Manuale d’uso / di manutenzione del prodotto P001 del fabbricante Polycom
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[Type the document title ] Polycom Document Title 1 4.0.0 | November 2012 | 3725-63715-001/A User’s Guide for the Polycom ® RealPresence ® Group Series.
© 2012 Polycom, Inc. All rights reserved. Polycom, Inc. 6001 America Center Drive San Jose CA 95002 USA No part of this document may be reproduced or tran smitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express wri tten permission of Polycom, Inc.
Polycom, Inc. iii Contents Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Recharging the Remote Control Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Powering On and Off . .
User’s Guide for Poly com RealPresence Group Series Contents iv Polycom, Inc. Placing a Multipoint Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Hanging Up a Multipoint Call . . . . . . . . . . . . . . . . . . .
Polycom, Inc. 1 User’s Guide for the Polycom ® RealPresence ® Group Series V ersion 4.0.0 This guide includes overview information that you may find helpful when you’re just starting to learn about vide o conferencing or if you need a quick refresher.
User’s Guide for the Polycom RealPresence Gr oup Series 2 Polycom, Inc. Using the Remote Control You use the remote control to place calls, adjust the volume, navigate screens, and select options.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 3 Recharging the Remote Control Battery Your system setup sheet shows how to ch arge the battery in the remote control the first time. When the remote contro l battery power is at 10% or less, a notification is displayed on the home sc reen.
User’s Guide for the Polycom RealPresence Gr oup Series 4 Polycom, Inc. Powering On and Off Connect the power and power on the RealPresence Group System after you have connected all of the equipment that you will use with it. Make sure that the system is powered off before you connect devices to it.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 5 If a fatal error occurs during startup, the system will not initialize. Contact Polycom technical support. Navigating the Local User Interface Cycle through the icons at the bottom of the Home screen to access system features.
User’s Guide for the Polycom RealPresence Gr oup Series 6 Polycom, Inc. Calling and Answering Placing a Call You can use your system to place a vide o call in any of the following ways: • Entering a number or name on the > Place a Call > Keypad screen.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 7 3 Enter any additional information n eeded for the call. The available settings depend on the type of call and your system’s configuration. 4 Press on the remote control to place the call or select Pla ce a Call .
User’s Guide for the Polycom RealPresence Gr oup Series 8 Polycom, Inc. Calling a Speed Dial Entry If your system administrator configur ed Speed Dial, you can quickly cal l a contact in your directory. To place a call to a speed dial entry: Using your remote control, do the following: 1 At the top of the Home screen, select the Speed Dial tab.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 9 Participating in an Encrypted Call If encryption is enabled on the syst em, a locked padlock icon appears on the monitor screen when a call is encrypted . If a c a l l i s n o t e nc r y p t e d , a n o p e n padlock appears on the monitor screen.
User’s Guide for the Polycom RealPresence Gr oup Series 10 Polycom, Inc. Selecting and Adjusting a Camera or Other Video Source You can use the remote control to select and adjust the main camera or other near-end or far-end video sources, such as document came ras or computers.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 11 To adjust a Polyc om EagleEye View camera: 1 Manually swivel the camera right, le ft, up, or down to frame the view. 2 Turn the focus wheel to adjust th e focus. 3 To select the camera, select > Cameras.
User’s Guide for the Polycom RealPresence Gr oup Series 12 Polycom, Inc. To open or close the priva cy shutter on the Polycom EagleEye View camera: >> Move the slider to the right to close th e privacy shutter, or to the left to open it.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 13 Setting and Using Camera Presets Camera presets are stored camera positi ons that you can create ahead of time or during a call. The system uses pr eset 0 as the default camera position for all preset camera positions.
User’s Guide for the Polycom RealPresence Gr oup Series 14 Polycom, Inc. To store a pres et: 1 Select > Cameras > Presets. 2 Adjust the camera angle or zoom the camera in or out to the desired position. 3 Press and hold a number to store the preset position.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 15 Muting the Microphone You can mute the microphone if you do not want the far end to hear conversations at your site. To mute or unmute the microphone: >> Press on the remote control.
User’s Guide for the Polycom RealPresence Gr oup Series 16 Polycom, Inc. Showing Content To show people and content at the same time, the RealPresence Group systems must be configured for content.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 17 T o st ar t showin g content: 1 On your computer, start the Polycom People+Conte nt IP application. 2 Enter the IP address or host name of the RealPresence Group system and the meeting password, if one is set.
User’s Guide for the Polycom RealPresence Gr oup Series 18 Polycom, Inc. To set up your RealPresence Group system to show conte nt: >> Make sure the computer is powered on and connected to the RealPresence Group system. You can connect a comp uter to the HDMI or VGA video input.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 19 RealPresence Group 700 System To start showing content from a source connected to a RealPresence Group System: >> Using your remote control, select and then select your content source from the list.
User’s Guide for the Polycom RealPresence Gr oup Series 20 Polycom, Inc. Working with Directory and Contact Entries The directory on your RealPresence Grou p system stores dialing information that helps you make calls quickly and eas i ly.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 21 Including Multiple Sites in Calls During a multipoint call, mult iple site s can see and hear each other. You can also share content in a multipoint call, ju st as you can in a point-to-point call.
User’s Guide for the Polycom RealPresence Gr oup Series 22 Polycom, Inc. 3 To place the call, press or the Select button. Depending on how your sys tem is configure d, it attempts to cal l the site using a pre-defined li st of call type s. Contact your system administrator for more information.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 23 To enter a meeting password: • If a prompt appears on the screen, use the remote control or onscreen keypad to enter the password. • If you hear an audio prompt, use the remote control to generate DTMF tones.
User’s Guide for the Polycom RealPresence Gr oup Series 24 Polycom, Inc. 3 Select a layout to use for the current call. The layout is displayed, allowing you to keep the layout or change to another layout.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 25 Muting Automatically Answered Video Calls If your system administrator has allowed access to user settings, you can choose whether to mute the audio when automatically answered video calls connect.
User’s Guide for the Polycom RealPresence Gr oup Series 26 Polycom, Inc. — The IP address (for example, 10*11*12 *13) of the site you want to call — The phone number (for example, 19 784444321) of the site you want to call — To enter letters, press the ABC soft key.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 27 To end a call using a connected Sou ndStation IP 7000 conference phone: • Press on the conference phone to hang up the call. • Press the More soft key then the Manage soft key to hang up one connection in a multipoint call.
User’s Guide for the Polycom RealPresence Gr oup Series 28 Polycom, Inc. Viewing Scheduled Meetings If your RealPresence Group system is configured to connect to the Microsoft Exchange Server, you can view scheduled meetings on the Home screen.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 29 Office Communicator and Microsoft Lync contacts appear on the RealPresence Group system and on the Contacts screen.
User’s Guide for the Polycom RealPresence Gr oup Series 30 Polycom, Inc. Multipoint Calls Using Centralized Conferencing Control Protocol (CCCP) If a Polycom RealPresence Group system is deployed in.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 31 To deactivate call forward ing: 1 From the Polycom system Place a Call screen, dial the F eature Access Code provided by the Avaya Comm unication Manager administrator. For example, #2 if #2 is the Feat ure Access Code fo r disabling call forwarding.
User’s Guide for the Polycom RealPresence Gr oup Series 32 Polycom, Inc. Customizing Your Workspace You can customize what you see on the scree n, depending on how your system is configured.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 33 Allowing Video Display on the Web If your system administrator has allowed access to user settings, you can choose whether to allow viewing of the room where the syste m is located or video of calls in which the system pa rticipates.
User’s Guide for the Polycom RealPresence Gr oup Series 34 Polycom, Inc. System Information To access information about your syst em: >> Select > Inform ation. • The System Detail screen includes the followi ng sy stem details: system name, model number, hardware and soft ware version, serial number and MAC address.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 35 In a Call Status Information Audio Displays the st atus of mi crophones, Soun dStation I P, SoundStructure, and EagleEye Dire.
User’s Guide for the Polycom RealPresence Gr oup Series 36 Polycom, Inc. System Diagnostics To access information abou t your system diagnostics : >> Select > Diagnostics.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 37 Audio Meter Measures the strength of audio signals from the microphone or microphones , far-end audio, VCR audio, and any device connected to the audio line in. • To check the microph one or microphones , speak into the microphon e.
User’s Guide for the Polycom RealPresence Gr oup Series 38 Polycom, Inc. Searching Documentation You can find Polycom product documentation at support.polycom.com . The documents are grouped by Polycom vi deo system type and syst em names. Using the Knowledge Base For more troubleshooting information, search the Knowledge Base at support.
User’s Guide for the Polycom RealPresence Gr oup Series Polycom, Inc. 39 To contact Polycom Technical Support, go to support.polycom.com . Enter the following information about your RealPresence group system, then ask a question or describe the problem.
User’s Guide for the Polycom RealPresence Gr oup Series 40 Polycom, Inc. • Polycom RealPresence Group Syst em 700 (Regulatory Model P002) If you have an EagleEye Acoustic ca mera, be sure to use it only with UL-approved Information Te chnology Equipment (ITE) or similarly approved equipment.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Polycom P001 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Polycom P001 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Polycom P001 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Polycom P001 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Polycom P001, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Polycom P001.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Polycom P001. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Polycom P001 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
