Manuale d’uso / di manutenzione del prodotto 8 del fabbricante Polycom
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MGC W ebComman der User ’ s Gu ide Ve r s i o n 8 . 0.
Copy rig ht © 2006 Po lycom, Inc. All Rig hts Res erve d Cata log No. DOC2136 B Ve r s i o n 8 . 0 Pro p riet a ry and Con fidential The i nfo rmat ion co ntained here i n is the so l e inte l lec t u al pr oper ty of P olyc om, Inc.
i T able of Content s Introduct ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Pr ere qui site s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 2 Ab out MG C Web Co mm an der U ser’ s Guid e .
T ab le of Conte nts ii Dup lic ate B ook in g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4- 16 Defini ng a New Partici pant from the Ne w Meeting Window . . . . . . . . . 4-19 Sc hed uli ng a Con fe ren ce . . . . . . . . . .
iii Disconne c ting Parti c i pants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-40 Rec on nec tin g P ar tici pan t s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -4 1 Ad din g Pa r tici pan ts t o the Co nf eren ce .
T ab le of Conte nts iv Man a gin g a Q&A Ses sio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 02 Enab lin g Q & A O pt ion s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -1 02 Contr olling Q&A Queues with the Q&A list butt ons .
v Pa rti cip ant C onne ct ion to th e Co nf ere nc e . . . . . . . . . . . . . . . . . . . . . . . . . 7- 8 Con fe ren ce Ac ce ss fo r D ia l-i n Part ic ipa nts . . . . . . . . . . . . . . . . . . . . 7 -9 Entr y Que ue A cces s . . . . . . . . . .
T ab le of Conte nts vi Conference Te mplates – Partia l View Mode . . . . . . . . . . . . . 9 -1 De fin ing a N ew Vi deo Con fere n ce Te mp lat e . . . . . . . . . . . . . . . . . . . . . . 9 -2 Con fer en ce Tem pl ate Men u s . . . . . . . . . .
vi i Def aul t Co nfe ren c e Te mp la te Pro per t ies - Vid eo- Sw it ch . . . . . . . A-1 6.
T ab le of Conte nts viii.
1-1 1 Introduction The MGC W ebCommander i s a browser -based applic ation f or monitori ng, managing a nd sche duling video an d a ud io confer ence s. W ebCommander users ha ve cont rol over a ll as pects of setting up and runni ng conf e renc es using a stand a rd W eb brow ser .
Chap ter 1 - Intro duction 1- 2 For a unique look a n d fee l to the MGC W ebCommander windo ws, the colors and link s of t he W eb pag es displ ayed can be customiz e d. For more infor mation on t he Conf igura tio n T ool, refer to t he M GC W eb Manager Instal lati on and Con figura tion Guide , Chapter 7.
MGC WebCo mmander User’s Guide 1-3 • Ch apter 5 - Mo nitoring On Goi ng Conf erence s Descr ibes op e ra tions th at can be p e rf ormed du ring confere nces to accommoda te al most any si tuati on which mi ght a rise during the co nf eren c e.
Chap ter 1 - Intro duction 1- 4 Conve ntions Before usi ng MGC W ebComma nder , it is impor tant for you to unde rsta nd the terms and convent ions us ed i n this manual. • The ter m “selec t” is us ed when you hi ghli ght a part of t he wind ow , dialo g box or menu th at you want to be changed w ith your next actio n.
MGC WebCo mmander User’s Guide 1-5 Cookies Cookie s must be e nabl ed in the W eb browse rs, ot herw ise W ebCommander will n ot func tion pro perly . En ablin g Coo kies i n Micro soft Inte rnet Exp lor er T o enabl e cookies in I nternet Explorer: 1.
Chap ter 1 - Intro duction 1- 6 3. Click the Cus tom L e vel button. The Se curity Setti ngs wi ndow opens. 4. Sc roll down until th e Cookies ent ry is show n and make sur e that both optio ns ar e set to Enabl e . 5. Click OK . The system returns to the Intern et Optio ns – Sec urity window .
2-1 2 Connecting to W ebCommander Y ou can c onnec t to the W ebCommander W eb site i n one of t wo w ays using: • W indows Authe ntica tion • W ebCommander Use r Logi n name and pa ssword Connect.
Chap ter 2 - Conn ecting to WebComma nder 2- 2 The Ente r Network Passwor d dialog box opens: 2. E nte r your Use r Name , Passw or d and networ k Domai n as defi ned in your ne twork . 3. Click OK . On fi rst e ntry , the W ebCommander W elcome window open s.
MGC WebCo mmander User’s Guide 2-3 4. Sel ect th e langu age , and then cl ick th e Ent e r butt on. If the site is al ready di splayed in the required lan guage, cl ick th e Ente r button .
Chap ter 2 - Conn ecting to WebComma nder 2- 4 The W ebCommander Login w indow opens . 3. If the W eb site page is not di spla ye d in the d e sire d la ngua g e, cli ck the button of the language to be u sed in the M GC W ebCommander to displ ay t he scre e n s, menus, a nd comma nds.
MGC WebCo mmander User’s Guide 2-5 • Sev era l O n G oi ng con feren ces - The Me etin g Directo r wi ndow li sting t he On Goi ng confere nc e l ist ope ns, enabl ing yo u t o se lect t he c onfe.
Chap ter 2 - Conn ecting to WebComma nder 2- 6 • No On Go ing co nf er enc es - The New Me eting monitor window opens , en abl ing y o u t o st art a new conf ere nce: Connecting to W eb Comma nder W eb Site using a We bPort al The W ebCommander ca n be accessed using a W e bPor t al .
3-1 3 Mai n Menu In th e W ebCommander si te, t he Ma in Menu appe ars i n the lef t pane of all screen s enabling quick and e asy acce ss to all sy stem m odules. T he items that appear o n the menu vary a ccor ding t o you r permi ssi ons. Mai n Menu The W eb pag e display is opt imized to desk top area of 768 x 102 4 pixe ls.
Chap ter 3 - Main Menu 3- 2 Main M enu Links The foll owing links are ava ilable i n the Ma in Menu. Clicking t he l ink ope ns the appr opriate win dow , a s descri bed be low . • New M eet i ng – D isp l a ys t he New M eetin g wi ndow to cr eate an d la unc h a ne w con fer enc e quick ly .
MGC WebCo mmander User’s Guide 3-3 perso nal detail s (E-mai l addr ess a nd W ebOf fic e URL). F or more inf ormat ion, see “Confi gurati on ” on page 3-5. • Login – Ret urns you to t he Login wi ndow to l ogin a s a dif fere nt use r and to se lect anoth er l anguage.
Chap ter 3 - Main Menu 3- 4 Configur ation Basi c or Administrat or Change Pas sword Meetin g Director , Meetin g Scheduler or Pr ofessi ona l Login/ Language Selecti on Basic or Administrat or WebCo .
MGC WebCo mmander User’s Guide 3-5 Configuration From the Configur a tion w indow , you c an cha nge your W ebCommande r W eb sit e passwo rd and you c an ad d/change/dele te your E-mail addre ss an d We b O f f i c e U R L . Y ou c an change the pas sword onl y if the appropria te permissi on is se t i n the W eb Server Ma nager .
Chap ter 3 - Main Menu 3- 6 The Confi gurati on window opens. This wi ndow is sp lit into two areas: Change Pass word - T o change your pa ssword to the W ebCommande r site. Per sona l Deta ils - T o add or upda te your E-mail addre ss and W ebOff ice URL .
MGC WebCo mmander User’s Guide 3-7 7. T o exit the Conf igur ati on w ind ow , click one of t h e options i n the Main Menu pane. Dat abase Selection If more tha n one databas e is c onfigur ed in the W ebCommander , you can selec t the dat abase for th e curr ent se ssi on.
Chap ter 3 - Main Menu 3- 8 Language Selection In W indows Aut hent ication mo de, after f irst e ntry , the W elcome /Langu age Select ion windo w is ski pped. T o change the W ebCommander l an guage, access the Languag e Select ion w indow fro m the Mai n menu.
MGC WebCo mmander User’s Guide 3-9 The W elcome/Language Sel ection w indow opens . 2. Click the r equired l anguage button. The W eb sit e pages are refr e she d and di splay ed in the selected l angua ge.
Chap ter 3 - Main Menu 3- 10 Resizing the Win dow Pane s The main w indow is c ompr ised of two pane s. Ea ch pane can be re si zed by draggi ng the edge bet ween th e Main Me nu pane and t he Li st/ paramet ers pa ne (rig htpane ), wh ich enabl es you t o vie w addi tion al info rmation .
4-1 4 New Meeting Window The New Meeting wind ow is or g anized in a manner that e nabl es you t o quic kly an d easil y star t/sc hedul e a new meet ing. The New Me eting wind ow is di vide d int o four ge neral a rea s: • Participa nts List s – Displays the li st of de fine d part icipa nts.
Ch apter 4 - New M eeti ng Window 4- 2 • Co nf er ence Lau nc h Opt ions – C o ntains c ommand but tons tha t enabl e you to st art the confe rence i mmedia tely o r to s chedu le it to st art in th e fu ture .
MGC WebCo mmander User’s Guide 4-3 Partic ip ant s Li st s Area V ariou s particip ants lists ar e use d to quic kly add par ticipa nts to the confe renc e.
Ch apter 4 - New M eeti ng Window 4- 4 Di rect ory Pa rtic ip ants List Th e Dir ectory list displa ys pre- def ined par ticip ant te mplate s from the follo wing sources: • Parti cipant templa tes .
MGC WebCo mmander User’s Guide 4-5 PathNavig ator and Polycom Datasto re T emplates List The Pol ycom Pat hNavigator is an ente rpri se gat ekeep er that e na b les you to see w hen endpo ints a re onli ne an d to connect t o them w ith a si ngle clic k.
Ch apter 4 - New M eeti ng Window 4- 6 Re ce nt P arti cipant Li st The R ece nt list is a utomatic ally c reated by the system . Th is list is mad e of partici pant s who have rece ntly a t tende d a meeting . The l ist ho lds up t o 20 names. Y ou cannot add ne w part ic ipants t o thi s l ist .
MGC WebCo mmander User’s Guide 4-7 Favo ri tes P art ici p an t L ist Th e Favorite s list is use d to fac ilitate t he sele ction of particip ant s to join a meeti ng.
Ch apter 4 - New M eeti ng Window 4- 8 Partic ipant A ction s Are a Ther e are f i v e comman d butt ons that a re us ed t o add, remove or d elete particip an ts to the m eeting , add p artici pants .
MGC WebCo mmander User’s Guide 4-9 Co nfer ence Details Area Th e Confe rence De tails are a displa ys th e follow ing inf ormat ion: • Te m p l a t e G r o u p – The group in t he data base where the confe renc e templa te is st ored. • Te m p l a t e – Th e name of the Confere nce te mplate contai ning t he confe rence param eters.
Ch apter 4 - New M eeti ng Window 4- 10 Conf eren ce Launc h Opt ions Area Th ere a re two Co nfer ence La un ch Opti ons: • S tart Im medi atel y – Atte mpts to start t he ne w meeting no w , without chang ing t he conf erence pa rame ter s on an MCU a s defi ned i n the Con ference template .
MGC WebCo mmander User’s Guide 4-11 St arti n g a N ew M ee ti n g St ar tin g a New Meeti ng Us ing a Def ault Con fer ence T emp lat e The W ebCommander is s hipped with fi ve de faul t conf eren ce t emplat es.
Ch apter 4 - New M eeti ng Window 4- 12 • SW CP ( Softwa re Conti nuous P rese nce fo r H.323-onl y confe r ence s) • V id eo-Swi tch Th e admin istra tor can m odify th e De fault tem pla tes na me and param eter s and ca n add new tem pla tes to the Defaul ts list.
MGC WebCo mmander User’s Guide 4-13 MGC W eb Server and the MC U field is se t to Aut o in t he Conf eren ce templa te, the syst em sele cts the MC U to run the con feren ce acco rdin g to the or der in w hich th ey are defin ed in th e MCU table or in the MC U list ass igne d to t h e logged in user .
Ch apter 4 - New M eeti ng Window 4- 14 Sen ding an E -mail to Conferen ce Par ticip an t s Followi ng the suc cess ful laun ch of a re servati on or On Going confere nc e, the system e nables you t o send an E - mail w ith a meeting no t if i ca tion to co nferen ce par ticip ants.
MGC WebCo mmander User’s Guide 4-15 infor mation on P ers onal Detail s, r e fer to pa ge 3-5. If no E - mail a ddr ess was de fine d, you can a dd it ma nually .
Ch apter 4 - New M eeti ng Window 4- 16 When the r ecipi ent of the conf erence invi tation c l icks the vCalendar atta chment, the user' s defa ult appoin tment c alendar opens .
MGC WebCo mmander User’s Guide 4-17 • Pa rti cipant s wit h the same IS DN phone numbers , or • Partic ipants w ith th e same I P addr ess Dependi ng on the conne ction t ype of a partic ipant, di f fer en t crite ria are use d to dete rmine if in deed the “s ame” part ic ipant i s double boo ke d.
Ch apter 4 - New M eeti ng Window 4- 18 T able 4 -2 details th e infor mation that is d isplaye d: T o res olve part ici pant conflict s: 1. Select the chec k b ox(es ) of t he request ed part icipa nt(s) you would li ke t o keep in t he c onfere nce c urr ently b e ing sc heduled.
MGC WebCo mmander User’s Guide 4-19 Defining a New Particip ant from the New Meeting Windo w If you w ant to a dd a parti cipant who wa s not pre viously defi ned, you can do this during t he sche duli ng of the new meeti ng. Y ou must have the approp riate permi ssi ons to de fine a n ew part icipa nt.
Ch apter 4 - New M eeti ng Window 4- 20 The Parti ci pant Dial og Page ope ns. 2. D efine th e para meters a s detai led in T able 4-3. T able 4 -3: Pa rticipant Dialog Page par amet e rs Option Desc ripti on Name The sys tem disp lays t he defaul t n ame def ined in the curr ent ly active Par t ici pant Default set .
MGC WebCo mmander User’s Guide 4-21 Connect ion (con ’t) • Dial -out - The MCU calls the parti cip ant at conf er en ce time. Y ou must enter the p arti cip ant’s phone num ber in th e Particip ant Number box, or IP address/Al ias whe n defini ng the p articip ant.
Ch apter 4 - New M eeti ng Window 4- 22 SIP Select the SIP option i f the par ticip ant is an SIP part ici pa nt/SI P ph one pa rticip ant. SIP Add r ess sip: [user name]@[domai n] .
MGC WebCo mmander User’s Guide 4-23 3. The name of the new part icipa nt is added to th e new mee ting and displ aye d in t he Co nference Deta ils ar ea of the N ew M eet ing window .
Ch apter 4 - New M eeti ng Window 4- 24 Sc h edu l in g a Co nf er en ce Using the New Me eti ng window , you can schedul e a c onfer ence to Sta rt Immedia t el y (On Going c onference) or to start aut omatic a ll y at a pred efin ed date an d time ( Calender reser vati on).
MGC WebCo mmander User’s Guide 4-25 contai ns pr e-def ined p articip ants, they are listed in th e Co nference Deta ils pane. 3. In t he Participant s Li st s elect t he chec k boxes next to the pa rtic i pant s to invite to the meetin g. Y ou c an sel ect part icipa nts fro m all pa rticip ants lists (Dir ectory , R ecen t and Fa vorite s).
Ch apter 4 - New M eeti ng Window 4- 26 6. D efin e the fo llowin g para meters:. T able 4 -4: S tart window p arameters Option Descr iptio n Name A defaul t conf er e nce na me is a utomati call y as.
MGC WebCo mmander User’s Guide 4-27 Num er i c ID (c o nt. ) No te: If the MCU is conf igured to support only aut om at ic assignm en t of Numeric Con f erenc e IDs, then this f iel d i s di sabled and the syst em will auto m ati call y assign a Num eric Conf ere nce ID after you save the conf erence on t he MCU.
Ch apter 4 - New M eeti ng Window 4- 28 7. Click OK . Th e system t ries to start th e co nferen ce o n on e of the MC Us cu rrently conne cted to t he MGC W eb Serv e r .
MGC WebCo mmander User’s Guide 4-29 If t he co nfere nce is star ted su c cessf ully on the MCU and the Meet Me Pe r Co nference optio n is set fo r the confe rence, the system displa ys the dia l-in numb er that shoul d b e used by t he c onference pa rtic i pant s, f or ISDN /T1-C AS a nd H.
Ch apter 4 - New M eeti ng Window 4- 30 Creating a Recurrent R e serva tion R ecur rent re ser vation s (re serva tion s that occu r re peate dly) a re cr eated from the Sta r t window . Y ou must defi ne th e sta rt da te and t ime of the first rese rva tion , and s peci fy the r ecu rrence patte rn.
MGC WebCo mmander User’s Guide 4-31 The Re servation Re curr e nce pane opens. 3. Def ine the followi ng para mete rs: T able 4-5 : Rec urri ng Reservat i o ns pa rameter s Fiel d Descr iptio n Repeat Sel ect the f requency (Daily , Week ly or Monthly) at whic h the reserv ation occ ur s .
Ch apter 4 - New M eeti ng Window 4- 32 4. Click OK . If no MCU is conn e ct ed to the MGC W eb Server , an app r opr iate error mess age is di spl ayed. Repeat (cont .) If Monthly is selected, the sys tem autom atic al ly set s the curr ent day as define d in the Schedul er d i alog box .
MGC WebCo mmander User’s Guide 4-33 If the c onf erenc e w as star ted suc ces sfully o n the M CU and the Me et M e Pe r Co nference optio n is set fo r the confe rence, the system displa ys the dia l-in numb er that shoul d b e used by t he c onference pa rtic i pant s, f or ISDN /T1-C AS a nd H.
Ch apter 4 - New M eeti ng Window 4- 34 a. I f no t all the res ervati ons are suc cessf ully schedule d on the MCU, a dia log box a ppears reque st ing whet her to l is t the unsc hedul ed co nf eren c es.
MGC WebCo mmander User’s Guide 4-35 When an E- mail is sen t to partici pan ts, you can include a V ia V ideo and vCal ender /iCa lender f ormat att achment s (for more i n format ion, s ee “Sending an E-mail t o Conf eren ce Parti ci pants ” on page 4-14 ) by sel ect ing t he appr opria te c heck b oxe s.
Ch apter 4 - New M eeti ng Window 4- 36 The na me of e ach of the r ecurr ent r eserva ti ons c annot b e modif ied. However , th e para meters of a n individual r ecur r ent confer ence can be modifie d by double- clic king t he spec ific reservati on.
MGC WebCo mmander User’s Guide 4-37 The C on ference Re serv a tion window open s. 3. C lick the Se nd E-ma il link. a. F or user s wi th the V iew m od e: Bas ic permi ssion, clic k the Sen d E mail button.
Ch apter 4 - New M eeti ng Window 4- 38 4. Whe n you do not select the Send E-mail link/ butt on, the system prompt s the orga nizer if he/she requi res the send ing of a n E - mail. 5. Click OK , to send th e E-ma il . When y ou cl ick Cancel , conference par t ici pa nt s do not recei ve the e-mai l.
MGC WebCo mmander User’s Guide 4-39 Diali ng in to the Conferen ce Defin ed ISDN Partic ip ants Dial-in ISDN par tic ipants ca n dial-in to a c onfer enc e dir ect ly or v ia an Entry Que ue.
Ch apter 4 - New M eeti ng Window 4- 40 T o displ ay the list of On Going c onfe renc es: • In the Ma in Men u pane , clic k the O n Goi ng Confer ences l ink. The ISD N phone numb e r is ba se d on the dial- in phone numbers rang e defin ed for the MC U.
MGC WebCo mmander User’s Guide 4-41 Defined H.323 Partic ip an ts Dial-i n The dia ling stri ng tha t shoul d be us ed by pa rti cipant s to co nnect to the con fer ence is disp lay ed w hen the c onfer enc e is s aved o n the MC U a nd is also sent to par tici pant s in th e E-mail (if you h ave sele cte d to se nd one).
Ch apter 4 - New M eeti ng Window 4- 42 Figure 4-1: T ypical SIP Confer encing Layout Dial-in S cenario— SIP En vironment P artici pants can di al in to an En try Qu eue, o r d irectl y to a co nfe rence o r to a Meeting Room.
MGC WebCo mmander User’s Guide 4-43 Direct Dial-in Scenario— SIP Environm ent If t he IP add ress of the MCU IP ca rd is known, a direct endpoi nt t o MCU conne ction i s possible , but not re commende d. This di rect conn e ct ion uses the Redirect mode onl y .
Ch apter 4 - New M eeti ng Window 4- 44 Mi xed Environmen t s Co nference Sc enario In mixe d envi ronment s, pa rti cipant s c an connect to t he sa m e confe renc e on the MCU ei the r over I SDN or over I P .
5-1 5 Monitoring an On G oing Conference An O n Goin g conf eren ce is a co nferen ce th at is star ted imm ed iately or wh en the Calender’ s sche duled reser vation da te and t ime is reached.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 2 In al l confer ence s, you ma y conne ct and di sc onnect pa rti cipant s, mut e and unmute the part ic ipant’ s audio channe l, ch a nge t h.
MGC WebCo mmander User’s Guide 5-3 Spe cial icon s are u sed to i ndicat e the pa rticip ant sta tus in an On Go ing con fer ence . Dial -out pa rtic i pant s are usua lly conn e ct ed direc tl y to the c onfer ence.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 4 The Me eting D i re ct or Pan e The Meeting D ir ector p ane li sts the On Going c onf erence s runni ng on al l con nect ed MCU s. T o a cces s the Mee tin g Direc tor from the WebCom ma nder s ite: 1.
MGC WebCo mmander User’s Guide 5-5 • If t he re are m ore than two O n Goin g c onferen ce s running that you have permiss io n to monito r, the list of the se conferenc e s open s in the Meeting .
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 6 If you h a ve a dminist rat or ri ghts to vi ew al l On Goi ng co nfere nces, t he lis t can i nclud e all the On Going c onfer ence s starte d by al l t he users o n all the connected MCUs.
MGC WebCo mmander User’s Guide 5-7 Follow ing is the Me eting D ir ecto r monitori ng wi ndow for a video co nf eren c e: Follow ing is the Me eting D ir ecto r monitori ng wi ndow for an Audio Only.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 8 Conf eren ce Icon s and In dicati ons V a rious i cons and T oolT ips are used to indi cate the confer ence and partici pant status, enabli ng you to co ncentra te on those pa rt icipa nts tha t requi re your he lp in con necti ng or d isconne cting t o/f rom the confe renc e.
MGC WebCo mmander User’s Guide 5-9 Lecture Mode - T o sel ec t the Lectu re mode for th e confer ence st a rts a l ecture i n the confer enc e. Clic king this bu tton open s t he Le cture Mode wi ndow . Y ou a r e able to sel ect th e Presen t ation Mode or No ne .
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 10 Extend Conf ere nce Time - M a nuall y exte nds the conf er en ce durati on. T er minate Confe r enc e - Man ually t erminat es the conf er en ce. Secure Conf erence ( IVR-en abled confer ences only) - Indi cates t hat t he confer ence i s in Secure Mode.
MGC WebCo mmander User’s Guide 5-11 Par ticipant Ic ons a nd I ndi catio ns Con ference part icipant s can ha ve diffe rent role s: a standa rd partic ipant, a ch ai r per son, or an o per ator . • S tanda rd part icipa nts take pa rt i n the c onf erence .
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 12 Part icip ant Ico ns P artici pant ico ns ar e used to indica te the status and th e type o f the p artici pant. T abl e 5-2 de scrib es the icon s th at are used to i ndi cate t he t ype of c onfere nce pa rticip ant.
MGC WebCo mmander User’s Guide 5-13 VIP (V ery Impor tant Perso n) - A p arti cipa nt designa ted as VIP will be displa yed with a spec ial VIP icon. Y ou can designa t e a VIP part icip an t from the Parti cip ant Propert ies dia log box during t he confere nce definiti on or during t he O n Going conferenc e.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 14 Co nne ctio n St atus I con s T abl e 5-3 de scrib es the i cons that a re used to in dicat e the st atus of the pa rticipan t co nnecti on to th e con fere nce. T oolT ips ar e used to indicat e stat uses and the funct io nalit y of butt ons.
MGC WebCo mmander User’s Guide 5-15 The connect i on is proble matic. In vi deo co nferenc es it m ay b e caused whe n the synchro ni z ation i s lost or when the p ar ti cipant is connect ed as s econdary (the v i d eo channe l cou ld not be connect ed so the parti cipa nt is c onnected v i a is audio channel only).
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 16 Au dio C onnec tion St a tu s Ico ns T abl e 5-4 de scrib es the i cons that a re used to in dicat e the st atus of the audio ch annel c onne ction o f the p artic ipant to the c onfer ence. T hese icons are rel evant t o vide o confe rence s.
MGC WebCo mmander User’s Guide 5-17 The audio chan nel of the p ar ti cipant is muted by t he part icip ant and the MCU. The audio chan nel of the p ar ti cipant is muted by t he operato r and the tr ansmi ssion of audio to the par tici pa nt site i s blocked.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 18 Vide o St at us Icons T abl e 5-5 de scrib es the i cons that a re used to in dicat e the st atus of video co nnecti on of th e partic ipan t to the c onfe rence. T hese icon s are r elev ant to video conferen ces only.
MGC WebCo mmander User’s Guide 5-19 T able 5 - 5: V ideo con nectio n s tat us icons S tat us Ic on/ Button Descr iptio n (green) The video chan nel of the par tici pa nt is conne ct e d. (gr ay) The video channe l is di sc onnec ted, and theref or e the ico n is graye d-ou t and does not appe ar as a button .
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 20 Q&A B uttons The Q&A but tons ar e enabl ed duri ng an On G oing Conf eren ce in t he Q&A list. T hese but tons must be ac tivate d in t he MGC W e b Server Manager Perm ission Properties - Setting 2 tab.
MGC WebCo mmander User’s Guide 5-21 Connecti on T ype Icons T able 5- 7 descr ibes t he icons that ar e used to ind icate the par ticipan t conne ction t o the confe rence; dial- in, dial- out or di rec t. Next qu estioner Sets the pa rtic ipant as t he next questi one r in the queue .
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 22 Q&A The Q&A ses sion orga nizes pa rticipant 's questions or com ment s dur i ng an On Goi ng c onfere nce.
MGC WebCo mmander User’s Guide 5-23 Sor tin g Part icip ant Pro pert ies When moni toring a n O n Going conf e renc e, par ticul arl y confe renc es with a long part icipa nt list , th e pa rti cipa.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 24 Se cure Co nfer ence M ode S ecure C onf eren ce M ode com ple tely loc ks a co nf erence an d den ies ou tside parties from moni tor ing and con troll ing t he confer ence includi ng syste m administ rat or and MG C Manager op e r ator .
MGC WebCo mmander User’s Guide 5-25 Onl y the con fer ence chair per son can c ance l the se cur e mo de f rom h is/he r endpoi nt usi ng the appropr iate DTMF code. Fo r mor e detail s se e the MGC Mana ger U ser ’ s Guide , V olu me I, Chap ter 6.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 26 The foll owing part icipa nt stat use s may be i ndic ated i n the P arti cipant T oolT ip: • S t a nd B y - In a dial- out confe renc e, the pa rti cipant waits to be conne cted to the c onfer ence by the opera tor .
MGC WebCo mmander User’s Guide 5-27 When point ing t o the conne ction t yp e icon, t he ToolTip show s the Partic ipan t Conne ctio n typ e: Dia l-in, Di al- out or D ire ct. T able 5 - 8: T oolTip opti ons T ool T ip Indicates The top segment in T oolT ip pop-up wi ndow indic ates the button functi onal ity , i.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 28 Gene ra l C o nfere nce I n fo rma tion Po inting to the Inf ormation ic on li sts the confe renc e gene ral setti ngs a nd status.
MGC WebCo mmander User’s Guide 5-29 IP Dial -in numbe r The IP dia ling st ring t hat p arti cipa nts use to acces s the conf er ence . The dial ing str ing is compos ed of the H. 3 23 Ne twork Ser v ice P r ef ix a nd the conf er en ce ID. Numeri c ID Th e Numeric ID of t he confer ence.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 30 The V ide o Layo ut Pan e Accordi ng to the video session s et for t he conf erence , the V ideo Layout pane displ ays the vide o layou t cur rent ly sel ecte d for the confer ence or f or the pa rticipant.
MGC WebCo mmander User’s Guide 5-31 The V ideo Lay out pane en able s you to se lect th e partic ipant th at wi ll be vie wed in ea ch video layout window (vi deo forcing) .
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 32 T o h ide the V ideo L ayout pan e: • Point to the Con ference Ac tion s me nu, and c l ic k Hide Layout Pane . The lay out pan e is hidde n. T o show the Vi deo Layout p ane : • Point to the Con ference Ac tion s me nu and t hen cli ck Show Layou t Pane .
MGC WebCo mmander User’s Guide 5-33 Operati ons Pe rformed during O n Going Co nf er en ces Ope rat ions pe rform ed du rin g Aud io and Video conferen ce s If you h ave the appr opria te permi ssi .
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 34 • Lock or unloc k the conf e r ence to dial-i n p artic ipan ts - for details see “Loc king an d Unlocki ng a Confe r enc e fo r Di al-in .
MGC WebCo mmander User’s Guide 5-35 • Sel ect th e Lect ure opti on to be u se d for the co nfer ence - fo r det ails se e “Controll ing t he Lect ure Mo de” on page 5-94 • Mute a nd unmute .
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 36 Se lectin g Op tion s The part icipa nt level ope rations ar e perf orme d by sel ecti ng the a ppropr i at e option fr om the Parti cipant menu. Other ope rat ions a r e per for med by cli cki ng the appropri at e button i n the pa rticipants l ist.
MGC WebCo mmander User’s Guide 5-37 Other o pe r ations a r e pe rformed by c licki ng the appropr iate butt on in t he Me eting D ir ecto r toolbar . Each of t he men u opt ions and t he operati ons perfor med i n the Meet i ng Direct or module is avai l a ble on l y to users with the app ropriat e pe rmissi ons.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 38 Viewin g C onf eren ce N ume ric ID A Conferenc e Numeri c ID i s a uni que numbe r assigne d to a confer ence , ide ntifyi ng it to th e system. I t can be used b y part icipan ts to acc ess the confe rence.
MGC WebCo mmander User’s Guide 5-39 Conn ectin g Dia l-ou t Part icip ants When th e Dia l-out M anuall y opti on is selec ted fo r the co nfere nce, the oper ator h as to initia te the c onnection f r om the MCU to the dia l-out partic ipan t.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 40 Di scon ne cting Pa rtici pant s On occa sion, a p artic ipant w ill not need t o contin ue w ith a con feren ce.
MGC WebCo mmander User’s Guide 5-41 Re conn ectin g Partic ipant s A disconne cte d part ic ipant c an be r econnecte d to the confer ence . T o reco n nect a dis conn ected part ici pant : • In t he St atus column , click the Connection butt on. Alter nativel y , point t o the p artici pant’ s ar row , an d the n clic k Conne ct Par ty .
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 42 Ad din g Pa rtici pant s to t he Conf eren ce Y ou c an ad d a P artici pant tem pla te to a n On G oing c onfer enc e. T o a dd a part icip ant to th e On G oin g co nferen ce: 1. Po int to the Conference Ac tion s menu, a nd click Add P art icipa nts .
MGC WebCo mmander User’s Guide 5-43 The Add Parti cipant window opens, le tti ng you sel ect t he Pa rticip ant tem plate(s) from the list . The system d isplays the Database Na me as a refe rence.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 44 3. If the lis t i s very l ong , you c an nar row your se arc h to di spl ay a shor ter , more conc i se l ist by clic king t he Filter button. The Filter wi ndow open s. — Define the f ilter optio ns as desc ribed in T a ble 5- 10.
MGC WebCo mmander User’s Guide 5-45 5. Selec t the c he ck box ne xt t o the name of t he par tici pant to a dd to t he conf erence. Y o u can a dd sever al part ic ipants in one opera ti on by sel ecti ng their c hec k boxes. 6. C lick OK to ad d the p artici pant( s) to the co nfere nce.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 46 Defin ing a N ew Part icipant Dur ing an On Go ing Confere nce Y ou can de fine a new parti cipa nt during t h e monitor i n g of an O n Going co nferen ce. T he par ticip ant is aut omatic ally a dde d to the co nf erence .
MGC WebCo mmander User’s Guide 5-47 For use rs with Vi e w M o d e : B a s i c Per mission, th e Participant Di alog Page wi ndow open s. — Define the pa rti ci pant pr opert ies a s de scri bed in Chapte r 4, “Definin g a New P artici pant f rom the Ne w Meet ing W indow” on page 4- 19.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 48 For users w ith the V iew M ode: Administrato r permissi on, the Parti ci pant Pr operties – B a sic window opens. — Defi ne the part icipa nt pr opert ies a s descri bed i n Chapt er 4, “Defi ning a New Part ic ipant f r om the New Meeting W indow ” on page 4-19 .
MGC WebCo mmander User’s Guide 5-49 3. For users w it h the V iew M ode: Ad minist rator permi ssi on, the Ad vanced ta b is av a il able fo r defini ng addi ti onal p arame ters. If re quire d, cli ck t he Ad vanced tab . The Participant Pr opert ies - Advanced w indow op ens.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 50 T o d ef ine a n ew T1 -CAS part icipa nt dur ing a n On Go ing conferenc e: 1. Po int to the Conference Ac tion s menu, a nd then clic k Ne w P art ici pant . Alter nati vely , click the New P arti cipant butt on from t he Meet ing Direc tor tool ba r .
MGC WebCo mmander User’s Guide 5-51 permi ssi on the P arti cip ant Dial og Page window open s. 2a. De fine the part ic ipant prope rties as de scr ibed in Chapt er 4, “Definin g a New P artici pant f rom the Ne w Meet ing W indow” on page 4-19.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 52 3. In the Connec t ion T ype list, select Dia l - out . Only dial-o ut T1-CAS par tici pants ma y be defi ned.
MGC WebCo mmander User’s Guide 5-53 Viewin g th e Par ticipant Prop erti es Y ou c an view the bas ic prope rties of a partic ipa nt. T o vie w the part icip ant p rop ertie s: • In t he Na me colum n, clic k on the particip an t hyperli nk.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 54 If t he par tici pant is disc onnecte d, you ma y cha nge the conne ction t ype from di al- in t o dia l-out . Us ually , you do t his t o c onnect t he pa rti cipant if there are conne c tion p roblems.
MGC WebCo mmander User’s Guide 5-55 The Participant Dia log Page opens. 2. De lete the name curre ntly d ispla yed in the Name f iel d and ent er th e ne w particip an t name.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 56 Viewing and M odifying th e Par ticip ant’s Properties during an O n Goi ng co nference During an O n Goi ng confe r ence you can view t he Partici pant Prope rtie s of any par t ic i pa nt. T o v iew the P arti ci pa nt Pr oper tie s: 1.
MGC WebCo mmander User’s Guide 5-57 Designating Partic ip ant as VIP Y ou ca n de sig nate par tic ipan t as VI P in th e P artici pant Pr operties dia log box defi ned dur ing t he parti ci pant’ s templat e def inition o r during the c onfer ence defi nit ion.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 58 M onit oring V IP P art icipa nts dur ing a n On Goi ng co nferen ce During an O n Going conferenc e a part ic ipant de si gnated as V IP , appears w ith the VIP ic on.
MGC WebCo mmander User’s Guide 5-59 Designating a Particip an t as the Ch airperson Duri ng an On Going I VR-enab led conf e renc e a part icipant c an re que st t o become t he conf e ren c e ch ai.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 60 Delet ing a Pa rticipant f rom an On G oing Conf eren ce When a part icipa nt no longer ne eds to be part of a c onfere nce a nd the re i s no.
MGC WebCo mmander User’s Guide 5-61 Mut ing/Unm utin g a Part icip ant Occasi onal ly , a confer e nce o r ganize r may want to ex clude the audio and/ or vide o channel of a part ic ular partic ipa nt fro m pa r t of a n On Going confe renc e. A part icipa nt’ s audio and/ or video signals can b e muted.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 62 T o M ute /Unmu te the pa rtic ipant’s video cha nnel: • In the Partici pants list - Mult imed ia column , click the V ide o button. When th e parti cip ant is mut e d by the opera tor , a red diagon al li ne appears o n the Vi d e o b utton in the Mu ltimed ia colu mn.
MGC WebCo mmander User’s Guide 5-63 Co ntro lling t he P artic ip ant ’ s B ro adcas ti ng an d Li st ening Vo l u m e The Broadc a sti ng and Lis te ning vol ume of t he pa rti cipant ’ s c an be change d duri ng an On G oing c onfere nce.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 64 Lo cki ng a nd U nlo cki ng a Confe r ence for Dial- in Parti cipants Y o u ca n loc k or u nlock a n O n Goin g confer en ce to di al- in par tic i pa nt s. The Lock/Unloc k opti on is dyna mic and can be appl ied any t ime before or duri ng the conf e renc e.
MGC WebCo mmander User’s Guide 5-65 T o u nloc k a co nfer ence : • Point to the Confer ence Ac tions menu, and t hen c lick Unl ock . Alter nativel y , unlo ck the conf eren ce b y clicki ng the Lock button on the toolba r . The ic on in t he t oolbar ch a nges t o an unl ocked stat e.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 66 Ad din g or Viewin g t he Co nf eren ce’s Add ition al Info rmat ion Dur ing an On Goin g Confe rence Y ou c an ad d or mo dif y the co nfer ence Billi ng co de, the Co nf erence Ge neral Informa tion as it appe ars in th e User Define d fields and R ema rks.
MGC WebCo mmander User’s Guide 5-67 The Confer enc e Addi tional Infor matio n window opens. 3. Def ine the followi ng para mete rs. T ype a new r emark in the Remar ks fie l d Click Add R emar k to.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 68 Confer ence User Defin ed 1-3 There a r e 3 User Def ined fields t hat ena ble you to enter gene ral inf orma tion for the confer ence , such as the co m pan y name, th e cont act per son name, t he conta ct p erson’ s E-mail or tel ephone number , or any requir ed info rmat ion.
MGC WebCo mmander User’s Guide 5-69 Ch angi ng the Con fer en ce E ntry Pas swo rd and We b/ Chair perso n P asswo rd Dur ing a n On Goin g Con ferenc e Y ou can c hange the Conf erence Entry Password a nd the W eb/Chai rperson Passw ord d uring a n On Going c onf erence.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 70 2. T ype a new pa ssword (di git s only) , and then click OK . Ch ang in g the Du rati on o f a Co nfer ence It is ofte n nece ssar y to ma nually e xtend the d uration of a confe r en ce or terminat e a conf eren ce before its sch e dule d complet ion time .
MGC WebCo mmander User’s Guide 5-71 The End T ime w indo w opens. 2. Se t the ne w time the c onfere nce sho uld end usi ng a 24-ho ur format ; sel ect t he n ew hour and mi nute s. Y ou can end the co nfere nce befor e it s pred efin ed time, or you can exten d it.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 72 T o e xte nd the c onf erence du rat ion: 1. Po int to the Conference Ac tion s menu, a nd then clic k Extend Co nf er ence T ime . Alter nati vely , in the Meeting D ir ector toolba r, click th e Extend Con f er e nce T ime icon.
MGC WebCo mmander User’s Guide 5-73 T erm ina ting a Con feren c e If a confer ence ends before it s schedul ed en d ti me, you can man ually term inate it. T o t erm inat e a co nfe rence : 1. Po int to th e C onf er ence Actions menu, and t hen c lick Te r m i n a t e .
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 74 3. If you cli ck OK , the f ollowing di alo g box opens . 4. Click OK to exit to th e Meeti ng Dir ector window . Sele cting t he V ideo Layo ut The MGC W ebComma nder en ables you t o sel ect a dif ferent video la yout during Continu ous Presence conf e renc es.
MGC WebCo mmander User’s Guide 5-75 2. Point to t he icon w ith the nu mber of vide o windows to be di spl ayed o n the sc reen . A pop- up menu ap pe ars, lis ti ng the avail able l ayouts f or the sel ect ed number of wi ndows. On th e layout s menu, cl ick the icon of the desir ed layout arr a ngeme nt.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 76 T able 5 - 12: Video l ayout opt ions Number of V ideo Windows A vailable Layo uts 1 Classi c M ode Quad Views mode 2 Classi c m ode Quad Views mode Soft ware mod e 3 Class ic m ode Note : Th is wi ndow is o nly a vailable i n CP Class i c mode .
MGC WebCo mmander User’s Guide 5-77 Auto Layout In conf eren ces where the V ideo L ayout is set to “Aut o Layout" t he system aut omatical ly sel ects t he confe renc e layout bas ed on t he number of part icipa nts c onnected to the confer ence.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 78 T o enabl e the Aut o Layout m ode: • In the V ideo Lay out pane, click the Auto Layout button. When you se lect Aut o L ayou t a ll other l ayout for mats are dis abled. T o selec t a spe c if ic l ayout for t he conf e renc e you ha ve fi rst to c ance l th e Auto Lay out mode .
MGC WebCo mmander User’s Guide 5-79 Selecting a Person al Layout Pers onal la yout is vie wed only by t he i ndividua l participa nt. Partic i pants not vie wing the ir pe rsona l layo ut see the conf e renc e layout . Part icipan t s in Clic k&V iew -enable d confe r enc e s can c hange their pe r sonal video l ayout s usi ng DTMF codes .
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 80 2. Se lec t the Co nferenc e radi o button t o have the partic ipant vi ew the Confer ence layout . Sele ct the Pe rso nal r adio b utton to have the part icipa nt vie w his/ her P ersonal l ayout .
MGC WebCo mmander User’s Guide 5-81 V ide o Forcin g Y ou can se lect the part icipan t to appear in e a ch of the vide o layout windows . V ide o forcing can be perfor med at t he conf eren ce leve l or a t t he par ticip ant level.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 82 Video Forcing at th e C onference Level V ideo forc ing is done i nter acti vely b y draggi ng and dr opping the pa rti cipant icon o nto the de sire d vide o windo w in the V ideo L ayout pane.
MGC WebCo mmander User’s Guide 5-83 T o ca n cel the vide o forcing : • Clic k the rotated pin. T he te xt box is r eset to Au to , indi cati ng tha t autom atic sw itchi ng is activ ated .
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 84 Video Forcing at th e Par t icipant Level F or eac h co nfere nce part icipa nt yo u ca n select t he partic ipan ts to be view ed i n each of t he vi deo l ayout wi ndow assi gned t o the m. T o for c e a part icip ant’ s layou t: 1.
MGC WebCo mmander User’s Guide 5-85 6. T o cancel t he vi deo for c ing in a desired window , cli ck t he par tici pant’ s pin. S elec t th e pin to unf or ce th e parti ci pant V ideo For c ing a t the Con ference l eve l ove rrides t he video forcin g at the part icip ant lev el.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 86 End point’ s V isu a l C o nf er ence In dica t ion s V isual I ndications (t ex t and icons) can be di spl ayed on the part ic ipant’ s endpoi nt, eit her i n addi ti on to or i nste ad of a udio me ssages.
MGC WebCo mmander User’s Guide 5-87 The dis pla y of the visua l ind ication s and voice messa ges can be con f igur e d and set i n the syst em. cfg.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 88 V i su al Eff ect s V isual Ef fects a llow you to mo dify t he app eara nce of the bac kgrou nd and border s of t he vi deo image s sent t o endpo i nts i n a Cont inuous P rese nc e co nfer enc es.
MGC WebCo mmander User’s Guide 5-89 The S et V isu al Eff ect s dial og box opens . T o modi fy the Backgr ound col or: 2. C lick the arrow next to th e Backgr ound color box.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 90 6. T o modify t he bor de r color s, click t he ar row next t o the L ayo ut Bor der col or box . The Color di alo g box opens . 7. Select a col or fo r the Layout Border . For det ail s, se e “Bac kgro und Color” above .
MGC WebCo mmander User’s Guide 5-91 Us ing Ch at Mess agin g Confer ence mo derator s can c hat w ith one a nothe r du ring a meeti ng using t ext mess aging. Us er ’ s a re re quire d to l ogin i nto t he W ebCommander using Modera tor P ermi ssi ons.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 92 2. Pr ess the Cle ar butt on to e rase a ll pre viously type d message s. Mo derator selec tio n* Ch at boa rd Messa ge bo x Cl ea r Mes s ages but ton New mess ages app ear first in the Chat boar d and incl ude t he time (local ) the mes sage wa s p osted.
MGC WebCo mmander User’s Guide 5-93 Enablin g the Chat opt ion: “Chat” can only be enable d/di sabled i n the MGC W eb Ser ver Manag er Permiss ion Pr opert ies - Setti ng2 t ab, by sel ect ing the Mod e rat ors Ch at check box.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 94 Cont ro lli ng the Le ctur e Mo de The Lecture mode include s severa l lect uri ng opti ons which can be enabled or disable d dur ing an On Going co nfere nce.
MGC WebCo mmander User’s Guide 5-95 • Duri ng an On Going confe r enc e set to Pr esentat ion Mode that is runni ng on th e sta ndard V ideo card , a symme tric c on ference layo uts ar e blocke d and una vai lable for selecti on.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 96 The Lec tur e mode w indow opens. 2. In the drop-d own box, sele ct any of the foll owing mod es : — Lect ure Mode — Pres entat ion Mode — None (when se lect ed di sable s the mode ) 3.
MGC WebCo mmander User’s Guide 5-97 Duri ng Lec ture Mode or Pre sen tati on Mode, t he Le ctu r e Mod e button in the tool bar i s pr essed. In Lecture Mode th e par tici pant sele cted as t he le ctur er ap p ears w ith th e Le ctur e r ic on.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 98 Bl oc king /Unblo ck ing t he A udi o T r ansm is sion The Audio bl ock featur e ena bl es t he W e b Commander u ser to block the a udio trans mission from the conf erence to the par tici pant’ s e ndpoint , p reventi ng thi s partici pant fr om hearing any audio.
MGC WebCo mmander User’s Guide 5-99 Exc lusiv e Sp ea ker One part ic ipant c an be de signa ted as the conf e r ence l ecture r /spe a ker , whi le all th e other particip an ts are mu ted so th ey do not int errupt th e lectu re.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 100 2. From the Ex cl usi ve Sp eaker list, select t he nam e of the p artic ipant to b e th e conf eren ce ex clus ive sp ea ke r . 3. Click OK . Th e partic ipant is se t as an E xclus ive Speak er and all othe r partic ipan ts are mu ted.
MGC WebCo mmander User’s Guide 5-101 Pl ac in g the Co nf e ren ce On Hol d An O n Go ing c onf eren ce ca n be plac ed on hold. Whe n a co nf erence is o n hold, a ll part icipa nts hea r bac kground mus ic. A confe renc e can be p l ac ed on hold a nd rele ased dur i ng an O n Goi ng confe rence.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 102 Mana ging a Q&A Sess ion The Q&A sessi on or ganizes par tici pant' s que sti ons o r comments duri ng an On Goin g con fer ence .
MGC WebCo mmander User’s Guide 5-103 Viewing the Q &A L i st The c onfere nce mode rat or can see wh o is curre ntl y ask ing a qu esti on, who i s in the queue to a sk a q uestion, the order of.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 104 on the Q&A toolbar , click: — Move Pa rtici pant t o First Pos ition in Q&A button or — Move Pa rtici pant t o Last Pos ition in .
MGC WebCo mmander User’s Guide 5-105 Lettin g the part icipa nt ask a q uesti on: • Point to the Confer ence Ac tions menu, and t hen c lick Next Que stion er . Alter nativel y , clic k th e Next que stion er butt on on the tool bar: The f irst pa rtici pant in t he queu e can now ask hi s/he r ques tio n.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 106 Mana ging a V oting /Poll i n g Se ssio n A voting se ssi on al lows pa rtici pant s to vot e on a set of c ho ices pre se nte d to the m b y the co nf eren ce ch airp erso n or sy stem ope rato r .
MGC WebCo mmander User’s Guide 5-107 Alter nativel y , clic k th e Vo t i n g button on the toolba r: The Vo t i n g window ope ns. The Vo t i n g window i s divi ded into t wo main se ctions: V oti.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 108 T o sta rt a V oting session : 1. I nfo rm the con fer ence particip an ts of th e ch oice s avail able a nd the d igit ass igned to e ach op tion. 2. In the V oting window , c lick Sta r t V o t in g .
MGC WebCo mmander User’s Guide 5-109 T o concl ud e th e voting s es sion: • In t he V o ting wi ndow , c lick t he Sto p V o t i n g butto n in th e V o ting w indow .
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 110 Sending the V oting Re sult s Via E-mai l V oting re sul ts ca n be sen t b y the conf e r ence admi nist rat or , via E-mail , t o co nferen ce par ticip ants. T o se nd vot ing results by E-ma il: 1.
MGC WebCo mmander User’s Guide 5-111 Mu te “ Me et Me ” Part ies A confer ence can be s et to mut e all “Meet Me” ( undefi ned di al-in ) partic ipan ts. “Mee t Me” p articipa nts co nnect to a co nferenc e by dial ing a pre - defi ned co nfere nce numbe r or the Entry Q ueue n umbe r .
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 112 Particip ant/Chair pers on Operat ions via D T MF Codes During an O n Going confe rence t he cha irpers on and par tici pant s can perfor m various opera tio ns usi ng the touch-t one s ignals ( D TMF code s).
MGC WebCo mmander User’s Guide 5-113 Mute al l except me - T o mute all par tici p ants except yoursel f , p ress: st ar , fi ve. Cancel Mute al l except me - T o cance l mute sett i ng s of all p art ici pa nt s exce pt yourse l f , press: pound, f ive.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 114 Cancel a l l q uestions - T o cancel all ques tions , press: st ar , two, four . *24 Chai r per son Di al o ut t o In vit ee - T o dial out to i nv itee, p ress: star , four .
MGC WebCo mmander User’s Guide 5-115 St art Click & View - T o st art t he Cli ck & View appli cati on, press : star , st ar . ** Everyon e Change t o Chairper son - T o change the st a tus of a parti cipa nt to Cha i r person, press: st ar , seven, eight .
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 116 Reque st DT MF Help Menu A partic ipant in an On Goi ng conferenc e can request a playbac k of t he lis t of all available oper ation a nd t he i r a ssigned DTM F c odes that can b e performed dur ing an On G o ing confer ence.
MGC WebCo mmander User’s Guide 5-117 Dialin g ou t to Invit e Pa rticipant s to Join the Conf eren ce In an I nvit e sessio n, th e Chair per son in a co nf eren ce can dial ou t to a num ber and invi te the calle d p erso n to p art icipa te in the confe ren ce.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 118 Ch ang ing t he Conf eren ce Pas sw ord During an On Going conference the confere nce password or the chairper son passwor d can be modified by the chair person or part icipa nt (dependin g on the permissi on configura tio n) using DTMF codes.
MGC WebCo mmander User’s Guide 5-119 If the chairpe rson/p a rticip a nt exits prior to passwor d confir m ati on t he password is not upda ted. I t is not possib le to change Passwords when a confe.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 120 Se curi ng the Con fer en ce The Secure Mode locks the confe rence and denies outside parti c ip ants, includi ng op erator s, f rom joini ng t he c onfere nce, m onit oring a nd controlli ng the conf erence in any way .
MGC WebCo mmander User’s Guide 5-121 Roll Ca ll If the Roll C all opti on is enabled in the in the IVR Ser vice assi gned to the On Going conferen ce, using the appr opria te DTMF code , the chai rp.
Ch apter 5 - Monito ring a n On Goin g Co nferenc e 5- 122 Roll Call Review Names *33 Enteri ng *3 3 o n the DTMF inpu t devi c e acti vat es a Ro ll Cal l and t he system plays the recor ded names of t he parti cip ants conne cted to the conf erence, one after the other , in the order i n whic h they ent ered the confe r en ce.
6-1 6 Reservation Cal endar The Reserva ti on Calendar allows you to vi ew the sch eduled conf ere nces for the group s to whi ch you ha ve ac cess ri gh ts. If y ou have t he a pprop riate Permissi on , you c an view and/or modify t he r e serva ti o n pro pertie s be fore th e con f er ence ’ s s che dule d st art ti me .
Chapter 6 - Reservation Calendar 6- 2 The Reservat ion Cal endar windo w opens in t he last vie w displa yed - Monthl y , We e k l y or Daily . T he fi rst t ime a user ope ns t he W ebCommander si te, the Monthly view is di splayed .
MGC WebCo mmander User’s Guide 6-3 Viewin g the Re se rvati on Pr oper ties Reserv ation P ropert ie s enabl es th e viewi ng of a confe rence ’ s prop e rtie s schedu led to s tart at a s pecif ic da te and t ime.
Chapter 6 - Reservation Calendar 6- 4 For u sers with the V iew Mode - Ba sic permis sion, the New Me eting window ope ns. For u sers with the V iew Mode - Ad minist rat or pe rmission, the Reservatio n Pr operties window opens.
MGC WebCo mmander User’s Guide 6-5 The r eserva ti on proper ti es are t he same as those described in t he Con ference tem pla te definitio n. Fo r details, see Chap ter 9 (Par tial V iew) and Cha pter 10 (Full V ie w).
Chapter 6 - Reservation Calendar 6- 6 Sending an e-ma il afte r you change t h e Pr opertie s of an Exi stin g Reservati on: 1. A cc ess the W ebCommander and c li ck Calendar . The Reserv a ti on Calenda r wi ndow opens. 2. D oubl e-cli ck any e xist ing r e serva ti o n lin k.
MGC WebCo mmander User’s Guide 6-7 a. F or user s wi th the V iew m od e: Bas ic permi ssion, clic k the Sen d E mail button. 4. When you do not select the Send E- mail l ink/ button, when a c ha nge ha s is ma de, the syst em promp t s the or gani zer i f he/ she requ i res t he se nding of an E -mail.
Chapter 6 - Reservation Calendar 6- 8 6. The Send E- m ail di alo g box opens . 7. E nter requi red de tails in th e E-ma il and click Send . Th e E-ma il is sent to co nferenc e partic ipants.
MGC WebCo mmander User’s Guide 6-9 Viewin g the P rop ert ies of a Pro tecte d Res erva tion If you h a ve ad mi nist rat or per mis sion t o view al l r eserva tio ns in t he ca lendar , you ca n see re se rvat ions s chedule d by othe r use rs using t empla tes as signed t o Groups t o whi ch you ha ve ac cess ri ghts.
Chapter 6 - Reservation Calendar 6- 10 Viewing a Specific Confe rence Reservation Reserva tio ns that a re assi gn ed to Group s t o which you do not have access rights do n ot appea r in t he cal endar . However , you c an view a r e se rvat ion by enteri ng the res erva tio n name a nd pas sword.
MGC WebCo mmander User’s Guide 6-11 Add iti onal C ale ndar V ie w s Y ou c an disp lay the reservation c alendar in mon t h ly , weekly or daily views. T o change the view of t h e r es ervat ion calendar : • In t he Reservation C alendar window cli ck th e Monthl y , We e k l y or Da ily button .
Chapter 6 - Reservation Calendar 6- 12 Cu sto miz ing B ack gro und View Col ors The backgr ound color as well as oth e r col ors in t he calende r can be modif ied usin g the MGC W eb Conf igurat ion T oo l, which is instal led w ith the M GC W e b Server Ma nage r on the network s erver .
7-1 7 Conference T ypes The MGC W ebCommand er provide s vario us methods t o set up and s chedule confe renc es. The f oll owing Sch eduling M ethods a re a vaila ble: • New Meeti ng/On Goi ng Conf.
MGC WebCommander User ’ s Guide 7- 2 Conference Sc heduling Meth ods The syst em s upports both schedule d and on -demand confe rences . Reserv a ti on T empl ate s contai ning c onference para me t.
Ch apt er 7 - Con fer e nc e T y pe s 7-3 On-d ema nd C on feren ces (Res er vatio n-le ss Conf eren cing ) Re servation -less c onferen cin g enable s part icipants to im media tely sta rt and conne ct to a n On Going c onference f rom thei r e ndpoint, wi th no ad vanced schedu ling.
MGC WebCommander User ’ s Guide 7- 4 Confere nce En try P assword a nd Cha irpe rson Passwor d (when app licable ), billing c ode and Confe renc e gene ral infor mation ( c or respondi ng to t he Use r Define d 1 fie ld i n the Profi le propert ie s).
Ch apt er 7 - Con fer e nc e T y pe s 7-5 Confere nce T ypes Confer ences may be de fine d as one of the foll owing types: • St a n d a r d - is a conf e renc e t hat inc ludes al l t he audio a nd vide o para meters . It i s sche dule d once, a nd when t h e conf erence e nds, i t i s del eted fr om t h e MCU.
MGC WebCommander User ’ s Guide 7- 6 En try Qu eue An E ntry Q ueue is a spec ial r outi ng lobby t o whi ch one or sever al dia l-in numbers ar e ass igned.
Ch apt er 7 - Con fer e nc e T y pe s 7-7 Particip an t Roles Confer ence par tici pants ca n ha v e diff e ren t func tio ns: a sta nda rd pa rti cipant , a ch ai r per son, or an o per ator . • S tan dard part icip ant - tak e s pa rt i n the co nfere nce, pe rforming oper ations via the telep hone usi ng the touch-tone s igna ls (DT MF codes).
MGC WebCommander User ’ s Guide 7- 8 Particip ant Co nnec tion to the Co nference C onfer enc e par ticip ants ca n cal l the co nf erenc e (dia l-in ) or can be c alled by the system ( dial-o ut) at th e co nferenc e sta rt or durin g the O n Goin g confe rence.
Ch apt er 7 - Con fer e nc e T y pe s 7-9 Co nfer ence Acc es s for D i al-in Par ticipants A confer ence can be ac cesse d by dia l-in parti cipa nts vi a Ent ry Que ue, confe renc e IVR queue or dir ectly .
MGC WebCommander User ’ s Guide 7- 10 En t ry Q ueue Access When the Ent ry Que ue Acce ss opt ion i s des ignate d fo r an Audio O nly or V ide o co nfere nce, a ll the pa rticip ants co nnecti ng to th at con fer ence follow a two -s tage pr oces s: 1.
Ch apt er 7 - Con fer e nc e T y pe s 7-11 In addit ion, an I V R Servi ce may be a ssigned t o t he conf erences a cces sed from the E ntry Queue . Figur e 7- 1: Conf er ence Access via Entry Queu e using Numer i c I D and Confere nce IVR As sh own in Figur e 7-1, one or several di al- in numbers are alloc ate d to an En try Q ueue.
MGC WebCommander User ’ s Guide 7- 12 Figure 7- 2: Con f er ence Ac cess via Entry Q ueue us ing the Conference Password and Confere nce IVR As shown i n Fi gure 7-2 , one or se veral d i al -in numb e r s are al located to a n Entry Queue. In a ddition, a password i s a ssigned t o ea ch conf eren ce.
Ch apt er 7 - Con fer e nc e T y pe s 7-13 En try Q ueue A cc ess can be de fine d for : • A Stand ard co nf erence wit h or wit hout I V R ser vice • A Meeti ng Room with o r withou t IVR servi c.
MGC WebCommander User ’ s Guide 7- 14 queue wher e they a r e re quested to e nter t he conf eren c e passw ord and oth er infor mation usi ng the tele phone tou ch-t one keypa ds. The caller s are adm itted to the c onfer ence when they have ke yed in the appr opriate confe renc e password a nd/or c h airp erso n password .
Ch apt er 7 - Con fer e nc e T y pe s 7-15 The Mee t Me Pe r Confer ence is t he basi s for Meeti ng Rooms de finit ion. Figur e 7-4 : Direct Conf eren ce Access In Figu re 7-4, the dial- in number assign ed to confere nce1 is 9251 222 and the dial- in number assigne d to co nfere nce2 i s 925122 3.
MGC WebCommander User ’ s Guide 7- 16 Dial-out Particip ants Access In video c onferences or unat tended A udio Only c onf erence s with no I V R servi ce assigne d to them, a dial-o ut part icipa nt is conne cted dir ectly to th e confere nce wit hout go ing t hrough an Ent ry Queu e or an IVR Q ueue.
Ch apt er 7 - Con fer e nc e T y pe s 7-17 Operato r Assis ted Con ference An O per ator Assi sted co nf eren ce is a s ervic e des igne d usually for large confe renc es tha t re quire the p e rs onal touc h.
MGC WebCommander User ’ s Guide 7- 18 Gree t an d Guid e con fe r ence (Welcome Q ueue ) Greet and Guide V ideo confe rence s ( with a n A V Messa ge Serv i ce assigne d to them) can e i ther r un unattend ed, o r may be mana ged by a n Operat or .
Ch apt er 7 - Con fer e nc e T y pe s 7-19 Confere nce Me dia Settings Confer ences are based on the tw o Medi a categori es : Audi o Only and Vid e o an d Au di o .
MGC WebCommander User ’ s Guide 7- 20 Video S t andard and Meeting Room All (ISDN, A TM , I P , MPI) • V ideo Sw itchin g • T ranscoding • Conti nuous Presenc e — Class ic — Quad Vie w s T.
Ch apt er 7 - Con fer e nc e T y pe s 7-21 Au dio O nl y Co n fere nce T y p es In an Au di o O nly con fere nce, the par tic i pan t ca n con nec t t o t he conf er ence using di ff e r ent net work con necti ons: PSTN lines, cell ular phones, V oIP , or via T1 -CAS li nes.
MGC WebCommander User ’ s Guide 7- 22 V ide o Confe rence T ype s V ideo Confe rences can inc lude both vi deo and audio o nly par ticipa nts . In a vi deo co nf eren ce, t he p arti c ip ant ca n con nec t t o the c onf erenc e us in g dif fere nt ne twork c onn ectio ns: ISDN, H.
Ch apt er 7 - Con fer e nc e T y pe s 7-23 • Cont inuo us Presen ce (C P) - A c onfer enc e in w hich se ver al partic ipan ts can be view ed simulta neou sly . In this typ e of sessi on, each c onne cted endpoint use s it s own h ighest vi deo, a udio and data c apab ilities.
MGC WebCommander User ’ s Guide 7- 24 Th e Hig hest C omm on m ech anism is e nable d in t he Con ference Pr oper ties - Settings di al og box by setti ng the V ideo Pr otocol opti o n to Auto .
Ch apt er 7 - Con fer e nc e T y pe s 7-25 For examp le, in a c onfer enc e defin ed w ith a line rate of 768 Kbps , a part icipa nt wit h a l ine r ate of 1 28 Kbps conn e ct s as Se condary (audio o.
MGC WebCommander User ’ s Guide 7- 26 In Lect ure mode, whil e the le ctur er is speaki ng, the system automa ticall y switc hes betw een particip ants in prede fined time int ervals, sh owing th em sequenti ally i n the lect urer’ s video window .
Ch apt er 7 - Con fer e nc e T y pe s 7-27 For mor e deta i ls r e gard i n g H.243 and MIH Casc a ding c onf erenci ng, se e the MGC Mana ger Use r ’ s Guide V olume II, C h apte r 4. H.243 Chair Cont rol Chair Cont rol e nables an en dpoint t o cont rol t he conf eren ce and ot her confe renc e parti cip ants.
MGC WebCommander User ’ s Guide 7- 28 The LSD cha nnel is al locat ed fr om the video channel bandwi dth, r e sult ing i n a lower line r ate for t he conf erence . In a V ideo Swi tching c onference, if a n endpoint does not suppor t LSD a nd cannot op e n the LSD cha nnel, the partici pant connec ts as a udio only ( Secondary) .
Ch apt er 7 - Con fer e nc e T y pe s 7-29 the d ata toke n is invoked by an o pe r ator c onnecte d to the slave MCU, t he sla ve MCU check s if anothe r partic ipant poss es ses the data to ken.
MGC WebCommander User ’ s Guide 7- 30 T .120 Conferen ces The MGC W ebComma nder en ables you to de fine T . 120 conferenc es. The T .12 0 is a standar d tha t conta ins a se rie s of protoc ols and specificat ions describi ng applic ation s hari ng in mu l ti- point data co mmunicat ion.
Ch apt er 7 - Con fer e nc e T y pe s 7-31 H.239/Peop le+Content (H.239/P +C) Option s H.239 a nd People +Conte nt ar e very simila r in function, but dif fer in the t ype of s ignaling us ed f or each prot ocol. Pe ople+Content is t he Po lycom propri et ary prot ocol while H.
MGC WebCommander User ’ s Guide 7- 32 • 4CIF • Enc ry pt ion • FECC (H.320 a nd H.3 23) Li m i tat io ns • In Contin uous P resenc e conf eren ces - S oftw are a nd Quad V i ew modes are d isa bled • H.239 i s not s upport ed in: — ISDN (H.
Ch apt er 7 - Con fer e nc e T y pe s 7-33 Figur e 7-5: Possi ble conf i g urati on using V isual Concert PC In orde r to use t he V isual Concer t fe atur e the f ol low ing c ondit ions mus t be met.
MGC WebCommander User ’ s Guide 7- 34 Po lycom Vi sual Concert FX The V is ual Concer t FX (VCFX) f e at ure en ables you to vie w simul tan eous live video a nd content (data) pre sentat ion usin g high resolut ion gra phics. It is avail able wit h V ie wStat ion F X endpoint s.
Ch apt er 7 - Con fer e nc e T y pe s 7-35 Duo Vi deo Duo V ideo supports tw o simul tane ous ISDN confe renc es - a regu lar v ideo confe renc e, and c onten t confer ence. A T andberg DuoV ideo c apable endpoi nt accommoda t es t wo ca lls, o ne fo r the part icipa nt c onference and t he second for a de mo/pr e sent ation on a second moni tor .
MGC WebCommander User ’ s Guide 7- 36 Conf eren ce T y pe s Acco rdin g to th e MCU Confi gura ti on Th e fun ctiona l mo dules instal led in the M CU d etermi ne th e conf erenc es that can be run by the MCU. • Audio On ly con feren ces ar e autom atica lly route d to the A udio+ ca rd.
Ch apt er 7 - Con fer e nc e T y pe s 7-37 T abl e 7-4 l is ts t he c urrently a vai lable c on fere nce type s a nd fu nctiona liti es as applic able to sp ecific MCU c onfig uratio ns.
MGC WebCommander User ’ s Guide 7- 38 By default , all Au dio Only c onfere nces ar e run on the Audio+ car ds to ena ble the IVR system fun ctiona lity .
Ch apt er 7 - Con fer e nc e T y pe s 7-39 Based on conne ction and ac cess method s, the foll owing conf e rence typ es are avail abl e for V ideo confe renc es using t he S tanda rd Audi o car d: .
MGC WebCommander User ’ s Guide 7- 40.
8-1 8 Meeting Rooms List A Meetin g Room is a reserv ation set to Mee t Me Pe r Co nference , with out resour c e all oc ation. The res ervati on is s aved in th e MCU memory and i s inac tive a nd remai ns ina ctive for an u nlimite d tim e, until th e first par ticip ant conne cts to i t.
Ch ap ter 8 - Me et ing Ro oms Li st 8- 2 An IVR-ena bled Meet ing Room ca n be co nfigur ed to start onl y when the ch airper son co nnects to the Meet ing R oom.
MGC WebCo mmander User’s Guide 8-3 V ie wing the Meeting Rooms List Y ou c an view the Meeti ng Rooms li st onl y if you have the appro priate permi ssi on and t he appr opr iate so ftware pro duc t ( Profe ssi onal or Meeti ng Schedul er).
Ch ap ter 8 - Me et ing Ro oms Li st 8- 4 T abl e 8-1 l ist s t he i cons us ed t o desc ribe the vari ous Mee ting Room type s a nd the ir st atus. T ab le 8-1: Meet ing Ro om T ypes and Ic ons Ico n Description Meeti ng Rooms - A catego r y in the MCU tree t hat lis ts the Meeti ng Rooms defined in th e system.
MGC WebCo mmander User’s Guide 8-5 V iewi ng the Properti es o f a Meeti ng Room T o vie w the pr opertie s of a M eeti ng Room: 1. Click the Meeting Roo m l ink . The Me et ing Roo m Pr operties window ope ns. If yo u ha v e clicke d a Meet ing Room with a “key” icon , the f ollowing window o pe ns: 2.
Ch ap ter 8 - Me et ing Ro oms Li st 8- 6 Figur e 8 -2: Audio Only Meet ing Roo m Pr operties Fo r mo r e det ails on co nf eren ce’ s, s ee Ch ap ter 7, C onf er ence T ype s .
MGC WebCo mmander User’s Guide 8-7 The f ollowing w indow opens. 2. In t he C onf er e n ce Nam e field, e nte r the M eeti ng Room name. 3. In t he W eb/Chairperson Password fie ld, ent er t he pa sswor d assi gned t o the Meeting Room du ring its defi nit ion.
Ch ap ter 8 - Me et ing Ro oms Li st 8- 8.
9-1 9 Confe renc e T emplates – Partia l V i ew Mode The use r permi ssi on P artial V iew mode s implif ies t he proc ess of defining a new Confere nce temp late by dis pla ying onl y a limited numbe r of f ields t o be defi ned.
Ch ap ter 9 - Con fe ren ce T e mp late s – Part ial View Mod e 9- 2 Defining a Ne w V ideo Confere nce T emplate The foll owing sect ion deta ils de fini ng a new Confere nce templa te fo r a vide o co nfer enc e. T o de fi n e a ne w vid e o conf er enc e t empla t e: 1.
MGC WebCo mmander User’s Guide 9-3 The C onf er ence T em plates w indow opens . The le ft pa ne displays t he na me of t he Grou p to whic h the new Confer ence t emplat e will be as signed and l ist s other Confere nce templa tes alre ady assi gned to this Gr oup.
Ch ap ter 9 - Con fe ren ce T e mp late s – Part ial View Mod e 9- 4 3. In the menu ba r , point t o the C onf er ence T emp l at e menu, and t hen cli ck New Conf eren ce T empla te . The Confe r ence Pro perties - Basic window opens. 4. D efi ne t he conf eren c e ba sic pa ra meters as de t ai led in T a ble 9-1 .
MGC WebCo mmander User’s Guide 9-5 5. C lick the Adv ance d ta b to defi ne addit iona l par ameter s. The C on ference Prope rtie s - Advanc ed w indow opens . Conf. Entr y Passw ord Ent e r a pa s swo r d to be en t er e d by par tic ip an ts to joi n the confe r en ce.
Ch ap ter 9 - Con fe ren ce T e mp late s – Part ial View Mod e 9- 6 6. D efi ne t he conf eren ce Adv anced par amet ers as de sc ribe d in T able 9-2.
MGC WebCo mmander User’s Guide 9-7 End T i me Alert T one x Min Selec t this op tion to en able t he End of Confer ence remi nder tone to be playe d once to a ll t he con nected pa rti cip ants, n minutes bef ore t he end of the conf er en ce. Th is tone is dif ferent f rom other tones.
Ch ap ter 9 - Con fe ren ce T e mp late s – Part ial View Mod e 9- 8 Line Rat e (con’t ) For more det ails r egardi ng the Line Ra te set tings for Softwa re CP conf erences, see MGC Manag er User’s Gui de V olume II , Chapter 1. Note: The high li ne rate transm issi on is enabled with the s tandard video card (ver sion 1.
MGC WebCo mmander User’s Guide 9-9 Audio Alg. (co nt.) When Siren 7 (16, 24 or 32 bi t) i s avail able, se lect t h e audi o algo rith m in t he followi ng order: Siren 7 (16), G .
Ch ap ter 9 - Con fe ren ce T e mp late s – Part ial View Mod e 9- 10 V ideo S ession (cont .) Up to 100 par t icip ant s at 128Kbp s can take p art in a confer enc e running on the Audio+ car d.
MGC WebCo mmander User’s Guide 9-11 7. If t he V ideo Se ssi on is set to Conti nuous Pr esence , cl ick th e Vi d e o Layout tab to se lec t the a ppropri at e video l ayout . V ideo Sess i on (co nt.) • Quad V iew s - T he Quad V iews mode requires the V i de o+ card .
Ch ap ter 9 - Con fe ren ce T e mp late s – Part ial View Mod e 9- 12 The Confe rence Pr oper ties – V ideo Lay out wind ow opens . The vide o la yout de ter mines the number of vide o windows displa yed on the endpoi nts scr een, t heir arra ngement a nd who t hey s ee on in e ach wind ow .
MGC WebCo mmander User’s Guide 9-13 b. C lic k on the desir ed layout . T here are 25 la youts avail abl e for select ion, a s de scrib ed in T able 9-4 .
Ch ap ter 9 - Con fe ren ce T e mp late s – Part ial View Mod e 9- 14 T o use the Aut o Layo ut opt ion i t must be enabl ed in the MCU conf igura tion fi le. Fo r more d etail s, see the MG C A dmin istrator ’ s Guid e, Chapter 5, “Edi t s ystem.
MGC WebCo mmander User’s Guide 9-15 T able 9-5: Defau l t Auto Lay out for CP Classic and Quad M odes Number of Vi deo Par tic ipants Select ed Layout for Classi c CP Select ed Layout for Quad Mode .
Ch ap ter 9 - Con fe ren ce T e mp late s – Part ial View Mod e 9- 16 the pa rti cipant w ill be view ed in th e selec ted w indow by all t he partic ipan ts wh en the c onfer enc e starts. 11. C li ck th e Vi deo Layout tab to di spla y the video la yout w indows.
MGC WebCo mmander User’s Guide 9-17 Co nfer ence T e mpla te Menu s At this point, depe nding on your permissi ons, add iti onal menus may be ena bled : Con f er e nce , Con fer ence T emp l at es and P a rtici pant T e mpla tes . When pl acing t he cur sor on top of t he me nu name, a pop- up menu ap pears.
Ch ap ter 9 - Con fe ren ce T e mp late s – Part ial View Mod e 9- 18 Request a Meeti ng Sel ect this opt ion to save t he meeting t o the datab ase and to enable t he admini s t rator to v i e w an d s tart your request ed Meet ing. A confir mation wi ndow opens .
MGC WebCo mmander User’s Guide 9-19 Conferen ce T emp lates Menu Dependi ng o n the use r ’ s P ermissions , the fo llowi ng op tions may be availabl e in the C o nfer ence T e mpl at es men u: Request a Meet ing con’t . • The Requ ested Meetings in AccordDB window opens.
Ch ap ter 9 - Con fe ren ce T e mp late s – Part ial View Mod e 9- 20 Part icip ant T emplate Menu Dependin g on the user ’ s Permissi ons, th e following options may be avail able in the P articipant T e mpl ates me nu: New Confer enc e T em pla te ( con t.
MGC WebCo mmander User’s Guide 9-21 In inst allatio ns in wh ich an LDA P compa tible d irecto ry is co nfigured as the dat abase, you may ass ign p a rtic ipants from a publi c or pe rsonal LDAP compati ble dire ctor y.
Ch ap ter 9 - Con fe ren ce T e mp late s – Part ial View Mod e 9- 22 Defining an Audio Only Confe rence T empl ate Audio Onl y confe renc e te mplate s can be de fi ned in Part ia l Para mete rs V ie w if th e Me dia o ption in the Con fer ence Def au lt s (in the W eb Serv e r manager ap plicatio n) is set to Audio Only .
MGC WebCo mmander User’s Guide 9-23 The C onf er ence T em plates w indow opens . The le ft pa ne displays t he na me of t he Grou p to whic h the new Confer ence t emplat e will be as signed and l ist s other Confere nce templa tes alre ady assi gned to this Gr oup.
Ch ap ter 9 - Con fe ren ce T e mp late s – Part ial View Mod e 9- 24 The Confe r ence Pro perties - Basic window opens. 4. D efi ne t he conf eren c e ba sic pa ramete rs as descr i bed i n T able 9-9.
MGC WebCo mmander User’s Guide 9-25 5. C lick the Adv ance d tab to d efine other pa ramete rs as well as the start time a nd date of t he c onfere nce.
Ch ap ter 9 - Con fe ren ce T e mp late s – Part ial View Mod e 9- 26 6. D efi ne t he conf eren ce Advanc e d p aramet ers as de scri bed in T abl e 9-10.
MGC WebCo mmander User’s Guide 9-27 7. On th e menu b ar , click Save to save the new Con feren ce tem plat e in the datab a se. 8. At th is p oint, depending on your permis sions , addi tional menus may be enab led : Con ference , Con ference T empla tes and Par ti cipant T e mpl ates .
Ch ap ter 9 - Con fe ren ce T e mp late s – Part ial View Mod e 9- 28.
10- 1 10 Confe renc e T emplates – Full Parame ters V iew Full Pa ramete rs view e nable s user to de fine or m odify a ll the confe rence pro perties. I t is inten ded for syst em adm inistra tors an d expe rie nced use rs with ba ckgro und in video c onferencing who are acq uainte d with t he vi deo par ameter s.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 2 The Conferenc e T e mplate s wi ndow opens. The Main M enu pane i nclude s the name of t he G roup to whi ch th e new Con ference temp late is a ssigned and lists o ther Co nfer ence templa tes already a ssigned to t his Group.
MGC WebCo mmander User’s Guide 10-3 — Define new par tici pants f or the confer e nce a nd, if de si red, add them to the data base — Assig n par ticipa nts from the da tabase to the Co nfer enc.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 4 Def i ning a N e w V ideo Co nfer ence The foll owing sect ion deta ils de fini ng a new Confere nce templa te fo r a vide o co nfer enc e.
MGC WebCo mmander User’s Guide 10-5 T o d efi ne a n ew conf er en ce te m pla t e: 1. Def ine the confe renc e Genera l parameter s as descri bed i n T able 10-2. T able 10- 2: General Conferenc e Paramet ers Option Descri ption Name This field display s t he defaul t c onferen ce name.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 6 Entry Queu e Access Select this che ck box to force par tic i p ants to acce ss the conf er ence via an Entr y Queue.
MGC WebCo mmander User’s Guide 10-7 Numeri c ID A Numeric ID is a unique num ber assi gned to a conf er en ce tha t ident ifi es it to the syst em. It can be used by th e par tici p ants r outed a nd acce ssing the conf er en ce. A Numeric ID can be assigned in two ways : Manual o r Auto mati c.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 8 Conf. T ype Select the type of conferen ce you are de fini ng: • Sta nd ar d - a con ference ot her that a Meet ing Room or Operat or confer ence.
MGC WebCo mmander User’s Guide 10-9 V ideo Sess i on Select the appr opr iat e Video Sessi on: Vid e o Switching - T o set a conferenc e in which all the p ar t ici pan ts use th e same vid eo and audio for m at s, by se tting t he communi cat ion p aramete rs t o the co mmo n capa bilit ies .
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 10 V ideo S ession (cont .) If th e number of par t ici p ants i s l es s than or equal to the number of partic ipant s disp l ay ed, ea ch part i cipa nt can see all of th e other pa r tic ip ants .
MGC WebCo mmander User’s Guide 10-11 2. C lick the Basic tab to de fine basi c confe renc e set tin gs. The C on ference Prope rtie s - Bas ic w indow ope ns.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 12 Line Rat e Specify th e transf er rate in Kbps . Vide o Switching - you must sel ect the highe st tran sf e r rate common to all par t ici pants.
MGC WebCo mmander User’s Guide 10-13 V ideo Rat e In/Out This fi el d is r elev ant to So ftware Con tinuou s Prese nce conference s. It di splays t he r at io betwee n the i ncomi ng video rat e of a singl e endpo int and th e vid eo rate of th e outg oing str eam (4 times t he inc omi ng video rate of a sin gl e en dpoint ) .
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 14 Same Layo ut Same Layo ut is a f eatur e that i mpos es an identi ca l video layou t for al l part ici pan t s. It also al lo ws confer enc e p ar ticip ants to v i e w hi s/her own v ideo image.
MGC WebCo mmander User’s Guide 10-15 Lect ur e Mode Selec t the Lect ure Mode from the drop- down lis t: Note: Lect urer sel ecti on is manda tory at the rese rv a tion st ag e. The lect ur e r cannot be chan ged or deleted d ur ing the On Goi ng confer ence .
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 16 Lectur e Mode (con’ t.) Present ation Mode In Con t inuou s Prese nce confer ences yo u ca n sele ct the Pres entat ion mod e.
MGC WebCo mmander User’s Guide 10-17 FECC/LSD Rate Us ing certa in video ca m eras and their accom p anying so ftware, a parti cip ant can contro l a far -en d camera.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 18 T .120 Rat e (cont .) If the c onference Li ne Rate is set to 2B, the f oll owi n g T .120 r ate s are avail able for select i o n: • MLP - 6. 4 k • MLP - 14.4k • MLP - 16k • MLP - 22.
MGC WebCo mmander User’s Guide 10-19 Audio Alg. Selec t the p r ef erred aud io al gorithm. Th e availa bl e audi o algori thms ar e: 8 ( G . 72 9/G .723. 1) , 16 (G .728/ Sir en7) , 24 (Siren14/ G . 7 22.1/Si ren7) , 32 (Sir en14/ G .722. 1/ Siren7 ), 4 8 (Siren1 4/G .
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 20 Audio Al g. (cont .) In T ransc odi ng or Conti nuous Presen ce confer enc es, y ou can set t he audio algorit hm to any of the ava ilabl e audio al gorithms as in a V ideo Switc hing c onference.
MGC WebCo mmander User’s Guide 10-21 Pro- Motion I nterlaced Vi deo is enabled only i n the Video Sw itchin g mode. Pro- Moti on i s a video encoding mechanis m that impr oves the vid eo qua lity in Video Switchi ng (VSW) conf er en ces, set to NTSC or P AL (4CIF) res oluti on.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 22 Dual S tream Mode (con’ t) When an endp oint can sup por t bot h H.239 and People+ Content prot ocols, H.239 is sel ected as the pref erred com muni cati ons pro tocol . In the Rese rvati on T empl ate Se t tin gs - Dual S tream mode drop down box, t hree H.
MGC WebCo mmander User’s Guide 10-23 Dual S tream Mode (con’ t) • MIH Cas cading con f er ence s • Simpl e cascadin g confere nces • T . 120 c onferen ces • Do ub l e Ga te wa y co nfi gu ra ti o ns Using this featur e the Peo ple video stream a nd the Conten t video st r ea m are treat ed dif f erent ly b y the endpoi nts.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 24 V ideo P rotocol The Vi deo Pr otoco l , Video For mat and QCIF Frame Rate are p ara meters th at deter mine the hig hest common vi deo used by all th e conferen ce par ticip ants.
MGC WebCo mmander User’s Guide 10-25 V ideo Pro tocol (con’ t) H264 - The H.26 4 st andard pro vides better com pressi on of video images i n lower line ra t e connec t ions and is part o f the Hi ghes t Com mon mec hanism in Vid eo Swit ching conf er ence s.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 26 V ideo F or mat (cont .) • Using th e H.263 pr otocol, yo u can select on e of th e fol lowi ng o ptions : Aut o, Q CIF , CIF , 4CI F , 16CIF , VGA, SV G A, XGA and NTSC.
MGC WebCo mmander User’s Guide 10-27 Frame Rate The F rame Rat e is enabled on l y in Vi deo Switc hing mod e an d the V ideo P rotocol is set to H.261 or H.263. If you have sel ec ted QCI F , CIF , 4 CIF , 16 CIF , VGA, SVGA, XGA, or NTSC, sele ct the num ber of fr ames per sec ond rate t o define th e qual ity of the vid eo transm issi on.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 28 Annexes - P , N and F Annexes are a dditi ons to t he V ideo Format w hen using H.
MGC WebCo mmander User’s Guide 10-29 Roll Call Roll Call is a featu re of the IVR Message Serv i ce used to recor d the pa rticipant s n ame an d play it back when ente r ing and l eaving a confer ence.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 30 4. Click the Advanced tab to vi ew/d efine ad diti onal conf eren ce setti ngs.
MGC WebCo mmander User’s Guide 10-31 5. Defi ne the Advanced paramet ers as de sc ribe d in T able 10 -4. T able 10- 4: Advanced Conf erence Paramete r s Option Descri ption Auto T erminat i on Sele.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 32 Allo w und efined Pa rtic ipan ts Select thi s check box to a llow u ndefin ed parti cip ants to conne ct to the conf erence wit hou t prior setti ngs of the par t icip ant param eters .
MGC WebCo mmander User’s Guide 10-33 Max nu mber of Pa rtic ip ants Enter t he maxim um n umber of p arti cip ants t hat can connec t t o the confer ence at one ti me, tak ing into accoun t both the defined and undef i ne d parti cip ants. Use t his opt ion t o save resour ces for ot her conf er en ces.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 34 Chair Contr ol Chair Con trol is an opt ion that enabl es an endpo int to c ontrol the co nference a nd other conference par ticip ants. Select this che ck box t o enable the Chai r Contr ol mode.
MGC WebCo mmander User’s Guide 10-35 Mes sage Servi ce Ty p e ( c o n ’ t ) If bot h the IVR check box and the Ent ry Que ue Access c heck box ( G eneral T a b) ar e cleared , dial -in par ticip a.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 36 Mute “Meet Me” Parties Select t his check box t o automati cally mut e a ll d i al- i n part i cipa nts once they ar e connected to the confer enc e. The part icip ants can then be ind ividu ally un muted by the operat or or the co nferenc e chair per son.
MGC WebCo mmander User’s Guide 10-37 Ta l k H o l d T i m e Indi cate th e minimum peri od in se conds that a par ticip ant has to spea k t o bec ome the main conf er en ce spea ker . During t his peri od, no othe r par t ici pant i s allo wed to beco m e t he main sp eaker .
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 38 6. Click the Me et M e Per C onf tab to def ine a “Meet Me Pe r Confer ence ” or Meet ing Room pa ramet ers.
MGC WebCo mmander User’s Guide 10-39 The Confer ence Pr operties - Meeting Me Per Confer ence window opens . In t his window you assign dia l -i n numbers t o the confe r enc e.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 40 7. D efi ne t he fol lowing Me et Me Per Conf e r ence par amet ers: 8. T he l is t of dia l in numbers a ssigned to the confe renc e is di spla ye d in a tabl e form at. The f irst co lumn displa ys the Netwo rk Ser vice name .
MGC WebCo mmander User’s Guide 10-41 dia l-i n n umber i s the MCU numbe r defi ned i n the Net work Servi ce. If no number is defined for the MCU in th e Netwo rk Servi ce, t he sys tem al locat es the first free number i n the dial- i n numbers range defi ned i n th e Netw ork Se rvic e.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 42 The Confe rence Pr oper ties – V ideo Lay out wind ow opens . The vide o la yout de ter mines the number of vide o windows displa yed on the endpoi nt scr eens, t heir arra ngement a nd who t hey s ee on in e ach wind ow .
MGC WebCo mmander User’s Guide 10-43 b. C lic k on the desir ed layout . T here are 25 la youts avail abl e for selecti on, a s des cribed in T able 10-8.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 44 2 Classi c m ode Quad Views mode Soft ware mod e 3 Class ic m ode Note : Th is wi ndow is o nly a vailable i n CP Class i c mode .
MGC WebCo mmander User’s Guide 10-45 In c onfere nces w here the V ide o Layout is set to “ Auto Layou t" t he syste m a u tomati call y sele cts th e co nfere nce lay out based on the number of pa rti cipant s co nnected to th e conf erence.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 46 When you se lect Aut o L ayou t a ll other l ayout for mats are dis abled. T o selec t a spe c if ic l ayout for t he conf e renc e you ha ve fi rst to c ance l th e Auto Lay out mode .
MGC WebCo mmander User’s Guide 10-47 The follow ing V isu al Effe cts op tions are a vaila ble: — Backgrou nd c o lor - t he c olor di spla yed when a vi deo layout is empty . T hi s may happen wh en the vide o layou t conta ins more windows t han conne cted pa rti cip ants.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 48 The Color di alo g box opens . 14. Click on a prede fined color , or you can cr eate your own color by enteri ng the c olor va lues in the Red , Gr ee n a nd Blue boxes. If you c rea te your own col or , cli ck Se lec t to view the colo r an d us e it.
MGC WebCo mmander User’s Guide 10-49 21. T o modify the de faul t Sp eaker Ind i ca tion color , click the a rrow next to the Speake r Notation c olor box. The Color dialog box a ppear s. 22 . Select a color for the Speake r I ndication borde r , using the same me thod desc ribed for t he b ackgro und col or .
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 50 26. Click the Re co rd i ng ta b. The Confe rence Pr operties - Recor der w indow opens .
MGC WebCo mmander User’s Guide 10-51 27. F ro m the Con ference menu, cl ick S ta rt Immedi atel y to start the co nf eren c e, click Sta r t A t to st art t he c onf er enc e at a la ter ti me, or fr om the Con fer ence T emp l at es menu c lick Save to save it in th e datab ase fo r fut ur e u se.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 52 The ISD N phone numb e r is ba se d on the dial- in phone number ’ s range defin ed for the MC U. If the PBX trunca tes the first digits th ese dig its have to be adde d to t he number communi cated to t he c onference part icipa nts.
MGC WebCo mmander User’s Guide 10-53 T able 10-1 1: Conferen ce Menu Options Opt ion Description Start Imm ed iat ely This option appe ars in the menu if the S t art Con ferenc e – S ta r t imm ediate ly opt ion is s electe d in th e W eb Server Manag er , Permissi ons , Permission Pr operties - Sett ing1 tab.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 54 Sta rt c on’ t . In the MGC Manage r appli cation the Adminis trat or accesses the res erved M eeting. • On the Databa se menu, select Open D.B. Request Meeting T emplate and cho ose the WebCo mmander’s Dat abase, AccordDB .
MGC WebCo mmander User’s Guide 10-55 Co nf er ence T emp late s Men u Dependi ng on the u ser ’ s pe rmiss ions, the follow ing opt ions ma y b e ava ilabl e in the C o nfer ence T e mpl at es men.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 56 Pa rtici pant T em plate M enu Dependin g on the use r ’ s pe r missio ns, t he fol low ing opt ions ma y be availa ble i.
MGC WebCo mmander User’s Guide 10-57 Defin ing a Ne w Aud io On ly Confe rence The fo llowi ng se ction de tail s de fining a new Conference template for an Audio Only c onference.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 58 T o d ef ine the param et ers of an Au dio O nly c onferenc e: 1. D efi ne t he conf eren ce ge neral pa ramete rs as des cribed i n T able 10- 14.
MGC WebCo mmander User’s Guide 10-59 Mee t M e Pe r Co nf Select the Meet M e Per Co nf che ck box if th e confe rence is a di al -i n conf erence acc essed direct ly (wit h no Entry Queue) or if yo.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 60 Entr y Que ue Access ( con’t) When this che ck box is s elect ed, the pa rticip ant cannot connect d irectl y to the confe rence, bu t must dial the Entry Queue di al-i n number and enter the correc t con ference ID to be transf erred to this confer ence .
MGC WebCo mmander User’s Guide 10-61 Nu me ri c ID A Nu m e ric I D ca n be assign ed in two wa ys: Automat ic or Man ual. Manua l - Use the num ber of dig its defined i n the approp r iat e flag i n the Syst em.cfg file. If th e Numeric ID is already in use in anoth er Entry Queu e or a conferen ce, an er r o r messag e is displ ay ed.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 62 2. Click the Advanced tab to define addition al p aramet ers. The Confe r ence Pr operties - A dvanced w i ndow op ens.
MGC WebCo mmander User’s Guide 10-63 3. Def ine the confe renc e adva nced pa ramete rs a s des crib ed in T able 10- 15. T able 10-15: Audi o O nly–Adv anced Confer ence Opti ons Op ti o n Descri.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 64 All ow und efined Part icip ant s Select t his check box to all ow un def ined p articip ants to connect to the conf ere nce withou t prior setti ngs of th e p arti cip ant par amete rs.
MGC WebCo mmander User’s Guide 10-65 Max n umber of Particip an t s Enter the maximu m number of p arti cipa nts that can connect t o th e confere nce at one time, t aking i nt o account bot h the defin ed and undefi ned partic ipant s. Use thi s option t o save re sources f or other confe rences.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 66 IVR Select on e of th e follo wing op tions: None - No Attende d servic es are used duri ng the audio onl y confer ence.
MGC WebCo mmander User’s Guide 10-67 IVR S erv ice Na me If you have enabled th e IVR Servic e, enter the name of the I VR Message Servi c e to be used for this confe r enc e. The IVR Message Ser v ice in cl u des the voic e prompt s that are played when t he particip ant enter s the IVR qu eue, and enabl es operatio ns during the conf er ence.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 68 En abl e Inv ite This c heck box is enabl ed if t he IVR opti on is sel ect ed from t he IVR dropdo wn box. Select this che ck box to enable the Inv ite f un ctiona lit y wit h a n enabl ed IVR servi ce.
MGC WebCo mmander User’s Guide 10-69 4. C lick the Me et M e Per Conf tab. Entry T one Sel ect thi s opti on to enab le the Entry T one. This tone is pl ayed when a pa rtic ipant connects to the con.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 70 The Confe r ence Pr oper ties - M eet M e Per C on f window opens. The M ee t Me Pe r C on fer ence o ption al lows p artic ipants to c onne ct to a confe renc e by s imply d iali ng a pre -defi ned c onfere nc e number .
MGC WebCo mmander User’s Guide 10-71 initia ting cal l. Othe rwise, t he co nfere n ce is d eleted from th e syste m on ce the co nfer enc e end s. The conf e r ence i s sav ed on t he MCU in pa ssi ve mode, w ithout using any of the syst em re sou rces.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 72 If no di al -in numbe r is def ined, t he s yst em all ocat es the dia l-i n number a cc ord ing to th e se ttin g s in the W e b C on fi g ura t i on dialog b ox in t he MGC W eb Server Mana ger ap plica t ion.
MGC WebCo mmander User’s Guide 10-73 Netw ork Se rvic es are defi ned i n the MGC Man ager a ppli cati on. For mo re in for ma tio n, refe r t o t he MG C Administrat or ’ s Guide, Ch apter 3 . The list o f dial -in numbe r s a ssigned to the c onfere nce i s displ ayed i n the Me et-Me Se rvic es ta ble.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 74 8. Click the Re co rd i ng ta b. The Confe rence Pr operties - Recor der w indow opens .
MGC WebCo mmander User’s Guide 10-75 T o s tar t the conferen ce i mme diat ely: 1. C lick S tart Im mediat ely to star t the c onfer enc e, click St a r t to star t the co nf eren c e at a lat er t ime, o r clic k Save t o save it i n the data base fo r fut ur e u se.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 76 2. Click OK . The syst em prompt s yo u w het her t o send an E -mai l wit h the conf e renc e param eter s to the c onfer enc e partic ipants. Fo r mo re detai ls, see C hapter 4, “S ending an E-mail t o Conf eren ce Partic ipants ” on pa ge 4-14 .
MGC WebCo mmander User’s Guide 10-77 Addin g Partic ip an t s to C onferen ce T emplates Th ere ar e two way s to ad d par tici pants to a Con fer ence temp late: • Defin e th e p articipa nt d ir.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 78 The Add Parti cipants window opens. 2. In the Gr oup dr op-do wn list, sele ct the Group to wh ich the P artici pant tem plate is assig ned. T he Gr oups l ist displ ays onl y the g roups to w hich you have access r ights.
MGC WebCo mmander User’s Guide 10-79 T he f oll owing se arch crit eri a ca n be use d: 4. C lick OK to apply t he sele cte d s ear ch crit e ri a and nar row t he li s t. The system return s to the A d d Parti cipan t w indow , listi ng the particip an ts acco rding to the sele cte d filter.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 80 Th e select ed p artici pants app ear i n the Partic ipan ts pane of the Con f er e nce T emp la t es L ist w indow. T able 10 -20 detai ls the ic ons tha t can ap pear in th e lef tmost co lumn to indica te t he par ticipa nt typ e.
MGC WebCo mmander User’s Guide 10-81 Mod ify ing th e Prop er ties of a Li nk ed P artic ipant Th e p ropertie s of pa rticip ants l in ked to a C onferen ce temp late ma y b e v iewe d and modi fie d by cl icking on the partic ipan t name hype rlink in the P artici pant pane.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 82 Definin g a Ne w Particip ant during C on ferenc e T emplate Def inition This opti on is enab led if y ou have the a pprop riate permi ssi on. T o d efine a new particip ant during the C onferenc e temp late def inition : 1.
MGC WebCo mmander User’s Guide 10-83 4. Defi ne the partici pant prop ertie s as described in Chapter 1 1, “Defining a New Part ic ipant” on page 11 -4.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 84 Deleti ng a Particip ant from a C onfer enc e Te m p l a t e Y ou can de lete part icipa nts fr om a Confer ence templa te, pr ovide d you have the appr opriate permi ssi on.
MGC WebCo mmander User’s Guide 10-85 The Par ticip ant te mplate open s. 2. C lick Del ete P articip an t fr om the P art icipant T emplates menu. A co nfirmat ion di alog box opens . 3. C lick OK to de lete th e partic ipan t or Cancel to a bort th e ope ration .
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 86 Deleting the Current Conferenc e T emplate from the Da t abase T o d ele te the cu rrent Con fe r ence te mpla te: 1. D ispl ay the c onfer ence par ameter s by cl icking o n the Conference tem plate nam e in the Con ference T em pla tes L ist in the Mai n M en u pa ne.
MGC WebCo mmander User’s Guide 10-87 The C onfe rence te mplate par ameter s are d isplaye d in the Co nferenc e T emp late D efinitio n pane. 2. Po int to th e C o nfer ence T e mpl ate s men u in the menu bar a nd click Delet e C onferenc e T e mpl ate fro m the pop -up menu.
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 88 M odi f yi n g a C onf e re nce T emp la t e Th e option to mo dify c onferen ce p arame ters b efore starting it is availa ble only to us ers w i th the appropri ate pe rmissions.
MGC WebCo mmander User’s Guide 10-89 3. Once you have modified al l the re quir e d para mete rs, point to th e Con ference T emp lates menu and the n cl ick Save to sav e the ne w para mete rs in t he dat abase .
Cha pte r 10 - Con fer ence T emp late s – Full Par am eter s Vi ew 10- 90.
11- 1 11 Managing Parti cip ant T e mplate s Pa r t ic i pan t te mpl a te s a re man age d f rom t he Partic ipants T emplat es wi ndow . There a re t wo types of p articipan ts, linked a nd embed ded. Lin ked Pa rticipa nt A lin ked par ticipa nt is stor ed in the d atabase .
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 2 Particip ant T emplates Par ticipa nt temp lates a re organize d int o Groups. T o incr ease sec urity , use rs are assi gned ac cess r i ghts t o Gro ups an d can vie w only those te mplates assigne d to Groups in whi ch th ey have access r i g hts.
MGC WebCo mmander User’s Guide 11-3 The Participant T empl ates wi ndow opens. Y ou ca n re si ze th e Par ti cipant Pr opert ies and the Partic ipant List panes by mov ing th e Sp lit bar b etwee n the tw o pa nes.
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 4 Defin ing a N ew Pa rticipant A parti cip ant can b e defi ned i n thr e e ways : • Fro m the Ne w Meeting windo w .
MGC WebCo mmander User’s Guide 11-5 Defining a Particip ant T empla te in the Da t abase T o de fine a ne w p articipan t di r e ctly in the d atabase : 1. In t he Mai n M en u p ane, in th e Gr oup list, select the G r oup where you want t o ass ign the new Par tici pant te mplate .
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 6 The Parti ci pant Pr opertie s - Basic window op ens. The de faul t value s for many of the f i el ds in t he Participant P r oper ties pane are ta ken from the Parti ci pant Def ault s defi ned in the c urr ently loade d De faults set in the MG C W eb S erver Ma nager .
MGC WebCo mmander User’s Guide 11-7 4. T o define t he pr opert ies of an ISDN, A TM, MPI or H.323 v ideo par ticipan t, sel ect th e ap propri ate Ne tw ork inte rfac e in the Inter face T ype field, as f ollows: — Se l ec t ISDN if the pa rtic ipant conne cts via ISDN lines.
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 8 Defin ing ISDN, A T M, or MPI Video Part icip ants T o d efine ISDN/A T M/MP I vide o part ici pants: 1. D efi ne t he conne ction pa ra meters in Part icipant Pr opert ies - Basi c ta b a s descr ibed in T ab le 1 1-2.
MGC WebCo mmander User’s Guide 11-9 Part y P hones (con’ t) In order to support Bonding wit h specif ic T elec omm unic at ion swi tches, the pound key (#) symbo l needs to be adde d to the dial -out number sequence .
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 10 Pa rtic ipan t User Defin ed 1-4 There a r e 4 User Def ined fields th at ena ble you to enter ge nera l inf ormati on f or the p articip ant , suc h as the par t icip ant’ s: E-mail addr ess, tel ephon e number , comp any name, locati on, or any r equi red infor mation.
MGC WebCo mmander User’s Guide 11-11 Meet Me Per This field is applica bl e to ISDN conferences only . This fiel d i s enabl ed when Dial-in is sel ected fo r th e Connecti on type. Channel - the par t i cip ant d ials a uni que number for each v i de o c hanne l.
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 12 2. Click the Advanced tab . The Part ic ipant Pr opertie s - A dvanced windo w opens. If you ar e defining a T1-CAS p articipan t see “Advanced T1-CAS Par tici p ant Window” on pa ge 32.
MGC WebCo mmander User’s Guide 11-13 3. Def ine the conne c ti on para meters in P art ic ipant Pr opert ies - Advanced ta b as desc ribe d in T able 11- 3.
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 14 V ideo P rotocol Select t he Video compres sion standa rd: Auto - Sele ct thi s opti on to use the conf er ence’ s Video Protocol setti ngs and ena ble the dyna m ic adjust ment of the Video Prot ocol in Video Swit ching confer ences .
MGC WebCo mmander User’s Guide 11-15 Service Name T yp e the name of the Network Ser vice th at w il l be used to conn ect t he part i cip ant to the confere nce exactl y as it i s defined in the Network Servi ce funct io n (t he system i s case sensi tive).
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 16 Encrypt i on Choose any o f the f ollowing Encryp t ion opti ons: • Aut o - When par tici p ants connect to a confer ence, the confer enc e/Entr y Queue encrypt ion s ettings ar e a utoma tical ly applied t o the par tici pa nt.
MGC WebCo mmander User’s Guide 11-17 Restr ict Only Sel ect t his ch eck bo x to ind icate th at the pa rtic ipa n t is using a re stri ct e d line whose transfe r rate per channel is 56 Kbps (i nstead of 6 4 Kb ps). Th is opt ion is val id for a T ransc oding or Conti nuous Presen ce confer enc es only .
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 18 Defi ning H.32 3 V ideo and SI P Audi o Partici pan t s W hen sele cting H.323 or SIP in the Participant P roper ties - B asic , Inte rface Ty p e field , the Partic ipant Pr op erties fiel ds ch ange.
MGC WebCo mmander User’s Guide 11-19 T o def ine th e pr op er ties of an H.323 V ideo or SIP A udio P arti cipan t: 1. Def ine the connec tion para mete rs in Pa rticipant Properties - Basic tab as desc ribe d in T able 1 1-4. T able 1 1-4: Basic conn ection par ameters f or H.
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 20 Alia s Name (H.323 ) Select the alias na m e f ormat fr om t he drop-d own lis t . E.164 and H.323ID ar e the f ormats s upported by the system . E.164 f or mat incl udes only digit s, * and # .
MGC WebCo mmander User’s Guide 11-21 2. C lick the Adv ance d tab. The Participant Pr opertie s - Advanced window op ens. Addres s T ype (SI P) SIP URI: A SI P URI uses the format of an email address , typi cally c ontai ni ng a u ser name and a host name, s ip:user@h ost.
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 22 3. D efi ne t he conn ect ion par ameter s in Parti cip ant Pr opertie s - Advanced tab as de scri bed i n T able 1 1-5. T able 1 1-5: Ad vanced Pa rameter s for H.323 V i d eo Parti cipan t Option Descr iptio n Service Name T ype the name of the H.
MGC WebCo mmander User’s Guide 11-23 V ideo Pro tocol Select the V ideo com pressi on standard : Auto - Se lect this op tion t o us e the conference ’s V ideo Pr otocol setti ngs an d enabl e the dynamic adjust ment o f th e Video Pr o tocol i n V ideo Switching confer enc es.
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 24 Enhanced V ideo This o ption i s appli ca ble t o s tandar d Video cards and is not req uired f or part i cipan ts connecti ng to confer ences running on th e Vi deo+ ca rds (the VIdeo+ card provides the high qual ity video combined wi t h high Li ne Rates using one vid eo codec).
MGC WebCo mmander User’s Guide 11-25 4. T o sa ve the P articip an t templa te, ref er to “ Sav ing th e Parti cipant T emplate” on pa ge 11- 28. Qual ity of S ervi ce Par ameters Qua lity of Service (Qo S) can b e set for H. 323 partici pant s.
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 26 The Parti ci pant QoS window opens. 2. Fil l in th e parame ters for IP Qu ality of Ser vice a s describ ed in T abl e 1 1-6: T able 1 1-6: H.
MGC WebCo mmander User’s Guide 11-27 Audio T he oper ator can pr iori tize audi o IP pack ets, ensur i n g that all pa rtic ipant s in t h e c onferen ce hear each ot her and ensure that each pa r tic ip ant is cle ar ly heard. Sel ect the des i red priori ty .
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 28 Sa ving th e Pa rtici p ant T empl at e T o save the P arti cip ant te mplat e • Point to the P artici pant T e mpl ate menu, and t hen cli ck Save . Th e new te mp late is a dded to the li st of P artici pant te mplate s assign ed to the se lected Gr oup .
MGC WebCo mmander User’s Guide 11-29 The Participant Pr opertie s options cha nge accordingl y . 2. Sel ect the Pa rticip ant C onne ction ty pe. S elect e ither Dial- in if t he particip an t calls th e co nferenc e/M CU o r Dia l -o ut if the M CU ca lls the particip an t.
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 30 The Part ic ipant Pr opertie s - A dvanced windo w opens. 6. D efi ne t he conn ect ion par ameter s in Parti cip ant Pr opertie s - Advanced tab as de scri bed i n Table 11-7 . T able 1 1-7: Advanced Param eters for Audi o-O nly ISDN/H.
MGC WebCo mmander User’s Guide 11-31 7. T o sa ve the P articipa nt tem plate, r efer to page 1 1-2 8. Record ing This f ield is used to indicat e whet her the pa rtic ipant being defined i s a st andard partic ipant or it is a port that wil l be used for conferenc e r eco rding.
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 32 Advan ced T1-CAS Particip ant Window The T1- CAS par tici pan t’ s wi ndow dif fers f rom a IS DN, A TM or MPI partici pant as part ic ipant’ s connect us ing A udio On ly . 1. Click the Ad vance d tab.
MGC WebCo mmander User’s Guide 11-33 3. Sav e th e partic ipan t tem plate . Record ing This fiel d is used to i ndicat e wheth er the par ticip ant being def ined is a sta ndard par t ici p ant or it is a port that will be used for con f er ence recor ding.
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 34 Deleting a Particip ant from the Dat abase A p artici pant ca n be d eleted f rom th e da tabase. T o delete a partic ipan t, the partici pan t prope rtie s must be di splayed. T o d ele te the pa rt ic ipa nt fro m t he d a taba se : 1.
MGC WebCo mmander User’s Guide 11-35 The Participant s Pr opert ies window opens. 2. Po int to th e Participant T emplate menu, a nd click Del ete P articip an t . The f ollo wing conf irmati on b ox opens: 3. C lick OK to de lete th e partic ipant f rom th e datab ase, or c lick Can cel to ca n ce l th e op erat ion .
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 36 Modifying the Particip ant T emplate in the Dat a ba se Y ou c an m odif y the p roperti es of a Part icipa nt temp late st ored i n the d atab ase ev en if the particip ant was define d dur ing the C onfere nce tem plate defini tion.
MGC WebCo mmander User’s Guide 11-37 The tem pla te is sav ed with the mo dified param eter s..
Ch apter 11 - M anag ing Pa rtic ipant T e mpla tes 11- 38.
A-1 A Appendix A: Default T emplates Th ere are f ive de faul t Con ferenc e temp lates in clude d in t he MGC W ebCommander data base: • COP (D efaul t_COP) • Vide o ( D ef au l t_Vid e o) • Au.
Ap pendi x A: Defa ult T empl ates A-2 De faul t C onf eren ce T em plate Pr op ertie s - D efau lt _CO P Parameter Va l u e General Name Default_COP Remarks (empt y) Duration 2:00 Ho ur s Billi ng ( empt y) Meet M e Per Conf.
A-3 Same Lay out Y es (greyed out) Lect ur e Mode None Lect ur er Name Auto sel ect (greyed out ) T imer (disabl ed) Int erv al 10 sec. (g reyed ou t) FECC/LSD Rate None T120 Rate None Audio Alg.
Ap pendi x A: Defa ult T empl ates A-4 Auto T er minati on Y es Min utes Be fore Fi rst Jo in 25 Min utes Af t er La s t Qui t 5 Dial -Out Manu al ly No Allo w und efined Part i c ipant s Y es Min Num.
A-5 Numbe r of Occurr ence s (dis abled) V ideo Layout V ideo Layo ut 5+ Backgr ound (enabled) Layout Borde r Y es Speaker Notation Y e s Recordi ng Enabl e Recording No Record ing Li nk Name Empty S .
Ap pendi x A: Defa ult T empl ates A-6 De faul t C onf eren ce T em plate Pr op ertie s - D efau lt _Video Parameter Va l u e General Name Default _V ideo Remarks (empt y) Duration 2:00 Ho ur s Billi ng ( empt y) Meet M e Per Conf.
A-7 Same Layout No Lect ur e Mode None Lect ur er Name Auto sel ect (greyed out ) T imer (disabl ed) Int erv al 10 sec. (g reyed ou t) FECC/LSD Rate None T120 Rate None Audio Alg.
Ap pendi x A: Defa ult T empl ates A-8 Auto T er minati on Y es Min utes Be fore Fi rst Jo in 25 Min utes Af t er La s t Qui t 5 Dial -Out Manu al ly No Allo w und efined Part i c ipant s Y es Min Num.
A-9 De fault Co nf eren ce T em pla te Prope rtie s - Def ault- Au dio Numbe r of Occurr ence s (dis abled) V ideo Layout V ideo Layo ut 5+ Backgr ound (enabled) Layout Borde r Y es Speaker Notation Y.
Ap pendi x A: Defa ult T empl ates A-10 Numeric ID (empty) Confer ence User Defined 1- 3 (empty) Media Audi o Ne two rks IP , ISD N, A TM , M PI Parti cip ants None defined Advanced Auto T er minati o.
A-11 Lock No On Hold No Enabl e Invit e Y es Roll Call No Entr y T one Y e s End T ime Alert T one Y es - 5 Minut es Exit T one Y e s Meet M e Per Conf Limi t ed Occ urrence s greyed out Numbe r of Oc.
Ap pendi x A: Defa ult T empl ates A-12 De faul t C onf eren ce T em plate Pr op ertie s - S oftw ar e C P Parameter Va l u e General Name SW CP Remarks (empt y) Duration 2:00 Ho ur s Billi ng ( empt y) Meet M e Per Conf.
A-13 Same Lay out Y es (greyed out) Lect ur e Mode None Lect ur er Name Auto sel ect (greyed out ) T imer (disabl ed) Int erv al 10 sec. (g reyed ou t) FECC/LSD Rate None T120 Rate None Audio Alg. Auto VTX1000 No (greye d out) Sil ence IT Y e s (greyed out) Pro- Motion None ( gr e yed out) Dual S tream Mode None (greyed out ) V ideo Pro tocol H.
Ap pendi x A: Defa ult T empl ates A-14 Auto T er minati on Y es Min utes Be fore Fi rst Jo in 25 Min utes Af t er La s t Qui t 5 Dial -Out Manu al ly No Allo w und efined Part i c ipant s Y es Min Nu.
A-15 Numbe r of Occurr ence s (dis abled) V ideo Layout V ideo Layout 2, 4 ( depending o n the num ber of c onnected p articip ants) Backgr ound No Layout Border No Speaker Notation No Recordi ng Enab.
Ap pendi x A: Defa ult T empl ates A-16 De faul t C onf eren ce T em plate Pr op ertie s - Vid eo -Sw itch Parameter Va l u e General Name Video -Switch Remarks (empt y) Duration 2:00 Ho ur s Billi ng ( empt y) Meet M e Per Conf.
A-17 Same Lay out Y es (greyed out) Lect ur e Mode None Lect ur er Name Auto sel ect (greyed out ) T imer (disabl ed) Int erv al 10 sec. (g reyed ou t) FECC/LSD Rate None T120 Rate None Audio Alg.
Ap pendi x A: Defa ult T empl ates A-18 Auto T er minati on Y es Min utes Be fore Fi rst Jo in 25 Min utes Af t er La s t Qui t 5 Dial -Out Manu al ly No Allo w und efined Part i c ipant s Y es Min Nu.
A-19 Numbe r of Occurr ence s (dis abled) V ideo Layout V ideo Layout 1x1 (fu l l s creen) Backgr ound (enabled) Layout Borde r Y es Speaker Notation Y e s Recordi ng Enabl e Recording No Record ing L.
Ap pendi x A: Defa ult T empl ates A-20.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Polycom 8 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Polycom 8 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Polycom 8 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Polycom 8 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Polycom 8, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Polycom 8.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Polycom 8. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Polycom 8 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
