Manuale d’uso / di manutenzione del prodotto Version 2.0.3B del fabbricante Polycom
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Copyright © 2007 Polycom, Inc. All rights reserved. SIP 2.0 Administrator’ s Guide SoundPoint ® /SoundStation ® IP SIP V ersion 2.0.3 B Addendum V ersion 2.
Copyright © 2007 Polycom, Inc. All rights reserved. Notices 1. Specifications subject to change without notice. Polycom, Inc. 1565 Barber Lane, Milpitas CA 95035, USA www .
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 1 1Addendum This addendum addresses changes to th e SoundPoint IP / SoundS tation IP SIP 2.0 Administrator ’ s Guide made by the re lease of the SoundPoint IP 650 phone.
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 2 Copyright © 2006 Polycom, Inc. 1.1.3 LCD Backlight Backlight intensity on the SoundPoi nt IP 650 phone has three modes: • Backlight On • Backlight Idle • Dim Y ou can modify the Backlight On intensity a nd the Backlight Idle intensity separately .
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 3 1.1.4 Expanded Memor y and Expanded Flash Memor y Changes can be found in the following parameters in the sip.
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 4 Copyright © 2006 Polycom, Inc. • RAM Disk < ramdisk/> • Finder <finder/> Attribute Permitted Va l u e s Default Interpretation ramdisk.bytesPerBlock 0, 32, 33, .
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 5 1.1.5 Micr oBr owser The SoundPoint IP 650 phones support an XHTML microbrowser . This can be launched by pressing the Services key . MicroBrowser parameter changes in the sip.
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 6 Copyright © 2006 Polycom, Inc. 1.1.6 G.722 Audio Codec The SoundPoint IP 650 supports the G .
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 7 • Gains <gain/> voice.audioProfile.G722.jitter - BufferShrink 10, 20, 30, ... (multiple of 10) 500 The absolute minimum duration time (in milliseconds) of R TP packet Rx with no packet loss between jitter buffer size shrinks.
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 8 Copyright © 2006 Polycom, Inc. • Receive <rxEq/> • T ransmit <txEq/>. Attribute Default voice.rxEq.hs.IP_650.preFilter .enable 1 voice.rxEq.hs.IP_650 .postFil ter .
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 9 1.1.7 USB Diagnostics The SoundPoint IP 650 phone has a USB port, which will be supported by future releases of the SIP applicatio n. USB port parameters can be found in the USB <usb/> parameter in the sip.
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 10 Copyright © 2006 Polycom, Inc..
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 1 2 Addendum This addendum addresses changes to th e SoundPoint IP / SoundS tation IP SIP 2.0 Administrator ’ s Guide made by the release of the SIP 2.
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 2 Copyright © 2006 Polycom, Inc. 2.1.4 Ser ver Redundancy Server redundancy enhancemen ts provides backup to othe r SIP server(s) by providing basic registration and redirection services .
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 3 2.1.6 Disable Message W aiting Indicator by Registration The SIP application has been enhanced to allow the message waiting indicator to be disabled by registration.
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 4 Copyright © 2006 Polycom, Inc. Attribute Permitted Va l u e s Default Interpreta tion tcpIpApp.sntp.daylightSavings.fixedDay- Enable 0, 1 0 If set to 0, month, date, and dayOfW eek are used in DST start date calculation.
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 5 2.1.8 Configur able Feature Keys It has been determined that only some feat ure keys can be disabled. The exact feature keys that can be “null”-ifi ed are platform-dependent.
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 6 Copyright © 2006 Polycom, Inc. 2.1.9 Miscellaneous Configuration File Changes 2.1.9.1 sip.cfg The following changes have also occurred in the sip.cfg configuration file: Attribute Permitted Va l u e s Default Interpreta tion voIpProt.
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 7 voIpProt.server .x.transport DNSnaptr or TCPpre- ferred or UDPOnly or TLS or TCPOnly DNSnapt r If set to Null or DNSnaptr: If voIp- Prot.server .
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 8 Copyright © 2006 Polycom, Inc. voIpProt.SIP .outboundProxy .transport DNSnaptr or TCPpre- ferred or UDPOnly or TLS or TCPOnly DNSnapt r If set to Null or DNSnaptr: If voIpProt.
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 9 2.1.9.2 phone1.cfg The following changes has also occurred in the phone1.cfg configuration file: call.stickyAutoLineSeize.onHookDial ing Null, 0, 1 Null If call.
Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 10 Copyright © 2006 Polycom, Inc. 2.1.9.3 device Parameter The following changes has also occurred in the device parameter: Attribute Permitted Va l u e s Default Interpreta tion device.
<December , 2006> 3725-17471-001/A Technical Bulletin 11572 Changes to Local Digit Maps on SoundPoint ® IP Phones This technical bulletin provides deta iled information on how to modify the configuration files to automate th e setup phase of number-only calls.
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 2 Dial Plan in Application Configuration File The <dialplan/> attribute is described below and also includes: • Digit Map <digit map/> on page 3 .
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 3 Digit Map <digitmap/> A digit map is defined either by a “stri ng” or by a list of s trings. Each string in the list is an alternative numbering scheme, specified either as a set of digits or timers, or as an expression over which the gateway will attempt to find a shortest possible match.
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 4 The following guidelines should be noted: • You must use only *, #, or 0-9 between second and third R • If a digit map does not comply, it is not included in the digit plan as a valid one. That is, no matching is done against it.
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 5 In the following tables, x is the registration number. IP 300, 3 01, and 430: x =1-2; IP 500 and 501: x =1-3; IP 600: x =1-6; IP 601: x =1-12; IP 4000: x =1 Attribute Permitted Va l u e s Default Interpret ation dialplan.
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 6 Digit Map <digitmap/> The digit map syntax is the same as for the application config uration file (re fer to Digit Map <dig itmap/> on page 3 ). This configuration attribut e is defined as follow s: dialplan.
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 7 T rademark Information Polycom ® , SoundPoint ® , and the Polycom logo design are registered tr ademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies.
<December , 2006> 3725-17483-001/A Technical Bulletin 9268 Billing Code Entr y on SoundPoint ® IP Phones with Sylantro This technical bulletin provides detailed information on how the SIP application has been modi fied for billing code entry when managed by a Sylantro call s erver.
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 2 You may need to press the Send soft key to indicate you are finish ed entering the number. The cursor pauses after the last digi t has been entered.
<December , 2006> 3725-17482-001/A Technical Bulletin 17124 Syslog on SoundPoint ® IP Phones This technical bulletin provides detailed information on how the SIP application has been modi fi ed to support loggi ng system le vel messages and error conditions with co mmunications networks to a centralized location.
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 2 Network Configuration Changes The Network Configuration menu on th e SoundPoint IP phone running SIP 2.1 has been modified to include: • Syslog Menu T o access the Syslog m enu: 1. From the idle display on a SoundPoint IP phone, press the Menu key.
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 3 Flash Parameter Configuration The global device parameter has been modified to include the follow ing: T rademark Information Polycom®, SoundPoint®, and the Polycom logo design are regi stered trademarks of Polycom, Inc.
<Januar y , 2007> 3725-17472-001/A Technical Bulletin 5844 SIP Ser v er Fallback Enhancements on SoundPoint ® IP Phones This technical bulletin provides detailed information on how the SIP application has been enhanced to support SIP server fallback.
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 2 T erminology Before you read this document, it is important to understand certain terminology and become familiar with the server/registration configuration as described in the references listed in the References on page 8 .
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 3 SIP 2.1 Ser ver Fallback Implementation In the SIP 2.1 release, the redundancy behavior of Polycom SoundPoint IP and SoundStation IP phones has been changed and improved by adding the ability for a single SIP Registration (Li ne) to be registered to more than one server concurrently.
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 4 Phone Configuration The phones at the customer site are configured as follows: • Server 1 (the primary serve r) will be configured with the address of the service provider call server. The IP address of the server(s) to be used will be provided by the DNS server.
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 5 Behavior When the Primar y Ser ver Connection Fails For Outgoing Calls (IN VITE Fallback) When the user initiates a ca ll, the phone will go through the following ste ps to connect the call: 1. Try to make the call usin g the working server.
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 6 Changes From Previous Phone Beha vior (Releases Before SIP 2.1) Recommended Practices for Ser ver Fallback Deployments The best method for ensuring op.
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 7 2. Do not use OutBoundProxy config urations on the phone if the OutBoundProxy could be unreacha ble when the fallback occurs.
T echni cal Bulletin SoundPoint ® IP , SIP 2.1 8 Registration in Per -Phone Configuration File Per-registration configuration is supported. The <registration/> attribute now includ es: References 1. SIP 2.0 Administrator’s Guide for the SoundPoint IP and SoundStation IP Phones, August 2006.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Polycom Version 2.0.3B è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Polycom Version 2.0.3B - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Polycom Version 2.0.3B imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Polycom Version 2.0.3B ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Polycom Version 2.0.3B, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Polycom Version 2.0.3B.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Polycom Version 2.0.3B. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Polycom Version 2.0.3B insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.