Manuale d’uso / di manutenzione del prodotto 940T del fabbricante Samsung
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Instal l drivers Instal l programs SyncMaster 940T / 940 Fn.
Notational Failure t o follow direction s noted by this s ymbol cou ld resu lt in bod ily ha rm or dam age to the e quipment. Prohibited Important to read a nd unde rstand at all times Do not disassem.
Do not use a damaged o r loose plug . z This ma y caus e electric shock or fire. Do not pull the plug out by the wire nor touch the plug with wet hand s. z This ma y caus e electric shock or fire. Use only a p roperly g rounded plug and recepta cle. z An improp er ground may caus e elect ric sho ck or eq uipment da mage.
Installation Be sure to contac t an author ized Servic e Center , when installing your m onitor in a locati on wi th heavy du st, hig h or low temper atures, high humidi ty, and expos ed to chem ical subs tances and where it operat es for 24 hours suc h as at airports, trai n st atio ns et c.
Keep a ny heating devices awa y from the po wer cable . z A melted coating may l ead to el ectric shock or fi re. Do not install the product in places w ith poor ventilat ion, for instance, a bookshelf, close t, etc. z Any incre ase in the inte rnal tempera ture may ca use fire .
Do not spray water o r detergen t direc tly onto the moni tor. z This ma y caus e dama ge, elec tric shoc k or fire. Use the recommend ed detergent with a sm ooth cloth. If the conne ctor between the plug and th e pin is d usty or dirty, c lean it properly using a dr y cloth.
unusual so und or smell coming from the m onitor - unplu g it immedi ately and contac t an authorize d dealer or the Servic e Center . z This ma y caus e electric shock or fire. Keep the produc t away fro m places expo sed to oil, smoke or m oisture; do not insta ll inside a vehicle.
Never insert any thing meta llic into the mon itor openings . z This ma y caus e electric shock , fire or injury. Do not in sert metal o bjects suc h as chop sticks, wire an d tools or inflammabl e objects such as p aper or matche s into the vent, head phone port or AV ports or etc.
z A falling product may c ause injury to the p erson or even fa tality. When not us ing the produc t for an extended period of time , keep the product unplug ged. z Otherw ise, this may ca use hea t emissio n from th e accu mulated di rt or degraded insula tion, ca using electric s hock or fire.
Please mak e sure the following items are in cluded with y our monitor . If any items are m issing, c ontact you r dealer . Contact a loc al deale r to bu y o p tional i tems.
Fron t MENU button [ ] Opens the OSD m enu. Als o use to ex it the OS D menu or return to the p revious menu. MagicBright™ [] MagicBri ght™ is a new featu re providing optimu m viewing environm ent dep ending on th e conte nts of th e image yo u are watch ing.
Brightness button [] When OSD is not on the sc reen, pus h the button to adju st brig htne ss. Adjust buttons [ ] Adjust it ems in the men u. Enter button [ ] / Source button Activate s a hig hlighted menu it em. Push the ' ', then sel ects th e video si gnal w hile th e OSD is off.
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Please mak e sure the following items are in cluded with y our monitor . If any items are m issing, c ontact you r dealer . Contact a loc al deale r to bu y o p tional i tems.
Fron t MENU button [ ] Opens the OSD m enu. Als o use to ex it the OS D menu or return to the p revious menu. MagicBright™ [] MagicBri ght™ is a new featu re providing optimu m viewing environm ent dep ending on th e conte nts of th e image yo u are watch ing.
Brightness button [] When OSD is not on the sc reen, pus h the button to adju st brig htne ss. Adjust buttons [ ] Adjust it ems in the men u. Enter button [ ] / Source button Activate s a hig hlighted menu it em. Push the ' ', then sel ects th e video si gnal w hile th e OSD is off.
Connecting the Monitor Connec t the pow er cord fo r your monit or to the power port o n the bac k of the m onitor. Plug the p ower cord f or the mo nitor into a nearby o utlet. Use a ppropriate co nnectio n for yo ur comp uter. Using the D-sub (Analog) conn ector on the vid eo card.
Using the Stand A . Stand Stopper Attachi ng a Base This mo nitor accep ts a 10 0 mm x 100 mm VESA-compli ant mou nting interfa ce pad. Monitor Mounting interfa ce pad (Sold separate ly) 1. T urn off y our monitor a nd unpl ug its p ower cord. 2. Lay the LCD mon itor face-d own o n a flat surface w ith a cu shion bene ath it to protect t he screen.
of the Mo nitor. z For wall m ounts th at do not co mply with VESA s tandard s crew specif ication s, the leng th of the sc rews may differ depending o n their s pecificati ons. z Do not use screws that do not comp ly with the VESA s tandard screw specific ations.
5. Monitor driver in stallation is com pleted . This mo nitor dri ver is under ce rtifying MS l ogo,and this in stallation don't damage your sy stem.
4. Clic k " Advanced Settings… ". 5. Clic k " Properties " in the " Moni tor " tab. If the " Properties " button is deactiv ated, it means t he conf iguratio n for you r monito r is co mpleted . The mo nitor can be used a s is.
8. Clic k " Have Disk … " and s elect the fold er (for exa mple, D: Drive) where the driv er setup file is locate d, and c lick " OK ". 9. Se lect the m odel tha t match es your monitor from the lis t of mo nitor mo dels on the screen, and cli ck " Next ".
Microsoft ® Windows ® XP Oper ating System 1. Insert CD int o the CD-ROM driver. 2. C lick " Start " —> " Control Pane l " then c lick t he " Appearan ce and The mes " Ic on. 3. C lick " Display " icon and choo se the " Settings " tab then c lick " Ad vanced.
6. S elect " Don't search ,I wi ll.. " the n click " Ne xt " and the n clic k " Have d isk ". 7. C lick t he " Browse " button then ch oose A:(D:D river) and c hoose your mo nitor mo del in the model l ist and click the " Ne xt " button.
10. Monitor driver in stalla tion is com pleted . Microsoft ® Windows ® 2000 Op erating System When you c an see " Digital Signatu re Not Fou nd" on your monitor, follo w these steps. 1. Choos e " OK " button on the " I nsert disk " window .
Microsoft ® Windows ® NT Op erating System 1. C lick Start , Settings , Control Panel , and then do uble-click Display icon. 2. In Dis play Reg istratio n Inform ation wind ow, clic k Settin gs Tab a nd then click All Display Modes .
monitor are the s ame as the printed o r scann ed images . For more i nformation, refer to Hel p (F1) in the s oftware pro gram. Instal ling the Natural Color Software Insert the CD inc luded wi th the Sam sung moni tor into t he CD-RO M Drive . The ini tial Natu ral Color scre en will a ppear.
Connecting the Monitor Connec t the pow er cord fo r your monit or to the power port o n the bac k of the m onitor. Plug the p ower cord f or the mo nitor into a nearby o utlet. Use a ppropriate co nnectio n for yo ur comp uter. Using the D-sub (Analog) conn ector on the vid eo card.
Using the Stand HAS Stand A . Stand Stoppe r Attachi ng a Base This mo nitor accep ts a 10 0 mm x 100 mm VESA-compli ant mou nting interfa ce pad. HAS Stand Monitor Mounting interfa ce pad (Sold separate ly) 1. Turn off y our monitor a nd unpl ug its p ower cord.
z Do not use screw s long er than t he standard d imens ion, as they may d amage the i nside of the Mo nitor. z For wall m ounts th at do not co mply with VESA s tandard s crew specif ication s, the leng th of the sc rews may differ depending o n their s pecificati ons.
5. Monitor driver in stallation is com pleted . This mo nitor dri ver is under ce rtifying MS l ogo,and this in stallation don't damage your sy stem.
4. Clic k " Advanced Settings… ". 5. Clic k " Properties " in the " Moni tor " tab. If the " Properties " button is deactiv ated, it means t he conf iguratio n for you r monito r is co mpleted . The mo nitor can be used a s is.
8. Clic k " Have Disk … " and s elect the fold er (for exa mple, D: Drive) where the driv er setup file is locate d, and c lick " OK ". 9. Se lect the m odel tha t match es your monitor from the lis t of mo nitor mo dels on the screen, and cli ck " Next ".
Microsoft ® Windows ® XP Oper ating System 1. Insert CD int o the CD-ROM driver. 2. C lick " Start " —> " Control Pane l " then c lick t he " Appearan ce and The mes " Ic on. 3. C lick " Display " icon and choo se the " Settings " tab then c lick " Ad vanced.
6. S elect " Don't search ,I wi ll.. " the n click " Ne xt " and the n clic k " Have d isk ". 7. C lick t he " Browse " button then ch oose A:(D:D river) and c hoose your mo nitor mo del in the model l ist and click the " Ne xt " button.
10. Monitor driver in stalla tion is com pleted . Microsoft ® Windows ® 2000 Op erating System When you c an see " Digital Signatu re Not Fou nd" on your monitor, follo w these steps. 1. Choos e " OK " button on the " I nsert disk " window .
Microsoft ® Windows ® NT Op erating System 1. C lick Start , Settings , Control Panel , and then do uble-click Display icon. 2. In Dis play Reg istratio n Inform ation wind ow, clic k Settin gs Tab a nd then click All Display Modes .
monitor are the s ame as the printed o r scann ed images . For more i nformation, refer to Hel p (F1) in the s oftware pro gram. Instal ling the Natural Color Software Insert the CD inc luded wi th the Sam sung moni tor into t he CD-RO M Drive . The ini tial Natu ral Color scre en will a ppear.
1. [] O pens the on-scre en men u and exits from the menu or closes th e adjus tment menu . 2. [] T hese bu ttons allow you to adjust it ems in the men u. 3. [] Pre ss this b utton to a ctivat e a highlig hted me nu item . 4. [ AUTO ] Press to sel f-adjust t he incomi ng PC sign al autom atical ly.
Menu Descripti on AUTO When the ' AUTO ' b utton is pres sed, th e Auto Adj ustment sc reen app ears as shown in the a nimated screen on the cen ter. Auto adjus tment allows th e monitor to self-a djust t o the in coming vi deo signal. The val ues of fine, co arse and position a re adjus ted auto matica lly.
When p ressin g the MENU button afte r lockin g the OSD Menu Descripti on Locke d This is the func tion that lo cks t he OSD in order to k eep the current s tates of settings or prev ent other s from adjus ting th e current setting s. Loc k : Hold down the menu bu tton for m ore than five seco nds to a ctivate the OS D adjus tment lo ck functi on.
MagicBright™ Menu Descripti on MagicBright™ Push the MagicBri ght button to circle through availa ble preconfigure d modes . - Se ven differen t modes (Custom/Te xt/Intern et/Game/Spo rt/Movi e/Dynamic Co ntrast) Brightness Menu Descripti on Brightness W hen OSD is not on the sc reen, pus h the bu tton to adju st br ightness.
SOURCE Menu Descripti on SOURCE Selects the vid eo signal w hile the OSD is off. Picture Brightness Co ntr ast Color Ma gicCol or Color Tone Col or Co nt rol Gamm a Image Coa rs e Fine Sharpnes s H-Po.
Menu Descripti on Play/Sto p Brightness Yo u can u se the o n-screen m enus t o change th e brigh tness acc ording t o person al prefere nce. Contrast You can u se the o n-screen m enus t o chang e the contras t accordi ng to pe rsonal p reference . ( No t availabl e in Mag icColor m ode of Full and Inte lligen t.
MagicColor MagicC olor is a new te chnology that Sa msung has exclus ively dev eloped to impr ove digital image and to display natural color more clearly without disturbing i mage quality .
Menu Descripti on Play/Sto p Coarse Remov es noise such a s vertical stripes. C oarse adjustm ent may move the screen image area. You m ay relocate it to the center using th e horizonta l contro l menu. (Avai lable i n analog mode o nly) Fine Remov es noise such a s horizonta l stripe s.
Menu Descripti on Play/Sto p Language You can c hoose one of ei ght lan guages. Note :The lang uage ch osen a ffects o nly the lan guage of the OSD . It has no e ffect on any softw are runn ing on the compute r. H-Position You c an change t he horiz ontal po sition w here the OS D menu ap pears on your monit or.
Menu Descripti on Play/Sto p Auto Source Select Auto Source for the m onitor to automatica lly s elect the sign al sou rce. Image R eset Image pa rameters are replace d with the factory defa ult values . Color R eset Color paramete rs are replac ed with th e factory de fault values .
Menu Descripti on Info rm atio n Shows a video source , displ ay mode on the OSD screen..
1. [] O pens the on-scre en men u and exits from the menu or closes th e adjus tment menu . 2. [] T hese bu ttons allow you to adjust it ems in the men u. 3. [] Pre ss this b utton to a ctivat e a highlig hted me nu item . 4. [ AUTO ] Press to sel f-adjust t he incomi ng PC sign al autom atical ly.
Menu Descripti on AUTO When the ' AUTO ' b utton is pres sed, th e Auto Adj ustment sc reen app ears as shown in the a nimated screen on the cen ter. Auto adjus tment allows th e monitor to self-a djust t o the in coming vi deo signal. The val ues of fine, co arse and position a re adjus ted auto matica lly.
When p ressin g the MENU button afte r lockin g the OSD Menu Descripti on Locke d This is the func tion that lo cks t he OSD in order to k eep the current s tates of settings or prev ent other s from adjus ting th e current setting s. Loc k : Hold down the menu bu tton for m ore than five seco nds to a ctivate the OS D adjus tment lo ck functi on.
MagicBright™ Menu Descripti on MagicBright™ Push the MagicBri ght button to circle through availa ble preconfigure d modes . - Se ven differen t modes (Custom/Te xt/Intern et/Game/Spo rt/Movi e/Dynamic Co ntrast) Brightness Menu Descripti on Brightness W hen OSD is not on the sc reen, pus h the bu tton to adju st br ightness.
SOURCE Menu Descripti on SOURCE Selects the vid eo signal w hile the OSD is off. Picture Brightness Co ntr ast Color Ma gicCol or Color Tone Col or Co nt rol Gamm a Image Coa rs e Fine Sharpnes s H-Po.
Menu Descripti on Play/Sto p Brightness Yo u can u se the o n-screen m enus t o change th e brigh tness acc ording t o person al prefere nce. Contrast You can u se the o n-screen m enus t o chang e the contras t accordi ng to pe rsonal p reference . ( No t availabl e in Mag icColor m ode of Full and Inte lligen t.
MagicColor MagicC olor is a new te chnology that Sa msung has exclus ively dev eloped to impr ove digital image and to display natural color more clearly without disturbing i mage quality .
Menu Descripti on Play/Sto p Coarse Remov es noise such a s vertical stripes. C oarse adjustm ent may move the screen image area. You m ay relocate it to the center using th e horizonta l contro l menu. (Avai lable i n analog mode o nly) Fine Remov es noise such a s horizonta l stripe s.
Menu Descripti on Play/Sto p Language You can c hoose one of ei ght lan guages. Note :The lang uage ch osen a ffects o nly the lan guage of the OSD . It has no e ffect on any softw are runn ing on the compute r. H-Position You c an change t he horiz ontal po sition w here the OS D menu ap pears on your monit or.
Menu Descripti on Play/Sto p Auto Source Select Auto Source for the m onitor to automatica lly s elect the sign al sou rce. Image R eset Image pa rameters are replace d with the factory defa ult values . Color R eset Color paramete rs are replac ed with th e factory de fault values .
Info rm atio n Shows a video source , displ ay mode on the OSD screen..
Installation 1. Insert the installation CD into the CD-ROM drive. 2. Click the MagicTune™ installation f ile. 3. Select installation Language, Click "Next". 4. When the Installation Shield Wizard window appears, click "Next." 5. Select "I agree to the terms of the licen se agree ment" to a ccept the terms of use.
The MagicTune™ program can be removed only by using the "Add or Remove Programs" option of the Window s ® Cont rol Panel . Per form t he f oll owing s tep s rem ove M agicT une™ . 1. Go to [Task Tray] ' [Start] ' [ Settings] and select [Contro l Panel] in the menu.
Installati on 1. Insert the installation CD into th e CD-ROM drive. 2. Clic k the Magic Rot ation inst alla tion file. 3. Sele ct i nstal lati on Lan guage , Cl ick "N ext". 4. Wh en the Instal lShi eld Wiza rd win dow appe ars, click "N ext.
z Win dow s Vist a™ Hardware z 128MB Memory above(recommended) z 25MB Free Hard di sk space above Ser vic e Pa ck s z It is recomm ended tha t your Sy stem has the latest Se rvice Pack in stalled. z For Windows™ NT 4.0, it is recomme nded to in stall Int ernet Explo rer 5.
Check List Before cal ling fo r assis tance, che ck the informat ion in t his secti on to se e if you can rem edy any prob lems yours elf. If y ou do n eed assis tance, p lease cal l the p hone numbe r on the Informati on section or conta ct you r dealer .
Hz, a "Not Optimu m Mode"," Recommend ed Mode 1280 x 10 24 60 H z" message is displ ayed. If t he dis play e xce eds 85 Hz, th e display will work prope rly but the "N ot Optimum Mode"," Recommend ed Mode 1280 x 10 24 60 H z" message appears for one m inute an d then disappe ars.
menu? (The max imum frequency pe r reso lution may differ fro m product to produ ct.) There are o nly 16 colo rs shown on the scre en. The scre en colors hav e changed after changin g the video card . Have the Windo ws colo rs been se t properly ? Window s ME/20 00/XP: Set the co lors pro perly at the Control Panel → Displ ay → Settings .
5. If yo u have probl ems i n insta lling th e adapter (video) driv er, boot the compute r in Safe Mode, remo ve the Display Adapt er at the " Control Panel → Sy stem → D evice A dministrator " and th en reboo t the compu ter to rei nstall the adapt er (video) dri ver.
Warning Message s If the re is some thing w rong with the inpu t signa l, a me ssage appe ars on th e scree n or the screen g oes bl ank althoug h the pow er ind icator LE D is sti ll on. Th e message may i ndicate that the monitor i s out o f scan r ange or that y ou need to check t he sign al cab le.
Check List Before cal ling fo r assis tance, che ck the informat ion in t his secti on to se e if you can rem edy any prob lems yours elf. If y ou do n eed assis tance, p lease cal l the p hone numbe r on the Informati on section or conta ct you r dealer .
Mode"," Recommend ed Mode 1280 x 10 24 60 H z" message is displ ayed. If t he dis play e xce eds 85 Hz, th e display will work prope rly but the "N ot Optimum Mode"," Recommend ed Mode 1280 x 10 24 60 H z" message appears for one m inute an d then disappe ars.
(The m aximum frequenc y per reso lution may differ fro m product to produ ct.) There are o nly 16 colo rs shown on the scre en. The scre en colors hav e changed after changin g the video card . Have the Windo ws colo rs been se t properly ? Window s ME/20 00/XP: Set the co lors pro perly at the Control Panel → Displ ay → Settings .
5. If yo u have probl ems i n insta lling th e adapter (video) driv er, boot the compute r in Safe Mode, remo ve the Display Adapt er at the " Control Panel → Sy stem → D evice A dministrator " and th en reboo t the compu ter to rei nstall the adapt er (video) dri ver.
Warning Message s If the re is some thing w rong with the inpu t signa l, a me ssage appe ars on th e scree n or the screen g oes bl ank althoug h the pow er ind icator LE D is sti ll on. Th e message may i ndicate that the monitor i s out o f scan r ange or that y ou need to check t he sign al cab le.
General General Model N ame SyncMas ter 940F n LCD Pan el Size 19 i nch(48 c m) Display area 376.32 m m (H) x 301.05 6 mm (V) Pixel Pitc h 0.294 mm (H) x 0.2 94 mm (V) Synchronizat ion Horizo ntal 30 kH z ~ 81 kH z Vertical 56 Hz ~ 75 Hz Disp lay C olo r 16.
416.6 X 42 0.6 X 200. 0 mm / 16.4 X 16.6 X 7.9 inch (W ith Stand) / 6.7 kg / 14.8 l bs VESA Mounting Int erface 100 mm x 100 mm ( for use wit h Specia lty(Arm) Moun ting har dware.
Table 1. Pres et Timing Mode s Disp lay M ode Horizontal Frequen cy (kHz ) Vertical Frequen cy (Hz ) Pixel Clo ck (MH z) Sync Polarity (H/V ) IBM, 640 x 350 31.4 69 70.0 86 25.1 75 +/ - IBM, 640 x 480 31.4 69 59.9 40 25.175 -/- IBM, 720 x 400 31.4 69 70.
General General Model N ame SyncMas ter 940T LCD Pan el Size 19 i nch (48 c m) Display area 376.32 m m (H) x 301.05 6 mm (V) Pixel Pitc h 0.294 mm (H) x 0.2 94 mm (V) Synchronizat ion Horizo ntal 30 kHz~ 8 1 kHz Vertical 56 Hz ~ 75 Hz Disp lay C olo r 16.
416.6 X 42 0.6 X 200. 0 mm 16.4 X 1 6.6 X 7.9 (With Stand ) / 6.7 kg / 14.8 I bs VESA Mounting Int erface 100 mm x 100 mm ( for use wit h Specia lty(Arm) M ounting har dware.
Preset Timing Modes If the signal tran sferred f rom the c ompute r is the same as th e follo wing Preset Timing Mo des, the screen wi ll be ad justed automatica lly. How ever, if th e signa l differs , the scree n may g o blank w hile the pow er LED is o n.
Contact SAMSUNG WORLDWIDE If you have any ques tions or com ments relati ng to Samsun g products, pleas e contact the SAMSUNG c ustomer care center. North America U.S.A 1-800-SAMSUNG (7 267864) h ttp://www.samsu ng.com CANADA 1-800-SAMSUN G (7267864) h ttp://www.
BELGIUM 02 201 24 18 http://www.sam sung.c om/be CZECH REPUBLIC 844 000 844 http://www.samsu ng.com/cz DENMARK 70 70 19 70 http://www.sam sung.c om/dk FINLAND 030-6227 515 http://www.sam sung.com /fi FRANCE 3260 SAMSUN G(7267864) (€ 0,1 5/m in) http: //www.
PHILIPPINES 1800-10-SAM SUNG (7267864) http://www.sam sung.c om/ph SINGAPORE 1800-SAMSUNG (7 267864) http://www.s amsung.c om/sg THAILAND 1800-29-3 232, 02-6 89-3232 http://www.sam sung.com /th TAIWAN 0800-3 29-999 http://www.samsu ng.com/tw VIETNAM 1 800 588 889 h ttp://www.
1. Adjust c omputer resolution a nd scre en injecti on rate (re fresh rate ) oncompute r as descri bed below to enjoy the best q uality of pictu re. You ca n have an unev en quality of pictu re in the screen i f the be st quality of pictu re is no t provid ed in TFT-L CD.
PRODUCT INFORMATION (Image Retention Free) LCD Mon itors an d TVs may h ave im age reten tion when switchi ng from o ne ima ge to another especi ally af ter disp laying a s tationary image for a long ti me. This gui de is t o demon strate correc t usage of LCD produ cts in order to p rotect them from Ima ge rete nti on.
Ex) The best w ay to protec t your monito r from Image r etention is to set your PC or S y stem to o p erate a Screen Saver p ro g ram when y ou are not usin g it. Image ret ention m ay not occur wh en a LCD pan el is o perated u nder normal conditi ons.
Correct Disposal of This Product (Waste Electrical & E lectronic Equipment) - Europe only (Applicable in the European Union and other European countries with separate collection s ystems) This mar.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Samsung 940T è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Samsung 940T - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Samsung 940T imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Samsung 940T ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Samsung 940T, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Samsung 940T.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Samsung 940T. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Samsung 940T insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.