Manuale d’uso / di manutenzione del prodotto 1725-16843-001 del fabbricante Polycom
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UC Software Relea se 3.3.1 | September , 2010 | 1725-16843-001 Rev .D User Guide for the Polycom ® VVX ® 1500 Business Media Phone.
© 2010 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduce d or transmitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.
Polycom, Inc. iii Contents 1 Getting Started with Your Phone . . . . . . . . . . . . . . . . . . . . . 1 Changes to this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Introducing Phone Components . .
User Guide for the Polycom VVX 1500 Business Me dia Phone iv Polycom, Inc. Setting Up Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Hosting Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . .
Polycom, Inc. v Locking and Unlocking the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 About Your User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Changing Your User Password . . . . .
User Guide for the Polycom VVX 1500 Business Me dia Phone vi Polycom, Inc. 4 Customizing the Phone Display . . . . . . . . . . . . . . . . . . . . 127 Changing the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Polycom, Inc. 1 1 Getting Star ted with Y our Phone This chapter includes overview information that you may find helpful when you’re just starting to learn about your Polycom ® VVX ® 1500 business media phone or when you have experience, but you need a quick refresher.
User Guide for the Polycom VVX 1500 Business Me dia Phone Changes to this Guide 2 Polycom, Inc. Changes to this Guide The following sections have be en added to this edition: • “Choosing Where You Hear Sound Effects” on page 75. • “Calling and Answering from a Locked Phone” on page 84.
Introducing Phone Components Ge tting Started with Y our Phone Polycom, Inc. 3 Introducing Phone Components The following figure shows the p hone’s primary hardware features. Feature Descriptio n 1 Handset and Cord Provides audio output for calls that use the handset.
User Guide for the Polycom VVX 1500 Business Media Phone Understanding the Phone Keypad 4 Polycom, Inc. Understanding the Phone Keypad The following figure shows the ke ys on the phone console. Key Description 1 Arrow Keys Allow you to: • Scroll through lists.
What Displays on th e T ouch Screen ? Getting Started with Y our Phone Polycom, Inc. 5 What Displays on the T ouch Screen? Your phone displays video in two wind ows: a small pictur e-in-picture (PIP) window located on the top-right of the touch screen, and a larger window centered in the middle of the touch screen.
User Guide for the Polycom VVX 1500 Business Me dia Phone What Displays on the T ouch Screen? 6 Polycom, Inc. The following figure is an example of what displays on the touch screen during a call. Feature Description 1 S t atus bar Displays the time and date, the phone’s number , messages, and icons.
What Displays on th e T ouch Screen ? Getting Started with Y our Phone Polycom, Inc. 7 1S t a t u s b a r (continued) Icons display along the far-left of the status bar .
User Guide for the Polycom VVX 1500 Business Me dia Phone What Displays on the T ouch Screen? 8 Polycom, Inc. 8 Line Key status indicator A Line Key can have one of the following status indicators: • Solid green—A dial tone is avail able, dial ing is in prog ress, or a call is active.
What Displays on th e T ouch Screen ? Getting Started with Y our Phone Polycom, Inc. 9 Phone Icons The following table describes the icons that display on the touch screen.
User Guide for the Polycom VVX 1500 Business Me dia Phone What Displays on the T ouch Screen? 10 Polycom, Inc. Call (audio-only) Call with Polycom HD V oice Call (video) Call (video) with Polycom HD V.
What Displays on th e T ouch Screen ? Getting Started with Y our Phone Polycom, Inc. 11 Line (unregistere d) Login credentials locked Message waiting indicators Missed calls indicator Mute applied S p.
User Guide for the Polycom VVX 1500 Business Me dia Phone Navigating Menus, Lists, and Fields 12 Polycom, Inc. Navigating Menus, Lists, and Fields To navigate menus, lists, and fields, you can: • Ta.
Navigating Menus, Lists, and Fields Getting Started with Y our Phone Polycom, Inc. 13 Scroll through items Do one of the following: • Press the area of the touch screen where the list displays, and then drag your finger up (to move down the list) or down (to move up the list).
User Guide for the Polycom VVX 1500 Business Media Phone Entering Data and Editing Fields 14 Polycom, Inc. Entering Data and Editing Fields You can enter data and edit fields in these two ways: • Using a “keyboard” that displays on the touch screen.
Entering Data and Editing Fields Getting Started with Y our Phone Polycom, Inc. 15 Using the T ouch Screen Keyboard You can use the touch screen ke yboard to quickly update field information. T o use the touch screen keyboard to update data: 1 To update a field, tap the field.
User Guide for the Polycom VVX 1500 Business Media Phone Entering Data and Editing Fields 16 Polycom, Inc. The following figure shows the keyboard that displays on the touch screen when you update a directory entry. 3 Enter the information. Do the followi ng: If you want to .
Entering Data and Editing Fields Getting Started with Y our Phone Polycom, Inc. 17 4 To confirm the upda tes, tap . Enter numbers 1 If a keyboard with numbers does not display , tap . 2 Using the keyboard on th e to uch screen, tap the number(s) you want.
User Guide for the Polycom VVX 1500 Business Media Phone Entering Data and Editing Fields 18 Polycom, Inc. Using the Dialpad Keys on the Phone Console You can use the keys on your phone console to update field information. T o use the dialpad keys to enter or edit data: 1 Tap a field to select it.
Entering Data and Editing Fields Getting Started with Y our Phone Polycom, Inc. 19 3 Tap the Save soft key. Enter special characters Do one of the following: • Press the , , or key on the dialpad one or more times. (Each key provides a different set of special characters.
User Guide for the Polycom VVX 1500 Business Me di a Phone Tips for When Y ou’re in Video Calls 20 Polycom, Inc. Tips for When Y ou’re in Video Calls Use these tips when you’re in a video call or confere nce: • Check the near-site video to make sure it’s clear, bright, and sharp.
Registering the Phone Getting Started with Y our Phone Polycom, Inc. 21 T o clean the touch screen: 1 Tap > Settings > Basic > Screen Clean . The touch screen is disabled. The message “Touch screen is disable d. Press any key to exit” displays .
User Guide for the Polycom VVX 1500 Business Me dia Phone Registering the Phone 22 Polycom, Inc..
Polycom, Inc. 23 2 Using the Basic Features of Y our Phone This chapter shows you how to use the basic features of your Polycom VVX 1500 business medi a phone.
User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 24 Polycom, Inc. Calling and Answering At any time, only one active call can be in progre ss on your phone. The active call is the one that has audio or video as sociated with it.
Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 25 To display and access the calls on another Line Key, tap that Line Key. When you tap a Line Key, the first call on ho ld in the inactive call group for that Line Key will automati cally resume.
User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 26 Polycom, Inc. This section explains the following: • “Answering When Not in Another Call” on page 26 • “Ans.
Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 27 T o answer a call using the handset: >> Pick up the handset. T o answer a call using the speakerphone: >> With the handset on-hook, do one of the following: — Tap the incoming call window that displays in the middle of the touch screen.
User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 28 Polycom, Inc. • The status indicator on the Line Key associated with the incoming call flashes green.
Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 29 Answering Calls Automatically You can enable the phone to automaticall y answer a call, so you don’t have to tap a soft key, Line Key, or other key to answer the call.
User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 30 Polycom, Inc. Placing Calls You can place a call in various ways using your phone: • Using the handset • Using th.
Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 31 In the following figure, the active call to Jack Jones has lasted for 21 minutes, 19 seconds. The calls to Fr ancois and Catherine have la sted for 8 minu tes, 33 seconds and 7 minutes, 1 se cond respectively.
User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 32 Polycom, Inc. T o dial a number using the handset: >> Do one of the following: — Pick up the handset, and then enter the phone number. or — Enter the phone number, tap the Dial soft key, and then pick up the handset.
Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 33 T o dial a number using the speakerphone: >> With the handset on-hook, do one of the following: — Tap the New Call s o f t k e y o r t h e L i n e K e y , o r p r e s s t o o b t a i n a dial tone.
User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 34 Polycom, Inc. T o dial a number using the headset: >> With the optional headset connect ed, do one of the follo wing: — Tap the New Call soft key or the Line Key to obtain a dial tone.
Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 35 Calling from Call Lists You can place calls from your missed , placed, and received call lists. T o place a call from a call list: 1 Display a call list. (See “Viewing Call Lists” on page 63.
User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 36 Polycom, Inc. Calling by Speed Dialing You can quickly “speed dial” a cont act by doing one of the following: • Tapping the cont act’s Speed Di al Key. Not all contacts have a Speed Dial Key.
Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 37 — From the idle screen, press . From the Speed Dial Information screen, scroll to the contact. Then, tap the c ontact, pick up the handset, or press . (During a call, you cannot access the Speed Dial Information screen by pressin g .
User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 38 Polycom, Inc. If your phone is set up to handle both protocols, you may be able to choose a protocol before you place a call using one of the following methods: • Soft key method Soft keys display to allow you to choose the protocol.
Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 39 Ending Calls T o end a call: >> Do one of the following: — Tap the End Call soft ke y. — If you’re in handset mode, replace the handset. — If you’re in speakerphone mode, press .
User Guide for the Polycom VVX 1500 Busine ss Media Phone Calling and Answering 40 Polycom, Inc. T o enable Headset Memor y Mode: 1 Tap > Settings > Basic > Preferences > Headset > Headset Memory . 2 From the Headset Memory Mode screen, tap Enabled , and then tap the Select soft key.
While Y ou r Phone Rings Using the Basic Features of Y our Phone Polycom, Inc. 41 While Y our Phone Rings While your phone rings, you can do the following: • Temporarily ignore the call b efore answering it. See “Ignoring or Silencing Incoming Calls” on page 41.
User Guide for the Polycom VVX 1500 Business Me dia Phone During Calls 42 Polycom, Inc. For w arding Calls While Y our Phone Rings You can manually forward a call to a nother number while your phone rings.
During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 43 Holding and Resuming Calls To place a call on hold, tap the Hold soft key or pres s during an active call. When you place a call on hold, the following happens: • The hold icon, , will display on the Line Key.
User Guide for the Polycom VVX 1500 Business Me dia Phone During Calls 44 Polycom, Inc. Handling Multiple Calls on Hold Your phone displays all calls for a Line Key by displaying multiple windows on the screen. The phone only displays the calls for one Line Key at a time.
During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 45 T r ansferring Calls A call can be transferred in o ne of three ways: • Consultative—The party to whom you want to transfer the call answers their phone before you transfer the call or hang up.
User Guide for the Polycom VVX 1500 Business Me dia Phone During Calls 46 Polycom, Inc. 3 When you hear the ring-back sound, tap the Transfer soft key o r press .
During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 47 During a conference, you have access to the conference management feature. This feature allows you to manage each participant in the conference call.
User Guide for the Polycom VVX 1500 Business Me dia Phone During Calls 48 Polycom, Inc. T o set up a conference call using th e Conference soft key or dialpad key: 1 Call the first party. See “Placing Calls” on page 30. 2 Tap the Conferen ce soft key or press to create a new call.
During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 49 T o set up a conference call with an active call and a call on hold: >> If you have an active call and a ca ll on hold (either on the same Line Key or a different Line Key), tap the Join soft key.
User Guide for the Polycom VVX 1500 Business Me dia Phone During Calls 50 Polycom, Inc. Ending Conference Calls You can end a conference, and your connection to the othe r participants, by tapping the End Call sof t key. By default, when you tap the End Call sof t key, the other participants remain connected.
During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 51 To manage a participant, tap the wind ow of the participant you want to manage. The participant’s wi ndow will be highligh ted, and the soft key s will update to show Far Mute, H old, Remove, Information, and Back.
User Guide for the Polycom VVX 1500 Business Me dia Phone During Calls 52 Polycom, Inc. —H o l d —Places a selected conference participant on hold.
During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 53 Handling Video During Conference Calls During a conference call that includ es a video endpoint, you can tap the Video soft key (.
User Guide for the Polycom VVX 1500 Business Me dia Phone During Calls 54 Polycom, Inc. —F u l l S c r e e n —Displays the video that is in the center of the screen on the full screen. The PIP still displays in the corner, but the soft keys are hidden.
Changing the W ay Calls are Answered Us ing the Basic Features of Y our Phone Polycom, Inc. 55 Changing the W ay Calls are Answered You can change the way calls are answered by doing the following: .
User Guide for the Polycom VVX 1500 Business Me dia Phone Changing the W ay C alls are Answered 56 Polycom, Inc. 3 Do one of the following: — If you selected Always , enter a number to forward all future incoming calls to.
Changing the W ay Calls are Answered Us ing the Basic Features of Y our Phone Polycom, Inc. 57 The following figure shows Line 2076 with the Always forwarding t ype enabled. T o disable call for warding: 1 Do one of the following: — Tap > Features > Forward .
User Guide for the Polycom VVX 1500 Business Me dia Phone Changing the W ay C alls are Answered 58 Polycom, Inc. Rejecting Calls from a Contact You can send all incoming calls from a particular contact to your voice and video mail system. (If you don’t have one s et up, the call will still ring on your phone.
Changing the W ay Calls are Answered Us ing the Basic Features of Y our Phone Polycom, Inc. 59 Te m p o r a r i l y R e f u s i n g A l l Calls (Do Not Disturb) You can prevent your phone from rin ging and displaying an incoming call window.
User Guide for the Polycom VVX 1500 Business Me dia Phone Changing the W ay C alls are Answered 60 Polycom, Inc. The following figure shows the Do No t Disturb icon on the status bar and Line Key, and the “Do Not Disturb” me ssage that scrolls under the time.
Changing the W ay Calls are Answered Us ing the Basic Features of Y our Phone Polycom, Inc. 61 T o enable Do Not Disturb for a par ticular line: 1 Press . 2 From the Line Select screen, tap the line for which you want to apply Do Not Disturb. 3 From the Do Not Disturb screen, tap the Enable soft key.
User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with Call Lists 62 Polycom, Inc. T o disable Do Not Disturb for a par ticular line: 1 Tap or press . 2 From the Line Select screen, tap the line for which you want to disable Do Not Disturb.
W orking with Call Lists Using the Basic Features of Y our Phone Polycom, Inc. 63 Viewing Call Lists You can access any call list from the Ca ll Lists menu, or you can quickly access missed calls from the idle screen.
User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with Call Lists 64 Polycom, Inc. Managing Call Lists You can clear all the records in a call list, or just one re cord.
W orking with Contact Directory Using the Basic Features of Y our Phone Polycom, Inc. 65 W orking with Contact Director y You can store a large number of contacts in your phone’s local Contact Directory. Contact your syste m administrator for the exact number.
User Guide for the Polycom VVX 1500 Business Media Phone W orking with Contact Directory 66 Polycom, Inc. Adding Contacts to Y our Local Contact Director y You can add contacts to your local Contact Directory in the following ways: • Manually (if you have permission to update your local Contact Directory).
W orking with Contact Directory Using the Basic Features of Y our Phone Polycom, Inc. 67 If you assign a speed dial index nu mber that is already taken, the message “Speed dial index already exists” displays. Contacts with a speed dial i nde x number can be automatically assigned to a Speed Dial Key fo r one-touch dialing.
User Guide for the Polycom VVX 1500 Business Media Phone W orking with Contact Directory 68 Polycom, Inc. — (Optional.) Tap the Ring Type field, and then tap the field’s highlighted grey box. From the drop -down list, tap the ring type you want to use for the contact.
W orking with Contact Directory Using the Basic Features of Y our Phone Polycom, Inc. 69 Adding Contacts from Call Lists You can save call informati on from a call list to your local Contact D irectory. The contact’s first and last names (if av ailable) an d contact number ar e saved.
User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with Corporate Directory 70 Polycom, Inc. Deleting Contacts from Y our Local Contact Director y You can delete contacts from your local Contact Directory. T o delete a contact: 1 Tap > Features > Contact Directory .
W orking with Corporate Director y Using the Basic Features of Y our Phone Polycom, Inc. 71 T o search for a contact in the Corporate Director y: 1 Do one of the following: — Tap > Features > Corporate Directory . or — Press , and then tap Corporate Directory .
User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with Corporate Directory 72 Polycom, Inc. T o add a contact to your local Contac t Director y: 1 Tap > Features > Corporate Directory . The Corporate Directory search screen displays.
Controlling What is Heard Using the Basic Features of Y our Phone Polycom, Inc. 73 T o view a blank search screen again: 1 Tap > Settin gs > Basic > Preferences > Corporate Directory > View Persistency . 2 Tap Disabled , and then tap the Select soft key.
User Guide for the Polycom VVX 1500 Business Media Phone Controlling What is Heard 74 Polycom, Inc. Setting Ring T ones for Contacts You can set a distinctive ri ng tone for each contact in your Contact Directory so you can distinguish callers . T o set a distinctive ri ng tone for a contact: 1 Tap > Features > Contact Directory .
Controlling What is Heard Using the Basic Features of Y our Phone Polycom, Inc. 75 Muting the Microphone Mute the microphone so that the othe r party (or parties) cannot hear you. Microphone Mute applies to all modes (handset, headset, and speakerphone).
User Guide for the Polycom VVX 1500 Business Me dia Phone Managing Speed Dials 76 Polycom, Inc. Managing Speed Dials You can associate contacts with Speed Di al Keys for single touch dialing of frequently used numbers.
Managing Speed Dials Using the Basic Features of Y our Phone Polycom, Inc. 77 Adding Speed Dial Keys Each time you add a contact to your Contact Directory, a speed dial inde x number is automatically assigned to the contact.
User Guide for the Polycom VVX 1500 Business Me dia Phone Accessing V oice and Video Mail 78 Polycom, Inc. Accessing V oice and Video Mail You can access voice and video mail mess ages from your phone. Your mail is saved in a centralized location. Your phone may indicate mail by the following: • An icon, , on the status bar.
W orking with Multiple and Shared Lines Using the Basic Features of Y our Phone Polycom, Inc. 79 W orking with Multiple and Shared Lines Your system administrator can customize your phone so that you have more than one Line Key. Your phone can also share a line with another phone.
User Guide for the Polycom VVX 1500 Business Me dia Phone W orkin g with Multiple and Shared Lines 80 Polycom, Inc. The following figure shows a phone set up with one phone line (2076). Since one Line Key is taken, there are five keys available that you can assign as Speed Dial Keys.
Locking and Unlocking the Phone Using the Basic Features of Y our Phone Polycom, Inc. 81 Suppor ting Shared Lines Your system administrator can set up yo ur phone to support shared lines. If two phones share a line, an incoming ca ll to that number will cause both phones to ring.
User Guide for the Polycom VVX 1500 Business Media Phone Locking and Unlocking the Phone 82 Polycom, Inc. Lock your phone to do the following: • Prevent unauthorized outgoing calls.
Locking and Unlocking the Phone Using the Basic Features of Y our Phone Polycom, Inc. 83 Locking and Unlocking Y our Phone You can choose how you want your phone to handle incoming calls when it is locked.
User Guide for the Polycom VVX 1500 Business Media Phone Locking and Unlocking the Phone 84 Polycom, Inc. Calling and Answering from a Locked Phone From a locked phone, anyone can dial the standard emergency number (for example, 911), and up to five authorized numbers that an administrator can set up.
Locking and Unlocking the Phone Using the Basic Features of Y our Phone Polycom, Inc. 85 T o answer a call on a locked phone: 1 While the phone rings, tap the Answer soft key. 2 From the Answer the Call screen, enter your password, and then tap the Enter soft key.
User Guide for the Polycom VVX 1500 Business Media Phone Locking and Unlocking the Phone 86 Polycom, Inc..
Polycom, Inc. 87 3 Using the Advanced Features of Y our Phone This chapter shows you how to use the advanced features of your Polycom VVX 1500 business medi a phone.
User Guide for the Polycom VVX 1500 Business Me dia Phone Using Instant Messaging 88 Polycom, Inc. Your phone may indicate instan t messages by the following: • An icon, , on the status bar. The icon has a counter indicating the number of unviewed messages you have.
Using Instant Messaging Using the Advanced Features of Y our Phone Polycom, Inc. 89 Sending Instant Messages When you send a message, you can either select a message from a preset list of short messages (for example, “Call me“ and “Can’t chat now”), or you can use the dialpad to enter a custom message .
User Guide for the Polycom VVX 1500 Business Me dia Phone Using Instant Messaging 90 Polycom, Inc. The phone number, URL, or IP addre ss you entered displays on the screen. 3 Do one of the following: — To choose a pre-scripted message, tap the Select soft key.
Using Buddy Status Lists Using the Advanced Features of Y our Phone Polycom, Inc. 91 Using Buddy Status Lists A Buddy Sta tus list is a list of users / devices whose status, or “presence,” you can monitor.
User Guide for the Polycom VVX 1500 Business Me dia Phone Using Buddy Status Lists 92 Polycom, Inc. T o update your presence settings: 1 Do one of the following: — From the idle screen, tap the My Status soft key. or — Tap > Features > Presence > My Status .
Using Buddy Status Lists Using the Advanced Features of Y our Phone Polycom, Inc. 93 Managing Buddies Manage your buddies by sel ecting the contacts whose presence you want to monitor. These contacts form your Buddy Status list. You add contacts to your Buddy Status list from yo ur local Contact Directory.
User Guide for the Polycom VVX 1500 Business Me dia Phone Using Buddy Status Lists 94 Polycom, Inc. Blocking and Unblocking Contacts from Viewing Y our Status Block a contact in your Contact Directory if you don’t want the contact to view your status.
Using Buddy Status Lists Using the Advanced Features of Y our Phone Polycom, Inc. 95 The following table shows the presence icons and status indicators that display on the Spee d Dial Key to indicate a buddy’s status. The following figure shows a phone that is monitoring two buddies: Lauren Gates and Jack Jones.
User Guide for the Polycom VVX 1500 Business Me dia Phone Using Buddy Status Lists 96 Polycom, Inc. T o monitor a buddy from your Buddy Status list: >> Do one of the following: — From the idle screen, tap the Buddies soft ke y. or — Tap > Features > Presen ce > Buddy Status .
W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 97 T o add a contact to your Buddy Sta tus list: 1 Tap > Features > Presence > Buddy St atus . 2 Tap the Add soft key. 3 Enter the phone number of the contact.
User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with a Polycom CMA System 98 Polycom, Inc. Searching and Dialing from the CMA Director y If your phone is provisioned by a CMA system, you have access to a CMA Directory that lists people and groups in your orga nization.
W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 99 3 If the person you want to dial is not already highlighted, scroll to the person using or , and then tap the Dial soft key.
User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with a Polycom CMA System 100 Polycom, Inc. Inviting People in the CMA Dir ector y to Y our Buddy Status List When you invite a perso.
W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 101 2 From the Search CMA screen, perform a quick search or group search to find the person you want to ad d to your Buddy Status list.
User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with a Polycom CMA System 102 Polycom, Inc. Removing Buddies from Y o ur Buddy Status List When you remove a buddy from your Buddy Status lis t, you remove all the buddy’s endpoints from the list and all the buddy’s Speed Dial Keys.
W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 103 The following table shows the icons that indicate a buddy’s status. Viewing Buddies fro m the Idle Screen Your phone automatically assigns a bu ddy to a Speed Dial Key (if one is available).
User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with a Polycom CMA System 104 Polycom, Inc. The following figure shows a phone that is monitoring five buddies from their Speed Dial Keys. The buddie s have the following status: • Catherine is on the phone, but can accept another call.
W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 105 The following figure show s a Buddy Status list. Choosing How Y ou Accept Invitations Each time a person adds you to their status list, your phone receives an invitation.
User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with a Polycom CMA System 106 Polycom, Inc. T o choose a method to accept invitations: 1 Tap > Settings > Basic > P referen ces > Presence .
W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 107 In the following figure, two people , Cath Gates and Milton Stone, have invited you to join their status lists. 2 Press or to select the person whose invitation you want to accept or reject, and then tap the Accept or Reject soft key.
User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with a Polycom CMA System 108 Polycom, Inc. When you select a status setting ( other than online), the setting scrolls under the time display on the status bar. The following table shows the status you can set, what the status means, and what displays on your buddies’ phones.
W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 109 The status you selected scrolls under th e time display on the status bar (unless you selected Online). The following figure shows what the touc h screen looks like when you select a status setting (in this case, “Busy”).
User Guide for the Polycom VVX 1500 Business Me dia Phone W orking with a Polycom CMA System 110 Polycom, Inc. T o dial from the Buddy Status list: 1 From the idle screen, tap the Buddies soft key. 2 From the Buddy Status screen, do one of the following: — Tap the buddy you want to call.
Using the Busy Lamp Field Using the Advanced Features of Y our Phone Polycom, Inc. 111 T o submit your login credentials again: 1 Tap , or tap > Settings > Basic > Login Cre dentials . The Login Credentials screen displays with the message “Mult iple login failures can lock the us er account.
User Guide for the Polycom VVX 1500 Business Media Phone Recording Calls and Conferences 112 Polycom, Inc. The following figure shows two remote lines. Line 1953 is idle and Line 4002 is busy. Recording Calls and Conferences • Recording calls is an optional feature th at your system may not support.
Recording Calls and Conferences Using the Advanced Features of Y our Phone Polycom, Inc. 113 If the Call Recording and Playback feature is availa ble, and you connect a USB flash drive to the USB port on your phone , you can record active calls (audio component only) on your phone.
User Guide for the Polycom VVX 1500 Business Media Phone Recording Calls and Conferences 114 Polycom, Inc. Tones and indications (for ex ample, dialing of digits or ringing from another party’s phone) that occur before a call connects are not recorded.
Recording Calls and Conferences Using the Advanced Features of Y our Phone Polycom, Inc. 115 • If you remove the USB flash drive during recording, recording stops and the following message displays : “USB device removed unsafe ly. Recording ca ncelled.
User Guide for the Polycom VVX 1500 Business Media Phone Recording Calls and Conferences 116 Polycom, Inc. 2 To start recording, tap the Start soft key. The Recording icon displays on the status bar while the phone records. To access the top- level soft keys (for example, Hold, End Call, Transf er, and Conference) , tap the Back soft ke y.
Recording Calls and Conferences Using the Advanced Features of Y our Phone Polycom, Inc. 117 Recording Conferences You can record conference calls in th e same way as other calls with the following exceptions: • All conference call participants are recorded.
User Guide for the Polycom VVX 1500 Business Me dia Phone Playing Back Recorded Calls 118 Polycom, Inc. T o resume a recording: >> Tap the Resume soft key.
Playing Back Recorded Calls Using th e Advanced Features of Y our Phone Polycom, Inc. 119 Playback stops if you tap the Stop soft k ey, or pr ess , , , or . If the handset is off-hook when you tap the Play soft key, you will he ar audio through the handset.
User Guide for the Polycom VVX 1500 Business Me dia Phone Playing Back Recorded Calls 120 Polycom, Inc. 2 From the Browse Recordings screen, tap the recording you want to rename, dele te, or play back. You can rename, delete, or play back the selected .
Playing Back Recorded Calls Using th e Advanced Features of Y our Phone Polycom, Inc. 121 Answering a Call While Play ing Back Recorded Calls If you’re playing back a file and an incoming call arrives, playback pauses and the phone rings.
User Guide for the Polycom VVX 1500 Business Me dia Phone Using the Browser 122 Polycom, Inc. Using the Browser Your phone can displa y a Web page on t he idle screen. You ma y be able to tap hyperlinks on this Web page to view additional Web pages in the main Web Browser.
Using the Browser Using the Advanced Features of Y our Phone Polycom, Inc. 123 Using Navigation Soft Keys Navigation soft keys allow you to view previous Web pages, refresh the current page, retu rn to the home pa ge , or go back to the idle s creen. T ap this sof t key .
User Guide for the Polycom VVX 1500 Business Me dia Phone Using the Browser 124 Polycom, Inc. Using Editing Soft Keys Editing soft keys allow yo u to enter information in text boxes. To display the editing soft keys, tap a text box in the main Web Browser.
Updating Y our Phone’ s Configuration Using the Advanced Featu res of Y o ur Phone Polycom, Inc. 125 Updating Y our Phone’ s Configuration You can update your phone’s configur ation without restarting the phone. T o update your phone’ s configuration: 1 Tap > Settings > Basic > Update Configuration .
User Guide for the Polycom VVX 1500 Business Me dia Phone Restarting Y our Phone 126 Polycom, Inc..
Polycom, Inc. 127 4 Customizing the Phone Display This chapter shows you how to cust omize your Polycom VVX 1500 business media phone display by adjusting certain settings, such as the time and date display, the brightness of the touch sc re en, and how video displays.
User Guide for the Polycom VVX 1500 Business Me dia Phone Changing the Time and Date Display 128 Polycom, Inc. Changing the Time and Date Display The time and date appear on the phone’s touch screen. If the phone cannot obtain a time and date, the display will flash.
Changing the Brightness of the T ouch Screen Customizing the Phone Display Polycom, Inc. 129 T o enable or disable the time and date display: 1 Tap > Settings > Basic > Preferences > Time & Date . 2 From the Time & Date screen, do one of the following: — To disable the time and date display, tap Disable .
User Guide for the Polycom VVX 1500 Business Me dia Phone Changing the Background Picture 130 Polycom, Inc. T o modify the backlight intensity: 1 Tap > Settings > Basic > Backlight Intensity .
Changing the Background Picture Customizing the Phone Display Polycom, Inc. 131 T o change the background picture: 1 Tap > Settin gs > Basic > Preferences > Background . The Background screen displays. The following figure shows a sample Background screen.
User Guide for the Polycom VVX 1500 Business Me dia Phone Changing the Background Picture 132 Polycom, Inc. Using One of Y our Own Pictures as the Background Picture You can use a picture that is stored on your USB flash drive as the background picture on your phone.
Displaying Screen Savers Customizing the Phone Display Polycom, Inc. 133 Displaying Screen Savers You can set up a scree n saver to display th e pictures stored on a USB flash drive. The screen saver will automatically start each time your phone is idle a certain amount of time.
User Guide for the Polycom VVX 1500 Busine ss Media Phone Displaying Screen Savers 134 Polycom, Inc. 3 Tap > Settings > Basic > Preferences > Picture Frame .
Using Y our Phone as a Picture Frame Customizing the Phone Display Polycom, Inc. 135 Stopping and Disabling Screen Savers You can stop a screen saver a t any time, and display the idle screen, by tapping the touch screen. After your phone is idle for the specified period of time, the screen saver will start again.
User Guide for the Polycom VVX 1500 Business Me di a Phone Using Y our Phone as a Picture Frame 136 Polycom, Inc. T o display the pictures on your USB flash drive: >> Do one of the following: — From the idle screen, tap > Picture Frame . or — Tap > Features > Removable Storage Media > Picture Frame .
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 137 — To pause and display the current picture only, tap . To display the pictures one-by- one again, tap . — To stop displaying the pictures an d r eturn to the i dle screen, tap .
User Guide for the Polycom VVX 1500 Business Me dia Phone Changing When and How Video Displays 138 Polycom, Inc. The following figure shows what the touc h screen looks like when you stop or disable video. The following figure shows what the touch screen looks like when the far-site stops or disa bles video.
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 139 Star ting and Stopping Near -Site Video During a Call During a call, you can choose to start and stop the transmission of near-site video at any time.
User Guide for the Polycom VVX 1500 Business Me dia Phone Changing When and How Video Displays 140 Polycom, Inc. The following figure shows what the touch screen looks like during a video call when the setting is disabled. The following figure shows what the touch screen looks like when the far site has disabled the setting.
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 141 Changing the Clarity of Near -Site Video You can change the clarity of near-s ite video, including t he brightness, contrast, and sharpness levels of the video image.
User Guide for the Polycom VVX 1500 Business Me dia Phone Changing When and How Video Displays 142 Polycom, Inc. — Contrast Level —sets the differen ce in brightness between the light and dark areas of near-site video. Press and drag the slider, or tap the Up or Down soft keys, to set the level.
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 143 Displaying Incoming Vide o Calls in a Large Window You can enable your phone to display fa r-site video on the full screen, rather than in a smaller window in the center of the screen (the default setting).
User Guide for the Polycom VVX 1500 Business Me dia Phone Changing When and How Video Displays 144 Polycom, Inc. Changing How Non-PIP Video Displays You can adjust the appearance of video im ages so that the video that displays in the window in the center of the touc h screen, and on the full screen, display normal, full, or cropped images.
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 145 Full —The video image is stretched to fill the touch screen. Crop —Black bars don’ t appear, and t he video image i s re-sized to maintain the correct aspect ratio.
User Guide for the Polycom VVX 1500 Business Me dia Phone Changing When and How Video Displays 146 Polycom, Inc. The following figure shows the PIP when it dis plays next to (“side-by-side” mode), rather than over, full screen video.
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 147 T o change the way the PIP displays: 1 Tap > Settin gs > Basic > Video > Local Camera View .
User Guide for the Polycom VVX 1500 Business Me dia Phone Changing Power Saving Settings 148 Polycom, Inc. Setting the Call Rate for Video Calls You can set the maximum bandwidth to us e for a video call. The call rate you select applies t o your next video call.
Changing Power Saving Settings Customizing the Phone Display Polycom, Inc. 149 If a screen saver is enabled on your phone , power-saving mode will still occur.
User Guide for the Polycom VVX 1500 Business Me dia Phone Changing Power Saving Settings 150 Polycom, Inc. Changing Timeouts You can update the period of time the phone will be idle before the touch screen turns off (if the camera doesn’t detect motion).
Changing Power Saving Settings Customizing the Phone Display Polycom, Inc. 151 Changing User Detection Settings You can specify how sensitive the camera should be at detecting motion. If the camera detects motion (for example, if you’re near the phone), your phone will not initiate power-saving mode, even if an idle timeout has been reached.
User Guide for the Polycom VVX 1500 Business Me dia Phone Changing Power Saving Settings 152 Polycom, Inc..
Polycom, Inc. Safety Notices - 153 Safety Notices Service Agreements Please contact your Polycom Authorized Resell er fo r in formation about service agreements appl icable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be govern ed by the laws of the Sta t e of California, U.
User Guide for the Polycom VVX 1500 Business Me dia Phone Safety Notices - 154 Polycom, Inc. Polycom Limited Warranty and Limitation Liability LIMITED W ARRANTY .
Safety Notices Polycom, Inc. Safety Notices - 155 Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rule s. Operatio n is subject to the follo wing two conditions: 1. This device may not cause h armful interference, and 2.
User Guide for the Polycom VVX 1500 Business Me dia Phone Safety Notices - 156 Polycom, Inc. Safety and Complia nce (continued) WARNING Electrical Safety T o avoid electric shock, do not connect safety extra low vo ltage (SEL V) circuits to teleconference st ation network (TNV) circuits.
Safety Notices Polycom, Inc. Safety Notices - 157 New Zealand Telep ermit PTC General Warning The grant of a T elepermit for an y item of terminal equipm ent indicates only that T elecom has accepted that the item complies with minimum conditio ns for connection to its network.
User Guide for the Polycom VVX 1500 Business Me dia Phone Safety Notices - 158 Polycom, Inc..
Polycom, Inc. Appendix - 159 Appendix: Polycom VVX 1500 Business Media Phone Menu System 1 Features Forward If enabled Always No Answer Busy Contact Directory Corporate Directory If enabled and licens.
User Guide for the Polycom VVX 1500 Business Me dia Phone A ppendix: Polycom VVX 1500 Business Media Phone Menu System Appendix - 160 Polycom, Inc. Presence If enabled My S tatus Buddy S tatus Invitat.
Appendix: Polycom VVX 1500 B usiness Media Phone Menu System Polycom, Inc. Appendix - 161 2 Status Platform Phone Applic ation Main Components Configuration Network TCP/IP Parameters Ethernet Network St a t i s t i c s Lines Line 1 (if applicable) Line 2 (if applicable) .
User Guide for the Polycom VVX 1500 Business Me dia Phone A ppendix: Polycom VVX 1500 Business Media Phone Menu System Appendix - 162 Polycom, Inc. CD S tatus If enabled and license available Licenses.
Appendix: Polycom VVX 1500 B usiness Media Phone Menu System Polycom, Inc. Appendix - 163 Presence If a Polycom CMA system is available Call Rate Backlight Intensity Backlight On Intensity Backlight Idle Intensity Maximum Intensity Ring T ype Line 1 (if applicable) Line 2 (if applicable) .
User Guide for the Polycom VVX 1500 Business Me dia Phone A ppendix: Polycom VVX 1500 Business Media Phone Menu System Appendix - 164 Polycom, Inc. Flicker Avoidance Login Credentials Screen Clean Pow.
End-User License Agreement for Polycom ® Software This End-User License Agreement (“Agreement”) is a legal agreement between you (eit her an individual or a single entity) and Polycom, B.V for the Polycom Software Product licensed by Polycom B.V in Europe, the Middle East, Africa, and Asia Pa cific or Polycom, Inc.
2.6 Copyright. All title and copyrights in and to th e Softwa re Product (including, but not limited to, any images, photographs, animations, vide o, audio, music, text, and “applets” incorporated into the Software Product), the accompanying printe d materials, and any copies of the Software Product are owned by Polycom or its suppliers.
refund the purchase pri ce paid by you for any d efect ive software product which is returned to Polycom wit h a cop y of yo ur r ec eip t, o r to re pla ce any def e ctive media with software wh ich substantially conforms to applicable Polycom published specificat ions.
not located in, under the control of, or a national or resi dent of any such country or on any such list. If you obtained this Software Product outside of the United St ates, you ar e also agreeing that you will not export or re-export it in violation of the laws of the country in which it was obtained.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Polycom 1725-16843-001 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Polycom 1725-16843-001 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Polycom 1725-16843-001 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Polycom 1725-16843-001 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Polycom 1725-16843-001, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Polycom 1725-16843-001.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Polycom 1725-16843-001. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Polycom 1725-16843-001 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
