Manuale d’uso / di manutenzione del prodotto NE-4100 del fabbricante Moxa Technologies
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NE-4100 Series User ’ s Manual Six th Edition, April 200 5 www .moxa.com/product Moxa Technologies Co., Ltd. Tel: +886-2-8919-1230 Fax: +886-2-8919-1231 Web: www.moxa.com MOXA Technical Support Worldwide: support@moxa.com.tw The Americas support@moxa.
NE-4100 Series User’s Manual The software d escribed in t his m anual is furni shed under a l icense agreement and may be used only in accordance with the term s of that agreem ent. Copyright Notice Copyright 200 5 Moxa Technologies Co., Ltd. All rights reserved.
Table of Contents Chapter 1 Introduction ................................................................................................. 1-1 Overview ...................................................................................................
Operating Settin gs ............................................................................................................. ...... 6-9 TCP Server M ode .............................................................................................
1 1 Chapter 1 Introduction Moxa’s NE -4100 Series of Serial-to-Etherne t Embedded Network Ena blers are compact sized embedded m odules that let you network-ena ble your seri al devices. All NE-41 00 Series modules come equipped with built-in TCP/IP proto cols for fast integration, saving you time and energy on programm ing.
NE-4100 Series User’s Manual Introduction 1-2 Overview NE-4100 Serie s Network E nablers are se rial-to-Et hernet em bedded modules t hat come in 3 types: drop-in type (NE-4100T), RJ45 typ e (NE-4110S/A), and pin h eader type (NE-4120S/A). Th e letters at the en d of the m odel num bers indicat e the serial signal suppo rted by the product.
NE-4100 Series User’s Manual Introduction 1-3 Product Specifications NE-4100T NE-4 110S/A NE-4120S/A System CPU 16-bit MCU RAM 2 MB Flash 1 MB LAN Ethernet 10/100 M bps, pin headers 10/100 Mb ps, RJ45 10/100 Mb ps, pin headers Protection Built-in transformer with 1.
2 2 Chapter 2 Panel Layout and Pin Assignments This chapter includ es information about th e panel layouts and p in assignments for NE-4100 Series products.
NE-4100 Series User’s Manual Panel Layout and Pin Assignments 2-2 NE-4100T/NE-4100-ST NE-4100T is a TTL-to-Ethernet drop-in ty pe network enabler. It measures 45 × 36 mm, and has a dual-in-line, 26-pin design, making it easy to integrate with your serial devices.
NE-4100 Series User’s Manual Panel Layout and Pin Assignments 2-3 Pin Assignments NE-4100T Pin Signal Pin Signal 1 ETx+ 14 PIO0 2 ETx- 15 PIO1 3 ERx+ 16 PIO2 4 ERx- 17 PI O3 5 10M LED 18 100M LED 6 .
NE-4100 Series User’s Manual Panel Layout and Pin Assignments 2-4 Block Diagram Tx Rx +5 VDC 1 MB SDRAM 2 MB Flash 80186 CPU GPIO Port PIO0 - PIO3 MAC Line Driver Serial Console interface RJ45 10M LED 100M LED 10/100M Ethernet PHY T ransformer 1.
NE-4100 Series User’s Manual Panel Layout and Pin Assignments 2-5 NE-4110 Series/NE-4110-ST The NE-4110 Series ha s 2 models: NE-4110S and NE-4110A . NE-4110S is an RS-232-to-Et hernet em bedded m odule, and NE-4110A i s an RS-4 22/485-t o-Ethernet m odule.
NE-4100 Series User’s Manual Panel Layout and Pin Assignments 2-6 Pin Assignments Serial Header Pinout s (J1) for NE-4110 S 9 7 5 3 1 10 8 6 4 2 NC RTS0 GND TxD0 DCD0 NC CTS0 DSR0 DTR0 RxD0 Serial H.
NE-4100 Series User’s Manual Panel Layout and Pin Assignments 2-7 Block Diagrams NE-4110S Block Diagram 1 MB SDRAM 2 MB Flash 10/100 M Ethernet PHY +5 VDC MAC 80186 CPU T ransformer 1.
NE-4100 Series User’s Manual Panel Layout and Pin Assignments 2-8 NE-4110-ST LED Indicators LED Name LED Color LED Function Power red Indicates the power is on. Steady on: Power is on and NE-4110 is functioni ng normall y. green Bli nking: NE-4110 has been located by NE-4110 Adm inistrator’s L ocation function.
NE-4100 Series User’s Manual Panel Layout and Pin Assignments 2-9 NE-4120 Series/NE-4120-ST NE-4120 Seri es modul es are very sim ilar t o NE-4110 Seri es modul es. The m ain differenc e is that NE-4120 Em bedded Net work Enabl ers are pi n header ty pe.
NE-4100 Series User’s Manual Panel Layout and Pin Assignments 2-10 Pin Assignments Serial Header Pinout s (J1) for NE-4120 S 9 7 5 3 1 10 8 6 4 2 NC RTS0 GND TxD0 DCD0 NC CTS0 DSR0 DTR0 RxD0 Serial .
NE-4100 Series User’s Manual Panel Layout and Pin Assignments 2-11 Block Diagrams NE-4120S Block Diagram Pin header 1 MB SDRAM 2 MB Flash 10/100 M Ethernet PHY +5 VDC MAC 80186 CPU T ransformer 1.
NE-4100 Series User’s Manual Panel Layout and Pin Assignments 2-12 NE-4120-ST LED Indicators LED Name LED Color LED Function Power red Indicates the power is on. Steady on: Power is on and NE-4120 is functioni ng normall y. green Blinking: NE-4120 has been located by NE-4120 Adm inistrator’s Location function.
3 3 Chapter 3 Getting Started This chapte r includes i nformat ion about in stalling N E-4100 Seri es modul es. The following topics are covered in this chapter: ! Wiring Requirements ! Attaching NE-4.
NE-4100 Series User’s Manual Getting Started 3-2 Wiring Requirements This section de scribes som e import ant safety preca utio ns that yo u should pay attenti on to before proceeding with any in stallation.
NE-4100 Series User’s Manual Getting Started 3-3 NE-4100-ST Starter Kit 1234 ON DIP NE-4100T Series Module Attaching NE-4110 Series to the Evaluation Board J1, J2 on the NE-4110 m odule and J 9, J10 on the evaluatio n board are for comm unications between the N E-4110 Series modules an d the evaluati on board .
NE-4100 Series User’s Manual Getting Started 3-4 1234 ON DIP 91 0 13 14 12 12 1 2 1 2 9 10 13 14 1 2 3 4 5 Pin 1 Pin 1 NE-4120-ST Starter Kit NE-4120 Series Module Circuit Pad for External Connectio.
NE-4100 Series User’s Manual Getting Started 3-5 Connecting the Power Connect the 12 VDC power line with the ev aluation boards’ power jack . If the power is properly supplied, the “Power” LED will show a solid red color until the system is ready, at which time the “Ready” LED will show a solid green colo r.
NE-4100 Series User’s Manual Getting Started 3-6 1. First, use the DI/O selectable jumper to set the DI/O modes, as shown bel ow. DI DO 0 1 2 3 DI/O Mode 2. After the DI/O m odes are set, use the Digital Input Dip Sw itches to configur e the status for DI0 and DI2.
NE-4100 Series User’s Manual Getting Started 3-7 Selecting the Interface The various NE-4100 Series models support 2 different serial interfaces. NE-4110S a nd NE-4120S support the RS-232 interface, and NE-4110A a nd NE -4120A support the RS-422/485 interface.
4 4 Chapter 4 Choosing the Proper Operation Mode In this section, we descri be the vario us NE-410 0 Seri es operation m odes. The options incl ude an operation m ode that uses a driver i nstalled on the h ost compute r, and ope ration m odes that rely on TCP/IP socket programm ing concept s.
NE-4100 Series User’s Manual Choosing the Proper Operation Mode 4-2 Overview NE-4100 Serie s Embedde d Network Enablers act as a bridge to connect your serial device s to the Ethernet. The built-in TCP/IP stack sav es you a lot of time on programming networking protocols.
NE-4100 Series User’s Manual Choosing the Proper Operation Mode 4-3 TCP Client Mode In TCP Client mode , NE-4100 Series boards can actively establish a TCP connection to a pre-define d host com puter when serial data arrives.
NE-4100 Series User’s Manual Choosing the Proper Operation Mode 4-4 Real COM Mode NE-4100 Seri es boards come equi pped wi th COM drivers that wor k with Windows 95/98/ME/N T/2000/XP system s.
5 5 Chapter 5 Initial IP Address Configuration When setting up your NE-4100 Se ries modul e for th e first time, the first thi ng you should do is configure the IP address. This chapter intro duces the met hods that can be used to confi gure the NE-4100 Series m odule’s IP address.
NE-4100 Series User’s Manual Initial IP Address Configuration 5-2 Initializing NE-4100 Series Module’s IP Address 1. Determine whe ther your NE-4100 Series m odule will use a Static IP or Dy namic IP (either DHCP or BOOTP application).
NE-4100 Series User’s Manual Initial IP Address Configuration 5-3 arp –s 192.168.20 0.100 00-90-E8-xx- xx-xx This is where 192.168.200.100 is the new IP address and 00-90 -E8-xx-xx-xx is the MAC address for your NE-4100 Series. You will need to use both numbers, as described abov e in points 1 an d 2.
NE-4100 Series User’s Manual Initial IP Address Configuration 5-4 5. Use the Backspace key to erase the current IP address, type in the ne w IP addre ss, and then press Enter . 6. Press any key to conti nue. 7. Type m and th en press Enter to return to the m ain menu.
NE-4100 Series User’s Manual Initial IP Address Configuration 5-5 Serial Console (19200, n, 8, 1) You may use the RS-232 conso le port to configur e the IP address for NE-410 0 Series modules.
6 6 Chapter 6 Web Console Configuration The Web Console is the most user-friend ly way to configure yo ur NE-4100 Series module. This chapter introduces the Web Console fu nction group s and function d efinitions.
NE-4100 Series User’s Manual Web Console Configuration 6-2 Opening Your Browser 1. Open your browser with the cookie function en abled . (To enable your browser fo r cookies, right click on you r desktop Int ernet Explorer i con, select Properties, click on the Security tab, and then select the three Enable option s as shown in the figure below.
NE-4100 Series User’s Manual Web Console Configuration 6-3 If you can’t re member the password, t he ONLY way to configure the NE-41 00 Series m odule is to load factory defaults by using the Reset button lo cated near the evaluation boards’ (NE -4100T-ST or NE-4110-ST) DB9 male Serial po rt.
NE-4100 Series User’s Manual Web Console Configuration 6-4 Local time Setting Factory Defaul t Necessity User adjustable time. GMT (G reenwich Mean T im e) Optional Click on the Modify button to open the Modify time settings window to input the correct local time.
NE-4100 Series User’s Manual Web Console Configuration 6-5 Network Settings Click on the Network Settings link on the left side of the screen to open the Networkin g Settings screen. Make necessary cha nges to the settings and click on Submit to va lidate the modificat ions.
NE-4100 Series User’s Manual Web Console Configuration 6-6 Netmask Setting Factory Defaul t Necessity E.g., 255.255.255.0 255.255.255.0 Required A subnet mask represents all th e network hosts at one geograph ic location, in one building, or on the same local area network.
NE-4100 Series User’s Manual Web Console Configuration 6-7 SNMP Settings Community name Setting Factory Defaul t Necessity 1 to 39 characters (E.g., Su pport, 886-891 91230 #300 ) public Optional A community name is a plain- text password mechanism that is u sed to weakly authen ticate queries to age nts of m anaged netw ork de vices.
NE-4100 Series User’s Manual Web Console Configuration 6-8 Serial Settings Click on the Serial Settings link on the left side of the screen to display serial settings. Mak e necessary changes to the settin gs and click on submit to validate the modifications.
NE-4100 Series User’s Manual Web Console Configuration 6-9 Flow control Setting Factory Defaul t Necessity None, R TS/CTS, DTR/DSR, XON/XOFF R TS/CTS Required FIFO Setting Factory Defaul t Necessity Enable, Disabl e Enable Required NE-4100’s seri al ports pr ovide a 16-byt e FIFO bot h in the T x and Rx direct ions.
NE-4100 Series User’s Manual Web Console Configuration 6-10 periodically . If the rem ote host doe s not res pond to the packet, it assumes that t he connecti on was closed down unintention ally. NE-4100 will then force the existing TCP conn ection to close.
NE-4100 Series User’s Manual Web Console Configuration 6-11 port is set to 1200 bps, 8 data bits, 1 stop bit, and no for parity. In this case, the total number of bits required to send a character is 10 bits an d th e time r equired to tran sfer one ch aracte r is ( 10 bits / 1200 bits/s ) * 1000 = 8.
NE-4100 Series User’s Manual Web Console Configuration 6-12 Max. connection 1: Allows only 1 host’s R eal COM dri ver to op en the specifi c NE-4100 serial port. Max connection 2 to 4: Allows 2 to 4 host’s Real COM drivers to open th e specific NE-4100 serial port, at t he same time.
NE-4100 Series User’s Manual Web Console Configuration 6-13 If the user wants to se nd the series of charact er s in a packet, the serial de vice attached to the NE-4100 should send characters witho.
NE-4100 Series User’s Manual Web Console Configuration 6-14 Inactivity time is ONLY active when “TCP connection on” is set to “Any character.” Delimiter 1 Setting Factory Defaul t Necessity .
NE-4100 Series User’s Manual Web Console Configuration 6-15 The “Destination IP address” parameter can use bo th IP address and Do main address. For so me applications, the user may need to send the data actively to the remote destination domain address.
NE-4100 Series User’s Manual Web Console Configuration 6-16 Force Transmit Setting Factory Defaul t Necessity 0 to 65535 ms 0 ms Optional 0: Disable the force tran smit tim eout. 1 to 65535: Forces the NE-4 100’s TCP/IP protocol software to try to pack serial data received during the specified time into the same data frame.
NE-4100 Series User’s Manual Web Console Configuration 6-17 Accessible IP Settings Click on the Accessible IP Settings link on the left side of the screen to display serial settings. Make necessary chan ges to the sett ings and c lick on Submit to validate the modifications.
NE-4100 Series User’s Manual Web Console Configuration 6-18 Auto Warning Settings Click on the Auto Warning Settings link on the left side of the screen to display serial settings. Make necessary chan ges to the sett ings and c lick on Submit to validate the modifications.
NE-4100 Series User’s Manual Web Console Configuration 6-19 Event Type Cold start This refers to s tarting the syst em from power of f (contrast this with warm start). Wh en perform ing a cold start, NE-4100 will automatically issue an Auto warning message by e-mail, or send an SNMP trap after rebooting.
NE-4100 Series User’s Manual Web Console Configuration 6-20 Trap Setting Factory Defaul t Necessity Enable, Disable Disable Optional This feature he lps the adm inistrator m anage the NE- 4100. NE -4100 sends SNMP Tra p to a pre-d efined SNMP Trap server wh en the enabled events —such as Cold star t, Warm st art, Authentication failure, etc.
NE-4100 Series User’s Manual Web Console Configuration 6-21 Change Password Click on the Change Password link on the left side of the screen to display the Change Password windo w. Make nec essary changes to the sett ings and click on Submit to validate the modificat ions.
7 7 Chapter 7 Configuring Windows Administrator In addition to using Web Console, Serial Conso l e, and Telnet Console to configure NE-4100, another usef ul config uration tool that can be used is Network E nabler Adm inistrator . In thi s chapter, we will discuss how to u se Network Enabler Administrator to co nfigure your NE-4 100.
NE-4100 Series User’s Manual Web Console Configuration 7-2 Overview W e understand the importance of software as the foundation of your application, and with this in mind, we designed NE-4100 Series Network Enab ler Administrato r to let you easily install and configure you r NE-4100 Series produ cts over the network.
NE-4100 Series User’s Manual Web Console Configuration 7-3 4. Click on Install to install program files in the default directory. 5. The Installing window rep orts the progress of the installation. 6. Click on Finish to complete the installation of NE-4100 Series Network Ena bler Adm inistrator Suite.
NE-4100 Series User’s Manual Web Console Configuration 7-4 Starting the Configuration The Network Enab ler Ad ministrator-Configuration window is divided into four parts. # The top part is the function list and online help area. (Windows NT does not support this .
NE-4100 Series User’s Manual Web Console Configuration 7-5 2. Click on Configurati on from t he menu bar, and then sel ect Broadcast Se arch from the drop-dow n menu. 3. A Searching window will open, showing that the program is searching for NE-4100s connected to this network.
NE-4100 Series User’s Manual Web Console Configuration 7-6 4. After the search is finished, all NE-4100s that were found will be shown in the right panel of the Configuration window.
NE-4100 Series User’s Manual Web Console Configuration 7-7 1. Select the NE-4100 Series module that you would like to un lock. Right click the mouse and then select Unlock from the drop down list. 2. After inputting the correct password, the following window will open.
NE-4100 Series User’s Manual Web Console Configuration 7-8 Configuring NE-4100 1. Select the NE- 4100 module y ou wish t o configure, click the rig ht mouse but ton, and t hen select Configure from the drop down list. 2. The next window t o open sho ws that Confi gurator i s processing the confi guration of that NE-4100 Serie s module.
NE-4100 Series User’s Manual Web Console Configuration 7-9 You can sim ultaneously modify t he configu rations of multiple N E-4100s t hat are of the same m odel. To select mult iple NE-410 0s, hold down the Ctrl key w hen selecti ng additional NE-4100 s, or hol d down the Shi ft key to sel ect a group o f NE-4100s .
NE-4100 Series User’s Manual Web Console Configuration 7-10 Export/Import 1. Right click on a specific NE-4100 and select the Ex port function to start exporting the configuratio n file. The Ex port Co nfiguration functio n is a handy tool t hat can be used to produce a text file cont aining the curre nt config uration of a particular NE-4100.
NE-4100 Series User’s Manual Web Console Configuration 7-11 Monitor Two methods can be use d to activate the Monitor fu nction. 1. First use Broadcast Search under the Confi guration F unction g roup, an d then click on Monitor % Add Target % Select From List .
NE-4100 Series User’s Manual Web Console Configuration 7-12 3. Select Add T arget . 4. When you select add target, you will see an NE-4100 list that looks the same as when using Configuration % Br oadcast Sear ch . C heckmark the NE-410 0 Series modul es you would like to Monitor , and then click on OK .
NE-4100 Series User’s Manual Web Console Configuration 7-13 6. Right cli ck the panel a nd select Settings . 7. Select Monitor items. 8. Select a Refresh Rate (the default is 3 seconds).
NE-4100 Series User’s Manual Web Console Configuration 7-14 9. Select Display w arning mess age or Play the warning mu sic in W A V format when a new event occurs. New event means one of the NE -4100s in the monitor is “Alive” or “Not Alive,” or has lost its connec tion with the Monitor program.
NE-4100 Series User’s Manual Web Console Configuration 7-15 13. If the NE-4100 gets reconnected, a warning will be displayed to remind the user that the NE-4100 is now “Alive.” Port Monitor The process is the same as in the previous “Monito r” section.
NE-4100 Series User’s Manual Web Console Configuration 7-16 COM Mapping Network Enabler Administrator Suite co mes with Windows 95/98/ME/NT/2000 /XP Real COM drivers. After you install Network Enabler Admini strator Suite, there are two ways to set up th e NE-4100’s serial po rt as your host’s remote COM port.
NE-4100 Series User’s Manual Web Console Configuration 7-17 3. Add the target that you would like to map COM ports to. 4. The NE-4100 list that appears is base d on the Broadcast Search. Select the NE-4100 that you would like to map COM ports to. 5.
NE-4100 Series User’s Manual Web Console Configuration 7-18 7. Hi-performance mode is the default for Tx mode. If the driver completes sendi ng data from the host to the NE-4100 Serie s, the driver will respond to th e program with “Tx Empty.
NE-4100 Series User’s Manual Web Console Configuration 7-19 Off-line COM Mapping 1. Add a ta rget by inputt ing the IP a ddress and selecting the Mo del Name without ph ysically connecting the NE-4100 to the n etwork.
8 8 Chapter 8 SW Reset Function Network Enabler Administrator provid es a “SW Re set Function” that allows the user to erase NE-4100’s password, o r load factory default s. To enabl e this fu nction, o pen the N E’s Configuration page, click on the Digit al IO tab, and th en check the Enable SW RESET Function (Use DIO 1) checkbox.
NE-4100 Series User’s Manual SW Reset Function 8-2 NOTE : The SW Reset function is disabled by defa ult. If SW Reset is enabled, then since “disable” is the default, it will be reset to “dis able” automatically after receivin g a 10 sec. SW Reset command.
A A Appendix A Well Known Port Numbers This appendix is included fo r your reference. Listed below are Well Known Port Num bers that may cause netwo rk problem s if you c onfigu re NE-4100 for the sam e port. Re fer to RFC 1 700 for Well Know Port Num bers or refer to the following introduction fr om IANA.
NE-4100 Series User’s Manual Well Known Port Numbers A-2 TCP Socket Application Service 80 W orld W ibe W eb HTTP 1 19 Netword ne ws T rans fer Proto col (NNTP ) 123 Network T im e Protocol 213 IPX .
B B Appendix B NECI Library NECI (Network Enabler Configur ation Interface) is a set of AP Is that run in the Windows 95/98/ME/NT/2000/XP system to search, lo cate, and configure the NE-4100 over the networ k. The NE-4100 Series library can b e found in the folder .
C C Appendix C DIO Commands In this appendix, we give the reference DIO comma nds used to access t he Digital I/O status of the Network Enabler from an Ethernet network. The Digital I/O stat us can be accessed by a specific TCP port (default 50 01) on the Network Enab ler.
NE-4100 Series User’s Manual DIO Commands C-2 //define DIO Packet format //Used for C ommand an d ACK packet typedef struct _DIO_Packet_S truct { DIOHeaderStruct header; char data[255]; } DIOPacketStruct, *pDIOPa cketStruct; Command Code Usage 1.
NE-4100 Series User’s Manual DIO Commands C-3 C code exampl e: void Wri teSingleDI O(int port, int mode, i nt status ) { DIOPacketStruct packet; packet.header .command = 2; // writ e single DIO com mand packet.header .version = 2; // DIO prot ocol versio n packet.
NE-4100 Series User’s Manual DIO Commands C-4 4. Writing Multiple DIOs Parameters: Comm and code : 6(hex) V ersion: 2(hex) Comm and status: doesn’ t m atter Length of data: (end-sta rt+1)*2 + 2 data[0]: Number of t he DIO you wis h to access first.
D D Appendix D SNMP Agent with MIB II & RS-232 Like Group NE-4100 has a built-in SNMP (Simple Network Management Pro tocol) agent software. It supports SNMP Tr ap, RFC1317 RS-232 lik e group and RFC 1213 MIB-II. The follow ing table lists the standard MIB-II groups, as well as the variable implement ations for NE-410 0.
NE-4100 Series User’s Manual SNMP Agent with MIB II and RS-232 Like Group D-2 System MIB Interfaces MIB IP MIB ICMP MIB SysServices ifInUnknownProtos ipReasmFails IcmpOutT imeExcds ifOutOctets ipFra.
E E Appendix E Service Information This appen dix shows you how to contact M oxa for i nformati on about thi s and othe r product s, and how to repo rt problems.
NE-4100 Series User’s Manual Service Information E-2 MOXA Internet Services Customer satisfaction is our num b er one concern, and to ensure that customers receive the full benefit of our products, Moxa Int ernet Servi ces has been set up to provid e technical sup port, driver updates , product informat ion, and user’s manual u pdates.
NE-4100 Series User’s Manual Service Information E-3 Problem Report Form MOXA NE-4100 Series Customer name: Comp any: T el: Fax: Email: Date: 1. Moxa Product: & NE-4 100T & NE-41 10S & N.
NE-4100 Series User’s Manual Service Information E-4 Product Return Procedure For product repair, exc hange, or refund, the custom er must: ' Provide e vidence of ori ginal purchase. ' Obtain a Product Return Agreement (PRA) from the sales representative or dealer.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Moxa Technologies NE-4100 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Moxa Technologies NE-4100 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Moxa Technologies NE-4100 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Moxa Technologies NE-4100 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Moxa Technologies NE-4100, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Moxa Technologies NE-4100.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Moxa Technologies NE-4100. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Moxa Technologies NE-4100 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
