Manuale d’uso / di manutenzione del prodotto 5602 del fabbricante Avaya
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IP Office 5602/4602 Phone User Guide Issue 2b (20th July 2005).
5602/4602 Phone User Guide Page ii IP Office Issue 2b (20th July 2005) T able of Content s The Te lephone .................................................................................................................. .......... 3 Overview ........
5602/4602 Phone User Guide Page 3 IP Office Issue 2b (20th July 2005) The T elephone Overview This guide covers the use of the Avaya 5602 and 4602 telephones on the Avaya IP Office telephone system. Both phones are similar, however the 5602 is only supported on the IP Office whereas the 4602 is supported on a range of Avaya telephone systems.
5602 User 5602/4602 Phone User Guide Page 4 IP Office Issue 2b (20th July 2005) 1. Display and Call Appearance Keys: Two Call Appearance Keys allow the user to handle multiple calls and the display shows call informat ion. Details on system features (allocated by your System Administrator) can also be displayed.
The Telephone 5602/4602 Phone User Guide Page 5 IP Office Issue 2b (20th July 2005) Call Appearance Key Icons The icons displayed against the Call Appearance Keys allow you to determine the status (for example, on Hold) of each call. Icons also indicate whether a feature has been activated for a particular button.
5602/4602 Phone User Guide Page 6 IP Office Issue 2b (20th July 2005) Basic Call Handling Features Answer a Call When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the associated call appearance display.
Basic Call Handling Features 5602/4602 Phone User Guide Page 7 IP Office Issue 2b (20th July 2005) Redial The Redial feature automatically redials the last ext ension or outside number (up to 24 digits) yo u dialed. To redial the last number that you dialed 1.
5602 User 5602/4602 Phone User Guide Page 8 IP Office Issue 2b (20th July 2005) Hold If, with a call in progress, a second call arrives and is shown against a C all Appearance key, you can then Hold the first call and answer the second call. To put an existing call on hold: 1.
Basic Call Handling Features 5602/4602 Phone User Guide Page 9 IP Office Issue 2b (20th July 2005) Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. To transfer the current call to another extension: 1.
5602 User 5602/4602 Phone User Guide Page 10 IP Office Issue 2b (20th July 2005) Conference The Conference feature allows you to conference other parties (including yourself) into a call. Note: The number of parties allowed in a conferen ce is controlled by your telephone system.
5602/4602 Phone User Guide Page 11 IP Office Issue 2b (20th July 2005) System Features Introduction As well as your phones specific features, you can acce ss a number of system features by dialing short codes. These instructions are for the system's default configuration.
5602 User 5602/4602 Phone User Guide Page 12 IP Office Issue 2b (20th July 2005) Diverting Calls You can divert your calls to another extension. In the examples below N is the extension to which you want your calls diverted.
System Features 5602/4602 Phone User Guide Page 13 IP Office Issue 2b (20th July 2005) Default Feature Codes The following are the normal default feature codes available to all users. Your System Administrator may add additional codes for other features and for speed dials.
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5602/4602 Phone User Guide Page 15 IP Office Issue 2b (20th July 2005) Index 0 07*N 13 1 10*N 12, 13 11*N 12, 13 12*N 12, 13 13*N 12, 13 14*N 12, 13 2 20*N 13 201 forwarding 11 21*N 13 3 32*N 13 33*N .
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5602/4602 Phone User Guide Page 17 IP Office Issue 2b (20th July 2005).
5602/4602 Phone User Guide Page 18 IP Office Issue 2b (20th July 2005) Performance figures and data quoted in this docum ent are typical, and must be specifically confirmed in writing by Avaya before they becom e applicable to any particular order or contract.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Avaya 5602 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Avaya 5602 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Avaya 5602 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Avaya 5602 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Avaya 5602, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Avaya 5602.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Avaya 5602. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Avaya 5602 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
