Manuale d’uso / di manutenzione del prodotto FR2201 del fabbricante Multi-Tech Systems
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Router/T wo-Port Frame Relay Access Device MultiFRAD 200-Series Model FR2201 User Guide.
User Guide 8831 1500 Revision A MultiFRAD II (Model FR2201) This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-T ech Systems, Inc. All rights reserved. Copyright © 1998, by Multi-T ech Systems, Inc.
Contents Chapter 1 - Introduction and Description Introduction ................................................................................................................................................ 6 Preview of this Guide ...................
Chapter 6 - W arranty , Service and T ech Support Introduction .............................................................................................................................................. 5 6 Limited W arranty .......................
Router/T wo-Port Frame Relay Access Device Chapter 1 - Introduction and Description.
6 MultiFRAD II User Guide Introduction Welcome to Multi-T ech's new MultiFRAD II™, model FR2201, a Router/ T wo-Port Frame Relay Access Device (FRAD) that encapsulates non-packetized data strea.
7 Chapter 1 - Introduction and Description Preview of this Guide This User Guide describes the MultiFRAD and details how to install and configure it. The information contained in each chapter is as fo.
8 MultiFRAD II User Guide Front Panel Description The front panel has three groups of LEDs that provide the status of the LAN connection, trunk and data channel activity , and general status of the MultiFRAD. The Ethernet LAN LEDs display LAN activity; i.
9 Chapter 1 - Introduction and Description Back Panel Description All the cable connections to the MultiFRAD are made at the back panel. Four categories of cables are used on the MultiFRAD: Ethernet, Channels, Command Port, and T runk (RS232/V .35). The back panel connectors are shown in Figure 1-2 and described in the following groups.
10 MultiFRAD II User Guide Shunts There are three shunts (Figure 1-3) on the printed circuit board for the trunk and the data channels. T runk RS232 Shunt Position T runk V .35 Shunt Position Channel 1 V .35 Shunt Position Channel 2 V .35 Shunt Position Figure 1-3.
11 Chapter 1 - Introduction and Description T echnical Specifications The MultiFRAD conforms to the following specifications: • Provides access to Frame Relay Networks for IP , IPX, bridged LAN traffic, Async and HDLC Sync devices • T runk and data ports can be configured as either EIA-232 or V .
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Router/T wo-Port Frame Relay Access Device Chapter 2 - Installation.
14 MultiFRAD II User Guide Introduction This chapter will guide you through the unpacking and installation of your MultiFRAD. The installation procedure, which is preceded by important safety warnings, provides step-by-step instructions on cabling and powering-on the MultiFRAD.
15 Chapter 2 - Installation Cabling your MultiFRAD Cabling your MultiFRAD involves making the proper Power , Command Port, Ethernet, and Channel connections. Figure 2-2 shows the back panel connectors and the associated cable connections. T able 2-1 details the procedures for connecting the cables to your MultiFRAD.
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Router/T wo-Port Frame Relay Access Device Chapter 3 - Software Loading and Configuration.
18 MultiFRAD II User Guide Installing your Software The following procedure does not provide every screen or option used in the process of installing the MultiFRAD software. The assumption is that a technical person with a thorough knowledge of Windows and the software loading process is doing the installation.
19 Chapter 3 - Software Loading and Configuration After all the program files from both disks are loaded, the Setup dialog box is displayed, enabling you to designate the COM port of the PC that is connected to your MultiFRAD.
20 MultiFRAD II User Guide If your network DOES NOT include a file server , we recommend disabling Auto Learn; the MultiFRAD or the network administrator can assign the network numbers. If your network DOES include a file server , we recommend enabling Auto Learn and allowing the MultiFRAD to learn the IPX network numbers from the file server .
21 Chapter 3 - Software Loading and Configuration The W AN port can be further configured (after the software installation is completed) by clicking the MultiFRAD Configuration icon and then clicking the W AN button. 22. Click OK on the WAN Ports Default Setup dialog box.
22 MultiFRAD II User Guide 25. If your data device is an asynchronous device, click Asynchronous to enable it, then set the Speed (for Internal Clocking) in the drop-down list. Also select the Word Length, Parity , Stop Bits, etc. for your device. Refer to the user documentation for the parameters of the data device.
23 Chapter 3 - Software Loading and Configuration 32. Win3.1 users - you are returned to your Program Manager where the MultiFRAD Program Group and Program Item (Windows icons) have been created. Win95/NT users - you are returned to your MultiFRAD 2000 folder which will be visible on your desktop.
24 MultiFRAD II User Guide 37. Click the DLCI you want to map. The Protocol Mappings, Port Mappings, and all the other groups become active. 38. T o map this DLCI to one or more data ports, click (in the Port Mappings group) the desired Data Port number(s) ( 1 and/or 2 ) that you want to associate with this DLCI.
Router/T wo-Port Frame Relay Access Device Chapter 4 - MultiFRAD Software.
26 MultiFRAD II User Guide Introduction This chapter describes the MultiFRAD 2000 software from an applications approach in how the configuration can be changed with recommendations on the impact of that change.
27 Chapter 4 - MultiFRAD Software Download Firmware This utility allows you to download the firmware to the MultiFRAD. This may be necessary in the case of repair or upgrade.
28 MultiFRAD II User Guide MultiFRAD Configuration T o view or change your MultiFRAD configuration in Windows 95/NT , click Start | Programs | MultiFRAD 2000 | MultiFRAD Configuration , or double-click the MultiFRAD Configuration icon in the MultiFRAD 2000 program group.
29 Chapter 4 - MultiFRAD Software IP Setup The IP Setup dialog box enables you change the IP routing capabilities, add or delete logical W ANs, enable the DHCP relay agent, assign DNS server addresses, and define static routes and a default route. The initial routing capabilities were established during the software installation.
30 MultiFRAD II User Guide (DHCP) and Domain Name System (DNS) options, the default route, filters, and Static Routes. In most cases, you should not have to change the value of any timer (default TTL, reassembly timeout, RIP response time, or RIP route aging time).
31 Chapter 4 - MultiFRAD Software IPX Setup The IPX Setup dialog box controls the four frame types; the W AN ports setup; and the advanced tab enables IPX routing, enables auto learn of Ethernet network numbers, and specifies the distributed name of the MultiFRAD.
32 MultiFRAD II User Guide both virtual W AN numbers have to be the same and unique. In a frame relay configuration, the logical W AN network number has to be the same and unique at both ends of the Permanent V irtual Circuit (PVC).
33 Chapter 4 - MultiFRAD Software Spanning T ree Setup When the Bridging Enable option is enabled, the Spanning T ree Setup dialog box controls transparent bridging; however , if there are any loops or redundant links in the internetwork, the Spanning T ree Algorithm Enable option must also be enabled.
34 MultiFRAD II User Guide Statistics The Statistics dialog box enables you to view statistics on the major events of the MultiFRAD. The Statistics dialog box changes depending on the way the W AN port is configured.
35 Chapter 4 - MultiFRAD Software IP Statistics IP is a connection-less network protocol that resides in the network layer of a conventional OSI layered model (for more information on this model, refer to Appendix C). Depending on what is going on at the application layer , IP will typically use one of two transport layer protocols.
36 MultiFRAD II User Guide IPX Port Statistics The IPX Port Statistics dialog box displays information pertaining to the IPX Port; for example, the frame type used or the number of packets transmitted/received. IPX is a network layer protocol usually associated with Novell Netware TM networks.
37 Chapter 4 - MultiFRAD Software SNMP Statistics The SNMP Statistics dialog box provides statistical information on Simple Network Management Protocol (SNMP). SNMP is an application layer protocol that facilitates the exchange of management information between network devices.
38 MultiFRAD II User Guide W AN Statistics The W AN Port Statistics dialog box provides statistical information regarding the MultiFRAD’ s W AN port, including the number of packets transmitted/received, and to transmit, and the number of bytes transmitted/received.
39 Chapter 4 - MultiFRAD Software DLCIs show active at both (or all) locations and there is still an end-to-end communication problem, it is likely that it is in the configuration of the MultiFRAD. At that point, review your protocol stack/data port parameters and DLCI mappings.
40 MultiFRAD II User Guide W AN Port Setup The W AN Port Setup dialog box controls how the port is configured (i.e., for frame relay or point-to- point operation). If the W AN port is configured for frame relay , then the mode of the port is set to Synchronous.
41 Chapter 4 - MultiFRAD Software Point to Point Setup The Point to Point Setup dialog box controls the W AN port protocol, dial on demand, and remote port setup. The W AN port protocol can be either Point to Point Protocol (PPP) or Serial Line Internet Protocol (SLIP).
42 MultiFRAD II User Guide Frame Relay Setup The Frame Relay dialog box displays the CIR Measurement Interval in milliseconds, the Management T ype and details of that management type, and the number of DLCI’s that are active. The MultiFRAD can detect DLCIs and the Management T ype when you are connected to an active frame relay service.
43 Chapter 4 - MultiFRAD Software If you click the DLCI button on the right side of the dialog box, the Frame Relay DLCI dialog box is displayed. If you are connected to a frame relay service, this dialog box should display your current DLCI numbers automatically .
44 MultiFRAD II User Guide Congestion Management, Mode, and CIR/Be settings are used to avoid congestion and possible loss of data. The Committed Information Rate (CIR) and Excess Burst rate (Be) settings are throughput amounts determined by the network and user when each DLCI is ordered.
45 Chapter 4 - MultiFRAD Software When you click the OK button in the IP W AN dialog box, you now have an IP address for a second logical W AN. Now we have to tie that IP address to a DLCI which in our example is DLCI 17. Now , return to the Frame Relay DLCI dialog box and highlight DLCI 17.
46 MultiFRAD II User Guide Data Port Configuration This dialog box lets you leave both data ports enabled for normal data transfer operations or disable a given port if you do not want to transmit or receive data over it. The Destination Port parameter will be active only if both data ports have been mapped to the same DLCI.
Router/T wo-Port Frame Relay Access Device Chapter 5 - Remote Configuration and Management.
48 MultiFRAD II User Guide Introduction This chapter provides procedures for changing the configuration of a remote MultiFRAD unit. Remote configuration enables a PC at one site (local site) to dial a remote MultiFRAD and change the configuration of that remote unit.
49 Chapter 5 - Remote Configuration and Management remote MultiFRAD. If your Modem Initialization String, Initialization Response, or Connect Response values are dif ferent than the defaults in the dialog box, refer to your modem user documentation and change the default values to match your modem.
50 MultiFRAD II User Guide LAN-Based Remote Configuration Windows Sockets Compliant TCP/IP Stack The configuration program requires a Windows Sockets compliant TCP/IP stack.
51 Chapter 5 - Remote Configuration and Management 7 After you have changed the configuration of the remote MultiFRAD, click the Download Setup button to update the configuration. The remote MultiFRAD will be brought down, the new configuration written to the unit, and the unit will reboot.
52 MultiFRAD II User Guide MultiFRAD Management The MultiFRAD management menu provides two options; MultiFRAD Configuration and Remote User Database. The MultiFRAD Configuration options enable you to select the protocol stacks, high or low level device drivers, applications, Mux data ports, filtering, priority , or system information.
53 Chapter 5 - Remote Configuration and Management Remote User Database The Remote User Database option from the MultiFRAD management menu enables you add and configure a list of users who will access the MultiFRAD remotely .
54 MultiFRAD II User Guide W eb Browser Management The MultiFRAD can be accessed from anywhere on the connected Internet via the built-in WEB Browser interface.
Router/T wo-Port Frame Relay Access Device Chapter 6 - W arranty , Service and T ech Support.
56 MultiFRAD II User Guide Introduction This chapter will provide you the resources for receiving service or support for your MultiFRAD. The chapter starts with a description of the warranty , and continues with instructions for contacting the Service department, T echnical Support group, and various Multi-T ech Internet resources.
57 Chapter 6 - W arranty , Service and T ech Support T ech Support Multi-T ech has an excellent staff of technical support personnel available to help you get the most out of your Multi-T ech product. If you have any questions about the operation of this unit, call 1-800-972- 2439.
58 MultiFRAD II User Guide Service If your tech support specialist decides that service is required, your MultiFRAD may be sent (freight prepaid) to our factory . Return shipping charges will be paid by Multi-T ech Systems. Include the following with your MultiFRAD: • a description of the problem.
59 Chapter 6 - W arranty , Service and T ech Support The Multi-T ech BBS For customers who do not have Internet access, Multi-T ech maintains a bulletin board system (BBS) that mirrors its FTP site. Information available from the BBS includes new product information, product upgrade files, and problem-solving tips.
60 MultiFRAD II User Guide 8. When the download is complete, press ENTER to return to the File Menu. 9. T o exit the BBS, type G and press ENTER. About CompuServe In addition to the BBS, Multi-T ech provides support through CompuServe’s Modem V endor Forum (GO MODEMVEN).
Router/T wo-Port Frame Relay Access Device Appendixes.
62 MultiFRAD II User Guide Appendix A - Cabling Diagrams Command Port Cable 13 12 1 1 10 9 8 7 6 5 4 3 2 1 25 24 23 22 21 20 19 18 17 16 15 14 COMMAND PORT PIN NO. 1 2 3 4 5 6 7 8 20 22 25 1 2 3 4 5 6 7 8 20 22 25 To DTE Device (T erminal Device i.e. ASCII T erminal) TRANSMIT DA TA (BA) RECEIVE DA TA (BB) SIGNAL GROUND (AB) PIN NO.
63 Appendix A - Cabling Diagrams T runk Cable 13 12 1 1 10 9 8 7 6 5 4 3 2 1 25 24 23 22 21 20 19 18 17 16 15 14 TRUNK (RS232/V .35) PIN NO. 1 2 3 4 5 7 8 15 17 20 25 1 2 3 4 5 7 8 15 17 20 25 To Exte.
64 MultiFRAD II User Guide Remote Configuration Cable PIN NO. 1 2 3 4 5 6 7 8 20 22 25 1 2 3 4 5 6 7 8 20 22 25 To DCE Device (Communication Device i.e. Modem) FRAME GROUND TRANSMIT DA TA (TX) RECEIVE DA TA (RX) REQUEST TO SEND (R TS) CLEAR TO SEND (CTS) SIGNAL GROUND PIN NO.
65 Appendix B - Regulatory Information Appendix B - Regulatory Information Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
66 MultiFRAD II User Guide Appendix C - Network Overview Network architecture defines how computer equipment and other devices are linked together to form a communications system that enables users to share information and resources.
67 Appendix C - Network Overview including more sophisticated error handling, prioritization, and security features. It provides quality service and accurate delivery by providing connection-oriented services between two end systems. The transport layer controls the sequence of packets, regulates traffic flow , and recognizes duplicate packets.
68 MultiFRAD II User Guide different destination address, and in some cases, dif ferent sizes. A typical packet holds 512 bytes of information, so it takes many packets to transfer a large file over a network.
69 Appendix C - Network Overview IP Addressing Every node on an IP network requires a 4-byte numeric address that identifies both a network and a local host or node on the network. This address is written as four numbers separated by dots, for example, 148.
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Router/T wo-Port Frame Relay Access Device Glossary.
72 MultiFRAD II User Guide A Access: The T1 line element made up of two pairs of wire that the telephone company brings to the customer premises. The Access portion ends with a connection at the local telco (LEC or RBOC). Accunet Spectrum of Digital Services (ASDS): The AT&T 56K bps leased (private) line service.
73 Glossary Basic Rate Interface (BRI): An ISDN access interface type comprised of two B-channels each at 64K bps and one D-channel at 64K bps (2B+D). Bell Operating Companies (BOC): The family of corporations created during the divestiture of AT&T.
74 MultiFRAD II User Guide Channel bank: A device that acts as a converter, taking the digital signal from the T1 line into a phone system and converting it to the analog signals used by the phone system. A channel bank acts as a multiplexer, placing many slow-speed voice or data transactio ns on a single high-speed link.
75 Glossary Device driver: Software that controls how a computer communicates with a device, such as a printer or mouse. Digital Cross-connect System (DCS): The CO device which splits and redistributes the T1 bandwidth. The DCS takes time slots from various T1 lines and alters them to provide the needed connectivity.
76 MultiFRAD II User Guide Exchange Termination (ET): The carrier's local exchange switch. Contrast with "Loop Termination - LT". Explicit Congestion Management: The method used in frame relay to notify the terminal equipment that the network is overly busy.
77 Glossary Graphical User Interface (GUI): A type of computer interface consisting of a visual metaphor of a real-world scene, often of a desktop. Within that scene are icons, representing actual objects, that the user can access and manipulate with a pointing device.
78 MultiFRAD II User Guide Key Set : A telephone set with several buttons for call holding, line pickup, intercom, autodialing, etc. Also called a touch tone ph one (Ericsson) and a KTS (Key Telephone Set). L LAPB: Link Access Procedure Balanced; based on the X.
79 Glossary Multiplexer (Mux): 1. A device that takes several input signals and combines them into a single output signal in such a manner that each of the input signals can be recovered.
80 MultiFRAD II User Guide Physical Unit (PU): The component that manages and monitors the resources (such as attached links and adjacent link stations) associated with a node, as requested by an SSCP via an SSCP-PU session.
81 Glossary RJ-45: An 8-wire modular connector for voice and data circuits. Robbed Bit Signaling: The popular T1 signaling mechanism where the A and B bits are sent by each side of the T1 termination and are "buried" in the voice data of each voice channel in the T1 circuit.
82 MultiFRAD II User Guide Synchronous Transmission: The transmission of data which involves sending a group of characters in a packet. This is a common method of transmission between computers on a network or between modems. One or more synchronous characters are transmitted to confirm clocking before each packet of data is transmitted.
83 Glossary Trunk: Transmission links that interconnect switching offices. TSR (terminate and stay resident): A software program that remains active and in memory after its user interface is closed. Similar to a daemon in UNIX environments. Tunneling: Encapsulation data in an IP packet for transport across the Internet.
84 MultiFRAD II User Guide Index A About CompuServe ............................................. 60 About the Internet ................................................ 6 0 About the Multi-T ech Fax-Back Service ............... 60 ASCII String .......
85 Index M Media Access Control ............................................ 6 Multi-T ech BBS .................................................... 59 MultiFRAD Configuration ..................................... 52 MultiFRAD II ......................
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Multi-Tech Systems FR2201 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Multi-Tech Systems FR2201 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Multi-Tech Systems FR2201 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Multi-Tech Systems FR2201 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Multi-Tech Systems FR2201, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Multi-Tech Systems FR2201.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Multi-Tech Systems FR2201. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Multi-Tech Systems FR2201 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.