Manuale d’uso / di manutenzione del prodotto AVH-X8500BT del fabbricante Pioneer
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Operation Manual D VD RDS A V RECEIVER A VH-X8500BT English.
Thank you for purchasing this PIONEER product. T o ensure proper use , please read through this manual before using this product. It is especially important th at you read and obser ve WARNING s and CAUTION si n this manual. Please keep the ma nual in a safe and acce ssible place for future r efer- ence.
Displaying lists related to the song currently playing (link search) 33 AppRadio Mode AppRadio Mode operation 34 Setting the App connection 35 Starting procedure 35 Setting the Keyboard 36 Setting the.
Setting the DivX subtitle file 59 Displaying the DivX â VOD registration code 59 Automatic playback of DVDs 59 System settings Setting the App connection 60 Switching the auxiliar y setting 60 Settin.
IMPORT ANT SA FEGUARDS Please read all of these instructions regarding your display and retain them for future refer- ence. 1 Do not install the display where it may (i) obstruct the driver ’ s visi.
When using the rear view camera With an optional rear view camera, this unit can be used as an aid to keep an eye on trai- lers, or when backing into a tight parking spot. WARNING ! SCREEN IMAGE MA Y APPEAR RE- VERSED. ! USE INPUT ONL Y FOR REVERSE OR MIRROR IMAGE REAR VIEW CAMERA.
If you want to dispose this product, do not mix it with general household waste. There is a se- parate collection system for used electronic products in accordance with legislation that re- quires proper treatment, recovery and recy- cling.
About this manual ! This unit features a number of sophisti- cated functions to ensure superior recep- tion and operation. All the functions have been designed for the easiest possible use, but many are not self-explanatory. This op- eration manual will help you benefit fully from this unit ’ s potential and to maximize your listening enjoyment.
Head unit 12 35 6 7 48 9a b 1 RESET F or details refer to Resetting the micropro- cessor on page 73. 2 SRC/OFF 3 +/ – (VOLUME/VOL) 4 MUTE Press to mute. Press again to unmute. 5 Home button Displaying the home display. The display returns to the Launcher screen while a 3rd-party application is being used in AppRadio Mode .
HOME display (Rear) REAR Bluetooth Favorite Theme System Settings Audio Video USB/iPod1 Disc Mirror SD AV 1 OFF 4 5 6 7 Flick/drag the icon to switch between F ront and Rear for HOME display . Make sure to touch the display to flick/drag them. The following section describes how to switch the output source for the rear monitor .
Selecting a source Available source modes ! Radio – Radio tuner ! Disc – Built-in DVD and CD player ! USB/iPod 1 – USB/iPod 1 ! USB/iPod 2 – USB/iPod 2 ! SD – SD memory card ! Bluetooth Audio – Built-in Bluetooth audio ! AUX – AUX ! AV – AV input Selecting a source ! Using SRC/OFF 1 Press SRC/OFF .
Common operations for menu settings/lists Starting the Bluetooth telephone menu. For details refer to Bluetooth tele- phone on page 46. Displaying the list menu. Starting the search function. Displaying the EQ (Audio function menu). Displaying the F avorite menu.
Activating the touch panel keys T ouch panel keys 2 -01:00 01:00 y Return 2 / 2 DVD-V 13. APR PM 12:25 2 -01:00 01:00 2ch 48kHz 16bit Dolby D MENU MENU TOP 1 / 2 XX XX XXXXXXXXXXXXXXXX 1 1 1 T ab key Switching the touch panel keys on the dis- play . Using the rear view A rear view camera sold separately is required for using the rear view mode.
! USB/iPod 1 and SD are compatible DivX/ MPEG-4/WMV/H.264 only . ! Y ou cannot use this function while using MIX- TRAX. If you use MIXTRAX while this function is in use, this function will turn off. Using sound retriever Automatically enhances com- pressed audio and restores rich sound.
Adjusting the angle of the LCD panel and ejecting media CAUTION Keep hands and fingers clear of the unit when opening, closing, or adjusting the LCD panel. Be especially cautious of children ’ s hands and fin- gers. Adjusting the LCD panel angle 1 Press h (eject) to display the ejecting menu.
2 T ouch the detach key . The front panel automatically slides toward you. 3 Slide the dial at the bottom of the front panel to the right, and lift up the front panel while pushing down on the dial. 4 Put the front panel into the provided protective case for safe keeping.
T uner operations T ouch panel keys Radio 13 ARP PM 12:25 1 2 3 4 5 6 87 . 50 MHz TA Local News OFF ON FM MW 1 TEXT WWWWWWWWWWW W WWWWWWWWWWWWW W WWWWWWWWWWWWW W WWWWWWWWWWWWW W STEREO 1 4 5 6 7 8 9 a 23 1 Band key Selecting a band ( FM1 , FM2 or FM3 )b y touching the lef t icon.
Radio text data transmitted by RDS stations, such as station information, the name of the currently broadcast song and the name of the artist, can be displayed on this tuner .
Storing the tagged information to your iPod 1 Connect your iPod. When your iPod is connected to this unit, your iP od starts storing the tagged information automatically . # While transferring the tag, you cannot select the SD source. 2 When completed, indicator turns off and the tagged information is stored on your iPod.
Using news program interruption When a news program is broadcast from a PTY code news station, the unit can switch from any station to the news broadcast sta- tion.
Switching Auto PI Seek The unit can automatically search for a differ- ent station with the same programming, even during preset recall. 1 Press the home button to switch to the home display . 2 T ouch the system key to open the sys- tem menu. 3 T ouch Auto PI on the system menu to turn Auto PI Seek on.
Introducing movie operations Y ou can use this unit to view DVD/DVD-R/ DVD-RW/CD/CD-R/CD-RW movie files. T ouch panel keys DVD video 2 -01:00 01:00 y Return 2 / 2 DVD-V 13.
b Return key Returning to the specified scene to which the DVD currently being played has been preprogrammed to return. This function cannot be used if a specified scene has not been preprogrammed on the DVD disc. c Bookmark key During playback, touch the point at which you want to resume playback the next time the disc is loaded.
! There may be touch panel keys not listed under Intr oducing movie operations on page 22 that appear on the screen. Refer to Indicator list on page 81. ! With some DVDs, switching between lan- guages/audio systems may only be possible using a menu display .
Switching the media file type When playing a digital media containing a mixture of various media file types, such as DivX, MPEG -1, MPEG-2, MPEG-4 and MP3, you can switch between media file types to play .
Repeating playback % T ouch the repeat key . ! Disc – Play through the current disc ! Chapter – Repeat the current chapter ! Title – Repeat the current title ! T rack – Repeat the current trac.
Note Y ou may not be able to select or use this function depending on the disc and the playback location. PBC playback (F unction for Video CDs) During playback of Video CDs featuring PBC (playback control), PBC On is displayed. 1 Start the search function.
! Y ou can confirm the number of times that the content can be played by checking the message, This DivX rental has used out of views. . Important ! In order to play DivX VOD contents on this unit, you first need to register the unit with your DivX VOD contents provider .
iPod control This manual applies to the following iP od models. iPod with 30-pin connector — iP od touch 4th generation — iP od touch 3rd generation — iP od touch 2nd generation — iP od touch .
5 Repeat key Selecting the repeat range. 6 Screen mode key Changing the screen mode. Refer to Changing the wide-screen mode on page 14. 7 Pause and play key P ausing playback. Returning to normal playback during paused, slow motion, or frame-by-frame playback.
8 Shuffle key Playing songs on the iP od in random order . 9 Repeat key Selecting the repeat range. a Change speed key Changing the speed of audiobook playback on the iPod . b Genre Displaying the Genres list on the iPod . c Album title Displaying the Albums list on the iPod .
Repeating playback % T ouch the repeat key . ! One – Repeat just the current video/song ! All – Repeat all videos/songs in the selected list on the iP od Playing videos from your iPod Videos can be played on this unit if an iP od with video capabilities is connected.
! Artists (artists) ! Albums (albums) ! Songs (songs) ! Podcasts (podcasts) ! Genres (genres) ! Composers (composers) ! Audiobooks (audiobooks) 3 T ouch the title of the list that you want to play . Repeat this operation until you find the de- sired video/music.
AppRadio Mode operation This system can switch to the AppRadio Mode , which you can display and operate the application for iPhone or Android device on the screen. In AppRadio Mode , you can operate applica- tions with finger gestures such as tapping, dragging, scrolling or flicking on the screen of the system.
Android compatibility ! Operation methods may var y depending on the Android devices and the sof tware ver- sion of Android OS. ! Depending on the version of the Android OS, it may not be compatible with this equipment. ! Compatibility with all Android devices is not guaranteed.
— A Bluetooth connection is required for Android devices. Refer to Bluetooth connec- tion menu on page 69. When there are devices connected to both RGB input and HDMI input, priority is given to the de- vice connected to HDMI input. 3 Start an application available for AppRadio Mode from the iPhone or the Android device.
Moving images operations Y ou can use this unit to view external storage device (USB, SD) files. T ouch panel keys USB 2 -1 Dolby D Multi ch 1J A N PM 12:43 01 01 Media FULL OFF OFF 19'51'&a.
! Y ou can also switch between subtitle lan- guages using Video Setup menu. For details, refer to Setting the subtitle language on page 56. ! This unit will return to normal playback if you change the subtitle language during fast for- ward/fast reverse, pause or slow motion playback.
Basic operations Playing back tracks 1 Connect the USB storage device or insert the SD card. Playback will automatically start. When the source icon is not displayed, it can be displayed by touching the screen. F ast for warding or reversing using the buttons 1 Press and hold c or d ( TRK ).
9 Screen mode key Changing the screen mode. Refer to Changing the wide-screen mode on page 14. a Pause and play key Starting or pausing the slideshow . Basic operations Playing still images 1 Connect the USB storage device or insert the SD card. Playback will automatically start.
Playing videos from external storage device (USB, SD) T ouch the playback sign of the thumbnail to preview the file. T ouch the title to start playback. Playing DivX â VOD content Operation is the same as that for Disc. Refer to Playing DivX â VOD content on page 27.
Sound playback operations Y ou can use this unit to listen to Bluetooth audio files. Notes ! Depending on the Bluetooth audio player con- nected to this unit, the available operations will be limited to the following two levels: — A2DP profile (Advanced Audio Distribution P rofile): Y ou can only playback songs on your audio player .
! T o ensure proper operation, connect the dock connector cable from the iPod directly to this unit. ! While the iPod is connected to this unit, the iP od cannot be turned on or off . ! If the characters recorded on the disc are not compatible with this unit, those characters will not be displayed.
MIXTRAX operation MIXTRAX is original technology for creating non-stop mixes of selections from your audio librar y , complete with DJ effects that make them sound as if a DJ is right there with you playing the music.
3 T ouch MIXTRAX Setup on the system menu. MIXTRAX setting items are displayed. ! Short Playback Mode – When turned on, select an audio track playback length. When this mode is turned off , the audio track will play all the way to the end. 60s (60 sec.
Bluetooth telephone operations Y ou can use Bluetooth telephone. Important ! Leaving the unit on standby to connect to your phone via Bluetooth while the engine is not running can drain the batter y. ! Advanced operations that require attention such as dialing numbers on the monitor , etc.
c Off-hook key Accepting an incoming call. Making a phone call, when selecting a phone number . Switching between callers on hold. d V oice control key Notes ! P rivate mode can only be operated while you are talking on the phone. ! T o end the call, both you and the other caller must hang up your phones.
Note The contacts on your phone will normally be transferred automatically when the phone is con- nected. If it is not, use your phone menu to trans- fer the contacts. The visibility of this unit should be on when you use the phone menu. Refer to Switching visible unit on page 70.
1 T ouch the history key to display the call history list. 2 Select Missed Calls, Dialed Calls or Received Calls. Displaying the received call list. Displaying the dialed call list. Displaying the missed call list. 3 T ouch the list number to select a phone number .
Making a call by entering phone number 13 APR PM 12:25 1 12 3 45 6 78 9 *0# C + Abcdefghi XXXXXXXXXXXXXXXX Private ON Vol Important Be sure to park your vehicle in a safe place and apply the parking brake when per forming this op- eration. 1 T ouch the key pad key to start entering the phone number .
Menu operations T ouch panel keys SonicCenter Control FR: 0 Powerful On LR: 0 LR: 0 OFF ON Loudness Subwoofer Bass Booster High Pass Filter Source Level Adjuster Fader/Balance F/R 0 Powerful Off L/R 0.
Using fader/balance adjustment Fader/Balance displays when R ear Speaker is set to Full on the System Menu. Y ou can change the fader/balance setting to provide an ideal listening environment for all of the occupied seats. 1 Press the home button to switch to the home display .
3 T ouch Graphic EQ on the audio function menu. # Y ou cannot select or adjust the equalizer curves of Custom1 and Custom2 when using the auto-equalizer .
3 T ouch c or d to select a desired level for loudness. Off (off) — Low (low) — Mid (mid) — High (high) Using subwoofer output This unit is equipped with a subwoofer output which can be turned on or off . ! The cut-off frequency and output level can be adjusted when the subwoofer output is on.
5 T ouch or to adjust the source vo- lume. Range: +4 to – 4 Notes ! Source Level Adjuster is not available when FM is selected as the source. ! The MW/L W volume level can also be adjusted with this function. ! Video CD, CD, compressed audio, DivX, MPEG-1, MPEG-2 and MPEG-4 are automati- cally set to the same source level adjustment volume.
Setting the subtitle language Y ou can set a desired subtitle language. When available, the subtitles will be displayed in the selected language. 1 Press the home button to switch to the home display . 2 T ouch the video setup key to open the video setup menu.
Note If the selected language is not available, the lan- guage specified on the disc is displayed. Setting the multi-angle DVD display The angle icon can be set so it appears on scenes where the angle can be switched. 1 Press the home button to switch to the home display .
Setting parental lock Some DVD video discs let you use parental lock to restrict children from viewing violent and adult-oriented scenes. Y ou can set paren- tal lock to the desired level. ! When you have a parental lock level set and play a disc featuring parental lock, code number input indications may be dis- played.
Setting the DivX subtitle file Y ou can select whether or not to display DivX external subtitles. ! The DivX subtitles will be displayed even when Custom is selected if no DivX exter- nal subtitle files exist. 1 Press the home button to switch to the home display .
Setting the App connection Refer to Setting the App connection on page 35. Switching the auxiliary setting Activate this setting when using an auxiliar y device connected to this unit. 1 Press the home button to switch to the home display . 2 T ouch the system key to open the sys- tem menu.
! If “ Update Failed! ” appears on the screen, touch Continue to proceed and start the re- covery sequence. Displaying the firmware version If this unit fails to operate properly, you may need to consult your dealer for repair . In such cases, you may be asked to specify the firm- ware version.
Selecting the system language The system language can be selected. If text information such as the title name, artist name or a comment is embedded in a Eur- opean language, they can also be displayed on this unit.
Setting the rear output and subwoofer controller This unit ’ s rear output (rear speaker leads out- put and RCA rear output) can be used for full- range speaker ( Full ) or subwoofer ( Subwoofer ) connection.
Updating Bluetooth connection software This function is used to update this unit with the latest Bluetooth sof tware. For about Bluetooth software and updating, refer to our website. Important Never turn the unit off and never disconnect the phone while the software is being updated.
! Change this setting if the display switches to the rear view camera video by error while you are driving for ward. ! T o stop watching the rear view camera video and return to the source display , press and hold MUTE . ! T ouch the RearView icon to display the rear view camera image while driving.
Before operating the auto EQ function ! Carr y out auto EQ in as quiet a place as possible, with the car engine and air condi- tioning switched off . Also cut power to car phones or portable telephones in the car , or remove them from the car before carr ying out auto EQ.
7 Plug the microphone into the micro- phone input jack on this unit. 8 T ouch Start to start auto EQ. 9 When the 10-second countdown starts, get out of the car and close the door within 10 seconds. A measurement tone (noise) is emitted from the speakers, and auto EQ measurement be- gins.
Using the Favorite menu 1 Display menu columns to register . Refer to Menu operations on page 51. # Y ou can customize menus except Video Setup menu. 2 T ouch the star icon in the menu column for the desired menu to register the menu. The star icon for the selected menu is filled in.
Bluetooth connection menu operations If you are using a cellular phone that can be connected via Bluetooth wireless technology , we recommend that you use your phone to search for this unit and establish a connection between it and your phone. The PIN code is set to 0000 as default.
3 T ouch Auto Connect to turn automatic connection on. If your Bluetooth device is ready for a Bluetooth wireless connection, a connection to this unit will autom atically be established. # T o turn automatic connection off , touch Auto Connect again.
Selecting the illumination color This unit is equipped with multiple-color illu- mination. Direct selection from preset illumination colors Y ou can select an illumination color from the color list. 1 Press the home button to switch to the home display .
Adjusting the response positions of the touch panels (T ouch Panel Calibration) If you feel that the touch panel keys on the screen deviate from the actual positions that respond to your touch, adjust the response po- sitions of the touch panel.
Resetting the microprocessor By pressing RESET , you can reset the micro - processor to its initial settings without chan- ging the bookmark information.
T roubleshooting Common Symptom Cause Action (Refer- ence page) The power will not turn on. The unit will not operate. Leads and con- nectors are incor- rectly connected. Confirm once more that all connec- tions are correct. The fuse is blown. Rectify the cause and then replace the fuse.
Symptom Cause Action (Refer- ence page) Nothing is dis- played. The touch panel keys can- not be used. The rear view camera is not connected. Connect a rear view camera. Camera Polarity is at incorrect setting. Press the home button to return to the source display and then select the correct setting for Camera Polarity .
Symptom Cause Action (Refer- ence page) The image is extremely un- clear/distorted and dark dur- ing playback. Some discs fea- ture a signal to prohibit copying.
T uner Message Cause Action No Data Pro- vided This unit cannot receive artist name/song title information. Move to the desir- able location with good reception. No Data This unit cannot receive program ser vice name in- formation. Move to the desir- able location with good reception.
External storage device (USB, SD) Message Cause Action (Refer- ence page) Unplayable File This type of file cannot be played on this unit. Select a file that can be played. There are no songs. T ransfer the audio files to the USB storage device and connect.
Message Cause Action (Refer- ence page) It is not possi- ble to write it in the flash. This unit ’ s flash memor y used as the temporar y storage area is full. Select a file that can be played. Y our device is not author - ized to play this DivX pro- tected video.
Message Cause Action Already stored This tag informa- tion is already stored in mem- or y. T ag information can only be saved once for any given song. T ag informa- tion cannot be saved for the same song more than once. Bluetooth Message Cause Action Error -10 The power failed for the Bluetooth module of this unit.
Indicator list Area 1 Area 2 Area 3 Area 1 Indicates that the volume is ad- justed. Indicates that the mute function is on. Indicates that the sound is attenu- ated. Area 2 Shows when downloadable song information (tag) from a radio sta- tion is received.
Shows the song title when receiv- ing the tag information. Shows the song title of the song currently being played for MP3/ WMA/AAC/WAV files. Shows the comment currently being played. Shows the station name currently tuned in to. Shows the artist name when re- ceiving the tag information.
Handling guidelines Discs and player Use discs featuring any of the followi ng logos. Use 12-cm discs. Do not use 8-cm discs or an adapter for 8-cm discs. Use only conventional, fully circular discs. Do not use shaped discs. Do not insert anything other than a DVD -R/RW or CD- R/RW into the disc loading slot.
SD memory card This unit supports only the following types of SD memor y cards. ! SD ! SDHC Keep the SD memor y card out of the reach of chil- dren. Should the SD memor y card be swallowed, con- sult a doctor immediately. Do not touch the connectors of the SD memory card directly with your fingers or with any metal device.
JPEG picture files JPEG is short for Joint Photographic Exper ts Group and refers to a still image compression tech nology standard. Files are compatible with Baseline JPEG and EXIF 2.1 still images up to a resolution of 8 192 × 7 680. (EXIF format is used most commonly with digital still cam- eras.
DivX compatibility Compatible format: DivX video format implement ed in relation to DivX standards File extensions: .avi or .divx DivX Ultra format: Not compatible DivX HD format: Not compatible DivX .
! iP od touch 4th generation (software version 5.1.1) ! iP od touch 3rd generation (sof tware version 5.1.1) ! iP od touch 2nd generation (software ver- sion 4.2.1) ! iP od touch 1st generation (software version 3.1.3) ! iP od classic 160GB (software version 2.
Example of a hierarchy Level 1 Level 2 Level 3 Level 4 01 02 03 04 05 : Folder : Compressed audio file 01 to 05: Folder number 1 to 6 : Playback sequence Disc F older selection sequence or other operation may differ depending on the encoding or writ- ing software.
! When using a cellular phone, keep the an- tenna away from the display to prevent dis- ruption of the video image by the appearance of spots, colored stripes, etc. LED (light-emitting diode) backlight ! At low temperatures, using the LED back- light may increase image lag and degrade the image quality due to the characteristics of the LCD screen.
WMA Windows Media is either a registered trade- mark or trademark of Microsoft Corporation in the United States and/or other countries. This product includes technology owned by Microsoft Corporation and cannot be used or distributed without a license from Microsoft Licensing, Inc.
libpng versions 1.2.6, August 15, 2004, through 1.5.0, Januar y 6, 2011, are Copyright (c) 2004, 2006-2010 Glenn Randers-Pehrson, and are distributed according to the same disclaimer and license as libpng-1.2.5 with the following individual added to the list of Contributing Authors Cosmin T ruta libpng versions 1.
Also, the PNG logo (in PNG format, of course) is supplied in the files "pngbar .png" and "pngbar.jpg (88x31) and "pngnow .png" (98x31). Libpng is OSI Certified Open Source Software. OSI Certified Open Source is a certification mark of the Open Source Initiative.
Language code chart for DVD Language (code), input code Japanese (ja), 1001 Dzongkha (dz), 0426 Kurdish (ku), 1121 Kinyarwanda (r w), 1823 English (en), 0514 Ewe (ee), 0505 Komi (kv), 1122 Sanskrit (s.
Specifications General Rated power source ............... 14.4 V DC (allowable voltage range: 10.8 V to 15.1 V DC) Grounding system ................... Negative type Maximum current consumption ..................................................... 10.
AAC decoding format ............ MPEG -4 AAC (iT unes en- coded only) (V er . 10.6 and earlier) WAV WAV signal format ........ Linear PCM, MS ADPCM (.wav) Sampling Frequency .... Linear PCM:16 kHz, 22.05 kHz, 24 kHz, 32 kHz, 44.1 kHz, 48 kHz MS ADPCM:22.
WMV WMV decoding format ........................................... Main Profile (.wmv) Max Bit Rate .................... 8 000 kbps Max F rame Rate ............. 30 fps Audio Codec .................... WMA Decode Size ..................... MAX:720 (H) x 1 280(W), MIN:48(H) x 48(W) MPEG-4 MPEG-4 video decodin g format .
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PIONEER CORPORA TION 1-1, Shin-ogura, Saiwai-ku, Kawasaki-shi, Kanagaw a 212-0031, JAP AN PIONEER ELECTRONICS (USA) INC. P .O . Box 1540, Long Beach, California 90801-1540, U.S.A. TEL: (800) 421-1404 PIONEER EUROPE NV Haven 1087, Keetberglaan 1, B-9120 Melsele, Belgium/Belgique TEL: (0) 3/570.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Pioneer AVH-X8500BT è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Pioneer AVH-X8500BT - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Pioneer AVH-X8500BT imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Pioneer AVH-X8500BT ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Pioneer AVH-X8500BT, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Pioneer AVH-X8500BT.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Pioneer AVH-X8500BT. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Pioneer AVH-X8500BT insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
