Manuale d’uso / di manutenzione del prodotto Modular Telephone del fabbricante Northern
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i Meridian 1 Meridian Modular Telephone User Guide This Nortel documentation is protected by copyright. It may not be copied in any form or medium except pursuant to the Nortel License to Copy Documentation ("License"). If a License has been purchased, it will be enclosed with this copy of Nortel documentation.
Contents Introducing your Meridian 1 telephone 1 Your telephone’s controls 2 Your telephone’s features 3 Terms you should know 3 Modular options 5 The basics of using your telephone 6 Answering ca.
Contents Call Page 21 Call Page - Network Wide 21 Call Waiting 21 Calling Number 22 Charge/Forced Charge 23 Centrex/Exchange Line Switchhook Flash 24 M1 Display/MSL-100 Inspect 24 Forced Camp-on 25 Gr.
• • • • 1 • • • • Introducing your Meridian 1 telephone This guide introduces you to your new Meridian 1 telephone set. It provides you with a description of the controls on your telephone, and a description of each feature that is available to you.
• • • • 2 • • • • Introducing your Meridian 1 telephone The figure above shows the location of each control on your telephone set, and a brief description of each control begins on the next page. Your telephone set may not have some of the optional equipment shown.
• • • • 3 • • • • Introducing your Meridian 1 telephone Program The key gives you access to several parameters through the Display Module Option.
• • • • 4 • • • • Introducing your Meridian 1 telephone Shared Directory Numbers — a DN (extension) that is shared by two or more persons. Special dial tone— three consecutive tones followed by dial tone that you will hear when accessing some of your telephone’s features.
• • • • 5 • • • • Modular options Meridian 1 Display Module The Meridian 1 Display Module shows you the status of features, and displays the name of the calling party from within your system. It also displays instructions for using features.
• • • • 6 • • • • The basics of using your telephone Answering calls To indicate an incoming call, your telephone rings and a symbol flashes beside a DN key. To answer a call: 1. Lift the handset; or press ; or press the DN key beside the flashing .
• • • • 7 • • • • The basics of using your telephone On-hook dialing On-hook dialing allows you to dial a number without lifting the handset. To use On-hook dialing: 1. Press a free DN key to obtain a line. 2. Upon hearing dial tone, dial the desired number.
• • • • 8 • • • • The basics of using your telephone Last Number Redial Last Number Redial allows you to automatically redial the last number you dialed. To use Last Number Redial: 1. Lift the handset. 2. Press or press a free DN key. Last Number Redial on an MSL-100 System 1.
• • • • 9 • • • • Special features Auto Dial Auto Dial lets you dial a specific telephone number by pressing a feature key. To store an Auto Dial number: 1. Without lifting the handset, press . The associated flashes. 2. Dial the number.
• • • • 10 • • • • Special features Call Pickup (for M-1) Using Call Pickup, you can answer a ringing telephone from any telephone in your Pickup Group or another Pickup Group. To answer a ringing call in your own Call Pickup group: 1.
• • • • 11 • • • • Special features • The GPU key becomes dark. To answer a call in another Call Pickup group from a (500/2500) telephone: 1. Lift the handset. 2. Dial SPRE + 94 or PUGR FFC. 3. Dial the pickup group number. 4. You are connected to the call.
• • • • 12 • • • • Special features Directed Call Pickup in Another Call Pickup Group 1. Lift the handset. 2. Press idle DN key. 3. Enter the Direct Call Pickup (DCPU) feature access code. 4. Dial the call pickup group number. • The call is connected.
• • • • 13 • • • • Special features Auto Dial Transfer Auto Dial Transfer allows you to use your Auto Dial key to transmit digits to the central office after a Trunk Switchhook Flash. You must be on a central office/exchange (CO) trunk call from or to a CO which offers Centrex- or exchange line-type features.
• • • • 14 • • • • Special features Conference You can set up a conference call for up to three (or six) persons, including yourself. Contact your telephone system administrator to find out the maximum number of persons you can join in a conference call on your system.
• • • • 15 • • • • Special features To cancel forwarding: 1. Press , or lift the handset and enter the Call Forward Cancel FFC. The turns off. To reinstate Call Forward to the same number: 1. Press twice, or lift the handset and enter the Call Forward Activate FFC twice.
• • • • 16 • • • • Special features To cancel forwarding: 1. Press , or lift the handset and enter the Internal Call Forward Cancel FFC. The turns off. To reinstate Call Forward to the same number: 1. Press twice, or lift the handset and enter the Internal Call Forward Activate FFC twice.
• • • • 17 • • • • Special features Electronic Lock You can lock your telephone with a password so that no one can make calls from your office. The lock consists of a password which you may change. This feature is not available on the MSL-100.
• • • • 18 • • • • Special features Electronic Lock Network Wide (not available on the MSL-100) To lock a telephone (B) from another telephone (A): 1. Lift the handset and dial the Electronic Lock Activate FFC defined for Node 1. 2. Dial the station password defined for telephone B.
• • • • 19 • • • • Special features Remote Call Forward Remote Call Forward allows you (from any telephone other than your own) to forward your calls to any telephone. Feature CFRA on the MSL-100. To activate Remote Call Forward: 1. Lift the handset.
• • • • 20 • • • • Special features Call Join (not available on the MSL-100) To connect a call on hold (on a different line) to your current call: 1. You are currently on a call. 2. Press . 3. Press the DN key that has the other call on it, or press .
• • • • 21 • • • • Special features Call Park Call Park allows a call to be stored temporarily, then to be retrieved from any other extension. You can park an incoming call and then page the called party, without tying up a line. Your office may have a System Park Extension where most calls are automatically parked.
• • • • 22 • • • • Special features Call Park - Networkwide Prior to Release 22, a call could only be parked onto a Station DN or a System Park DN that is on the same node as the Parking Party.
• • • • 23 • • • • Special features Call Page The Meridian 1 provides switching access and trunk circuit interface to a customer-supplied speaker or radio paging equipment. Paging equipment is accessed by dial access or a Page key on attendant consoles.
• • • • 24 • • • • Special features Calling Number With the Calling Number feature, you can create a charge account record and/or charge a call to an incoming number. While on a call, to record the caller’s number for accounting purposes: 1.
• • • • 25 • • • • Special features Charge/Forced Charge Charge allows you to charge a call to a specific account. Forced Charge allows you to charge long distance calls from telephones that are restricted to local calls. To charge a local or long distance call to an account before you dial: 1.
• • • • 26 • • • • Special features Centrex/Exchange Line Switchhook Flash Centrex/Exchange Switchhook Flash allows you to signal the Central Office/Exchange (CO) during an established call to use a Centrex service such as call transfer or three-way calling.
• • • • 27 • • • • Special features Forced Camp-on Forced Camp-on allows your telephone to automatically ring another telephone as soon as it disconnects from its current call. Forced Camp-on allows both internal and external calls to be camped on; Camp-on allows only external calls to be camped on.
• • • • 28 • • • • Special features Group Call Group Call automatically calls members of a predefined group, one at a time, until they have all answered. Ask your system administrator for details on creating a conference call group. To call group members: 1.
• • • • 29 • • • • Special features Hot Line The system administrator can program a Hot Line telephone number that is dialed automatically. To use Hot Line: 1. Press . The Hot Line number is dialed automatically. or If your main line is a Hot Line, lift the handset.
• • • • 30 • • • • Special features On Hold on Loudspeaker (M2008HF and M2616 only) This feature is available only in certain areas and requires additional equipment.
• • • • 31 • • • • Special features Held Call Clearing This feature allows both the active call and held call to be released when the user of a Meridian 1 proprietary telephone replaces the handset. Pressing the Release key only releases the active call.
• • • • 32 • • • • Special features Radio Paging Automatic Post - selection You have called another user’s extension, and are receiving either busy/engaged signal or ringback/ring tone without reply. To page the called party there is no need to make a new call.
• • • • 33 • • • • Special features Ring Again If you receive a busy/engaged signal when trying to reach someone in your office, or in your private network, Ring Again automatically redials that number and lets you know when that person is free.
• • • • 34 • • • • Special features Speed Call Speed Call allows you to dial frequently-called telephone numbers using a brief code to represent the number. The codes are one, two, or three digits long (0 to 999). See your telephone system administrator for a list of the Speed Call codes.
• • • • 35 • • • • Special features To make a System Speed Call: 1. Press a free DN key to obtain a line. 2. Press or enter the System Speed Call FFC. 3. Enter the Speed Call code of the number you want to dial. Stored Number The Stored Number feature allows you to store a single telephone number that you can dial quickly.
• • • • 36 • • • • Special features Timed Reminder Recall T imed Reminder Recall rings your telephone after a period of time to remind you of a transferred call that has not yet been answered. This feature is not available on the MSL-100.
• • • • 37 • • • • Special features Enhanced Override Enhanced Override allows you to override an ongoing call after you have attempted a Forced Camp-on. Use Enhanced Override when making either a simple call or a consultation call (i.
• • • • 38 • • • • Hospitality features Hospitality features These hospitality features are intended for hotel operations use and are not available on the MSL-100. Automatic Wake-Up Although normally used as a hotel feature, Automatic Wake-up may be useful to business users who require a timed reminder call feature.
• • • • 39 • • • • Hospitality features Maid Identification Maid ID makes it easier to keep track of which maids clean which rooms. The maid enters the information from the telephone in each room. To enter cleaning status: 1. Pick up the handset or press a free DN key.
• • • • 40 • • • • Hospitality features Room Status Room Status lets you read the status of a room using the Display Module. To read the status of a room: 1. Without lifting the handset, press . 2. Enter the extension number for the room.
• • • • 41 • • • • SPRE Code and FFCs SPRE Code and FFCs SPRE Radio P aging Answer Autodial Remote Call Forw ard Activate Call Detail Recording Remote Call Forw ard Deactivate Call For.
• • • • 42 • • • • SPRE Code and FFCs.
• • • • 41 • • • • Index Answerback See Automatic Answerback Answering calls 6 Attendant 3 Auto Dial 9 Auto Dial Tandem Transfer 13 Automatic Answerback 9 Automatic Wake-up 36 Buzz 9 C.
• • • • 42 • • • • Index Radio Paging 29 Redial See Last Number Redial Remote Call Forward 18, 28 Remote Ringer See External Alerter Interface Ring Again 31 Ringback/ring tone 3 RLS 2 .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Northern Modular Telephone è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Northern Modular Telephone - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Northern Modular Telephone imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Northern Modular Telephone ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Northern Modular Telephone, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Northern Modular Telephone.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Northern Modular Telephone. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Northern Modular Telephone insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
