- put WLAN module: Support for radio network in acc or- dance with IEEE 802.11 n IEEE 802.11 g and IEEE 802.
11 Firmwa re: can be update d Channels: 1 through 1 3 (ETSI) Ambi ent temperature (duri ng operat ion): -5 to 45°C Ambi ent t emper a- ture (id le): -10 to 7 0°C Humi dity (idle/operation): 5 to 9 0.
12 2 A VM St ick & Surf T echno logy C onn ecti ng Sec ur ely with a FRIT Z!Bo x WLAN With the AVM Stick & Sur f technol ogy the F RITZ! WLAN U SB Sti ck N can tak e ove r the WLAN sec urit y settings fr om FRITZ !Bo x WLAN produ cts.
13 As soon a s you c onnect the FRI TZ!WLAN USB Sti ck N to your c omputer, the security settings of your WLAN are im- plem ent ed in th e FRITZ !WLAN c o ntr ol sof twa re and then deleted from the Stick. The AVM Stick & Surf logo appears and a WLAN connection to your FRITZ!Bo x is estab lished automatically.
14 3 I nstalla tio n Installing F RITZ!WLAN USB Stick N The FRITZ!WLAN USB Stick N can be installed in the operating systems Windows 7 (3 2-bit and 64-bit edi tion), Wind ows Vista (32-bit and 6 4- bit edi tion) an d Wind ows XP (32-bi t and 64- bit edi tion).
15 5. Then click “Y es” (Windows 7) or “C ontinue” (Windows Vista) in the “Use r Account Control” dia- log. The dr iv ers and the c o ntr ol sof twa re for the FRITZ! WLAN US B Stick N will be in stalled now. If you are prom pted to do so, i nsert t he FRITZ!WLA N USB Stick N CD an d foll ow the i nstruc- tions on the sc reen.
16 5. Then click “Y es” (Windows 7) or “C ontinue” (Windows Vista) in the “Use r Account Control” dia- log. 6. In the “Found New Hardw are” window , select “Loc ate and install driver software (rec ommended)”.
17 4. The dri v ers a nd the c ont r ol sof twa re f or y our FRITZ!WLAN USB Stick N are installed autom atically . If you are prom pted to do so, i nsert t he FRITZ!WLA N USB Stick N CD an d foll ow the i nstruc- tions on the sc reen.
18 5. Insert the FRITZ!WLAN USB Stick N CD and select the option “In stal l software autom atical ly (rec ommen d- ed)”. Confirm with “C ontinue ”. If an additional Windows dialog ask s if you want to install soft ware not di gitally signed by Microsoft , click the “Continue Anyway” bu tton.
19 4 The FRITZ!WLAN C ontro l Software Establis hing and Clearing WLAN C onn ections With the F RITZ! WLAN U SB St ick N y ou can esta blish wirel ess ne twork connections (WLANs) with various WLAN devices. The FRITZ!WLAN co n- trol software is av ailable to manag e all these WLAN connections.
20 The mi ddle sec tion di sp lay s the ic on of the WLAN c onn ec- tion as a b ox with l inks to t he devi ces on th e lef t and on the rig ht. Th e small icons in the b ox display the c onnec- tion q uality and t he encr yption used .
21 4.2 Estab lishing a WLAN C onnection With FRITZ! WLAN you can establish WLAN connect ions to WLAN remo te sites (access points), whi ch c an provid e ac- cess to DSL, to prin ters, t o mobile ph ones , PDAs, a nd even to other WLAN clients. Direct c onnections are also possi- ble to other F RITZ!WLAN USB Sticks.
22 If you p erform ed inst all ation with out u si ng Stic k & S urf , yo u ha ve t o se l e ct t h e W L A N r e m ot e si t e ( t h e WL A N ac ce ss poin t) to con nect with manually. In t his case t he con trol software FRITZ!WLAN automatically searches for WLAN de- vice s at your lo cati on.
23 2. Enter the W LAN k ey in the “W LAN k ey” fie ld. All other WL AN parties o f the ad- hoc connectio n must also enter this k ey. See also the encr yption instructions in the section “Encryption” from page 33. C onfirm the se ttings configur ed earlier for the ad -hoc network.
24 See the encryp tion ins truction s in the secti on “Enc ryp- tion” fr om pag e 33. The ad-hoc n etwork i s dis play ed on th e FRITZ!WL AN con - sole as a known device and the WLA N connection is estab- lished.
25 5 Microsoft WLAN Ser vic e Establis hing and Clearing WLAN C onn ections In Windows 7, Windows Vi sta and Windows XP wi th Ser vic e Pack 2, the Microsoft W LAN ser vice WZ C (Wireless Z ero Configuration) can be used to man age w ireless d evic es rathe r than the FRI TZ!WLAN pro gram.
26 Enteri ng the ne twork key 3. Enter the net work s ecurity key of the sele cted WL AN acc es s point i n the “Sec ur ity k ey” fi eld. C lic k the “OK” butto n. On the A V M FRITZ!Bo x fami ly produ cts the ne twork key is pri nted on the und erside o f the device.
27 Esta blishing a WLAN C onnec tion (Windows Vista) T o establish a WLAN connect ion in Windows Vista using Microso ft WLAN Servic e (“autom atic WLAN c onfigu ra- tion”), work through the fol lowing step s: 1. Click th e Microso ft WL AN icon i n the not ificat ion ar ea of the task bar and select the option “Connect to a netwo rk”.
28 3. Enter the WLA N k ey of the s elect ed WLA N ac ce ss point i n the “Sec urit y ke y or pas sp hra se” fiel d and click “C onnect”. On the A V M FRITZ!Bo x fami ly produ cts the ne twork key is pri nted on the und erside o f the device. The W LAN connecti on is established.
29 Availab le wireless networks (exampl e of display) 2. Select the desir ed WLAN acces s poi nt and c lick the “C onnect” button. The “Wirel ess Network Connecti on” window is opened . 3. Enter th e WLAN k ey of th e WLAN ac ce ss poi nt in the “Network k ey” field.
30 6M o r e a b o u t W L A N AV M a n d W L AN WLAN (Wireless Loc al Area Network) is a radio technology that allows net works a nd access t o the Intern et to be provid ed with out cable con- nectio ns. This allows m ultiple use rs to share one wireless In ternet con- nect ion .
31 Range The ran ge within a WL AN is hig hly depend ent on the fol - lowing t hree factors : • the WLAN adapter used, • the structural c onditions , and • the amou nt of ra dio tr affic on th e sam e frequ ency band .
32 The S tandard f or Sec urity IEEE 802.1 1i The WP A2 s ecu rity me chan is m is de fine d in the IEEE 802. 11i st anda rd. WP A2 is a n exte nsi on of the f ami l- iar security mech anism WP A (Wi-Fi Protected Acc ess). The main fea ture of the extension o f WP A to W P A2 is the AES-C CM encryption proc ess.
33 Encr ypti on The most important sec urity sett ing is e ncrypti on. The FRITZ !WLAN U SB Sti ck N su pports t he sec uri ty mec ha- nis ms WE P (Wir ed E quiv ale nt Priv ac y), WP A (Wi-Fi Prote ct- ed Access) an d WPA2 as foll ows: • As part of the W EP mechanism a st atic key i s deter- mined to serve for the encr yption of t he user data.
34 6.3 Frequency Range WLAN uses the freque ncy range around 2.4 GHz i n the I SM band or, alternatively , the frequency range at 5 GHz. With the FRITZ !WLAN US B Stick N 2 .
35 Allocat ion of t he WLAN Channels in the 2. 4-GHz Range 6. 4 W PS ( Wi-F i P rot ec ted Se tup) The FRI TZ!WLAN US B Stick N suppo rts t he standardized WPS network ing proc edu re (Wi -Fi Pr otecte d Setu p). Wi th WPS you can establish a secure WLAN connectio n be- tween your F RITZ!WL AN USB St ick N and your WLAN a c- ces s poin t.
36 Esta blish WLAN C onne ction Using WP S Proceed as follows to establish a WLA N connectio n using WPS: 1. Doub le-cl ick the p rogr am ic on in th e notif icati on are a of th e Windows task bar to ope n the FR ITZ!W LAN us er inte rface, and then c lick the “Fin d” butt on.
37 7 Uninstallation Rem ovin g S of tware an d P rogra m E ntrie s The in structions for remo ving the FR ITZ!WLAN U SB Stick N are valid for all operating systems. The FRITZ!WL A N USB Stick N drive r software and the FRI TZ!WL AN c ont ro l softw are are remo ved a t the s ame time.
38 8 T roubleshootin g He lp fo r E rro rs This ch apter prov ide s as si st anc e if you ar e h avi ng pr obl ems w ith the WLAN connecti on, or if you want to change the I P settings o n your co m- puter.
39 Ch e ck in g t h e US B P o r t The compute r does no t detect the FRI TZ!WL AN USB Stick N. Unin stalling th e WLAN Adapter Soft ware The AVM FRITZ!WLAN s oftware is installe d, but every time Windows 7/Vista/X P is restarted , the Mi crosoft WLAN control is applied , no matter wh ich sett ings were co nf i gu re d b e fo re .
40 Inst alling t he Lates t Servic e Pack s The FRITZ!WLAN USB Stick N i s detected automatic ally in the W indow s XP oper atin g sys tem. How ever , the devic e is not fully functional . Possib le Cause The necess ar y service packs have not been installed.
41 8.2 WLAN C onnection Is Not Es tab lished Make sure that the se ttings in the WLAN ac ces s poin t and in th e FRITZ!WL AN control sof tware agree wit h the en tries in th e following table.
42 C hecking the Data of the WL AN Conne ction C ould not reg ister at the WL AN remote site. Setting the 2.4-GHz Frequency B and in the WLAN Acc ess Point C ould not reg ister at the WL AN remote site.
43 C hanging the Posi tion of the WLAN Devices No WLAN remo te sites are found. Installing the Patch for WPA2 with Micro soft WL AN Service The WL AN connection to an access point canno t be established using th e Microso ft WLA N Service (WZC) in Windows XP wi th Se rvice Pac k 2.
44 8.3 Errors Du ring Data Exc hange w ith Other Dev ice s in the Network Checkin g t he W LAN A ccess Po int The FRITZ!WLAN USB Stick N and the WLAN acces s point ca nn o t e xch a ng e a n y d at a w i th ea ch o th e r.
45 Checking the Netw ork Data Y ou comput er recogniz es the netwo rk and the router , but c annot a cc es s the Int ernet or the netw ork (li mite d connectivity).
46 Switc hin g the WL AN Chan ne l An undefined malfunction occurs. 8.4 Chec king the IP Setting s A WLAN acc ess point, f or instanc e, a FRITZ!Box WLAN, ha s its own DHCP server, which assigns IP addresses to the co nnec ted co mpu ters.
47 6. On the “Gene ral” tab, enab le the options “Obtain an IP address automatical ly” and “Obtain DNS ser ver address autom aticall y”. Prope rties of the Intern et protocol (T CP/IP) 7.
48 Obtaining an IP Address Automatic ally in Win dow s Vis ta Proceed as follows in Windows Vista: 1. Click the “S tart ” butto n in the task bar an d se lect “C ontro l Pan el / Network an d Internet / V iew Netw ork Status and T asks”. 2. From the “T asks”, select “Manage network c onnec- tions”.
49 6. Confirm your selectio n by clicking “OK”. If necess ary , repeat steps 4 through 6 for the “Inter- net P rotocol V ersion 6 (TCP/ IPv 6)” as well.
50 Prope rties of the Intern et protocol (T CP/IP) 5. Confirm your selectio n by clicking “OK”. The computer now receives an IP address from th e WLAN acc ess point. For WLAN prod ucts of the AVM FRITZ! Box family , automat ic IP address assignment (DHCP) is enabled in th e factory settings.
51 9 Customer Service Guide Help on All Impor tant Service T opics A VM provides num erous sources of information to assis t you shoul d any questions or problems arise. Here you will find t he impor tant infor- mation you nee d, in the fo rm of manual s, upd ates and s upport.
52 9.2 Information in th e Internet On its web site A VM presents comprehensive informatio n on your A VM products as well as ne w product ann ounce- ments and new produc t versions. Frequently Ask ed Questions (FA Qs) W e would like to make our products as ea sy to use as pos- sible.
53 Supp or t by E-ma il Y ou can send us an Engl ish-language e-mail request at any time using the “ Ser vic e” area of our website. The “Ser- vice ” area c an be reached at: www.avm.de/ en/ser vice/suppor t Cl ick in the s upport area on the “Mail Form” link aft er you r product .
54 Index A access point . . . . . . . . . . . . . . . . . . . . . 21 est abli shing c onnection . . . . . . . . 22 ad-hoc ic on . . . . . . . . . . . . . . . . . . . . . . 2 1 ad-hoc n etwork . . . . . . . . . . . . . . . . . . 21 creating . . . . . .
55 O obtai ning an I P addre ss aut omatic ally in W indows 7 . . . . . . . . . . . . . . . . . 46 in W indows Vis ta . . . . . . . . . . . . . . 48 in W indows XP . . . . . . . . . . . . . . . . 49 operation req uirements . . . . . . . . . . . . . 8 P package content s .
56 Declar ation of CE C onformity herew ith declar es that th e product compl ies with the follo wing direct ives: The follo wing norms were consulted t o assess confor mity: • EN 55024/9.98 + A1/10.01 + A2/01.03 • EN 301 489-1 V 1.8.1 (2008) • EN 301 489-17 V 1.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il AVM FRITZ!WLAN USB Stick N 2.4 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del AVM FRITZ!WLAN USB Stick N 2.4 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso AVM FRITZ!WLAN USB Stick N 2.4 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul AVM FRITZ!WLAN USB Stick N 2.4 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il AVM FRITZ!WLAN USB Stick N 2.4, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del AVM FRITZ!WLAN USB Stick N 2.4.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il AVM FRITZ!WLAN USB Stick N 2.4. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo AVM FRITZ!WLAN USB Stick N 2.4 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.