Manuale d’uso / di manutenzione del prodotto FR3000 Series del fabbricante Asante Technologies
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FriendlyNET ™ Cable/DSL Router FR3000 Ser ies User ’ s Manual.
2 Asanté F riendl yNE T Cabl e/DSL Router Before Y ou Sta rt Thank you for purcha sing the Asanté Friendly NET FR3000 Series router. Y our FR3000 Serie s router has been desig ned to provi de a lifeti me of troubl e-free op- eration.
User’s Manua l 3 Quick Start Guide This se ction will g uide you i n setting up the Asanté FriendlyNE T router with y our Cable/DSL modem. Set- ting up your r outer requ ires three ba sic st eps which are explaine d in this Q uick Start G uide: 1.
4 Asanté F riendl yNE T Cabl e/DSL Router 4. Once the in formation h as been rec orded, choo se Using DHCP Server from the Configur e: pull- down menu . Close the dialog box and sav e your change s. Repeat ste ps 1, 2, and 4 to configur e addit ional M acs you wish to add to the router.
User’s Manua l 5 7. Click Propertie s to open th e TCP/IP Properties dia log. Cli ck the IP Address tab. Select Obtain an IP addr ess automatically . Click OK. 8. Click O K again. Windows w ill begin copying fi les to your comput er . C lick Y es to restart your comput er with the new settin gs.
6 Asanté F riendl yNE T Cabl e/DSL Router U NIX /L INUX In order to gath er the inform ation nece ssary to c omplete the table, y ou will ne ed to run the ipco nfig command . You w ill also nee d to ex amine the foll owing fil es: • /etc/sysc onfig/netw ork • /etc/reso lv.
User’s Manua l 7 4. Under W AN T ype, sele ct the settin g which best represents y our Internet service ty pe. 5. Follow the on-screen i nstructio ns to comp lete the ins tallation. For more help on configuri ng different W AN ty pes, see Chapter 5 of thi s manual.
8 Asanté F riendl yNE T Cabl e/DSL Router Frequently Asked Questions Q: W ill my printer work w ith the F R3000 series r outer? A: For a printer to w ork with the F R3004LC or FR 3002AL mo dels, it nee ds to have a par allel pr inter conn ection w ith an appropri ate printer ca ble.
User’s Manua l 9 T able of Contents Before Y ou Start 2 Quick Start G uide 3 Frequently As ked Quest ions 8 Chapter 1. Introduction 1 1 Chapter 2. Hardware Installa tion 13 Chapter 3. Macintosh W orkst ation Setting s 17 Chapter 4. W in dows Workstation S ettings 19 Chapter 5.
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User’s Manua l 11 Chapter 1. Introducti on The Asanté Frie ndlyNET Cable/DSL Rout er family w orks with y our cable or DSL mo dem to share high-s peed Internet service s.
12 Asanté Friend ly NET C able/ DSL Ro uter 1.2 Package Contents Please chec k all ite ms you ha ve received ag ainst this list to make sure n oth- ing is mis sing or da maged.
User’s Manua l 13 Chap ter 2. Ha rd ware Insta llation This ch apter descri bes the pa nel layout and install ation pr ocedure of t he FriendlyN ET Cable/DSL R outer.
14 Asanté Friend ly NET C able/ DSL Ro uter 2.2 Rear Panel Information Connect y our cable or DS L modem to the router’s WAN port. Port s 1-4 (or Ports 1 and 2 on the FR 3002AL models) are used to conne ct local computers or other netw ork de- vices.
User’s Manua l 15 • The default IP address for t he router is 192.168. 123.254 w ith a subnet mask of 255.255.25 5.0 • The Internet service con nected to t he router’s W AN port use s a dynamic IP address To configure t he router, you will ne ed to do the follow ing: 1.
16 Asanté Friend ly NET C able/ DSL Ro uter Note : If an UPLINK port is n ot availab le, simply c onnect a cr ossov er Ethernet cable from the rout er to the sw itch/hub.
User’s Manua l 17 Chapter 3. Configuri ng DHCP for Macintosh Computers In this chap ter you’ll be config uring each c omputer in y our netw ork to autom ati- cally rece ive its IP n etwork ad dress from the rou ter. The ro uter functions as a DHCP (dynamic host c onfiguration protocol) serv er for up to 253 netw ork de- vices on your LAN.
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User’s Manua l 19 Chapter 4. Configuri ng DHCP for Window s Computers Your PC shoul d have an installed n etwork car d to comm unicate w ith the net- wor k. Note : If you hav e previous ly enabled M icrosoft In ternet Shari ng Proxy Service (or other Internet sharing s ervice) on any of your PCs, yo u must turn i t off.
20 Asanté Friend ly NET C able/ DSL Ro uter 2. Click Prop erties to se t the TCP/IP proto col. 3. In the IP Addr ess tab, sele ct Obtain an IP address auto matically in the IP Address t ab. 4. Leave the G ateway tab b lank. 5. In the DNS Configuration tab, choose Di s- able DNS .
User’s Manua l 21 Chapter 5. Setup Screen This chapter describe s how to configure the router for yo ur local area network (LAN) and Inter net (WAN) con nections. Y ou may use a computer connected t o any of the rou ter’s LAN ports. 5.1 Configuring Y our Router Using the Setup Screen 1.
22 Asanté Friend ly NET C able/ DSL Ro uter 6. If you have changed any of the set tings, click Save . Y ou w ill be prompted t o restart your rou ter for chang es to take e ffect. C lick the Rest art Router but- ton and follow the prom pts. Y our router w ill be restarte d and you will hav e to log in again .
User’s Manua l 23 5.2 Dynamic IP Most reside ntial and small business customers are iss ued one dy n ami c (temporary) IP addre ss. Complete the p arameters i n the Dy- namic IP setup screen.
24 Asanté Friend ly NET C able/ DSL Ro uter 10. Turn off the rout er. 11. Connect an Ethernet cab le fro m the router’ s WAN port to the cable modem. 12. Log in to the r outer. 13. On the Status screen, note th at the IP A ddress is si milar to (o r matches) th e WAN IP addres s that you re corded in th e Quick St art Guide.
User’s Manua l 25 5.4 DS L (a lway s on ) Select this ty pe of con nection i f your DSL conn ection t o your ISP is alw ays on or "Alive." Y our ISP will hav e prov ided you with a stat ic IP addres s, a sub net mask, a gatew ay (or router) addre ss, and one or more Domain Name Server (D NS) ad- dresses.
26 Asanté Friend ly NET C able/ DSL Ro uter 5.6 Cable (BigPond) As with the @Ho me-like c able WAN type , enter the h ost or account name and pass- word, w hich should hav e been prov ided by your ISP. Enable A uto Reconn ect if you wish to hav e the router r econnect a uto- matically after a pr evious conn ection has been lost.
User’s Manua l 27 5.8 St atic IP A ddress This W AN type is most freque ntly used with busi ness DSL services. Fi ll in the in- formation fro m the Quic k Start G uide. All parameters are assigned by your ISP. Enter the item informat ion in th e appropriate fi elds of the S tatic IP set up screen and click S ave.
28 Asanté Friend ly NET C able/ DSL Ro uter 5.9 Dial-Up An external di al-up mode m may be at- tached to the COM port on the FR3004C/ FR3004LC router.
User’s Manua l 29 5.10 ISDN If you have an ISDN conn ection, y ou should hav e received a userna me, pass- word, and a DN S address. Enter these in the appropr iate field s of the An alog/ISDN Modem setu p screen a nd clic k Save. You must reset th e router for y our change s to take effect.
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User’s Manua l 31 Chapter 6. Status Screen To view a synopsis of the rout er’s sys- tem stat us, log in t o the router. The screen w ill show the status o f the both WAN connec tion and al l attached p e- ripherals (if applicabl e).
32 Asanté Friend ly NET C able/ DSL Ro uter • Modem (FR3004LC and FR30 04C): Inform ation on your di al-up seria l mo- dem connec tion. If it i s not set as the W AN ty pe, then th e status w ill be Not Ready 6.
User’s Manua l 33 6.5 View Log The router maintains a volat ile log of al l system activitie s, in- cl udin g logi n att empts and other events. When unauthor ized u sers at- tempt to “ scan” the rou ter’s int egrated firew all, the lo g records al l such act ivities.
34 Asanté Friend ly NET C able/ DSL Ro uter • Restart Router: This featur e all ows you to rei nitialize the router • Refresh: This featur e will refresh (redraw ) the cur- rent screen • Help: .
User’s Manua l 35 Chapter 7. Securit y Screen This chapter detail s how to co nfigure th e advance d security f eatures of the router: • Change Adm inistrator’ s Password , w hich all ows the us.
36 Asanté Friend ly NET C able/ DSL Ro uter trator’s pas sword to protect the router fro m unauthorized use. To cha nge the administrat or’s passw ord: 1. Go to the Securit y scr een. 2. Enter your Old Pas sword (default is admin ). 3. Enter your New Password.
User’s Manua l 37 Tip : Click the Help butt on to v iew common po rt definitio ns. 7.4 Popular Applications This scr een allow s you to sel ectively configure the router’s i ntegrated firew all for use w ith popular appl icatio ns. The foll owing feature s are available t o configure P opular Appli cations: • Trigger .
38 Asanté Friend ly NET C able/ DSL Ro uter 7.5 Hardware (MA C) Address Control *This feature sh ould only be used by users with an ext ensive kno wledge of TCP/IP. By default, al l user s on the rou ter have full access t o loca l and wide area net- works.
User’s Manua l 39 7.6 A dvanced Security Screen *This feature sh ould only be used by users with an ext ensive kno wledge of TCP/IP . You may configure a single computer on t he LAN to b e logi- cally “outs ide” the rout er’s fire- wall. Enabl ing this o ption will allow it to be unprotec ted from unauthorized access or infec- tion.
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User’s Manua l 41 Chapter 8. A dvanced Screen This ch apter descri bes how to use the router ’s adv anced feat ures, inclu ding: • Advanced Rout er Setup – I ncluding U pgrade Firmw are featur.
42 Asanté Friend ly NET C able/ DSL Ro uter U PGRA DE F IRMWA RE From time to t ime, Asanté will provide upda tes to the ro uter to improve perf ormance an d to ensure c ompatibil ity. The fir m- ware may be downloaded from the Asanté T echnical Sup port website.
User’s Manua l 43 10. Log back in to the router and verify that the firmw are has bee n updated by checking t he firmw are version in the Firmware U pgrade scre en, or the Status screen . 8.2 DHCP Server Setup This feat ure is the defau lt setting for the router .
44 Asanté Friend ly NET C able/ DSL Ro uter server can h andle mult iple net work serv ices, only one server can be assign ed to each netw ork servic e. For each Servi ce Port, select one com puter to handle all req uests to this port. For the Server IP , enter the co mputer’s la st octet of its IP ad dress.
User’s Manua l 45 Chapter 9. Wire less Sc reen Before connec ting w ireless worksta tions to th e FR3002AL, you w ill need to conf igure the r outer to re ceive wirele ss con- nections. Per form the following ste ps to conf igure the FR3002AL for w ireless us e: Note : Use Asanté Aer oLAN wireles s adapter card s ONLY .
46 Asanté Friend ly NET C able/ DSL Ro uter 9.2 Configuring t he Wireless Setup Options The FR3002AL is desig ned to funct ion as a wirele ss ac ces s point using the de- fault sett ings show n.
User’s Manua l 47 Note : Most w ireless network cards ut ilize the 6 4-bit algorit hm, incl uding the Apple Airport . 2. Enter either a 2 6 or 10 digit number into the W EP Key 1 field. Click the Ap- ply New WEP Security Option s button to s ave your chan ges.
48 Asanté Friend ly NET C able/ DSL Ro uter The basic configur ation of you r FR3002AL rou ter is now complete. 9.5 Tips for Better Wire less Reception The si gnal qual ity and range o f any wireless E thernet ca rd is a ffected greatl y by the envi ronm ent in which th ey are placed.
User’s Manua l 49 Chapter 10. Net w ork Print Se rver The Friendly NET FR 3004LC and FR30 02AL Cable/ DSL Routers can also fu nc- tion as a netw ork print server for M acintosh, Windows, and U NIX /Linux com- puters. Note : For UNIX/Linux comput ers, the stan dard LPR driv er will w ork with the router.
50 Asanté Friend ly NET C able/ DSL Ro uter C REATING T HE D ESKT OP I CON The follow ing steps are required to create t he Desktop Pri nter icon: 1. Launch th e Desktop Prin ter Utility. Note: The D esktop Printer Ut ility is loc ated, by def ault, in the Apple Ex tras folder at the root lev el of the ha rd driv e.
User’s Manua l 51 4. Select "Change " under "Inter net Printer" and click O K. Note : The Internet Printer ma y also be l abeled “LPR Print er”. 5. Enter the LAN IP A ddress of t he FR3004LC/FR 3002AL. Ent er “lP” for the queue name.
52 Asanté Friend ly NET C able/ DSL Ro uter 10.2 Installing Printer Drivers For Windo ws To take adv antage of the Frien dlyNET FR 3004LC or FR3002 AL models’ p rint server feature, you must install the specia l driver on e ach comput er that w ill be using the pri nter server.
User’s Manua l 53 C ONFIGURING W I NDOWS NT S YSTEM S The conf iguration pro cedure fo r a Windows N T plat- form is sim ilar to that of Window s 95/98 except f or the difference in layout an d terminology on the pri nter's Properties scr een.
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User’s Manua l 55 Chapter 1 1. Other Security Features The Friend lyNET router may be instal led in homes, bu siness es or publi c- accessib le facilit ies, inclu ding schools, u niversitie s and librar ies.
56 Asanté Friend ly NET C able/ DSL Ro uter 1 1.3 Console Mode The Friendly NET FR 3004C/FR3004LC C able/ DSL Router s feature a s pecial console mode. If you forget the Administrat or’s pas sword or IP ad- dress of the r outer, u se the fol lowing proced ure to reset them.
User’s Manua l 57 Appendix A. Renewing Client IP Addresses Perform the f ollowing to r enew the IP addresses of client computers after con fig- uring your FR30 00 Serie s Router: A . 1 Wi ndow s 95/98/Me Perform the f ollowing st eps to R elease and Re new the IP Ad dress on each clien t attached to t he Router: 1.
58 Asanté Friend ly NET C able/ DSL Ro uter 4. Ty pe the command ipcon fig /re new _al l and press Enter. 5. Type Ex it to return to Windows. The conf iguration of y our W ind ows clie nt is now co mplete. A . 3 M aci ntosh It is not nec essary to r enew th e IP address o f any Macinto sh client configur ed for DHCP Server.
User’s Manua l 59 Appendix B. T roubleshooti ng Before beginni ng the tr oublesh ooting proce ss, pleas e check the Sy stem Re- quirements f ound in C hapter 1 hav e been met. If not, resolv e the Syst em Re- quirement def iciencie s before attempting to troublesho ot further.
60 Asanté Friend ly NET C able/ DSL Ro uter Note : This tabl e descr ibes FR3000 series r outers man ufactur ed after August 2000. B.2 Problems A ccessing Router If you have problems a ccessing the r outer, pl ease che ck the follow ing: 1. Can you pi ng 192.
User’s Manua l 61 U SING M AC I N T O S H W HA T R OU TE To ping the ro uter from a Macintos h computer, perfor m the f ollowing step s: 1. Install t he WhatRoute 1 .7 prog ram from the CD . 2. Double-cl ick on the W hatRout e icon to la unch the pro gram.
62 Asanté Friend ly NET C able/ DSL Ro uter If the problem is w ith a hub or sw itch attached t o the rout er, check th e follow ing: 1. Attach a know n working client com puter and ca ble to t he router port used to attach the hu b or sw itch. This w ill verify that t he router port is functio ning.
User’s Manua l 63 Appendix C. Gl ossar y Authentication: The procedur e to verify u ser identity a s a security measure. Passwords and digita l signatur es are the most popu lar forms. BOOTP: Bootstrap Protocol, a meth od to de termine the IP a ddress of a d iskless system w hen it is connected t o a network.
64 Asanté Friend ly NET C able/ DSL Ro uter Hypertext: Text that co ntains l inks, which a user can click to go to anot her document or different se cti on of the same document. Internet: A global network of interconne cted comp uters and networks. U sers access the Internet via W eb Brow sers, Email and other appli cations.
User’s Manua l 65 PSTN - Public Sw itched Telep hone Netw ork. The teleph one line n etwork w hich is used w hen you make an an alog telepho ne call. RFC: Request for Comments. One of a ser ies of doc uments defin ing a pr o- posed protoc ol and r equesting standardizatio n.
66 Asanté Friend ly NET C able/ DSL Ro uter WEP : W ired Equiv alent Privac y. A security prot ocol designe d to provi de a wire- less loca l area netw ork the sa me level of privacy t hat is ex pected from a w ired LAN, through encrypt ion and a uthen tic atio n techn iqu es.
User’s Manua l 67 Appendix D. Softw are License and Limited W ar- ranty A greement This is a legal agr eement betw een you (eith er an in dividual or a single en tity) and Asant é Technolo gies, Inc. By opening t he package(s) containing the SOFT- WARE and usi ng the SOFT W ARE, you are agree ing to be b ound by the t erms of this agree ment.
68 Asanté Friend ly NET C able/ DSL Ro uter LIMITE D W ARRANTY – Asant é Techno logies, Inc. w arrants t hat its SOFT - WARE will p erform in s ubstant ial conform ance to the program sp ecificati ons, therefore for a period of six (6) mont hs from the date of purc hase from A santé Technologie s, Inc.
User’s Manua l 69 soever (inc luding, witho ut limit ation, damag es for los s of busi ness profit s, busi- ness interrup ted, lo ss of busi ness inf ormation , or any oth er pecuniary loss) ari s- ing out of the use of, or i nabilit y to use, this Fr iendlyN ET product, ev en if Asanté Technol ogies, Inc.
70 Asanté Friend ly NET C able/ DSL Ro uter dance w ith the specif ications i n Subpart B of Part 15 of FCC rules, w hich are designed to provide rea sonable prot ection against su ch interf erence in a re si- dential inst allation. H owever, t here is no gu arantee that interf erence will n ot oc- cu r in a pa rtic ular in stal lati on.
User’s Manua l 71 Appendix E Online Registr ation Before you co ntact Asanté ’s techni cal suppor t, please re gister your switch online at www .asante.com/sup port/registrati on.html . By doing so, y ou’ll be entitled to special offers, up-to-da te informati on and imp ortant product bulletin s.
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User’s Manua l 73 Appendix F System Log Interpretation The follow ing sectio ns provide detailed inf ormation on interpr eting the sy stem log. F.1 Security Log 1. “Unrecogniz ed acce ss from 20 7.71.92.221:1 37 to UDP port 137”. A host on t he Internet w hose I P address is 207.
74 Asanté Friend ly NET C able/ DSL Ro uter F.2 Connection on Demand Log Connectio n-on-Demand i s one of th e main featu res of t he router. If C onnecti on- on-Demand is enabled , the router does not connect to the ISP until a client act i- vates his o r her Inter net applic ations, suc h as brow sers, mailers et c.
User’s Manua l 75 2. “DHCP:offer(192.168.0.1)”. The DHCP server sent OFFE R packet to a cknowledge the previous DISCOVER packet. If th e router did n ot receiv e OFFER packe t, it usual ly means t hat there is something w rong with th e W AN connection.
76 Asanté Friend ly NET C able/ DSL Ro uter F.4 PPPoE Log (for PPP over Ethernet) PPPoE is a protoc ol for conne cting hosts on an Ethern et to the Int ernet through a common br oadband medium , such as a single DS L line, w ireless dev ice or cable mode m.
User’s Manua l 77 6. “PADS recv 8002 35 05”. The Access C oncentra tor sent PADS pac ket to infor m the router the s ession was built succe ssfully . 7. “PADS error201: ERROR_MESSAGE ”. The Access C oncentra tor sent PADS pac ket to infor m the router it failed to b uild the sessio n.
78 Asanté Friend ly NET C able/ DSL Ro uter F.5 PPTP Log Instead of PPPoE, some ISPs adopt Point to P oint Tunnel ing Protocol (PPT P) to provide their services. PPT P is defined in RFC 2637. 1. “PPTP start to dial- up”. PPTP task of the r outer st arts to dial-u p.
User’s Manua l 79 F.6 Dial-up Log (for Dial-Up Network) 1. “COM 2 is in conso le mode”. The COM port is in cons ole mode. I n general, th e router will detect the ex istence of the modem . If there is a modem attached, th e COM port is availa ble for dial- up service immediate ly.
80 Asanté Friend ly NET C able/ DSL Ro uter 7. “Connectio n is broken”. The conn ection is abnormally broken. T he router has no choi ce but ter minate the connect ion immed iately. T he reaso n may be: • Modem is shut off or detached • The peer h as shutdow n the co nnection F.
User’s Manua l 81 6. “PPP3: terminate”. The PPP procedure cannot be comple ted in the specific time out. 7. “PPP3: closed”. The PPP procedure cannot be comple ted in the specific time out. 8. “PPP3: retry fail”. The PPP procedure cannot be comple ted in the specific time out.
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84 Asanté Friend ly NET C able/ DSL Ro uter Asanté T echnologies, I nc. 821 Fox Lane San Jose, C A 95131 FriendlyN ET Cable/DSL Rou ter FR3000 Series User’s Manual S ALES 800-662-9686 H ome/Of fice So lutions 800-303-9121 En terprise Solu tions 408-435-8388 T EC HNICA L S UPPOR T 801-566-8991 Worldw ide 801-566-3787 F AX www .
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Asante Technologies FR3000 Series è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Asante Technologies FR3000 Series - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Asante Technologies FR3000 Series imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Asante Technologies FR3000 Series ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Asante Technologies FR3000 Series, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Asante Technologies FR3000 Series.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Asante Technologies FR3000 Series. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Asante Technologies FR3000 Series insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
