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NEC NEC Unified Solutions, Inc. MA4000 Inst allation Manager User Guide June 2008 NDA-30580, Revision 6.
Liability Disclaimer NEC Unified Solutions, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice. NEC Unified Solutions, Inc. has prepared this document for the exclusive use of its employ ees and customers.
i MA4000 Installation Manager User Guide - Revision 6 Content s Introduction 1-1 MA4000 Inst allation Manager Overvie w . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 How This Guide is Organized . . . . . . . . . . . . . . . . . . . .
ii Content s MA4000 Installation Manager User Guide - Revision 6 Pull-Down Men us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents iii MA4000 Installation Manager User Guide - Revision 6 System Information 6-1 S tat ion Range s T ab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Access Codes T ab. . . . . . . . . . . . . .
iv Content s MA4000 Installation Manager User Guide - Revision 6 Reports 12-1 Creating and Printing a Report or DESI Label . . . . . . . . . . . . . . . . . . . . . . . . 12-2 Productivity Features 13-1 Configura tion T ab . . . . . . . . . . . . . . .
v MA4000 Installation Manager User Guide - Revision 6 Figures Figure T itle Page 2-1 Run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 2-2 Installation Manager R24 - InstallShield Wizard Welcome .
vi Figures MA4000 Installation Manager User Guide - Revision 6 3-30 FLCVTR Initial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 3-31 FLCVTR Initial Installation Execute . . . . . . . . . . . . . . . . . .
Figures vii MA4000 Installation Manager User Guide - Revision 6 5-10 Media Gateway Setup Wizard - W elcome . . . . . . . . . . . . . . . . . . . . . . . 5-13 5-11 Media Gateway Setup Wizard - Select Oper ation . . . . . . . . . . . . . . . . . 5-14 5-12 Media Gateway Setup Wizard - Select Val ues .
viii Figures MA4000 Installation Manager User Guide - Revision 6 7-28 Edit UCD Group Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-30 7-29 Confirm Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures ix MA4000 Installation Manager User Guide - Revision 6 8-42 User Update Wizard - Select Operation . . . . . . . . . . . . . . . . . . . . . . . . 8-43 8-43 User Update Wizard - Select Values . . . . . . . . . . . . . . . . . . . . . . . . . . .
x Figures MA4000 Installation Manager User Guide - Revision 6 13-7 Location Diversity - Station Backup Tab . . . . . . . . . . . . . . . . . . . . . . . 13-10 13-8 Location Diversity - Designating Backup St ations . . . . . . . . . . . . . . . . 13-11 13-9 Location Diversity - Extended Bac kup Data .
xi MA4000 Installation Manager User Guide - Revision 6 Ta b l e s T able Title Page 2-1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 8-1 Macros . . . . . . . . . . . . . . . . . . . . . . . . . .
xii T ables MA4000 Installation Manager User Guide - Revision 6.
1-1 MA4000 Installation Manager User Guide - Revision 6 1 Introduction The MA4000 Installation Man ager User Guide provides the information needed to operate the Installation Manager application.
1-2 Introduction MA4000 Installation Manager User Guide - Revision 6 How This Guide is Organized Chapter 1 Introduction This chapter outlines how to use th is manual, including actual manual organization, chapter layout, keyboard con ventions, function k eys, and basic terminology for the MA400 0 Installation Manager application.
Introduction 1-3 MA4000 Installation Manager User Guide - Revision 6 MA4000 Inst allation Manager Application Abbreviations CCIS Common Channel Inter-office Signaling CSR Customer Service Representati.
1-4 Introduction MA4000 Installation Manager User Guide - Revision 6.
2-1 MA4000 Installation Manag er User Guide - Revision 6 2 Getting S t arted This chapter lists the hard ware and softw are requirements necessary to operate the MA4000 Installation Manager . The chapter also pro v ides the steps needed to inst all the MA4000 Install ation Manager application.
2-2 Getting S tarted MA4000 Installation Manager User Guide - Revision 6 T able 2-1 System Requi rement s Minimum Recommended Operating System Windows 98 Note: This is the bare minimum operating system.
Getting S tarted 2-3 MA4000 Installation Manag er User Guide - Revision 6 MA4000 Inst allation Manager Inst allation T o install MA4000 Installation Manager for the fi rst time, use the installation CD includ ed in your MA4000 Installation Manager package.
2-4 Getting S tarted MA4000 Installation Manager User Guide - Revision 6 Figure 2- 2 Installation Manager R24 - InstallShield W izar d Welcome Ste p 5 Fo llow the prompts in the Setup program to accept the software li censing agreement, to enter your cu stomer information, and to select the setup type.
Getting S tarted 2-5 MA4000 Installation Manag er User Guide - Revision 6 Figure 2- 3 Installation Manager R24 - InstallShield W izar d Complete Ste p 7 Click the Finish button. The Installatio n Manager R24 - Inst allShield Install Feature(s) displays ( Fig ure 2-4 ).
2-6 Getting S tarted MA4000 Installation Manager User Guide - Revision 6 Figure 2- 4 Installation Manager R24 - InstallShield Inst all Fea ture(s) Ste p 8 Select the ap propriate check box to install the desir ed feature.
Getting S tarted 2-7 MA4000 Installation Manag er User Guide - Revision 6 Initializing the Flash Card and Inst alling the System Soft ware (SV7000 MPS Only) The following procedure contains a step which can result in the loss of existing dat a on your computer if performed improperl y .
2-8 Getting S tarted MA4000 Installation Manager User Guide - Revision 6 St e p- b y - St e p P r oc e d u r e T o in itialize the flash card, in stall it i n the server , and loa d the MPS system software do the following: Ste p 1 Insert the MPS system so ftware CD into your computer , then reboot.
Getting S tarted 2-9 MA4000 Installation Manag er User Guide - Revision 6 Ste p 7 T ype the following at the command prompt, th e press Enter : mount /dev/hdc /mnt/cdrom Replace hdc in the command, if necessar y , with the designation your laptop uses for the internal CD- ROM device.
2-10 Getting S tarted MA4000 Installation Manager User Guide - Revision 6 Step 18 Connect an ethernet cab le be tween your laptop and the Ether1 jack on the front of the MPS. — Y ou must use a crossover Ethern et cable, not the more common straight-through type.
3-1 MA4000 Installation Manag er User Guide - Revision 6 3 Graphical User Interface This chapter provides an o verview of the components of the MA4000 Installation Manager software.
3-2 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 If multiple rows are selected the display will be listed in the form [last selected row] of [total rows] ( see Figure 3-2).
Graphical User Interface 3-3 MA4000 Installation Manag er User Guide - Revision 6 Selectin g All list box es will support the ability to multi-select items.
3-4 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 5 Edit Multiple Records example List Box Sorting All lists will hav e the ability to sort. Clicking on the title bar of a column causes the list to be sorted alphabetic ally by that column.
Graphical User Interface 3-5 MA4000 Installation Manag er User Guide - Revision 6 S t artup Dialog MA4000 Installation Manager projects are not comprised of a single fil e like a spreads heet or document. Instead, the projec t is consists of information contained in a database.
3-6 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Projects T ab Figure 3- 8 Projects T ab New button Y ou will have sever al choices to make. Some of the most powerful features of MA4000 Installation Manager is the ability t o re-use previous data.
Graphical User Interface 3-7 MA4000 Installation Manag er User Guide - Revision 6 Create Project Wizard Ste p 1 Th e Welcome to the Crea te Project Wizard gree ts you and informs you that the wizard will be guiding you thro ugh the steps necessary to create a new project.
3-8 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 12 Create Project Wizard - Project Name an d T ype - UNVERGE IPX Figure 3- 13 Create Project Wizard - Project Name and T ype - UNIVERGE SV7000 Ste p 2 Th e Create Project Wizard - Project Name and T ype dialog box allo ws you to enter a name for the project.
Graphical User Interface 3-9 MA4000 Installation Manag er User Guide - Revision 6 — Select the system type from the System T ype drop-down menu. • Business System • Hospitality System — Select the system type from the Hardware T ype drop-down menu.
3-10 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 14 Create Project Wizard - Project Category and Notes Ste p 3 Th e Create Proje ct Wizard - Pr oject Category and Notes allows you to provide additional info rmation about the projec t, and permits you to categ orizing the project.
Graphical User Interface 3-1 1 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 15 Create Project Wizard - Customer Locations Ste p 5 Th e Create Proje ct Wizard - Customer Locations is similar to the Customer Organization ( St e p 6 ).
3-12 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 16 Create Project Wizard - Customer Organization Ste p 6 Th e Create Proje ct Wizard - Customer Organization allows you to name the levels in a customer's organization.
Graphical User Interface 3-13 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 17 Create Project Wizard - V oice Mail Ste p 7 Th e Create Proje ct Wizard - V oice Mail allows you to choose from any supported voice mail system.
3-14 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 18 Create Project Wizard - Customer Contact Information Ste p 8 Th e Cr eate Project W izard - Customer Cont act Information allows you to enter details ab out the customer that is custom to this new pr oject.
Graphical User Interface 3-15 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 19 Completing the Create Project Wizard Ste p 9 Th e Completing the Create Project Wizard i s the last panel you will encounter as p art of the Create Project Wizard.
3-16 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 •I m p o r t button Ste p 1 Click the Import button a s shown in Figure 3-20 .
Graphical User Interface 3-17 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 21 Import Project Ste p 2 Sele ct an existing project and click the Op en button. The selected project now appears in the Select Project: se ction of the Installation Manager S tartu p .
3-18 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 • Delete All button Ste p Click the Delete All button. Figure 3 -23 will display . Figure 3- 23 Delete All Projects Confirmation • Clicking t he Yes bu tton deletes a project entirely and removes the project from the database.
Graphical User Interface 3-19 MA4000 Installation Manag er User Guide - Revision 6 Te m p l a t e s Ta b Figure 3- 24 Te m p l a t e s Ta b • New button Highlighting a template lis ted in the Select T emplate: section, and cl icking the New button, will show the same Figure 3-9 through Figure 3-19 dialog bo xes as the Project T ab display ed.
3-20 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 25 Import T empla te Ste p 2 Select the template to import from those templates listed , and click the Open button. • Delete butt on Ste p 1 Select a template from the list located in the Installation Manager S tartup ( Figure 3-7 ).
Graphical User Interface 3-21 MA4000 Installation Manag er User Guide - Revision 6 • Delete All button Ste p Click the Delete All button. Figure 3 -27 will display . Figure 3- 27 Delete All Projects Confirmation • Clicking t he Yes bu tton deletes a template entirely and removes the template from the database.
3-22 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Pull-Down Menus File Menu The File pull-down menu contains these file functions: • C reate Proj ect ... • Open Project .. . • Save As — Pro ject ... — Templ ate .
Graphical User Interface 3-23 MA4000 Installation Manag er User Guide - Revision 6 Copy (Ctrl+C) Ste p 1 Select an item (this could be the context of a text box, or it could be multiple items in a list). Ste p 2 Af ter a selection is made, press the Ctrl and C keys.
3-24 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 T o launch the Flash Card Wizard, do the following: Ste p From Microsoft Desktop, select Start > Programs > Inst allation Manager 24 > Flash Card Wizard . OR Ste p From the Installation Ma nager Menu Bar , click To o l s > Flash Card Wizard .
Graphical User Interface 3-25 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 31 FLCVTR Initial Installation Execute Ste p 1 Insert a n unformatted flash card into an available PCMCIA slot. Ensure you insert a flash ca rd prior to lau nching the FLCVTR progr am in order to display the PC’s PCMCIA slot for the Fl ash Card field.
3-26 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 32 Setting INITDA T A Ste p 6 Enter the IP Address, Subnet Mask and Gateway of the SV7000, then click the Set button. This option only applied to the SV7000, and is not available for a NEAX 2400 IPX.
Graphical User Interface 3-27 MA4000 Installation Manag er User Guide - Revision 6 • If the Progr am Upgrade Execute button is click e d, Figure 3-33 displays. Figure 3- 33 FLCVTR Program Upgrade Execute Ste p 1 Insert the flash card containing the progr am files into an available PCMCIA slot.
3-28 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 •I f t h e D a t a B a c k u p Execute button is clicked, Figure 3-34 displa ys. Figure 3- 34 FLCVTR Data Backup Execute Ste p 1 Insert the flash card containing the progr am files into an available PCMCIA slot.
Graphical User Interface 3-29 MA4000 Installation Manag er User Guide - Revision 6 Registration W izard ... The Registration Wizard connects your system to the NEC Re gistrati on Service and obtains yo ur Activ ation Code.
3-30 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 36 NEC Registration Wizard - W e Want T o Know About Y ou Ste p 2 Select the Next button to continue.
Graphical User Interface 3-31 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 37 NEC Registration Wizard - Site Information Ste p 3 Enter the site information request ed. Those fields denoted with an asterisk require an entry . Ste p 4 Click the Next button to continue.
3-32 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 38 NEC Registration Wizard - Complete Y our NEC Registration Ste p 5 Click the Next button.
Graphical User Interface 3-33 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 39 NEC Registration Wizard - Select System to A ctivate Ste p 6 Sele ct the appropriate system from the list provided. — Direct Connection to t he System . Enter the communica tion port and baud rate.
3-34 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 40 NEC Registration Wizard - Gather Security Codes from System Ste p 8 Click the Get System Information button to connect your system and obtain/u pdate the hardware and sof tware key codes.
Graphical User Interface 3-35 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 41 NEC Registration Wizard - Registration Information Step 10 In the Modem Configuration Section , enter or select the correct information into the Modem Name and Registration Serve r Dialing Number fields.
3-36 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 42 NEC Registration Wizard - Activate Y our System Step 13 T o activate your sys tem, click the Next button.
Graphical User Interface 3-37 MA4000 Installation Manag er User Guide - Revision 6 Figure 3- 43 NEC Registration Wizard - System Activation Step 14 Select the Send Activation Licen se button to activa te your system. Step 15 Select the Next button to proceed.
3-38 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Figure 3- 44 NEC Registration Wizard - Congratulations Step 16 Click the Finish button to exit th e Registration Wizard. MA T ... The Maintenance Administr ation T ool (MA T) is a command-line interface application for configuring yo ur system.
Graphical User Interface 3-39 MA4000 Installation Manag er User Guide - Revision 6 License V erification T ool ... The License V erification T ool provides a brief summary of the primary licenses that are av ailable (and in use) on y our SV7000 system.
3-40 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Clipboard has been enhanced to be able to perform batch downloads. Y ou have the ability to: • Download data from the switch ba sed on categories (for exam ple, Station Data, T runk Data, Restricted Data, etc.
Graphical User Interface 3-41 MA4000 Installation Manag er User Guide - Revision 6 Help M enu The Help pull-down menu is the place to go for assistance or information. Help Index … The Help Index... option displays the HTML, context sensitiv e help for the MA4000 Installation Manager application.
3-42 Graphical User Interface MA4000 Installation Manager User Guide - Revision 6 Primary Sections The buttons located along the left side of the gr aphical user interface in the Main window (see Figure 3-47 ) contain the core functions of MA4000 Installation Manager .
4-1 MA4000 Installation Manag er User Guide - Revision 6 4 Project Information This chapter describes the MA4000 Instal lation Manager’ s Project Information section tabs.
4-2 Project Information MA4000 Installation Manager User Guide - Revision 6 Comp any field Enter the primary contact’ s company name. Cont act field This is the name of the individual who is the primary contact for the customer . Tit l e field Enter the primary contact’ s title.
Project Information 4-3 MA4000 Installation Manag er User Guide - Revision 6 Comp any Organization T ab The Company Organization tab ( Figure 4- 2 ) provides you with set fields allowing you to describe the company . This is usually information on the company where the sy stem is being i nstalled.
4-4 Project Information MA4000 Installation Manager User Guide - Revision 6 • Edit button Before the Edit button can f unction, an entry in the Locations tree view must be sele cted. Af ter selecting an entry , click the Edit button. Figure 4-3 displa ys.
Project Information 4-5 MA4000 Installation Manag er User Guide - Revision 6 • New button The New button will allow y ou to define a new location. See Figure 4-4 . Figure 4- 4 New Location If the location al ready exists, y ou will receive an error message stating the location exists.
4-6 Project Information MA4000 Installation Manager User Guide - Revision 6 • Delete button T o use the Delete button, you must first select a branch or a leaf element of the tree. Clicking the Del ete button will displa y the Confirmation - Delete This Item ( Figure 4-5 ).
Project Information 4-7 MA4000 Installation Manag er User Guide - Revision 6 Organization secti on The Organization section allows y ou to define the company structure from an organization point of vi ew . Y ou can break the company down into departments, divisions, and groups.
4-8 Project Information MA4000 Installation Manager User Guide - Revision 6 • New button The New button is used to create a new entry into the company organization.
Project Information 4-9 MA4000 Installation Manag er User Guide - Revision 6 • Configure button The Co nfigure button allows you to define the names of the locations within the customer’ s buildings. Figure 4-10 displays the fiel ds used to define the organization levels.
4-10 Project Information MA4000 Installation Manager User Guide - Revision 6 Ta s k s Ta b The Tasks tab ( Figure 4-11 ) allows y ou to create a task list to manage items that must be completed t o ha v e a successful installation. Each row in the list box represents a task.
Project Information 4-1 1 MA4000 Installation Manag er User Guide - Revision 6 •E d i t button In order to use the Ed it button, a task mus t be select ed.
4-12 Project Information MA4000 Installation Manager User Guide - Revision 6 Figure 4- 13 Edit Date - General.
Project Information 4-13 MA4000 Installation Manag er User Guide - Revision 6 • New button The New button will add the current information to the task list.
4-14 Project Information MA4000 Installation Manager User Guide - Revision 6 Phased Inst allation T ab The Phased Installation tab is intended for advanced users only! The Phased Installation tab ( Fi.
Project Information 4-15 MA4000 Installation Manag er User Guide - Revision 6 • Edit or New button When the Edit or New button is clic ked, Figure 4-17 displays. Figure 4- 17 Phased Installation - New or Edit Button — Enter the appropriate information, as needed, in the Description and Notes fields.
4-16 Project Information MA4000 Installation Manager User Guide - Revision 6.
5-1 MA4000 Installation Manag er User Guide - Revision 6 5 Hardware Information This chapter describes the MA4000 Instal lation Manager’ s Hardware Information section tabs.
5-2 Hardware Inform ation MA4000 Installation Manager User Guide - Revision 6 Project Name field This is the name of the project d a tabase. Y ou can change the database name, but is recommended it remain as the nam e of the database. This field is used in many reports to identify the installation the data is associated with.
Hardware Information 5-3 MA4000 Installation Manager User Guide - Revision 6 • System Name field This is the name of th e system. Thi s information wi ll be assigned internally to the system. • IP Phone Type field Allows specification of the IP Phone support needed in MA4000 Installation Manager .
5-4 Hardware Inform ation MA4000 Installation Manager User Guide - Revision 6 User ID and Password fields (optional) The User ID and Password fields can be used if authenticati on is required. T est button Clicking the Test button performs a ve rification of the sys tem connection selected.
Hardware Information 5-5 MA4000 Installation Manag er User Guide - Revision 6 Figure 5- 3 Edit IP Configuration - NEAX IPX, NEAX IPX DM, and UNI VERGE IPX Example.
5-6 Hardware Inform ation MA4000 Installation Manager User Guide - Revision 6 Figure 5- 4 Edit IP Configuration - UNIVERGE SV7000 Example.
Hardware Information 5-7 MA4000 Installation Manag er User Guide - Revision 6 Figure 5- 5 Edit IP Configuration - NEAX IPX UMG LMG (Local Module Group) values are 0 - 3, for a total of four groups.
5-8 Hardware Inform ation MA4000 Installation Manager User Guide - Revision 6 Media Gateway and Circuit Cards The Media Gateway and Circuit Cards ( Figure 5-6 ) tab is where peripheral dev ices (i.e, VS-32, MG-PRI, MG-CO T , MC-2A), Protocol Handlers, and Circuit Cards are assign ed and configured.
Hardware Information 5-9 MA4000 Installation Manag er User Guide - Revision 6 New button Clicking the New button displays Figure 5- 8 . Figure 5- 8 New Circuit Card Select the Media Gateway or circuit c ard to be assigned. Figure 5-9 is an example of the dialog bo x that displays when selecting the Media Gateway - MG 1.
5-10 Hardware Information MA4000 Installation Manager User Guide - Revision 6 Figure 5- 9 Example - Media Gateway - MG 1.5M Edit Circuit Card Dependin g on the syste m type sele cted, some of the options wi ll install automatically and will not need to b e selected.
Hardware Information 5-1 1 MA4000 Installation Manager User Guide - Revision 6 Edit button Edit the circuit c ard selected, changi ng the fields as needed.
5-12 Hardware Information MA4000 Installation Manager User Guide - Revision 6 Installation Phase The phase the device intends to install. Kind The PRI trunk type selected from the pull-down menu ( NI-2 , AT&T - 41459 , and DMS - Nortel A211 ). MAC Address The Media Access Control address for the equipment.
Hardware Information 5-13 MA4000 Installation Manag er User Guide - Revision 6 Media Gateway Setup button •S e t u p button Ste p 1 Con figure a Media Gatewa y device by highlighting a predefin ed Media Gateway and click ing the Setup button. Figure 5- 10 displays.
5-14 Hardware Information MA4000 Installation Manager User Guide - Revision 6 Figure 5-1 1 Media Gateway Setup Wizard - Select Operation Ste p 3 Sele ct the appropriate Comm Port , Properties , Spe ed , and Duplex Mode , you wish the operation to per f orm, ente r the Default Gate way , if applicable, and then click the Next button.
Hardware Information 5-15 MA4000 Installation Manag er User Guide - Revision 6 Figure 5- 12 Media Gateway Setup Wizard - Select V alues Ste p 4 Update the values be fore continuin g. Ste p 5 Con nect a serial cable from the COM port on th e PC to the RS232C connector on the Media Gate way unit.
5-16 Hardware Information MA4000 Installation Manager User Guide - Revision 6 Figure 5- 13 Media Gateway Setup Wizard - Setting Media Gateway Ste p 7 Whe n the Media Gate wa y setup is complete, Figure 5-14 displays.
Hardware Information 5-17 MA4000 Installation Manag er User Guide - Revision 6 Figure 5- 14 Media Gateway Setup Wizard - Operation Completed Ste p 8 Click the View L og button to see a list of the operation results. Ste p 9 Click the Finish button to exit the Me dia Gateway Setup Wizard.
5-18 Hardware Information MA4000 Installation Manager User Guide - Revision 6 Signaling Server - SI P Server (Including MPH) The Signaling Server is enabled when: • System T ype = SV7000 UNIVERGE • Fusion = NCN - Network Control Node The Signaling Server option ( Figure 5-15 ) allows you to define ranges for the SIP Server .
Hardware Information 5-19 MA4000 Installation Manager User Guide - Revision 6 Name (Description) field Enter a server desc ription, or use th e default show n. Signaling Server ID field (This name must be u nique on the NEAX IPX UMG) Enter the Signaling Server’ s ID, or use the default value of 1 .
5-20 Hardware Information MA4000 Installation Manager User Guide - Revision 6 V oice Mail T ab The Voice Mail tab ( Figure 5-16 ) allows you to set and configure information used to link a user to a voice mail system. The Voice Mail tab will provide information to the MA4 000 Installation Manager on how it can connect to the v o ice mail sy stem.
Hardware Information 5-21 MA4000 Installation Manag er User Guide - Revision 6 V oice Mail Sys tem V oice Mail T ype field The available op tions are <None>, NEAXMail AD-64, UNIVERGE UM4730, UM 8500 SQL Message Store, UM8500 Exchange Message Store, and <Other V oice Mail>.
5-22 Hardware Information MA4000 Installation Manager User Guide - Revision 6 Exchan ge Infor mation Server field This is the Microsoft Ex change se rver name. Example: Mailbox Store. Mailbox Store The Mailbox St ore (similar to group) where the mailb ox es were creat ed.
Hardware Information 5-23 MA4000 Installation Manager User Guide - Revision 6 Enter the applicable station number and the phone name to be display ed. Select the R oute Rest rictions and Service R estrictions (use the default, or create a new confi gurati on) from the Route Restrictions (RSC) and Service Restrictions (SFC) dro p-down menu.
5-24 Hardware Information MA4000 Installation Manager User Guide - Revision 6 Security T ab The Security tab ( Figure 5-18 ) allows y ou to set and configure a one- time password that will prev ent unauthorized access to the SIP terminal/equipment.
Hardware Information 5-25 MA4000 Installation Manager User Guide - Revision 6 T erminal/Equipmen t Security One-Time Password field The one-time password is a di sposable password that can be used only one time. The password becomes inv alid when the time period indicated in the One-Time Password Expires field is ex ceeded.
5-26 Hardware Information MA4000 Installation Manager User Guide - Revision 6.
6-1 MA4000 Installation Manag er User Guide - Revision 6 6 System Information This chapter describes the MA4000 Instal lation Manager’ s System Information section tabs.
6-2 System Information MA4000 Installation Manager User Guide - Revision 6 St ation Range section The Station Range section lists all the station r anges that have been defined. •E d i t butt on Y ou must first select a record in the Station R ange list, then click the Edit bu tton.
System Information 6-3 MA4000 Installation Manag er User Guide - Revision 6 Office Code section The Area / Office Cod e field allows y ou to specify the T elco information associated with th e r ange of station numbe rs. Select the OK butt on to accept the changes, or the Cancel button to ignore the modifications speci fied.
6-4 System Information MA4000 Installation Manager User Guide - Revision 6 Figure 6- 4 Edit Reserved St ations - General Description field Enter a meaningful description of the range being defined. St ation Range section Enter the range of extensions to be reserved.
System Information 6-5 MA4000 Installation Manag er User Guide - Revision 6 Figure 6- 5 Warning - Delete Reserved St ation Range(s).
6-6 System Information MA4000 Installation Manager User Guide - Revision 6 Access Codes T ab Special Access Codes allow access to additional system- wide features that may not exist on individual telephones. This feat ure may be restricted using the Service F eature Restri ctions (SFC) settings.
System Information 6-7 MA4000 Installation Manag er User Guide - Revision 6 Figure 6- 7 Edit Access Code Ste p 1 Sele ct the desired feature for the new or edite d access code from the Feature Description drop-down field. Ste p 2 Enter th e code to be used for this feature in the Access Code field.
6-8 System Information MA4000 Installation Manager User Guide - Revision 6 S peed Calling T ab The Speed Calling feature allows a us er or attendant console to call frequently dialed numbers using fewer digit s (Abbreviated Call Codes) than normally required.
System Information 6-9 MA4000 Installation Manag er User Guide - Revision 6 Figure 6- 9 Edit System Speed Calling Ste p 1 Enter the desired number in the Speed Calling Number field (a maximum of 24 digit s). Ste p 2 Enter the code to be used for this feature in the Abbreviated Call Code field.
6-10 System Information MA4000 Installation Manager User Guide - Revision 6.
7-1 MA4000 Installation Manag er User Guide - Revision 6 7 Advanced Features This chapter describes the MA4000 Instal lation Manager’ s Advanced Features section tabs.
7-2 Advanced Features MA4000 Installation Manager User Guide - Revision 6 System Features (ASYD) T ab The Syst em F eatures (ASYD) tab defines the r anges of station numbers the Installation Manager will use to assign phone numbers t o users.
Advanced Features 7-3 MA4000 Installation Manag er User Guide - Revision 6 Figure 7- 2 System Information - F eatures (ASYD/L/N) T ab T o use the default features, select the Us e Default System Features check box. R estore the default settings by clicking the Restore Defaults button.
7-4 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 3 Edit System Features Ste p 1 Select the de sired command ( ASYD , ASYDL , and ASYDN ) from the Command drop-down field . Ste p 2 Enter the appropriate informatio n to the System , Index , Dat a , Bit , and Note fields.
Advanced Features 7-5 MA4000 Installation Manag er User Guide - Revision 6 Feature Restrictions T ab Information entered in the fields on the Feature Restrictions (ASYD) tab are for Phase 1 installations only .
7-6 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 4 Advanced Features - Feature Restrictions T ab •E d i t button When you select a Service F e ature Class, then click the Edit button, Figure 7-5 initiall y displays.
Advanced Features 7-7 MA4000 Installation Manag er User Guide - Revision 6 Figure 7- 5 Edit Service Feature Restrictions (SFC) - Day T ab Y ou are then allowed to p rovide a descri ption of the SFC number selected, and the service features to be assigned to the SFC number .
7-8 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 6 Edit Service Feature Restri ctions (SFC) - Night T ab — Selecting the Allow Day and Night Service Feature Restrictions check box allows the service feature restrictions to be av ailable day or night.
Advanced Features 7-9 MA4000 Installation Manag er User Guide - Revision 6 Route Restrictions T ab Information entered in the fields on the Route Restrictions tab are for Phase 1 instal lations only . There are 16 Route Restriction Classes (RSC) and 16 Service Feature Classes (SFC) av ailable on your system.
7-10 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 7 Advanced Features - Route Restrictions T ab The Route R estrictions (RSC) (see Fig ure 7-7 ) provides a list of restriction classes in the system. The list is provi ded as an enhancement.
Advanced F eatures 7-1 1 MA4000 Installation Manag er User Guide - Revision 6 Figure 7- 8 Edit RSC - Day T ab —T h e RSC Number field displays the RSC se lected for editing, whil e the Description field provides you the opportunity to enter a more descriptive label, if desired.
7-12 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 9 Edit RSC - Night T ab.
Advanced Features 7-13 MA4000 Installation Manag er User Guide - Revision 6 • New Toll button Select a R oute R estriction Class, and click the New bu tton, Figure 7- 10 displays.
7-14 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7-1 1 Edit T oll - Outgoing Connection - Night T ab —U s i n g t h e Day tab, when the 3/6 Toll Restriction option is selected, Figure 7-12 displa ys.
Advanced Features 7-15 MA4000 Installation Manag er User Guide - Revision 6 Figure 7- 12 Edit T oll - Outgoing Selection — Selecting the Add button displa ys Figure 7-13 .
7-16 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 13 Edit Route T oll Restriction — Enter the destination and whether their is a restriction or not.
Advanced Features 7-17 MA4000 Installation Manag er User Guide - Revision 6 Least Cost Routing (LCR) T ab Information entered in the field s on the Least Cost Routing (LCR) tab are for Phase 1 instal lations onl y .
7-18 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Ste p 1 Cho ose the LCR number to be programmed and select th e Edit button. Figure 7-15 displays . T o create a new LCR entry , select the New button. Figure 7- 15 Edit System Features Ste p 2 Enter the Call Pattern information.
Advanced Features 7-19 MA4000 Installation Manag er User Guide - Revision 6 (in the dialed stream) the system wi ll strip out (digits to skip). F or example, deleting 9 and 1 for a long distanc e call. The system looks at digits from left to right and begins stripping “on the left” .
7-20 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 17 Edit Time of Day Patterns — Enter the desired time sequences, not to exceed 24 hours.
Advanced Features 7-21 MA4000 Installation Manag er User Guide - Revision 6 Figure 7- 18 Edit Least Cost Routing Data Ste p 8 Using the Number of Digit s to Skip field, the user must specify the number of digits (in the dialed stre am) the system will strip out (or digit s skipped).
7-22 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 19 Additional Digit T r anslation (AADC) Ste p 1 1 Enter the additional digit s and select the OK butt on. Step 12 Select the Priority Restriction Class . Step 13 Use the Kind of T runk fiel d to specify whether the trunk is IP or non-I P .
Advanced Features 7-23 MA4000 Installation Manag er User Guide - Revision 6 Automated Call Distribution (ACD) T ab The ACD tab is used to configure the ACD system to connect lar ge amounts of incoming call s automatically to groups composed of ACD agent positions.
7-24 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 21 Edit ACD —M o d i f y t h e Chime field. The other fields cannot be changed from this ACD panel.
Advanced Features 7-25 MA4000 Installation Manag er User Guide - Revision 6 Open Application Interface (OAI) T ab The OAI System is the interface joining a variety of facilities in the switch to the a.
7-26 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 23 Edit OAI - New — Enter or select the de sired i nformation in the Key Code , Chime , Facility Type , OP-Code , and Access Code fields. •E d i t button When the Edit button is selected, Fi gure 7-23 display s.
Advanced Features 7-27 MA4000 Installation Manag er User Guide - Revision 6 • Delete button T o delete an existing OAI, highlight the OAI to be removed and click the Delete bu tton. Figure 7-25 will disp lay to confirm wh ether you want to delete the OAI.
7-28 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Monitor Number T ab AMNO assigns monitored numbers in the PBX. In a ACD system, the monitored numbers programmed in AM NO are the entry points for pilot numbers. Monitored Numbers are also used in OAI applications for call deflection.
Advanced Features 7-29 MA4000 Installation Manag er User Guide - Revision 6 Figure 7- 27 Monitor Number - New or Edit — Enter , modify or select th e desired information in the Monitor Number , UCD (Follow UCD) , Use as Attendant Console , UCD Hunt Group , and Phase fields.
7-30 Advanced Features MA4000 Installation Manager User Guide - Revision 6 Figure 7- 28 Edit UCD Group T emplate • Delete button T o dele te an existi ng Monitor Nu mber , hig hlight the Mon itor number to be remo ved and click the Delete button. Figure 7-29 will dis play to confirm whether you want to dele te the Monito r Number .
8-1 MA4000 Installation Manag er User Guide - Revision 6 8 User Assignment s This chapter describes the MA4000 Instal lation Manager’ s User Assignments section. The User Assignments ( Figure 8 -1 ) allo ws you to manip ulate a large number of users from an easy to use graphical user interface.
8-2 User Assignment s MA4000 Installation Manager User Guide - Revision 6 •E d i t button Y ou can select one or more records, then clic k the Edit button. Figure 8-2 and Figure 8-3 (Business system type) or Figure 8-4 and Figure 8-5 (Hospitali ty system type) d isplays.
User Assignments 8-3 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 3 Edit User - Business (UMG only) Figure 8- 4 Edit User - Hospitality (except UMG).
8-4 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 5 Edit User - Hospitality (UMG only) • Add User button The Ad d User button allows y ou to quickly add users while remaining in the Edit User dialog. When the Add User button is click ed, the user’s name fields will blank out.
User Assignments 8-5 MA4000 Installation Manager User Guide - Revision 6 User Assignments - New or Edit User Last Name field Last name of the user . First Name field First name of the user . Phone Name Display field Displays when y ou call another station.
8-6 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Location field Used to id entify the loca tion of your phon e. Phone Model field The models liste d will be based o n the IP Phone T ype option selected in Chapter 6 , System Information , St ation Ranges T ab .
User Assignments 8-7 MA4000 Installation Manag er User Guide - Revision 6 Button T emplate field The Button Template fi eld allows you to select a button t emplate. This template contains definitions for t he buttons for that particul ar phone model. • Phone Model Browse button Y ou may edit the template by clicki ng the “.
8-8 User Assignment s MA4000 Installation Manager User Guide - Revision 6 — Macros All template editors make heavy use of macros. When the project is compiled, the MA4000 Installation Manager provides a v alue for each user wherever the macro is used.
User Assignments 8-9 MA4000 Installation Manag er User Guide - Revision 6 •C l e a r K e y s button Clicking the Clear K eys button eliminates all the key definitions currently existing in the K ey Data Programming List.
8-10 User Assignment s MA4000 Installation Manager User Guide - Revision 6 The numeric value of the func tion as specified by the SV7000, R16 manual. Y ou can display all the features av ailable, or just by the ACD, AD64, Call F orwarding, CALL PICKUP/PAGE, or FLEX group.
User Assignments 8-1 1 MA4000 Installation Manag er User Guide - Revision 6 • Service Restrictions (SFC) field Y ou can select either Use Myline Settings , SF C - 0 Reserved for Trunks , SFC - 1 through SFC - 13 , SFC -14 Conferencing , or SFC - 15 ACD .
8-12 User Assignment s MA4000 Installation Manager User Guide - Revision 6 — Button Template Editor - Advanced Tab The Advanced tab ( Fig ure 8-13 ) consists of system s pecific data or data that is typica lly defaulted for 90% or more of the user .
User Assignments 8-13 MA4000 Installation Manager User Guide - Revision 6 Answer Key • Prime Line Pickup (Default) • Incoming-Line • Ringing-Line Originating Key • Prime Line Pickup (Default) .
8-14 User Assignment s MA4000 Installation Manager User Guide - Revision 6 — Button Template Editor - Information Tab Figure 8- 14 Button T emplate Editor - Information T ab Button Layout Section The graphic of the phone is provid ed to the user to show them the button lay out.
User Assignments 8-15 MA4000 Installation Manag er User Guide - Revision 6 St ation Range T ype field This section changes depending on the T ype selection. •M a n u a l O p t i o n Y ou can manually assign an extension number to this user . The user ente rs the station number in the Station Number field.
8-16 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Route Restrictions (RSC) field The Route R estriction numbers in the system. There are only 16 available, numbered 0 through 15. Service Restrictions (SFC) field The Service Feature Class numbers in the system.
User Assignments 8-17 MA4000 Installation Manag er User Guide - Revision 6 T able 8-3 Edit Call Forwarding T emplate Options Option Description {NO ENTR Y} Do not program this call forwarding option. {VOICE MAIL} Assign the voice mail pilot number here.
8-18 User Assignment s MA4000 Installation Manager User Guide - Revision 6 V oice Mail T emplate Figure 8- 18 New V oice Mail T emplate - General Synchronize with VM Server button Select this button to the match the cu rrent template pr operties with the VM server .
User Assignments 8-19 MA4000 Installation Manag er User Guide - Revision 6 Reset V alues to Default button Select this button to reset the current template properties to the default val u e s.
8-20 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Group Membership s section Understanding t he Group Assignments The Group Assignments lets y ou define call handling for groups of users . Groups should contain at leas t two members.
User Assignments 8-21 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 21 New Pickup Group T emplate - Gene ral •A d d button The Add b utton creates a new entry . Figure 8-22 displa ys. • Delete butt on The Delete button removes a selected entry .
8-22 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 22 Select Users.
User Assignments 8-23 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 23 New Pickup Group T emplate - Information —T h e Notes field allows the user to enter any free form text associated with a user .
8-24 User Assignments MA4000 Installation Manager User Guide - Revision 6 Hunt Fields When a hunt group temp late is chos en the user is automatically added to the hunt group . The template de termines whether the hunt group is Circular , Pilot, or UC D.
User Assignments 8-25 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 24 Edit Hunt Group - Circular T emplate Option.
8-26 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 25 New Hunt Group - Pilot T emplate Option.
User Assignments 8-27 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 26 Secretary Option.
8-28 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Hunt (UCD) Options: •N o n e •N e w ( s e e Figure 8-27 ) Figure 8- 27 New UCD Group T emp late.
User Assignments 8-29 MA4000 Installation Manag er User Guide - Revision 6 Misc Section Figure 8- 28 Misc. Jack ID field The Jack ID is used only for reporting pu rposes. It is useful when it comes to cable management , phone placement and running of cross- connects.
8-30 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 29 Edit Phone Accessory T emplate - General T able 8-4 Option Description T emplate Name User enters a unique Phone Accessories T emplate name here. Handset Cord This is the length of the cord from the handset to the base.
User Assignments 8-31 MA4000 Installation Manag er User Guide - Revision 6 T able 8-5 Phone Adapters Series i Series E Common Listing Remarks AD(A) ADA-U ADA Ancillary Device Adapter AP(A) AP A Analog.
8-32 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 31 Warning - Delete User Profile.
User Assignments 8-33 MA4000 Installation Manag er User Guide - Revision 6 Import button The Import button launches the User Import Wizard . The User Im port Wizard allows the user to import the user information from a text (or .
8-34 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 33 User Import Wizard - Import File Ste p 2 Use th e Location of file field to specify the complete path and file name to be used to import users, or select the Browse button to open an existing file.
User Assignments 8-35 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 34 Record Separation - Record Delimiter Ste p 4 Provide the end of line delimiter to use. The delimiter character ch oices are: —C o m m a —S p a c e —T a b Ste p 5 Click the Next button to continue.
8-36 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 35 Select Import V alue - Field Names Ste p 6 Y ou may change the name of any of the fields being impor ted by selecting the field name an d editing its name in the Name field.
User Assignments 8-37 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 36 Default V alues - Field Mapping Ste p 8 Fo r each field option listed in the lef t column, use each drop-down box located in the right column to sele ct the matching imported field.
8-38 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 37 Column Match - Default Values Ste p 9 S pecify the default values for each importan t field for each user . When finished, click the Next button. Step 10 The User Import Wizard will begin impo rting each file and creating new users.
User Assignments 8-39 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 38 User Import Wizard - Completing User Import Dat a Ste p 1 1 After the file is imported, the user is presented with the result s of the import. If there were any errors, they will be re ported here as well.
8-40 User Assignment s MA4000 Installation Manager User Guide - Revision 6 •E x p o r t button The Export button allows the user to expo rt the list of selected users. The user will first sel ect a set of users and cl ick the Export button. When the user clicks the Expo rt button, Figure 8-39 displays.
User Assignments 8-41 MA4000 Installation Manag er User Guide - Revision 6 • Pickup Group Name • Hunt Group Name •J a c k I D •O l d P h o n e N u m b e r After the export is complete, Figure 8-40 displays.
8-42 User Assignment s MA4000 Installation Manager User Guide - Revision 6 •U p d a t e W i z a r d button Figure 8- 41 User Update Wizard - Welcome to Installation Manager User Up date Wizard Step 13 Click the Next button to proceed. Figure 8- 42 displays.
User Assignments 8-43 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 42 User Update Wizard - Select Operation Step 14 Select the user records to up date using the Add , Remove , Add Al l , or Remove All buttons, then click the Next button to proceed.
8-44 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 43 User Update Wi zard - Select V alues Step 15 Set the default value of each field. Click the Next button to proceed. Figure 8-44 displays. If a user selects a phone model with no button layout (Analog, SIP , etc.
User Assignments 8-45 MA4000 Installation Manag er User Guide - Revision 6 Figure 8- 44 User Update Wi zard - V erify Settings Step 16 Review the settings specified. If satisfied with the values, click the Next button to continue. Figure 8-45 displays.
8-46 User Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 8- 45 User Update Wizard - Completing the User Update Wizard Step 17 Click the Finish button.
9-1 MA4000 Installation Manag er User Guide - Revision 6 9 Group Assignment s This chapter describes the MA4000 Instal lation Manager’ s Group Assignments section. Figure 9- 1 Group Assignments •E d i t button The user will select a group from the list box, then select the Edit butt on.
9-2 Group Assignments MA4000 Installation Manager User Guide - Revision 6 • Edit Pickup Group Figure 9- 2 Edit Pickup Groups T emplate - General.
Group Assignments 9-3 MA4000 Installation Manag er User Guide - Revision 6 Figure 9- 3 Edit Pickup Groups T emplate - Information.
9-4 Group Assignments MA4000 Installation Manager User Guide - Revision 6 • New button When the user selects the New button, Figure 9-4 displa ys. Figure 9- 4 Select Users - New Group Ste p 1 Use th e radio buttons to select the appropr iate Group T ype, then click the OK button.
Group Assignments 9-5 MA4000 Installation Manag er User Guide - Revision 6 Figure 9- 5 New Hunt Group - Cir cular T emplate - Group.
9-6 Group Assignments MA4000 Installation Manager User Guide - Revision 6 Figure 9- 6 New Hunt Group - Cir cular T emplate - Information.
Group Assignments 9-7 MA4000 Installation Manag er User Guide - Revision 6 Figure 9- 7 New Hunt Group - Pilot T emplate - Group The same secretary may be included in multiple groups (the multiple secretary feature). The secre tary can not be a member of Pilot or Circular H unt Groups.
9-8 Group Assignments MA4000 Installation Manager User Guide - Revision 6 Figure 9- 8 New Hunt Group - Pilot T emplate - Information.
Group Assignments 9-9 MA4000 Installation Manag er User Guide - Revision 6 Figure 9- 9 New UCD Group T emplate - Group.
9-10 Group Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 9- 10 New UCD Group T emp late - Information.
Group Assignments 9-1 1 MA4000 Installation Manag er User Guide - Revision 6 Figure 9-1 1 New Pickup Groups T emplate - General.
9-12 Group Assignment s MA4000 Installation Manager User Guide - Revision 6 Figure 9- 12 New Pickup Group T emplate - Information • Delete button The user first se lects a hunt gr oup to delete, then clicks the Delete button.
10-1 MA4000 Installation Manag er User Guide - Revision 6 10 Circuit Card Assignment s This chapter describes the MA4000 Instal lation Manager’ s Circuit Card Assignments section.
10-2 Circuit Card Assignments MA4000 Installation Manager User Guide - Revision 6 Figure 10-2 UNIVERGE SV7000 Circuit Card Assignments Figure 10-3 NEAX IPX UMG Circuit Card Assignment s.
Circuit Card Assignments 10-3 MA4000 Installation Manag er User Guide - Revision 6 Creating a New Circuit Card Assignment (UMG) An Ultr a Module Group (UMG) system con tains up to four L ocal Module Groups (LMGs), each of whic h can co nt ain up to four Interface Module Groups (IMGs) and 16 Peri pher al Interface Modules (PIMs).
If you are configuring a trunk card refe r to the following descriptions: • Name - Device name • D efault Gateway Address - IP address of your network’s gateway router • DRS A ddress - IP address of the Device Registration Server • IP Address - Device IP address.
Circuit Card Assignments 10-5 MA4000 Installation Manag er User Guide - Revision 6 Figure 10-5 Circuit Card Assignments - Edit Chassis •Z o o m O u t button Clicking the Zo om Out button retu rns you to Figure 10-1 , Figure 10-2 , or Figure 10- 3 . • New bu tton When the Ne w button is c licked, Figure 10-6 displays.
10-6 Circuit Card Assignments MA4000 Installation Manager User Guide - Revision 6 Figure 10-6 New Chassis — Select the Physical Chassis or Virtual Chassis option button to add the desired PIR to the Circuit Card Assignments panel.
1 1-1 MA4000 Installation Manag er User Guide - Revision 6 11 Inst all This chapter describes the MA4000 Instal lation Manager’ s Install section. Figure 1 1-1 Pre-Installation Check List Ste p 1 Ensure all the actions listed in the checklist are completed befor e continuing with installation.
1 1-2 Install MA4000 Installation Manager User Guide - Revision 6 Figure 1 1-2 Install Ste p 3 Select the featu res to use during installation. — Compile Installation Plan — Flash System Memory Ca.
Install 1 1-3 MA4000 Installation Manag er User Guide - Revision 6 Figure 1 1-3 Phased Installation Check List Ste p 5 Click the Next button to proceed. Figu re 1 1-4 displays providing the progress st atus throughout the compil ing pr ocess. It provides the st atus of what is currently being compiled, a list of warnings, and a list of errors.
1 1-4 Install MA4000 Installation Manager User Guide - Revision 6 Figure 1 1-4 Compile User Phone Assignments Progress — If an error is encountered during the c ompiling process, Figure 1 1-5 displays. Figure 1 1-5 Installation W arning - Stop Installation Query — Select the Ye s button to halt the installation immedi ately .
Install 1 1-5 MA4000 Installation Manag er User Guide - Revision 6 Figure 1 1-6 Initialization of System Flash Card Ste p 7 T o initialize a System Flash Card: — Insert the Flash Card into the PC PCMCIA slot. — Inse rt the SV7000 software CD into the CD-ROM drive.
1 1-6 Install MA4000 Installation Manager User Guide - Revision 6 Figure 1 1-7 Installing SV7000 Flash Card.
Install 1 1-7 MA4000 Installation Manag er User Guide - Revision 6 Figure 1 1-8 Installing IPX Flash Card Ste p 8 Follow th e installation proced ures listed.
1 1-8 Install MA4000 Installation Manager User Guide - Revision 6 Figure 1 1-9 System Software Registration Step 10 Activate the regis tration process by clicking the Reg ister System button. See “If the Initial Installation Execute button is clicked, Figure 3-31 displays.
Install 1 1-9 MA4000 Installation Manag er User Guide - Revision 6 Figure 1 1-10 Backup/Restore Voice Server Data Memory Step 12 Select the type of backup to perform then select the Next button.
1 1-10 Install MA4000 Installation Manager User Guide - Revision 6 Figure 1 1-1 1 Media Gateway Setup Step 13 Ensure each Media Gateway has been configured and connected to the network, then select the Next button. Figure 1 1-12 displays. NOTE The Media Gateway Setup dialog box wil l not display if there is no Media Gateway circuit card inserted.
Install 1 1-1 1 MA4000 Installation Manag er User Guide - Revision 6 Figure 1 1-12 Upload Data to System Step 14 After the in stallation plan upload finishes, Figure 1 1-13 displays.
1 1-12 Install MA4000 Installation Manager User Guide - Revision 6 Figure 1 1-13 V oice Mail Ser ver Setup Step 15 Click the Next button. Figure 1 1-14 displays.
Install 1 1-13 MA4000 Installation Manag er User Guide - Revision 6 Figure 1 1-14 Installation Complete Step 16 Click the Finish button to complete the inst allation process.
1 1-14 Install MA4000 Installation Manager User Guide - Revision 6.
12-1 MA4000 Installation Manag er User Guide - Revision 6 12 Report s This chapter describes the MA4000 Instal lation Manager’ s Reports section. The user will be able to print sev era l useful reports. Many reports won’t be meaningful or useful until the information has been compiled.
12-2 Report s MA4000 Installation Manager User Guide - Revision 6 Creating and Printing a Report or DESI Label Ste p 1 Click a report to sele ct it, then click Run . The report di alog displays. Ste p 2 Click a radio button, drop-down list, or check box to specify the report's scope, then click OK .
Reports 12-3 MA4000 Installation Manager User Guide - Revision 6 DESI Label for Series E (DTP-16D) Prints Desi labels for a single user , for a range of users, or for all users. DESI Label for Series i (DTR-2D) Prints Desi labels for a single user , for a range of users, or for all users.
12-4 Reports MA4000 Installation Manager User Guide - Revision 6.
13-1 MA4000 Installation Manager User Guide - Revision 6 13 Productivity Features This chapter describes the MA4000 Installation Manager’ s Productivity Features section tabs.
13-2 Productivity Features MA4000 Installation Manager User Guide - Revision 6 Configuration T ab The Configuration tab ( Figure 13-1 ) cons ists of the following applications: • UC Suite - MA4000 Manag er Allows the user to load existing Installation Manager data to the MA4000.
Productivity Features 13-3 MA4000 Installation Manag er User Guide - Revision 6 Figure 13-1 T ools T ab - Configuration.
13-4 Productivity Features MA4000 Installation Manager User Guide - Revision 6 UC Suite - MA 4000 Manager Ste p 1 Select To o l s → Configuration → UC Suite — MA4000 Manager , then click the Run button.
Productivity Features 13-5 MA4000 Installation Manag er User Guide - Revision 6 T able 13-1 MA4000 Configuration Conne ction and T r ansfer Settings Field Description MA4000 Connection Settings Root URL Enter the URL address for the MA4000 (for example, http://<host name>/MA4000).
13-6 Productivity Features MA4000 Installation Manager User Guide - Revision 6 Figure 13-3 View S tatus Example.
Productivity Features 13-7 MA4000 Installation Manag er User Guide - Revision 6 Location Diversity Location Diversity al lows you to re gist er an IP telephon e with up to two backup nodes when operating in a Fusion (FCCS) network.
13-8 Productivity Features MA4000 Installation Manager User Guide - Revision 6 Location Diversity - FCCS T ab Before you can begin configur ing Location Diversity you must scan your Fusion network so Installation Manager can save node informat ion to its database.
Productivity Features 13-9 MA4000 Installation Manag er User Guide - Revision 6 Figure 13-6 Location Diversity - FCCS T ab - Getting Location Data — After successful synchronization , the Extensions, TEC, LENS, S tation Pools, S tation Backup and Key T emplates are saved in the datab ase.
13-10 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Location Diversity - S tation Backup T ab Selecting the Station Backup tab results i n a table listing the exist ing backup nodes for visiting stati ons. See Figure 13-7 .
Productivity Features 13-1 1 MA4000 Installation Manag er User Guide - Revision 6 Designating Primary , Secondary , and T ertiary Backup S tations Users can select multiple Primary stat ions and assign them to the list. Ste p 1 T o designate Primary , Secondary , and T ertiary stations, click New .
13-12 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Ste p 6 (Optional) Click the Te r t i a r y drop -down men u to specify the PBX to which the selected station wi ll attempt to connect if communication with both the primary and secondary PBXs fails.
Productivity Features 13-13 MA4000 Installation Manag er User Guide - Revision 6 Editing Existing Backup S tations The editing process allows the Installation Manager user to modify the fol lowing: .
13-14 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Ste p 4 Use th e drop-down menus in the Secon dary p ane to edit any of the following items for the selected backup sta.
Productivity Features 13-15 MA4000 Installation Manager User Guide - Revision 6 Deleting Existing Bac kup S tations Ste p 1 Use th e FPC drop-down menu to select the Fusion Point Code of the PBX containing the st atio n you wish to delete. Ste p 2 Click a st ation in the TELN/TEC list to select it, then click Delete .
13-16 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Location Diversity - S tation Pool Dat a T ab Installation Manager Location Diversity allows users to reserve extensions by creating station pool data. See Figure 13-10 .
Productivity Features 13-17 MA4000 Installation Manag er User Guide - Revision 6 The user can also add new pool data or edit/delete an existing pool. Installation Manager displays the last previously synchronized pool data in the table. The Status column identifies the tr ansaction.
13-18 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Ste p 5 Select the size of the pool using the Size field. The size are in blocks of eight. Ste p 6 Use th e Starti ng LEN S field to specify the first Line Equipment Number to assign to the pool.
Productivity Features 13-19 MA4000 Installation Manag er User Guide - Revision 6 Location Diversity - Key T emplate T ab Installation Manager Location Div ers ity allows users to create new K ey T emplates and save the new template data to the dat abase.
13-20 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Creating or Editin g a Key T emplate Ste p 1 T o create a new Key T emplate, click New .
Productivity Features 13-21 MA4000 Installation Manag er User Guide - Revision 6 Figure 13-14 Location Diversity - Key T emplate - Function Key —U s e t h e Feature T ype drop-down menu to specify whether you wish to add a Function or S ta tion to the selected function key .
Selecting Prime Line enables the Off Hook Suppression control for the user to select. 13-22 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Ste p 2 Click OK to save the key template data. Deleting an Existing Key T emplate Ste p Highlight the template to be deleted, then click Delete .
Productivity Features 13-23 MA4000 Installation Manag er User Guide - Revision 6 Location Diversity - ADVF T ab Assignment of Default Value for FCCS Location Diversity Installation Manager Location Div ersity allows users to assign a default value for the FCCS Location Diversit y .
13-24 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Location Diversity - AFCMN T ab Assignment of FCCS Locati on Diversity Miscellaneous Data for NDM Installation Manager Location Div ers ity allows users to assign FCCS Location Diversity Miscellaneous data for NDM.
Productivity Features 13-25 MA4000 Installation Manager User Guide - Revision 6 Ste p 6 Use the check boxes to control how you wish a backup st ation to behave when attempting to reconnect to it s original PBX.
13-26 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Location Diversity - Upload T ab Installation Manager Location Div ersity allows users to compi le and upload specific data or all of the Location Diversi ty data to the FCCS network.
Productivity Features 13-27 MA4000 Installation Manag er User Guide - Revision 6 Figure 13-18 Location Diversity - Upload Compile Ste p 4 Clicking the Upload button sends all new and modified dat a to the fusion network.
13-28 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Management T ab The Management tab ( Fi gure 13-19 ) consists of the following application: • Fusion Netwo rk Manager Allows the user to add Fusion network nodes and manage network telephone number .
Productivity Features 13-29 MA4000 Installation Manag er User Guide - Revision 6 During the registr ation process, you must provide information about your installation and setup. Some in formation is optional, but you must supply the required information to co mplete the registration process.
13-30 Pr oductivity Features MA4000 Installation Manager User Guide - Revision 6 Diagnostic T ab The Diagnostic tab ( Figure 13-20 ) consists of the following application: • License V erification Tool Provides a summary of the primary licenses that are avail able, and in use, on the PBX system (see License Verification Tool .
Productivity Features 13-31 MA4000 Installation Manag er User Guide - Revision 6 Maintenance T ab The Maintenance tab ( Figure 13-21 ) cons ists of the following applications: • Flash Ca rd Wizard Formats, writes, and pro vides backup for PBX files to a PCMCIA flash memory card (see Flash Card Wizard .
13-32 Productivity Features MA4000 Installation Manager User Guide - Revision 6.
For additional informatio n or supp ort on this NEC Unified Solutions product, contact your NEC Unif ied Solutions representative..
MA4000 Installation Manager User Guide NEC NEC Unified Solutions, Inc. NDA-30580, R e vision 6.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il NEC MA400 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del NEC MA400 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso NEC MA400 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul NEC MA400 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il NEC MA400, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del NEC MA400.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il NEC MA400. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo NEC MA400 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
