Manuale d’uso / di manutenzione del prodotto 6020 del fabbricante Polycom
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SpectraLink 6020 Wireless Telephone Handset Administration Tool Administration Guide SpectraLink 6000 System January 2008 Edition 1725-36094-001 Version C.
SpectraLink 6020 Wireless Telephon e: HAT: Administra tion Guide: SpectraLink 6000 System Trademark Information Polycom® and t he logo design s SpectraLink® LinkPlus Link NetLink SVP Are trademarks and registe red trademarks of Polycom, Inc. in the Un ited States of Am erica and various c ountries.
About This Document This document explains the configuration and administration of the SpectraLink 6020 Wireless Telephone (the handset) using the Handset Administration Tool, a software utility developed by Polycom for this purpose.
SpectraLink 6020 Wireless Telephon e: HAT: Administra tion Guide: SpectraLink 6000 System LinkPlus Interface Guide (1725-361xx-001 where x x indicates a number corresponding to the type of PBX) Available at http://www.spectralink.com/re sources/manual_linkwts.
Contents 0 About This Document ................................................................ 3 Polycom Model Numbers ..................................................................3 Related Documents .............................................
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PN: 1725-36094-001_C.d oc 1 Configuration Overview Configuration of the SpectraLink 6020 Wireless Telephone requ ires several preliminary steps. The MCU must be programmed for system feature activatio.
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2 Standby Menus The SpectraLink 6020 Wireless Telephone features a standby menu to configure user preferences and ad ministrative settings, including password protection for the admini strative settings. The standby menu is opened by pressing the Cfg softkey from standby mode.
SpectraLink 6020 Wireless Telephon e: HAT: Administra tion Guide: SpectraLink 6000 System PN: 1725-36094-001_C.d oc 10 Default Settings One of the options on the handset’s Admin Settings menu is Restore Defaults . The following is a list of the default settings.
3 Handset Administration Tool Installation The Handset Administration Tool is a software utility for downloading software updates to the handset an d for configuration of the handset. This utility is inst alled on a PC with a USB port that can be cabled to the USB port of the Dual Charger.
SpectraLink 6020 Wireless Telephon e: HAT: Administra tion Guide: SpectraLink 6000 System 2. Set up a folder for the USB files and extract the two files from the zip file into this folder. These are named slnkusb.sys and slnkusb.inf . The USB driver may be left on the Installation Manuals CD and installed from there if preferred.
Handset Administration Tool Installatio n 6. The next screen prompts you for information about installing the USB device. Click the Install from a list or specific location option and click the Next button PN: 1725-36094-001_C.
SpectraLink 6020 Wireless Telephon e: HAT: Administra tion Guide: SpectraLink 6000 System 7. The next screen prompts you for the location. Click the Search for the best driver in these locations option.
Handset Administration Tool Installatio n 9. The Microsoft Wizard will display the following warning message. The USB software has been fully tested in Polycom’s laboratories and will not harm your system. Click the Con tin ue Anyway button. 10. The Microsoft Wizard will now install the software.
SpectraLink 6020 Wireless Telephon e: HAT: Administra tion Guide: SpectraLink 6000 System 11. The final screen indicates th at the USB driver has been successfully installed. Click the Finish button to close the wizard and proceed with handset configuration.
Handset Administration Tool Installatio n PN: 1725-36094-001_C.d oc 1 Install the Handset Administration Tool Note that there is no installer or uninstaller for the Handset Administration Tool since the program does not modify your system or registry.
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4 Using the Handset Administration Tool The Handset Administration Tool uses indicators to alert you to the status of the action being performed. • Green – the adjacent label is “true” and this state is desirable or required. • Yellow – the adjacent label is “true” and this state requires caution or attention.
SpectraLink 6020 Wireless Telephon e: HAT: Administra tion Guide: SpectraLink 6000 System Connecting the Handset 1. The first window prompts you to insert a handset into the Dual Charger. The tab labels describe ea ch of the available functions. PN: 1725-36094-001_C.
Using the Handset Administration Tool 2. Insert the handset into the Dual Charger.. When t he handset is inserted for the first time, the password must be entered. 3. Enter the password. 4. The default password is 123456 . If you select the Remember password check box, the password is retained as the default password for all handsets.
SpectraLink 6020 Wireless Telephon e: HAT: Administra tion Guide: SpectraLink 6000 System 6. When a connection is established between the program and the handset, the Handset con nected indicator turns green and Connec ted displays on the prompt line.
Using the Handset Administration Tool Password Configuration In order to change a password, the existing password must be entered. Then the new password may be entered and confirmed. If the Enable password check box is cleared, no password will be required to access Admin Settings in the hand set’s standby menu.
SpectraLink 6020 Wireless Telephon e: HAT: Administra tion Guide: SpectraLink 6000 System The following table illustrates how numbers and letters are entered on the handset’s keypad. T he CAPS / caps softkey toggles to allow both upper and lowercase letters.
Using the Handset Administration Tool This sample screen shows a new f ile being created in an existing folder. Software Updates The Firmware tab allows you to update the software in the handset by copying it from a location on your computer to the handset memory.
SpectraLink 6020 Wireless Telephon e: HAT: Administra tion Guide: SpectraLink 6000 System If you are trying to update the software and the file being downloaded is incompatible, an error message will display and the download will stop. Contact Customer Service for help should this situation occur.
Using the Handset Administration Tool Version The Version tab displays the Handset Administration Tool version and the handset’s serial number and firmware version. Note that versions may differ from those shown on the above display. PN: 1725-36094-001_C.
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5 Site-Programmed Telephony Features Advanced telephony features are programmed onsite according to the features provided by the PBX. The MCU is programmed for system feature activation as detailed in.
SpectraLink 6020 Wireless Telephon e: HAT: Administra tion Guide: SpectraLink 6000 System PN: 1725-36094-001_C.d oc 30 The template allows you to custom ize this table in Microsoft Word and print it on stock labels to be affixed to the guide. Open the template, fill in the table and copy/paste it into the remaining cells.
6 Software Maintenance The SpectraLink 6020 Wireless Telephones use proprietary software programs written and maintained by Polycom. The software versions that are running on the handsets ca n be displayed during power on by holding down the END button.
SpectraLink 6020 Wireless Telephon e: HAT: Administra tion Guide: SpectraLink 6000 System Download failure or recovery messages If the software downloaded from the MCU is incompatible with the handset hardware, the h andset displays the incompatible software icon on the status bar.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Polycom 6020 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Polycom 6020 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Polycom 6020 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Polycom 6020 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Polycom 6020, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Polycom 6020.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Polycom 6020. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Polycom 6020 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
