Manuale d’uso / di manutenzione del prodotto 1040 del fabbricante AT&T
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1 User’s manual 1040 4-Line small business sy st em with speak erphone.
Congr atulations on purchasing y our new A T&T product. Befor e using this A T&T product, please read the Import ant pr oduct information on pages 50-51 of this user’s manual.
For cust omer service or product inf ormation, visit our website at www .telephones.a tt.c om or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 .
T able of c ont ents User's manual 10 40 4- Li ne s mal l bu si ne ss s ys te m wi th sp ea k er ph on e Getting s t arted Introduction ..............................................................................................................
Inter com oper ation Interc om overview ...........................................................................................................................25 Interc om ...........................................................................
Appendix E, Important product inf ormation ................................................................50 Safety inf ormation ....................................................................................................................... 50 Especially about cor ded telephones .
1 Getting started Introduction This AT&T Small Business System is expandable to a 16-extension telephone sys tem . T he 104 0 tel eph one is co mpa tib le wi th 107 0 a nd 108 0 t el eph one s.
2 Getting started Telephone overview LINE BUTT ONS, 1-4 P r es s to m a k e o r an sw er a c al l o n t he d es ir ed l i ne ( p a ge 9 ). Wh il e o n a c a l l, p re ss t o r e l e as e t h e ca ll p ri va c y fe at u r e (p ag e 21 ). TRANSFER Press to tr ansfer an outside call to another 1040, or a 1070, or a 1080 (page 48).
3 One-touch k eys Pr e s s to m a k e a n in te r c o m ca ll ( pa g e 26 ) or a o ne -t ou ch ou ts id e c al l (p ag e 38 ). VOL UME While the telephone is not in use, press to adjust ringer volume (page 13). During a call, pr ess to adjust l i st en in g v o lu me ( pa ge 13 ).
4 Getting started Display screen messages AC F AIL Ther e is no A C po wer t o the set. If a good b att ery is ins tall ed, b asic phone oper ation is su pport ed, (such as ma king a nd ans wering call s on t he handse t.) S peak erph one, h eadset and c all p rivac y are not suppor ted.
5 Getting started Display screen messages continued from previous page P AGE ALL FROM XX [ENTER]: ANSWER The telephone is on a syst em-wide page call with another system t elephone XX (XX is the ext ension number). SA VED ! The entry was saved to the one-t ouch location successfull y .
6 Getting started Indicator lights & tones LINE Green: • On when the line is in use. • Flashing slowly when the line is on hold. • Fl as he s qu ic kl y wh e n a pe r so n ha s tr an s fe r r ed a ca ll o n th at l in e. • Flashes quickl y when there is an incoming aut o attendant tr ansferr ed call on th e l ine .
7 Getting started Indicator lights & tones Alert tones Confirmation tone Pr ogramming command compl eted success fully . One double-beep When the hold reminder f eature is on and ther e every 30 seconds is a line on hold. A triple-beep During volume adjustment, the volume level is at the maximum or minimum.
8 Getting started Directory card To write names and/or phone numbers on the directory card, follow the steps below: 1. Remove the clear plastic cov er by inserting a small item such as paper clip into the hole on the lower right c orner . 2. Pull out the directory car d.
9 Telephone operation Basic phone operation This phone comes programmed to use line 1 (default prime line) for calls if you do not press a line button. (To change the prime line, see PRIME LINE on page 39 of the installation guide.) When you answer a call, the phone automatically selects the ringing line.
10 Telephone operation Basic phone operation continued from previous page Handset • To make a call: 1. Lift the handset. 2. Dial a number. • To override automatic line selection, press the LINE button for the line you wish to select, then lift the handset.
11 NOTE: If SPEAKERPHONE is s e l e c t e d i n t h e A U T O M A T I C MO DE me nu (p ag e 3 9 of th e in st al la ti on gu ide ), pr es sin g a ny lin e k ey w ill se lec t t he lin e a nd a c t i v a t e t h e spe ak er pho ne.
12 Telephone operation Basic phone operation Switching among handset, speakerphone and headset mode T o s w i t ch fr o m h an d se t t o h e ad s et or s p e a k e r ph o ne , press [HEADSET] or [ SPEAKER] , then replace the handset. (In order to use the headset, it must be plugged in.
13 Telephone operation Basic phone operation Volume control The volume keys control the level of the incoming voice as well as the ringer volume. Handset/speakerphone/headset volume • Whil e u sin g t he han dse t, pr ess [ V OL UM E] to adj ust th e l ist ening v olu me (1- 5).
14 Telephone operation Basic phone operation RINGER ON/O FF This feature controls whether there is an audible alert for outside calls on the designated line. 1. Press [ENTER] . 2. Pr es s [ ] or [ ] u nt i l y ou s e e PH ON E SE T T IN GS . Press [ENTER] .
15 Telephone operation Basic phone operation DO NOT DISTURB When you activate the do not disturb ( DND ) function, you will not hear paging tones, voice paging, or incoming call rings.
16 Telephone operation Basic phone operation Last number redial The last number dialed from this e xtension (up to 32 digits) is stor ed in the redial memory until you dial another number . Press [(AUT O) REDIAL] you will see the most recentl y dialed number (up to 32 digits).
17 Telephone operation Basic phone operation Redial stack The last six numbers dialed from this extension are automatically stored in the redial memory stack. You can review the numbers in the redial memory and dial one if you wish. 1. When the phone is idle, press [(AUTO) REDIAL] .
18 N OT ES : • W h en t he t el ep ho ne a ut om at i c al ly r ed i a ls , it al wa ys u se s t h e pr im e li ne . • W hi le re v ie win g t he nu mbe rs in the r e di al st ac k, if yo u w ant .
19 Telephone operation Basic phone operation Call waiting If you subscribe to call waiting service with your local telephone company, there will be a beep if there is an incoming call when you are already on a call on the same line. 1. Press [FLASH] to put your current call on hold and take the new call.
20 Telephone operation Basic phone operation HOLD You can use the hold feature to hold one line while acessing another, or as part of the conference and call transfer features.
21 Telephone operation Basic phone operation Switching between lines During an outside call: 1. Press and release [HOLD] to maintain the connection to the call on the active line. 2. Press and release the LINE button of another line to make or answer another call.
22 Telephone operation Basic phone operation Conference calls This feature lets you set up a three-party call by using two lines at the same time. You can also join an intercom call with a call on an outside line. The outside line call must be established first because an intercom call cannot be placed on hold.
23 Telephone operation Call transfer Transfer a call You can transfer a call to any other system phone. Once you transfer a call, it can be picked up at any other system phone, not just at the extension you called. N OT E: : If a transferred call is not picked up within 20 minutes, the phone will automatically disconnect the call.
24 Telephone operation Call transfer Transfer a call and speak to the receiving party While on a call: 1. Pr es s [IN TER C OM ] . The ou tsi de cal l w ill au to ma tic all y b e p ut on hol d, and yo u w ill se e IN TER C OM T O XX , w ith XX be i ng th e d e st ina tio n e xt en si on num ber .
25 Intercom operation Intercom overview Thi s 1 040 t el eph one is fu ll y c ompat ibl e wit h a ny A T&T Fo ur- Li ne Sma ll Bus ine ss Sy st em Sp eak erpho ne 107 0 or 108 0 p hon es yo u m ay ha ve in st all ed. Y ou c an use a t ota l o f 16 108 0/1 070 /10 40 pho ne s t ogeth er as ex te nsi on s i n you r pho ne sy st em.
26 Intercom operation Intercom Use t hi s fe at ur e fo r call s betw ee n sy st em p ho nes. Make an intercom call with the handset 1. If One-touch preference is set to INTERCOM (page 35), skip to step 2. -OR- If One-touch preference is set to TELEPHONE (page 30 of the installation guide), press [INTERCOM] .
27 Intercom operation Intercom Make an intercom call with the speakerphone or headset With the handset in the telephone base: 1. If On e-t ou ch pr ef er e nc e i s s et to I NTE RC OM , ski p t o st ep 2. -OR- If One-touch preference is set to TELEPHONE , press [INTERC OM] .
28 Intercom operation Intercom Answer an intercom call Wh en you r ece iv e an i nt er co m cal l, you wi ll hea r a r e pe ati ng d ou ble -ri ng pat te rn a nd yo ur scr ee n wil l di spl ay I NTE R C OM F RO M wit h t h e ex t en sio n n umb er of th e c all er .
29 Intercom operation Voice page Page a specific extension (single-phone page) Se nd s yo ur v oi ce t o th e sp ea ke r of t he d e s ti na ti on ph on e. T he p er so n yo u’ v e c al le d ma y be a b l e to re sp on d ju st b y ta lk in g . S ee A UT O M U TE o n pa ge 3 5 of t he i ns ta ll at io n gu i d e.
30 Intercom operation Voice page Answer a single-phone page Auto-mute off When your extension receives a page, the phone beeps and the speakerphone is automatically activated. Answer the call simply by speaking. If you are on the headset, you can answer the page by pressing [HEADSET] and speaking through the the microphone of the headset.
31 Intercom operation Voice page Page all (system-wide page) Se nd s yo ur v oi ce t o th e sp ea ke rs o f all phones in the system. 1. Pr es s [IN TER C OM ] t hen [ ] t o sh ow P A GE ALL . 2. Pr es s [EN TER ] . The sc re en wi ll dis pla y P A GE A LL .
32 Intercom operation Voice page Answer a system-wide page NO TE : Onl y on e e xt ens ion ca n a n sw er a system- wide page. When you receive a system-wide page, your phone beeps and the screen shows P AGE ALL FROM XX , with XX being the originating ext ension number .
33 Intercom operation Voice page Room monitor Ma ke a s in gl e- page call to a s ystem phone to monit or t he s ou n d s fr om t ha t ro om . To u se t he r oo m monitor fe at ur e, t he d esti na tion t elep ho ne a ut o- mu te f ea tu re must be turned off (page 35 of the installation guide).
34 One-touch setup and operation One-touch overview This telephone has 32 one-touch locations (speed dial locations) where you can store phone numbers you wish to dial using fewer keys than usual.
35 One-touch setup and operation One touch Assign the buttons on the right side of the phone, the one-touch keys, as intercom or outside call shortcut keys, and enter and view the outside phone numbers. PREFERENCE Assign the one-touch keys as intercom or outside- call shortcut keys.
36 One-touch setup and operation One-touch storage 1. P res s [ ENT ER] . The sc ree n d isp lay s O NE TO UCH . 2. Press [ENTER] . 3. Pr es s [ ] o r [ ] r e pe at ed ly unt il you se e PR OG R AM . 4. Pr es s [EN TER ] . The sc re en in clu des ( E NTE R NU MBE R ).
37 One-touch setup and operation One-touch storage continued from previous page 6. Pr es s the de sir ed on e-t ou ch k e y to s to r e the t el ep ho ne n um ber in th e n o rm al loc ati on. -OR- Press [LOWE R] , th en the desir ed on e-touc h key to st or e the t ele pho ne nu mbe r i n t he lo wer loc at ion .
38 One-touch setup and operation T o d i a l a o n e - t o u c h n u m b e r This phone comes with one-touch preference preset to INTER C OM . N OT E : T o cha nge on e-t ouc h p re fe r e nc e, see PR EFE REN CE o n pag e 3 5 o f t his ma nua l. If one-touch pr efer ence is set to INTERC OM: 1.
39 One-touch setup and operation T o v i e w o r d e l e t e a o n e - t o u c h n u m b e r To view a one-touch number 1. Press [ EN T E R] . 2. Pr es s [ ] o r [ ] un til yo u s ee ONE T OUC H . Pr ess [E NTE R] . 3. Pr e ss [ ] o r [ ] un ti l y ou s ee V IE W .
40 One-touch setup and operation T o m o d i f y a o n e - t o u c h n u m b e r 1. Wh en a o ne- to uc h t el ep hon e n umb er i s di spl ay ed , p re s s [ ] or [ ] t o hig hli g ht MO D IF Y . 2. Pr es s [EN TER ] . 3. Pr es s the di alp ad ke ys to e nt er up t o 24 dig i ts .
41 One-touch setup and operation T o m o d i f y a o n e - t o u c h n u m b e r continued from previous page 4. Pr es s the de sir ed on e-t ou ch k e y to s to r e the t el ep ho ne n um ber in a loc ati on. -O R- Pr es s [L OW ER ] , the n t he des ir ed on e-t ou ch k ey to s to r e t he t ele pho ne num ber in th e l owe r lo cat ion .
42 Using a 1080 mailbox Forwarding to DTAD mailbox About forwarding to DTAD If at l ea st o ne 10 80 t e l ep ho ne is de si gn a t ed t o be us ed a s an au to -a t te nd an t (i f y ou ha v e th e 1.
43 Using a 1080 mailbox To set up call forwarding To turn call forwarding on Us e th is f ea t u r e t o tu rn t he c al l fo rw a r di n g to D T AD ma il bo x f un ct io n on o r of f. 1. Press [ENTER] . 2. Pr ess [ ] o r [ ] to scr oll t o NO ANS C ALL FWD .
44 Using a 1080 mailbox Listening to messages - internal access If a 1040 phone is assigned to a 1080 system extension mailbox, the screen will display the number of new and all messages you have. You will see DTAD: XX/YY, with XX being the number of new, (unplayed,) messges, and YY the number of all messages.
45 Appendix A Glossary Auto Attendant: If there is at least one 1080 telephone in your system, it may be set up to be an auto attendant. The auto attendant is assigned to pick up a ringing line automatically after a selected number of rings. It may also be set up to record messages for your extension.
46 Appendix B Time/date When the telephone is idle, the screen will display the date and time. To set the time follow the steps below. 1. Press [ENTER] . 2. Press [ ] or [ ] until you see TIME/DATE . 3. Press [ENTER] to see YEAR . Press the dialpad keys t o enter the corr ect year .
47 Appendix C Centrex operation Set ring delay duration This feature allows other system telephones’ calls to ring at the console phone. After a specified ring delay, the calls will ring at the console phone. (See CSL DELAY RING on page 75 of the installation guide.
48 Appendix C Centrex operation Centrex service call example In t he e x a mp le o n t he l e f t , wh en the calls c oming from 555-1237 or 555-1238 ar e not answered, if you sub sc rib e t o the Ce .
49 Appendix D General product care To keep your phone working well and looking good, follow these guidelines: • Avoid put ting it near heating appliances and devices that generat e electrical noise (for example, mot ors or fluoresc ent lamps). • DO NOT e xpose it to direct sunlight or moist ure.
50 Appendix E Important product information This symbol is to alert y ou to important operating or servicing instruc- tions that may appear in this user’s manual. Always f ollow basic safety pr e- cautions when using this product to r educe the risk of injury, fir e, or electric shock.
51 Appendix E Important product information Especially about corded telephones • Electrical power: The t elephone base must be connected t o a working el ec tr i ca l ou tl et . T he e le c tr ic al o ut le t s ho ul d n ot b e co nt r ol l e d by a w al l sw it ch .
52 Appendix F FCC and ACTA information If this equipment was approv ed for connection to the t elephone network prior to July 23, 2001, it complies with P art 68 of the Feder al Communications Commission (FC C) rules.
53 Appendix F FCC and ACTA information 4. Ri ght s o f t he te l eph one c om pan y If th is equ ipm e nt is ca u si ng har m t o th e t el ep hon e n etw ork , t h e te le pho ne co m- pa ny ma y te mp or ar il y dis c on tin ue yo ur t el eph one se rvi ce.
54 Appendix G Part 15 of FCC rules Some telephone equipment gener ates, uses, and can radiat e radio-frequency energy and, if not install ed and used properly , may cause interfer ence to r adio and television r eception.
55 Appendix H Limited warranty T h e A T & T b r a nd i s u s e d u n d e r l i c en s e - a n y r e p a i r , r ep l a c e m e n t o r w a r r a nt y s e r v i c e, a n d a l l q u e s t i o n s .
56 4. What is not cov er ed by this limit ed warranty? This limited warranty does not c over: • PRODUCT that has been subjected t o misuse, accident, shipping or other physical damage, improper inst.
57 6. What must y ou r eturn with the PRODUCT t o get warranty servic e? Y ou must: a. Return the entir e original package and cont ents including the PRODUCT t o t h e s er v i ce l oc at i o n a l o n g wi t h a d e s cr ip t i o n of t he m a l fu nc t i o n or d if fi c u l ty ; and b.
58 Appendix I Technical specification Operating temper ature 32°F — 122°F 0°C — 50°C Power adapter input AC120V 60Hz Power adapter output DC12V 500mA Backup batt ery (purchased separat ely) Alkaline 9V , size 1604A Headset jack 2.5mm, 32 - 150ohm Wiring limitation No more than 600 feet REN 0.
59 Appendix J In case of difficulty If yo u h av e d iff icu lt y w ith y our t el eph one , p le ase tr y t he sug ges ti ons be low . F or Cus to mer Se rvi ce , v isi t o ur we bsi te at ww w .t el eph on es. a t t. c om , o r cal l 1 ( 800 ) 22 2-3 11 1 .
60 Appendix J In case of difficulty • First, try all the above suggestions in Ther e is no dial tone on this page. • Make sure ther e is a dial tone before dialing. It is nor mal if th e t elep hon e t akes a se con d or two to s ync hr oni ze be for e p r odu cin g a di al t one .
61 I cannot page or make interc om calls. Appendix J In case of difficulty • Make sure y ou dialed the ext ension correctl y . • Make sure Line 1 is c onnected and has the same phone number on all system phones. • The des ti nat ion t el eph one ma y be on an ex te rna l call.
62 The telephone does not ring when there is an incoming call. Appendix J In case of difficulty • Make sure the ringer is on (page 14). • Make sure the t elephone line cor d(s) and the power adapter ar e plugged in properly (see the installation guide).
63 Cannot join a conversation in pr ogress. Display screen is blank. • Mak e su re t he pow er co rd i s c onn ec te d t o bot h the ph one an d a n ele ctr ica l out let no t con tr olled by a wal l s wit ch. The call privacy featur e does not work.
64 Appendix J In case of difficulty I hear other calls when using the telephone. • Di sc on ne ct t he t el ep h on e b a se f ro m t he t el ep h on e ja ck . Pl ug i n a di ff er en t t el e p ho ne . If y ou st il l he ar other calls, the problem is pr obably in the wiring or l oc a l se rv ic e.
65 If the telephone is not r esponding normally , try the following (in the or der listed): 1. Disconnect the power to the telephone base. 2. Disconnect the spare batt ery (if the set has one). 3. Wait a few minut es befor e connecting power to the telephone base.
66 Index A AC fail, 4 Alert tones, 7 Answering calls, 9 Auto-mute, 30 Auto-redial, 18 C Call privacy , 21 Call forwarding dela y time, 43 Call transfer , 23 Conferenc e call, 22 D Delete r edial entri.
67 N Navigation ke ys, 3 O One-touch k eys, 3, 34 delete entries, 39 dial number , 38 new entries, 36-37 pref erence, 35 P Page all, 31 Pause, 36, 40 Prime line, 9 Private line, 21-22 R Receiving call.
www .telephones.a tt.c om © 2007 Advanced American T elephones. All rights reserved. A T&T and the A T&T logo are trademarks of A T&T Intellectual Property II, L.P . d/b/a A T&T Intellectual Property lic ensed to Advanced American T elephones.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il AT&T 1040 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del AT&T 1040 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso AT&T 1040 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul AT&T 1040 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il AT&T 1040, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del AT&T 1040.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il AT&T 1040. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo AT&T 1040 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
