Manuale d’uso / di manutenzione del prodotto TLP 2824-Z del fabbricante MTD
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Zebra ® TLP 2824-Z™ User Guide.
Customer Order # 980533-001 A © 2004 ZIH Corp. The copyrights in this manua l and the label printer desc ribed therein are owned by Zebra T echnologies. Unauthorized reproduction of this manual or the software in the label printer may result in impr isonme nt of up to one year and fines of up to $10,000 (17 U.
980533-001 A TLP 2824-Z Us er Guide 3 Proprietary Statement This manual contai ns proprietary informat ion of Zebra T echno logies Corporat ion and its subsidiaries (“Zebra T echnologies”) . It is intend ed solely for the inf ormation an d use of parties operating and mai n taining the equipment descri bed herein.
4 TLP 2824-Z User Guide 980533-001 A Propriet ary S t atement The user is cautioned that any changes or modific ations not expressly approved by Z ebra T echnologies co uld void the user ’ s authori ty to operate t he equipment. T o ensure compliance, this printer must be u sed with Shielded Communication C ables.
980533-001 A TLP 2824-Z Us er Guide 5 Preface This section provides yo u with contact informat ion, document structure and orga nization, and additional re ference documents. Cont act s Y ou can contact Zebra T echnologies at any o f the followi ng: Visit us at: www .
6 TLP 2824-Z User Guide 980533-001 A Preface Environment al Management Support Y ou can contact Ze bra supp ort at: Web Address: www .zebra.com/SS/ service_support.
Preface Related Documents 980533-001 A TLP 2824-Z Us er Guide 7 Related Document s The following documents might be hel pful references: • ZPL II ® Pr ogra mming Guide V olume I (part number 45541L) and Vo l u m e I I (part number 45542L ).
8 TLP 2824-Z User Guide 980533-001 A Preface Related Documents.
980533-001 A TLP 2824-Z Us er Guide 9 Contents Propriet ary St atement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10 TLP 2824-Z User Guid e 980533-001 A Content s Adjusting the Print Wid th . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Adjusting the Print Quality. . . . . . . . . . . . . . . . . . . . . . .
980533-001 A TLP 2824-Z Us er Guide 1 1 1 Introduction This section describes what you get in your sh ipping box and p rovides an overview of prin ter parts. This sectio n also has proced ures that describe how to open and close the p rinter and report any pr oblems.
12 TLP 2824-Z User Guid e 980533-001 A Introduction What’s in the Box? What’ s in the Box? Save the carton and all packi ng materials in case you ne ed to ship or store the print er later .
Introduction Inspecting the Printer 980533-001 A TLP 2824-Z Us er Guide 13 Inspecting the Printer Look at the outside of th e printer and make sure tha t all parts are present. Opening the p rinter T o access the media comp artment, you must open the printer .
14 TLP 2824-Z User Guid e 980533-001 A Introduction Inspecting the Printer After opening the pri nter , check the media compartment..
Introduction Inspecting the Printer 980533-001 A TLP 2824-Z Us er Guide 15 Closing the printer 1. Hold the top cover and press t he “k ick-stand” cov er lock to release. 2. Lower the top cover . The ribbon carriage automatical ly folds up into place.
16 TLP 2824-Z User Guid e 980533-001 A Introduction Inspecting the Printer.
980533-001 A TLP 2824-Z Us er Guide 17 2 Getting Started This section describ es how to set up you r printer for th e first time and us e the most common operating procedures for lo ading media in tear-of f mode and loading ribbon .
18 TLP 2824-Z User Guid e 980533-001 A Getting S t arted Attaching Power Supply Att aching Power Supply Check the power supp ly to make certain it is ap propriate for your input voltage. 1. Make sure the power switc h is in the of f position (forward).
Getting S tarte d Loading Roll Media 980533-001 A TLP 2824-Z Us er Guide 19 Loading Roll Media When you load medi a, you must place the ro ll on the medi a hangers and then adjust the media guides. Y ou must use the co rrect media for t h e type of pr inting you requi re.
20 TLP 2824-Z User Guid e 980533-001 A Getting S t arted Loading Roll Media Placing the Roll in the Media Comp artment Whether your roll medi a is inside or outside wound you load it into th e printer the same way . 1. Open the printer . Remember that y ou need to pull the release levers toward the front of the printer .
Getting S tarte d Loading Roll Media 980533-001 A TL P 2824-Z User Guid e 21 Adjusting the Guides The adjustab le guides di rect the medi a toward the platen and print head. 1. Open the media gu ides by turning t he guide adjuster knob to the rear . 2.
22 TLP 2824-Z User Guid e 980533-001 A Getting S t arted Loading Ribbon Loading Ribbon Y ou must use thermal tra nsfer media (accepts wa x and/ or resin transferred off a ribbon) when you use a ri bbon. When lo ading ribbon, you install the supply and take-up rolls, then tig hten the ribbon on the carriage.
Getting S tarte d Loading Ribbo n 980533-001 A TLP 2824-Z Us er Guide 23 Att ach and Tighten the Ribbon Y ou must align the ribb on so that it will be taken stra ight onto the co re. 1. Attach the ribbon to the take up core. Use th e adhesive strip on new rolls; otherwise, use tape.
24 TLP 2824-Z User Guid e 980533-001 A Getting S t arted Operator Controls Operator Controls Power Switch Press backwar d to turn ON or forwar d to OFF the printer . Feed Button • T apping the Feed button forces the pr inter to feed one blank label .
Getting S tarte d Printing a T est La bel 980533-001 A TLP 2824-Z Us er Guide 25 Printing a T est Label Before you conn ect the printer t o your computer , make sure that the printer is in proper working order . Y ou can do this by printing a con figuration label.
26 TLP 2824-Z User Guid e 980533-001 A Getting S t arted Hooking Up the Printer an d Computer Hooking Up the Printer and Computer Y our printer will have o ne of these comb inations of interfaces: •.
Getting S tarte d Hooking Up the Prin ter and Computer 980533-001 A TLP 2824-Z Us er Guide 27 Ethernet Interface Requirement s Ethernet provid es a powerful net w orking capab ility that can be of use in a variety of internet/ intranet prin ting soluti ons.
28 TLP 2824-Z User Guid e 980533-001 A Getting S t arted Adjusting the Print Width 3. When the print er and host are synchronized, the LED changes to solid green. (No labels will print du ring autoba ud synchron ization.) ^SC Command Use the Set Co mmunications ( ^SC ) command to change the communication s settings on th e printer .
980533-001 A TLP 2824-Z Us er Guide 29 3 Operations & Options This section help s you get the most from your pri nter . Y ou must use programming t o control many of the printer’ s functions. For detailed info rmation abou t creating label s using ZPL II, refer to the ZPL II Pr ogramming Guide or visi t our web site at www .
30 TLP 2824-Z User Guid e 980533-001 A Operations & Options Thermal Printing Thermal Printing Y ou must use the co rrect medi a for the type of p rinting you require. When printing with out a ribbon, you mu st use direct the rmal media. When usin g ribbon, you must use thermal transfer media.
Operations & Option s Replacing Supplies 980533-001 A TLP 2824-Z Us er Guide 31 Replacing Supplies If labels or ribbon run ou t while printing, leave the printe r power on while relo ading (data loss results if you tu rn off t h e printer). Afte r you load a new label or ribbon roll, press the Feed button to resta rt.
32 TLP 2824-Z User Guid e 980533-001 A Operations & Options Printing in Peel-Mode Printing in Peel-Mode The optional dispe nser allows you to print in “peel-mod e” where the labe l backing follo ws a different path and the labe ls are presented one at a time for subsequent placement.
Operations & Option s Printing in Peel-Mode 980533-001 A TLP 2824-Z Us er Guide 33.
34 TLP 2824-Z User Guid e 980533-001 A Operations & Options Printing on Fa n-Fold Media Printing on Fan-Fold Media Printing on fan-fold media requir es you to set both the media hangers an d the media guides in position. 1. Open the t op cover . 2.
Operations & Option s Using the Cu tter Optio n 980533-001 A TLP 2824-Z Us er Guide 35 Using the Cutter Option Printers that have a be zel with a motorized blad e can dispense one or mo re forms that are then automatically cut from the media supply .
36 TLP 2824-Z User Guid e 980533-001 A Operations & Options Using the Cutter Option.
980533-001 A TLP 2824-Z Us er Guide 37 4 Maintenance Cleaning When you clea n the printer , use one of the following su pplies that best suits you r needs: : The cleaning pro cess takes just a co uple of minutes u sing the steps out lined below .
38 TLP 2824-Z User Guid e 980533-001 A Maintenance Cleaning Print Head Considerations Always use a new cleaning pen on the print head (an ol d pen carries contaminants from its previous u ses that may damage the pr int head). When you loa d new media, yo u can also c lean the p rint head.
Maintenanc e Cleaning 980533-001 A TLP 2824-Z Us er Guide 39 Media Guide Considerations Use a cleanin g swab or pen to remove debris, dust or crust th at has built-u p on the hol ders, guides and media path surfaces. 1. Use the alcoh ol in the clea ning swab or p en to soak the debris so that it breaks up.
40 TLP 2824-Z User Guid e 980533-001 A Maintenance Cleaning Sensors Dust can accumula te on the media and head-up sensors. 1. Gently blow awa y dust; if necessary , use a dry sw ap to brush awa y dust. If adhesives or other contaminates remain, use an al cohol mo istened sw ab to break up.
Maintenanc e Lubrication 980533-001 A TLP 2824-Z Us er Guide 41 Platen Considerations The standard platen (drive roll er) normally does not require cleaning. Pape r and liner dust can accumulate without ef fecting print operatio ns. Contamin ates on the platen roller ca n damage the print head or cause the media to slip when pr inting.
42 TLP 2824-Z User Guid e 980533-001 A Maintenance Replacing the Plat en Replacing the Platen Removal Open the printe r and remove an y media. 1. Using a poin ted stylus (suc h as tweezers, small sl ot-head screwdriver , or razor -knife), unhook the tabs o n the right and l eft sides.
Maintenanc e Replacing the Print Head 980533-001 A TLP 2824-Z Us er Guide 43 Replacing the Print Head In the event you need to repl ace the print head, read the pr ocedure and review the removal and installation steps before actuall y replacing the pri nt head.
44 TLP 2824-Z User Guid e 980533-001 A Maintenance Replacing the Print Hea d Thermal-T ransfer TLP Model Before followi ng the step s in this proce dure, open t he printer by pulling the release latc hes forward then lifting the top cove r . Remove any rib bon from the c arriage.
Maintenanc e Replacing the Print Head 980533-001 A TLP 2824-Z Us er Guide 45 Replacing the TLP Print H ead (Continued) Assembly The new print head comes with the clip and ground screw attached. 1. Detach the wire cover . 2. Detach the ribbon take-up hu b.
46 TLP 2824-Z User Guid e 980533-001 A Maintenance Replacing the Print Hea d.
980533-001 A TLP 2824-Z Us er Guide 47 5 Troubleshooting Resolutions 1. The printer is not receiving power . • Have you turned on the printer power? • Check power connections from the wall outlet to the power sup ply , and fro m the power supply to th e printer .
48 TLP 2824-Z User Guid e 980533-001 A T roubleshooting Resolutions 3. The printer has failed it s power on self test (POST). • If this error occurs right after you turn on th e printer , contact an authorized reseller for assistance. There is a short age of memory .
T roubleshooting Resolutions 980533-001 A TLP 2824-Z Us er Guide 49 7. The print head is under temperature. • Continue prin ting while t he print head reaches the correct operating t emperature. The print head is over temperature. • Printing will stop until the p r int head co ols to an acceptable printing t emperature.
50 TLP 2824-Z User Guid e 980533-001 A T roubleshooting Print Quality Problems Print Quality Problems No print on the label. • Y ou must use the correct media for t he method of printing you require. When printing without a ribbo n, you must use direct thermal media.
T roubleshooting Print Quality Problems 980533-001 A TLP 2824-Z Us er Guide 51 The printing does not st art at the to p of the label, or misprinting of one to three labels. • The media may not be threaded under th e medi a guides. Refer to “Loading the Media” in the Getting S tarted chapter .
52 TLP 2824-Z User Guid e 980533-001 A T roubleshooting Manual Calibration Manual Calibration Manual calibrat ion is recomme nde d whenever you are using pre-pr i nted media or if the printer will not correctly auto calibrate . 1. Make sure media i s loaded.
T roubleshooting T roubleshooting T ests 980533-001 A TLP 2824-Z Us er Guide 53 T roubleshooting T est s Printing a Configuration Label T o print out a listing of the printer’ s current configuration, refer to th e one-flash sequ ence in “Feed Button Mod es” later in this chapter .
54 TLP 2824-Z User Guid e 980533-001 A T roubleshooting Resetting the Factory Default V alues Resetting the Factory Default V alues Sometimes, resetting the printer to the fac tory defaults solv es some of the pro blems.
T roubleshooting Feed Button Modes 980533-001 A TLP 2824-Z Us er Guide 55 Feed Button Modes Power Off Mode (Communi cations Diagnostics Mod e) W ith the printer power off, press and hold the feed button while you tu rn on the power . The prin te r prints out a listing of its current configuration.
56 TLP 2824-Z User Guid e 980533-001 A T roubleshooting Battery Battery The optional Re al T ime Clock requires a three-volt lithium battery on the main printed circuit board. Y ou can discern a lo w or flat battery if the printer provides a consi stently delayed date stamp.
980533-001 A TLP 2824-Z Us er Guide 57 6 Interfaces Universal Serial Bus (USB) Connector The figure below displays the cable wirin g required to use the printer’ s USB interface. For printer supporte d operating systems and drive rs, see th e software an d document ation CD or visit the Ze bra printer we b site at: www .
58 TLP 2824-Z User Guid e 980533-001 A Interfaces Parallel Interface Parallel Interface The maximum current available t hrough the interf ace port is not to exceed a tot al of 0.75 amps. Pin No. Description 1 NStrobe/Host Clk 2-9 Data Bits 1-8 10 nACK/Ptr Clk 11 Busy/Per Busy 12 PError/ACK Dat Req.
Interfaces ZebraNet ® PrintServer I I for Ethern et Networks 980533-001 A TLP 2824-Z Us er Guide 59 ZebraNet® PrintServer II for Ethernet Networks This interface us es an RJ-45 straig ht-through cab le type. The ta ble below prov ides the pino ut assignments.
60 TLP 2824-Z User Guid e 980533-001 A Interfaces Serial (RS-232) Connector Serial (RS-232) Connector The maximum current available t hro ugh the serial and/or parall el port is not to exceed a t otal of 0.75 A mps. When XON/XOFF handshak ing is sele cted, data flow is co ntrolled b y the ASCII control co des DC1 (XON) and DC3 (XOFF).
Interfaces Serial (RS-23 2) Connecto r 980533-001 A TLP 2824-Z Us er Guide 61 Connecting the Printer to a DTE Device DB-25S Connector to DTE Device (PC) DB-9P Connector to Printer DB-9S Connector to D.
62 TLP 2824-Z User Guid e 980533-001 A Interfaces Serial (RS-232) Connector.
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Zebra T echnologies Corpora tion 333 Corporate W oods Parkway V ernon Hills, Il linois 60061.3109 U.S.A. T elephone: +1 847.634.6700 Facsimile: +1 847.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il MTD TLP 2824-Z è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del MTD TLP 2824-Z - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso MTD TLP 2824-Z imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul MTD TLP 2824-Z ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il MTD TLP 2824-Z, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del MTD TLP 2824-Z.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il MTD TLP 2824-Z. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo MTD TLP 2824-Z insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
