Manuale d’uso / di manutenzione del prodotto VIP-2100 del fabbricante Planet Technology
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1-port H.323/SI P E1/T1 T runk Gateway VIP-2100.
VIP-2100 User ’ s manu al - 1 - CONTENTS Chapter 1 VIP-2100 Introductio n ................................................................ .1 S YSTEM D ESCRIPTION ................................................................................... . 1 T ECHNICA L S PECIFIC A TION .
VIP-2100 User ’ s manu al - 2 - D IGI T M ANIPUL A T I ON ................................................................................... . 50 C AL L F L O W E DI T OR .............................................................................
VIP-2100 User ’ s manu al - 3 - A p pendix 4 Interface LED Descriptio n ................................................. . 1 16 A p pendix 5 Build-in V oice Prompt Inde x ............................................... . 1 17 A p pendix 6 T imezone to Count r y Mappi n g List.
VIP-2100 User ’ s manu al - 4 -.
VIP-2100 User ’ s manu al - 1 - Chapte r 1 V I P-2100 Introduction System D escription VIP-2100 i s a c ost e f f ecti v e solution for V oI P trunk gate w a y support i ng one-, port T 1/E1 V oI P trunks that pro v ides v oice and fa x o v er I P net w ork.
VIP-2100 User ’ s manu al - 2 - - Multiple con f igurat i on s a v ing - Pro v ides CDR (Call D e tail Record) - Built-in internal user authentication f or pre p aid & po s t p aid users Techn i.
VIP-2100 User ’ s manu al - 3 - - Selected dis c onnect c ause c ode & beha v ior Management Feature - OS and p r ogram upgradeable - Console port: RS - 232 port - T ELNE T - Full W eb management inte r f a c e & real t i me monitor - Front panel LCD - SNM P v 2 (H.
VIP-2100 User ’ s manu al - 4 - VIP-2100 D eta i l Specification s Feature VIP-2100 Ph y sical Dimen s ion 1 W id th 483mm 2 Hei g ht 44mm 3 Depth 450mm 4 Industrial ra c k mount Yes 5 Color Blac k .
VIP-2100 User ’ s manu al - 5 - 7 T 1 CAS DT M F/R1 M F E& M Bell Core Featur e Grou p D, W in k St a rt, E& M Dela y Start, E& M Featur e Group A Immediate St a rt, E& M Feature Gro.
VIP-2100 User ’ s manu al - 6 - 3 G.16 8 (Ech o Cancellation) Yes (3 2 ms) 4 Gain Control Yes 5 Im p ro v ed Echo Tail Su p pression Yes 6 Silence Suppression Yes 7 VAD Yes Mai n tenance 1 Administr.
VIP-2100 User ’ s manu al - 7 - SIP Protoc o l Support 1 Cause Code M appin g Yes 2 HTTP D i g est Authe n tication Yes 3 SIP Call on Hold Yes 4 SIP Earl y M edia Yes 5 SIP O v erload Redire c t Yes.
VIP-2100 User ’ s manu al - 8 - 7 H.323 t o SI P FAX Rela y Yes 7 PSTN to H.32 3 Call Yes 8 PSTN to P S TN Call Yes 9 PSTN to SI P Call Yes 10 SIP t o H.
VIP-2100 User ’ s manu al - 9 - 6 VoIP Prepaid Supp o rt Yes Embedded A A A 1 Embedded Prepai d Ser v ice Yes 2 Embedded Po s tpaid Ser v ice Yes 3 Point/second Calculatio n Yes 4 Second/point calcu.
VIP-2100 User ’ s manu al - 1 0 - VIP-2100 Appearance D escription VIP-2100 Front Panel: Functions: 1: Po w er LED 2: Net w ork1 Inte r f ace LED 3: Net w ork2 Inte r f ace LED (not used) 4: H/D LCD.
VIP-2100 User ’ s manu al - 1 1 - Chapte r 2 Logon V I P-2100 After c onnected E1/T1 & Ethernet c ables i nto the VIP-2100, turned on the po w e r .
VIP-2100 User ’ s manu al - 1 2 - S tep 3: The screen s ho w s the Home Page of VIP-2100 as f igure 2.1-3. Figure 2.1-3 Network Configuration S tep 1: After succes s full y logon to the s y stem, w e need to change the net w ork con f iguration. Click Control → Ne t w o rk to s etup the net w ork parameters as f igure 2.
VIP-2100 User ’ s manu al - 1 3 - S tep 2: Enter the deser v ed I P addres s , Submask and de f ault gate w a y . Appl y the c hange b y clicking app ly button as f igure 2.
VIP-2100 User ’ s manu al - 1 4 - Figure 2.3-2 S tep 3: Enter current date and time. Appl y the change b y clicking A p p ly button as f igure 2.3-3. Figure 2.3-3 S tep 4: The screen w ill sho w s “ Setup system time s u ccessfully! ” It means the S y stem T ime sett i ng is succes s f ull y changed as f igure 2.
VIP-2100 User ’ s manu al - 1 5 - Figure 2.4-2 Field Description: • User ID: Login User ID • Pass w ord: Login Pas sw ord • Con f irm Pass w ord: Con f irm ne w pass w ord again S tep 3: W hen sc r een sho w s “ Create use r account successfully! ” It means user account sett i ng is succes s f ull y created as f igure 2.
VIP-2100 User ’ s manu al - 1 6 - Rel o gin S tep 1: Click Control → Relogin to relogon b y another user ac c ount as f igure 2.5-1. Figure 2.5-1 S tep 2: Enter ne w User ID and Pass w ord to r elogon the VIP-2100 as f igure 2.5-2. Figure 2.5-2 S tep 3: The screen s ho w s the Home Page of VIP-2100 as f igure 2 - 5-3.
VIP-2100 User ’ s manu al - 1 7 - Chap t e r 3 H.323 Gatekeepe r an d S I P Proxy Mo d e Con f ig u ration Environment u sed in this ch a pter Process: PSTN → H.323 Call: DNIS (1001) → Make H.323 - Gatekeepe r Call (1001) → SI P Call: DNIS (8888) → Make SI P – SI P Prox y Call (8888) H.
VIP-2100 User ’ s manu al - 1 8 - Interface Conf i guration T his s ection is going to setup the V oI P inte r face. S tep 1: N o w w e are going to setup the V oI P inte r f ace, click Configuration → Interface to s etup V oI P T 1/E1 inte r face as f i gure 3.
VIP-2100 User ’ s manu al - 1 9 - Frequen c y changed p aramete r s: (Refe r to section “ Interface Configuration ” for more de t ail) • I P Address: 192.168.19.174 • Subnet Mas k : 255.255.255.0 • Default Gate w a y : 192.168.19.254 • PCM T y pe: A-la w or Mula w ☻ Caution: Subnet Mask d o es not suppor t Supernet.
VIP-2100 User ’ s manu al - 2 0 - S tep 2: Sele c t the trunk to be mod i f i ed, and c lick Modify button a s f i gure 3.2- 2. Figure 3.2-2 S tep 3: M od i f y the trunk parameters (i.e. T runk T y pe, T ermin Side, T r unk Mode, Proto c ol T ag, L i ne Code) and appl y the change b y clicking A p p ly as f igure 3.
VIP-2100 User ’ s manu al - 2 1 - S tep 4: After mod i f i c at i ons are made to the T r unk Con f iguration, the screen come s bac k the page o f T runk Configuration as f igure 3.2-4. Figure 3.2-4 H.323 Configu r ation T his s ection is going setup the H.
VIP-2100 User ’ s manu al - 2 2 - S tep 3: Y ou can see the screen displa y the ne w con f iguration of the H.323 Configuration as f igure 3.3-3. Figure 3.3-3 SIP Configurat i on T his s ection is going setup the SI P p aramete r . I f y ou onl y need H.
VIP-2100 User ’ s manu al - 2 3 - • Primar y Outbound Prox y Ser v er: 192.168.19.150 • Primar y Outbound Prox y Port: 5060 • Primar y Outbound Prox y User: 173 • Primar y Outbound Pa s s w ord: 173 S tep 3: Y ou can see the screen displa y the ne w con f iguration of the SI P Configuration as f igure 3.
VIP-2100 User ’ s manu al - 2 4 - S tep 2: Enter the related parameters and cli c k A pp ly button as f igu r e 3.5-2. Figure 3.5-2 Field Description: • Group ID: 0 (DM Group ident i f y ) • Description: H.323: H 323 In Drop SIP: SI P In Drop S tep 3: Click the Ne w created DM and De t ail button to add digits setting as f igure 3.
VIP-2100 User ’ s manu al - 2 5 - S tep 5: Create a ne w H.323 DM Group “ 1 ” and DM detail is s ho w as follo w s: Figure 3.5-5 H.323 Incoming Call DM Setting: • Matched Pattern: 5 ( pattern to be mat c hed) • Group ID: 1-H323 In Drop (belong to this DM group) • Drop: 5 (drop digits) H.
VIP-2100 User ’ s manu al - 2 6 - • Drop: 1 13 ( drop digits) SI P inco m ing call ↓ Dialed numbe r : 1 1307688222 ↓ Match the p attern 1 1307 ↓ Delete 1 13 (Drop) ↓ Ne w dialed number b ecomes 07688222 S tep 6: Create a PSTN incoming call DM G r oup “ 3 ” and DM detail i s sho w as follo w s: Figure 3.
VIP-2100 User ’ s manu al - 2 7 - Outbound/Inbound DM Group) or Call Fl o w (refer to section “ C all Flow Editor ” ) to take e f fect. Chapte r 4 C a ll Flow E d ito r Call Fl o w Editor is u s ed to control the call beha v ior including v oice prompt, AAA, DM … et c .
VIP-2100 User ’ s manu al - 2 8 - S tep 2: Drag and prop the required component icon into the w orkspace a s f igure 4 - 2. Figure 4-2 Right click the co m ponent to bring up the component propriet .
VIP-2100 User ’ s manu al - 2 9 - o Failed Rea s on: Return code f rom RADIUS ser v er o Line Propriet y: - In v alid Account - Account In Use - Zero Balance - Account E x pired - O v er Credit Limi.
VIP-2100 User ’ s manu al - 3 0 - o Check Parameter: Check parameter t y pe (DNIS, ANI … .) o Digit From: S tart digit f r om o Digit T o: End digit to o V alid T o: If the chec k ed v ariable is .
VIP-2100 User ’ s manu al - 3 1 - -DNIS: Called numbe r -ANI: Calling number -IP: In c oming I P address -User: User ID o Allo w T o: I f it is met the AC L de f ined o Disallo w T o: I f it is not met the AC L de f i ned • C T B: C all T y pe Bran c h o PS T N T o: Route for PS T N c all o H.
VIP-2100 User ’ s manu al - 3 2 - o DM Parameter: Manipulation ANI or DNIS o DM Group ID: Appl y to DM group • MakeCall: Make Call to PS T N or H.323/SI P site o Route Mode: Gatekeeper Call or P2 P Call or PS TN … etc. ( for PS T N incoming call, plea s e s elect the Gate k eepe r , P2 P Call, or SI P Pro x y call T A; for H.
VIP-2100 User ’ s manu al - 3 3 - o Line Propriet y: -PS T N: PS T N disconnect reason code: -Normal Call Clear -User Bus y -No User Respon s e -No Ans w er -Call Reject - V oIP: V oI P disconnect r.
VIP-2100 User ’ s manu al - 3 4 - • PCUI: Prompt and Connect User In f o r mat i on o Pla y T y pe: Dial tone o r v oice prompt sele c tion o V oice File: V oice prompt f ile o Ma x D T MF: Ma x tor o f D T MF to be re c ei v ed. o Assign T o: Result (re c ei v ed D T MF) w ill be a s sign to o End o f D T MF: T he digit to indicate dial end.
VIP-2100 User ’ s manu al - 3 5 - • Set Data: Assign v alue to a v ariable o Assign T o: Assigned v ariable o Use S y sParam: Use sy stem p arameter to replace or not o V alue: ANI, DNIS, User ID .
VIP-2100 User ’ s manu al - 3 6 - Example Call Fl o w as figure 4-3. Example Description: Componen ts Conten ts S t art Component ID: 1000 Ne x t Component: 1001 CTB Component ID: 1001 PS T N T o: 10 1 1 H.323 T o: 1009 SI P T o: 1008 CIB Component ID: 10 11 In f o T y pe: ANI Pre f i x : 1 goto: 1010 (H.
VIP-2100 User ’ s manu al - 3 7 - Disc Component ID: 1005 Ne x t Component: 1006 Quit Component: 1006 1001 Route for H.323Gatekeeper call DM Component ID: 1009 DM Parameter: DNIS DM Group ID: H.
VIP-2100 User ’ s manu al - 3 8 - Example Use d Call Fl o w :.
VIP-2100 User ’ s manu al - 3 9 - D M : 1009 Call t o PSTN Ma k e Ca ll: 1007 Call t o PSTN S t ar t:1000 C T B :1001 PSTN to:1 0 11 H323 to: 1 0 09 SIP to: 1008 1011 P S T N in Ma k e Ca ll: 1010 Make Ga t ekee p e r cal l to H .
VIP-2100 User ’ s manu al - 4 0 - Load a Configuration: S tep 1: W hen y ou need to l oad a s a v ed con f i guration, click a s a v ed con f iguration (i.
VIP-2100 User ’ s manu al - 4 1 - Figure 3.8-4 Backup the wo r king configurations: S tep 5: T o backup the running con f igurat i on, click on Backup button, to bac k up lo c al hard disk. T he w hole running con f iguration w ill be compres s into a z ip f ile ( f ile name: e x port.
VIP-2100 User ’ s manu al - 4 2 - Appl y Change W hen y ou load a ne w w orki n g con f iguration, the s y stem must be restarted to t ake e f f e c t. S tep 1: Click Configuration → A pp l y Change , the screen sho w “ The change yo u mode need to restart the system for apply please confirm to restart or do it late r.
VIP-2100 User ’ s manu al - 4 3 - Chapte r 5 Peer t o Pee r M ode Co n fig u ration Environment u sed in this ch a pter Process: PSTN → H.323 Call: DNIS (822656991001) → DM (PSTN I n Drop) → Make H.323 - Pee r to Peer Call (1001) → SI P Call: DNIS (822656998888) → DM (PSTN In Drop) → Make SI P - Peer to Peer Call (8888) H.
VIP-2100 User ’ s manu al - 4 4 - H.323 Configu r ation S tep 1: C hange R egister T o Ga t ekeeper to “ No ” to enable peer to peer mode a s f igure 5.1-1. Figure 5.1-1 Frequen c y used p arameters: • Register to Gatekeeper: No SIP Configurat i on S tep 1: C hange SI P R egister to “ No ” to enable peer to peer mode as f igure 5.
VIP-2100 User ’ s manu al - 4 5 - Add r ess Book For making a Peer-to-Peer c all, the I P de v ice must has an addres s record in the phone book f or routing. S tep 1: Click A ddress Book adds a ne w address boo k f or the peer to peer calls, Ne w to add as f i gure 5.
VIP-2100 User ’ s manu al - 4 6 - S tep 3: Y ou can see the screen displa y s the ne w Address Book as f i gure 5.3- 3. Figure 5.3-3 ☻ Note: Y ou must apply the c h ange to take e f fect for the c h ange.
VIP-2100 User ’ s manu al - 4 7 - Call Fl o w (P2 P Mode ) : D M : 1009 C all to P S TN Ma k e Ca ll: 1007 C a ll to PS TN S t ar t:1000 C T B :1001 P STN to: 1 011 H 323 to: 1 009 SIP to: 1 008 1011 PS TN in to 1009 H .
VIP-2100 User ’ s manu al - 4 8 - Appl y Change Please r efer to secti o n “ A pp l y Change ”.
VIP-2100 User ’ s manu al - 4 9 - Chapte r 6 SIP to H.323 M ode Con f igu r ation Environment u sed in this ch a pter Process: SI P → H.323 Call: DNIS (8861001) → DM (SI P In Drop) → Make H.
VIP-2100 User ’ s manu al - 5 0 - Add r ess Book Please r efer to secti o n “ A ddress Book ” Digit Man i pula t ion Please r efer to secti o n “ Digit Manipulation ” Call Fl o w E dit o r P.
VIP-2100 User ’ s manu al - 5 1 - Appl y Change Please r efer to secti o n “ A pp l y Change ”.
VIP-2100 User ’ s manu al - 5 2 - Chapte r 7 A d vance Con f i g uratio n R efe r ence Configuration Syst e m Configuration S t art Path: Configuration → S y stem Figure 7.
VIP-2100 User ’ s manu al - 5 3 - • T ime E x pired Not i f y : Seconds to be not i f y ing caller before communication e x pired. T his f unction is u s ed for Pre-Pa i d calling card ser v ice and must c ooperate w ith RADIUS Ser v e r .
VIP-2100 User ’ s manu al - 5 4 - A d vance Interface Configuration: S t art Path: Configuration → Interface → A d vance Figure 7.2-2 A d vance Parameter Descriptio n : • Inte r f a c e ID: S .
VIP-2100 User ’ s manu al - 5 5 - v oice qualit y . Set to 12 w ill ha v e long v oice dela y but w ith better v oice qualit y • EC T ail Length: Echo Cancellation Length, de f ault v alue is 25ms.
VIP-2100 User ’ s manu al - 5 6 - Figure 7.3-1 Basic Parameter Description: • Inte r f a c e ID: S y stem p arameter • T runk ID: S y stem p arameter • T runk T y pe: T1or E1 s election • De.
VIP-2100 User ’ s manu al - 5 7 - - T 1 DMS100 ISDN - T 1 N T T ISDN: used to connect NT T INS - 1500 ISDN s tandard (Ja p an Onl y ) - T 1 HK T ISDN - T 1 QSIG - T 1 EURO ISDN - T 1 DMS100 MERIDIA .
VIP-2100 User ’ s manu al - 5 8 - Figure 7.3-2 A d vance Parameter Descriptio n : • Inte r f a c e ID: S y stem p arameter • T runk ID: S y stem p arameter • Src Num Plan: ISDN s ource number .
VIP-2100 User ’ s manu al - 5 9 - Rest Configur a t i on Reset a channel or a trunk idle s t ate. S t art Path: Configuration → Interface → De t ail → Reset Figure 7.4-1 S tart Path: Configuration → Interface → De t ail → Reset Figure 7.
VIP-2100 User ’ s manu al - 6 0 - Figure 7.5-1 Basic Parameter Description: • Register T o Gate k eeper: Register to Gatekeeper or not o Y es: Register to GK o No: Not register to GK • Gate k eeper IP: Gatekeeper I P Address • Gate k eeper RAS: UD P Port number listened on Gate k eeper (default: 1719) • E.
VIP-2100 User ’ s manu al - 6 1 - o Disable: Don ’ t use Fa s t S t art. o Enab l e Fast S t art Both Site: Use Fast S tart f or incoming call and outgoing H.323 calls o Fast S t art-H.323 incoming onl y : Enable Fast S tart for H.323 incoming calls onl y o Fast S t art-H.
VIP-2100 User ’ s manu al - 6 2 - • G .7 1 1 Psi z e: G .7 1 1 t r ansmission p acket si z e in ms ( default: 20ms) SIP Configuration S t art Path: Configuration → SIP Figure 7.
VIP-2100 User ’ s manu al - 6 3 - • Primar y Outbound Prox y Ser v er: T he I P add r ess o f an outbound Prox y the SI P S tack uses. • Primar y Outbound Prox y Port: T he port of an outbound Pro xy the SI P S tack uses • Primar y Outbound Prox y User: T he User ID o f an outbound Pro xy the SI P S tack uses.
VIP-2100 User ’ s manu al - 6 4 - Figure 7.6-2 A d vance Parameter Descriptio n : • T C P Enab l e: Re c ei v e SI P T C P call or not. • Ma x T C P Conne c tion: Ma x Call: T he ma x imum SI P T C P calls. • Outbound Use T CP: Use SI P T C P for outbound call or not.
VIP-2100 User ’ s manu al - 6 5 - • Application Pool Page Si z e: T he si z e o f page in the application poo l • Retran s mission T 1: T1 determines se v eral t i mer a s de f i ned in RFC3261.
VIP-2100 User ’ s manu al - 6 6 - • Public Signal Port: T he static mapped Port for R T P stream • Public R T P IP: The s tatic mapped R T P I P • Public R T P Port: The s tatic mapped R T P s t arting port • Public R T P Port Interval: The VIP-2100 has at least 30 R T P c hanne l s.
VIP-2100 User ’ s manu al - 6 7 - Behind N A T Example 1: VIP-2100 N A T Se r v er Setting One-b y -One S tatic I P Mapp i ng 192.168. 1 1 1. 1 12 210.59.163. 11 S tatic Port Mapping 192.168. 1 1 1. 1 1 1:5060 210.59.163.10:10000 VIP-2100 N A T Enable Setting: Public Signal IP: 210.
VIP-2100 User ’ s manu al - 6 8 - Access Cont r ol Access Control list can be used to f ilter the calls f o r ms the I P Net w ork, DNIS, and ANI . It m u st be used i n call flow edit to take e f fect . I P A CL S t art Path: Configuration → A ccess Control → I P A CL Figure 7.
VIP-2100 User ’ s manu al - 6 9 - DNIS A CL S tart Path: Configuration → A ccess Control → DNIS A CL Figure 7.7-3 Para m eters: • DNIS: Called part y number used f or f ilter • Access Mode: .
VIP-2100 User ’ s manu al - 7 0 - Ne w a Calling Rate: T he calling rate w ill ha v e different appea r ance for different calling rate poli c y set in Radiu configuration. Click Calling Rate button to add a ne w calling rate a s f igure 7.7-5. Figure 7.
VIP-2100 User ’ s manu al - 7 1 - Figure 7.7-7 N u mber Replac e T he purpose of “ Number Replace ” is to replace called number or calling number f or PSTN or I P . It m u st be used in call fl o w to t ake effect. S tep 1: It is use f ul for r eal PS T N number to v irtual V oI P number rep l acement.
VIP-2100 User ’ s manu al - 7 2 - Figure 7.9-1 Para m eters: • Group ID: Hunt i ng Group ID • Description: Descript i on o f H unting Group • Hunting Method: R oute select i on o Random: R andom select a trunk w ithin this hunting group o Priorit y : Select a trunk b y priorit y .
VIP-2100 User ’ s manu al - 7 3 - Call Routing T he call routing can be used f or hunt i ng a PS T N trunk b y pre f i x . S t art Path: Configuration → Routing Plan → Call Routing Figure 7.
VIP-2100 User ’ s manu al - 7 4 - Figure 7.10-1 Para m eters: • Auth IP: R adius Authentication Ser v er I P address (de f ault) • Auth Port: Radius Authenticat i on Ser v er Port • Acct IP: R.
VIP-2100 User ’ s manu al - 7 5 - o Disable: Don ’ t auto clean inacti v e user o Pre p aid User: Auto clean pre p aid u s er onl y o Postpaid U s er: Auto c l ean post p aid u s er onl y o All Us.
VIP-2100 User ’ s manu al - 7 6 - Chapte r 8 System Control System S t art p ath: Click Control → S y stem Figure 8.1-1 Para m eter: • Soft Reset: Soft Reset at VIP-2100 • Restart: Res t art t.
VIP-2100 User ’ s manu al - 7 7 - Para m eter: • T ime Zone: o S tandard: Use a prede f ined s tandard time z one (Refer T i m ezone to Count r y Mapping List ) o Customi z e: Use a u s er de f in.
VIP-2100 User ’ s manu al - 7 8 - Network DNS Server Setting: S tep 1: After succes s full y logon to the s y stem, w e need to change the net w ork con f iguration. Click Control → Ne t w o rk to s etup the net w ork parameters as f igure 8.3-1. Figure 8.
VIP-2100 User ’ s manu al - 7 9 - • Communit y Name: Communit y name for net w ork manager s y stem accessing • Access Rights: Gi v ing access right to the community S tart path: Click Control → SNMP → T rap Figure 8.
VIP-2100 User ’ s manu al - 8 0 - ☻ Note: 1. Y ou mast has a sou n d card in y our PC to r ecord the v oice. Y ou need to set Ne t w o r k securit y in order to execute this recordin g . Click T ool → Internet Option → Security → C ustom Level.
VIP-2100 User ’ s manu al - 8 1 - Ne w , Record: S tep 1: M ake s ure y ou ha v e ins t alled microphone or other de v ice w h en y ou w ant to record, Click Ne w and Record buttons to reco r d as f igure 8.
VIP-2100 User ’ s manu al - 8 2 - Figure 8.4-5 ☻ Note: The file na m e must be “ .raw ” file format . Open Remote File: S tep 5: Click O p en Remote File button to open v oice f ile at VIP-2100 and screen sho w s V oice File List as f igure 8.
VIP-2100 User ’ s manu al - 8 3 - Figure 8.4-8 Co p y : S tep 8: Sele c t the desired v oice range and cl i ck Co py button as f igure 8.4-9 8.4-9 Paste: S tep 9: Click Paste button to pa s te the v oice range as f igure 8.4-10. Figure 8.4-10 Cut: S tep 10: Select the desired v oice range and click Cut button as f igure 8.
VIP-2100 User ’ s manu al - 8 4 - Sa v e Remote A s: Refer the Section “ Sa v e Remote File ” Undo: S tep 13: Click Undo button to return mod i f ication, y ou c an s ee the con f iguration that ha v en ’ t be changed a s f igure 8.4-12. Figure 8.
VIP-2100 User ’ s manu al - 8 5 - Figure 8.4-14 Delete Remote f ile: S tep 16: Click Delete Remote file button to delete remote v oice f ile as f igure 8.
VIP-2100 User ’ s manu al - 8 6 - Figure 7.5-1 Field Description: • File Name: Upload the soft w are f ile name • Upload: Remote Upload the soft w are at VIP-2100 • Appl y : Remote appl y the .
VIP-2100 User ’ s manu al - 8 7 - Chapte r 9 System Mo n itor It pro v ides a w a y to monitor the s y stem s t atus. Line S u mmar y Status Sho w channel summa ry status.
VIP-2100 User ’ s manu al - 8 8 - Line D etail Sho w de t ail channel st atus. S t art Path: Monitor → Line De t ail Figure 9.2-1 Field Description: • Re f re s h Inter v al (second): Re f re s .
VIP-2100 User ’ s manu al - 8 9 - • T ime: E v ent created t i me • Source: E x ecu t able program • Categor y : E v ent t y pe (none, w elltech S ys … ) • E v ent ID: E v ent Log ☻ Note: Y ou can click Clear button to clea r all event log.
VIP-2100 User ’ s manu al - 9 0 - Debug Info S t art Path: Click “ Monitor → Debug Info ” Figure 9.4-1 Filed Description: • Get Log: Get debug log (-1~999) • Search: Search debug logs • Clear: Clear log Ping Y ou can use the “ Ping ” to check an I P is acti v e or not.
VIP-2100 User ’ s manu al - 9 1 - Chapte r 10 T el n et & R S-232 Con f igu ra tion VIP-2100 also can support to be managed b y T e l net or Con s ole port (RS-232) f or basic operations.
VIP-2100 User ’ s manu al - 9 2 - E v entlog: sh o w s y st e m log message Command Purpose [root#]e v entlog ? Usage: even t log [-clear] Exa m ple: e ven t l o g even t l o g -clear [root#]e v ent.
VIP-2100 User ’ s manu al - 9 3 - IP Address : 19 2. 168 . 5.10 Sub n et M as k : 2 5 5 .255 . 0.0 De f a u lt Ga te w a y : 19 2.1 6 8.1 . 254 D N S Servers : 1 9 2 .168 . 5.1 16 8 .95 . 1 .1 [root#] i pcon f ig – i p 61.220.126 28 – mask 255.255.
VIP-2100 User ’ s manu al - 9 4 - T ime: Reset or sh o w s y stem time Command Purpose [root#] time ? Usage : t i m e YYY Y -MM - DD HH:N N :SS Exa m ple : Ti m e 2002- 0 1-01 1 2:0 0 :00 [root#]tim.
VIP-2100 User ’ s manu al - 9 5 - Usag e 1 : t i m ezon e Zo ne (1 to 7 5) Au t oD a y lig h t ( Y o r N) Exa m ple1 : ti m ezo n e 1 Y Usag e 2 : t i m ezon e -custo m Bias D a y ligh t Bias D a y .
VIP-2100 User ’ s manu al - 9 6 - root irene [root#] use r admin -add irene Pass w ord : irene Con f irm : irene Add user Success. Add the new use r account: irene [root#] use r admin -de l ete 1 1 .
VIP-2100 User ’ s manu al - 9 7 - Chapte r 11 L CD Dis p lay Configuration VIP-2100 pro v ides a f r ont panel LCD for basic operations. Button List: Button List Description W hen the VIP-2100 is re.
VIP-2100 User ’ s manu al - 9 8 - E v ent Log: Configure LCD Displa y ▲ Pre v ious e v ent log ▼ Ne x t e v ent log Enter Sho w de t ail e v ent log ▲ Pre v ious line ▼ Ne x t line ESC Quit .
VIP-2100 User ’ s manu al - 9 9 - Enter Reset or not ESC Quit Reset con f igure ESC Quit to main menu Shu t d o w n: Configure LCD Displa y ▲ Select Shutdo w n or not ▼ Select Shutdo w n or not .
VIP-2100 User ’ s manu al - 10 0 - Ap p endix 1 Call F low E xa mple One Stage Dial i ng (Ga t ekeepe r Mode) Example Description: Componen ts Conten ts S t art Component ID: 1000 Ne x t Component: 1001 CTB Component ID: 1001 PS T N T o: 1004 H.323 T o: 1007 SI P T o: 1005 1007 Route for H.
VIP-2100 User ’ s manu al - 10 1 - Component: 1006 1004 Route for PSTN call MakeCall Component ID: 1004 Route Mode: Gatekeeper Finish T o: 1005 Failed Other T o: 1005 Disc Component ID: 1005 Ne x t .
VIP-2100 User ’ s manu al - 10 2 - One Stage Dial i ng (S I P Proxy Mode) Example Description: Componen ts Conten ts S t art Component ID: 1000 Ne x t Component: 1001 CTB Component ID: 1001 PS T N T o: 1004 H.
VIP-2100 User ’ s manu al - 10 3 - 1004 Route for PSTN call MakeCall Component ID: 1004 Route Mode: SI P Prox y Call Finish T o: 1005 Failed Other T o: 1005 Disconnect Component ID: 1005 Ne x t Comp.
VIP-2100 User ’ s manu al - 10 4 - One Stage Dial i ng (Peer to Peer Mode) Example Description: Componen ts Conten ts S t art Component ID: 1000 Ne x t Component: 1001 CTB Component ID: 1001 PS T N T o: 1004 H.323 T o: 1007 SI P T o: 1007 1007 Route for SI P P r oxy or H.
VIP-2100 User ’ s manu al - 10 5 - 1004 Route for PSTN call MakeCall Component ID: 1004 Route Mode: P2 P Call Finish T o: 1005 Failed Other T o: 1005 Disc Component ID: 1005 Ne x t Component: 1006 Q.
VIP-2100 User ’ s manu al - 10 6 - Two St a ge D ial i ng (Vo I P, P S T N mixed cal l ) Example Description: Componen ts Conten ts Call route from PSTN to I P Side S t art Component ID: 1000 Ne x t Component: 1001 CTB Component ID: 1001 PS T N T o: 1002 H.
VIP-2100 User ’ s manu al - 10 7 - MakeCall Component ID: 1008 Route Mode: SI P Prox y Call Finish T o: 1004 Failed Other T o: 1004 MakeCall Component ID: 1003 Route Mode: PSTN Finish T o: 1004 Fail.
VIP-2100 User ’ s manu al - 10 8 - Example Use d Call Fl o w : M a k e C a l l: 1003 C a l l t o P S TN Sta rt: 1000 C T B 1001 S I P i n t o 1006 H.
VIP-2100 User ’ s manu al - 10 9 - Two St a ge Dia l ing with AAA ( I P Side AAA) Example Description: Componen ts Conten ts S t art Component ID: 1000 Ne x t Component: 1001 CTB Component ID: 1001 PS T N T o: 1012 H.
VIP-2100 User ’ s manu al - 1 1 0 - Quit Component ID: 1014 1012 Route for H.323 call Disc Component ID: 1013 Ne x t Component: 1014 Quit Component ID: 1014 1012 Route for SI P call A nser Component.
VIP-2100 User ’ s manu al - 11 1 - Ne x t Component: 1006 AAA Component ID: 1006 T y pe: Authori z ation Success to: 1021 Failed to: 1022 Failed Rea s on: - In v alid Account - Account InUse - Zero Balance - Account E x pired - O v er Credit Limit - Number o f Retries E x ceeded - Insu f f icient Balance PD Component: 1021 V oice File: 0004.
VIP-2100 User ’ s manu al - 1 1 2 - Component ID: 1014 Example Use d Call Fl o w : S t ar t :1000 C T B : 1001 P S T N to : 1012 H . 323 t o : 1013 SIP to : 1019 1025 P S T N in M a k e Ca ll : 1012.
VIP-2100 User ’ s manu al - 1 1 3 - Ap p endix 2 J ava p lug - in I nstallation Y ou need to in s tall Ja v a Plug-in before using call f l o w edito r , prompt manager and upgrade. Please con f i r m y ou J RE v ersion is 1.4.1_02 or abo v e i f y our PC has alread y installed Ja v a.
VIP-2100 User ’ s manu al - 1 1 4 - Ap p endix 3 Retrieve CD R Infor m atio n J Retrie v e method example (stop20040305.log) b y f tp: C:>ftp 192.168.19. 1 17 Conne c ted to 192.168.19. 1 17. 220 Ser v er read y User (192.168.19. 1 17: ( none)): root 331 Pass w ord required f or root.
VIP-2100 User ’ s manu al - 1 1 5 - Call-Originate : originate or ans w er Setup- T ime : Call initiate time (UTC time) Acct-Session-Id : N/A Acct-Dela y - T ime : N/A Billing S top CDR: • File na m e: S T O P y yyymmdd.
VIP-2100 User ’ s manu al - 1 1 6 - A p pen d i x 4 Interf a ce L E D Desc r iptio n Interface Real Panel: Ethernet LED: T runk LED: T runk RJ48 W iring:.
VIP-2100 User ’ s manu al - 1 1 7 - Ap p endix 5 Build - in Voice P r ompt In d ex File Na me Description 0001.raw Please enter the destination 0002.raw Please enter y our use r ID 0003.raw Please enter y our p as sw ord 0004.raw Y ou ha ve 0005.raw User ID or p ass w ord is in v alid.
VIP-2100 User ’ s manu al - 1 1 8 - Ap p endix 6 Timezo n e to Country Ma p ping List Green w ich M ean Time & Country List T ime Zone (GM T -12:00) In t erna t io n al Date Li n e W est 21. D at e li n e S t a n dard Ti m e (GM T - 1 1:00) Mi d w a y Islan d , Sa m oa 58.
VIP-2100 User ’ s manu al - 1 1 9 - (GM T +02:00) A t hens, Is t an bul , Minsk 34. G T B S t a nda r d Ti me (GM T +03:00) N air o bi 22. E. A f rica S t a nda r d Ti me (GM T +03:00) M osc o w , S t. Peters b urg, V o l g ograd 54. R ussian S t a ndard T i me (GM T +03:00) K u wait, R i y a dh 03.
VIP-2100 User ’ s manu al - 12 0 - Ap p endix 7 IP Ban d width Req u iremen t Compression Packet duration 1 voic e paths Bandwi d th (kbps) 30 voic e paths Bandwi d th (kbps) 60 voic e paths Bandwi d th (kbps) 120 voic e paths Bandwi d th (kbps) 30 ms 32 960 1920 3840 60 ms 21.
VIP-2100 User ’ s manu al - 12 1 - Ap p endix 8 R elease Com p lete Cau s e Code H.225 R elease Complete Reason to ca u se IE mapping RelaseCompleteReason code Corresponding Q.
VIP-2100 User ’ s manu al - 12 2 - PSTN to SI P Ca u se C ode Mapping PSTN Cause Code Description SI P E v ent 1 Unallocated number 404 N ot found 2 No route to s pec i f ied t r ansit net w ork 404.
VIP-2100 User ’ s manu al - 12 3 - SI P to PSTN Ca u se C ode Mapping I P E v ent Description PSTN Cause Code 404 N ot found No route to dest i nation 3 486 U s er here User busy 17 18 18 480 T empo.
VIP-2100 User ’ s manu al - 12 4 - Ap p endix 9 R ADI U S Form a t Attribu t es R A D I US Format V2.0 Start Accounting Request Attributes A t tri-bute Name Des c ription Format Sample 4 NAS- I P-Ad.
VIP-2100 User ’ s manu al - 12 5 - S top A c count i ng Reque s t A ttr i but e s A t tribute N A M E Des c ription Format Sample 4 NAS- I P-Address I P Address o f the I n-Bou n d gat e w ay Nu m e.
VIP-2100 User ’ s manu al - 12 6 - Authentication Request Attributes A ttribute N A ME Description Format Sample 4 NAS-IP- Address I P Address o f the In-Bound gate w ay Numeric 4 b y tes unsigned l.
VIP-2100 User ’ s manu al - 12 7 - Authorization R e quest Attributes A ttribute N A ME Description Format Sample 4 NAS-IP- Address I P Address o f the In-Bound gate w ay Numeric 4 b y tes unsigned .
VIP-2100 User ’ s manu al - 12 8 - Ap p endix 10 Q u ick Start Check List Host Ne t w ork: I P Addres s: _____. _____. _____. _____ Sub- M as k : _____. _____. _____. _____ De f au l t-Gate w a y: _____. _____. _____. _____ Interface Ne t w o r k: I P Addres s: _____.
VIP-2100 User ’ s manu al - 12 9 - 180 S D P: p Y es p N o 183 S D P: p Y es p No Local Cod e c Codec: p G .7 1 1 a-l a w p G .7 1 1 u-l a w p G .729 p None p G .
VIP-2100 User ’ s manu al - 13 0 - p E1 R 2 MF C hina ANI 7 d igi t s p E1 R 2 MF C hina n o AN I p E1 R 2 MF C hina n o ANI 7 digi t s p E1 R 2 MF C zech- R ep ub lic ANI p E1 R 2 MF C zech- R ep u.
VIP-2100 User ’ s manu al - 13 1 - p E1 R 2 MF V e n e z u el a - ANI p E1 R 2 MF V e n e z u el a - ANI 7 d i g i t s p E1 R 2 MF V e n e z u el a - n o ANI p E1 R 2 MF V e n e z u el a - n o ANI 7.
VIP-2100 User ’ s manu al - 13 2 - VIP-2100 FAQ Q1. Forgotten use r p ass w ord to logon VIP-2100. Answer: a. Logon b y a user has Administrator right to re s et the u s er ’ s p ass w ord b. Use the LCD control p anel to change the user id: admin or root ’ s pass w ord.
VIP-2100 User ’ s manu al - 13 3 - Q5. VIP-2100 cannot make a s u ccess call. Answer: a. Check PS T N t r unk read y to w ork or not. Y ou need to ha v e the follo w ing e v ent generated - “ 9504: trun k ala r m clear (trunk #) ” b. Check VIP-2100 is registered to H.
VIP-2100 User ’ s manu al - 13 4 - Q8. Does VIP - 2100 can cooperate w ith the Cisco V oI P produc t s? Answer: T he short ans w er is “ yes ” . The follo w ing con f i guration e x ample can be used for normal and f a x call.
VIP-2100 User ’ s manu al - 13 5 - session t ar g et sip-se r ver f ax rate 144 0 0 f ax protocol t 3 8 ls-re d un da n c y 1 hs-redu n dan c y 1 f all b ac k cisco sip-ua li n e con 0 speed 1 15 2 00 li n e a ux 0 li n e v t y 0 4 Q9. VIP-2100 cannot register to Cisco gatekeepe r .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Planet Technology VIP-2100 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Planet Technology VIP-2100 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Planet Technology VIP-2100 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Planet Technology VIP-2100 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Planet Technology VIP-2100, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Planet Technology VIP-2100.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Planet Technology VIP-2100. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Planet Technology VIP-2100 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
