Manuale d’uso / di manutenzione del prodotto MVC-70H/HW del fabbricante Multiquip
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OPERA TION AND P AR TS MANUAL SERIES MODEL MVC-70H/HW ONE-W A Y PLA TE COMP ACTOR (HONDA GASOLINE ENGINE) Re vision #2 (11/02/05) THIS MANU AL MUST A CCOMP ANY THE EQUIPMENT A T ALL TIMES. T o find the latest revision of this publication, visit our website at: www .
l P A GE 2 — MVC-70H/HW PLA TE COMP ACT OR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) PROPOSITION 65.
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 3 NO TE P A GE.
l P A GE 4 — MVC-70H/HW PLA TE COMP ACT OR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) T ABLE OF CONTENTS Honda GX160K1QMX2 Engine Cylinder Head Assembly .................................... 38-39 Cylinder Barrel (Recoil) Assembly ..
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 5 P AR TS ORDERING PR OCEDURES www .m ultiquip .com Ordering parts has never been easier! Choose from three .
l P A GE 6 — MVC-70H/HW PLA TE COMP ACT OR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) MVC-70H/HW — SPECIFICA TIONS E L B A TS N O I T A C I F I C E P S R O T C A P M O C . 1 l e d o MW / H 0 7 - C V M e c r o F l a g u f i r t n e C) .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 7 Figure 1. MVC-70H/HW Plate Compactor Dimensions MVC-70H/HW — DIMENSIONS S N O I S N E M I D . 3 E L B A T R E T T E L E C N E R E F E R N O I T P I R C S E D ) m m ( .
l P A GE 8 — MVC-70H/HW PLA TE COMP ACT OR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) MVC-70H/HW — SAFETY MESSA GE ALERT SYMBOLS Safety precautions should be followed at all times when operating this equipment.
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 9 MVC-70H/HW — SAFETY MESSA GE ALERT SYMBOLS Other impor tant messages are provided throughout this manual to help pre vent damage to y our light tow er , other proper ty , or the surrounding environment.
l P A GE 10 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) MVC-70H/HW — R ULES FOR SAFE OPERA TION The following safety guidelines should always be used when operating the MQ Mikasa Model MVC-70H/HW Plate Compactor .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 11 MVC-70H/HW — R ULES FOR SAFE OPERA TION TRANSPORTING ■ AL W A YS shutdown engine bef ore transpor ting. ■ Tighten fuel tank cap securely and close fuel cock to prevent fuel from spilling.
l P A GE 12 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) Machine Safety Decals The MVC-70H/HW Plate Compactor is equipped with a number of saf ety decals (Figure 2). These decals are provided f or operator saf ety and maintenance information.
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 13 MVC-70H/HW — GENERAL INFORMA TION Definition of Plate Compactor The Mikasa MVC-70H/HW is a walk behind, plate compactor designed for the compaction of sand, mixed soils and asphalt.
l P A GE 14 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) MVC-70H/HW — COMPONENTS (PLA TE COMP A C T OR) Figure 3. MVC-70H/HW Plate Compactor Components Figure 3 shows the location of the components and general maintenance par ts.
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 15 MVC-70H/HW — COMPONENTS (HOND A GX160K1QMX2 ENGINE) Figure 4. Engine Controls & Components INITIAL SER VICING The engine (Figure 4) must be checked for proper lubrication and filled with fuel prior to operation.
l P A GE 16 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) MVC-70H/HW — INSPECTION Before Starting 1 . Read safety instructions at the beginning of manual. 2 . Clean the compactor , removing dir t and dust.
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 17 2 . The V -belt tension is proper if the V -belt bends 10 to 15 mm (Figure 10) when depressed with finger at midway between the clutch and vibration pulley shafts.
l P A GE 18 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) D 1 . Place the fuel valve lever (Figure 11) in the "ON" position. Figure 11. Fuel V alve Le ver 2 . Place the Engine ON/OFF switch (Figure 12) in the "ON" position.
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 19 MVC-70H/HW — INITIAL ST AR T -UP 6 . If the engine has started, slowly return the choke lever (Figure 13) to the CLOSED position. If the engine has not started repeat steps 1 through 5.
l P A GE 20 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) Inspection and Maintenance Service T ables. 1 . T o make sure y our plate compactor is alw a ys in good working condition before using, carry out the maintenance inspection in accordance with T ables 5 through 7.
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 21 MVC-70H/HW — MAINTENANCE Changing Vibrator Oil 1 . When changing the vibrator oil, remove the drain plug (Figure 7), and simply tip the compactor to drain the oil.
l P A GE 22 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) Compactor Storage For storage of the compactor for over 30 days, the following is required: z Drain the fuel tank completely . z Run the engine until the fuel in the injection system is completely consumed .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 23 MVC-70H/HW — TR OUBLESHOO TING (ENGINE) G N I T O O H S E L B U O R T E N I G N E . 8 E L B A T M O T P M Y SE S U A C E L B I S S O PN O I T U L O S o n t u b , e l b a l i a v a s i l e u f " , t r a t s o t t l u c i f f i D .
l P A GE 24 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) MVC-70H/HW — TR OUBLESHOO TING (ENGINE) ) D E U N I T N O C ( G N I T O O H S E L B U O R T E N I G N E .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 25 MVC-70H/HW — TR OUBLESHOO TING (PLA TE COMP A CT OR) G N I T O O H S E L B U O R T R O T C A P M O C E T A L P . 9 E L B A T M O T P M Y SE S U A C E L B I S S O PN O I T U L O S s i n o i t a r b i v d n a , w o l o o t d e e p s l e v a r T .
l P A GE 26 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) MVC-70H/HW — EXPLANA TION OF CODE IN REMARKS COLUMN The contents and part numbers listed in the parts section are subject to change without notice .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 27 MQ MIKASA MVC-70H/HW PLA TE COMP A CT OR WITH HOND A GX160K1QMX2 GASOLINE ENGINE 1 to 3 Units Qty . P/N Description 3 .......... 070100312 ........... V -BEL T 4 .
l P A GE 28 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) MVC-70H/HW — NAME PLA TE AND DECALS NAME PLA TE AND DECALS.
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 29 MVC-70H/HW — NAME PLA TE AND DECALS NAMEPLA TE AND DECALS NO . P AR T NO . P AR T NAME QTY . REMARKS 1 PLA TE, MODEL/SERIAL NUMBER ..................... 1 .
l P A GE 30 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) MAIN BOD Y ASSY . (OLD STYLE) MVC-70H/HW — MAIN BOD Y ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 31 MVC-70H/HW — MAIN BOD Y ASSY . (OLD STYLE) MAIN BOD Y ASSY . (OLD STYLE) NO P AR T NO P AR T NAME QTY . REMARKS 1 418117720 VIBRA T OR Y PLA TE ..........
l P A GE 32 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) MVC-70H/HW — MAIN BOD Y ASSY . (NEW STYLE) MAIN BOD Y ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 33 MVC-70H/HW — MAIN BOD Y ASSY . (NEW STYLE) MAIN BOD Y ASSY . (NEW STYLE) NO P AR T NO P AR T NAME QTY . REMARKS 1 418117721 VIBRA T OR Y PLA TE ..........
l P A GE 34 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) VIBRA T OR ASSY . MVC-70H/HW — VIBRA T OR ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 35 MVC-70H/HW — VIBRA T OR ASSY . VIBRA T OR ASSY . NO P AR T NO P AR T NAME QTY .
l P A GE 36 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) MVC-70H/HW — W A TER T ANK ASSY . W A TER T ANK ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 37 MVC-70H/HW — W A TER T ANK ASSY . W A TER T ANK ASSY . NO P AR T NO P AR T NAME QTY . REMARKS 9 1 418216510 HOOK 1 9 2 002211025 B OL T 10X25 H, SW 3 101 418910020 W A TER T ANK, ORANGE .
l P A GE 38 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — CYLINDER HEAD ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 39 HOND A GX160K1QMX2 ENGINE — CYLINDER HEAD ASSY . CYLINDER HEAD ASSY . NO. P AR T NO. P AR T NAME QTY . REMARKS 1 12210ZH8000 CYLINDER HEAD ...............
l P A GE 40 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — CYLINDER B ARREL ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 41 HOND A GX160K1QMX2 ENGINE — CYLINDER B ARREL ASSY . CYLINDER BARREL ASSY . NO. P AR T NO. P AR T NAME QTY . REMARKS 2 12000ZH8811 CYLINDER ASSY . (OIL ALER T) .
l P A GE 42 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — CRANKCASE CO VER ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 43 HOND A GX160K1QMX2 ENGINE — CRANKCASE CO VER ASSY . CRANKCASE CO VER ASSY . NO. P AR T NO. P AR T NAME QTY . REMARKS 1 11300ZE1641 CO VER ASSY ., CRANKCASE (U-TYPE) .
l P A GE 44 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — CRANKSHAFT ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 45 HOND A GX160K1QMX2 ENGINE — CRANKSHAFT ASSY . CRANKSHAFT ASSY . NO. P AR T NO. P AR T NAME QTY . REMARKS 4 13310ZE1601 CRANKSHAFT (Q-TYPE) 1 1 3 90003ZE1000 BO L T , HEX 5/16” .
l P A GE 46 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — PIST ON/RINGS ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 47 HOND A GX160K1QMX2 ENGINE — PIST ON/RINGS ASSY . PIST ON/RINGS ASSY . NO. P AR T NO. P AR T NAME QTY . REMARKS 1 13010ZH8941 RING SET , PIST ON (STD) 1 1 13011ZH8941 RING SET , PIST ON (OS 0.
l P A GE 48 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — CAMSHAFT ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 49 HOND A GX160K1QMX2 ENGINE — CAMSHAFT ASSY . CAMSHAFT ASSY . NO. P AR T NO. P AR T NAME QTY . REMARKS 1 14100ZE1812 C AM SH AF T A SSY . ..................
l P A GE 50 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — RECOIL ST ARTER ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 51 HOND A GX160K1QMX2 ENGINE — RECOIL ST ARTER ASSY . RECOIL ST ARTER ASSY . NO. P AR T NO. P AR T NAME QTY . REMARKS 1 28400ZH8013ZB ST A R TER ASSY ., RECOIL “NH1”(BLACK) .
l P A GE 52 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — F AN CO VER ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 53 HOND A GX160K1QMX2 ENGINE — F AN CO VER ASSY . F AN CO VER ASSY .
l P A GE 54 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — CARBURET OR ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 55 HOND A GX160K1QMX2 ENGINE — CARBURET OR ASSY . CARBURET OR ASSY .
l P A GE 56 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — AIR CLEANER ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 57 HOND A GX160K1QMX2 ENGINE — AIR CLEANER ASSY . AIR CLEANER (DU AL) ASSY . NO. P AR T NO. P AR T NAME QTY . REMARKS 1 16271ZE1000 GASKET , ELBOW ..........
l P A GE 58 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — MUFFLER ASSY . MUFFLER ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 59 HOND A GX160K1QMX2 ENGINE — MUFFLER ASSY . MUFFLER ASSY . NO. P AR T NO. P AR T NAME QTY . REMARKS 1 18310ZH8810 MUFFLER .................................
l P A GE 60 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) FUEL T ANK ASSY . HOND A GX160K1QMX2 ENGINE — FUEL T ANK ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 61 HOND A GX160K1QMX2 ENGINE — FUEL T ANK ASSY . FUEL T ANK ASSY .
l P A GE 62 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — FL YWHEEL ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 63 HOND A GX160K1QMX2 ENGINE — FL YWHEEL ASSY . FL YWHEEL ASSY .
l P A GE 64 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — IGNITION COIL ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 65 HOND A GX160K1QMX2 ENGINE — IGNITION COIL ASSY . IGNITION COIL ASSY . NO. P AR T NO. P AR T NAME QTY . REMARKS 1 30500ZE1033 COIL ASSY ., IGNITION 1 2 30700ZE1013 CAP ASSY .
l P A GE 66 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — CONTROL ASSY . CONTROL ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 67 HOND A GX160K1QMX2 ENGINE — CONTROL ASSY . CONTROL ASSY . NO. P AR T NO. P AR T NAME QTY . REMARKS 2 16500ZH8813 CONTROL ASSY . ..........................
l P A GE 68 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — GASKET KIT ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 69 GASKET KIT ASSY . NO. P AR T NO. P AR T NAME QTY . REMARKS 1 06111ZH8405 GASKET KIT .
l P A GE 70 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) HOND A GX160K1QMX2 ENGINE — LABELS ASSY . LABELS ASSY .
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 71 HOND A GX160K1QMX2 ENGINE — LABELS ASSY . LABELS ASSY .
l P A GE 72 — MVC-70H/HW PLA TE COMP A CTOR — OPERA TION & P ARTS MANU AL — REV . #2 (11/02/05) Effective: October 1, 2002 TERMS AND CONDITIONS OF SALE — P AR TS P A YMENT TERMS T erms of payment f or par ts are net 10 da ys. FREIGHT POLICY All parts orders will be shipped collect or prepaid with the charges added to the invoice.
MVC-70H/HW PLATE COMPACTOR — OPERATION & PARTS MANUAL — REV. #2 (11/02/05) — PAGE 73 NO TE P A GE.
OPERA TION AND P AR TS MANUAL Y our Local Dealer is: HERE'S HOW TO GET HELP PLEASE HA VE THE MODEL AND SERIAL NUMBER ON-HAND WHEN CALLING © COPYRIGHT 2005, MUL TIQUIP INC. Multiquip Inc, the MQ logo and the Mikasa logo are registered trademarks of Multiquip Inc.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Multiquip MVC-70H/HW è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Multiquip MVC-70H/HW - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Multiquip MVC-70H/HW imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Multiquip MVC-70H/HW ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Multiquip MVC-70H/HW, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Multiquip MVC-70H/HW.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Multiquip MVC-70H/HW. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Multiquip MVC-70H/HW insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.