Manuale d’uso / di manutenzione del prodotto VMC 1000 del fabbricante Polycom
Vai alla pagina of 68
Video Media Center - VMC 1000 User Guide V ersion 1.0.3.
Video Media Center - VMC 1000 User Guide ii Polycom, Inc. T rademark Information Polycom®, the Polyco m logo design, Video Med ia Cent er®, and RSS 2000® are registered trademarks of Polycom, Inc. All other trademarks are the property of their respective own ers.
Polycom, Inc. iii Contents About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Documentation . . . .
Video Media Center - VMC 1000 User Guide iv Polycom, Inc. Logging into VMC 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Logging in as a Site Administrator or Content Owner . . . . . . . . . . . . . . 8 Logging in as a Viewer .
Conte nts Polycom, Inc. v About RSS 2000 Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Creating a VOD Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Adding Program Information .
Video Media Center - VMC 1000 User Guide vi Polycom, Inc. Setting Page Print Margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Polycom, Inc. vii About This Manual This introduction provides a brief overview of the Video Media Center - VMC 1000 User Guide, describes the convention s used in this manual, and explains how to get additional information or support.
Video Media Center - VMC 1000 User Guide viii Polycom, Inc. Audience This guide is primarily for VMC 1000 : • Content Owners - Users who create and manage VMC 1000 programs. Document Conventions This document uses the follow ing typographical conventions.
About This Manual Polycom, Inc. ix Customer Suppor t Recognizing that technology alone cannot solve today’s comple x challenges, Polycom Global Services provides the in d ustry’s bes t technical support staff and programs to let you concentrate on the task at hand.
Video Media Center - VMC 1000 User Guide x Polycom, Inc..
Polycom, Inc. 1 1 About the VMC 1000 Over view This chapter explains key concepts ab out the VMC 1000 appliance as part of the Polycom video conferencing solution.
Video Media Center - VMC 1000 User Guide 2 Polycom, Inc. The VMC 1000 only requires a single stream to be pulled from the RSS 2000 to enable hundreds of streams. The VMC 1000 publishes live event links on its Viewer Portal and redirects end users to the live streams from a streaming server.
About the VMC 1000 Polycom, Inc. 3 — Group and user access - Leverage s AD/LDAP group/user permission to control access to content. — PIN code access - Leverages the Polycom RSS 2000 pin code mechanism for providing access control to live and VOD content.
Video Media Center - VMC 1000 User Guide 4 Polycom, Inc. • Reports critical s ystem-level and applicat ion-level event s, such as low storage, and streaming connections erro rs because of license limitations on the number of supported streams, etc.
About the VMC 1000 Polycom, Inc. 5 Roles Each user is assigned one or more role s, which provide a package of permissions allowing users of the role to perform tasks within the VMC 1000 user interface.
Video Media Center - VMC 1000 User Guide 6 Polycom, Inc. Programs A program is the bottom level of the content hierarchy. A program is a metadata “wrapper” that controls acce ss to resources publ ished using VMC 1000. Programs aggregate re la ted streaming files and downloadable files from the Resource Bin for online presentation.
Polycom, Inc. 7 2 Getting Star ted with the VMC 1000 Over view This chapter explains how to log into and navigate within the VMC 1000. It contains the following sections: • Logging into VMC 1000 • Navigating the VMC 1000 User Interface Logging into VMC 1000 The VMC 1000 login page is the entr y point for all users.
Video Media Center - VMC 1000 User Guide 8 Polycom, Inc. If you do not have a user name and password, please contact your Site Administrator. If you have forgotten your password, and you have the option “Forgotten Password?” link enabled , you can click this link, enter your ema il address, and a temporary passw ord is e-mailed to you.
Getting Started with the VMC 1000 Polycom, Inc. 9 Navigating the VMC 1000 User Inter face The VMC 1000 UI uses a dynamically ge nerated menu which provides all the navigation links necessary to use the application. You activate th e menu by clicking th e menu option in the le ft navigation menu.
Video Media Center - VMC 1000 User Guide 10 Polycom, Inc..
Polycom, Inc. 11 3 Managing Access to Video Media Center Over view This chapter explains how to manage user a ccess to content on the VMC 1000. This chapter contains the following section: • About Users About Users Users refers to all users who have a ccess to VMC 1000, either as a Site Administrator, a Content Owner, or a Vi ewer.
Video Media Center - VMC 1000 User Guide 12 Polycom, Inc. 2 Click Add Users . The Users: New User page appears. 3 Supply the required in formation, including which groups the new user should belong to. 4 Select a group. 5 Click the Save button. Editing a User T o edit a user: 1 From the menu, click Users .
Managing Access to Video Media Center Polycom, Inc. 13 2 Click Show Users . The page appears with a list of users. 3 Click the Edit icon to the righ t of the appropriate user name. 4 Make the necessary changes. 5 Click the Save button. Changing a User's Password T o change user’ s password: 1 From the menu, click Users .
Video Media Center - VMC 1000 User Guide 14 Polycom, Inc. Deleting a User T o delete a user: 1 From the menu, click Users . 2 Click Show Users . 3 Click the Delete icon to the ri ght of the appropriate user name.
Managing Access to Video Media Center Polycom, Inc. 15 4 Select Email (which is the de fault) from the drop-down menu to the top left of the screen and click the Go button. The Users: Send Email page appears. 5 Confirm that you want to perform th is action on all selected users by clicking OK in the dialog box that pops up.
Video Media Center - VMC 1000 User Guide 16 Polycom, Inc..
Polycom, Inc. 17 4 Managing Content in VMC 1000 Over view This chapter explains how you can manage content in VMC 1000. This chapter contains the following sections: • About the Resource Bin • Abo.
Video Media Center - VMC 1000 User Guide 18 Polycom, Inc. • Slide Packages - Consist of PowerPoint slid es uploaded and converted to JPEG images by the VMC 1000.
Managing Content in VMC 1000 Polycom, Inc. 19 3 Click New Folder at the top of the resource listings. The Resource Bin : Add Resource page displays with the previously opened folder highlighted in yellow. 4 Select the folder in which you want to add your new folder by clicking i t.
Video Media Center - VMC 1000 User Guide 20 Polycom, Inc. Moving Items Between Folders T o move items between folders: 1 Click Media Mana gement . 2 Click Resource Bin . 3 Select the i tems you wish to move by checking the boxes to the left of the item nam es.
Managing Content in VMC 1000 Polycom, Inc. 21 9 Select the file to be uploaded from your hard drive or mapped network drives in the pop-up wi ndow. 10 Click Open . The file's path appears in the tex t fiel d of t he Uplo ad New Re source page. 11 Click Upload and Save to continue.
Video Media Center - VMC 1000 User Guide 22 Polycom, Inc. 4 You are prompted to choose which Content Owners can own this content item. 5 Click Save. Adding New Thumbnails T o add new thumbnails: 1 Follow the steps from the “Adding New Resource Bin Items” on page 20.
Managing Content in VMC 1000 Polycom, Inc. 23 3 Click the folde r link to open a particular folde r and display it s contents. 4 Click Edit icon for the Resource Bin item you wish to edit. A page displays showing the stored properties for the item. Deleting Resource Bin Items T o delete Resource Bin items: 1 Click Media Mana gement .
Video Media Center - VMC 1000 User Guide 24 Polycom, Inc. 4 Click the Go! button. The Resource Bin: Search Results page appears. You can search resources by additiona l attributes, includ ing media type, format, bitrate, and upload status. T o use the advanced search: 1 Click Media Mana gement .
Managing Content in VMC 1000 Polycom, Inc. 25 4 Click the link called More… . The Resource Bin: Advanced Media Search page appears. The attributes available for searching depend upon the configuration of your domain. 5 Enter the keywords and select the attr ibutes you want to search by and click the Search button.
Video Media Center - VMC 1000 User Guide 26 Polycom, Inc. Adding or Editing a New Channel Adding Channel Information T o add or edit a new channel: 1 From the menu, click Programming . 2 Click Add a Channel . 3 If you wish to copy an existing channel' s attributes as a te mplate, select that channel from the list and click Copy .
Managing Content in VMC 1000 Polycom, Inc. 27 Adding Channel Details T o add channel details: 1 From step 2 of the Channel Wizard , select a Primary Category . If there are no categories listed in the primary category drop-down menu, contact your Site Administrator.
Video Media Center - VMC 1000 User Guide 28 Polycom, Inc. 4 To copy these URLs to the Wind ows clipboard, right-click the Copy UR L button in the Channel Pa ge URLs section and choose Copy Shortcut .
Managing Content in VMC 1000 Polycom, Inc. 29 About Programs A program is a metadata “wrapper” th at controls access to resources published using VM C 1000. Programs aggregate related streamin g files and downloadable files from the Resource Bin for o nline presentation.
Video Media Center - VMC 1000 User Guide 30 Polycom, Inc. • Restricted : Accessible un der certain conditions. These are: — Group Restricted : Only authenticated group members may see the program. —P r i v a t e : The program may only be seen by entering a private access code.
Managing Content in VMC 1000 Polycom, Inc. 31 About RSS 2000 Programs If the VMC 1000 is automatically configured to import li ve feeds from the RSS 2000 and convert them to programs, you can see them. You can move them from the Resource Bin, edit and rename them, and assign them to different categories.
Video Media Center - VMC 1000 User Guide 32 Polycom, Inc. Adding Program Information T o add progr am information: 1 From the Program Information page, s elect the channel you want to create the program in, or create a new channel. 2 Enter the program name .
Managing Content in VMC 1000 Polycom, Inc. 33 Adding a Program Listing T o add a program listing: 1 From the Program List ing page, under Star t Listing , select when you want the program to begin bein g listed on the Viewer Portal.
Video Media Center - VMC 1000 User Guide 34 Polycom, Inc. Adding Program Media T o add pr ogram media: 1 From the Program Me dia page, click the Edit icon in the Program Image section to add a program image (thu mbnail) to display on the Viewer Portal.
Managing Content in VMC 1000 Polycom, Inc. 35 5 Click the Continue button. You can associate more than one streaming file with any program. 6 Enter the program duration in minutes. 7 Select the U se Embedded Media Player for Media checkbox if you want this program's media content items to be launched in a branded pop-up window.
Video Media Center - VMC 1000 User Guide 36 Polycom, Inc. Setting Program Access T o set pr ogram access: 1 From the Program Access page, check the Require Login t o View Content box only if you want to re quire your users to log in to the system before viewing content.
Managing Content in VMC 1000 Polycom, Inc. 37 6 If the Viewer Groups option has been enabled, search for users and groups and select the gr oups and users you want to have acce ss to this program by clicking the chec kbox next to that group. Only members of these groups and sp ecified users are able to view the program.
Video Media Center - VMC 1000 User Guide 38 Polycom, Inc. Creating a Scheduled Rebroadcast Program T o create a Schedu led Rebroadcast program: If channels are enabled, in order to ad d a program you must first establish at least one channel. Pl ease see the About Channels section in this chapter for more information.
Managing Content in VMC 1000 Polycom, Inc. 39 Adding Program Information T o add progr am information: 1 From the Program Information page, s elect the channel you want to create the program in, or create a new channel. 2 Enter the program name . This name appears to Viewers to identify the program.
Video Media Center - VMC 1000 User Guide 40 Polycom, Inc. Adding a Program Listing T o add a program listing: 1 From the Program List ing page, under Star t Listing , select when you want the program to begin bein g listed on the Viewer Portal.
Managing Content in VMC 1000 Polycom, Inc. 41 Adding Program Media T o add pr ogram media: 1 From the Program Me dia page, click the Edit icon in the Program Image section to add a program image (t humbnail) to be displayed on the Viewer Portal. The Resource Bin page appears.
Video Media Center - VMC 1000 User Guide 42 Polycom, Inc. 5 Click the Continue button. You can associate more than one streaming file with any program. 6 Enter the program duration in minutes. 7 Select the U se Embedded Media Player for Media checkbox if you want this program's media content items to be launched in a branded pop-up window.
Managing Content in VMC 1000 Polycom, Inc. 43 T o set pr ogram access: 1 From the Program Access page, check the Require Login t o View Content box only if you want to re quire your users to log in to the system before viewing content.
Video Media Center - VMC 1000 User Guide 44 Polycom, Inc. Reviewing the Program Summar y Page T o review the Program Summar y page: 1 Review the Program Summary page for accuracy. 2 You can toggle the status of the program by clicking the Program Status icon at the top of the page.
Managing Content in VMC 1000 Polycom, Inc. 45 5 The Program Summary page displays. You can edit any of the grouped properties by clicking the Edit icon for that section. Previewing a Program T o preview a program: 1 From the menu, click Programming. 2 Choose the appropriate browsing mode by selecting either the All Channels or All Program option.
Video Media Center - VMC 1000 User Guide 46 Polycom, Inc. Saving a Program’ s Downloadable Media The VMC 1000 allows you to save a pr ogram’s downloadable media to your PC. T o save downloadable media to you r PC: 1 Navigate to a program in the VMC 1000.
Polycom, Inc. 47 5 Using the Media Editor Over view This chapter explains how edit video media used in your progra ms. This chapter contains the following sections: • About Media Editor • Editing Video Content About Media Editor Media Editor is a web-based t ool that allows you to edit script events associated with an archive of a video fi le.
Video Media Center - VMC 1000 User Guide 48 Polycom, Inc. T o launch the Media Editor: 1 From the Resource Bin, click the Edit icon for the video in the Resource Bin.
Using the Medi a Edit or Polycom, Inc. 49 2 Click the Launch Media Editor button to launch the Media Editor interface. The Resource Bin: Media Even ts Editor page appears. The video downloads and plays rather than streams. You can only edit the video after it has completely downloaded.
Video Media Center - VMC 1000 User Guide 50 Polycom, Inc. The Timeline Area The Timeline Area shows a list of ev ents associated with the video in chronological order.
Using the Medi a Edit or Polycom, Inc. 51 T o delete a single event: 1 Click the Delete icon for that event. 2 To delete multiple events, check the boxes to the left of the events to be deleted. 3 Click the Delete Selecte d button. You can select all displa yed events by checking the checkbox at the top of the list.
Video Media Center - VMC 1000 User Guide 52 Polycom, Inc..
Polycom, Inc. 53 6 Creating Repor ts Over view Reports allow Site Administrators and Conten t Owners to see information and statistics on the use and effectiveness of their streaming media.
Video Media Center - VMC 1000 User Guide 54 Polycom, Inc. • Domain Summary Report - This report pr ovides megabytes streamed per channel, Resource Bin storage, revenue summary, usage summary, and user summary information for the entire domain over the time period designated.
Creating Reports Polycom, Inc. 55 About Program Repor ts Program Reports are available in HTML format for a particular program or user. These reports are available from th e Program listing page, or the Viewer listing page.
Video Media Center - VMC 1000 User Guide 56 Polycom, Inc. Generating Detailed Program Viewing Repor ts T o ge nerate Deta iled Program V iewing Repor ts: 1 From the menu, click Users . 2 Click Show Users . 3 Click the Report icon to the right of the appropriate user name.
Creating Reports Polycom, Inc. 57 Setting Page Print Margins In order for the repor ts to fit on the page properly, it may be necessary to set the print margins for the page. If the righ t-hand edge of the report is cut off, perform the following procedure to set the margins.
Video Media Center - VMC 1000 User Guide 58 Polycom, Inc..
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Polycom VMC 1000 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Polycom VMC 1000 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Polycom VMC 1000 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Polycom VMC 1000 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Polycom VMC 1000, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Polycom VMC 1000.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Polycom VMC 1000. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Polycom VMC 1000 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
