Manuale d’uso / di manutenzione del prodotto 16-603578 del fabbricante Avaya
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A vaya one-X ™ Deskphone V alue Edition SIP for 1603SW -I IP Deskphone User Guide 16-603578 Issue 1 June 2010.
Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors.
Downloading documents For the most current versions of documentation, see the Avaya Support Web site: http://www .avaya.com/support Contact A vaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product.
4 Avaya one-X ™ Deskphone V alue Edition SIP for 1603SW-I IP Deskphone User Guide June 2010.
Contents Chapter 1: Introduction to the 1603SW -I SIP T elephone........................................................ 7 Overview of phone buttons and features .........................................................................................
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Chapter 1: Introduction to the 1603SW -I SIP T elephone The 1603SW-I telephone is a multiline SIP telephone for use by enterprises with Avaya Aura ™ Communication Manager and Avaya Aura ™ Session Manager call processing systems or enterprises with Avaya Aura ™ Midsize Business T emplate call processing system.
Overview of phone buttons and features No. Name Description 1 Message waiting indicator An illuminated red light in the upper-right corner of your phone indicates you have voicemail messages waiting. If Visual Alerting is enabled, this light flashes when you receive an incoming call.
No. Name Description 3 Call appearance buttons There are 3 buttons that can be programmed by the system administrator as call appearance buttons. The right-most call appearance button can be programmed as a call appearance button or a feature button. See Call appearance/feature button below for more information.
LEDs Each call appearance button has two LEDs, one green and one red, to indicate the status of the call appearance. The status is identified by whether the LED is on, off, or blinking as described in the following table. T able 1: Call appearance button LEDs LED Description Steady green and steady red Call appearance is active.
Paper labels Next to each call appearance button and the feature button is a paper label. The label identifies the call appearance number or the feature that has been programmed on the button by your system administrator . Y ou can remove the labels if you want to change a label or write on a blank one.
Introduction to the 1603SW-I SIP T elephone 12 Avaya one-X ™ Deskphone V alue Edition SIP for 1603SW-I IP Deskphone User Guide June 2010.
Chapter 2: Logging in to and out of your telephone Logging in and out maintains your personal options if you share a telephone with other users, or if you want to use the same extension from another phone. Logging out also prevents unauthorized use of your telephone during an absence.
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Chapter 3: Making calls Use the procedures in this chapter to make calls from your telephone. Making a call If you are not on a call, simply dial the number you want to call. 1. Do one of the following: • Lift the handset. • Press the Speaker button.
Making calls 16 Avaya one-X ™ Deskphone V alue Edition SIP for 1603SW-I IP Deskphone User Guide June 2010.
Chapter 4: Handling calls Use the procedures in this chapter to handle calls from your telephone. This includes procedures such as answering a call, muting a call, and transferring a call. Answering a call When you receive an incoming call, the incoming call is usually selected automatically .
Putting a call on hold 1. Press the Hold button to put your active call on hold. The fast blinking green LED next to the call appearance button indicates the call is on hold. 2. T o resume the call, press the call appearance button for the call on hold.
Chapter 5: Conference calls Y ou can use conference calls to speak with up to two people in different locations on the same call. Additional conferencing options may be available through Expanded Meet-Me Conferencing. Contact your system administrator for more information about this feature.
1. Press the Hold button during a conference call. The blinking green LED next to the call appearance button indicates the conference is on hold. 2. Press the call appearance button to resume the conference call. Dropping the last person added from a conference call While active on a conference call, press the Drop button.
Chapter 6: Getting your messages The red light on the upper right-hand corner of your telephone is illuminated when you have messages waiting. Y our messages are an administered function. Contact your system administrator with any questions. Logging into your voice mail 1.
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Chapter 7: Advanced telephone features Avaya call management systems provide many advanced telephone features. The feature button on your telephone can be programmed as an auto-dial button and be administered to dial voicemail access, speed dial, or a Feature Access Code.
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Chapter 8: A vaya Menu Y ou can use the A vaya Menu to adjust and customize phone settings, select the display language, view network settings, and log out. T o access the Avaya Menu, press the A button. T o exit the Avaya Menu, press the A button twice.
Changing the ring pattern 1. Press the A button. 2. Press # to scroll to Sounds. 3. Press * to select Sounds. 4. Press - or + on the volume button to select a ring type. Y ou hear each ring type when you select them. T urning button click sounds on and off 1.
T urning visual alerting on or off When the Visual Alerting option is turned on, incoming calls cause the LED in the top right corner of the phone to flash. Y ou can turn V isual Alerting on or off. 1. Press the A button. 2. Press # to continue. 3. Press * to select Screen.
3. Press * to select Advanced. 4. Press # to scroll to Language. 5. Press * to select Language. 6. Press # to scroll to the desired language. Note: Other languages may be available. Contact your system administrator . 7. Press * to save your selection.
Index A advanced options changing language ............................................... 27 setting automatic gain control .............................. 27 advanced telephone features about ..........................................................
changing .............................................................. 26 T telephone display icons .............................................. 10 T ransfer ...................................................................... 18 V viewing network information .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Avaya 16-603578 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Avaya 16-603578 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Avaya 16-603578 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Avaya 16-603578 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Avaya 16-603578, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Avaya 16-603578.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Avaya 16-603578. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Avaya 16-603578 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
