Manuale d’uso / di manutenzione del prodotto OpenPhone 27 del fabbricante Mitel
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OpenPhone 27 Handset User Guide.
NOTICE The information contained in this document is be lieved to be accu rate in all re spects but is not warranted by Mitel Networks™ Corporation (MITEL ® ). The information i s subject to cha nge without notice and should not be con strued in a ny way as a commitme nt by Mitel or any of its affiliates or subsidiaries.
Page i Table of Contents ABOUT YOUR HA NDSET ................................................................................... 1 About the Keys .........................................................................................................
Page ii Handsfree Operation ................................................................................................... 16 Using the System Phonebook ..................................................................................... 17 Using your Personal Phonebook .
Page 1 About Your Handset The Mitel ® OpenPhone 27 is a wireless teleph one that operates with the Mitel 3300 Integrated Communications Platform (I CP). It provides conven ient softkey control of the sy stem features, as well as a variety of features that allo w you to make calls quickly and easily.
Page 2 • Key Lock: locks the keypad to preve nt accide nt al dialing with a long press of the # key (Key Lock can be activated automatically if enabled through the lo cal me nu.). Key Lock is temporarily disabled when a call arrive s. To unlock the keypad, press the softkey and then press #.
Page 3 To enable or disable the key lock w hile in idle state: • To enable long press the # key, to disable press the softkey and then press # . Currently, mobile IP phones do not fully support Enhanced 911 (E911) operation.
Page 4 Setting up the Charger Choosing a Location Place the charger on a flat, even surface within 2.5 m of a 230 Vac mains connectio n. Do not locate the charger in the following a rea s: • damp areas • areas with direct su nlight • inadequately ventilated areas • strong magnetic fields (keep the charger at le ast 0.
Page 5 Connecting the Charger Connect the cable from the adapter pl ug into the base of the charge r and then insert the adapter plug into the mains socket. Charging the Batteries You can charge and discharge the b atterie s hundr eds of times, but they will eventually be depleted.
Page 6 Icon Battery Charge Level dgh fd When the battery is nearly depleted, you will hear three short beeps repeate d on ce a minute. If you hear this warning signal while on a call, you have approximat ely 3 minutes left before the handset will switch off.
Page 7 Getting Started Powering the OP27 Phone On / Off To power on: • Press while in the standby (Off) mode. To power off: • While in idle mode, press for at least 2 seconds.
Page 8 About the Menus You can activate and deactivate OP27 features from the menus: System menu features Long press to access the following system menu f eatures. Use the softkeys to select the desired action. To exit the system menu, long press the key.
Page 9 - Device – select buzzer or vibrator - Volume – set ringer volume • System - Subscription – (system administrator use only) - IPEI – (system administrator use only) • Telephone Options - Auto Key Lock – activates the key lock functionality automatically if you don’t press any key for over 1 minute while in idle state.
Page 10 Customizing Your Phone Changing the Language To set the language of the handset display, y ou must cha nge the lang uage of the local menu prompts and the system-g ene rated messages. The local menu p rompts are available in English, Dutch, German, Italian, French and Spanish.
Page 11 Setting the Ringer You can select from 30 different melodies with va rious ring tones, set full melody or chirp for all incoming calls, enable or disable the buzzer, and en able or disable the vibrator. To set the ringer options: 1. Short press .
Page 12 Adjusting the Contrast To adjust the contrast: 1. Short press . 2. Press to select Local Mode . 3. Press OK . 4. Press to select Telephone Option . 5. Press OK . 6. Press to select Contrast . 7. Press OK . 8. Press to select the desired contrast.
Page 13 Using Handset Features Setting the Optional Features To enable or disable the optional features : 1. Short press . 2. Press to select Local Mode.
Page 14 Setting an Alarm You can set an alarm to remind yourself of important meetings o r appointments: To set an alarm: 1. Short press . 2. Press to select Local Mode . 3. Press OK . 4. Press to select Telephone Option . 5. Press OK . 6. Press to select Alarm .
Page 15 6. Press to select SOS Number . 7. Using the dialpad keys, enter the emergency num be r that you want to assign to the SOS key. 8. Press OK . 9. Press Esc . To dial the SOS number: • Long key-press in the idle mode only (p revent s accidental use).
Page 16 Making and Answering Calls To make a call: 1. Press . 2. Dial the number. To pre-dial the number: 1. Dial the number (press the so ftkey to delete errors in the number). 2. Press OK . To use the redial feature: 1. Short press of the key 2. Press to select Redial .
Page 17 Using the System Phonebook You can access any number from the system phon eboo k by entering a name in the handset display. For each letter in the name, press the appropri a te key on the keypad until the letter is shown in the display; for example, if the letter C is required, press digit 2 thre e times.
Page 18 6. Enter the name: • For each letter in the name, press the app ropri ate key on the keypad until the letter is shown in the display; for example, if the lette r C is required, press digit 2 three times.
Page 19 Redial (External Numbers) Selecting redial will automatica lly dial the last number dialed: To redial external numbers: 1. Short press of the key. 2. Press to select Redial . 3. Press OK . 4. Press to select the last number dialed. 5. Press OK .
Page 20 Auto-Answer This feature can only be used when a hea dset is attache d to the OP27 handset. To enable or disable auto-ans wer: This is not the internal OP27 headset auto -answer featu re. 1. Long press the key. 2. Press No until Auto Ans wer? appears.
Page 21 Call Handling Hold To place a call on Hold: 1. Short press the key. 2. Press to select Hold . 3. Press OK . To retrieve a call from Hold: 1. Short press the key. 2. Press to select Hold . 3. Press OK . The caller that was on hold is retrieved.
Page 22 Conference To form a conference when a t wo-party call is already in place, or to add another party to an existing conference: 1. Press . 2. Dial the number of the next party. 3. Wait for an answer. 4. Press . To leave a conference: • Press .
Page 23 Call Forward Call Forward lets you redirect incoming call s to an alternate number. Always redirect s all incoming calls regardless of the state of your p hone. B-Int redirects internal calls when your phone is busy, and B-Ext redirects external calls wh en your phone is busy.
Page 24 To forward calls from a remote station to y our current loca tion (Call Forward – Remote): 1. Long press the key. 2. Press No until “Call Forwarding?” appears. 3. Press Yes . 4. Press Next until “I Am Here” appears. 5. Press Yes . 6.
Page 25 To override Call Forward and ring an extension (Call For ward – Override): 1. Press . 2. Dial the Call Forward - Override feature access code.
Page 26 Messaging - Callback To leave a message waiting indication on a phone when y ou hear busy or ringback tone: 1. Short press of the key. 2. Press to select Message. 3. Press OK . To respond to a message waiting condition on your telephone: "MESSAGES" appears in the display when you have callback messages waiting.
Page 27 4. Do one of the following: • To enter a new password, enter your pa ssword (up to 7 digits, not includi ng 0). • To change or clear your password, enter your cu rrent password. 5. Press Enter . 6. Long press of the key. To clear a password: 1.
Page 28 Using Advanced Features Attendant Call Hold - Remote Retrieve To retrieve a call placed on Hold by the attend ant: 1. Press . 2. Dial the Attendant Call Hold - Remote Retrieve feature access code. 3. Dial the console ID and the Hold Slot number.
Page 29 To retrieve a parked call: 1. Press . 2. Dial the Call Park - Retrieve feature access code. 3. Dial the directory number on which the call is parked. 4. If there are multiple calls parked on the number, dial the two -digit index n umbe r to retrieve a specific call, or # to retrieve the longest pa rked call.
Page 30 To deactivate Do Not Distu rb from a remote station: 1. Press . 2. Dial the Do Not Disturb Canc el Remote feature access co de. 3. Dial the number of the station with Do Not Disturb activated. 4. Press . Override To use Override when you encounter bu sy or DND tone: • Dial the Override Feature Access cod e.
Page 31 • To page your prime page group, press #. • To page a specific page group, dial the pag e group directory number. 3. Speak to the dialed party after the tone. To respond to a Group Page by using Meet Me An swer: 1. Press . 2. Dial the Meet Me Answer Feature Access code.
Page 32 Regulatory Aapprovals The CE marking affixed to this product indica tes conformance to the R&TTE Dire ctive 99/05/EC (Radio and Telecommunication s Terminal Equipment Directive).
Page 33 Index 2 230 Vac, 5 A Accidental dialling, 3 Account codes, 30 Adapter, for charger, 6 Advanced features, 30 Alarm Set, 2 Approvals, 34 Attend Call Hold - Remote Retrieve, 30 Attendant, 30 Auto.
OpenPhone 27 Handset User Guide Page 34 Long press function, 1 M Magnetic fields, 5 Mains socket, 6 Medical emergencies, 3 Meet me answer, 33 Melodies, 2 Menu Call handling mode, 10 local mode, 10 Loc.
Un punto importante, dopo l’acquisto del dispositivo (o anche prima di acquisto) è quello di leggere il manuale. Dobbiamo farlo per diversi motivi semplici:
Se non hai ancora comprato il Mitel OpenPhone 27 è un buon momento per familiarizzare con i dati di base del prodotto. Prime consultare le pagine iniziali del manuale d’uso, che si trova al di sopra. Dovresti trovare lì i dati tecnici più importanti del Mitel OpenPhone 27 - in questo modo è possibile verificare se l’apparecchio soddisfa le tue esigenze. Esplorando le pagine segenti del manuali d’uso Mitel OpenPhone 27 imparerai tutte le caratteristiche del prodotto e le informazioni sul suo funzionamento. Le informazioni sul Mitel OpenPhone 27 ti aiuteranno sicuramente a prendere una decisione relativa all’acquisto.
In una situazione in cui hai già il Mitel OpenPhone 27, ma non hai ancora letto il manuale d’uso, dovresti farlo per le ragioni sopra descritte. Saprai quindi se hai correttamente usato le funzioni disponibili, e se hai commesso errori che possono ridurre la durata di vita del Mitel OpenPhone 27.
Tuttavia, uno dei ruoli più importanti per l’utente svolti dal manuale d’uso è quello di aiutare a risolvere i problemi con il Mitel OpenPhone 27. Quasi sempre, ci troverai Troubleshooting, cioè i guasti più frequenti e malfunzionamenti del dispositivo Mitel OpenPhone 27 insieme con le istruzioni su come risolverli. Anche se non si riesci a risolvere il problema, il manuale d’uso ti mostrerà il percorso di ulteriori procedimenti – il contatto con il centro servizio clienti o il servizio più vicino.
