Manuale d’uso / di manutenzione del prodotto 3015 del fabbricante Avanti
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A vanti 3015 se t A vanti 3000 se t User guide 79-650-0010 /A Issue 1 3015_3000txt.book Page 1 Wednesday, August 4, 1999 11:13 AM.
79-650-001 0/A, Issue 1 Printed in Israel 3015_3000txt.book Page 2 Wednesday, August 4, 1999 11:13 AM.
79-650-001 0/A, Issue 1 A vanti 3015 set A vanti 3000 set User guide Telrad Telecommunications I nc., Woodbury, New Yo r k 3015_3000txt.book Page 3 Wednesday, August 4, 1999 11:13 AM.
NOTICE This pub lication refers to T elrad's A vanti 3015 se t and A vanti 300 0 set connecte d to T elrad's DIGI- T AL KEY B X system, Release SB7 , or T elrad's DIGIT AL 400 system, Release DB7, o r T elrad’s DIGIT AL 100 0 system, Release LB 7, as of July , 1999.
iii CONTENTS ABOUT YO UR AVANTI TELEP HONE ...... ................... .................... ... 1 TELEPHO NE SET BU TTONS .................. ............. ................... .......... 1 DISTINCTIVE RING ING .............. ...... ............. .......
iv Figure 1 Avanti 3015 set fac eplate 3015_3000txt.book Page iv Wednesday, August 4, 1999 11:13 AM.
v Figure 2 Avanti 3000 set fac eplate 3015_3000txt.book Page v Wednesday, August 4, 1999 11:13 AM.
Avanti 3015 and Avanti 3000 sets 1 ABOUT YOU R A V ANTI TELEPHONE The A vanti 30 00 set a nd the A vanti 3015 set are equipped with on ho ok dia lin g and hot dial pa d capa bility , wh ich enable you to di al or o perate any f eature by pressi n g the dial pad butt ons.
2 Avanti 3015 a nd Avanti 3000 sets The tele phone sets’ p ro g rammab le buttons ha ve dual-c olor li g ht indi cators. The color and flash rate of the indica tors show t he st at us of the pro g ramme d line, f eature o r exten- sion.
Avanti 3015 and Avanti 3000 sets 3 [SPEED DIAL/PROGRAM] This but ton is used for spee d dialin g and for pro g rammin g various featu res. [REDIAL/P AUSE ] This butt ons lets yo u automati cally re dial the last outsi de number you dial ed, after f irst access in g an outs ide line.
4 Avanti 3015 a nd Avanti 3000 sets [MSG] This button is used to se nd messa g es to othe r extensions and to re ply to m essa g es left a t your ext ension. [DND] This butt on activates a nd deactiva tes Do Not Disturb. [MUTE] This butt on disab les/enabl es your tel ephone micropho ne.
Avanti 3015 and Avanti 3000 sets 5 Man y of the inst ru ction s offer a nu mber of options, one of whic h is pre ssin g a DN button . If your tele ph one se t is not pro g rammed with DN buttons , choose one o f the other op tions, or skip the s tep of press i n g the DN bu tton.
6 Avanti 3015 a nd Avanti 3000 sets DISTINCTIVE RINGING Y o u can pro g ram tel ephone sets loca ted close to each other w ith distin ctive rin g s, to enab le you to ide ntify which teleph one is rin g in g . Nine dif ferent rin g s are ava ilable. T o change the ring for your telephone set 1.
Avanti 3015 and Avanti 3000 sets 7 MUTE If you wa nt to talk t o someone in your of fice durin g a call, without t he connected pa rty hear in g , yo u can di sable the handset or tele phone se t microph one. T o enable or disable the microphone (MUTE) • Press [MU TE] durin g a conve rsation.
8 Avanti 3015 a nd Avanti 3000 sets HOT DIALP AD The hot d ialpad e nables you t o dial and acti vate feat ures without liftin g the handset o r pressin g [SPKR] first. NOTE The in structio ns in th is g uide assume that y ou have hot dialp ad capability .
Avanti 3015 and Avanti 3000 sets 9 INTERNAL CALLS T o place a non-ringing call 1. Dial th e extension number . When th e called party answers: 2. Lift the ha ndset to talk. T o place a ringing call 1. Dial the T ONE access cod e [1] . 2. Dial th e extension number .
10 Avanti 3015 a nd Avanti 3000 sets BARGE INTO A CO NVERSA TION Depen din g on system pro g ramm in g , you ma y be able to break int o another conve rsation. When yo u dial an extensio n and hear busy tone : 1. Press [FEA TUR E] . 2. Dial the BARGE IN access code ( [2][4] ).
Avanti 3015 and Avanti 3000 sets 11 ANSWERING CALLS When you rece ive a call an indicato r flashes g reen on a teleph one set th at is pr o g ram med with DN butto ns . Y ou usually a lso hear a r in g , unle ss your set has be en pro- g rammed n ot to rin g .
12 Avanti 3015 a nd Avanti 3000 sets T o return to the firs t ca ll 1. Press [H OLD] . 2. Press the flashin g DN but ton. or 1. Press [PICK UP] . 2. Press [H OLD] . NOTE If your t elephone does not have DN buttons, yo u cannot pu t an internal cal l on hol d.
Avanti 3015 and Avanti 3000 sets 13 OUTSIDE CALLS Outside calls may b e placed by acce ssin g an outsi de line (or g roup) or usin g the Lea st Cost Routin g (LCR) feat ure.
14 Avanti 3015 a nd Avanti 3000 sets T o dial the number saved 1. Access an ou tside line. 2. Press [FEATURE] . 3. Dial the SA VE/REPEA T access code ( [7][7] ). AUTOMA TIC REDIAL If you di al an outs ide number an d hear b usy tone you ca n have the system re dial the numb er several times, at pre- define d interval s.
Avanti 3015 and Avanti 3000 sets 15 When an outsid e line becomes a vailable, the system rin g s your exte nsion. Then : 3. Lift the handset. 4. Listen fo r out side dial tone a nd dial th e d esir ed n umb er . T o cancel trunk queue 1. Dial the CANCEL cod e [#] .
16 Avanti 3015 a nd Avanti 3000 sets OBT AINING SPE CIAL SERVI CES VIA LINES DEFINED AS BEHIND AN EXCHANGE (CENTR EX OR P BX) Y ou ma y be able t o access special s ervices prov ided by a CENTREX or PBX exchan g e. T o access services while connected to the outside line 1.
Avanti 3015 and Avanti 3000 sets 17 HOLD There are two types of ho ld: • Exclusive hold: the cal l can be re trieved o nly from your extensio n. • Inclusive hold: the call can also be retrieved by other sets wi th a b utton for tha t appe aran ce.
18 Avanti 3015 a nd Avanti 3000 sets TRANSFERRING CALLS Y ou can transfer a call to another extensio n: 1. Press [TRANSFER] . 2. Dial th e extension number .
Avanti 3015 and Avanti 3000 sets 19 CONFERENCE CALLS A total of ei g ht par ties, any of whic h may be on outside lines, can parti cip ate in a confe rence . T o establish a conference 1. Make the first call. 2. Press [CONFERENCE] . 3. Make the next ca ll.
20 Avanti 3015 a nd Avanti 3000 sets PICKUP Y ou can a nswer a call at anothe r extens ion, wit hout leav in g your de sk. T o pick up a call on hold or ringing at another extension 1. Press [PICK UP] . 2. Dial the number of the extension at wh ich the call is rin g in g or on hold.
Avanti 3015 and Avanti 3000 sets 21 MESSAGES If after dialin g an ext ensio n, th ere is n o an swer o r yo u he ar busy tone , you can send a basic messa g e or a mes sa g e from a predefin ed list, w hich ap pears on th e display o f the extensio n you call ed.
22 Avanti 3015 a nd Avanti 3000 sets DO NOT DISTURB (DND) If you do not want ca lls to rin g at your teleph one, t empo- rarily , you ca n activat e the DND featur e. NOTE If your telepho ne set is not pro g rammed with DN buttons, th e DND indication is sli g htly di fferent.
Avanti 3015 and Avanti 3000 sets 23 DND MESSAGES Y ou can select a p redefine d messa g e that appears on the displa y of tele phones th at call you r extensio n, while i t is in DND mo de. Y ou can also ask t he System Administra tor to pro g ram addi tional m essa g es.
24 Avanti 3015 a nd Avanti 3000 sets FOR W AR DING CALLS Y ou may pro g ram your teleph one set to forward your calls to anoth er extensio n. T o program call forwarding 1. If your se t does no t have DN button s, skip to step 2. I f y ou want t o pro g ram forw ard in g for a spe cific DN, first press the desire d DN button.
Avanti 3015 and Avanti 3000 sets 25 5. Enter th e new d estinatio n to which you want your cal ls for warde d. NO TE Inste ad of di alin g the exte nsion num ber , you may pres s a MEMOR Y button pr o.
26 Avanti 3015 a nd Avanti 3000 sets CANCELING CALL FORW ARD TO ME If anothe r set h as pro g rammed your telep hone set a s its for wardi n g destina tion and you do not wish to be distur bed by those ca lls, you can canc el your status as a call for- wardin g destinatio n.
Avanti 3015 and Avanti 3000 sets 27 ABBREVIA TED DIALING This section de scribes several ways of ab breviatin g dial- in g . Save /Repea t and Re dial a r e descr ibe d in Out side Calls, above.
28 Avanti 3015 a nd Avanti 3000 sets MEMOR Y BUTTO NS Memory bu ttons are used for one-pre ss dialin g of exten- sions and f eature access code s. T o dial with a MEMOR Y button • Press the pro g ramm ed but ton . T o program a MEMOR Y butt on 1. Press [F E A TURE ].
Avanti 3015 and Avanti 3000 sets 29 ALARM Y our tel ephone ca n sound an alarm rin g at a pr e- pro- g rammed time . T o program an alarm time 1. Press [FEA TUR E] . 2. Dial the TIME ALA RM access code ( [8][2] ). 3. Dial the fou r-di g it alarm time (HH:MM) usin g the 24 hour fo rmat ( e.
30 Avanti 3015 a nd Avanti 3000 sets TELEPHONE LOCK Y ou can prevent peo ple from makin g outside calls from your tele phone. T o lock your telephone 1. Dial the LOCK access code. 2. Dial yo ur Execu tive Credit Cod e (see your System Admin i st rator).
Avanti 3015 and Avanti 3000 sets 31 DOOR UNIT Y our system may have a door unit eq uipped with an inter- com an d electr ic door latch. Wh en a vis itor pr esses the doorbell, up to four system ex tensions rin g . When the door bell rings If your telephone is ringing: • Press [SPKR] or lift the handset.
32 Avanti 3015 a nd Avanti 3000 sets NOTE P AD Y ou can save a number of up to 16 di g its durin g a call. 1. Press [F E A TURE ]. 2. Press [PROGRAM] twi ce. 3. Dial a n ava ila bl e spe ed d i al mem o ry cod e ( thr ee d i g its) or pr ess an ava ilabl e SPEED DI AL but ton.
Avanti 3015 and Avanti 3000 sets 33 ADV A NCED FEA TURES This secti on lists som e advanc ed featur es which you can activate from you r telephone . Details concernin g the oper- ation o f these feature s can be f ound in the DIGIT AL Sys- tems Operatin g Instructions man ual.
34 Avanti 3015 a nd Avanti 3000 sets FEA TURE CODES Features can be activated by pr essin g the [FEA TURE] but- ton and then di alin g a feat ure access cod e. The defau lt featu re codes (se e next pa g e) reflect the fea- ture initials, usin g the le tters on t he dialp ad button s.
Avanti 3015 and Avanti 3000 sets 35 Feature codes Feature name Abbreviation Acce ss method ACCOUNT CODE A T [FEA T URE][ 2][8] ACD LOGIN (1) - - ACD LOGOUT (1) - - ALL/GROUP - [*] A TTENDANT - [0] BAC.
36 Avanti 3015 a nd Avanti 3000 sets MEET ME P AGE MM [FEA T URE][ 6][6] MESSAGE ME [FEA TURE][6] [3] NIGHT SER VICE (1) - - P AGE - INTERNAL 1 throu g h 8 I1 throu g h I8 [FEA T URE][4][1] through [4.
Avanti 3015 and Avanti 3000 sets 37 DND mess ages Message number Defaul t message Upda ted messag e 01 BE BACK SOON 02 BE BACK A T * * : * * (1) 03 BE BACK ON * * - * * (1) 04 OUT UNTIL * * : * * (1) .
38 Avanti 3015 a nd Avanti 3000 sets Syst em me ssag es ( 1 ) When edi t in g mess a g es, ent er di g its in plac e of the aster i sks. ( 2 ) Messa g es 22 to 30 are to be d efined b y the cus tomer .
Avanti 3015 and Avanti 3000 sets 39 Y our speed dial codes Name Number Code 3015_3000txt.book Page 39 Wednesday, August 4, 1999 11: 13 AM.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Avanti 3015 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Avanti 3015 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Avanti 3015 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Avanti 3015 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Avanti 3015, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Avanti 3015.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Avanti 3015. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Avanti 3015 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
