Manuale d’uso / di manutenzione del prodotto P526 del fabbricante Asus
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P526 User Manual.
2 E3125 First Edition May 2007 Copyright © 2007 ASUST eK Computers, Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitt.
3 T able of Contents P526 specications ............................................................................... 8 Package contents .................................................................................. 9 Chapter 1: Getting started Getting to know your P526 .
4 Chapter 2: Entering data Using the Input Panel ......................................................................... 28 Using the Block Recognizer .......................................................................... 28 Using the On-screen keyboard .
5 Using the Speed Dial .................................................................................... 50 Using V oice Commander .............................................................................. 51 Receiving a call ..................
6 Chapter 6: Other features ASUS Launcher ................................................................................... 86 Using the ASUS Launcher ............................................................................ 86 ASUS CallFilter ..
7 Battery ....................................................................................................1 14 Memory ....................................................................................................1 15 Storage card memory.....
8 P526 specications Processor TI OMAP 850 Operating System Microsoft ® Windows Mobile™ 6 Memory 128 MB NAND Flash ROM 64 MB SDRAM Display 2.6-inch, 320 x 240 TFT T ouchscreen Liquid Crystal Disp.
9 Package contents Check your P526 package for the following items: P ASUS P526 device P Battery P AC Adapter P Mini-USB cable P Headset P Stylus P Car cell phone charger P Car Kit (PDA holder and win.
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1 1 Getting started C ha p t er • Getting to know your P526 • Getting your device ready • Starting up • The T oday screen 1.
12 Getting to know your P526 T op features Left side features Front features 4 6 10 Components : Power button Jog dial I OK button Notication LED Earpiece receiver LCD touch screen Left Soft key St.
13 17 Getting to know your P526 Bottom features Right side features Rear features 25 26 23 Components : GPS antenna connector Stereo speaker Camera lens Battery compartment Hold button Camera button R.
14 Device components description No. Item Description 1 Power button Press once to set suspend mode or to wake device from sleep mode. Press and hold to turn the power ON or OFF . 2 Jog dial This three-direction jog dial allows you to conveniently navigate through menus without necessarily using the stylus.
15 Device components description No. Item Description 14 Alphanumeric keypad Allows you to input text and numbers. 15 Clear key Press to clear input character to the left. 16 Mic Used to make or receive phone calls, record sounds, record voice, or say voice commands.
16 Installing the SIM card and battery Before you can make a phone call using your P526, you need to install a Subscriber Identity Module (SIM) card. A SIM card contains your phone number , subscriber details, phonebook, and additional phone memory . Y our P526 comes with a rechargeable Lithium-Ion battery .
17 2. Remove the battery . 3. Insert the SIM card with its gold contacts facing down and the notched corner oriented to the upper left corner of the slot as shown. 4. Replace the battery into the compartment with its copper contacts properly aligned to the copper conductor on the device.
18 Charging the battery The bundled battery pack is shipped partially charged. Charge the battery up to four (4) hours before using for the rst time. T o charge battery: 1. Connect the AC adapter plug to the mini-USB connector at the bottom of the device.
19 Powering your device Make sure that your P526 is fully-charged before starting the device for the rst time. T o turn on power: 1. Press and hold the power button. Power button Starting up 2. Follow onscreen instructions to align screen and set the local time zone.
20 Calibrating P526 Calibrating your device ensures that the item you tap on the screen is activated. This involves tapping in the center of targets that appear in various coordinates on the screen.
21 T ap to open the Start menu T ap to setup date, time, and alarm T ap to launch Wireless Manager T ap to set user information T ap to open messages T ap to setup tasks T ap to setup prole T ap to.
22 Status indicators Refer to the table below for the T oday screen icon status indicators. Icon Description General Packet Radio Services (GPRS) available. Connecting via GPRS. Connected via GPRS. Connecting with ActiveSync ActiveSync connection not active.
23 Status indicators Icon Description New voice mail. No cellular phone service. No signal. Searching for cellular phone service. Indicates signal strength. Sound OFF . Sound ON. Battery low . Battery extremely low . Battery partially charged. Battery charging.
24 Status indicators Icon Description Searching Wi-Fi connection. Wi-Fi active. Roaming service. This icon appears only if you have international roaming feature. Vibrate or Meeting mode on. Bluetooth headset connected. Bluetooth head connected with sound.
25 Screen orientation Y ou can set the screen to three different orientations: 1. Portrait 2. Landscape Set to Portrait mode to get a better view or better operation of certain applications on your device. Set to Landscape when viewing pictures, video or viewing longer text les.
26 Start menu The Start menu contains various programs and applications that you commonly use. T ap Start to display the start menu items: Y ou can also customize the items that appear in the Start menu. T o do this: 1. T ap Start > Settings > Personal tab > Menus .
27 Entering data C ha p t er • Using the Input Panel • Writing and drawing on the screen • Recording voice • Using ActiveSync™ • Synchronizing with Exchange Server • Searching informatio.
28 Using the Input Panel When you start an application or select a eld that requires text, symbols, or numbers, the Input Panel icon appears on the menu bar . The Input Panel allows you to select various input methods including: Block Recognizer , Keyboard, Letter Recognizer , and T ranscriber.
29 Using the On-screen keyboard With the on-screen keyboard, you can input text, symbols, numbers, or other special characters when input is possible. T o input text using the on-screen keyboard: 1. In an application, tap the Input Panel arrow , then tap Keyboard .
30 Using the Letter Recognizer With the Letter Recognizer you can write individual letters, numbers, or special characters, which are converted into typed text. T o use the Letter Recognizer: 1. In an application, tap the Input Panel arrow , then tap Letter Recognizer .
31 Using T9 input T9 allows you to enter text in alpha-numeric format. As you key in alpha-numeric texts on the keypad, T9 automatically matches your input with most likely the completed word. Press to delete character or selected text to the left Alpha-numeric keypad Word list T o switch to T9 input, tap the Input Panel arrow , then tap T9 .
32 Using the T ranscriber T ranscriber is a handwriting recognition program that allows you to write in cursive, print, or mixed styles. It reliably recognizes not only written text but also numbers and symbols. Make sure to write legibly . See Help for more information on the Transcriber .
33 W riting and drawing on the screen Y ou can write or draw directly on the screen and save notes in your own handwriting. If you prefer to use your own handwriting or use drawings in your notes, set the default input mode to Writing . If you prefer text, set the default mode to T yping .
34 Recording voice At any time, whether your phone is on stand-by or active mode, you can record sound, voice, or add a recording to a note while using your device. T o create a voice recording: Press and hold the V oice Commander button to begin recording.
35 T o add a recording to a saved note: 1. T ap Start > Programs > Notes . 2. From the Notes list, tap to open a saved note. 3. If you do not see the recording toolbar , tap Menu > View Recording T oolbar . 4. T ap the record icon to begin recording.
36 Using ActiveSync™ ActiveSync™ allows you to synchronize data in your device with data in your computer . ActiveSync can also synchronize over a wireless or cellular network with Microsoft Exchange Server , provided that your cellular phone service or company is running Microsoft Exchange Server with Exchange ActiveSync.
37 If you wish to synchronize your device with Exchange Server through your company or service provider , obtain the name of the Exchange Server , user name, password, and domain name from your network administrator before starting the Sync Setup Wizard.
38 Synchronizing via mini-USB Y ou can connect to your device using the bundled mini-USB cable to synchronize to your computer . T o synchronize your device via mini-USB: 1. After installing ActiveSync to your computer , connect the mini-USB plug to the mini-USB connector at the bottom of the device.
39 T o synchronize your device with Exchange Server: Synchronizing with Exchange Server 1. From the ActiveSync menu, tap Menu > Add Server Source . 2. In the Server Address eld, input the name of the server running Exchange Server then tap Next .
40 4. T ap the check boxes to select the data items that you want to synchronize with Exchange Server . T o change the available synchronization settings, select a data item then tap Settings . T ap Finish when done. 3. Input your name, password, and domain then tap Next .
41 Setting the synchronization schedule T o set the synchronization with Exchange Server: 1. From the ActiveSync screen, tap Menu > Schedule . 2. Refer to the table for input details. V olume Recommended setup High Select a shorter interval in the Peak times list.
42 Searching information Using the search tool, you can search for les and other items stored in your device or the external MicroSD card. Y ou can search by le name or by words located in various applications including the Calendar , Contacts, Excel Mobile, Word Mobile, Outlook Mobile, Help, Messages, Notes, and T asks.
43 Getting Help Y ou can easily nd Help for using any program on the device. T o get help for a program: • From the T oday screen or program, tap Start > Help .
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45 Phone features C ha p t er • Using the phone • Making a call • Receiving a call 3.
46 Using phone Like a standard cellular phone, you can use your P526 to make and receive calls. Y ou can also keep a history of calls made and received, send SMS or MMS messages, take notes while talking, call from Contacts, and copy data from installed SIM card to your device.
47 Y ou can make a phone call using the phone pad. Y ou can also make calls directly from the Contacts, Call History , Speed Dial, or V oice Commander . Using the alphanumeric keypad T o make a call using the alphanumeric keypad: 1. Ensure the device is not on hold.
48 Phone pad features Press to hold call Press to end call Press to launch menu Displays the current call status Press to mute Press to launch Contacts list Press to launch keypad Press to turn speake.
49 Making calls from Contacts T o make a call directly from Contacts: 1. Press the Right Soft key or from the T oday screen, tap Contacts . 2. Y ou can do any of the following to make a call: • T ap name of contact, then from the Contacts screen, tap Call .
50 Using the Speed Dial With Speed Dial you can call frequently dialled numbers in a single press. For example, if you assign a contact to the number 2 button in Speed Dial, you can simply press and hold to dial the contact’s number . T o create a Speed Dial entry: 1.
51 Using V oice Commander T o make a phone call using voice commander: 1. Press the V oice Commander button beside the Right Soft key . 2. From the following screen, your device asks you to “Say command.” 3. Audibly say “Call” then the name to call from your Contact list.
52 When you receive a call, a message prompts and allows you to answer or reject the incoming call. T o answer or reject an incoming call: • T o answer a call tap Answer , or press Call key . • T o reject an incoming call, tap Ignore , or press End key .
53 Wireless features C ha p t er • Using the Wireless Manager • Using Bluetooth ® • Setting a GPRS connection 4.
54 The Wireless Manager allows you to enable or disable your wireless connections in a single location. This is a quick way to preserve battery power or to prepare your device for an airplane ight. T o use the Wireless Manager: 1. T ap Start > Settings > Connections tab.
55 Overview Bluetooth ® is a short-range wireless communications technology that allows devices with Bluetooth capabilities to exchange data within a radius of about 10 meters (30 feet) without requring a physical connection. With Bluetooth enabled in your device, you can: • Connect and communicate (i.
56 Adding Bluetooth devices 1. Make sure that Bluetooth is enabled on the device you want to add and the device is set as Discoverable. 2. T ap Start > Settings > Connections then tap Bluetooth icon. 3. T ap Add new device... to search for available Bluetooth devices.
57 6. Input the display name for this connection. 5. When prompted, input the alphanumeric passcode of the device you want to connect then tap Next or press the Right Soft key . Y ou can nd the passcode in the documentation that came with the connecting device.
58 7. Repeat steps 3 - 6 to connect more devices..
59 Y our P526 allows you to connect via General Packet Radio Service (GPRS). GPRS is a wireless communication standard that runs at speeds of up to 1 15 kbps, compared to 9.
60 4. From the Connections screen, tap Add a new modem connection. 5. Input a unique name for the connection then select Cellular Line (GPRS) from the modem list.
61 6. Input the Access point name. 7. Input your user name, password, and domain then tap Finish . Contact your network administrator for assistance. NOTE: The GPRS and USB connections can not be used at the same time.
62 Connecting GPRS T o connect GPRS: 1. T ap Start > Settings > Connections tab then tap Connections icon. 2. From the Connections screen, tap Manage existing connections . 3. T ap and hold on an existing connection then from the pop-up menu tap Connect .
63 Disconnecting GPRS T o disconnect GPRS: 1. T ap from the status bar . 2. From the pop-up callout, tap Disconnect . If you have set a default GPRS connection, it automatically connects when you launch an application that connects to the Internet. 1.
64 Using the GPRS T ool The GPRS T ool allows you to conveniently select and connect to your GPRS service provider . T o connect via GPRS T ool: 1. T ap Start > Settings > Connections tab then tap the Network Setting icon. Y ou can also tap on the status bar then tap Settings from the pop-up callout.
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66 Multimedia features C ha p t er • Using the camera • Viewing pictures and videos 5.
67 The built-in two-megapixel camera allows you to take photos and record audio/video clips. Launching the camera T o start using the camera: • T ap Start > Programs > Pictures and Videos > Camera icon or • Press and hold the Camera button on the right side of your device.
68 A vailable capture modes Y our device camera can be set to two capture modes: • Camera mode - Camera mode allows you to take photos, and save them to your device or MicroSD.
69 Camera mode screen The following describes the screen icons in Camera mode: Capture mode icon Picture quality icon Default storage icon Scene mode icon Timer icon Burst mode icon Effects icon Pictu.
70 Camera mode icons • Capture mode icon [ / ] - indicates the current capture mode. • Picture quality icon [ / / ]- indicates the picture quality used. • Default storage icon [ / ] - indicates default storage for captured images and videos clips.
71 Camera options menu The camera options menu allows you to change various camera and picture settings. T o launch options menu: 1. T ap Menu from the camera screen.
72 Change Mode The Change Mode option allows you to set capture mode into Camera or Video mode. Scene The Scene option allows you to select presets appropriate for a night scene or sports event. Select Auto to use best setting for any scene. Picture Size Allows you to set the frame size of picture.
73 Picture Quality This option provides three picture quality presets: Normal, Fine, and Super Fine. The picture quality is set to Super Fine by default. Zoom Allows you to change the maximum magnication allowed. Self-Timer Sets the delay of shutter release to 5 or 10 seconds after you have pressed the camera/shutter button.
74 Burst Allows you to take 4 or 9 pictures in succession with one press of the camera/ shutter button. Frame Allows you to set a frame. NOTE: Ensure that you have set the screen resolution to 320 x 240 before setting frame. Effect The Effect option allows you to apply some effects to the subject.
75 Save to Allows you to select the default storage for captured pictures. NOTE: Prepare a MicroSD card before setting default storage to Storage Card .
76 T aking photos After launching the camera, your device is set to Camera mode by default. If set otherwise, tap Menu > Change Mode > Camera Mode then tap Done . Y ou can also set to camera mode by tapping the camera mode icon on the screen. T o take a photo: 1.
77 Video mode screen The following describes the screen icons in Video mode: Capture mode icon Remaining video recording time Default storage icon Effects icon Video resolution T ap to zoom in T ap to.
78 Video mode icons • Capture mode icon [ / ] - indicates the current capture mode. • Default storage icon [ / ] - indicates default storage for captured video clips. • Effects icon [ /// ] - indicates the effects used. • Video size [ / ] - shows the video size used.
79 Video options menu The video options menu allows you to change various video and playback settings. T o launch video options menu: 1. T ap Menu from the video screen.
80 Change Mode The Change Mode option allows you to set your device into Camera or Video capture mode. Zoom Allows you to change the maximum magnication allowed.
81 Save to Allows you to select the default storage location for captured pictures. NOTE: Prepare a MicroSD card before setting default storage to Storage Card . Effect The Effect option allows you to apply some effects to the subject. Select from the following conguration options: Black-White , Negative , Solarize , and Sepia .
82 Recording videos Set the device to video capture mode to record videos. T o set video mode: T o record video: 1. Aim device to your subject then press camera/shutter button to begin recording. The record indicator turns from green to red while video is recording.
83 Use the Pictures and Video Application to preview stored images and playback video clips. Viewing pictures and videos T o view pictures and videos: 1. T ap Start > Programs > Pictures and Videos . 2. T ap the picture or video clip you want to see.
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85 Other features C ha p t er • ASUS Launcher • ASUS Call Filter • Remote Presenter • Windows Live™ • Setting ring tone • W ake-up setting • Mode switcher • System information • Re.
86 ASUS Launcher is an alternative program that allows you to conveniently and quickly launch applications, perform tasks, and change device settings. By default, the ASUS Launcher menu appears after you start your device. Y ou can also manually run the program from Start > Programs > ASUS Launcher .
87 ASUS CallFilter The ASUS CallFilter is a simple yet efcient utility that allows you to control all your incoming calls. Using this utility , you can manage a list of telephone numbers from your Contacts list, call log, message log, or any unlisted telephone number that you want to accept or reject.
88 The rst time you launch ASUS CallFilter , you need to install and select the storage location for ASUS CallFilter . The following describes the steps when running ASUS CallFilter the rst time. 1. After tapping , from the T oday screen, the utility installs the necessary cabinet (.
89 Using ASUS CallFilter After installing the necessary les, tap to launch the ASUS CallFilter shortcut menu. The shortcut menu allows you to conveniently activate either the Accept or Reject list.
90 Managing the Accept list The Accept list allows you to select telephone numbers you only want to accept. Incoming calls that are not in the Accept list will automatically be rejected. T o add items in the Accept list: 1. From the ASUS CallFilter shortcut menu, select Edit .
91 Managing the Reject list The Reject list allows you to select telephone numbers you want to reject. Incoming calls that are in the Reject list will be rejected. T o add items in the Reject list: 1. From the ASUS CallFilter shortcut menu, select Edit .
92 From your P526 device, Remote Presenter allows you to remotely control PowerPoint™ presentations running on your desktop or notebook. Operating over a Bluetooth wireless connection, it promotes convenience and freedom of movement during your presentation.
93 3. From the list of Bluetooth devices found, select the name of computer containing your PowerPoint presentation then tap Next . The following describes the Remote Presenter menu on your computer screen. PowerPoint .ppt le path Bluetooth COM port Click to change path Click to start or stop Click to exit 4.
94 6. T ap Y es to allow your computer to connect to your device. NOTE: The Bluetooth authentication passkey is only required if a paired relationship is not yet established between devices. 8. When prompted, input the same authentication passkey on your P526.
95 9. T ap the check boxes to select services for your device then click Finish . 10. T ap Connect to connect to your computer . 1 1. From the Remote Controller menu on your computer , click to establish a connection. When prompted with the Bluetooth Service Authorization message, click OK .
96 12.The following screen appears on your device when a successful connection was established. Repeat from step 1 if the connection failed. 13. T ap the name of PowerPoint (.
97 Upon selection, Microsoft ® PowerPoint is automatically launched on your computer with the selected le open..
98 14. Y ou can now remotely control the PowerPoint presentation on your computer using your device. The following describes the control menu on your device.
99 Windows Live™ Windows Live™ provides a set of services including email, messaging, and search that brings all your online necessities together . With Windows Live, you can conveniently do the following on your device: • Access your Hotmail, MSN, or Microsoft Exchange account and send or receive emails.
100 T o sign in Windows Live: 1. T ap Start > Programs > Windows Live Y ou can also launch Windows Live from the ASUS Launcher menu. T o do this, tap Games and APs then tap Windows Live . 2. T ap Sign in to Windows Live . If you are not connected to the internet, your device automatically connects you to the Internet via GPRS.
101 4. Input your email address and password then tap Next . 5. T ap the check boxes to show or hide Windows Live items on the T oday screen. T ap Next when done.
102 6. Select the items that you want to synchronize on your device, then tap Next . The synchronization status is displayed as shown on the following screen while Windows Live is synchronizing the items on your device.
103 After synchronization, the following screen appears. T ap the arrow heads to display items for Mail, Messenger , or Sync services. T ap Menu to access Windows Live and account options. If you enabled Windows Live to be displayed on the T oday screen, your Windows Live username and account status are displayed as shown.
104 Meeting T ime Planner allows you to nd a suitable time to have a video conference, telephone or net meeting with participants in different time zones. Using the Meeting Time Planner T o use the Meeting T ime Planner: 1. T ap Start > Programs > Meeting Time Planner .
105 With P526 you can add and congure your favorite music as your phone ring tone. Y ou can easily congure your favorite song or sound as your ring tone with the following compatible audio formats: aac/acc+, amr , .mp3, .wav , .wma, and .mid. Adding ring tone to selection T o add ring tone to the selection category under phone setting: 1.
106 Changing the ring tone T o change the ring tone: 1. T ap Start > Settings > Personal > Phone icon. 2. Select a ring tone from the Ring tone list box. The songs or sounds that you added as ring tone appears on this list along with the default ring tones that came with the device.
107 Y ou can set the wake-up actions whenever your device is in sleep mode. T o set the wake-up action: 1. T ap Start > Settings > Personal > W akeup source icon. 2. Select from the available wake-up actions. T ap Select All to select all actions or tap Select None to deselect all available actions.
108 Mode switcher allows you to easily switch between applications and tasks. T o use the mode switcher , press the mode switcher button on your device keypad. Press again to shift between applications. Y ou can also use the mode switcher button to turn the ash light on or off.
109 The System Information contains important device information including the current device settings and version. T o launch the System Information: 1. T ap Start > Settings > System > System Information icon. 2. T ap the Device Info tab for device hardware information.
1 10 This option allows you to restore the default factory settings. T o restore default settings: 1. T ap Start > Settings > Default Settings . 2. Input ‘1234’ in the Password eld to conrm that you want to restore to default settings.
1 1 1 Device components status C ha p t er • ASUS Status icon 8.
1 12 The ASUS status icon allows you to easily check and see the current status of the following device components: USB, LCD Brightness, Battery power , Memory , MicroSD card, and storage. T o check the status of these components, tap the ASUS Status icon on the T oday screen.
1 13 USB setting Allows you to set the USB connection mode..
1 14 LCD Brightness Adjusts the LCD brightness on battery power and external power . Battery Displays the battery power status. The Advanced settings allows you to set a time when to turn-off the device if not used.
1 15 Memory Displays the total, in use and free memory . Storage card memory Displays the total, in use, and available storage card memory ..
1 16 Programs running in memory Allows you to activate or stop any program running on memory . Settings Allows you to select the items to display in the ASUS Settings pop-up menu. IMPORT ANT : When you exit a running program, you are actually only minimizing it and the program remains in the memory .
1 17 A p p en dix • Notices • Contact information.
1 18 Replaceable batteries If an equipment is provided with a replaceable battery and if replacement by an incorrect type could result in an explosion (e.
1 19 Operator access with a tool If a T OOL is necessary to gain access to an OPERA TOR ACCESS AREA, either all other compartments within that area containing a hazard shall be inaccessible to the OPERA TOR by the use of the same TOOL, or such compartments shall be marked to discourage OPERA TOR access.
120 W ARNING The user needs to switch off the device when exposed to areas with potentially explosive atmospheres such as petrol stations, chemical storage depots and blasting operations.
121 ASUS Address: 15 Li-T e Road, Peitou, T aipei, T aiwan T el: 886-2-2894-3447; Fax: 886-2-2890-7698 Declaration We declare that the IMEI codes for this product, P526 , are unique to each unit and only assigned to this model.
122 Contact information ASUST eK COMPUTER INC. (T aiwan) Hotline: 0800-093-456 (T oll-Free call from T aiwan only) Fax: 886-2-2895-9254 Online service: http://vip.asus.com/eservice/techserv .aspx WWW: http://tw.asus.com ASUST eK COMPUTER INC. (Asia-Pacic) Hotline: 886-2-2894-3447 Fax: 886-2-2890-7698 Online service: http://vip.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Asus P526 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Asus P526 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Asus P526 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Asus P526 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Asus P526, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Asus P526.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Asus P526. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Asus P526 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
