Manuale d’uso / di manutenzione del prodotto M12 del fabbricante Mobotix
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MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com • 25 . 04 .200 7 Current PDF File: www .mobotix.com > Ser vices > Manuals 3 mm Beschnitt umlaufend Complete integration for web and security M12 Camera Manual MOBOTIX .
© MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com M12 Camera Manual Part 1 . . . . . . MOBOTIX Camera Data Enter the data of your camera here! Camera .
M12 CAMERA MANUAL PART1 1 INTRODUCTION 6 1.1 MOBOTIX Cost Benefits 8 1.2 MOBOTIX Technical Advantages 9 1.3 The Concept Behind the MOBOTIX M12 10 1.4 Product Advantages of the MOBOTIX M12 14 1.5 Feature List 16 1.6 MOBOTIX M12 Lens Options 18 1.7 Hard- and Software Differences of the MOBOTIX M10/M12 19 1.
2.6 Power Supply of the MOBOTIX M12 30 2.6.1 Using Uninterruptible Power Supplies (UPS) 31 2.7 Determining Where to Mount the Camera 32 2.8 MOBOTIX M12 Lens Options 33 2.9 The MOBOTIX SecureFlex Mount 35 2.10 Dimensions (Ceiling Mount/Wall Mount) 36 2.
3.4 The First Image from the Camera 62 3.4.1 Preparing the Ethernet Connection 62 3.4.2 Preparing the ISDN Connection 64 3.4.3 Simultaneously Using ISDN and Ethernet Connections (Gateway) 64 3.4.4 The First Image in the Browser 65 3.4.5 Additional Information 66 3.
4.10 Configuring the Softbuttons 4.11 Fast Video Streaming 4.12 Operating Multiple Cameras 5 BASIC CAMERA CONFIGURATION 5.1 Overview 5.2 Quick Installation 5.3 Connection Test 5.4 Basic Settings 5.5 Image Controls 5.6 Logos 5.7 Exposure Settings 5.8 Day & Night Modes 5.
9 TELEPHONY FEATURES 9.1 Overview 9.2 VoIP Settings for IP Telephony 9.3 Camera Phone (Listen, Speak and Intercom Modes) 9.4 Phone Profiles: Outbound Phone Calls 9.5 Voice Dial-In: Inbound Phone Calls 9.6 Remotely Controlling the Camera Using a Phone 9.
1 INTRODUCTION The M12 camera range represents the next model of the se- cond generation of MOBOTIX network cameras. Now more po- werful than ever , the new models are capable of creating high-re- solution live video streams with high frame rates. When showing VGA video (640x480) , the camera can deliver up to 30 fps .
for Windows from www.mobotix.com , which allows displaying multiple cameras on one monitor . Moreover , MxControlCenter can also process incoming alarms from the camera and al- lows for comfortably sear - ching and evaluating the alarm video clips (including audio).
1.1 MOBOTIX Cost Benefits © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com 8 /92 M12 Camera Manual Part 1 Increased resolution reduces amount of came.
1.2 MOBOTIX Technical Advantages © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com 9 /92 M12 Camera Manual Part 1 Progressive-scan instead of half-fra.
1.3 The Concept Behind the MOBOTIX M12 High-Resolution Live Video (640x480) with up to 30 Frames/s The second generation of cameras from MOBOTIX now delivers smooth live video display in VGA format with synchronous live audio, yet it keeps the network load to a minimum (approx.
which are not lost in the event of a power failure. If long-term storage on a file ser - ver has been set up, the SD card adds yet another layer of security against loss of data, as the SD card can easily bridge longer network outages.
Day & Night MOBOTIX Night models with two image sensors (color and B/W) deliver brilliant co- lor images during the day and crisp B/W images at night.
Easy Installation Using the Cam-IO Installation Box The Cam-IO Installation box greatly facilitates setting up a security system as this module carries all pins of the MX Interface Connector and simplifies connec- ting external devices and sensors.
1.4 Product Advantages of the MOBOTIX M12 • MOBOTIX M12 camera models support the Power -over -Ethernet standard IEEE 802.3af as well as MOBOTIX PoE technology . • Individual lens configuration possible: • Internal memory can be expanded using non-volatile SD cards (available in future versions after updating the software).
• Integrated data storage (ring buffer) can bridge network failures of up to 4,000 images or 6 minutes video; this can be further expanded when using an SD card. • Maintenance-free and weatherproof fr om -30 to +60°C (-22 to 140°F) because the system has no moving parts .
1.5 Feature List The MOBOTIX M12 includes the following main features (some features are model- dependent): • Live images of up to 1280x 960 pixels resolution via network, ISDN, GSM, GPRS, UMTS, wireless up to 30fps (at 640x 480 resolution), also adapted for PDAs .
• Time T ables for handling customized days, e.g. for holidays and vacations. The time tables are used to control the camera's arming, image recording, action, messaging, logo, obscure image and other features. • Remote signaling for master/slave cameras, with the master camera con- trolling the arming status of the slave cameras.
1.6 MOBOTIX M12 Lens Options MOBOTIX currently offers five different lenses with M14 thread from Super Wide Angle (L22) with 22mm to Te l e (L135) with 135mm focal length (equiv . to 35mm camera). Since MOBOTIX cameras are backlight-proof, these lenses do not require an auto iris.
1.7 Hard- and Software Differences of the MOBOTIX M10/M12 T o cut a long story short – nothing changes with the basic functionality or the looks of the camera. Users, who have worked with M10 models before will not have any problems adjusting to a MOBOTIX M12.
1.8 Important Notes 1.8.1 MOBOTIX M12-Weatherpr oof to IP65 The MOBOTIX M12 is weatherproof according to IP65 (absolutely dustproof, resi- stant against water jets)! Y ou can take additional measures .
1.8.3 Password for ISDN Dial-In Dialing into the camera via ISDN is protected by a separate password. When set- ting up a dial-in connection from a computer , you need to provide this information: • User name is linux • Password is tux Enter the user name and password exactly as shown above.
1.8.8 Deactivating T ext and Logo Options As the camera arming has been deactivated in its default configuration (see prece- ding section), the MOBOTIX camera only displays the text WWW.MOBOTIX.COM , the time stamp and the MOBOTIX logo at the top of the image.
1.8.13 Safety Notes for Operating MOBOTIX Cameras Electrical surges can be induced by other electrical appliances, improper wiring, but also from the outside (e.g. lightning strikes to phone or power lines). MOBOTIX cameras are protected against small electrical surges by numerous measures.
2 MOUNTING THE CAMERA 2.1 Delivered Parts, Camera Components and Dimensions The MOBOTIX M12 is delivered with the SecureFlex wall and ceiling mount and is ready for use out-of-the-box. 2.1.1 Standard Delivery © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.
2.2 Camera Housing and Connectors The MOBOTIX M12 camera housing is made of fiber -reinforced plastic (PBT -30GF , Polybutyleneterephtalate with 30% fiberglass) . This material is used heavily in the automotive industry and is sturdy , resistant against high temperatures, environ- mental influences, chemicals, etc.
2.3 Optional Accessories Power supply (MX-SNT -E/U/GB/J/AUS01-30-RJ) The MOBOTIX power supply is required if you do not use a Network Power Box or Network Power Rack (see below), or a PoE-compatible switch or router .
SecureFlex pole mount (MX-MH-SecureFlex-ESWS) If you are intending to mount the camera on a pole, you should consider using the SecureFlex pole mount, which is made of 3mm stainless steel (white, powder coated) and which has been de- signed specifically for outdoor usage.
2.4 Wiring, Fire Prevention, Lightning and Surge Protection When installing the wiring inside or outside of buildings, make sure you always ad- here to the relevant regulations on wiring, fire prevention and protection against lightning.
• Surge protection: Make sure you have installed proper protection against electrical surges in order to prevent damage to the camera, the building and the network infrastructure.
ISDN-only operation When operating the camera only at the ISDN, you need to install an additional ISDN cable (see section 2.12, Preparing the Installation ), then attach the power supply using the pre-installed cable and the NET/10BaseT connector of the camera.
Since the MOBOTIX M12 supports Power over Ethernet (IEEE 802.3af) , you can also use PoE switches or routers for supplying power . Section 3.3, Connecting the Camera , contains more information on the possible combinations of connections and power supply options.
2.7 Determining Where to Mount the Camera Before attempting to mount the camera to a wall or ceiling, make sure that you have found the best camera position. It is important that the camera's field of view is not obstructed in any way . Once the camera has been mounted to a wall or ceiling, you can fine-tune its position.
2.8 MOBOTIX M12 Lens Options MOBOTIX currently offers five different lenses with M14 thread from Super Wide Angle (L22) with 22mm to Te l e (L135) with 135mm focal length (equiv . to 35mm camera). Since MOBOTIX cameras are backlight-proof, these lenses do not require an auto iris.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com 34 /92 M12 Camera Manual Part 1 Lens T able Order name Original image L22 L32* L43 L65* L135 Equiv .
2.9 The MOBOTIX SecureFlex Mount The SecureFlex mount (item1) enables easy mounting of the MOBOTIX M12 models to a wall or a ceiling . Its innovative and flexible design allows positioning the camera into virtually any direction.
2.10 Dimensions (Ceiling Mount/Wall Mount) 2.10.1 Dimensions—Ceiling Mount 2.10.2 Dimensions—W all Mount © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.
2.10.3 Dimensions of the SecureFlex Mount's Foot Available Space Within Foot © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com 37 /92 M12 Camera Manual Part 1 Max. torque for all Allen screws: 4 Nm (2.
2.11 Mounting the MOBOTIX M12 to a Wall or Ceiling The foot of the SecureFlex mount is large enough to completely cover a wall outlet (see section 2.12, Preparing the Installation ). 2.11.1 Mounting to a Wall Before attempting to mount the camera, make sure that you have found the best camera position.
2.11.3 Converting the Wall Mount to Ceiling Mount If the camera is to be mounted to a ceiling, the SecureFlex mount can be converted in four easy steps. Proceed as outlined in the following: (1) Unscrew the upper Allen screw in the foot of the mount, which holds the turn/tilt unit in place (5mm Allen wrench, item3).
2.12 Preparing the Installation Mounting the SecureFlex mount to a wall allows covering RJ45 wall outlets (without cover) and also allows using a defined network end point. When positioning the wall outlet, make sure that the outlet lines up with the upper rim of the mount later on (see figure below).
2.12.3 Connecting Another Cable (ISDN/RS232) In order to connect another cable besides the Ethernet cable (ISDN/RS232), it is ne- cessary to open the bottom cover of the SecureFlex wall mount and to i.
2.13 Mounting the Camera • Copy or print the drilling template for the SecureFlex mount at the back of the manual (make sure not to scale the tem- plate). • Mark the holes; when using a wall outlet , make sure that the outlet lines up with the up- per rim of the mount so that the cable is not bent too sharply later on.
2.14 Mounting the Camera to Different Surfaces © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com 43 /92 M12 Camera Manual Part 1 Note Above-the-wall a.
2.14.1 Mounting to a Wooden W all or Surface Use the supplied materials and suitable tools for mounting the SecureFlex mount to a wooden wall or surface. Follow the Mounting Instructions below to complete the installation. Use the supplied wood screws without dowels, if you are mounting the camera to a thick wooden wall or structure.
2.14.2 Mounting to a Drywal l Use the supplied materials and suitable tools for mounting the SecureFlex mount to a drywall. Follow the Mounting Instructions below to complete the installation. Required Materials: • 4 hex head screws (Pos.6) • 4 washers (Pos.
2.14.3 Mounting to a Concrete or Brick W all Use the supplied materials and suitable tools for mounting the SecureFlex mount to a concrete or brick wall. Follow the Mounting Instructions below to complete the in- stallation. Required Materials: • 4 hex head screws (Pos.
2.14.4 After Mounting the Camera Controlling the image position and the focus • Loosen both screws at the turn/tilt joints of the mount using the supplied Allen wrench (item3) so that you can easily turn and tilt the camera.
2.15 Installing the MOBOTIX SecureFlex Pole Mount If you are intending to mount the camera on a pole, you should consider using the MOBOTIX SecureFlex Pole Mount . This mount is made of 3mm powder - coated stainless steel (white) and has been desig- ned specifically for outdoor use.
2.15.2 Mounting the Pole Mount and the Camera Use the supplied stainless steel straps (item15) for affixing the pole mount to the pole. •G u i d e t h e connector cables of the camera from behind through the opening at the cen- ter of the pole mount.
• Remove any installed connection cables and guide the connection cables through the foot of the mount and the turn/tilt unit of the SecureFlex mount. Hook up the cables to the camera connectors, as described in section 2.12, Preparing the Installation .
2.16 Adjusting the Tele Lens Focus (Cameras With L135 Tele Lens Only) Once the camera has been mounted, the tele lens should be checked for proper sharpness and should be adjusted, if required. Make sure that you have the supp- lied adjustment ring ready for this purpose.
3 OPERATING THE CAMERA 3.1 General Procedure The MOBOTIX camera does not requir e any software installation ; all you need is your preferred browser with JavaScript support to operate the camera. Thus, the MOBOTIX camera is supported by all common operating systems (such as Win- dows , Macintosh and Linux, .
The configuration follows these five general steps: a) Establish the first connection (Ethernet or ISDN). b) Set the parameters for the desired connection type (Ethernet/ISDN) using the Quick Installation . c) Set the event control (events, actions and messages); see chapter 7, Events, Actions and Messages , in the Software Manual .
3.2 Overview of the Configuration Settings Using the Quick Installation wizard After first booting the camera or after resetting it to factory defaults, any access to the administration menu ( Admin Menu button) will start the Quick Installation .
Once you have finished configuring the camera, you should always store the set- tings in the camera's permanent memory . Y ou can do so in the Configuration section of the administration menu ( A.
3.3 Connecting the Camera 3.3.1 Ether net: Power Supply Using a Network Power Adapter (MX PoE) Make sure that you only use switches or routers that support the 10/100 Mbps Ethernet interface of the camera and check the LED activity of the corresponding port of the switch or router .
2b) Connecting directly to a computer: • Connect the PC/Power connector of the Network Power Adapter to the Ethernet port of the computer . • Plug the RJ45 connector of the external power unit into the LAN/Power connector of the NP A.
3.3.3 Ethernet: Power Supply Using PoE Products (Power over Ethernet) • Connect the 10BaseT/NET connector of the camera to the Ethernet con- nector of the switch/router . The network components need to support the PoE standard IEEE 802.3af . © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.
3.3.4 ISDN: Power Supply Using a Network Power Adapter (1) Push the designated connector of the ISDN split cable ( MX-OPT -ISDN-SPLIT ; optional accessory) into the 10BaseT/NET connector and the remaining cab- le into the ISDN connector of the camera.
3.3.5 ISDN: Directly Supplying Power Using the External Power Supply 1) Connect the ISDN connector of the camera to the S0 bus/NT . 2) Plug the RJ45 connector of the external power supply into an RJ45 extension cable and plug the extension into the 10BaseT/NET connector of the camera.
3.3.7 Camera Startup Sequence As soon as the camera's power supply has been established, the six LEDs will show the progress of the starting sequence: • Hardware test : After the power has been connected, the LEDs 1 and 5 will light up for about two seconds.
3.4 The First Image from the Camera In order to establish the first connection to the MOBOTIX camera, choose one of the following options: • Etherne t (10/100 Mbps network): • Automatic camera sear ch and configuration using MxControlCenter (free Windows client for MOBOTIX cameras; section 3.
Y ou will find the IP address of your Windows computer under IP address ; for Linux/ UNIX/OS X computers, search for the inet address parameter of the eth0 device (the first network interface). If your computer does not use an IP address in the 10.x.x.
3.4.2 Preparing the ISDN Connection Y our computer must have a properly configured ISDN card to establish a connec- tion. If your network has an ISDN router , contact your network administrator for more information. (1) Create a new Point-to-Point connection (PPP) on your computer .
3.4.4 The First Image in the Browser Now that you have successfully started the camera for the first time, you can access the camera using your preferred browser to see the live video stream and the user interface. Internet Explorer , Mozilla, Firefox, Safari or any other graphical browser with activated JavaScript is suitable.
3.4.5 Additional Information For more information on this topic, see the News and Functional Overview pages in the online help of the camera's browser interface. Click on the yellow icon in the top right corner to open the camera's online help.
3.4.6 Camera Screens in the Browser Per factory default, the MOBOTIX camera first shows the Live screen. Y ou can set a different start page in order to prevent others from changing the settings.
3.4.7 Access Using Zeroconf/Bonjour Zeroconf (short for Zero Configuration Networking ) describes the networking method of automatically establishing an IP-based network without the help of serv- ers and without changing any settings.
Prerequisites for using Zeroconf/Bonjour MOBOTIX camera: • Activated Zeroconf ( Admin Menu> Ethernet Interface ). This is the factory default for MOBOTIX cameras from software version 3.0.3.37. • The camera needs to be in the same subnet as the computer ( Admin Menu> Ethernet Interface ).
• Macintosh OS X (10.2 or higher) : Bonjour is included in the Apple operating system. There is no other configuration required. The list of Bonjour -enabled network devices is displayed in Safari after clicking on the Bonjour button. • Linux : Zeroconf is included in KDE from version 3.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com 71 /92 M12 Camera Manual Part 1 Caution: Proxy servers may cause errors when trying to establish a con- nection Note If a proxy server is used in your network, you may get an error mes- sage when trying to access a MOBOTIX camera in the web browser .
3.4.8 The First Image in MxControlCenter MOBOTIX MxControlCenter is a free Windows application that allows displaying multiple MOBOTIX cameras on one computer and provides alarm management functions.
Installing MxControlCenter If you have an MxControlCenter installation CD , insert it into your com- puter drive. If this is not the case or if you would like to update an older version, you can download the latest Windows installer ( MSI file) from the MOBOTIX website and then manually install the current version.
Using MxControlCenter for the First Time Double-click on the shortcut created by the installer (see Installing MxControlCen- ter ) or the program file itself to start MxControlCenter . Automated Search for MOBOTIX Cameras If you start MxControlCenter for the first time or if you have not yet stored a start layout with the desired video sources (i.
Click on OK to add the selected cameras to the Open Video Sources dialog. Anytime you connect a new camera to the local network, you can initiate the search in the Open Video Sources dialog again by pushing the [Objekt] button. If the desired MOBOTIX cameras are highlighted in the video source list, proceed to Selecting Video Sources .
MxControlCenter changes the network configuration of the current camera and, af- ter a short time, the camera also appears in the list with a new IP address and in the same subnet as your computer .
Editing the video source list This list provides a popup menu (right mouse key), allowing you to select/deselect all video sources at once. Similarly , you can highlight some or all of the listed video sources and remove them from the list if they are not to be displayed or managed in MxCon- trolCenter .
3.5 Starting the Camera With an Automatic IP Address (DHCP) If your network has a DHCP server , you can start the camera with DHCP support. In this case, the DHCP server automatically assigns an IP address. As soon as startup has been completed, the camera automatically announces its IP address, its network mask and its MAC address.
3.6 Starting the Camera Using the Factory IP Address Under certain circumstances, you may have to reset the camera to its factory IP address. This could be the case if the IP address of the camera has been lost or the camera does not react to the last known IP address.
3.7 Connecting External Devices and Sensors: MX Interface Con- nector and MOBOTIX Cam-IO 3.7.1 MX Interface Connector for Direct Connections The MOBOTIX camera's MX Interface Connector (D Sub 15 HD) features one signal input pin and one signal output pin for switching loads .
camera (e.g. when using a MOBOTIX camera as a video conferencing system and in access control scenarios). 3.7.2 MOBOTIX Cam-IO: Expansion Module for Easy Installation This expansion module has the following main tasks: • It represents a unified installation platform with power supply for the MOBOTIX M12 and M22 models with SecureFlex mount.
3.8 Signal Input/Output, RS232 Interface The MOBOTIX camera provides a signal input/output as well as two additional sig- nal input pins and two signal output pins on its RS232 interface (not available on WEB and BASIC models).
3.8.2 Signal Output Pins When an event is detected, the MOBOTIX camera can switch the signal output (pin1). Use the corresponding options in Setup Menu> Actions to set how long the camera should close the signal output. • Off : Signal output is open (10kOhms on 3.
3.9 M12 Drilling Templates (Scale 1:1) SecureFlex wall mount © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com 84 /92 M12 Camera Manual Part 1 Wall outlet at upper rim Note Make sure that the drilling templates are not scaled nor adjusted to the paper size when printing.
SecureFlex wall mount (centered wall outlet) © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com 85 /92 M12 Camera Manual Part 1 Wall outlet centered.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com 86 /92 M12 Camera Manual Part 1 M12M- Web MX-M12M-W eb-D43 M12D- IT MX-M12D-IT -D43D135 M12D- IT -DN.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com 87 /92 M12 Camera Manual Part 1 The Web version is available only as M12 model The Basic version is available only as D22 model D22 IT and Secure mo- dels allow connecting an external speaker and microphone.
IP65 Certificate © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com 88 /92 M12 Camera Manual Part 1.
Declaration of Conformity © MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com 89 /92 M12 Camera Manual Part 1.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com 90 /92 M12 Camera Manual Part 1 Notes.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com 91 /92 M12 Camera Manual Part 1 Notes.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany www.mobotix.com • sales@mobotix.com 92 /92 M12 Camera Manual Part 1 Notes.
Manufacturer MOB OTIX AG Kai sers tra sse D-6 7722 La ngme il Ger many T el : +49 6302 9816-103 Fax : +49 6302 9816-190 htt p:// www .mobotix.com sal es@m obo tix.
MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com • 25.04.2007 Current PDF File: www .mobotix.com > Ser vices > Manuals MX-CM-M12 -EN-01 3 mm Be.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Mobotix M12 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Mobotix M12 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Mobotix M12 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Mobotix M12 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Mobotix M12, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Mobotix M12.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Mobotix M12. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Mobotix M12 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
