Manuale d’uso / di manutenzione del prodotto 8 del fabbricante Polycom
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MGC Persona l Schedu ler Quic k S t art Guid e Ve r s i o n 8 . 0.
Copy rig ht © 20 06 Pol ycom, Inc. All Rig hts Re serve d Cata log No. DOC2139B Ve r s i o n 8 . 0 Pro priet ary an d Conf identi al The i nfo rmatio n co ntained herein is th e sole inte llec tual prop ert y of Pol yc om, Inc.
i T able of Content s Introducti on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Pa cka ge Co n ten ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -2 Sy stem R eq ui rem en ts .
T ab le of C ontents ii Vie win g t h e Re p ort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -2 1 Appendix A: De fault T emplates . . . . . . . . . . . . . . . . . . . . . . . A-1 Def a ult Co nfe ren ce T em pla te Pr op ert ie s - D efa ul t_C OP .
1-1 1 Introduction Polycom MGC Personal Sc heduler i s des igned for sc heduling audi o and vide o confe rences on t he MCU d irectl y fr om the Micro soft Outlook ® applic ati on.
Chap ter 1 - Intro duction 1- 2 The MGC Persona l Schedul er is configure d by an Admi nistrat or who e-mails the Personal Schedule r appl icat ion to en d-users or use the aut omatic C lient insta llatio n.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 1-3 System Re quirem ent s This se ction l ist s the MGC Personal Sc heduler requirements . Th ere are dif fer ent requ irement s for t he compu ter runni ng the MG C W eb Server Manager and for the c omputer ru nning t he MGC Pers onal Sched uler for th e Client.
Chap ter 1 - Intro duction 1- 4 Prerequi sites This ma nual assumes t he use r has t he foll owing knowledge: • Fam iliarit y with the W i ndows envir onment • Fam iliarit y with M icros oft Ou tl.
2-1 2 Inst allation and Configuration Afte r the Ad ministr at or insta lls the MG C Pe rsonal Sche duler pa ckag e, he/ she con figur es the Client s oftwar e for d eployment for e nd-use r insta llat ion. Pers onal Sc heduler is conf igure d sole ly by t he Admini stra tor; there is n o confi gurati on req uired on t he par t of the end-use r .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 2 MGC Perso nal Schedu ler Software Inst allation Th e Ad ministr ator h as the op tion to autom atic ally dep loy th e Per sonal Sch edule r Cl ient by instal ling th e Clien t autom atica lly o r enab le use r to ma nually in stall th e C lient on th e ha rd disk.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-3 2. O n the Insert menu, click Fi l e , o r click the Atta ch Fi le ic on. The Inse rt File dialog box ope ns. 3. Br owse t o the di rect ory where the Cl ient Se tu p file is lo cated . By de fault this file is lo cate d at: C : Program FilesMGC Per sonal Sched uler 8.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 4 6. Send the e-ma il to end-user s fo r inst alla tion. 7. Once t he e-mai l is re ceived b y the end- user , he/she should do uble-clic k the shortc ut to s tart the se lf-e xtrac ting instal lati on of Pers onal S chedule r .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-5 SQL Dat abase Configuration The dat abase ena bles ac cess t o various da tabase ta bles, such as the MCUs Users and Gr oups lists. Pers onal Schedu ler inc lude s two defa ult databases : Access databa se and SQL dat abase.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 6 The Ser vices window o pens. 4. Right-c lick OperSrvV8_0 , and th en cl ick P r op ert ies . The OperSrv V8_0 Pro pe rti es dialog bo x opens .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-7 6. Sel ect This acco unt and th en c lick th e Br ow se button to se lect the user . The Sele ct User dialog box ope ns, dis playi ng the name of th e selec ted user . 7. Select the u ser n ame fr om t he list, and c lick OK .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 8 MGC W eb Server Manag er Configuration Th e MG C W eb Se rver Mana ger a pplica tion is the us er inte rfac e for confi gurati on of Pers onal Schedule r . It allow s the Pe rsonal Schedul er Ser ver to c omm unicat e via th e M GC W e b Ser ver with th e MC Us.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-9 The MGC W e b Serv er Manager window op ens. Co nnec tin g th e MG C Web S erv er Ma nage r The MGC W eb Server Manage r applicati on is the link between the MCU and the Person al Schedul er Ser ver .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 10 Add ing a Ne w MCU C onfer enc es ar e res erv ed on an M CU . At least one MC U mu st be defi ned in the MGC W e b Ser ver da taba se. T o add an MCU: 1. Click the [+] i con next to Da ta base to exp an d the list.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-11 Passw ord T he p asswor d used when conn ecting t o the MCU. ISDN Pr efix The f irst digit s of the MCU number that a re added at the beginn i ng of t he di al-i n number a lloca ted by t he MCU.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 12 5. In order to work with fir ewalls, the MC U lis tening port can be select ed. The def ault l isteni ng po rt is 5001 . The Inter net Ass igned Number s Author ity (I A NA) as signed a new port number (1205) to the MGC Unit (Polyco m MCU).
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-13 Co nnec tin g an M CU After you have connect ed to the MG C W e b Se rver Mana ger and ad ded at least one MCU, yo u can now con nect the M CU. T o co n nec t to an MC U: 1. Clic k the Serve r ico n to d isplay th e list o f MC Us cu rrentl y define d in the MGC W eb Server Manager .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 14 Pe rson al Sch edul er Visu al C usto miza tion The admini stra tor ca n spe cify th e text , icons a nd ima ges, and c onfi gure t he T ab fi elds and prope rtie s in t he cli ent’ s Per sonal Sc heduler .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-15 Th e follow ing Me ssage Head er title c an be cu stomiz ed in t he E-m ail messag e from t he MGC Person al Scheduler Conf igurati on windo w .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 16 The MGCSchedule r . oft f ile is au toma tic ally bac ked u p in th e Customiz eMGCSchedule.of t file loca ted in th e ClientInsta ll folde r .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-17 MGC Pers onal Sc hedul er Par amet er Config ura tion After the MGC W eb Manager i s conne cted t o the Pers onal S chedule r Serve r and a t leas t one MCU ha s been connect ed, you c an set t he Per sonal Sc heduler confi gurati on par ameters in th e MGC W eb Manage r appli cati on.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 18 The MGC Personal Sc heduler Confi gurati on di alog box o pe ns. 2. Fill i n the fie lds as d e scri bed i n T able 2-2.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-19 User Se l ect th e User name that the clien t software uses to logi n to the da tabase . This l ogin is tran sp arent t o the User . Each User is assigne d permissi ons whi ch defi nes his /her acce ss r ight s t o variou s Gr oup s.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 20 Port Number Enter the Port nu mber of the c omputer on whi ch the Persona l Schedul er server is inst all ed. The Port numbe r automati call y gets wr itten to th e ser ver.txt file , w hic h is part of the clie nt in stal lati on file s.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-21 PreConf erence Acti vati on Y ou can selec t to st art the re servat ion x minut es befo re the conf eren ce star t time. This is reco mmended to allow di al-i n parti cip ants to connect to th e conferen ce a few minutes be fore the st ar t ti me.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 22 Allo w Language Select ion Select thi s box to enabl e the de fault lang uage selec tion. T he defaul t language of the MGC Persona l Schedul er is the defaul t langu age of the comp uter’s operat ing syst em.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-23 Customi ze Meeti ng Reques t Menu Nam e Speci fy the Meeti ng reques t menu name. Appoi ntment Menu Nam e Enter the Appoint ment reque st menu name. Messa ge Header T itle field Enter the name of the E-mail Message Heade r .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 24 Customiz ation from the Microsoft Outlook Editor Th e follo win g items ca n b e custom ized in the Po lyc om P erson al Sch eduler tab from t h.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-25 T o cu sto mize the Perso n al Sch edu ler - P olyco m M ee ting R eques t prope rties: 1. D ouble click on t he MGC S chedule file loca ted in MGC Personal Sche duler 8 .0MGC Person al Schedul erCli ent Install .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 26 The Polyc om O ffice w indow opens i n Microso ft Outl ook. 2. From the T ools me nu, clic k Fo rms and then click Desi gn Thi s For m .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-27 The Desi gn window open s Sel ect th e P olyc om Of fice tab. 3. T o change the name of the ta b, fr om the For m s menu, c lick Renam e Page . The R ename Page window ope ns. 4. E nter the desi red na me of the tab and c lick OK .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 28 5. T o move the loc ation of a field, cli ck on the f ield na me in the w indow , and dra g and dr op the field to t he de sire d locat ion in t he window .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-29 10. Click on the box locat ed at the top ri ght cor ner . The Load Pi ctur e wi ndow opens. 1 1. Se lect the de sire d pictur e and c lick Save . The pic ture appears. For more deta il s on changing a ll of th e genera l prope rtie s of the Form, ref er to your M icr osoft O utlook docume ntation.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 30 Settin g a Password Y ou can s pec ify a pa sswor d that the confe renc e schedul er i s requi red to e nte r prior to schedul ing a co nfere nce from t he MGC Persona l Sche duler . This pa ssword is spe cified i n the User P ropertie s.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-31 T o specify a password f or an exi stin g user: 1. I n the Bro wse r area , clic k the User s icon. The User s list is displa yed in the S tatus pa n e. 2. D ouble -click on a user ’ s name. The U ser P r op erti es d i alog box ope ns.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 32 Mana gi ng T e mpla te s The templa te cont ains the conferen ce paramet ers an d is stor ed in the da tabas e. A tem pla te is selecte d by the end -user w hen re serv ing a con feren ce in Person al Schedul er .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-33 3. D ouble -click t he Pe rso nal Sch eduler T emplates i con. The list o f temp lates ap pear s. T o view the templ ate para meters : 1. Ri ght- click the templat e name an d then cli ck P roper ti es .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 34 The Confe r ence Pr operties wind ow opens, displa ying t he templa te para meters . 2. Refer t o the MGC W ebCommander W eb Serve r Manage r - Inst alla tion and Confi gura tion Guide , V ersi on 8.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-35 T o add a new te mplate : 1. Ri ght- click the P er sonal Sche duler T emplate s icon and t hen c lick Add New P er sona l Sched ule r R es . The Con ference Prope rtie s window opens, di splaying t he templa te para meters .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 36.
3-1 3 Managing Conferences The MGC Pe rsonal Schedule r is us ed by end-us ers to s chedule and reserv e audi o and video conferen ces on t he MCU via Mi crosoft O utlook. Con fere nce s ar e reser ved usin g th e Polyc om Offic e Appoi ntmen t or t he Po lycom Of fice M ee ting option.
Ch apter 3 - Mana gin g Co nfer ence s 3- 2 Scheduling Conferences T o sch e dul e a Pol yc om Of fic e au d io or v id eo co nf er ence : 1. On the File menu, cli ck Ne w , an d then click Poly com O ff ice Appo intm ent or P olyco m Office Mee tin g .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-3 2. I f yo u are sche duling a Meeting, in the To fie ld , en te r th e pa rti cip a nt name (s)/e -mail a ddress( es) . (This st ep ca n be ski pped if you a re def ining an A ppointment. ) 3. I n the S ubj ect field, enter a des cription.
Ch apter 3 - Mana gin g Co nfer ence s 3- 4 8. Se lec t the ViaV id eo Au to C onne ction check box t o att ach a V iaV ideo attac hme nt to a Me eting in vita tion. When the Me eting par ticip ant c licks the V i aV ideo li nk, their V iaV ideo e ndpoint a utomati cally ope ns an d conne cts to t he On Goi ng confere nce.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-5 The I nvite Di al-o ut Endpoint s wi ndow opens. 14. T o add an end point , in the Endpoint s dat abase l ist, se lect t he endp oint to be a dded, and click the do uble ri ght arrow button [> >].
Ch apter 3 - Mana gin g Co nfer ence s 3- 6 18. Send the e-ma il. Sc he dulin g th e R ese rvat io n D irect ly F rom the Ca len dar Y ou can e asily s ched ule a re serva tion by sel ecting a bloc k of time on the calend ar . T o do thi s you must f irst configur e the MGC Persona l Sche duler t o be the de faul t appo intment fo rm.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-7 The Calend er Properties dialog bo x opens. 2. F rom th e Whe n posting to this fo lder , use drop-do wn lis t, sele ct Fo rms . The Choose Form dialo g box opens. 3. F rom th e Look In d rop-down list, se lect Personal For ms Library .
Ch apter 3 - Mana gin g Co nfer ence s 3- 8 4. Select Po ly com Off i ce and cl ick Op en . The Calen dar Pr operties di alog box ope ns. The Poly com O ffi ce option is now a vaila ble in th e When po sting to this folder , use drop-d own lis t. Click OK .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-9 T o schedule the r e se rvatio n on th e cale ndar: 1. S elec t the bl ock of time on the calend ar for the r eservat ion. 2. Ri ght- click the selec ted bl ock of ti me an d then cli ck New Ap poi n tmen t .
Ch apter 3 - Mana gin g Co nfer ence s 3- 10 E- ma il Si gnat ur e Th e e-m ail r eceiv ed b y the m eetin g in vite es con tain s a sig nat ure t hat incl ude s confe rence pa ramet ers re quired t o start the confer ence . Howe ver a pa rti cipant may rece ive an a ttachment that include s a .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-11 Ta b l e 3 - 1 describes the signa ture fields . T able 3 -1: E- mail Signat ure Fi elds Field Desc ripti on Confer ence dial in numbe r is: This i s the con f erenc e dial- in number . This number is defi ned in the MCU Pr operties di alog box.
Ch apter 3 - Mana gin g Co nfer ence s 3- 12 MG C Ma nage r Rese r vatio n Rem ar ks Deta ils o f th e conf eren ce are r etrieve d fr om t he M GC Ma nag er .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-13 3. Ri ght c lick on the Reserv ation name and sel ect Pr opert ies ..
Ch apter 3 - Mana gin g Co nfer ence s 3- 14 4. The Pr opertie s dialo g box opens, displa ying t he Re mark s field..
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-15 Mod ifyin g Appoint men t s an d Me et ings Modify ing an Appoint ment or M eetin g in Outl ook als o modifie s the rese rvat ion on t he MCU. Appoi ntments a nd Meetings a re modi fied using the stand ard Micr osoft Outlook convent ions.
Ch apter 3 - Mana gin g Co nfer ence s 3- 16 Scheduling Recurring Appointmen t s and Meetings A recurr ing ap point ment or meet ing i s a re servati on tha t occur s re peatedly . For exampl e, a reser vation t hat occ urs on a regul ar basis , suc h as a weekly confe rence, c an be de signate d as re curri ng.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-17 The A ppointment Recurr ence w indo w opens. 3. U si ng the sta ndard O utlook c onvent ions, select t he re curre nce pat tern and r ange of recurre nce op tions y ou want.
Ch apter 3 - Mana gin g Co nfer ence s 3- 18 Mod ify ing R ecu rring Ap poin tment s or Me eti ngs Y ou can c hange th e appoi ntment t ime or r a nge t he of r ecurr ences for a ll instanc es of a n Appointment or Meet ing. Y ou can update one occur r ence, or mult iple o ccu rrenc es.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-19 Ca ncelin g Rec urr ing A pp oint men t s an d Me et ings Cancel ing a Recurring Ap pointment or Meeti ng also delete s the r eservat ion in the MCU. Y ou can cancel one occurre nce, or multiple occur rences.
Ch apter 3 - Mana gin g Co nfer ence s 3- 20 App licati on E xcep tion When an exce ption oc curs i n the Person al Schedul er/Cl ient a n Applic ation Err or In formation window can appe ar on sc reen. T he oper ator/ user can choose to s end an e mail t o support with i nformation t hat helps analyze t he source of the prob lem.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-21 2. Click View R epo rt , to r ead te chnica l informa ti on about t he excepti on. The Crash R eport d ialog box is disp layed.
Ch apter 3 - Mana gin g Co nfer ence s 3- 22 Sh own b elow is an actu al em ail with attac hm ents. Y ou can vi ew the report (. rpt) file with an y text br owser a s shown be low: Th e co nten ts of this rep ort i s iden tical to th e infor mati on t hat c an be view ed i n the Cr ash Repo rt1.
A-1 A Appendix A: Default T e mplates Th ere ar e five d efa ult Con fere nce tem plate s includ ed i n the M GC W ebCommander data base: • COP (D efaul t_COP) • Vide o ( D ef au l t_ Vid eo ) •.
Ap pendi x A: Defa ul t T em plate s A-2 De fa ult C onf er ence T e mpla te P rop er ties - De fau lt _CO P Parameter Va l u e General Name Default_COP Remarks (empt y) Duration 2:00 Ho urs Billi ng (empty) Meet M e Per Con f.
A-3 Same Lay out Y es (greyed out) Lect ure Mode None Lect urer Name Auto sel ect (gr eyed out) T imer (disabled) Int erval 10 sec. (g reyed out) FECC/LSD Rate None T120 Rate None Audio Alg.
Ap pendi x A: Defa ul t T em plate s A-4 Auto T erminati on Y es Min ute s Be for e Fi rst Joi n 25 Min ute s Af te r Las t Qui t 5 Dial -Out Manu ally No Allo w undefi ned Par tic ipant s Y es Min Nu.
A-5 Numbe r of Occurrence s (dis abled) V ideo Layout V ideo Layo ut 5+ Backgr ound ( enabled) Layout B order Y es Speaker No tation Y es Recordi ng Enabl e Rec ording No Record ing Li nk Nam e Empty .
Ap pendi x A: Defa ul t T em plate s A-6 De fa ult C onf er ence T e mpla te P rop er ties - De fau lt _Video Parameter Va l u e General Name Default _Vi deo Remarks (empt y) Duration 2:00 Ho urs Billi ng (empty) Meet M e Per Con f.
A-7 Same Layout No Lect ure Mode None Lect urer Name Auto sel ect (gr eyed out) T imer (disabled) Int erval 10 sec. (g reyed out) FECC/LSD Rate None T120 Rate None Audio Alg.
Ap pendi x A: Defa ul t T em plate s A-8 Auto T erminati on Y es Min ute s Be for e Fi rst Joi n 25 Min ute s Af te r Las t Qui t 5 Dial -Out Manu ally No Allo w undefi ned Par tic ipant s Y es Min Nu.
A-9 De fault Co nf eren ce T em pla te Pro per tie s - Def au lt- Audio Numbe r of Occurrence s (dis abled) V ideo Layout V ideo Layo ut 5+ Backgr ound ( enabled) Layout B order Y es Speaker No tation.
Ap pendi x A: Defa ul t T em plate s A-10 Numeric ID (empty) Confer ence User Defi ned 1-3 (empty) Media Audi o Ne two rks IP , ISD N, A T M, MP I Parti cip ants None defin ed Advanced Auto T erminati.
A-11 Lock No On Hold No Enabl e Invi te Y es Roll Call No Entr y T one Y es End T i me Alert T one Y es - 5 Mi nutes Exit T one Y es Meet M e Per Con f Limi ted O ccurr ences greyed out Numbe r of Occ.
Ap pendi x A: Defa ul t T em plate s A-12 De fa ult C onf er ence T e mpla te P rop er ties - S oftw ar e C P Parameter Va l u e General Name SW CP Remarks (empt y) Duration 2:00 Ho urs Billi ng (empty) Meet M e Per Con f.
A-13 Same Lay out Y es (greyed out) Lect ure Mode None Lect urer Name Auto sel ect (gr eyed out) T imer (disabled) Int erval 10 sec. (g reyed out) FECC/LSD Rate None T120 Rate None Audio Alg. Auto VTX1000 No (greye d out) Sil enceIT Y es (greyed out) Pro- Motion None ( gre yed out ) Dual S tream Mode None (gre yed out) V ideo Pro tocol H.
Ap pendi x A: Defa ul t T em plate s A-14 Auto T erminati on Y es Min ute s Be for e Fi rst Joi n 25 Min ute s Af te r Las t Qui t 5 Dial -Out Manu ally No Allo w undefi ned Par tic ipant s Y es Min N.
A-15 Numbe r of Occurrence s (dis abled) V ideo Layout V ideo Layo ut 2, 4 ( depen ding o n the number of c onnec ted p ar ticip ants) Backgr ound No Layout B order No Speaker No tation No Recordi ng .
Ap pendi x A: Defa ul t T em plate s A-16 De fa ult C onf er ence T e mpla te P rop er ties - Vid eo-S witc h Parameter Va l u e General Name Video -Switch Remarks (empt y) Duration 2:00 Ho urs Billi ng (empty) Meet M e Per Con f.
A-17 Same Lay out Y es (greyed out) Lect ure Mode None Lect urer Name Auto sel ect (gr eyed out) T imer (disabled) Int erval 10 sec. (g reyed out) FECC/LSD Rate None T120 Rate None Audio Alg.
Ap pendi x A: Defa ul t T em plate s A-18 Auto T erminati on Y es Min ute s Be for e Fi rst Joi n 25 Min ute s Af te r Las t Qui t 5 Dial -Out Manu ally No Allo w undefi ned Par tic ipant s Y es Min N.
A-19 Numbe r of Occurrence s (dis abled) V ideo Layout V ideo Layo ut 1x1 (fu ll s creen) Backgr ound ( enabled) Layout B order Y es Speaker No tation Y es Recordi ng Enabl e Rec ording No Record ing .
Ap pendi x A: Defa ul t T em plate s A-20.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Polycom 8 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Polycom 8 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Polycom 8 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Polycom 8 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Polycom 8, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Polycom 8.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Polycom 8. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Polycom 8 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
