Manuale d’uso / di manutenzione del prodotto Version 1.4.x 17 del fabbricante Polycom
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Copyright © 2004 Polycom, Inc. All rights reserved. Administrator Guide SoundPoint ® /SoundStation ® IP SIP V ersion 1.4. x 17 November 2004.
Copyright © 2004 Polycom, Inc. All rights reserved. Notices 1. Specifications subject to change without notice. Polycom, Inc. 1565 Barber Lane, Milpitas CA 95035, USA www .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents Copyright © 2004 Polycom, Inc. i T able of Contents 1 Overview ......................................................... 1 2 Installation and Operation ..................
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents ii Copyright © 2004 Polycom, Inc. 3.1.18 Microphone Mute ......................................................................................................... .......
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents Copyright © 2004 Polycom, Inc. iii 3.5.2 Downloadable Fonts ....................................................................................................... ......
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents iv Copyright © 2004 Polycom, Inc. 4.6.1.8 Basic TCP/IP <TCP_IP/> ......... ............................................. ............... ...........................
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents Copyright © 2004 Polycom, Inc. v 5.2 Protocol Extension s .............................. ....................138 5.2.1 RFC and Internet Draft Support ....................
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents vi Copyright © 2004 Polycom, Inc..
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Overview Copyright © 2004 Polycom, Inc. 1 1 Over view This Administrator Guide is for the SIP 1.4.0 software release, and the bootROM 2.6.0 release. SoundPoint ® IP and SoundStation ® IP are feature-rich, en terprise-class voice commu- nications terminals for Ethernet TCP/IP networks.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Overview 2 Copyright © 2004 Polycom, Inc. another type of data from its perspective, the phone is capable of vastly more than tra- ditional business phones.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation Copyright © 2004 Polycom, Inc. 3 2 Installation and Operation This section describes the basic steps that are needed to make your phone operational.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation 4 Copyright © 2004 Polycom, Inc. The configuration served by the boot se rver can be augmented by changes made locally on the phone itself or via the phone’ s built-in web server .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation Copyright © 2004 Polycom, Inc. 5 2.2.1.1 DHCP or Manual TCP/IP Setup Basic network settings can be derived from DHCP or entered manually using the phone’ s LCD-based user inte rface.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation 6 Copyright © 2004 Polycom, Inc. 2.2.1.2 Local User Inter face Setup Menus Phone network configuration parameters may be edited by means of a main menu and two sub-menus: DHCP Menu and Server Menu.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation Copyright © 2004 Polycom, Inc. 7 The DHCP and Server sub-menus may be accessed from the main setup menu. 2.2.1.2.2 DHCP Menu The DHCP menu is accessible only when the DHCP client is enabled.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation 8 Copyright © 2004 Polycom, Inc. 2.2.1.2.3 Server Menu Boot Server Option 128 through 2 54 (Cannot be the same.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation Copyright © 2004 Polycom, Inc. 9 2.2.1.3 Reset to Factor y Defaults The basic network configuration referred to in the precedi ng sections can be reset to factory defaults.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation 10 Copyright © 2004 Polycom, Inc. 2.2.2.1 Centralized Configuration The phone application consists of an executable image file (sip.ld) and one or more XML-format configuration file s.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation Copyright © 2004 Polycom, Inc. 11 is the Ethernet MAC address of the phone in question. For A-F hexadecimal digits, use lower case only , for example, 0004f200106c .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation 12 Copyright © 2004 Polycom, Inc. 2.2.2.1.2.2 Application Configu ration Files Typically, the files are arranged in the fo llowing manner although parameters may be moved around within the files and the file names themselves can be changed as needed.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation Copyright © 2004 Polycom, Inc. 13 These application conf iguration files dictate the behavior of the phone once it is run- ning the executable specified in the master configuration file.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation 14 Copyright © 2004 Polycom, Inc. an FTP protocol boot server . For more information on TFTP boot servers, see 2.2.2.1.1 FTP vs. TFTP on page 10. Step: Instruction s: 1.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation Copyright © 2004 Polycom, Inc. 15 2.2.2.2 Local Phone Configuration As the only method of modifying phone conf.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation 16 Copyright © 2004 Polycom, Inc. many application settings to be modified, such as SIP server address or ring type or regional settings such as ti me/date format and language.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 17 3 Features This section describes the many features and corresponding administration points of SoundPoint ® IP and SoundStation ® IP . References are made frequently to 4.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 18 Copyright © 2004 Polycom, Inc. 3.1.3 Call W aiting When an incoming call arrives while the us er is active on anothe r call, the incoming call is presented to the user visually on the LCD display .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 19 3.1.7 Configur able Feature Keys All key functions can be changed from the f actory defaults, although this is typically not necessary . The scrolling timeout for specific keys can be configured.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 20 Copyright © 2004 Polycom, Inc. Hold Del Sel Conference 13 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Del.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 21 Hold Del Sel 13 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Menu Messages .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 22 Copyright © 2004 Polycom, Inc. Key ID IP 300 Function IP 500 Function IP 600 Function IP 4000 Function 1 Line1 ArrowUp ArrowU.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 23 3.1.8 Connected Par ty Identification Where possible, the identity of the remote party to which th e user has connected is dis- played and logged .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 24 Copyright © 2004 Polycom, Inc. audio files. The default sample audio files may be replaced with alternat es in .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 25 Administration: Distinctive Incoming Call T reatment For more information, see 3.1.16 Local Contact Directory on page 27. 3.1.13 Distinctive Ringing There are three aspects to Distinctive Ringing: 1.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 26 Copyright © 2004 Polycom, Inc. 3.1.14 Do-Not-Disturb A do-not-disturb feature is av ailable to temporarily stop all incoming call alerting. Calls can optionally be treated as though the phone is busy while Do-Not-Disturb (DND) is enabled.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 27 3.1.16 Local Contact Director y The phone maintains a local contact director y . The directory can be downloaded from the boot server and edited locally .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 28 Copyright © 2004 Polycom, Inc. 3.1.16.1 Local Contact Director y File Format An example local contact directory is shown. Look to the table for an explanation of each element. Local W eb Server (if enabled) None.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 29 Element Permitted V alues Interpretati on fn UTF-8 encoded st ring of up to 40 bytes a a. I n some cases, this will be less t han 40 characters due to UTF-8’ s variable length encoding.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 30 Copyright © 2004 Polycom, Inc. 3.1.17 Local Digit Map The phone has a local digit map feature to automate the setup phase of number -only calls. When properly configured, this f eature eliminates the need for using the Send soft key when making outgoing calls.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 31 two concurrent calls per regist ration (line). This is an artificial limi t and will be expanded in the future. 3.1.20 Shared Call Appearances Calls and lines on multiple phones can be logica lly related to each othe r .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 32 Copyright © 2004 Polycom, Inc. 3.1.21 Bridged Line Appearances Calls and lines on multiple phones can be logica lly related to each othe r . A call that is active on one phone will be presented visually to phones which share that line.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 33 function. For more information, see 5 .2.5 Bridged Line Appearance Signaling on page 139. Note: In the config uration fi les, bridged lines are confi gured by “shared line” parame- ters.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 34 Copyright © 2004 Polycom, Inc. map animations used for graphic icons on the display can be changed and reposi- tioned.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 35 3.1.25 Time and Date Display The phone maintains a local cl ock and calendar . T ime and date can be displayed in certain operating modes such as when the phone is idle.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 36 Copyright © 2004 Polycom, Inc. 3.1.26 Idle Display Animation All phones except the SoundPoint ® IP 300 can display a customized animation on the idle display in addition to the time and da te.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 37 3.2 Call Management Features 3.2.1 Automatic Off- hook Call Placement The phone supports an optional automatic of f-hook call placement feature for each registration.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 38 Copyright © 2004 Polycom, Inc. 3.2.3 Call T ransfer Call transfer enables the user (User A or tr ansferring user) to tran sform an existing call with User B (primary call) into a new call between User B and a third user C (trans- ferred-to user) selected by User A.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 39 incoming call treatment feature. The user ’ s ability to or iginate calls is unaf fected by all call diversion options. Each registra tion (line) has its ow n diversion properties.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 40 Copyright © 2004 Polycom, Inc. 3.2.7 Gr oup Call Pick-up Calls to another phone within a pre-defined group can be pi cked up without dialing the extension of the other phone. This feature depends on support from a SIP server .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 41 3.2.9 Last Call Return The phone allows server-based last call retu rn.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 42 Copyright © 2004 Polycom, Inc. 3.3.3 Local Conference Mixing The phone’ s audio processing subsystem contains a flexib le three-party conferencing capability 2 .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 43 3.3.5 DTMF T one Generation The phone generates DTMF tones in response to user dialing on the dial pad. These tones are transmitted in the R TP streams of connected calls .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 44 Copyright © 2004 Polycom, Inc. 3.3.7 Acoustic Echo Cancellation (AEC) The phone employs advanced acoustic echo cancellation for hands-free operation.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 45 3.3.9 Backgr ound Noise Suppression (BNS) This feature, designed primarily for handsfree operation, reduces background noise to enhance communication in noisy environments.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 46 Copyright © 2004 Polycom, Inc. invokes do-not-disturb. The user can also ma nually specify a state to convey , overrid- ing, and perhaps masking, the automatic behavior . 3.4.2 Instant Messaging The phone supports sending and re ceiving instant text messages.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 47 Asian languages (Chinese, Japa nese, and Korean) is also included but will render only on the SoundPoint ® IP 600’ s and SoundS tation ® IP 4000’ s higher resolution displays.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 48 Copyright © 2004 Polycom, Inc. 3.5.2 Downloadable Fonts New fonts can be loaded onto the phone.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 49 ing the life cycle of a call. These call pr ogress tones are easily configurable for com- patibility with worldwide telephony standards or local preferences.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 50 Copyright © 2004 Polycom, Inc. waiting signal from a voicemail server will trigger th e message-w aiting indicator to flash.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 51 use for outgoing calls or which registration to use when initiating new instant message dialogs. Central (boot serv er) Configuration fil e: sip.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 52 Copyright © 2004 Polycom, Inc. 3.6.3 ACD login / logout The phone allows ACD (Automat ic Call Distribution) logi n and logout. This feature depends on support from a SIP server .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 53 3.6.4 ACD agent available / unavailable The phone supports ACD (Automatic Call Di stribution) agent available and unavail- able. This feature depends on support from a SIP server .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 54 Copyright © 2004 Polycom, Inc. 3.6.5.1 DNS SIP Ser v er Name Resolution If a DNS name is given for a proxy/registrar address, the IP address(es) associated with that name will be disc overed as specified in RFC 3263 - Locating SIP Servers .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 55 user password is requested, the administ rator password will also work.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 56 Copyright © 2004 Polycom, Inc..
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 57 4 Optimization 4.1 Ether net Switch The SoundPoint ® IP phones contain two Ethernet po rts, labeled LAN and PC, and an embedded Ethernet switch that runs at full line-rate.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 58 Copyright © 2004 Polycom, Inc. The phone can filter incoming R TP packets arri ving on a particular por t by IP address. Packets arriving from a non-negotiate d IP address can be discarded.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 59 4.3 Updating and Rebooting The bootROM, application executable, and configuration files can be updated auto- matically via the centralized provi sioning (boot se rver) model.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 60 Copyright © 2004 Polycom, Inc. For more information, see 2.2.2 Appl ication Configuration on page 9. Centralized Reboot: The phones can be rebooted remotely via the SIP signaling protocol.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 61 As an additional diagnostic tool, both log files can be uploaded on demand to the boot server by pressing and holding the following keys until a confirmation tone is heard or for about three seconds.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 62 Copyright © 2004 Polycom, Inc. 4.5.1 IP TOS The “type of service” field in an IP packet header consists of four T OS bits and a 3-bit precedence field. Each T OS bit can be set to either 0 or 1.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 63 4.5.3 RTCP Suppor t The phone supports R TCP per RFC 1889. For each R TP stream, which, by conven- tion, uses even ports only , the next higher odd port is used to send and receive R TCP reports.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 64 Copyright © 2004 Polycom, Inc..
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 65 4.6 Configuration Files This section is a reference fo r all parameters that are conf igurable when using the cen- tralized provisioning installa tion model.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 66 Copyright © 2004 Polycom, Inc. 4.6.1.1.1 Multilingu al <multilingual/> The multilingual feature is based on string dictionary files downloaded from the boot server . These files are encoded in standal one XML format.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 67 4.6.1.1.1.1 Adding New Langu ages Follow these steps to add new languages to those included with the distribution: 1. Create a new dictionary file based on an existing one.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 68 Copyright © 2004 Polycom, Inc. 4.6.1.1.2 Date an d Time <datetime/> 4.6.1.1.3 Call Progress T ones <callProgT ones> Call progress tone overr ides can be used to customize th e tones for a part icular country or region.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 69 In the following table, x is the index of the region as specified by the x index of the lcl.cpt.menu.x attribute above, y is the chord set number and cat is one of cp or misc .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 70 Copyright © 2004 Polycom, Inc. 4.6.1.3 T ones <tones/> This section describes confi guration items for the tone resources available in the phone. 4.6.1.3.1 Dual T one Multi-Frequency <DTMF/> up.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 71 4.6.1.3.2 Chord Sets <chord_sets/> Chord sets are the building blocks of sound effects that use synt hesized rather than sampled audio (most call progress and ringe r sound effects).
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 72 Copyright © 2004 Polycom, Inc. In the following table, x is the chord-set number and cat is one of callProg , ringer , or misc . 4.6.1.4 Sampled Audio for Sound Effects <sampled_audio/> The following sampled audio W A VE file (.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 73 The following table defines the default us age of the sampled audio files with the phone: 4.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 74 Copyright © 2004 Polycom, Inc. 4.6.1.5.1 Patterns <patterns/> Patterns use a simple script language that a llows dif ferent chord se ts or wave files to be strung together with peri ods of silence.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 75 4.6.1.5.1.1 Call Pr ogress Patterns The following table maps call progress patterns to their usage within the phone. se.pat.callProg. x.inst.y .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 76 Copyright © 2004 Polycom, Inc. 4.6.1.5.1.2 Ringer Patte rns The following table maps ringer pattern numbers to their default descriptions. Ringer pattern number Default description 1 Silent Ring a a.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 77 4.6.1.5.1.3 Misc ellaneous Patterns The following table maps miscellaneous pa tterns to their usage within the phone.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 78 Copyright © 2004 Polycom, Inc. 4.6.1.6 V oice Settings <voice/> 4.6.1.6.1 V oice Coding Algorithms <co decs/> The following voice codecs are supported: se.rt.modification.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 79 4.6.1.6.1.1 Codec Prefe rences <preferences/> 4.6.1.6.1.2 Codec Pr ofiles <pr ofiles/> The following profile at tributes can be adjusted for eac h of the three s upported codecs.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 80 Copyright © 2004 Polycom, Inc. 4.6.1.6.2 V olume Persistence <volume/> The user ’ s selection of the receive volum e during a call can be remembered between calls. This can be configur ed per termination (handset, headset and handsfree/chassis).
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 81 4.6.1.6.3 Gains <gains/> The default gain settings have been carefully adjusted to comply with the TIA-810-A digital telephony standard.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 82 Copyright © 2004 Polycom, Inc. 4.6.1.6.4 Acoustic Ec ho Cancellation <AEC/> These settings control the performance of the speakerphone acoustic echo canceller . Do not alter these values .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 83 4.6.1.6.5 Acoustic Echo Suppression <AES/> These settings control the performance of the speakerphone acoustic echo suppressor . Do not alter these values .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 84 Copyright © 2004 Polycom, Inc. Do not alter these values . 4.6.1.6.7 Automatic Gain Control <AGC/> These settings control the pe rformance of the transmit au tomatic gain contr ol feature.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 85 4.6.1.6.8 Receive Equalization <RXEQ/> These settings control the performance of the handsfree receive equalizaton feature. Do not alter these values .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 86 Copyright © 2004 Polycom, Inc. 4.6.1.6.10 V oice Activity Detection <V AD/> These settings control the performance of the voice activity detection (silence suppres- sion) feature.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 87 4.6.1.7.1.3 Other <Other/> These default parameter values are used fo r all packets which are not set explicitly . 4.6.1.7.2 IP TOS <IP/> These settings control the “type of service” field in outgoing packets.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 88 Copyright © 2004 Polycom, Inc. 4.6.1.7.2.2 Call Contr ol <CallControl/> These parameters apply to call control packets, such as the network protocol signaling. 4.6.1.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 89 • stop DS T on the last Sunday in October at 2 am. Attribute Permitted Va l u e s Default Interpretation tcpIpApp.sntp.resyncPeriod positive integer 86400 (24 hours) T ime in seconds between SNTP re- syncs.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 90 Copyright © 2004 Polycom, Inc. 4.6.1.8.3 port <por t/> 4.6.1.8.3.1 RT P <RTP/> tcpIpApp.sntp.daylightSavings.sto p.date 1-31 1 Day of the month to start DST . tcpIpApp.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 91 4.6.1.9 W eb Ser ver <HTTPD/> The phone contains a local web se rver for user and administra tor features. This can be disabled for applications where it is not needed or where it poses a security threat.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 92 Copyright © 2004 Polycom, Inc. 4.6.1.10 Call Handling Configuration <call/> Attribute Permitted Va l u e s Default Interpretation call.rejectBusyOnDnd 0, 1 1 If set to 1, reject all incoming calls with the reason “bus y” if do-n ot-disturb is enabled.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 93 4.6.1.10.1 Hold, Local Reminder <localReminder/> 4.6.1.11 Directory <director y/> The directory is stored in either flash memory or RAM on the phone.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 94 Copyright © 2004 Polycom, Inc. 4.6.1.12 Fonts <font/> This section does not apply to the IP 300. These settings control the phone’ s ability to dynamically load an external font file dur- ing boot up.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 95 If it is necessary to overwrite an exis ting font, use these < fontName>_<fontHeig.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 96 Copyright © 2004 Polycom, Inc. 4.6.1.12.1 IP_500 font <IP_500/> 4.6.1.12.2 IP_600 font <IP_600/> 4.6.1.13 Keys <keys/> These settings control the scrolling behavior of keys and can be used to change key functions.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 97 the <keys .../> element of the configurati on file. These will override the built-in assignments. Remapping the arrow keys is not recommended.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 98 Copyright © 2004 Polycom, Inc. ColdBoot No Conference Y es Delete Y es Dial No Dialpad0 Y es Dialpad1 Y es Dialpad2 Y es .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 99 Line5 Y es Line6 Y es LocalDirectory No Macro No Messages Y es Menu Y es MicMute Y es MySta.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 100 Copyright © 2004 Polycom, Inc. 4.6.1.14 Bitmaps <bitmaps/> Bitmaps used by the phone are defined in this section.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 101 4.6.1.15.1 Animations <Anima tions/> <IP_300/>, <IP_500/>, <IP_600/> and <IP_4000/> This section defines bitmap animations composed of bitmap/durat ion couples.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 102 Copyright © 2004 Polycom, Inc. 4.6.1.15.3 Classes <Classes/> This section defines the available classes for the LED and grap hical icon indicator types. In the following table, x is the class number , y is the ide ntifier of the state num- ber for that class.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 103 4.6.1.16 Event Logging <logging/> The event logging system supports the following classes of events: ind.gi.x.y .class positive in teger Assigns the class (defined above) for this indicator .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 104 Copyright © 2004 Polycom, Inc. Each event in the log contains the foll owing fields separated by the | character: • ti.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 105 4.6.1.16.2 Scheduled Logg ing Parameters <scheduled/> The phone can be configured to schedule certain advanced logging tasks on a periodic basis.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 106 Copyright © 2004 Polycom, Inc. log task is controlled by a unique attribute set star ting with log.sched.x where x identi- fies the task. 4.6.1.17 Security <security/> These settings affect security aspects of the phone.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 107 4.6.1.18 Pr ovisioning <pro visioning/> These settings control aspects of th e phone’ s boot server provisioning system. 4.6.1.19 RAM Disk <RAMdisk/> These settings control the phone’ s internal RAM disk feature.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 108 Copyright © 2004 Polycom, Inc. 4.6.1.20 Request <request/> 4.6.1.20.1 Delay <delay/> These settings control the phone’ s behavior when a request for restart, reboot, or reconfiguration is received.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 109 4.6.1.21 Feature <feature/> These settings control the activation or deact ivation of a feature at run time. In the table below , x is the feature number .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 110 Copyright © 2004 Polycom, Inc. 4.6.1.22 Resource <resource/> These settings control the maximum size or an external resource retrieved at run time. 4.6.1.22.1 finder <finder/> 4.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 111 4.6.1.23 Micr oBr owser <micr obrowser/> These settings control the home page, prox y and size limits to be used by the Micro- Browser when it is select ed to provide services.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 112 Copyright © 2004 Polycom, Inc. mb.limits.cache Nu ll or positive integer 200 Limits the total size of objects down- loaded for each page (both XHTML and images). Once this limit is reached, no more images are downloaded until the next page is requested.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 113 4.6.2 SIP Configuration - sip.cfg The configuration file sip.
Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 114 Copyright © 2004 Polycom, Inc. 4.6.2.1.2 Server <ser ver/> Attribute Permitted Va l u e s Default Interpreta tion voIpProt.server .x.address dotted-decimal IP address or host name Null IP address or host name and port of a SIP se rver that accepts registrations.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 115 4.6.2.1.3 SIP <SIP/> voIpProt.server .x.register 0, 1 1 If set to 0, calls can be routed to an outbound proxy without reg - istration.
Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 116 Copyright © 2004 Polycom, Inc. 4.6.2.1.3.1 Ou tbound Proxy < outboundPr oxy/> 4.6.2.1.3.2 Alert Information <alertInfo/> voIpProt.SIP .WM50 0, 1 0 If set to 1, W indows Mes senger ® 5.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 117 4.6.2.1.3.3 Re quest V alidation <requestV alidation/> Attribute Permitted V alues Default Interpretation voIpProt.SIP .requestV alida- tion.
Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 118 Copyright © 2004 Polycom, Inc. 4.6.2.1.3.4 Special Events <specialE vent/> 4.6.2.1.3.5 Conference Setup <conference/> Attribute Permitted Va l u e s Default Interpret ation voIpProt.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 119 4.6.2.1.4 Dial Plan <dialplan/> 4.
Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 120 Copyright © 2004 Polycom, Inc. 4.6.2.1.4.2.1 Server <server/> 4.6.2.1.4.2.2 Emergency <emergency/> In the following attributes, x is the index of the emer gency entry description and y is the index of the server associated with emergency entry x .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 121 4.6.3 Per-phone Conf iguration - phone1.cfg This section covers the parameters in the per -phone example configuration file phone1.cfg. This file would normally be used as a template for the per -phone config- uration files.
Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 122 Copyright © 2004 Polycom, Inc. reg.x.thirdPartyName string in the same format as reg.x.address Null This field must match the reg.x.address value of the other registration which makes up the bridged line.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 123 4.6.3.2 Calls <call/> These sections describe call-oriented per -phone configuration items. 4.6.3.2.1 Do Not Disturb <donotdisturb/> 4.
Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 124 Copyright © 2004 Polycom, Inc. In the following table, x is th e registration number . IP 300: x =1-2; IP 500: x =1-3; IP 600: x =1-6; IP 4000: x =1 4.6.3.3 Diversion <divert/> The phone has a flexible call forward/divers ion feature for each registration.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 125 4.6.3.3.1 Forw ard All <fwd/> 4.6.3.3.2 Busy <busy/> Calls can be automatically diverted when the phone is busy . 4.6.3.3.3 No Answer <noanswer/> The phone can automatically divert calls after a period of ringing.
Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 126 Copyright © 2004 Polycom, Inc. 4.6.3.3.4 Do Not Disturb <dnd/> The phone can automatically dive rt calls when DND is enabled. 4.6.3.4 Dial Plan <dialplan/> Per -registration dial plan configuration is supported.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 127 4.6.3.4.1 Digit Map <digitmap/> 4.6.3.4.2 Routing <routing/> This configuration section al lows specific routing paths fo r outgoing SIP calls to be configured independent of ot her ‘default’ configuration.
Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 128 Copyright © 2004 Polycom, Inc. 4.6.3.4.2.2 Emergency <emergency/> In the following attributes, y is the index of the emer gency entry description and z is the index of the server associated with the emer gency entry y .
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 129 4.6.3.5.1 Message W a iting Indicator <mwi/> In the following table, x is the registration number . IP 300: x =1-2; IP 500: x =1-3; IP 600: x =1-6; IP 4000: x =1.
Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 130 Copyright © 2004 Polycom, Inc. nat.signalPort 102 4 to 65536 Null If non-Nu ll, this port will be used by the phone for SIP signaling, overriding the value set for voIpProt.local.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) Copyright © 2004 Polycom, Inc. 131 5 Session Initiation Protocol (SIP) 5.1 Basic Protocols All the basic calling functionality described in the SIP specification is supported (see list below for supported RFC’ s and drafts).
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) 132 Copyright © 2004 Polycom, Inc. 5.1.3 Header Suppor t In the following table, a “Y es” in the Suppor ted column means the header is sent and properly parsed.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) Copyright © 2004 Polycom, Inc. 133 Error -Info No Event Y es Expires Y es From Y es In-Reply-T o No Max.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) 134 Copyright © 2004 Polycom, Inc. 5.1.4 Response Suppor t In the following table, a “Y es” in the Suppor ted column means the header is parsed. The phone may not actually generate the response.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) Copyright © 2004 Polycom, Inc. 135 5.1.4.3 3xx Responses - Redirection 5.1.4.4 4xx Responses - Request Failure All 4xx responses for which the phone does not provide specific support will be treated the same as 400 Bad Request.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) 136 Copyright © 2004 Polycom, Inc. 5.1.4.5 5xx Responses - Ser ver Failure 5.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) Copyright © 2004 Polycom, Inc. 137 5.1.5 Hold Implementation The phone supports both currently accepte d means of signaling hold.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) 138 Copyright © 2004 Polycom, Inc. 5.2 Protocol Extensions The phone supports the followi ng SIP protocol extensions. 5.2.1 RFC and Internet Draft Support 5.
Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) Copyright © 2004 Polycom, Inc. 139 5.2.3 SIP for Instant Messa ging and Presence Leverag - ing Extensions (SIMPLE) The phone is compatible with the Prese n ce and Instant Messaging features of W in- dows ® Messenger ® and MSN ® Messenger 4.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Polycom Version 1.4.x 17 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Polycom Version 1.4.x 17 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Polycom Version 1.4.x 17 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Polycom Version 1.4.x 17 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Polycom Version 1.4.x 17, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Polycom Version 1.4.x 17.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Polycom Version 1.4.x 17. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Polycom Version 1.4.x 17 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.