Manuale d’uso / di manutenzione del prodotto 8410 del fabbricante AT&T
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555 -231 -780 Issue 1 March, 1 996 841 0 V oice Ter minal Q uick Refere nce Graphics © AT& T 1988 Table of Contents.
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Issue 1 March 1996 3 8410 Voice Terminal Qu i ck Refe renc e 0 This 8410 Voice Term ina l Quick Referen ce shows you how to access the fol- lowing f eatures a v ailable on the GuestWorks™ server : .
4 Issue 1 March 1996 ■ Manual E xclusion ■ Messa g e Retrieval (Display F eature) ■ Mute ■ Normal (Di s p lay Feature) ■ Priority Call ing ■ Reset S peakerphone ■ Select Ri n ging Patt e.
Issue 1 March 1996 5 ■ The phrase “go off-hook” means that you must lift the handset, or press the button. The phrase “go on-hook” means th at you must replace the handset on the handset cradle, or press the b utton. ■ For most of the procedures given in this docume nt, you are instructed t o go off-hook to access the feat ure.
6 Issue 1 March 1996 ■ The follow ing tab le lists the f eatures you can use from your voice termi- nal. You r sy stem admi nistra tor will give you a list of the fea ture access codes.
Issue 1 March 1996 7 Ab breviat ed Dialing 0 The Abbreviat ed Dial ing ( AD) f eature a llows you to store phone numbe rs and feature access codes for repeated use. This section describes two d ifferent ways of storing A D numb er s: automa tic dial ing but tons and personal AD lists.
8 Issue 1 March 1996 To place a call using an autom atic dial ing but ton , do the f ollow ing: 1. Go off-hoo k. ■ You h ear a dia l tone. 2. Pre ss an assigned A uto matic Diali ng button. ■ You h ear a ringb a ck t one. ■ The called numb er is displaye d.
Issue 1 March 1996 9 7. P r e ss . ■ You hear a confirm ati on tone followe d by a dial tone. 8. Repeat Steps 5 through 7 i f you want to program additional item s on the same list. 9. Go on-hook when you are fini shed. Start over with Step 1 if you want to program i te ms o n a different personal l ist.
10 Issue 1 Mar c h 1996 To use the Aut oma tic Call back fe at ure, do the follo wing: 1. After you hear a r i ngback tone or a busy tone, do one o f the following: a. Press , and then press AutCB . b. P r e ss . ■ You h ear a conf irmation t one. 2.
Issue 1 March 1996 11 To access the bridged appearance t o answer a call, ma k e a call, or bridge on to an existing call, do the foll owing: 1. Go off-hoo k.
12 Issue 1 Mar c h 1996 c. Dial the Call Forwardi ng - All Calls feature access cod e _____ or the Call Forwarding - Busy/Don’t Answer feature access code _____. ■ You h ear a dia l tone. 3. If your voice termin al is admin istered wi t h “console” permi ssions, dial your own extension number.
Issue 1 March 1996 13 Call Park 0 The Call Park feature allo w s you t o park a call on the server , and then recon- nect the call using your voice termi nal or a different voice te rminal. To park a call at your ext ension (fo r retrieval from any ext ension), do the following: 1.
14 Issue 1 Mar c h 1996 3. Dial your own extension numb er. ■ You hear a confirm ation tone, and the n you are connected to the parked call. To retrieve a call parked at a different ext ension, do the fo llowi ng: 1. Go off-hoo k. ■ You h ear a dia l tone.
Issue 1 March 1996 15 2. Do one of the f oll owing: a. Press , and then press CPkUp . b. P r e ss . c. Dial the Call P ic kup feat ure a ccess code _____. ■ You are connected to t he incoming call. To pick up a call when you are already active on another call, do the followi ng: 1.
16 Issue 1 Mar c h 1996 2. Dial the numb er of the new part y, and wait for an answer. ■ You can p r ivatel y discuss the call with the new party at this tim e .
Issue 1 March 1996 17 Con sult 0 In a hotel front office, you may be required to answer calls for othe r coworkers. If so, calls intended fo r those coworkers may be redirected to you by the Call Coverage feature. These calls can be answered the sam e as any other call.
18 Issue 1 Mar c h 1996 Direct ory (Display F eature) 0 You can search the server’s name s directory from your voice term inal and place calls to coworkers or guest s after displaying the ir name. To search the direct ory for a name, do the fol lowin g: 1.
Issue 1 March 1996 19 The follow ing special condit ions appl y when you use the keypad digits with the Integrated Direct o ry feature: ■ Use for a space and a comm a.
20 Issue 1 Mar c h 1996 cancel the message, press the softkey below CnLWC (the Cancel Leave Word Calling feat ure). To see the next set of features, press the display control but ton labeled ; to see the previous set, press t he display control button label ed .
Issue 1 March 1996 21 Oth er Softk ey Featur es That M ay Be On Your Display 0 The follow ing tab le lists all the soft ke y feature s that may be admin istered for your voice t erminal: Abbrevi ation.
22 Issue 1 Mar c h 1996 Drop 0 The Drop feature al lows you to dis connect the current call with one push of a but ton. To drop the current call, do the f oll owing: 1. P r e ss . ■ You h ear a dia l tone. Exit ( Display Feature) 0 To exit any display feat ure and return to normal displ ay, do the f ollowi ng: 1.
Issue 1 March 1996 23 H old 0 The Hold feat ure allows you to put your current call on hold while you answer another cal l, make a call, or p erform some other ta sk. To place a call on hold, do the followi ng: 1. P r e ss . ■ The current call is placed on hol d.
24 Issue 1 Mar c h 1996 Inspect ( Display F eature) 0 The Inspect featu re a llows you to see the nam es and phone num bers of calls you have on hold without reconnect ing to the call. To see who is on hold, do the following: 1. Do one of the f oll owing: a.
Issue 1 March 1996 25 To dial a call to a mem ber of your Dial I ntercom group, do the follo wing: 1. Go off-hoo k. ■ You h ear a dia l tone. 2. Do one of the f oll owing: a. Press , and then press IDial . b. P r e ss . ■ You h ear a dia l tone. 3.
26 Issue 1 Mar c h 1996 Leave Word Cal ling 0 The Leave Wo rd Calling (LWC) feature all ows you to leave a standard “ call me back” message to o t her users on the server.
Issue 1 March 1996 27 To cancel a Leave Word Calling message: 1. Go off-hoo k. ■ You h ear a dia l tone. 2. Do one of the f oll owing: a. Press , and then press CnLWC . b. Dial the Leave Word Calli ng - Cancel a Me ssage feat ure ac cess code _____.
28 Issue 1 Mar c h 1996 Message Retrieval (Display Feature) 0 The Message Retri e val f eat ure allow s you to retrieve your mes sages. If your serv er uses a voice mail sy stem, you must follow local procedures to access those messages. To view your messages when your message light is on, do the f ollowing: 1.
Issue 1 March 1996 29 2. Dial your co worker’s extension. ■ Their name is displayed. 3. P r e ss . ■ Their f irst m essage is displ ayed. 4. P r ess to see each mes sage. ■ The display shows the name and number of each person that l eft a message.
30 Issue 1 Mar c h 1996 2. When you are ready to resume the conversation, p ress the butt on. ■ The red lamp next t o the b utton goes off. ■ The other parti es on the call can hear you talking. Normal (Di splay Feat ure) 0 To exit any display feat ure and return to normal displ ay, do the f ollowi ng: 1.
Issue 1 March 1996 31 To change a regular call into a priority call (when you hear a b usy tone or a ringback tone), do the following: 1. Do one of the f oll owing: a. Press , and then press PCall . b. P r e ss . ■ You continue to hear r ingback tone .
32 Issue 1 Mar c h 1996 Select R inging Pattern 0 You can select o ne o f eight dif ferent ringing pa tterns for i ncoming calls. Wh en there are several users in the same seating area, you can select a distinct ring- ing pattern so yo u can recognize when your voice term inal is ringing.
Issue 1 March 1996 33 Send All Call s 0 The Send A ll Calls feature imm ediat ely redirect s your c a lls to your p redefi ned Call Coverage path. Y ou can use this feature when you do not want to be dis- turbed. If a coverage path is not admini stered, this featu re does not wo rk.
34 Issue 1 Mar c h 1996 Speak er and Speak erphone 0 Your voice termi nal is equipped with a speakerphone that can be configured in a speak-and-list en mod e or in a listen-only mod e. If y o ur voice terminal is con- figured for speak-and-li sten, you can use it for all calls and feat ures.
Issue 1 March 1996 35 Stored Num ber (Display Feat ure) 0 The Sto red Numbe r feature allows you to view the number stored on an Ab bre- viated Di aling bu t ton. To view a number stored on an AD button , do the followi ng: 1. Do one of the f oll owing: a.
36 Issue 1 Mar c h 1996 To see the number you last dial ed, do the fol lowing : 1. Do one of the f oll owing: a. Press , and then press View . b. P r e ss . 2. Do one of the f oll owing: a. Press , and then press Last . b. P r e ss . c. Dial the Last Num ber Dialed f eature access code _____.
Issue 1 March 1996 37 Tim er (Display Featu re) 0 The Time r feat ure allows you to keep track of a call with a t imer on the display. To start or stop the timer, do the fo llowi ng: 1. Do one of the f oll owing: a. Press , and then press Timer . b. P r e ss .
38 Issue 1 Mar c h 1996 To transfer the current call, do the f ollo wing: 1. P r e ss . ■ The call is placed on hold. ■ You h ear a dia l tone. 2. Dial the numb er to which the call is t o be transferred.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il AT&T 8410 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del AT&T 8410 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso AT&T 8410 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul AT&T 8410 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il AT&T 8410, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del AT&T 8410.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il AT&T 8410. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo AT&T 8410 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
