Manuale d’uso / di manutenzione del prodotto DPX2213 del fabbricante Scientific Atlanta
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August 2006 DPX2213™ VoIP Cable Modem User's Guide In This Document What's In the Carton? ................................................................................................ 4 Front Panel Description ..................
2 734348 Rev C Introduction Introduction Welcome to the exciting world of high-s peed Internet and high-quality digital telephone service. Your new DPX2213 Voic e-over-Internet Protocol (VoIP) Cable Modem is a modem that meets indu stry st andards for high-speed data connectivity along with reliable digital telephone serv ice.
734348 Rev C 3 Introduction Provides parental control and advanced firewall technology Utilizes an attractive compact design that allows for vertical, horizontal, or wall- mount placement .
4 734348 Rev C What's In the Carton? What's In the Carton? When you receive your cable modem, you should check the equipment and accessories to verify that each item is in the carton and that e ach item is undamaged.
734348 Rev C 5 Introduction Front Panel Description The front panel of your cable modem prov ides status LEDs that indicate how well and at what state your cable modem is operating. See Front Panel LED Status Indicator Functions (on page 45), for more information on front panel LED status indicator functions.
6 734348 Rev C Front Panel Description Notes: After the cable modem is successfully registered on the network, the POWER (LED 1) and ONLINE (LED 4) LEDs illuminate continuously to indicate that the cable mode is active and fully operational.
734348 Rev C 7 Introduction Back Panel Description The following illustration shows the descri ption and function of the back panel components on the DPX2213. USB CABLE POWER ETHERNET 1/2 TELEPHONE REBOOT EMT A 2 1 2 3 4 5 6 T1171 5 Important! Do not connect your PC to both the Ethernet and USB ports at the same time.
8 734348 Rev C Where Is the Best Location for My Cable Modem? Where Is the Best Location for My Cable Modem? The ideal location for your cable modem is where it has access to outlets and other devices. Think about the layout of your home or office, and consult with your service provider to select the best location for your cable modem.
734348 Rev C 9 Introduction What Are the System Requirements for Internet Service? To ensure that your cable modem operates e fficiently for high-speed Internet service, verify that all of the Internet devices on your system meet or exceed the following minimum hardware and software requirements .
10 734348 Rev C How Do I Set Up My High-Speed Internet Access Account? How Do I Set Up My High-Speed Internet Access Account? Before you can use your cable modem, you need to have a high-speed Internet access account. If you do not have a high-speed Internet acce ss account, you need to set up an account with your local service provider.
734348 Rev C 11 Introduction How Do I Connect My Devices to Use the Internet? You can use your cable modem to access the Internet, and you can share that Internet connection with other Internet de vices in your home or office. Sharing one connection among many devices is called networking.
12 734348 Rev C How Do I Connect My Devices to Use the Inter net? Connecting the Modem for Hi gh-Speed Data Service WARNING: To avoid personal injury or dam age to your equipment , follow these steps in the exact order shown. 1 Power off your PC and unplug it from the power source.
734348 Rev C 13 Introduction How Do I Configure TCP/IP Protocol? To configure TCP/IP protocol, you need to have an Ethernet Network Interface Card (NIC) with TCP/IP communications protocol installed on your system. TCP/IP is a communications protocol used to access the Internet.
14 734348 Rev C How Do I Configure T CP/IP Protocol? Configuring TCP/IP on Windows 2000 Systems 1 Click Start , select Settings , and choose Network and Dial-up Connections . 2 Double-click the Local Area Connection icon in the Network and Dial-up Connections window.
734348 Rev C 15 Introduction Configuring TCP/IP on Macintosh Systems 1 Click the Apple icon in the upper-left corner of the Finder. Scroll down to Control Panels , and then click TCP/IP . 2 Click Edit on the Finder at the top of the screen. Scroll down to the bottom of the menu, and then click User Mode .
16 734348 Rev C How Do I Install USB Drivers? How Do I Install USB Drivers? To install USB drivers, your PC must be equipped with a USB network interface and a Microsoft Windows 98SE, ME, 2000, or XP operating system. This section contains instructions for installing the US B drivers for the cable modem.
734348 Rev C 17 Introduction 6 Click Next in the Found New Hardware Wizard window. The system searches for the driver file for your hardware device. 7 After the system finds the USB driver, the Digital Signature Not Found window opens and displays a confirmation message to c ontinue the installation.
18 734348 Rev C What Are the Requirements fo r Ethernet Network Devices? What Are the Requirements for Ethernet Network Devices? How Many Ethernet Networ k Devices Can I Connect? The Scientific Atlanta cable modem can support several Ethernet network devices using external Ethernet hubs that must be purchased separately.
734348 Rev C 19 Introduction How Do I Select and Place Ethernet Network Devices? You can use a large variety of Ethernet network devices with your cable modem.
20 734348 Rev C How Do I Connect Ethe rnet Network Devices? How Do I Connect Ethernet Network Devices? Connecting Ethernet Devices You must connect your Ethernet devices fo r use with the cable modem. Professional installation may be available. Contact your local service provider for furt her assistance.
734348 Rev C 21 Introduction 1 Select locations for Ethernet network devices. For more information, see How Do I Select and Place Ethernet Network Devices? (on page 19). 2 Connect the Ethernet port on the cable modem to your PC. 3 Connect additional Ethernet network devices by connecting an Ethern et hub or router to the cable modem.
22 734348 Rev C What Are the Requirements for USB Network Devices? What Are the Requirements for USB Network Devices? How Many USB Devices Can I Connect? Contact your service provider for more information on the maximum number of USB network devices to connect to the cable modem to maintain optimal network performance.
734348 Rev C 23 Introduction How Do I Select and Place USB Network Devices? You can use a large variety of USB networ k devices with your cable modem. These include desktop computers, laptop computers, devices with USB ports, and USB adapters.
24 734348 Rev C How Do I Connect USB Network Devices? How Do I Connect USB Network Devices? Connecting USB Devices You must connect your USB devices for us e with your cable modem. Professional installation may be available. Contact your local service provider for furt her assistance.
734348 Rev C 25 Introduction 1 Select locations for USB network de vices. For more information, see How Do I Select and Place USB Network Devices? (on page 23). 2 Connect the USB port on the cable modem to your computer. 3 Connect one or more USB network device to the cable modem.
26 734348 Rev C How Do I Troubleshoot My Internet Service Installati on? How Do I Troubleshoot My Internet Service Installation? I cannot connect to the Internet Verify that the plug to your cable modem AC power is properly inserted into an electrical outlet.
734348 Rev C 27 Introduction How Do I Renew the IP Address on My PC? If your PC cannot access the Internet after the cable modem is online, it is possible that your PC did not renew its IP address. Follow the appropriate instructions in this section for your operating system to renew the IP address on your PC.
28 734348 Rev C How Do I Troubleshoot My Internet Service Installati on? 11 Click Options in the TCP/IP window, and then click Active in the TCP/IP Options window. Note: In some cases, the Load only when needed option does not appear. If it appears, select the option.
734348 Rev C 29 Introduction How Do I Use My Modem for Telephone Service? Contacting Y our Local Service Pr ovider You need to set up a telephone account with your local service provider to use your cable modem for telephone service.
30 734348 Rev C Where Do I Place My Modem for Telephone Service? Where Do I Place My Modem for Telephone Service? Where Is the Best Lo cation for My Modem? When choosing a location for your modem, con.
734348 Rev C 31 Introduction What Are the Requirements for Telephone Service? This section provides hardware and soft ware requirements for using your cable modem for telephone service.
32 734348 Rev C How Do I Install the Modem for Telephone Service? How Do I Install the Modem for Telephone Service? The cable modem can be used to provide telephone service for one or two telephone lines.
734348 Rev C 33 Introduction Installation Diagram The following diagram illustrates one of the various connection options that are available to you. USB CABLE POWER ETHERNET 1/2 TELEPHONE REBOOT EMTA .
34 734348 Rev C How Do I Install the Modem for Telephone Service? 3 Connect the active RF coaxial cable to the CABLE connector on the back of the cable modem. The cable modem begins an automatic search to locate and sign on to the network that provides the telephone service.
734348 Rev C 35 Introduction Telephone Service Frequently Asked Questions This section provides answers to frequent ly asked questions regarding cable modem telephone service. For issues regardin g cable modem Internet service, see How Do I Troubleshoot My Internet Service Ins tallation? (on page 26) Frequently Asked Questions Q.
36 734348 Rev C Telephone Service Frequently Asked Questions Q. Can I surf the Internet and make telephone calls at the same time? A. Absolutely! Telephone service is provided separately from Internet data services. Internet surfing and other data services do not affect the quality of your telephone calls.
734348 Rev C 37 Introduction How Do I Maintain the Battery (Optional Model Only) Your modem includes up to two recharge able Lithium-Ion batteries to provide stand-by operation in the event of an AC power failure. You can replace one or both of the batteries without the use of any tools.
38 734348 Rev C How Do I Maintain the Battery (Optional M ode l Only) Location of Batteries The following illustration shows the location of the batteries on the cable modem.
734348 Rev C 39 Introduction Having Difficulty? Frequently Asked Questions Q. What if I don't subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without subscribing to cable TV service.
40 734348 Rev C Having Difficulty? Common T roubleshooting Issues I don't understand the front panel status indicators See Front Panel LED Status Indicator Func tions, for more detailed information on front panel LED status indicator operation and function.
734348 Rev C 41 Introduction Tips for Improved Performance Check and Correct If your cable modem does not perform as expected, the following tips may help. If you need further assistance, co ntact your service provider. Verify that the plug to your cable modem AC power is properly inserted into an electrical outlet.
42 734348 Rev C How Do I Mount the Modem on a Wall? (Optional) How Do I Mount the Modem on a Wall? (Optional) You can mount the cable modem on a wall using two wall anchors, two screws, and the mounting slots located on the unit. The modem can be mounted vertically or horizontally.
734348 Rev C 43 Introduction Mount the modem as shown in the following illustration..
44 734348 Rev C How Do I Mount the Modem on a Wall? (Optional) Location and Dimensions of the W all-Mounting Slots The following illustration shows the locati on and dimensions of the wall-mounting slots on the bottom of the modem. Use the information on this page as a guide for mounting your modem to the wall.
734348 Rev C 45 Introduction Front Panel LED Status Indicator Functions Initial Power Up, Calibr ation, and Registration (AC Power applied) The following chart illustrates the sequ ence of steps and t.
46 734348 Rev C Front Panel LED Status In dicator Functions Normal Operations (AC Power applied) The following chart illustrates the appearance of the LED status indicators on the front panel of the cable modem during normal operations when AC power is applied to the modem.
734348 Rev C 47 Introduction Notices T r ademarks Scientific Atlanta is a registered tr ademark of Scientific-Atlanta, Inc. DPX2213 and SciCare are trademarks of Scientific-Atlanta, Inc. Cisco, Cisco Systems, and the Cisco Systems log o are registered trademarks of Cisco Systems, Inc.
48 734348 Rev C Notices FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with the FCC RF exposure guidelines, this equipment should be inst alled and operated with minimum distance of at least 7.
734348 Rev C 49 Introduction FCC Compliance United States FCC Compliance This device has been test ed and found t o comply with the lim its for a Class B digita l device, pursuant to part 15 of the FCC Ru les. Thes e limit s are designed to p rovide reasonable protection against such int erference in a resi dential installation.
50 734348 Rev C FCC Compliance FCC Part 68 The Federal Communications Commissi on (FCC) of the United St ates restricts specific uses of modems, and places registration responsibilities on both the ma nufacturer and the individual user. 1 The modem may not be connected to a part y line or t o a coin-operated telephon e.
734348 Rev C 51 Introduction For Information If Y ou Have Questions If you have technical questions, call SciCare ™ Broadband Services for assistance. Follow the menu options to speak with a se rvice engineer. Use the following table t o find the center in your area.
Scientific Atlanta, A Cisco Company 5030 Sugarloaf Parkway, Box 465447 Lawrenceville, GA 30042 770.236.5000 www.scientificatlanta.com This document includes various trademarks of Sci entific-Atlanta, Inc. Please see the Notices section of this document for a list of Scientif ic-Atlanta, Inc.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Scientific Atlanta DPX2213 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Scientific Atlanta DPX2213 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Scientific Atlanta DPX2213 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Scientific Atlanta DPX2213 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Scientific Atlanta DPX2213, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Scientific Atlanta DPX2213.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Scientific Atlanta DPX2213. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Scientific Atlanta DPX2213 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
