Manuale d’uso / di manutenzione del prodotto ISDN 7507 del fabbricante AT&T
Vai alla pagina of 57
AT&T DEFINITY™ Communications System Generic 2 ISDN 7505, 7506, and 7507 Terminals User's Guide.
NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.
Contents Your ISDN Terminal What the Features Do How to Use the Features Abbreviated Dialing Automatic Callback Bridging 1 Call Coverage Call Forwarding—Busy/Don't Answer Call Forwarding—Foll.
Priority Calling Select Ring Self-Test Send All Calls Speakerphone Transfer Voice Message Retrieval Tones and Their Meanings Key Words to Know Quick Reference Lists 18 18 19 20 20 21 22 23 24 27.
Your ISDN Terminal Your ISDN terminal is designed so that you can conveniently use the many features of the AT&T DEFINITY™ Communications System Generic 2. Familiarize yourself with your terminal shown in Figure 1 and explained on the following page.
7507 Figure 1. ISDN Terminals 1.
Call appearance/feature buttons Redial button Select button Mute button Speaker button Volume button Transfer button At least 2 of these buttons are devoted to handling incoming and outgoing calls (ca.
Hold Button Conference button Drop button Message light Dial pad Handset Adjunct jack Line jack For putting a call on hold. For setting up conference calls. For disconnecting from a call or dropping the last party added to a conference call. A green light that comes on steadily when a message has been left for you.
What the Features Do Here are brief descriptions of 23 voice features, including what each one does and how you might want to use it. You will have the Conference, Drop, Hold, Message, Mute, Redial, Select Ring, Self-Test, and Transfer features. In addition, you may have many of the other features listed here; your System Manager can advise you.
Bridging Permits you to answer or join in calls to someone else’s extension by pressing a bridged appearance button on your terminal. This button can be any call appearance button labeled with another user’s primary extension number, as assigned to you by your System Manager.
Conference Allows you to add a third party to a call, so that you can conduct a 3-way conversation. (If you wish to conference more than 3 parties, call your attendant for assistance.) Use to set up time-saving conferences, or to spontaneously include a third party important to a discussion.
Leave Word Calling (LWC) Leaves a message for another extension to call you back. The called party will be able to dial Message Center, AUDIX, or a covering user to retrieve a short, standard message which gives your name and extension, the date and time you called, and the number of times you called.
Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by telephone calls.
How to Use the Features The procedures which follow give short, step-by-step instructions for using each of the features. For your convenience, features are listed alphabetically. Special Instructions The first time you use these procedures, you will need to customize them for yourself by following the directions.
Conventions The following conventions are used in the procedures: Gray Type Procedural steps in gray type are steps that you should follow if you do not have a button assigned for the feature. xxxxx This box represents a call appearance button which is used exclusively for placing, receiving, or holding calls.
Quick Reference Lists At the end of this booklet is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellaneous extensions. Once you have completed the lists, flip to that page as needed, or make a photocopy and keep it handy.
Abbreviated Dialing Note: If you hear the intercept tone while programming, start from the beginning. Abbreviated Dialing buttons must first be assigned by your System Manager.
Note: Record your personal list items on the Abbreviated Dialing list in the back of this booklet; group and system lists are available from your System Manager.
Automatic Callback To automatically place 1 Press Auto Callback and dial extension another call to an [confirmation tone] extension that is busy ● Green light comes on until callback is completed or canceled Note: If you send your calls to coverage, you cannot activate Automatic Callback.
To cancel Automatic Callback 1 Press Auto Callback again or Dial Automatic Callback Cancel code [confirmation tone] ● Green light goes off Bridging To answer a bridged call 1 Press xxxxx.
Call Coverage To answer a call for a 1 Press xxxxx of incoming call when ring begins or co-worker for whom you green light flashes are a coverage point Note: The call is not at your voice terminal until the light is flashing.
To talk privately with 1 Press Transfer [dial tone] co-worker after answering ● Call is put on hold a redirected call 2 Press Consult or Dial co-worker's extension [priority ring to co-worker] Note: You can privately discuss call; if co-worker is not available, press the fluttering xxxxx to reconnect to call.
Call Forwarding—Busy/Don't Answer To program Call 1 Press Call Forward Forwarding—Busy/Don’t or Dial Call Forward—Busy/Don’t Answer code Answer [dial tone] 2 Dial extension wher.
To cancel Call 1 Press Call Forward again Forwarding—Busy/Don’t or Dial Call Forward Cancel code Answer [confirmation tone] 2 Hang up ● Your calls will ring at your own voice terminal ag.
Call Forwarding—Follow Me To temporarily redirect all 1 Press Call Forward calls to an extension of or Dial Call Forward — Follow Me code your choice [dial tone] 2 Dial extension or number.
Call Park To park a call (for 1 retrieval at any extension) 2 3 4 5 6 Press Transfer [dial tone] ● Second party is put on hold Press Call Park or Dial Call Park trunk code [dial tone.
Call Pickup To answer a call to a 1 Press Call Pickup member of your pickup or Dial Call Pickup code group when your voice ● You are connected to ringing call terminal is idle To answer a ca.
Call Waiting To answer a call waiting 1 Complete present call and hang up [ringing] tone ● Receive ringing from waiting call (1—internal, 2—outside, 3—priority) 2 Pick up and answer To answer .
Conference ✔ To add a third party to a 1 Press Conference Ring [dial tone] call ● Present call put on hold and you are given a new call appearance 2 Dial number of third party and wait for.
To drop third party 1 Press Drop ● You remain connected to original party 13.
Drop ✔ To disconnect from a 1 Press Drop normal call, or to drop the last party added to a Note: Parties other than the last one must conference call disconnect to be released from the conference call.
Hold ✔ To keep a call waiting 1 Press Hold while you answer another ● Green light flutters call, make a call, or perform some other task Note: If you put a conference call on hold, the other parties remain connected.
Intercom To make a call to your 1 Press Icom Auto xxx predetermined Automatic ● Intercom partner Special intercom ring is sent [dial tone] To dial a call to a member 1 Press Icom Dial .
Last Number Dialed To automatically redial 1 Press Redial the last number you ● dialed (extension, outside Number is automatically dialed (up to 32 digits) number, or trunk/feature Note: Pressing the Redial button without lifting code) the handset automatically activates the Speakerphone or SPOKESMAN loudspeaker.
Leave Word Calling (LWC) To leave a message after Note: To do this, you must have a LWC button dialing an extension (when call is not 1 Press LWC any time after you complete dialing an.
To cancel a Leave Word 1 Press Cancel LWC Calling message (you or Dial Leave Word Calling Cancel code cannot cancel messages for an AUDIX subscriber) 2 Dial extension [dial tone] [confirmation tone] ● Message is deleted Note: If reorder tone is heard, message is not deleted; try again.
Message ✔ To retrieve a message 1 On 7506 or 7507, press MSG Retrieval when your Message light 2 Move through the messages with the following is on buttons: Next for next message .
Mute ✔ To mute your handset 1 Press Mute speaker or the ● Speakerphone Green light comes on ● Current call is muted (far end cannot hear you) To remove mute 1 Press Mute again .
Priority Calling To place a priority call 1 Press Priority (3-burst ring) or Dial Priority Calling Code [dial tone] 2 Dial extension 3 Wait for called party to answer To change a regular call .
Select Ring ✔ To select a personalized 1 ring 2 3 4 5 Press Select (while on-hook) ● Green light comes on Press Conference Ring ● Current ring pattern plays To hear the next patt.
Self-Test ✔ To test the lights and 1 ringer of your voice terminal 2 3 4 5 Press Select (while on-hook) ● Green light comes on Press Drop ● Self-test begins ● If the test passe.
6 Hang up the handset ● If the self-test fails, or if it passes but your set is not working properly, contact your System Manager Note: If you do not press the Select and Drop buttons, the set automatically exits self-test 30 seconds after the last button press.
Send All Calls To send all incoming calls 1 (except priority calls) Press Send All Calls (while on-hook or off-hook) or Dial Send All Calls code immediately to an [confirmation tone] assigned extension, AUDIX, or Message Note: You may hear a ring-ping tone as each call Center for coverage is sent to coverage.
Speakerphone ✔ To place/answer a call 1 without lifting the handset, or to use speakerphone with any 2 feature 3 Press Speaker ● Green lights come on Speaker and xxxxx Plac.
To change from handset to speakerphone 1 Press Speaker ● Green light on Speaker comes on 2 Hang up handset.
Transfer ✔ To send present call to 1 Press Transfer [recall dial tone] another extension or outside number ● Present call put on hold 2 Dial extension or number that call is to be transfer.
Voice Message Retrieval To retrieve your voice 1 Dial the Voice Message Retrieval code (while messages when your on-hook or off-hook) [dial tone] Message light is on 2 Press [ # ] [voice prompting] Note: Do not press [ # ] if calling from someone else's extension; instead, dial your own extension number and (if prompted) your security code.
4 Hang up or press Drop to end Voice Message Retrieval To retrieve voice messages 1 for a co-worker 2 3 4 Dial Voice Message Retrieval Coverage code (while on-hook or off-hook) [dial tone] Dia.
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones ● 1 ring — A call from another extension. ● 2 rings — A call from outside or from the attendant.
● ● ● ● ● ● ● ● call waiting tone — One, two, or three beeps of high-pitched tone, not repeated; indicates an incoming call is waiting to be answered. Number of beeps designates the source: 1 for an internal call, 2 for an outside or attendant call, 3 for a priority call.
Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main telephone console.
extension A dialing number of 3 to 5 digits assigned to each voice terminal connected to your DEFINITY Generic 2. feature A special function or service, such as Conference, Hold, Send All Calls, etc. feature code A dial code of 1 to 4 digits, which you use to activate or cancel the operation of a feature.
personal list One of the 3 types of Abbreviated Dialing lists; programmable by the System Manager or by you, the user. Contains telephone numbers of your choice, and stores each of them as a 1- or 2-digit list item, depending on the number of members in the list.
stored number A telephone number which has been programmed and stored as a 1-, 2-, 3-, or 4-digit list item for use with Abbreviated Dialing. It can be a complete or partial telephone number, an extension number, or a trunk or feature code.
Quick Reference Lists Feature Codes Feature ABBREVIATED DIALING Personal Group System Program CALL FORWARDING— BUSY/DON’T ANSWER Cancel CALL FORWARDING— FOLLOW ME Cancel CALL PARK Answer Back Co.
Trunk Codes Abbreviated Dialing Description Code Item No. Personal List 1 Personal List 2 1 2 3 5 Miscellaneous 7 Description Extension 8 Message Attendant 4 6 9 0.
555-104-719 Issue 1, October 1989 Graphics © 1989 AT&T.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il AT&T ISDN 7507 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del AT&T ISDN 7507 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso AT&T ISDN 7507 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul AT&T ISDN 7507 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il AT&T ISDN 7507, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del AT&T ISDN 7507.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il AT&T ISDN 7507. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo AT&T ISDN 7507 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
