Manuale d’uso / di manutenzione del prodotto TPG60 del fabbricante SEH
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ThinP rint® G ateway TPG60 User M anual.
Manufact ur e d by: SEH Computertechnik GmbH Suedring 1 1 33647 Bielefeld Germany Phone: +4 9 (0)52 1 9422 6-29 F ax: +4 9 (0)52 1 9422 6-99 Support: + 49 (52 1) 9422 6-44 Emai l: in fo@se h. de We b: http:/ /www .seh.de Docu me nt : Type: User Manua l Tit le: TP G60 Vers io n : 1 .
TPG60 Us er Manua l 3 Table of Contents 1 General Infor mation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.1 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TPG60 Us er Manua l 4 6 ThinPrin t® Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 6.1 How to Defi ne the ThinPr int® Port ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 6.2 How to Defi ne the Bandw idth? .
General Info rmatio n TPG60 Us er Manua l 5 1 General Information 1.1 P urpose The ThinPrint® technology enables the transmission of compr es sed and bandwidth-optimized print job s within a netwo rk. Print jobs are compr essed using the server component of the .
General Info rmatio n TPG60 Us er Manua l 6 1.3 Documentation Struc ture of t he Docu mentat ion The TPG60 documentation consists of the following documents: The latest documentation as well as sof tw are and firmwar e can be found on the SEH website at www .
General Info rmatio n TPG60 Us er Manua l 7 1.4 Suppor t Information If questions re main, please contact our hotline. SEH Computertechnik offers e xtensive su pport and user tr aining sessions. • Eye-ca tche rs mark lists. Ö The arrow marks a reference to a page within this document .
General Info rmatio n TPG60 Us er Manua l 8 1.5 Basi c Terminology Hard war e Addr ess The TPG60 is addr ess able by means of its world-wide unique hardw ar e address. T his addr ess is commonly r eferred to as the MAC or Ethernet addr ess. The manufac tur e r has defined this addr ess in the hardw ar e of the device.
General Info rmatio n TPG60 Us er Manua l 9 TPG Default Name The TPG name is made up of the two letter s 'IC' and the device number . The device number consists of the last six number s of its hardwar e address. Fig. 2: Example: Defaul t name The TPG default name is found on t he TPG Homepage, the InterCon-NetTool, or the status page.
General Info rmatio n TPG60 Us er Manua l 10 Subnet Mask With the help of the subnet mask, lar ge networks can be split up into subnetworks. In this case, the user IDs of the IP addresses ar e assigned to the various subnetworks. The TPG60 is configured not to use subnetwor ks by default.
General Info rmatio n TPG60 Us er Manua l 11 1.8 Saving the IP Address in the TPG60 T CP/IP network protocols r equire the stor ing of the IP a ddr ess in the TPG60 so that the device can be addressed within the network. Once the TPG60 is conne cted to the netw ork, it checks whether an IP address can be obtained from boot protocols (e.
General Info rmatio n TPG60 Us er Manua l 12 For this p urpose, the TPG60 picks an IP address at r andom fr om the address r ange 169.254.0. 1 to 169.254.255.254 which is r es erved for ZeroC onf and sends a query to the network. If this IP address has already been assigned elsewher e in the network, the TPG60 will re ceive a message.
General Info rmatio n TPG60 Us er Manua l 13 BOO TP The TPG60 supports BOOTP , which means that the IP address of the TPG60 can be assigned via a BOO T P server . Requ ir emen ts ; The paramete r 'BOO TP' has been activated. If the TPG60 is connected, it asks the BOO TP host for the IP address and the host name.
General Info rmatio n TPG60 Us er Manua l 14 Edit the ARP table: Syntax: arp -s <IP address><hardware address> Example: arp -s 192.168.0.123 00-c0-eb-00-01-ff Assign a new IP addr ess to the TPG60: Syntax: ping <IP address> Example: ping 192.
Administr ation Methods TPG60 Us er Manua l 15 2 Administr ation Methods Y ou can administer and configure the TPG60 in a number of ways. The followi n g chapter gives you an ov erview of the vari ous administration options. Y ou will get information on when to use these methods and w hich functions these methods support.
Administr ation Methods TPG60 Us er Manua l 16 Fig. 3: TPG Homepage - Home If the TPG Homepage is not displayed, check the proxy settings of your b r owser .
Administr ation Methods TPG60 Us er Manua l 17 2.2 Ad ministration via the Inte rCon-NetTool The softwar e InterCon-NetT ool has been developed by SEH Computertechnik GmbH for the administration of SEH network devices within a pr edefined network. Y ou can configure all features of the TPG60 via the InterCon-NetTool.
Administr ation Methods TPG60 Us er Manua l 18 Fig. 4: InterCon-N etT ool - Main Dialo g The term ‘print serv er’ is often used in the InterCon-NetTool. This term refer s to all k inds of network devices, including the TPG60. Toolbar A toolbar with icons is a vailable in the InterCon-NetT ool.
Administr ation Methods TPG60 Us er Manua l 19 The meaning of the icons ar e described in the following: *The button is ac tive i f a dev ice wa s marked in the list. Pri nt S er ve r Li st All connected dev ices ar e shown in a list in the right-hand section of the main dialog of the InterCon-Net Tool.
Administr ation Methods TPG60 Us er Manua l 20 Y ou can select various fil ter s in the left -hand section of the main dialog. Filters determine which devi ces a r e shown in the print server list.
Administr ation Methods TPG60 Us er Manua l 21 Configurin g TPG Param et ers TPG60 para meters can be c onfigur ed easily and conveniently via the InterCon-NetT ool. Commands can be selected via the toolbar , the shortcut m enu (right mouse button), shortcut keys, or the menu bar .
Administr ation Methods TPG60 Us er Manua l 22 Fig. 5: InterCon-N etT ool - Pr opertie s 2.3 Adminis tration vi a an FTP Connection The File T r a nsfer Pr o tocol (FTP) allows the exchange of data between a server and an FTP client in T CP/IP networks.
Administr ation Methods TPG60 Us er Manua l 23 2.4 Adminis tration vi a the TPG60 Status Button At the rear panel of the TPG60 you will find the network connector , LEDs, the status butt on , an d the power supply connector . These components are d escribed in the Quick Installation Guide .
Stat us Info rmation TPG60 Us er Manua l 24 3 Status Informat ion Y ou can get status infor mation at any time. This chapter descri bes which stat us information is av ailable and how t o display and r ea d this informat ion.
Stat us Info rmation TPG60 Us er Manua l 25 The Ge ner al page conta ins status inform ation, such as t he name of the TPG60, the har dwar e addr ess , and the serial and ver s ion number s. The text which you pr eviously defined under Con figur ation - General will now appear under Description .
Stat us Info rmation TPG60 Us er Manua l 26 The following information is shown in the Job History: • 'Status' indica tes the status of the print connection. The following st atuses ar e possible: 'Completed' means that the TPG60 h as com pletely forwarded t he print j ob to th e print er .
Stat us Info rmation TPG60 Us er Manua l 27 ’Specifying the Da ta Format and the Printer via the InterCon-NetT ool’ Ö 27 ’Printing the Status Page via the InterCon-NetT ool’ Ö .
Stat us Info rmation TPG60 Us er Manua l 28 Printing the Status P a ge via the InterCon-NetT ool Procee d as follows: 1. Start the InterCon-NetTool. 2. Mark the TPG60 in the print server list. 3. Select Action s – Print Statu s P age fr om the menu bar .
Stat us Info rmation TPG60 Us er Manua l 29 Printing the Status P a ge via an FTP Connection Using an FTP connection, you can download a status page to your local computer and print it. Procee d as follows: 1. Switch to the directory in which you wish to save the file.
Pa ra me te r TPG60 Us er Manua l 30 4 P a r a m e t e r The TPG60 is controlled via par a meter s. The chapter ’P arameter List’ Ö 78 describes the available parameter s and their mea ning. This chapter describes how to d isplay and configur e the par ameters.
Pa ra me te r TPG60 Us er Manua l 31 Printing the Service P age via an FTP Connection Using an FTP connection, you can download a service page to your local computer and print it. Procee d as follows: 1. Switch to the directory in which you wish to save the file.
Pa ra me te r TPG60 Us er Manua l 32 4.2 Ho w to C onf igure Param eter s? TPG60 para meters c an be configured in many ways. Configuring P ar ameter s via the TP G Homepage All TPG60 parameter s ca n be configured via the TPG Homepage; see: ’ Administ r at ion via the TPG Homepage’ Ö 15.
Pa ra me te r TPG60 Us er Manua l 33 4.3 How t o Co nfigure and S ave P a rameters using the ’P ar ameters’ F i le? All TPG60 settings (wi th the exception of of passwords) ar e sav ed in the ’parameter s’ file.
Pa ra me te r TPG60 Us er Manua l 34 7. Click Save . ª The ’par ameter s’ file is saved in yo ur client. Fig. 7: InterCon-N etT ool - P arameter D ownload Editing the ’P arameter s’ File u s ing a T ext Editor Y ou can edit the ’parameter s’ file using any text editor .
Pa ra me te r TPG60 Us er Manua l 35 8. Ed it th e file; se e: ’P ar amete r Li st’ Ö 78. 9. Save the file. Downloading the ’P arameter s’ File to one or more TPG60 us ing the InterCon-NetT ool Y ou can configur e one or mor e TPG 60 using the ’pa r ameters’ file.
Pa ra me te r TPG60 Us er Manua l 36 1 0. Enter the passwor d(s), if necessary . ª The ’par ameter s’ file will be downloa ded to the TPG60. The TPG60 parameter s will be configured in accor dance with the file.
Pa ra me te r TPG60 Us er Manua l 37 the parameter s to their default se ttings to install the TPG60 in a different network. If the TPG60 is protected by a passwor d, the password has to be enter ed befor e r esetting the par ameter s.
Pa ra me te r TPG60 Us er Manua l 38 Resetting P arameter s via an FTP Connection Procee d as follows: 1. Open an FTP connection to the TPG60: Syntax: ftp <IP Address> Example: ftp 192.168.0.123 2. Enter the passwor d of the TPG60, if applicable, or press ENTER.
Network and Device Settings TPG60 Us er Manua l 39 5 Network and Device Set tings This chapter describes the v ariou s network and device settings of the TPG60.
Network and Device Settings TPG60 Us er Manua l 40 Configuring DNS via the TPG Homepage Procee d as follows: 1. Start the TPG Homepage. 2. Select Configur at ion – DNS . 3. Configur e the DNS par ameter s; see: table 2 Ö 40. 4. Click Save to con fir m.
Network and Device Settings TPG60 Us er Manua l 41 5.2 How to C onfigu r e TCP/IP P arameters ? The T CP/IP (Tr ansmission Contr ol Pr ot ocol over Internet Protocol) is devided into two ar eas . The In ternet Pr otocol (IP) is used for the fragmentation and addr essing of data and transfer s the data from the sender to the r ecipient.
Network and Device Settings TPG60 Us er Manua l 42 Table 3 : T CP/I P P arame ters 5.3 How to Configu r e the Device Time? Y ou can set the time of the TPG60 via a time server in the network. For this purpose, define a time zone and a SNTP server via its IP address or domain name.
Network and Device Settings TPG60 Us er Manua l 43 What do you want to d o? ’Configuring the Device Time via the TPG Homepage’ Ö 43 ’Configuring the Device Time via the In terCon-NetTool’ Ö 43 Configuring the Device Time via th e TPG Homepage Procee d as follows: 1.
Network and Device Settings TPG60 Us er Manua l 44 5.4 How to Configure the Language of the Device? Y ou ca n define the language of the device. The TPG60 supports the following la ngu ages: English, German, French, Spanish, Ita lian, P ortuguese, Japanese, Kor ean, simplif ied and tr aditional Chinese.
Network and Device Settings TPG60 Us er Manua l 45 2. Double-click the TPG60 in the print server li st. The Pr operti es dialog appear s. 3. Select Configur at ion – Gener al fr om the navigation bar . 4. Select the desired language fr om the TPG la nguage lis t.
Network and Device Settings TPG60 Us er Manua l 46 Adapting the Speed via the InterCon-NetTool Procee d as follows: 1. Start the InterCon-NetTool. 2. Double-click the TPG60 in the print server li st. The Pr operti es dialog appear s. 3. Select Configur at ion – Gener al fr om the navigation bar .
Network and Device Settings TPG60 Us er Manua l 47 ª The TPG60 is r estarted. 5.7 How to De term ine a Des crip tion ? Y ou can a ssign fr eely definable des criptions to the TPG60. This gives you a better overview of the de vices available in the network.
ThinPrint® Settings TPG60 Us er Manua l 48 6 ThinPrint® Sett ings In order for the TPG60 to communicate with the ThinPrint® server (.print Engine) via a port a nd to r e ceive print jobs, you must adapt various parameter s. Yo u also have to integrate the network printer s to which you want to forward print jobs.
ThinPrint® Settings TPG60 Us er Manua l 49 Defining the ThinPrint® P ort via the InterCon-NetTool Procee d as follows: 1. Start the InterCon-NetTool. 2. Double-click the TPG60 in the print server li st. The Pr operti es dialog appear s. 3. Select Configur at ion – ThinPrint® fr om the nav igation bar .
ThinPrint® Settings TPG60 Us er Manua l 50 ª The setting is saved. Defining the Bandw idth via the InterCon-NetT ool Procee d as follows: 1. Start the InterCon-NetTool. 2. Double-click the TPG60 in the print server li st. The Pr operti es dialog appear s.
ThinPrint® Settings TPG60 Us er Manua l 51 Integr ating Printers via the InterCon-NetT ool Procee d as follows: 1. Start the InterCon-NetTool. 2. Double-click the TPG60 in the print server li st. The Pr operti es dialog appear s. 3. Select Configur at ion – ThinPrint® fr om the nav igation bar .
ThinPrint® Settings TPG60 Us er Manua l 52 T o use this service, you must prepar e the TPG60. For ea ch end device that uses the Connection Service, you must store the client ID and an authentication key in the data base of the Connection Service. Y ou must also set these two values on the TPG60.
ThinPrint® Settings TPG60 Us er Manua l 53 ª The settings ar e saved. T able 5: Connection Servic e P arameter If a connection to the Conne ction Se rvice was r efused, it is beca use a value (client ID, authentication key , or IP addr ess) was enter ed incorre ctly .
ThinPrint® Settings TPG60 Us er Manua l 54 The ThinPrint® server r equests a certificate from the TPG60. By means of this certificate, the ThinPrint® server chec ks whether the TPG60 is authorized to receive the print data. If encryption was enabled on the server , you must install a CA certificate both on the ThinPr int® server and the TPG 60.
Security TPG60 Us er Manua l 55 7 S e c u r i t y A number of s e curity mechanisms ar e available to ensur e optimum security for the TPG60. The security mechanisms can be configur ed and activa ted accor d ing to your demands.
Security TPG60 Us er Manua l 56 Defining the P ass wor d via the TPG Homepage Procee d as follows: 1. Start the TPG Homepage. 2. Select Configur at ion – Pr otection . 3. Enter a password into the P assword box. 4. Tick Ac cess con trol , if necessary .
Security TPG60 Us er Manua l 57 Once an IP sender has been defined , all undefined clients lose their authorization. What do you want to d o? ’ Assi gning Authorizations via the TPG Homepage’ .
Security TPG60 Us er Manua l 58 7.3 How to Pro tect the TPG60 against Viruses? The TPG60 cannot be attacked directly by viruses. Attacks to open ports (port 80 / HTTP , for example) can h ave a certain influence on the TPG60 and affect its functi ons.
Security TPG60 Us er Manua l 59 7.4 How Does the TPG60 Authenticate I tself in the network via EAP-MD5/L EAP? The IEEE 80 2.1x standard pr ovides methods for aut hentication and authorization in ne tworks. Wi thin the scope of the IEEE 802.1x standard, the TPG60 supports the authentication pr otocol EAP-MD5/LEAP .
Security TPG60 Us er Manua l 60 Enabling EAP-MD5/LEA P Authentica tion via the InterCon- NetT ool Procee d as follows: 1. Start the InterCon-NetTool. 2. Double-click the TPG60 in the print server li st. The Pr operti es dialog appear s. 3. Select Configur at ion – Pr otection fr om the navigation bar .
Security TPG60 Us er Manua l 61 If you want to use the EAP-TLS authentication, you must observe the following inst ructions in the indicated or der . Otherwise the TPG60 cannot be addressed in the network. In this case you have to reset the TPG60 par a meter s; see: ’H ow to Reset P arameters to their Default Setti ngs?’ Ö 36.
Security TPG60 Us er Manua l 62 Enabling EAP-TLS Authentication via the InterCon-NetT ool Procee d as follows: 1. Start the InterCon-NetTool. 2. Double-click the TPG60 in the print server li st. The Pr operti es dialog appear s. 3. Select Configur at ion – Pr otection fr om the navigation bar .
Cert ific ate Ma nag em ent TPG60 Us er Manua l 63 8 C e r t i f i c a t e M a n a g e m e n t What are Cer tificates? Certificates can be used in T CP/IP-based networks to e ncrypt data and to authenticate communication partners. Certificates ar e electr onic messages containing a key (public ke y) and a signatur e.
Cert ific ate Ma nag em ent TPG60 Us er Manua l 64 What informa tion do you need? • ’How to Create a Self-signed Cer tificate?’ Ö 64 • ’How to Create a Certificate Request for CA Certifi.
Cert ific ate Ma nag em ent TPG60 Us er Manua l 65 Cr eating Self-sign ed Certificates via the Inte rCon-NetT o ol Procee d as follows: 1. Start the InterCon-NetTool. 2. Mark the TPG60 in the print server list. 3. Select Action s – Certificate – Ser ver certificate from the menu bar .
Cert ific ate Ma nag em ent TPG60 Us er Manua l 66 8.2 How to Create a Cer tif i cate Reques t for CA Cer tificates? For using a CA cert ificate, a certificate request must be cr eated in the TPG60 and sent t o the certific ation authority . The cer tification authority will then cr eate a CA certif icate on the basis of the certificate re quest.
Cert ific ate Ma nag em ent TPG60 Us er Manua l 67 When the CA certificate has been received, it must be saved in the TPG60; see: ’How to Sav e CA Certificates in the TPG60?’ Ö 67. Cr eating a Certificate Request via the InterCon-NetTool Procee d as follows: 1.
Cert ific ate Ma nag em ent TPG60 Us er Manua l 68 Saving CA Certificate s via the TPG Homepage Procee d as follows: 1. Start the TPG Homepage. 2. Select Configur at ion – Ce rtificates . 3. Select TPG certificate . 4. Click Browse . 5. Specify the CA certif icate.
Cert ific ate Ma nag em ent TPG60 Us er Manua l 69 What do you want to d o? ’Saving Root Certificates via the TPG Homep age’ Ö 69 ’Saving Root Certificates via the InterCon-Net T oo l’ Ö 69 Saving Root Certificates via the TPG Homepage Procee d as follows: 1.
Cert ific ate Ma nag em ent TPG60 Us er Manua l 70 What do you want to d o? ’Deleting Certificates via the TPG Homepage’ Ö 70 ’Deleting Certifica tes via the InterCon-NetT ool’ Ö 70 Deleting Certific ates via the TPG Homepage Procee d as follows: 1.
Firmwar e Update TPG60 Us er Manua l 71 9 Firmware Update When Is a F irmw ar e Upda te Necessar y? A firmwar e update should be undertaken if function do not work properly and if SEH Co mputertechnik has released a new softw ar e vers ion with ne w functions or bug fixes.
Firmwar e Update TPG60 Us er Manua l 72 9.1 How to Realize a Standard Firmware Update? Requ ir emen ts ; The TPG60 is turned on and v isible in the network.
Firmwar e Update TPG60 Us er Manua l 73 Fig. 8: InterCon -NetT ool - Firmwar e Upda te Standard Firmware Update via FTP Y ou can upda te the standard firmware of your TPG60 via an F TP connection. Procee d as follows: 1. Change to the dir ectory where the firmwar e f ile is located.
Firmwar e Update TPG60 Us er Manua l 74 9.2 H ow to C onfig ure Dy nami c Fi rmware Updates? Specify a dir ectory on the file server . The direc tory contains the current firmwar e files. At each r estart, the TPG60 verifies the version of the firmware files.
Firmwar e Update TPG60 Us er Manua l 75 DNS, you can enter the name of th e file s erver inst ead of the IP addr ess of the file server). Example: ftp://file.server.de/hp93.bin 6. If you use a pr oxy server , tick U se pr oxy ser ver and ente r the IP addr ess of the proxy server .
Firmwar e Update TPG60 Us er Manua l 76 Dynamic Firmwar e Update via the InterCon-NetT ool Procee d as follows: 1. Start the InterCon-NetTool. 2. Mark the TPG60 in the print server list. 3. Select Action s – Firmwar e Update - Dynamic Update fr om the menu bar .
Firmwar e Update TPG60 Us er Manua l 77 9.3 How to Realize a Firmware Update for Several TPG60? A simultaneous firmware update to mor e than one TPG60 is only possible via the InterCon-Net T ool. Requ ir emen ts ; The TPG60 are turned on and visible in the network.
P ar ameter List TPG60 Us er Manua l 78 10 Parameter List This chapter s gives an overview of all availa ble TPG60 para meter s. T able 7: P ar ameter List - Gener al Parameter D escrip tion De fa ul .
P ar ameter List TPG60 Us er Manua l 79 Ta bl e 8: P a ra m et e r List - ThinPrint® Parameter D escription De fault Va l u e tp_port ThinPr int® port numbe r 4000 1 - 65535 [5 charac ters , 0-9 ] tp_clientid Client ID as s tored in the database of the Conn ection Serv ice.
P ar ameter List TPG60 Us er Manua l 80 T able 9: P arameter List - T CP/IP tp1_printer_name ~ tp6_printer_name Freely definable description (of the printer name) [blank] max. 32 characters [a-z , A- Z, 0- 9, _, -] tp1_printer_class ~ tp6_printer_class Printer cl ass Printers with compatible drivers can be arranged in one clas s.
P ar ameter List TPG60 Us er Manua l 81 ip_set_by Applied method f or the IP address assignment [blank] 0 = Unknown 1 = SNMP 2 = BOOTP 3 = DHCP 4 = PING 5 = not defined 6 = ZeroConf 7 = 'p aramet.
P ar ameter List TPG60 Us er Manua l 82 Table 10: Paramete r Li st - DNS T able 1 1: P ar ameter List - SNTP Parameter D escription De fault Va l u e dns Enables/disables the name resolution via a DNS server on on/off dns_domain D omain name of an existing DNS s er v er [blank] max.
P ar ameter List TPG60 Us er Manua l 83 Table 1 2: Paramete r Lis t - Protec tion T abl e 13: P aramet e r List - EAP Auth enticat ion Parameter D escription De fault Va l u e pas swd P a ss word for the access cont rol If a p assword was set, you m ust enter the password before you can save the changes to the TPG60 parameters.
P ar ameter List TPG60 Us er Manua l 84 T able 14: P ar amet er List - Dynamic Update Parameter D escrip tion Default Va l u e dyn_update Enable/disables the dynamic firmware update off on/of f dyn_up.
Index TPG60 Us er Manua l 85 11 Index Sym bo ls .pri nt A uto Conn ect 5 .pri nt Cl ient 5 .print Con nectio n Service 5 Reconnect 53 Setup 51 .print E ngine 5 A Addr ess Ha rd wa re A dd res s 8 IP a.
Index TPG60 Us er Manua l 86 IP Addr ess 9 IP addr es s Saving 11 IP Sender 56 IP Wizard 12 J Job History 25 Displaying 25 L Langu age 78 Language of t he device 44 Logging 20 M MAC Addr ess 8 Mode St.
Index TPG60 Us er Manua l 87 T TCP /I P 41 ThinPrint® port 48 Bandwidth 49 Time of the device 42 Time serve r 42 Time zo ne 42 To olbar 18 TPG Homepage 15 TPG60 Restart 46 U Update.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il SEH TPG60 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del SEH TPG60 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso SEH TPG60 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul SEH TPG60 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il SEH TPG60, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del SEH TPG60.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il SEH TPG60. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo SEH TPG60 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
