Manuale d’uso / di manutenzione del prodotto 1000S del fabbricante Nortel
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Nortel Commu nication Serve r 1000 Nortel Commu nication Server 1000 Release 4 .5 Communication Server 1000S Overview Document Number: 553-3031-0 10 Document Release: Standard 3.00 Date: August 2005 Year Publish FCC TM Copyright © Nortel Networks Limited 2005 All Rights Reserved Produced in Canada Information is subject to change without notice.
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Page 3 of 44 Communication Server 1000S Overview 4 Revision history August 2005 Standard 3.00. This document is up-issued to support Com munication Server 1000 Release 4.5. September 2004 Standard 2.00. This document is up-issued for Com munication Server 1000 Release 4.
Page 4 of 44 Revision history 553-3031-010 Standard 3.00 August 2005.
Page 5 of 44 Communication Server 1000S Overview 6 Contents About this document . . . . . . . . . . . . . . . . . . . . . . . 7 Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Applicable systems .
Page 6 of 44 Contents 553-3031-010 Standard 3.00 August 2005 Media Gateway 1000S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Ethernet switch (customer-supp lied) . . . . . . . . . . . . . . . . . . . . . . . . 30 Power over LAN (optional) .
Page 7 of 44 Communication Server 1000S Overview 10 About this document This document is a global document. Co ntact your system supplier or your Nortel representative to verify that th e hardware and software described are supported in your area. Subject This document provides an overview of the general desig n and features of the CS 1000S system.
Page 8 of 44 About this document 553-3031-010 Standard 3.00 August 2005 Technical Documentation link under Support & Trai ning on the Nortel home page: www.nortel.com Applicable systems This document applies to the Commun ication Server 1000S (CS 1000S) system.
About this d ocument Page 9 of 44 Communication Server 1000S Overview • Integrated Call Direct or: Service Implementation Guide (553-3001-361) • Integrated Call Assistant: Service Im plementation .
Page 10 of 44 About this docum ent 553-3031-010 Standard 3.00 August 2005.
Page 11 of 44 Communication Server 1000S Overview 22 Description and features Contents This section contains infor mation on the follow ing topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page 12 of 44 Descri ption and fea tures 553-3031-010 Standard 3.00 August 2005 Introduction The CS 1000S is an IP PBX that was introduced to addr ess the increasing demand for Voice over IP (VoIP) and supp ort the convergence of voice and data networks.
Description an d features Page 13 of 4 4 Communication Server 1000S Overview Figure 1 Software architecture for telephony Telephony Feature Processing is based on the existing Meridian 1 Call Processing software and pro vides in dustry-leading f eature capabilities.
Page 14 of 44 Descri ption and fea tures 553-3031-010 Standard 3.00 August 2005 The Circuit Switching Manager evol ved from Meridian 1 software. Th is migration strategy enables Tel ephony Feat ure Processing for future releases of CS 1000S to control existing Meridian 1 hardware componen ts.
Description an d features Page 15 of 4 4 Communication Server 1000S Overview The CS 1000S provides a number of capabili ties to ensure that telephony is available in the event of equipment fa ilure at a site.
Page 16 of 44 Descri ption and fea tures 553-3031-010 Standard 3.00 August 2005 • directories • call logs CallPilot 2.0 CallPilot 2.0 includes the 501t and th e 1002rp messaging platforms as replacements for the existin g standalone platforms. CallPilot 1.
Description an d features Page 17 of 4 4 Communication Server 1000S Overview The VoIP features automatically switch from the IP network to the PSTN, when voice Quality of Service (QOS) falls belo w a pre-determined thr eshold. IP Telephony resumes when QOS levels return to an acceptable level.
Page 18 of 44 Descri ption and fea tures 553-3031-010 Standard 3.00 August 2005 Enhanced system management CS 1000S supports a suite of value-added management capabi lities for multiple systems th at redu ces a customer’s total cost of ownership. These include Optivity Telephony Manag er (OTM) and Element Manager.
Description an d features Page 19 of 4 4 Communication Server 1000S Overview • configuration and mainte nance of traditional routes and trunks • configuration and mainte nance of numbering plans .
Page 20 of 44 Descri ption and fea tures 553-3031-010 Standard 3.00 August 2005 • IP Phone adapter • analog telephones and devices • attendant consoles For further information on analog and dig ital telephones, see Telephones an d Consoles: Description, Installa tion, and Operation (553 -3001-367).
Description an d features Page 21 of 4 4 Communication Server 1000S Overview 802.11 Wi reless IP Gateway The e-mobility Meridi an Gateway supports commun ication between the circuit-switched telephony network and the H.3 23 Wireless IP terminals on a customer’s corporate IP network.
Page 22 of 44 Descri ption and fea tures 553-3031-010 Standard 3.00 August 2005 Attendant consoles The CS 1000S system supports an Attendan t PC software console and the M2250 att endant cons ole. The Attendant PC software enables us ers to perform attendant consol e and call processing functions on a Windows® PC using a mouse or keyboard.
Page 23 of 44 Communication Server 1000S Overview 32 System architecture Contents This section contains infor mation on the follow ing topics: Hardware architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Call Server .
Page 24 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 Hardware architecture A typical CS 1000S system con sists of the following majo r hardware components: • NTDU30 Call Server .
System architecture Page 25 o f 44 Communication Server 1000S Overview Figure 2 CS 1000S componen ts in a rack NTDU30 Call Ser ver NTDU27 Signaling Ser ver NTDU14 Media Gatew a y 1000S NTDU15 Media Ga.
Page 26 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 Call Server The Call Server provides telephony serv ices, such as call processing, and supports trunking features. It also acts as a database server for synchronization of config uration informatio n with all MG 1000 S systems.
System architecture Page 27 o f 44 Communication Server 1000S Overview Signaling Server CS 1000S systems use a Signaling Server. The Signaling Server is an industry -standar d, PC-based server that provides a central processor to drive H.323 and Session Init iation Protocol (SIP) signaling for IP Phones and IP Peer Networking.
Page 28 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 Terminal Proxy Server The Terminal Proxy Server (TPS) acts as a signaling gateway between the IP Phones and the Call Server using the UNISt im protocol.
System architecture Page 29 o f 44 Communication Server 1000S Overview • NRS Database — The NRS database stores the ce ntral dialing plan in XML format for b oth the SIP Redirect Server and the H.323 Gatekeeper. The SIP Redirect Server and H.323 Gatekeeper both access this common endpoint and gateway database.
Page 30 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 The MG 1000S supports a Sm all System Controller (SSC) card and four sl ots for flexible confi gurations of line, trunk, and application card s.
System architecture Page 31 o f 44 Communication Server 1000S Overview Software architecture Centralized Automatic Software Upgrade Centralized Automatic Software Upgrade allows a new version of software to be automatically loaded on the MG 1000S after the Ca ll Server soft ware is upgraded.
Page 32 of 44 System architecture 553-3031-010 Standard 3.00 August 2005.
Page 33 of 44 Communication Server 1000S Overview 44 Configuration options Contents This section contains infor mation on the follow ing topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Single campus deployment .
Page 34 of 44 Configura tion options 553-3031-010 Standard 3.00 August 2005 in a LAN or WAN environm ent. Although different combinatio ns are possible, most installations fall into one of the followi.
Configuration options Page 35 of 44 Communication Server 1000S Overview Single campus deployment Figure 3 shows an example of a si ngle campus deplo yment and its components.
Page 36 of 44 Configura tion options 553-3031-010 Standard 3.00 August 2005 Note: You can configure the network for redundancy. The single campus deploym ent example consists of the follow ing: •C a.
Configuration options Page 37 of 44 Communication Server 1000S Overview Multiple buildi ngs in a campus Figure 4 shows a CS 100 0S system distributed across mul tiple buildings i n a campus setting. Yo u can distribute MG 1 000S systems and users across a campus IP Network.
Page 38 of 44 Configura tion options 553-3031-010 Standard 3.00 August 2005 Multiple sites Figure 5 shows a mul ti-site depl oyment with a central Call Server and a branch office.
Configuration options Page 39 of 44 Communication Server 1000S Overview — Requires i ts own Si gnaling Se rver. — MG 1000B in remot e branch offi ces enables local PSTN and 911 access. — IP Phones are configured and managed centrall y from the main office.
Page 40 of 44 Configura tion options 553-3031-010 Standard 3.00 August 2005 Distributed Call Servers Distributed Call Servers are defined as m ultiple CS 1000S system s. Figure 6 shows an example of multi-site deploym ent with distributed Call Servers.
Configuration options Page 41 of 44 Communication Server 1000S Overview • full-featured networking between site s using IP Peer Networking and/or TIE trunks • transparent to user at all sites Reliability strategies Communication reliabilit y is critical to the operation of any business.
Page 42 of 44 Configura tion options 553-3031-010 Standard 3.00 August 2005 • If the master (Leader) Signaling Server is unavailable, a Fo llower Signaling Server becomes th e IP Telephony node master. • Signaling Servers share telephone registration s (load-sharing).
Configuration options Page 43 of 44 Communication Server 1000S Overview Figure 7 Network failure wi th survivable MG 1 000S systems IP telephony node configuration An IP telephony node is a grouping of Voice Gateway Media Cards (and Signaling Server s), regardless of the location of the Voice Gateway Media Cards in the MG 1000S.
Page 44 of 44 Configura tion options 553-3031-010 Standard 3.00 August 2005 The survivable MG 1000S (A lternate Call Server) IP address must be on the same ELAN subnet as the Call Server. If the MG 1000S is on a physically different subnet, such as in a differen t building, then you can use VLANs to keep IP addresses on the same logical subnet.
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Family Pro duct Manual Co ntacts Copyri ght FCC not ice Trademar ks Document number Pr oduct rele ase Document release Dat e Publish Nortel Communication Server 1000 Communication Server 1000S Overview Copyright © Nortel Networks Limited 2005 All Rights Reserved Information is subject to change without notice.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Nortel 1000S è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Nortel 1000S - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Nortel 1000S imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Nortel 1000S ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Nortel 1000S, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Nortel 1000S.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Nortel 1000S. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Nortel 1000S insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
