Manuale d’uso / di manutenzione del prodotto 964 del fabbricante AT&T
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P ara recibir este manual en español, por fav or llame al 1 800 222-3111. A T&T and the globe symbol are registered trademar ks of A T&T Corp. licensed to Advanced American T elephones. 1 F our-Line Inter com Speak erphone 9 64 © 2000 Adv anced American T elephones.
BEFORE Y OU BEGIN ........................3 Glossar y ................................................4 Features List..........................................6 A udible Signals .....................................7 INST ALLA TION ...................
• Check to be sure y our box contains: 1 T elephone 1 Handset 1 Handset cord 1 Mounting base 2 Seven-f oot line cords 1 Eight-inch line cord 1 P ower adapter 1 W ar ranty inser t 1 9V batter y 1 Use.
Y ou may , however , live in a region where f or calls within your own ar ea code, you must dial 10 digits (that is, the three-digit area code and phone number). If this applies to you, enter "000" for the Home Area Code and enter your area code as a Local Area Code.
Specify times to be considered Day or Night for Auto-Attendant f eatures Set length of time the phone will ring before the ans wering machine picks up the call Set maximum length of messages to be rec.
• Two Two-Line Jacks INST ALLA TION 9 2 Connect the telephone line cords to the telephone. • Four One-Line Jacks (T o use this installation option, you’ ll need to purc hase two two-line adapters. Adapter s are available at retail stores or by calling 1 800 222–3111.
INST ALLA TION 11 INST ALLA TION 10 W all Installation 1 Reverse the handset tab. Hold down the s witchhook, then pull the tab out and rotate it 180 degrees. Push the tab down into the groov es so it settles into position. 2 Install one 9V battery. • Press in on the tabs and remov e the telephone base.
6 Connect the power adapter to the telephone. Use only the pow er adapter provided with this product. T o obtain a replacement, call 1 800 222–3111. Plug one end of the power adapter into the jac k labeled ADAPTER on the back of the phone. 7 Check for dial tone.
SET UP SY STEM FEA TURES 15 INST ALLA TION 14 Use the Navigation buttons to progr am or chang e the system featur es setup. • Press G to enter the Progr amming mode. The scr een displays: NOTE: If y ou do not pr ess a k ey to continue pr og ramming within 20 seconds, the system automatically e xits the Progr amming mode.
SET UP SY STEM FEA TURES 17 SET UP SY STEM FEA TURES 16 T ur n CO VM Indicator On or Off for Each Line If you subscribe to V oice Mail ser vice with your local telephone ser vice provider , turn the CO VM indicator on to have the screen displa y the appropriate line number s when there are messag es waiting.
SET UP SY STEM FEA TURES 19 SET UP SY STEM FEA TURES 18 Assign the Line Gr oup for this Phone 1 Press G . 2 Press - until the screen displays LINE GROUP , then press > . 3 Press - or + to select the desired setting. 4 Press S to store your selection.
SET UP SY STEM FEA TURES 21 SET UP SY STEM FEA TURES 20 Pr ogram the Da y and Night Times for Auto-Attendant NOTE: The Auto-Attendant f eature only w orks with tw o or more 964 phones. 1 Press G . 2 Press - until the screen displays DAY/NIGHT TIME , then press > .
SET UP SY STEM FEA TURES 23 Set Auto-Attendant Pickup Dela y 1 Press G at the Auto-Attendant phone. 2 Press - until the screen displays AUTO ATT PICKUP , then press > . 3 Press - or + to select the desired number of seconds (from 6 to 30). NOTE: Six seconds equals about one ring, tw elve seconds is about tw o rings, and so on.
SET UP SY STEM FEA TURES 24 TELEPHONE OPERA TION 25 Activate custom-calling services Activate temporary tone dialing Activate hands-fr ee calling for speakerphone Activate hands-fr ee calling for head.
TELEPHONE OPERA TION 27 TELEPHONE OPERA TION 26 T o switch fr om speakerphone to handset, lift the handset. T o switch fr om headset to speakerphone (when handset is in the cradle), press K . T o switch fr om headset to speakerphone (when handset is off-hook), press K and replace the handset.
TELEPHONE OPERA TION 29 TELEPHONE OPERA TION 28 Ringer V olume Y ou can adjust the r inger v olume while the phone is ringing. While the line is ringing, press V olume + or V olume - to reach the desired level. This phone has four ring er volume lev els.
TELEPHONE OPERA TION 31 TELEPHONE OPERA TION 30 T emporar y T one Dialing If you hav e dial pulse (rotar y) ser vice, you can c hange from dial pulse to touch tone dialing during a call by pressing t . This is useful if you need to send touch tone signals f or access to telephone banking or long- distance ser vices.
DIRECT OR Y OPERA TION 33 TELEPHONE OPERA TION 32 Remove a dir ectory entry Scr oll thr ough dir ectory entries Edit dir ectory entries Dial a number fr om the dir ectory Enter characters of dir ector.
DIRECT OR Y OPERA TION 35 DIRECT OR Y OPERA TION 34 NOTE: T o stor e a number without storing a name, pr ess S and go on to Step 5 . 4 Press S to store the name and move on to enter the phone number . The screen displays: 5 Use the dial pad keys to enter the phone number you wish to store.
DIRECT OR Y OPERA TION 37 36 DIRECT OR Y OPERA TION Dialing a Number fr om the Directory 1 Enter Director y mode and use the dial pad or Navigation buttons to find the entr y for the number y ou wish to call (see “Reviewing Information Stored in the Directory”).
INTERCOM OPERA TION 39 INTERCOM OPERA TION 38 This intercom f eatures both a single-phone page and a system-wide pag e. A single-phone page alerts only one phone; a system-wide page alerts all phones. Any phone with the Do Not Disturb (DND) f eature activated will not receive a pag e.
41 INTERCOM OPERA TION 40 INTERCOM OPERA TION Switching Between an Inter com Call and a Single-phone Page When making an intercom call, press p to switc h the call to a single- phone page. When making a single-phone page, press I to switc h the call to the intercom.
C ALLER ID OPERA TION 43 INTERCOM OPERA TION 42 Remove r ecords fr om call history Exit Caller ID mode Scr oll thr ough call history Dial a number fr om call history Access a Call W aiting call Enter .
C ALLER ID OPERA TION 45 C ALLER ID OPERA TION 44 Calls Receiv ed on T wo or Mor e Lines Simultaneously Y our screen can display the Caller ID inf ormation for only one call at a time, but you can switc h between the inf or mation for two or mor e ringing lines by pressing c .
C ALLER ID OPERA TION 47 C ALLER ID OPERA TION 46 Re view Call List Press + to vie w the previous caller’ s information — OR — Press - to view the ne xt caller’ s information.
Remo ving Calls from Call List Remo ving a Specific Call Record fr om Call List 1 Locate the record y ou wish to delete in call histor y. 2 Press X . The screen prompts REMOVE? . 3 Press X a gain within three seconds to confirm your decision. The screen displa ys for tw o seconds and then displays the ne xt call record in call histor y .
ANSWERING SY STEM (D-T AD) Operation 51 C ALLER ID OPERA TION 50 Begin message playback Skip to next message Lit when in D-T AD mode; flashes when ther e ar e new messages Repeat a message or messages.
52 53 ANSWERING SY STEM (D-T AD) Operation ANSWERING SY STEM (D-T AD) Operation Recor ding an Outgoing Announcement 1 Enter D-T AD mode. 2 Press o7 , r . 3 W ait for the beep. Then speak toward the phone in a normal tone of voice, without any backg round noise.
55 54 ANSWERING SY STEM (D-T AD) Operation ANSWERING SY STEM (D-T AD) Operation Remo ving Messages Remo ving all messages 1 Enter D-T AD mode. 2 Press X . The screen displays: 3 Press X a gain within three seconds to delete the messages. Remo ving selected messages 1 Enter D-T AD mode and listen to a message.
56 ANSWERING SY STEM Auto-Attendant Operation 57 ANSWERING SY STEM (D-T AD) Operation Record an outgoing message Use with 4 , 5 , or 6 to select an outgoing message Stop playback or r ecording Select .
ANSWERING SY STEM Auto-Attendant Operation 59 ANSWERING SY STEM Auto-Attendant Operation 58 T ur n Auto-Attendant Function On/Off NOTE: If y ou ar e using this phone as a single phone instead of as part of a multi-phone system, leav e the Auto-Attendant Of f and see “Set Y our Phone f or Single Phone Operation” in SET UP SYSTEM FEA TURES.
ANSWERING SY STEM Remote Operation 61 ANSWERING SY STEM Auto-Attendant Operation 60 Y ou can access many features of this ans wering system when you are a way from your phone. The r emote commands are the same whether you ar e calling from a remote, non-system touch tone phone or from another e xtension in the 964 phone system.
ADDING A F AX MACHINE 63 ANSWERING SY STEM Remote Operation 62 NOTE: Do not connect a f ax machine to Line 1. Doing so will interr upt the system’ s intercom data channel.
IN C ASE OF DIFFICUL TY 65 ADDING A F AX MACHINE 64 If you hav e difficulty operating this phone, tr y the suggestions belo w . For Customer Service, visit our website at www .telephones.att.com or call 1 800 223-3111. Please retain your r eceipt as your proof of purchase.
IN C ASE OF DIFFICUL TY 67 IN C ASE OF DIFFICUL TY 66 System Does Not Answer After Correct Number of Rings • See “Program Ring Time” in SET UP SYSTEM FEA TURES to change how long the phone should ring before the system ans wer s a call. • D-T AD f eatures only w ork when the answ ering system is tur ned on.
EXP ANDING THE 964 SY STEM 69 Screen Displa ys CO VM The screen displa ys COVM when the CO VM indicator is turned on for at least one line, whether or not there are messages waiting, and whether or not you hav e the ser vice.
70 EXP ANDING THE 964 SY STEM CENTREX OPERA TION 71 Setup Checklist Befor e e xpanding your system or installing f or Centre x, review the installation chec klist. If you hav e Centrex, contact your local telephone company f or fur ther information about Centre x ser vice.
INDEX 73 CENTREX OPERA TION 72 + 5, 15, 28, 29, 36, 47, 51 - 5, 15, 28, 29, 36, 47 < 5, 34, 36 > 5, 15, 34, 36 1 min 7, 22 All P age 39, 41 All Removed! 37, 48 AM/PM 16 A 52 ANSWER light 52, 59 .
INDEX 74 P A GE * 39 PAGE ALL 41 PASSWORD 7, 23, 61 U 35 P ause 33, 35 P 53, 54 Prime Line 5, 6, 18, 26 Private Line 3, 26, 69 –71 Private Name 47 Private Number 47 G 15 – 24 r 53, 56, 60 Recordin.
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1 F our-Line Inte r com Spea k erphone 964 Quick Refe r ence Ca r d TELEPHONE OPER A TION (pages 25 - 32) Make/Answer a Call Lift handset or press K o r h . Handset/Headset/Speakerphone V olume Press V OLUM E + o r - while on a call. Adjust Ringer V olume Press V OLUM E + o r - while line is r inging.
Make a Single-phone Page Press p and dial the e xtension you wish to reach. Answer a Single-phone Page Speak after the beep. (If the MUTE light is on, you must lift the handset or press m first.) Page All Phones Press p t and speak toward the telephone.
PERF . PERF . fol d 1 F our-Line Intercom Speak erphone 964 Remote Commands T o connect with your 964 phone system: 1 Dial your telephone number from a touc h tone phone outside the 964 phone system. 2 If Auto-Attendant ans wers, enter the e xtension number you wish to reach after the messag e plays.
PERF . REMO TE COMMAND PRESS Play all messag es 1 t Play ne w messages 1 Replay a previous messag e 2 Skip to ne xt message 3 Stop 8 Remove selected messag e ## while message is playing Remove all mes.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il AT&T 964 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del AT&T 964 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso AT&T 964 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul AT&T 964 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il AT&T 964, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del AT&T 964.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il AT&T 964. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo AT&T 964 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.