Manuale d’uso / di manutenzione del prodotto NN42030-110 del fabbricante Nortel
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Nortel Mobile Communication 3100 W eb User Interface User Guide T itle page.
Nortel Mobile Commu nication 3100 Release: 3.1 Publication: NN42030-11 0 Document st atus: Stan dard 04.0 3 Document release d ate: November 20 09 Copyright © 20 09 Nortel Networks All Rights Reserve.
Contents Web User Interface User Guide 3 Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Your Nortel MC 3100 Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . 5 New in this Release . . . . .
Contents 4 NN42030-110 M C 3100 3.1 Standard 04.03 November 2009 Making a call from the History or Se arch Resu lts screen 21 Recently Made Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Reviewing a list of Recent C alls . . .
Welcome Web User Interface User Guide 5 We l c o m e This section contains the following topics: • “Your Nortel MC 3100 Web UI” on page 5 • “New in this Release” on page 5 • “MC 3100 W.
Welcome 6 NN42030-110 M C 3100 3.1 Standard 04.03 November 2009 Revision history November 2009 S t andard 04.03. This d ocument is issued to support Nortel Mobile Communication 3100 Rele ase 3.1. T echnical updates were made. November 2009 S t andard 04.
Welcome Web User Interface User Guide 7 • Force all calls to voice mail us ing the Do Not Disturb option. • Communica te using of the following metho ds: • dial a number • select a contact from corporate search result • Available outbound call mo des: • Call-me-First—In this mode, your calls are set up in tw o stages.
Welcome 8 NN42030-110 M C 3100 3.1 Standard 04.03 November 2009.
Getting started Web User Interface User Guide 9 Getting star ted This section contains the following topics: • “Enterprise requ irements” on page 9 • “Hardware requirements” on pag e 9 •.
Getting started 10 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 •N o k i a • Apple iPhone • Opera Languages English is the only supported la nguage. Licensing Provided that th er e is suff icie nt ca pa city on the system, the first time you log in to the system you receive a license to use the MC 3100 Web UI.
Configuring the MC 3100 Web UI Web User Interface User Guide 11 Configuring the MC 3100 W eb UI This section describes how to configure th e Mobile Communication 3100 Web User Interface (MC 3100 Web UI) and how to add a phone numb er or device.
Configuring the MC 3100 Web UI 12 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Contact your administrator if you e nter your ID and password correctly but cannot log on.
Configuring the MC 3100 Web UI Web User Interface User Guide 13 5. Click Sign In . The initial setup page appears with the following message: You have no ph on e numbers configured yet.
Configuring the MC 3100 Web UI 14 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Adding a phone number 1. Click Settings to add the initial phone numbe r or device.
Configuring the MC 3100 Web UI Web User Interface User Guide 15 2. Click Add a new device . 3. In the Device Name box, type a unique name for the new ph one number or dev ice . 4. In the Number box, type the phone nu mber associated with the device nam e.
Configuring the MC 3100 Web UI 16 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Setting up a route schedule You can optionally set up a route sch edule so that at specific times you receive calls on a specific phone or device.
Basic functions Web User Interface User Guide 17 Basic functions This section contains the following topics: • “Logging on to the Web UI” on pa ge 17 • “Exiting the applicat ion” on page 2.
Basic functions 18 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 In the URL box, type the MC 3100 Web UI URL provide d by your adminis trator. For exam ple, http:/ /mc3100.
Basic functions Web User Interface User Guide 19 Figure 2: Lo gin page on an iPhone (with no keyboard) 4. In the ID box, type your SIP ID. 5. In the Password box, type yo ur passwo rd. 6. Select the This is a shared de vice/brows er check box to automatically log you off the MC 3100 Web UI when the Web session times out or is closed.
Basic functions 20 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 7. Click Sign In . The home pane appe ars. Exiting the application 1. Go to the Home panel of the MC 3100 Web UI. 2. Select Menu , Quit . Nortel recommen ds that you exit from the MC 3100 We b UI before you shut off your device.
Basic functions Web User Interface User Guide 21 2. In the box to the right of the tele phone icon, type the number to di al. 3. Click Call . The Home page lists the status of the call. 4. Answer the incoming call on the computer or your mobile device.
Basic functions 22 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Searching the corp orate director y 1. On the Home pane, in the box located to the rig ht of the magnifying glass icon, type a name (fir st or last) or search string.
Basic functions Web User Interface User Guide 23 Figure 4: Home page on an iPhone ( with keyboard) 2. Click Search . The search results appear on the Dire ctory Search page. The search results includ e all contacts where the first or last name match the en te re d se ar ch strin g.
Basic functions 24 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Adding more devices Add more phone numbers or devices wh er e you can be reach ed.
Basic functions Web User Interface User Guide 25 2. Click the new link. The Add a new device pane appe ars. 3. In the Device Name box, type a unique name. 4. In the Number box, type a number that is reachable fr om within your enterprise infrastructure.
Basic functions 26 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 5. Click Save . The Settings pane appe ars listing the device. Activating call routing Activate call routing to select a de vice as the default device for all incoming calls to your e nterprise ex tension.
Basic functions Web User Interface User Guide 27 W orking with voice mail You can use your Web UI with your Enterprise voice mail system. Checking voice ma il 1. On the Home pane, click Refresh . The Home page refr eshes an d one of the following messages appe ar: — Voicemail: No messages — V oicemail: New messages Retrieving voice mail 1.
Basic functions 28 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Mobile Do Not Disturb mode To stop calls from being sent to your mobile de vice, enable Do Not Disturb mode . When your dev ice is in Do Not Disturb mode, you cann ot place calls from the MC 3100 Web UI.
Basic functions Web User Interface User Guide 29 Placing a call on hold While on a call, you can plac e a call on ho ld. 1. To place a call on hold, press <prefix>6# . Releasing a call from hold You can release a call that you plac ed on hold. 1.
Basic functions 30 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Executing a blind transfer You can tran sfer a call directly to a th ird-party. 1. To execute a blind transfe r, press <prefix>1<number to dial># . 2. While the third part y is ringing , press <prefix>4# to transfer .
Acronyms Web User Interface User Guide 31 Acronyms Table 1 lists the acronyms used in this guide. Ta b l e 1 : A c r o n y m s Acronym Full Name MCC 3100 Mobile Commun ication Client 3100 MCG 3100 Mob.
Acronyms 32 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009.
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Nortel Mobile Communication 3100 W eb User Interface User Guide Copyright © 2009 Nortel Networks. All Rights Reserved. While the information in this document is belie ve d to be accurate and reliable.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Nortel NN42030-110 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Nortel NN42030-110 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Nortel NN42030-110 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Nortel NN42030-110 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Nortel NN42030-110, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Nortel NN42030-110.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Nortel NN42030-110. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Nortel NN42030-110 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
