Manuale d’uso / di manutenzione del prodotto WO201 del fabbricante Plantronics
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Savi ® Office WO201 Wi r e le ss H ea ds et S ys te m with Optional HL10 ™ Lifter User Guide.
Plantronics Savi User Guide W elcome Congratulations on purchasing your new Plantr onics product. This guide contains instructions for setting up and using your Savi Office WO201 (WO1 Base and WH200/WH210 Headset) Wireless Headset System.
Contents Plantronics Savi User Guide 1 Package Contents and Features ........................... 4 1.1 Savi Base ................................................................. 4 1.2 Savi Headset .....................................................
Plantronics Savi User Guide 4 Savi WO1 Base Features 1.1 Savi WO1 Base Base T elephone Interface Cable USB Cable CD includes: • Plantronics Softwar e • Animated Setup Guide • Complete User Guide.
Plantronics Savi User Guide 5 1.2 Savi WH200/WH210 Headset Eartips Indicator Light Microphone Charge Cradle Headset with Pre-Installed Eartip Call Control Button Savi WH200/WH210 Headset Features V ol.
Plantronics Savi User Guide 6 1.3 HL10 Lifter (Optional) Additional HL10 Lifter Parts (If Required) HL10 Lifter Accessory Jack Ringer Microphone Extender Arm For Nortel i2004 phones only Handset Lifte.
Plantronics Savi User Guide 7 2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle to the base. Push firmly on the cradle until the cradle snaps in to place. 2.2 Connecting Base to Desk Phone 1 Connect the telephone interface cable to the telephone interface cable jack on the base.
Plantronics Savi User Guide 8 3 Headset Set Up 3.1 Fitting Headset The headset comes with a pre-installed eartip. T o install a dif ferent eartip see the following: 1 Remove the pre-installed eartip by pushing in and turning the eartip CLOCKwise, then pull firmly .
Plantronics Savi User Guide 9 4.1 Checking Configuration 1 If your desk phone has a volume control set it to mid- range. 2 On the base, ensure the Configuration Switch is set to “A” and the Desk Phone Speaking V olume and Desk Phone Listening V olume are both set to 3.
Plantronics Savi User Guide 10 5 Lifter Set Up (Optional) 5.1 Installing Lifter 5.2 If Y ou Do Not Hear a Dial T one 1 If you do not hear a dial tone, raise the lifter height switch to the next highest position. 1 Firmly press the handset lifter power cor d into the handset lifter jack.
Plantronics Savi User Guide 11 5.3 Additional Parts (If Required) Extender Arm 1 2 2 1 2 3 Use extender arm when the handset lifter needs additional stability lifting and returning handset to cradle. 1 Slide extender arm onto lifter . 2 Stabilizers can be shifted left and right.
Plantronics Savi User Guide 12 6 PC Set Up 6.1 Installing USB Cable 1 Connect the USB cable to the USB port on the back of the base. 2 Connect the other end of the USB cable to the USB port of the PC. 6.2 Making a T est Call Using Microsoft Office Communicator 1 Ensure Microsoft Office Communicator is running on your PC.
Plantronics Savi User Guide 13 7 Using Y our Savi Office Wir eless Headset System IMPORT ANT It is highly recommended that you install the Plantronics softwar e. Though your Savi Office system will operate without the software it will limit the system’ s full capabilities.
Plantronics Savi User Guide 14 Switching Between Desk Phone and PC Audio Y ou can switch back and forth between desk phone and PC audio the following ways: Mixing Desk Phone and PC Audio Y ou can mix .
Plantronics Savi User Guide 15 Headset Docked Headset Undocked Double press the subscription button on the base. The subscription light will flash red and green. When the subscription light becomes solid green, the headset and base are subscribed to one another .
Plantronics Savi User Guide 16 T oggling On/Off Over -the-Air Subscription The Savi Office system ships with the over -the-air subscription enabled. Y ou can toggle on or off over -the-air subscription using the subscription button on the base.
Plantronics Savi User Guide 17 Headset Status Headset Indicator Light Headset charging Off Headset fully charged Off Headset in-use Flashes green Subscribing Solid green Headset Indicator Light T oggl.
Plantronics Savi User Guide 18 8 Plantr onics Softwar e Platform Softphone Support Download Plantronics softwar e for remote call answer/end with supported softphones at plantronics.com/softwar e. Remote call answer/end from the Savi headset is available for all softphones with no additional steps by the user except Skype™.
Plantronics Savi User Guide 19 Plantr onics Control Panel User prefer ences and various device settings can be changed using the Plantronics Control Panel. T o start this pr ogram, click Start>Programs>Plantr onics then open Plantronics Control Panel.
Plantronics Savi User Guide 20 Feature Settings Default General Mute T one Standard/Low/Of f Standard Deskphone Ringtone Sound 1/Sound 2/Sound 3 Sound 1 Deskphone V olume Standard/Low/Of f Standard PC.
Plantronics Savi User Guide 21 Feature Settings Default Media Player Action to Media Player – When a call begins – When a call ends Mute/pause/do nothing Unmute/play/do nothing Pause Play General Launch audio devices control panel (Provides a shortcut to the Windows Sounds and Audio Devices control panel.
Plantronics Savi User Guide 22 Help for Device Settings - Base Help for Device Settings - Advanced Range* Range can be minimized to help with PC buzzing, improve user density , or restrict range of users. When Range is set to HIGH a user will have up to 300 feet of range.
Plantronics Savi User Guide 23 9 T r oubleshooting and Common Questions I can’t hear a dial tone at the headset. Make sure your headset is charged. Make sure your headset is subscribed to base. See Subscribing a Master Headset on page 15. Press the call contr ol button on your headset.
Plantronics Savi User Guide 24 I can no longer hear any audio through my PC Speakers. For Windows XP Systems: Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel. • Under “Sound playback” change the default setting from Savi Ofce to your PC speakers.
© 2010 Plantronics, Inc. All rights r eserved. Plantronics, the logo design, HL10, Savi, Sound Innovation are trademarks or register ed trademarks of Plantronics, Inc. Windows is a registered trademark of Micr osoft Corporation. Nortel is a trademark of Nortel Networks.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Plantronics WO201 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Plantronics WO201 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Plantronics WO201 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Plantronics WO201 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Plantronics WO201, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Plantronics WO201.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Plantronics WO201. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Plantronics WO201 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
