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UC Software Re lease 3.3.1 | November , 2010 | 1725-16829-001 Rev .C User Guide for the Polycom ® VVX ® 1500 C Business Media Phone for Cisco ® Unified Communications Manager (SIP).
© 2010 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduce d or transmitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.
Polycom, Inc. iii Contents 1 Getting Started with Your Phone . . . . . . . . . . . . . . . . . . . . . 1 What’s New in this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introducing Phone Components . . . .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) iv Polycom, Inc. Setting Up Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Hosting Conference Calls . .
Polycom, Inc. v Working with Multiple and Shared Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Supporting Multiple Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Supporting Multiple Line Keys Per Line .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) vi Polycom, Inc. 4 Customizing the Phone Display . . . . . . . . . . . . . . . . . . . . 111 Changing the Language . . . . . . . . . . . . . . . .
Polycom, Inc. 1 1 Getting Star ted with Y our Phone This chapter includes overview information that you may find helpful when you’re just starting to learn about your Polycom ® VVX ® 1500 C Business Media Phone for Cisco ® Unified Communications Manager (SIP) or when you have experience, but you need a quick refresher.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 2 Polycom, Inc. The following sect ions have significant update s in this edition: • “Phone Icons” on page 9. Several icons that display on the touch scre en are new or updated.
Introducing Phone Components Ge tting Started with Y our Phone Polycom, Inc. 3 Introducing Phone Components The following figure shows the p hone’s primary hardware features. Feature Descriptio n 1 Handset and Cord Provides audio output for calls that use the handset.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 4 Polycom, Inc. Understanding the Phone Keypad The following figure shows the ke ys on the phone console. Key Description 1 Arrow Keys Allow you to: • Scroll through lists.
What Displays on th e T ouch S creen ? Getting Started with Y our Phone Polycom, Inc. 5 What Displays on the T ouch Screen? Your phone displays video in two wind ows: a small pictur e-in-picture (PIP) window located on the top-right of the touch screen, and a larger window centered in the middle of the touch screen.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 6 Polycom, Inc. The following figure is an example of what displays on the touch screen during a call. Feature Description 1 S tatus bar Displays the time and date, the phone’s number , messages, and icons.
What Displays on th e T ouch Screen ? Getting Started with Y our Phone Polycom, Inc. 7 1S t a t u s b a r (continued) Icons display along the far-left of the status bar .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 8 Polycom, Inc. 8 Line Key status indicator A Line Key can have one of the following status indicators: • Solid green—A dial tone is avail able, dial ing is in prog ress, or a call is active.
What Displays on th e T ouch Screen ? Getting Started with Y our Phone Polycom, Inc. 9 Phone Icons The following table describes the icons that display on the touch screen.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 10 Polycom, Inc. Call on hold (p rivate line) Call on hold (sha red line) Call without Polycom.
Navigating Menus, Lists, and Fields Getting Started with Y our Phone Polycom, Inc. 11 Navigating Menus, Lists, and Fields To navigate menus, lists, and fields, you can: • Tap the soft keys on the to.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 12 Polycom, Inc. To operate your phone, follow these tips: After 40 seconds of inactivity , the menu system automatically exits to the idle screen unless an edit session is in progress.
Navigating Menus, Lists, and Fields Getting Started with Y our Phone Polycom, Inc. 13 Scroll through items pag e- by -pa ge Press (to Page Up) or (to Page Do wn). (If you’re in Corporate Directory , you can also tap or press or .) Go to the top or bottom of a list Press the area of the touch screen above or below the scrolli ng indicator bar .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 14 Polycom, Inc. Entering Data and Editing Fields You can enter data and edit fields in these two ways: • Using a “keyboard” that displays on the touch screen.
Entering Data and Editing Fields Getting Started with Y our Phone Polycom, Inc. 15 The following figure shows the keyboard that displays on the touch screen when you update a directory entry. 3 Enter the information. Do the followi ng: If you want to .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 16 Polycom, Inc. 4 To confirm the upda tes, tap . Enter numbers 1 If a keyboard with numbers does not display , tap . 2 Using the keyboard on th e to uch screen, tap the number(s) you want.
Entering Data and Editing Fields Getting Started with Y our Phone Polycom, Inc. 17 Using the Dialpad Keys on the Phone Console You can use the keys on your phone console to update field information. T o use the dialpad keys to enter or edit data: 1 Tap a field to select it.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 18 Polycom, Inc. 3 Tap the Save soft key. Enter special characters Do one of the following: • Press the , , or key on the dialpad one or more times.
Tips for When Y ou’re in Video Call s Getting Started with Y our Phone Polycom, Inc. 19 Tips for When Y ou’re in Video Calls Use these tips when you’re in a video call or confere nce: • Check the near-site video to make sure it’s clear, bright, and sharp.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 20 Polycom, Inc. T o clean the touch screen: 1 Tap > Settings > Basic > Screen Clean . The touch screen is disabled. The message “Touch screen is disable d.
Polycom, Inc. 21 2 Using the Basic Features of Y our Phone This chapter shows you how to use the basic features of your Polycom ® VVX ® 1500 C Business Media Phone for Cisco ® Unified Communications Manager (SIP ).
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 22 Polycom, Inc. Calling and Answering At any time, only one active call can be in progre ss on your phone. The active call is the one that has audio or video as sociated with it.
Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 23 To display and access the calls on another Line Key, tap that Line Key. When you tap a Line Key, the first call on ho ld in the inactive call group for that Line Key will automati cally resume.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 24 Polycom, Inc. This section explains the following: • “Answering When Not in Another Cal.
Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 25 T o answer a call using the handset: >> Pick up the handset. T o answer a call using the speakerphone: >> With the handset on-hook, do one of the following: — Tap the incoming call window that displays in the middle of the touch screen.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 26 Polycom, Inc. • The status indicator on the Line Key associated with the incoming call flashes green.
Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 27 Answering Calls Automatically You can enable the phone to automaticall y answer a call, so you don’t have to tap a soft key, Line Key, or other key to answer the call.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 28 Polycom, Inc. Placing Calls You can place a call in various ways using your phone: • Usin.
Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 29 In the following figure, the active call to Jack Jones has lasted for 21 minutes, 19 seconds. The calls to Fr ancois and Catherine have la sted for 8 min utes, 33 seconds and 7 minutes, 1 se cond respectively.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 30 Polycom, Inc. T o dial a number using the handset: >> Do one of the following: — Pick up the handset, and then enter the phone number.
Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 31 T o dial a number using the speakerphone: >> With the handset on-hook, do one of the following: — Tap the New Call s o f t k e y o r t h e L i n e K e y , o r p r e s s t o o b t a i n a dial tone.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 32 Polycom, Inc. T o dial a number using the headset: >> With the optional headset connect ed, do one of the follo wing: — Tap the New Call soft key or the Line Key to obtain a dial tone.
Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 33 Calling from Call Lists You can place calls from your missed , placed, and received call lists. T o place a call from a call list: 1 Display a call list. (See “Viewing Call Lists” on page 58.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 34 Polycom, Inc. Calling by Speed Dialing You can quickly “speed dial” a cont act by doing one of the following: • Tapping the cont act’s Speed Di al Key.
Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 35 — From the idle screen, press . From the Speed Dial Information screen, scroll to the contact. Then, tap the c ontact, pick up the handset, or press . (During a call, you cannot access the Speed Dial Information screen by pressin g .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 36 Polycom, Inc. Using a Headset If you use a headset, you can set up your phone so that all calls use your headset. You can also use the hookswitch button on your headse t to place, answer, and end calls.
While Y ou r Phone Rings Using the Basic Features of Y our Phone Polycom, Inc. 37 Using Electronic Hookswitch If you use a headset that supports electronic hookswitch, you can place, answer, and end calls by pressing the hookswitch button on your headset.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 38 Polycom, Inc. Rejecting Incoming Calls Reject a call to stop your phone from ringing and end the call so you can’t answer it. Calls you reject display in your Received Calls list.
During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 39 Holding and Resuming Calls To place a call on hold, tap the Hold soft key or pres s during an active call. When you place a call on hold, the following happens: • The hold icon, , will display on the Line Key.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 40 Polycom, Inc. Handling Multiple Calls on Hold Your phone displays all calls for a Line Key by displaying multiple windows on the screen. The phone only displays the calls for one Line Key at a time.
During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 41 T r ansferring Calls A call can be transferred in o ne of three ways: • Consultative—The party to whom you want to transfer the call answers their phone before you transfer the call or hang up.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 42 Polycom, Inc. Perf orming a Blind T ransfer When you use a blind transfer, you transfer a call withou t speaking to the party to whom you’re transferring the call.
During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 43 Hosting Conference Calls You can set up a confer ence in one of two ways: • Using the Conference soft key or . The participant with whom you will exchange video is the participant yo u most recently added to the conference (if the party can exchange video).
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 44 Polycom, Inc. The Conference window displays.
During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 45 T o place a conference call on hold: >> During a conference call, tap the Hol d soft key. The other participants in the confer ence call are placed on hold. The Conference window is minimized and placed in the inactive call gr oup.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 46 Polycom, Inc. Managing Conference Call Par ticipants When you manage conference call participants, you can do the following: • Mute a participant.
During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 47 T o manage a conference call: 1 During a conference call, tap the window of the conference call participant you want to ma nage. The soft keys update so you can manage the participant.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 48 Polycom, Inc. — To place the conference participant on hold, tap the Hold soft key. The held party cannot hear any participant, and no participant can hear the held party.
During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 49 T o handle video during a call: 1 During a video call, tap the Vi deo soft ke y or pre ss to displ ay the soft keys that allow you to access video features. (The Video soft key is only available when a video call is active.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 50 Polycom, Inc. —S w a p —Switches the windows the sites display in.
Changing the W ay Calls are Answered Us ing the Basic Features of Y our Phone Polycom, Inc. 51 T o for ward all calls to another par ty: 1 Do one of the following: — Tap > Features > Forward . or — From the idle screen, tap the Forward soft key.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 52 Polycom, Inc. The following figure shows Line 2076 with the Always forwarding t ype enabled. T o disable call for warding: 1 Do one of the following: — Tap > Features > Forward .
Changing the W ay Calls are Answered Us ing the Basic Features of Y our Phone Polycom, Inc. 53 Rejecting Calls from a Contact You can send all incoming calls from a particular contact to your voice and video mail system. (If you don’t have one s et up, the call will still ring on your phone.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 54 Polycom, Inc. Te m p o r a r i l y R e f u s i n g A l l Calls (Do Not Disturb) You can prevent your phone from rin ging and displaying an incoming call window.
Changing the W ay Calls are Answered Us ing the Basic Features of Y our Phone Polycom, Inc. 55 The following figure shows the Do No t Disturb icon on the status bar and Line Key, and the “Do Not Disturb” me ssage that scrolls under the time. T o enable Do Not Disturb: >> Press .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 56 Polycom, Inc. T o enable Do Not Disturb for a par ticular line: 1 Press . 2 From the Line Select screen, tap the line for which you want to apply Do Not Disturb.
W orking with Call Lists Using the Basic Features of Y our Phone Polycom, Inc. 57 T o disable Do Not Disturb for a par ticular line: 1 Tap or press . 2 From the Line Select screen, tap the line for which you want to disable Do Not Disturb. 3 From the Do Not Disturb screen, tap the Disable so ft key.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 58 Polycom, Inc. Viewing Call Lists You can access any call list from the Ca ll Lists menu, or you can quickly access missed calls from the idle screen.
W orking with Call Lists Using the Basic Features of Y our Phone Polycom, Inc. 59 Managing Call Lists You can clear all the records in a call list, or just one re cord. You can also choose a record in a list and return the ca ll, store the call details in your local Contact Directory, or view detailed in formation about the particular call.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 60 Polycom, Inc. W orking with Contact Director y You can store a large number of contacts in your phone’s local Contact Directory. Contact your syste m administrator for the exact number.
W orking with Contact Director y Using the Basic Features of Y our Phone Polycom, Inc. 61 Adding Contacts to Y our Local Contact Director y You can add contacts to your local Contact Directory in the following ways: • Manually (if you have permission to update your local Contact Directory).
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 62 Polycom, Inc. — (Optional.) Tap the Labe l field, and then enter a label for the contact. You can enter a maximum of 32 symbols, letters, or numbers.
W orking with Contact Director y Using the Basic Features of Y our Phone Polycom, Inc. 63 — (Optional.) Tap the Divert Contact field, and then enter the phone number of the third party to which you want this contact’s calls sent. You can enter a maximum of 32 characters.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 64 Polycom, Inc. Updating Y our Local Contact Director y You can update information for contac ts in your local Contact Directory. T o update a contact: 1 Tap > Features > Contact Directory .
W orking with Corporate Director y Using the Basic Features of Y our Phone Polycom, Inc. 65 From Corporate Directory, you can do the following: • Dial contacts. See “Calling from Directories” on page 33. • Search for contacts. See “Searching Corporate Directory” on page 65.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 66 Polycom, Inc. Do one of the following: — To perform a quick search, in the Search box, enter the first few characters of the contact’s first or last name (depending on how the directory is organized), and then tap the Submit so ft key.
Controlling What is Heard Using the Basic Features of Y our Phone Polycom, Inc. 67 Saving Corporate Director y Search Results You can enable your phone to save Corp orate Directory search results, and to remember the last person you viewed in the directory.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 68 Polycom, Inc. Changing the Ring T one You can select from many different ri ng types to distinguish lines or to distinguish your phone from your neighbor’s phone.
Controlling What is Heard Using the Basic Features of Y our Phone Polycom, Inc. 69 Changing the Speaker V olume You can change the volume of what you hear during a call. T o adjust the speake r volume: >> During a call, press either or to lower or raise the speaker volume.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 70 Polycom, Inc. Choosing Where Y ou Hear Sound Ef fects You can choose whether you hear sound effects (all phone sounds except call audio) from the handset, headset, or speaker.
Managing Speed Dials Using the Basic Features of Y our Phone Polycom, Inc. 71 The following figure shows a phone with two Line Keys (2076 and 1948), and four Speed Dial Keys (a ssigned to Laur en Gates, Jack Jones, Milton Stone, and Teresa Swift).
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 72 Polycom, Inc. 3 Add contact information for the new contact (see “Adding Contacts to Your Local Contact Directory” on page 61). The speed dial index can be any unused value between the next available number and a maximum v alue of 9999.
Accessing V oice and Video Mail Using the Basic Features of Y our Phone Polycom, Inc. 73 Accessing V oice and Video Mail T o access voice or v ideo message s: >> Press , and then follow the prompts to access your message(s).
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 74 Polycom, Inc. Your phone can handle a maximum of 24 ca lls, distr ibuted acro ss all lines. If your phone has two lines, and one line has 24 calls, your phone cannot accept any other calls.
W orking with Multiple and Shared Lines Using the Basic Features of Y our Phone Polycom, Inc. 75 Suppor ting Multiple Line Keys Per Line Your system administrator ca n assign each phone line to a single Line Key, or to multiple Line Keys .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 76 Polycom, Inc. Locking and Unlocking the Phone Lock your phone to do the following: • Prevent unauthorized outgoing calls. • Allow only authorized people to answer calls.
Locking and Unlocking the Phone Using the Basic Features of Y our Phone Polycom, Inc. 77 T o change your user password: 1 Tap > Settings > Advanced . 2 From the Password screen, enter the administrator password, and then tap the Enter soft key. 3 From the Advanced screen, select Change User Password .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 78 Polycom, Inc. T o unlock your phone: 1 From the idle screen, tap the Unlock soft ke y. 2 From the Unlock the Phone screen, enter your password, and then tap the Enter soft key.
Locking and Unlocking the Phone Using the Basic Features of Y our Phone Polycom, Inc. 79 or — Place a call to an authorized number by using the handset, headset, or speakerphone. For information on using the handset, headset, or speakerphone to place a call, see “Placing Calls” on page 28.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 80 Polycom, Inc..
Polycom, Inc. 81 3 Using the Advanced Features of Y our Phone This chapter shows you how to use the advanced features of your Polycom ® VVX ® 1500 C Business Media Phone for Cisco ® Unified Communications Manager (SIP ). The topics include: • “Placing Call s Using the H.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 82 Polycom, Inc. Your system administrator can set up your phone so that it can handle calls that use either the SIP or H.323 protoc ol, or both protocols.
W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 83 When you place calls from call lists or dire ctories, your phone will automatically choose the protocol to us e based on the information in the call list or directory.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 84 Polycom, Inc. — To perform a quick search, start typing a name, and then tap the Submit soft key. The screen displays a li st of people, starting with any successful matches.
W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 85 This section explains the following: • “Inviting People in the CMA Directory to Your Buddy Status Lis.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 86 Polycom, Inc. T o invite a person or system in the CM A Director y to your Budd y Status list: 1 Do one of the following: — Tap > Features > CMA Dir ectory .
W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 87 If the person already exists in your local Contact Directory, “Contact already exists” displays. (If your local Contact Di rectory is read-only, you can’t add the contact, and the message “Local contact director y is read-only” displays.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 88 Polycom, Inc. The following table shows the icons that indicate a buddy’s status. Viewing Buddies fro m the Idle Screen Your phone automatically assigns a bu ddy to a Speed Dial Key (if one is available).
W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 89 The following figure shows a phone that is monitoring five buddies from their Speed Dial Keys. The buddie s have the following status: • Catherine is on the phone, but can accept another call.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 90 Polycom, Inc. The following figure show s a Buddy Status list. Choosing How Y ou Accept Invitations Each time a person adds you to their status list, your phone receives an invitation.
W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 91 T o choose a method to accept invitations: 1 Tap > Settings > Basic > P referen ces > Presence .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 92 Polycom, Inc. In the following figure, two people , Cath Gates and Milton Stone, have invited you to join their status lists.
W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 93 When you select a status setting ( other than online), the setting scrolls under the time display on the status bar. The following table shows the status you can set, what the status means, and what displays on your buddies’ phones.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 94 Polycom, Inc. The status you selected scrolls under th e time display on the status bar (unless you selected Online). The following figure shows what the touc h screen looks like when you select a status setting (in this case, “Busy”).
W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 95 T o dial from a Speed Dial Key: >> From the idle screen, tap the buddy’s Speed Dial Key.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 96 Polycom, Inc. Recording Calls and Conferences If the Call Recording and Playback feature is availa ble, and you connect a USB flash drive to the USB port on your phone , you can record active calls (audio component only) on your phone.
Recording Calls and Conferences Using the Advanced Features of Y our Phone Polycom, Inc. 97 The Record soft key controls recording and is available: • When there are one or more calls connected to y.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 98 Polycom, Inc. Your conversations with parties A, B, and C are all recorded in the same .
Recording Calls and Conferences Using the Advanced Features of Y our Phone Polycom, Inc. 99 Recording Calls T o record a call: 1 During a call, tap the Record soft key. The Start soft k ey displays . 2 To start recording, tap the Start soft key. Polycom recommends that you don’t remove the USB flash drive while recording.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 100 Polycom, Inc. The Recording icon displays on the status bar while the phone records. To access the top- level soft keys (for example, Hold, End Call, Transfer, and Conference) , tap the Back soft ke y.
Recording Calls and Conferences Using the Advanced Features of Y our Phone Polycom, Inc. 101 Recording Conferences You can record conference calls in th e same way as other calls with the following exceptions: • All conference call participants are recorded.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 102 Polycom, Inc. T o resume a recording: >> Tap the Resume soft key. The Recording icon displays on the st atus bar when you restart recording.
Playing Back Recorded Calls Using th e Advanced Features of Y our Phone Polycom, Inc. 103 Playback stops if you tap the Stop soft k ey, or pr ess , , , or . If the handset is off-hook when you tap the Play soft key, you will he ar audio through the handset.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 104 Polycom, Inc. 2 From the Browse Recordings screen, tap the recording you want to rename, dele te, or play back. You can rename, delete, or play back the selected .
Playing Back Recorded Calls Using th e Advanced Features of Y our Phone Polycom, Inc. 105 Answering a Call While Play ing Back Recorded Calls If you’re playing back a file and an incoming call arrives, playback pauses and the phone rings.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 106 Polycom, Inc. Using the Browser Your phone can displa y a Web page on t he idle screen. You ma y be able to tap hyperlinks on this Web page to view additional Web pages in the main Web Browser.
Using the Browser Using the Advanced Features of Y our Phone Polycom, Inc. 107 Using Navigation Soft Keys Navigation soft keys allow you to view previous Web pages, refresh the current page, retu rn to the home pa ge , or go back to the idle sc reen. T ap this sof t key .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 108 Polycom, Inc. Using Editing Soft Keys Editing soft keys allow yo u to enter information in text boxes. To display the editing soft keys, tap a text box in the main Web Browser.
Updating Y our Phone’ s Configuration Using the Advanced Featu res of Y o ur Phone Polycom, Inc. 109 Updating Y our Phone’ s Configuration You can update your phone’s configur ation without restarting the phone. T o update your phone’ s configuration: 1 Tap > Settings > Basic > Update Configuration .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 110 Polycom, Inc..
Polycom, Inc. 111 4 Customizing the Phone Display This chapter shows you how to customize your Polycom ® VVX ® 1500 C Business Media Phone for Cisco ® Unified Communications Manager (SIP) display by adjusting certain settings, su ch as the time and date display, the brightness of the touch screen, and how video displays.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 112 Polycom, Inc. Changing the Time and Date Display The time and date appear on the phone’s touch screen. If the phone cannot obtain a time and date, the display will flash.
Changing the Brightness of the T ouch Screen Customizing the Phone Display Polycom, Inc. 113 T o enable or disable the time and date display: 1 Tap > Settings > Basic > Preferences > Time & Date . 2 From the Time & Date screen, do one of the following: — To disable the time and date display, tap Disable .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 114 Polycom, Inc. T o modify the backlight intensity: 1 Tap > Settings > Basic > Backlight Intensity .
Changing the Background Picture Customizing the Phone Display Polycom, Inc. 115 T o change the background picture: 1 Tap > Settings > Basic > Preferences > Background . The Background screen displays. The following figure shows a sample Background screen.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 116 Polycom, Inc. Using One of Y our Own Pictures as the Background Picture You can use a picture that is stored on your USB flash drive as the background picture on your phone.
Displaying Screen Savers Customizing the Phone Display Polycom, Inc. 117 Displaying Screen Savers You can set up a scree n saver to display th e pictures stored on a USB f lash drive. The screen saver will automatically start each time your phone is idle a certain amount of time.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 118 Polycom, Inc. 3 Tap > Settings > Basic > Preferences > Picture Frame .
Using Y our Phone as a Picture Frame Customizing the Phone Display Polycom, Inc. 119 Stopping and Disabling Screen Savers You can stop a screen saver a t any time, and display the idle screen, by tapping the touch screen. After your phone is idle for the specified period of time, the screen saver will start again.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 120 Polycom, Inc. T o display the pictures on your USB flash drive: >> Do one of the following: — From the idle screen, tap > Picture Frame .
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 121 — To pause and display the current picture only, tap . To display the pictures one-by- one again, tap . — To stop displaying the pictures an d r eturn to the i dle screen, tap .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 122 Polycom, Inc. The following figure shows what the touc h screen looks like when you stop or disable video. The following figure shows what the touch screen looks like when the far-site stops or disa bles video.
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 123 Star ting and Stopping Near -Site Video During a Call During a call, you can choose to start and stop the transmission of near-site video at any time.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 124 Polycom, Inc. The following figure shows what the touch screen looks like during a video call when the setting is disabled. The following figure shows what the touch screen looks like when the far site has disabled the setti ng.
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 125 Changing the Clarity of Near -Site Video You can change the clarity of near-s ite video, including t he brightness, contrast, and sharpness levels of the video image.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 126 Polycom, Inc. — Contrast Level —sets the differen ce in brightness between the light and dark areas of near-site video. Press and drag the slider, or tap the Up or Down soft keys, to set the level.
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 127 Displaying Incoming Vide o Calls in a Large Window You can enable your phone to display fa r-site video on the full screen, rather than in a smaller window in the center of the screen (the default setting).
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 128 Polycom, Inc. Changing How Non-PIP Video Displays You can adjust the appearance of video i.
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 129 Full —The video image is stretched to fill the touch screen. Crop —Black bars don’ t appear, and t he video image is r e-sized to maintain the correct aspect ratio.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 130 Polycom, Inc. The following figure shows the PIP when it dis plays next to (“side-by-side” mode), rather than over, full screen video.
Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 131 T o change the way the PIP displays: 1 Tap > Settings > Basic > Video > Local Camera View .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 132 Polycom, Inc. Setting the Call Rate for Video Calls You can set the maximum bandwidth to us e for a video call. The call rate you select applies t o your next video call.
Changing Power Saving Settings Customizing the Phone Display Polycom, Inc. 133 If a screen saver is enabled on your phone , power-saving mode will still occur.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 134 Polycom, Inc. Changing Timeouts You can update the period of time the phone will be idle before the touch screen turns off (if the camera doesn’t detect motion).
Changing Power Saving Settings Customizing the Phone Display Polycom, Inc. 135 Changing User Detection Settings You can specify how sensitive the camera should be at detecting motion. If the camera detects motion (for example, if you’re near the phone), your phone will not initiate power-saving mode, even if an idle timeout has been reached.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 136 Polycom, Inc..
Polycom, Inc. Safety Notices - 137 Safety Notices Service Agreements Please contact your Polycom Authorized Resell er fo r in formation about service agreements appl icable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be govern ed by the laws of the Sta t e of California, U.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Safety Notices - 138 Polycom, Inc. Polycom Limited Warranty and Limitation Liability LIMITED W ARRANTY .
Safety Notices Polycom, Inc. Safety Notices - 139 Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rule s. Operatio n is subject to the follo wing two conditions: 1. This device may not cause h armful interference, and 2.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Safety Notices - 140 Polycom, Inc. Safety and Complia nce (continued) WARNING Electrical Safety T o avoid electric shock, do not connect safety extra low vo ltage (SEL V) circuits to teleconference station network (TNV) circuits.
Safety Notices Polycom, Inc. Safety Notices - 141 New Zealand Telep ermit PTC General Warning The grant of a T elepermit for any item of terminal equipm e nt indicates only that T elecom has accepted that the item complies with minimum conditio ns for connection to its network.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Safety Notices - 142 Polycom, Inc..
Polycom, Inc. Appendix - 143 Appendix: Menu System 1 Features Forward If enabled Always No Answer Busy Contact Directory Corporate Directory If enabled and license available CMA Directory If enabled a.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Appendix - 144 Polycom, Inc. Line 1 (if applicable) Line 2 (if applicable) .
Appendix: Men u System Polycom, Inc. Appendix - 145 Audio Diagnostics Keypad Diagnostics Display Diagnostics T ouch Screen Diagnostics Graphs CPU Load Network Load Memory Usage Media S tatistics CD S .
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Appendix - 146 Polycom, Inc. Echo Cancellation Corporate Directory If enabled and license avai.
Appendix: Men u System Polycom, Inc. Appendix - 147 Camera Settings T arget Fra me Rate Brightness Level Saturation Level Contrast Level Sharpness Level Flicker Avoidance Login Credentials Screen Clea.
User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Appendix - 148 Polycom, Inc..
End-User License Agreement for Polycom ® Software This End-User License Agreement (“Agreement”) is a legal agreement between you (e ither an individual or a single entity) and Polycom, B.V for the Polycom Software Product licensed by Polycom B.V in Europe, the Middle East, Africa, and Asia Pa cific or Polycom, Inc.
2.6 Copyright. All title and copyrights in and to th e Softwa re Product (including, but not limited to, any images, photographs, animations, vide o, audio, music, text, and “applets” incorporated into the Software Product), the accompanying printe d materials, and any copies of the Software Product are owned by Polycom or its suppliers.
refund the purchase pri ce paid by you for any defe ct ive software product which is returned to Polycom wit h a cop y of yo ur r ece ip t, o r to rep la ce a ny d ef e ctive media with software wh ich substantially conforms to applicable Polycom published specificat ions.
not located in, under the control of, or a national or resi dent of any such country or on any such list. If you obtained this Software Product outside of the United St ates, you ar e also agreeing that you will not export or re-export it in violation of the laws of the country in which it was obtained.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Polycom 1725-16829-001 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Polycom 1725-16829-001 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Polycom 1725-16829-001 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Polycom 1725-16829-001 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Polycom 1725-16829-001, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Polycom 1725-16829-001.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Polycom 1725-16829-001. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Polycom 1725-16829-001 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
